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BSOD 0x0000007F; 0x00000008, 0x810DE000


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5 replies to this topic

#1 eclark53

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Posted 24 December 2014 - 08:29 PM

Random BSOD with. I have no clue what the deal is.  Just started after I updated Windows

 

My system logs can be downloaded here

 

http://test.pugolo.com/Desktop System Logs.rar

 

 

Hopefully you can help me get over this hurdle.


Thanks,

 

 

 

BTW I am running Windows 7 Sp1 32 bit with latest updates


Edited by eclark53, 24 December 2014 - 08:32 PM.


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#2 Allan

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Posted 25 December 2014 - 09:51 AM

Download BlueScreenView:

http://www.nirsoft.net/utils/blue_screen_view.html

unzip downloaded file and double click on BlueScreenView.exe to run the program.

when scanning is done, go to EDIT - Select All

Go to FILE - SAVE Selected Items, and save the report as BSOD.txt

Open BSOD.txt in Notepad, copy all of the content, and paste it into your next reply



#3 eclark53

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Posted 25 December 2014 - 11:44 AM

==================================================
Dump File         : 122514-23234-01.dmp
Crash Time        : 12/25/2014 10:19:08 AM
Bug Check String  : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x1000007e
Parameter 1       : 0xc0000005
Parameter 2       : 0x874caf69
Parameter 3       : 0xb0693c38
Parameter 4       : 0xb0693810
Caused By Driver  : 
Caused By Address : 
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : 32-bit
Crash Address     : 
Stack Address 1   : ntkrnlpa.exe+209141
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\122514-23234-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 146,216
Dump File Time    : 12/25/2014 10:22:29 AM
==================================================
 
==================================================
Dump File         : 122414-18609-01.dmp
Crash Time        : 12/24/2014 6:43:39 PM
Bug Check String  : UNEXPECTED_KERNEL_MODE_TRAP
Bug Check Code    : 0x1000007f
Parameter 1       : 0x00000008
Parameter 2       : 0x801de000
Parameter 3       : 0x00000000
Parameter 4       : 0x00000000
Caused By Driver  : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+816e7
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18409 (win7sp1_gdr.140303-2144)
Processor         : 32-bit
Crash Address     : ntkrnlpa.exe+816e7
Stack Address 1   : ntkrnlpa.exe+81389
Stack Address 2   : ntkrnlpa.exe+81143
Stack Address 3   : ntkrnlpa.exe+96ef9
Computer Name     : 
Full Path         : C:\Windows\Minidump\122414-18609-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 146,208
Dump File Time    : 12/24/2014 6:45:46 PM
==================================================
 
==================================================
Dump File         : 122414-19578-01.dmp
Crash Time        : 12/24/2014 3:05:27 PM
Bug Check String  : UNEXPECTED_KERNEL_MODE_TRAP
Bug Check Code    : 0x1000007f
Parameter 1       : 0x00000008
Parameter 2       : 0x801de000
Parameter 3       : 0x00000000
Parameter 4       : 0x00000000
Caused By Driver  : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+96e44
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18409 (win7sp1_gdr.140303-2144)
Processor         : 32-bit
Crash Address     : ntkrnlpa.exe+96e44
Stack Address 1   : NETIO.SYS+36c1
Stack Address 2   : NETIO.SYS+3614
Stack Address 3   : NETIO.SYS+26d8
Computer Name     : 
Full Path         : C:\Windows\Minidump\122414-19578-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 146,216
Dump File Time    : 12/24/2014 3:09:51 PM
==================================================


#4 Allan

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Posted 25 December 2014 - 12:28 PM

1) What is new or different since the last time everything worked properly (ie, new hw, new sw, virus, error, etc)?

 

2) Have you recently installed new hardware or ram?

 

3) The file referenced (ntkrnlpa.exe) is a core component of Windows. Is this a recent Windows installation?

 

4) Please run full system scans with BOTH your installed Anti Virus App and with MallwareBytes

 

5) Do you have a recent restore point or disc image to which you can return if necessary?



#5 eclark53

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Posted 25 December 2014 - 04:31 PM

1. This just started about 3 days ago after I upgraded Win 7 with the latest updates.

2. Nope all hardware is the same.

3. Nope, this installation is about 2 years old

4. I just uninstalled MalwareBytes.  I thought that was the culprit.



#6 Allan

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Posted 25 December 2014 - 05:32 PM

What do you mean you "upgraded" - do you mean you installed the latest Windows updates or something more?

 

I assure you, MalwareBytes is not the culprit. Please run full scans with your AV and MalwareBytes (you do have an AV installed, correct?)

 

Do you have a recent restore point or disc image to which you can return if necessary?






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