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Help with fixing problems that I can't use simple applications to fix


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26 replies to this topic

#1 KevinHNgu

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Posted 25 December 2014 - 12:57 AM

I'm sorry this topic is going to probably be very broad, however I'd like to keep this in one topic. When I could no longer run Tekkit(minecraft mod), is when I found lots and lots of other problems. This happened after I tried to uninstall Comodo. Google Chrome can no longer update, I'm pretty sure some registries are messed up, and I can't get java to work properly.

 

I'm don't want to ask to completely fix every problem on my computer, but I'd like to have my computer running smoothly without getting these types of problems again. I don't know what logs you'd like to see, I'll wait for further instructions if you'd like to help.

 

Thank You in advance

 

Edit : I think my internet explorer is a 32-bit, don't know why or how, and java can't be downloaded from chrome. I thought of putting java in environment variables, but you're not suppose to do that. I have spent enough time trying to fix these problems, and have gotten familiar with navigation on my pc through others, but I've hit  point where I don't know if what I'm doing is going to help or make it worse now.

 

System Specs

*Windows 7 Ultimate 64-bit

*Strong hardware

*Two separate storages for os and start-up items, then the other storage is for the rest of applaications


Edited by hamluis, 25 December 2014 - 04:01 PM.
Moved from Win 7 to Am I Infected - Hamluis.


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#2 noknojon

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Posted 25 December 2014 - 06:53 AM

Hello

First - Please post a snapshot with Speccy for more system details -
How to Publish a snapshot with Speccy <<-- Full Directions Here (only Copy / Paste the link)

 

 

How to enable Java in Chrome Google - Product Forums a long discussion on Chrome forum.
Related Information, from Google Chrome site about how to enable and update Java. -

Google Chrome - About Blocked Plug-ins (google.com)
Google Chrome - Out of date plug-ins (google.com)
Google Chrome - Plug-ins (google.com)
Google Chrome - Manage exceptions (google.com)
Google Chrome Help Center Apps, Extensions and Plugins (google.com)

 

Below is a quote from the Java site, relating to Updating Java Versions.

Every version of Java software is scanned with multiple antivirus products, at every stage of development, and before they are released to the public. We go through great lengths to ensure that our software is virus free.
We recommended that you update your anti-virus signature file or contact your anti-virus client software and advise them of the false-positive statement from your anti-virus client software.

More information will be available once you reply with the Speccy shot as requested

 

Thank You -



#3 dc3

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Posted 25 December 2014 - 11:00 AM

How did you attempt to uninstall Comodo?

 

Do a system restore, use a restore point prior to uninstalling Comodo.  

 

If you are successful, don't try to uninstall your Comodo product until I get back to you with more information.

 

What Comodo product did you try to uninstall?

 

Once I know what product you are dealing with I should be able to find a uninstall tool for it.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#4 KevinHNgu

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Posted 25 December 2014 - 01:14 PM

I've uninstalled both Comodo Firewall and Security Solutions using the control panel. Then it keep asking me to redownload itself, but I've stopped that. I've tried a system restore, but the 1st point I could of used was in September where I still had Comodo. I decided to uninstall Comodo, because it kept putting League of Legends in blocked intrusions and I couldn't get it to stop. I'd have quick lag spikes or disconnects often. I don't think Comodo is still in my system though there may be some remanants of it.

 

I think an earlier virus caused an registry error in google chrome, so the virus couldn't be removed.

 

---------------------------------------------------

 

http://speccy.piriform.com/results/dV4RYwA4oHvfHVD1yAmqJsa

 

Also I've installed java 7 and deleted java 8 to try to get the tekkit mod working and I think java environment 1.5. I'll wait for instructions on that. I've tried those options about google chrome and none of them worked except the environment variables which shouldn't be my option to use.


Edited by KevinHNgu, 25 December 2014 - 01:40 PM.


#5 dc3

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Posted 25 December 2014 - 01:49 PM

I'm going to request that this topic be moved to the Am I Infected forum so you can find out if you are dealing with an infection.

 

The tools necessary to determine this can't be used in the Windows forums, this is why it needs to be moved.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#6 KevinHNgu

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Posted 25 December 2014 - 03:24 PM

I'm not sure how to move this topic.

 

Mod Edit:  Done - Hamluis.


Edited by hamluis, 25 December 2014 - 04:02 PM.


#7 noknojon

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Posted 25 December 2014 - 04:15 PM

Hello -

If the Moderators wish to do so, they will move it. You need do nothing at this time except to keep following it now. dc3 and I can also follow it still.

Your response shows Operating System - Windows 7 Ultimate 64-bit SP1, so all original programs (like Internet Explorer) are 64bit...

 

Please note that I have had several questions here about Java versions, and Chrome Browser.

For this reason, I hope that you read a few of the links (in blue) that were left.

 

Are you able to open Control Panel > Programs and Features to see if you have any version of Java installed ??

Next as you say that you are not able to "Update" Chrome Browser, have you attempted to "Uninstall and Reinstall" it ?? This will give you the latest version.

 

Next - Please download MiniToolBox  to desktop to run it.
Checkmark the following boxes:

  • List content of Hosts
  • Flush DNS
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size

 Click Go and Copy / Paste the result. (result.txt)

 

Thank You -



#8 KevinHNgu

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Posted 25 December 2014 - 05:48 PM

I've read through the links, but I guess I should unistall java envrionment 5.0 and try to get java 7 back. Java 8 is the newest, but there are many reports that java 8 breaks the tekkit mod.

