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Computer not responding and blue screens


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#1 Ninjakillzu

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Posted 25 December 2014 - 03:38 PM

My laptop has been getting slower and slower over the past couple weeks. Almost everything has been "not responding" at one point or another, including the task manager, the windows taskbar, and the start menu. Last night, I got a blue screen that said: DRIVER_POWER_STATE_FAILURE.

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#2 hamluis

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Posted 25 December 2014 - 05:33 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#3 Ninjakillzu

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Posted 25 December 2014 - 06:41 PM

Booting my computer normally ends up with it unresponsive after I log in. Booting in safe mode gets stuck on the classpnp.sys driver. I started the topic from my phone.

Edited by Ninjakillzu, 25 December 2014 - 08:01 PM.


#4 hamluis

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Posted 26 December 2014 - 01:01 PM

I would try running Startup Repair.

 

Repair Windows 7 Using the Startup Repair Tool - http://pcsupport.about.com/od/toolsofthetrade/ss/windows-7-startup-repair.htm

 

Startup Repair - Windows 7 features - Microsoft Windows - http://windows.microsoft.com/en-us/windows7/products/features/startup-repair

 

Startup Repair frequently asked questions - http://windows.microsoft.com/en-US/windows7/Startup-Repair-frequently-asked-questions

 

Louis



#5 Ninjakillzu

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Posted 26 December 2014 - 05:23 PM

There was 1 root error, but it could not be automatically fixed. It says: ACLS on file E:Windows-system32-vbscript.dll are not proper. Old value = 0x0
Repair action: Access control repair
Result: Failed. Error code = 0x45d

#6 hamluis

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Posted 26 December 2014 - 06:12 PM

Suggested read at http://answers.microsoft.com/en-us/windows/forum/windows_7-system/windows-startup-repair-module-result-failed-error/f83a67c7-d071-e011-8dfc-68b599b31bf5 .

 

Louis



#7 Ninjakillzu

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Posted 26 December 2014 - 07:16 PM

Chkdsk /f /r found no problems with the file system. I tried the Bootrec options /fixmbr and /fixboot, but they seemed to do nothing, as I got no response from the cmd after applying them. Something really odd though is that the dir command can't find my c: drive, but it can find my d: drive.

Edited by Ninjakillzu, 26 December 2014 - 07:45 PM.


#8 Ninjakillzu

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Posted 27 December 2014 - 07:31 PM

I just did a system restore, so we'll see if that fixes anything.

#9 RobertHD

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Posted 29 December 2014 - 06:48 AM

Do you have viruses on them????


Robert James Crawley Klopp


#10 Ninjakillzu

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Posted 31 December 2014 - 02:05 PM

The system restore solved the issue.

#11 hamluis

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Posted 31 December 2014 - 04:54 PM

Nice work :).

 

I very seldom think of System Restore as an alternative, even though it's definitely the first thing many users should try when experiencing problems.

 

Happy computing :).

 

Louis






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