 

Edit : I've uninstalled java environment, but i still have java folders in my pregram files and x86, inside that is jre7 and java isn't listed anywhere in my control panel.

 

Oh and merry Christmas

 

MiniToolBox by Farbar  Version: 30-11-2014
Ran by Kevin (administrator) on 25-12-2014 at 14:47:05
Running from "C:\Users\Kevin\Downloads"
Microsoft Windows 7 Ultimate  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
 
Windows IP Configuration
 
Successfully flushed the DNS Resolver Cache.
========================= Hosts content: =================================
 
 
 
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (12/25/2014 09:48:00 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (12/24/2014 10:40:56 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (12/24/2014 09:32:44 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (12/24/2014 09:16:44 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (12/24/2014 09:13:34 PM) (Source: MsiInstaller) (User: Kevin-PC)
Description: Product: Java 7 Update 71 (64-bit) -- Error 25025.  A previous Java uninstallation was never completed.  You need to restart your computer before installing Java.
 
Error: (12/24/2014 09:02:32 PM) (Source: MsiInstaller) (User: Kevin-PC)
Description: Product: Java 8 Update 25 -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action installexe, location: C:\Windows\Installer\MSIB879.tmp, command:  INSTALLDIR="C:\Program Files (x86)\Java\jre1.8.0_25\\" REPAIRMODE=1
 
Error: (12/24/2014 07:13:21 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (12/24/2014 06:47:26 PM) (Source: MsiInstaller) (User: Kevin-PC)
Description: Product: Adobe Reader XI (11.0.09) - Update '{AC76BA86-7AD7-0000-2550-7A8C40011010}' could not be installed. Error code 1625. Windows Installer can create logs to help troubleshoot issues with installing software packages. Use the following link for instructions on turning on logging support: http://go.microsoft.com/fwlink/?LinkId=23127
 
Error: (12/24/2014 06:42:14 PM) (Source: MsiInstaller) (User: Kevin-PC)
Description: Product: Java 8 Update 25 (64-bit) -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action installexe, location: C:\Windows\Installer\MSI37E3.tmp, command: /s INSTALLDIR="C:\Program Files\Java\jre1.8.0_25\\" REPAIRMODE=0
 
Error: (12/24/2014 06:37:19 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
 
System errors:
=============
Error: (12/25/2014 09:46:21 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load: 
cdrom
 
Error: (12/25/2014 09:46:21 AM) (Source: Service Control Manager) (User: )
Description: The OutfoxTvService service failed to start due to the following error: 
%%2
 
Error: (12/24/2014 10:39:18 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load: 
cdrom
 
Error: (12/24/2014 10:39:18 PM) (Source: Service Control Manager) (User: )
Description: The OutfoxTvService service failed to start due to the following error: 
%%2
 
Error: (12/24/2014 09:31:05 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load: 
cdrom
 
Error: (12/24/2014 09:31:05 PM) (Source: Service Control Manager) (User: )
Description: The OutfoxTvService service failed to start due to the following error: 
%%2
 
Error: (12/24/2014 09:15:04 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load: 
cdrom
 
Error: (12/24/2014 09:15:04 PM) (Source: Service Control Manager) (User: )
Description: The OutfoxTvService service failed to start due to the following error: 
%%2
 
Error: (12/24/2014 07:11:42 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load: 
cdrom
 
Error: (12/24/2014 07:11:42 PM) (Source: Service Control Manager) (User: )
Description: The OutfoxTvService service failed to start due to the following error: 
%%2
 
 
Microsoft Office Sessions:
=========================
 
 
=========================== Installed Programs ============================
Adobe Flash Player 15 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 15.0.0.246 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.10) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.10 - Adobe Systems Incorporated)
AMD Accelerated Video Transcoding (Version: 13.30.100.41120 - Advanced Micro Devices, Inc.) Hidden
AMD Catalyst Control Center (x32 Version: 2014.1120.2123.38423 - Advanced Micro Devices, Inc.) Hidden
AMD Catalyst Install Manager (HKLM\...\{F2A7CE36-57BF-5C86-952D-90DBF3746D82}) (Version: 8.0.916.0 - Advanced Micro Devices, Inc.)
AMD Drag and Drop Transcoding (Version: 2.00.0000 - Advanced Micro Devices, Inc.) Hidden
AMD Media Foundation Decoders (Version: 1.0.81206.1620 - Advanced Micro Devices, Inc.) Hidden
AMD Wireless Display v3.0 (Version: 1.0.0.14 - Advanced Micro Devices, Inc.) Hidden
AMD Wireless Display v3.0 (Version: 1.0.0.15 - Advanced Micro Devices, Inc.) Hidden
Arma 2 (HKLM-x32\...\Steam App 33900) (Version:  - Bohemia Interactive)
Arma 2: DayZ Mod (HKLM-x32\...\Steam App 224580) (Version:  - Bohemia Interactive)
Arma 2: Operation Arrowhead (HKLM-x32\...\Steam App 33930) (Version:  - Bohemia Interactive)
Asmedia ASM106x SATA Host Controller Driver (HKLM-x32\...\{61942EF5-2CD8-47D4-869C-2E9A8BB085F1}) (Version: 1.3.1.000 - Asmedia Technology)
Assassin's Creed IV Black Flag (HKLM-x32\...\Steam App 242050) (Version:  - Ubisoft Montreal)
ASUS Xonar DG Audio Driver (HKLM\...\C-Media Oxygen HD Audio Driver) (Version:  - )
Battlefield 4™ (HKLM-x32\...\{ABADE36E-EC37-413B-8179-B432AD3FACE7}) (Version: 1.3.2.3825 - Electronic Arts)
Battlelog Web Plugins (HKLM-x32\...\Battlelog Web Plugins) (Version: 2.3.0 - EA Digital Illusions CE AB)
BattlEye for OA Uninstall (HKLM-x32\...\BattlEye for OA) (Version:  - )
BattlEye Uninstall (HKLM-x32\...\BattlEye for A2) (Version:  - )
BioShock Infinite (HKLM-x32\...\Steam App 8870) (Version:  - Irrational Games)
Borderlands: The Pre-Sequel (HKLM-x32\...\Steam App 261640) (Version:  - 2K Australia)
Catalyst Control Center - Branding (x32 Version: 1.00.0000 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Graphics Previews Common (x32 Version: 2014.1120.2123.38423 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Localization All (x32 Version: 2014.1120.2123.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Standard (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Traditional (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help Czech (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help Danish (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help Dutch (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help English (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help Finnish (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help French (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help German (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help Greek (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help Hungarian (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help Italian (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help Japanese (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help Korean (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help Norwegian (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help Polish (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help Portuguese (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help Russian (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help Spanish (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help Swedish (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help Thai (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help Turkish (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
Contagion (HKLM-x32\...\Steam App 238430) (Version:  - Monochrome LLC)
Daum ????? (HKLM-x32\...\PotPlayer) (Version:  - Daum Communications Corp.)
DayZ (HKLM-x32\...\Steam App 221100) (Version:  - Bohemia Interactive)
DayZ Commander (HKLM-x32\...\{B3653588-3AC0-4A1D-950F-D96531E84374}) (Version: 0.92.91 - Dotjosh Studios)
Dota 2 (HKLM-x32\...\Steam App 570) (Version:  - Valve)
ESET Online Scanner v3 (HKLM-x32\...\ESET Online Scanner) (Version:  - )
ESN Sonar (HKLM-x32\...\ESN Sonar-0.70.4) (Version: 0.70.4 - ESN Social Software AB)
Fallout: New Vegas (HKLM-x32\...\Steam App 22380) (Version:  - Obsidian Entertainment)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 37.0.2062.103 - Google Inc.)
Google Toolbar for Internet Explorer (HKLM-x32\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.5111.1712 - Google Inc.)
Google Toolbar for Internet Explorer (x32 Version: 1.0.0 - Google Inc.) Hidden
Google Update Helper (x32 Version: 1.3.23.9 - Google Inc.) Hidden
Guns of Icarus Online (HKLM-x32\...\Steam App 209080) (Version:  - Muse Games)
GunZ 2: The Second Duel (HKLM-x32\...\Steam App 242720) (Version:  - MAIET Entertainment)
HAWKEN (HKLM-x32\...\Steam App 271290) (Version:  - Adhesive Games)
Intel® Manageability Engine Firmware Recovery Agent (HKLM-x32\...\{A6C48A9F-694A-4234-B3AA-62590B668927}) (Version: 1.0.0.35132 - Intel Corporation)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 8.0.0.1351 - Intel Corporation)
Intel® USB 3.0 eXtensible Host Controller Driver (HKLM-x32\...\{240C3DDD-C5E9-4029-9DF7-95650D040CF2}) (Version: 1.0.3.214 - Intel Corporation)
Intel® Trusted Connect Service Client (HKLM\...\{6199B534-A1B6-46ED-873B-97B0ECF8F81E}) (Version: 1.23.216.0 - Intel Corporation)
J2SE Runtime Environment 5.0 Update 5 (HKLM-x32\...\{3248F0A8-6813-11D6-A77B-00B0D0150050}) (Version: 1.5.0.50 - Sun Microsystems, Inc.)
Killing Floor (HKLM-x32\...\Steam App 1250) (Version:  - Tripwire Interactive)
League of Legends (HKLM-x32\...\League of Legends 3.0.0) (Version: 3.0.0 - Riot Games)
League of Legends (x32 Version: 3.0.0 - Riot Games) Hidden
Left 4 Dead 2 (HKLM-x32\...\Steam App 550) (Version:  - Valve)
Malwarebytes Anti-Malware version 1.70.0.1100 (HKLM-x32\...\Malwarebytes' Anti-Malware_is1) (Version: 1.70.0.1100 - Malwarebytes Corporation)
Metro: Last Light Redux (HKLM-x32\...\Steam App 287390) (Version:  - 4A Games)
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Document Explorer 2008 (HKLM-x32\...\Microsoft Document Explorer 2008) (Version:  - Microsoft Corporation)
Microsoft Document Explorer 2008 (x32 Version: 9.0.21022 - Microsoft Corporation) Hidden
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{90120000-0011-0000-0000-0000000FF1CE}_PROPLUS_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office 2007 Service Pack 3 (SP3) (x32 Version:  - Microsoft) Hidden
Microsoft Office Access MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Access Setup Metadata MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office File Validation Add-In (HKLM-x32\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Office InfoPath MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Professional Plus 2007 (HKLM-x32\...\PROPLUS) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office Professional Plus 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3) (x32 Version:  - Microsoft) Hidden
Microsoft Office Publisher MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Security Client (Version: 4.6.0305.0 - Microsoft Corporation) Hidden
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.6.305.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729 (HKLM\...\{4FFA2088-8317-3B14-93CD-4C699DB37843}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM-x32\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (HKLM-x32\...\{3C3D696B-0DB7-3C6D-A356-3DB8CE541918}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727 (HKLM-x32\...\{15134cb0-b767-4960-a911-f2d16ae54797}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.60610 (HKLM-x32\...\{a1909659-0a08-4554-8af1-2175904903a1}) (Version: 11.0.60610.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 (HKLM-x32\...\{22154f09-719a-4619-bb71-5b3356999fbf}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.60610 (HKLM-x32\...\{95716cce-fc71-413f-8ad5-56c2892d4b3a}) (Version: 11.0.60610.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727 (Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.60610 (Version: 11.0.60610 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727 (Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.60610 (Version: 11.0.60610 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727 (x32 Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.60610 (x32 Version: 11.0.60610 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727 (x32 Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.60610 (x32 Version: 11.0.60610 - Microsoft Corporation) Hidden
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (Version: 10.0.50908 - Microsoft Corporation) Hidden
Microsoft Windows SDK for Windows 7 (7.0) (HKLM\...\SDKSetup_7.0.7600.16385.40715) (Version: 7.0.7600.16385.40715 - Microsoft Corporation)
Microsoft Windows SDK for Windows 7 (7.0) (Version: 7.0.40715 - Microsoft Corporation) Hidden
Microsoft XNA Framework Redistributable 4.0 (HKLM-x32\...\{2BFC7AA0-544C-4E3A-8796-67F3BE655BE9}) (Version: 4.0.20823.0 - Microsoft Corporation)
NVIDIA PhysX (HKLM-x32\...\{80407BA7-7763-4395-AB98-5233F1B34E65}) (Version: 9.13.1220 - NVIDIA Corporation)
OpenAL (HKLM-x32\...\OpenAL) (Version:  - )
Origin (HKLM-x32\...\Origin) (Version: 9.3.6.4639 - Electronic Arts, Inc.)
ORION: Dino Horde (HKLM-x32\...\Steam App 104900) (Version:  - Spiral Game Studios)
PlanetSide 2 (HKCU\...\SOE-PlanetSide 2) (Version:  - Sony Online Entertainment)
PrivDog (HKLM-x32\...\PrivDog) (Version: 2.2.0.14 - privdog.com)
PunkBuster Services (HKLM-x32\...\PunkBusterSvc) (Version: 0.993 - Even Balance, Inc.)
PX 3000 Gaming Keyboard Driver (HKLM-x32\...\{F6873664-9EBA-4554-AD35-F790586828B3}) (Version: 1.19 - PERIXX)
RaidCall (HKLM-x32\...\RaidCall) (Version: 7.2.6-1.0.8500.17 - raidcall.com)
Raptr (HKLM-x32\...\Raptr) (Version:  - )
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.50.1123.2011 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6559 - Realtek Semiconductor Corp.)
Rust (HKLM-x32\...\Steam App 252490) (Version:  - Facepunch Studios)
Skype™ 6.22 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 6.22.107 - Skype Technologies S.A.)
Speccy (HKLM\...\Speccy) (Version: 1.27 - Piriform)
Steam (HKLM-x32\...\{048298C9-A4D3-490B-9FF9-AB023A9238F3}) (Version: 1.0.0.0 - Valve Corporation)
TeamSpeak 3 Client (HKCU\...\TeamSpeak 3 Client) (Version: 3.0.14 - TeamSpeak Systems GmbH)
Terraria (HKLM-x32\...\Steam App 105600) (Version:  - Re-Logic)
The Binding of Isaac (HKLM-x32\...\Steam App 113200) (Version:  - Edmund McMillen and Florian Himsl)
Tomb Raider (HKLM-x32\...\Steam App 203160) (Version:  - Crystal Dynamics)
Torchlight II (HKLM-x32\...\Steam App 200710) (Version:  - Runic Games)
TP-LINK TL-WDN4200 Driver (HKLM-x32\...\{76E22E5B-B0E7-49B5-9B9A-2112EB41D1EA}) (Version: 1.3.1 - TP-LINK)
TP-LINK Wireless Configuration Utility (HKLM-x32\...\{319D91C6-3D44-436C-9F79-36C0D22372DC}) (Version: 1.3.1 - TP-LINK)
Unity Web Player (HKCU\...\UnityWebPlayer) (Version:  - Unity Technologies ApS)
Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{90120000-0011-0000-0000-0000000FF1CE}_PROPLUS_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
Update for Microsoft Office 2007 Help for Common Features (KB963673) (HKLM-x32\...\{90120000-006E-0409-0000-0000000FF1CE}_PROPLUS_{AB365889-0395-4FAD-B702-CA5985D53D42}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition (HKLM-x32\...\{90120000-0011-0000-0000-0000000FF1CE}_PROPLUS_{A024FC7B-77DE-45DE-A058-1C049A17BFB3}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (HKLM-x32\...\{90120000-0011-0000-0000-0000000FF1CE}_PROPLUS_{CB68A5B0-3508-4193-AEB9-AF636DAECE0F}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (HKLM-x32\...\{90120000-002A-0000-1000-0000000FF1CE}_PROPLUS_{CB68A5B0-3508-4193-AEB9-AF636DAECE0F}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition (HKLM-x32\...\{90120000-0011-0000-0000-0000000FF1CE}_PROPLUS_{E9A82945-BA29-4EE8-8F2A-2F49545E9CF2}) (Version:  - Microsoft)
Update for Microsoft Office Access 2007 Help (KB963663) (HKLM-x32\...\{90120000-0015-0409-0000-0000000FF1CE}_PROPLUS_{6B76A18A-AA1E-42AB-A7AD-6C84BBB43987}) (Version:  - Microsoft)
Update for Microsoft Office Excel 2007 Help (KB963678) (HKLM-x32\...\{90120000-0016-0409-0000-0000000FF1CE}_PROPLUS_{199DF7B6-169C-448C-B511-1054101BE9C9}) (Version:  - Microsoft)
Update for Microsoft Office Infopath 2007 Help (KB963662) (HKLM-x32\...\{90120000-0044-0409-0000-0000000FF1CE}_PROPLUS_{716B81B8-B13C-41DF-8EAC-7A2F656CAB63}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition (HKLM-x32\...\{90120000-001A-0409-0000-0000000FF1CE}_PROPLUS_{ED38F8A3-4F61-494E-8BCA-E3AC7760C924}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 (KB2863811) 32-Bit Edition (HKLM-x32\...\{90120000-0011-0000-0000-0000000FF1CE}_PROPLUS_{53DEC068-4690-4F6B-9946-7D21EF02236B}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 Help (KB963677) (HKLM-x32\...\{90120000-001A-0409-0000-0000000FF1CE}_PROPLUS_{0451F231-E3E3-4943-AB9F-58EB96171784}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2920789) 32-Bit Edition (HKLM-x32\...\{90120000-0011-0000-0000-0000000FF1CE}_PROPLUS_{9913305E-D4AC-4D26-B30F-799D529FB282}) (Version:  - Microsoft)
Update for Microsoft Office PowerPoint 2007 (KB2597972) 32-Bit Edition (HKLM-x32\...\{90120000-0011-0000-0000-0000000FF1CE}_PROPLUS_{7B9D2746-D03B-442B-A691-90B748E316B4}) (Version:  - Microsoft)
Update for Microsoft Office Powerpoint 2007 Help (KB963669) (HKLM-x32\...\{90120000-0018-0409-0000-0000000FF1CE}_PROPLUS_{397B1D4F-ED7B-4ACA-A637-43B670843876}) (Version:  - Microsoft)
Update for Microsoft Office Publisher 2007 Help (KB963667) (HKLM-x32\...\{90120000-0019-0409-0000-0000000FF1CE}_PROPLUS_{2E40DE55-B289-4C8B-8901-5D369B16814F}) (Version:  - Microsoft)
Update for Microsoft Office Script Editor Help (KB963671) (HKLM-x32\...\{90120000-006E-0409-0000-0000000FF1CE}_PROPLUS_{CD11C6A2-FFC6-4271-8EAB-79C3582F505C}) (Version:  - Microsoft)
Update for Microsoft Office Word 2007 Help (KB963665) (HKLM-x32\...\{90120000-001B-0409-0000-0000000FF1CE}_PROPLUS_{80E762AA-C921-4839-9D7D-DB62A72C0726}) (Version:  - Microsoft)
Uplay (HKLM-x32\...\Uplay) (Version: 4.0 - Ubisoft)
WinRAR 5.20 (64-bit) (HKLM\...\WinRAR archiver) (Version: 5.20.0 - win.rar GmbH)
Wolfenstein: The New Order (HKLM-x32\...\Steam App 201810) (Version:  - Machine Games)
WOT for Internet Explorer (HKLM\...\{373B90E1-A28C-434C-92B6-7281AFA6115A}) (Version: 13.9.2.0 - WOT Services Oy)
 
========================= Memory info: ===================================
 
Percentage of memory in use: 54%
Total physical RAM: 8157.05 MB
Available physical RAM: 3680.39 MB
Total Pagefile: 16312.27 MB
Available Pagefile: 11014.8 MB
Total Virtual: 4095.88 MB
Available Virtual: 3985.36 MB
 
========================= Partitions: =====================================
 
1 Drive c: (OS) (Fixed) (Total:119.14 GB) (Free:61.08 GB) NTFS
2 Drive f: (Kevin_WD 1T) (Fixed) (Total:931.51 GB) (Free:566.27 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\KEVIN-PC
 
Administrator            Guest                    Kevin                    
 
 
**** End of log ****

Edited by KevinHNgu, 25 December 2014 - 05:51 PM.


#9 KevinHNgu

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Posted 25 December 2014 - 07:22 PM

Okay.... Now when I try to download the technic mod, i get...

 

"The registry refers to a nonexistant Java Runtime Environment installation or the runtime is corrupted.

The system cannot find the path specified."

 

I've uninstalled google chrome and reinstalled it, but now a bit more ads than before are coming up, however it is now up to date :).


Edited by KevinHNgu, 25 December 2014 - 07:34 PM.


#10 noknojon

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Posted 25 December 2014 - 07:49 PM

Hi -

Lets try and remove some of those advertising add-ons and basically try to clean the system.

 

Here are a few more tasks, some will take seconds while others will take much longer

 

A few basics to start with .....

Note : Error - A previous Java uninstallation was never completed.  You need to restart your computer before installing Java
Error 1722 is an InstallShield error code (not just a Java error). It indicates that the installation process has failed.
Applies to : Platform(s): Windows 8, Windows 7, Vista, Windows XP
SOLUTION
Please follow the steps below for resolving this issue.
Remove any traces of the failed Java installation by Uninstalling Java
Download and install the Windows Offline installer package.
Adobe Flash Player is out of date already, download Flash Player from >> http://get.adobe.com/flashplayer.
Untick any Free offers with the download (like McAfee Security Scan) as these are not related to your download.
 

 

 

Now :

  • Download AdwCleaner by Xplode and save to your Desktop.
  • Double-click on AdwCleaner.exe to run the tool.
  • Vista/Windows 7/8 users right-click and select Run As Administrator.
  • Click on the Scan button (only once)
  • AdwCleaner will begin...be patient as the scan may take some time to complete. (just watch the bar slowly move across the top.
  • After the scan has finished, click on the Report button only once for accuracy.
  • A report (AdwCleaner[R0].txt) will open in Notepad for your review.
  • Check the listed removals and see if you are OK with them.
  • If you have questions, post the Report log back here.

 Next

  • Click on the Clean button only once for accuracy
  • Press OK when asked to close all programs and follow the onscreen prompts.
  • Press OK finally to allow AdwCleaner to Restart the computer and complete the removal process.
  • After rebooting, a log report (AdwCleaner[S0].txt) will open automatically.
  • **Copy and Paste the contents of that log in your next reply.**
  • To restore an item that has been deleted by accident : Open the program again,
  • Go to Tools (top left) > Quarantine Manager > check what you want restored > now click on Restore.

Note: With most Adware / Junkware / PUPs it is strongly recommended to deal with it like a legitimate program and uninstall from Programs and Features or Add/Remove Programs in the Control Panel. In many cases, using the uninstaller of the adware not only removes the adware more effectively, but it also restores any changed configuration. After uninstallation, then you can run specialized tools like AdwCleaner and JRT to fix any remaining entries they may find.

 

 

Next -

Please download and run RKill by Grinler.

  • A black DOS box will appear for a short time and then disappear.
  • This is normal and indicates the tool ran successfully.
  • At most the tool will usually run for about 2 minutes often less than that.

     

    [*[If it is still running after 5 to 7 minutes, please tell me and I will leave another link (There are about 4 current versions)

Please Copy / Paste the small log back here.

 

 

 

After you post that log, Your Malwarebytes Anti-Malware program is also well out of date and version
Please follow This Uninstall / Reinstall topic to remove your old Malwarebytes program, and update to the current version

Now please make sure it is updated and run a scan as per below.


Please download Malwarebytes Anti-Malware

  • Follow the simple directions to install the program to desktop
  • Right click and choose "Run as administrator" to open Malwarebytes Anti-Malware and from the Dashboard please Check for Updates by clicking the Update Now... link
  • Open up Malwarebytes > Settings > Detection and Protection > Enable Scan for rootkit and Under Non Malware Protection set both PUP and PUM to Treat detections as malware.
  • Click on the SCAN button and run a Threat Scan with Malwarebytes Anti-Malware by clicking the Scan Now>> button.
  • If you find malware in your logs, and tick it to remove it, you may be asked to re-boot the computer to finish cleaning.
  • Once completed please click on the History > Application Logs and find your scan log and open it and then click on the "copy to clipboard" button and post back the results on your next reply.

 

 

 

Next - Run ESET Online Scanner.

  • For Internet Explorer users only, hold down Control  (Ctrl) and click on This Link to open ESET OnlineScan in a new window.
  • Click the ESET Online button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
  • Click on esetsmartinstaller_enu. to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the esetsmartinstaller_enu icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • You often need to Temporarily Disable your installed Antivirus.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives and Remove Threats"
  • Click Advanced settings and select the following:
    Scan potentially unwanted applications
     Scan for potentially unsafe applications
     Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer.
  • Please be patient as this will take some time (2 hours is not unusual for a first scan, so make a coffee or tea and sit back).
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.

NOTE:Sometimes if ESET finds no infections it will not create a log.

 

 

 

Finally - Please download Temp File Cleaner by Old Timer
Usage Instructions:

1.Download TFC from the download link above and save the file on your desktop.
2.Close ALL running applications as TFC will terminate them before attempting to clean up the temporary files.
3.Double-click on the TFC icon.
4.When the program opens, click on the Start button.  TFC will terminate the Explorer process and all running applications and then begin the process of cleaning out all of your temp folders.
5.When done, press OK > Exit, and reboot your computer and finish the cleanup..............
Note: After removing temp files, the computer may show to be slow than usual, but it will improve once the cache is rebuild.

 

Thanks -


Edited by noknojon, 26 December 2014 - 05:51 AM.


#11 KevinHNgu

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Posted 25 December 2014 - 08:55 PM

Adwcleaner
So there are registries that I don't think are malicious, but then again I don't know what to do with registries.
 
Onto malwarebytes, I have the pro version and just pressed update. I don't know if uninstall it if I'll still have malwarebytes or not. Besides that, I haven't done any other steps past the scan for adwcleaner.
 
# AdwCleaner v4.106 - Report created 25/12/2014 at 17:50:03
# Updated 21/12/2014 by Xplode
# Database : 2014-12-21.4 [Live]
# Operating System : Windows 7 Ultimate Service Pack 1 (64 bits)
# Username : Kevin - KEVIN-PC
# Running from : C:\Users\Kevin\Downloads\AdwCleaner.exe
# Option : Scan
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
File Found : C:\Users\Kevin\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.superfish.com_0.localstorage
File Found : C:\Users\Kevin\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.superfish.com_0.localstorage-journal
Folder Found : C:\Program Files\AdTrustMedia
Folder Found : C:\ProgramData\7aa525ece80ec447
Folder Found : C:\ProgramData\FeineDealSoft
Folder Found : C:\ProgramData\LuUckkyShopppeR
Folder Found : C:\Users\Kevin\AppData\Local\AdTrustMedia
Folder Found : C:\Users\Kevin\AppData\Local\Comodo\Dragon\User Data\Default\Extensions\ighkeghglkbljjmoineeppdkailinjii
 
***** [ Scheduled Tasks ] *****
 
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{2318C2B1-4965-11D4-9B18-009027A5CD4F}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{FB16E5C3-A9E2-47A2-8EFC-319E775E62CC}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{2318C2B1-4965-11D4-9B18-009027A5CD4F}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{FB16E5C3-A9E2-47A2-8EFC-319E775E62CC}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{2318C2B1-4965-11D4-9B18-009027A5CD4F}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{FB16E5C3-A9E2-47A2-8EFC-319E775E62CC}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{FB16E5C3-A9E2-47A2-8EFC-319E775E62CC}
Key Found : [x64] HKLM\SOFTWARE\Classes\CLSID\{2318C2B1-4965-11D4-9B18-009027A5CD4F}
Key Found : [x64] HKLM\SOFTWARE\Classes\CLSID\{FB16E5C3-A9E2-47A2-8EFC-319E775E62CC}
Key Found : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{FB16E5C3-A9E2-47A2-8EFC-319E775E62CC}
Value Found : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{2318C2B1-4965-11D4-9B18-009027A5CD4F}]
Value Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{2318C2B1-4965-11D4-9B18-009027A5CD4F}]
Value Found : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{2318C2B1-4965-11D4-9B18-009027A5CD4F}]
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v11.0.9600.17496
 
 
-\\ Mozilla Firefox v
 
 
-\\ Google Chrome v39.0.2171.95
 
 
-\\ Comodo Dragon v
 
 
*************************
 
AdwCleaner[R4].txt - [7240 octets] - [06/09/2014 21:02:01]
AdwCleaner[R5].txt - [1196 octets] - [06/10/2014 16:27:40]
AdwCleaner[R6].txt - [2764 octets] - [25/12/2014 17:50:03]
AdwCleaner[S2].txt - [7370 octets] - [06/09/2014 21:04:39]
 
########## EOF - C:\AdwCleaner\AdwCleaner[R6].txt - [2884 octets] ##########

Edited by KevinHNgu, 25 December 2014 - 08:59 PM.


#12 noknojon

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Posted 26 December 2014 - 12:20 AM

get Java 7 back. Java 8 is the newest, but there are many reports that java 8 breaks the tekkit mod.

I am not a gamer, but please start with your Adobe Flash player(as listed) and I will further investigate Tekkit mods.

 

I have left the Uninstalling link : Remove any traces of the failed Java installation by Uninstalling Java and then followed it up with a Windows Offline installer package.

We generally do not advise installing older versions, but if you use Java it should be kept updated.

 

Please visit the Uninstall / Reinstall link that I have left you. ( This Uninstall / Reinstall topic )

This is from Malwarebytes directly, and mentions how to save your Key / ID for when you reinstall the program. It was written by Malwarebytes forum Administrator.

It covers the Free version as well as the Pro (paid) version and gives full directions for updating each one.

 

Your Malwarebytes Anti-Malware version 1.70.0 is well outdated, as mine reads v204.1028.

Malwarebytes Anti-Malware 1.70 was Released 31 Dec 2012 (2 years ago) and has moved through several stages to get to today's versions.

Yours is not updating, so follow the directions given there.

 

 

I can assure you that the items listed below are all "minor infections" or Adware programs that wish to make your life harder........

Folder Found : C:\Program Files\AdTrustMedia
Folder Found : C:\ProgramData\7aa525ece80ec447
Folder Found : C:\ProgramData\FeineDealSoft
Folder Found : C:\ProgramData\LuUckkyShopppeR
Folder Found : C:\Users\Kevin\AppData\Local\AdTrustMedia
 
 
If any of the other items prove to be wanted later, they can be reinstalled as original (see below)
- To restore an item that has been deleted by accident : Open the program again,
- Go to Tools (top left) > Quarantine Manager > check what you want restored > then click on Restore.
This option was added as some items being removed were found to be wanted. Also any item removed is only Quarantined, and not Removed until you Fully Delete the program .......
 
 
Thank You -

Edited by noknojon, 26 December 2014 - 12:34 AM.


#13 KevinHNgu

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Posted 26 December 2014 - 04:19 PM

I can now install java of google chrome now, I had to used internet explorer before when both the online and offline installer didn't work. I used the online installer. Google chrome gave me the error ip2launcher.exe twice everytime I tried to download(don't know why I didn't mention this before). That was after I uninstalled java 5 environment which was that last java I tried to uninstall. I have left over jave files in my search at the start button now; which are jre-8u25-windows-x64 (1-5), jre-7u71-windows-x64 (1-3), jre-7u72-windows-x64, jre-7u65-windows-i586, and jre-8u25-windows-i586. I don't know what you'd want me to do with these files.

 

# AdwCleaner v4.106 - Report created 26/12/2014 at 13:06:27
# Updated 21/12/2014 by Xplode
# Database : 2014-12-21.4 [Live]
# Operating System : Windows 7 Ultimate Service Pack 1 (64 bits)
# Username : Kevin - KEVIN-PC
# Running from : C:\Users\Kevin\Downloads\AdwCleaner.exe
# Option : Clean
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
Folder Deleted : C:\ProgramData\FeineDealSoft
Folder Deleted : C:\ProgramData\LuUckkyShopppeR
Folder Deleted : C:\ProgramData\7aa525ece80ec447
Folder Deleted : C:\Program Files\AdTrustMedia
Folder Deleted : C:\Users\Kevin\AppData\Local\AdTrustMedia
Folder Deleted : C:\Users\Kevin\AppData\Local\Comodo\Dragon\User Data\Default\Extensions\ighkeghglkbljjmoineeppdkailinjii
File Deleted : C:\Users\Kevin\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.superfish.com_0.localstorage
File Deleted : C:\Users\Kevin\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.superfish.com_0.localstorage-journal
 
***** [ Scheduled Tasks ] *****
 
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{FB16E5C3-A9E2-47A2-8EFC-319E775E62CC}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{2318C2B1-4965-11D4-9B18-009027A5CD4F}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{FB16E5C3-A9E2-47A2-8EFC-319E775E62CC}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{FB16E5C3-A9E2-47A2-8EFC-319E775E62CC}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{2318C2B1-4965-11D4-9B18-009027A5CD4F}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{FB16E5C3-A9E2-47A2-8EFC-319E775E62CC}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{2318C2B1-4965-11D4-9B18-009027A5CD4F}
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{2318C2B1-4965-11D4-9B18-009027A5CD4F}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{2318C2B1-4965-11D4-9B18-009027A5CD4F}]
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{FB16E5C3-A9E2-47A2-8EFC-319E775E62CC}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{2318C2B1-4965-11D4-9B18-009027A5CD4F}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{FB16E5C3-A9E2-47A2-8EFC-319E775E62CC}
Value Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{2318C2B1-4965-11D4-9B18-009027A5CD4F}]
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v11.0.9600.17496
 
 
-\\ Mozilla Firefox v
 
 
-\\ Google Chrome v39.0.2171.95
 
 
-\\ Comodo Dragon v
 
 
*************************
 
AdwCleaner[R7].txt - [2800 octets] - [26/12/2014 13:05:31]
AdwCleaner[S3].txt - [2747 octets] - [26/12/2014 13:06:27]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S3].txt - [2807 octets] ##########


#14 KevinHNgu

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Posted 26 December 2014 - 04:21 PM

Rkill 2.6.9 by Lawrence Abrams (Grinler)
Copyright 2008-2014 BleepingComputer.com
More Information about Rkill can be found at this link:
 
Program started at: 12/26/2014 01:20:22 PM in x64 mode.
Windows Version: Windows 7 Ultimate Service Pack 1
 
Checking for Windows services to stop:
 
 * No malware services found to stop.
 
Checking for processes to terminate:
 
 * C:\Windows\SysWOW64\HsMgr.exe (PID: 1344) [WD-HEUR]
 * C:\Windows\system\HsMgr64.exe (PID: 2592) [WD-HEUR]
 
2 proccesses terminated!
 
Checking Registry for malware related settings:
 
 * No issues found in the Registry.
 
Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
 
Performing miscellaneous checks:
 
 * No issues found.
 
Checking Windows Service Integrity: 
 
 * No issues found.
 
Searching for Missing Digital Signatures: 
 
 * No issues found.
 
Checking HOSTS File: 
 
 * No issues found.
 
Program finished at: 12/26/2014 01:20:38 PM
Execution time: 0 hours(s), 0 minute(s), and 15 seconds(s)


#15 KevinHNgu

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Posted 26 December 2014 - 04:42 PM

So my malwarebytes is out date pretty far. I have the tabs "scanner, protection, update, quarantine, logs, ignore list, settings, more tools, and about". Under protection there is no self-protection but there is enable filesystem protection and malicious website blocking and settings have no protection options besides different types of scans. I think chameleon was suppose to by my self protection? I've haven't used chameleon yet. Malwarebytes has its own loge as a icon in my files but chameleon shows a paper with a yellow question mark. I don't know how I should delete it now.

 

There's an extra tab that comes up when I turn on chrome which is conduit, I thought i got rid of it, but it's back now after the download.


Edited by KevinHNgu, 26 December 2014 - 04:49 PM.





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