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Lots of "(not responding)" and continuous disc activity . . .


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11 replies to this topic

#1 britechguy

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Posted 23 December 2014 - 03:27 PM

Hello All,

 

         Let me first say that I do not think that the issue I'm about to describe is the result of any virus, malware, etc.  I've got my computer about as protected as it can be, and Panda Cloud Antivirus, Spybot S&D, & Malwarebytes have been regularly updated, run, and have been returning "clean" results for several years.

 

         My laptop, an ASUS K50ij, is far from new.   It runs Win 7  Home Premium 64-bit SP1, has a Pentium T4500 dual-core @ 2.3GHz, and the maximum 4GB of RAM.

 

         When this issue occurs I've looked at Windows Task Manager the CPU is nowhere near to maxed-out and I've generally got at least somewhere around 500 Mb, usually closer to 1Gb, RAM still available.

 

         The behavior is not immediate, nor even generally shortly after booting up.   It can take anywhere from several hours to a couple of days before it rears its ugly head again, but it always occurs.   Out of the blue the system slows to a crawl, the disc activity light goes on solid (no perceptible blinking at all), and many of the programs running will go in to "(not responding)" mode for a period of time or just stay stuck in this mode.  I can sometimes, not always, get the problem to stop by slowly exiting out of programs when I can, but that doesn't always work nor does there seem to be a single program (e.g., Chrome, Firefox, Thunderbird, Search Everything, or others) that is either causing this issue or fixing it when I can exit it gracefully.   Most often once it starts the machine becomes so unmanageable that I tend to shut it down, gracefully if possible, but with the power button if a graceful shutdown gets stuck for more than 10 minutes (the latter seldom happens, most times it will power down reasonably quickly).  It did seem to happen much more rapidly when I was using Opera as a web browser, but I have stopped using Opera and it still happens.

 

The following are the programs that are commonly "always up" when I'm using my laptop, along with the extensions/add-ons for each.  In web browsers it is my habit to have multiple tabs open within a single window as opposed to multiple windows for the same browser open at once.

 

Firefox 34.0.5
    Add-Ons:
       Extensions:  Adblock Plus 2.6.6
                    Classic Theme Restorer 1.2.8.2
                    Colorful Tabs 25.7
                    Ghostery 5.41
                    HTTPS-Everywhere 4.0.2
                    Lightbeam 1.1.0
                    selectivecookiedelete 4.1
                    shootthecookies 1.1

       Appearance:  Nuvola 1.32.1

       Plug-Ins (Always Activate):   
                             ActiveTouch General Plugin Container 29.1.2013.906
                             OpenH264 Video Codec provided by Cisco Systems, Inc. 1.1
                             Shockwave Flash 16.0.0.35

                
                (Ask to Activate):  
                             Adobe Acrobat 11.0.9.29
                             Google Earth Plugin 76.1.2.2041
                             Google Talk Plugin 5.38.6.0
                             Google Talk Plugin Video Renderer 5.38.6.0
                             Google Update 1.3.25.11
                             Java Deployment Toolkit 7.0.670.1 10.67.2.1
                             Java™ Platform SE 7 U67 10.67.2.1
                             Microsoft Office 2010 14.0.4761.1000
                             Microsoft Office 2020 14.0.4730.1010
                             PDF-XChange Viewer 2.5.311.0
                             Photo Gallery 16.4.3522.110
                             Picasa 3.0.0.0
                             QuickTime Plug-in 7.7.4  7.7.4.0
                             Silverlight Plug-In 5.1.31211.0
                             VLC Web Plugin 2.1.3.0

                (Never Activate):
                             Canon iMAGE GATEWAY Album Plugin Utility for IM 4.0.0.0

         Services:  None


Thunderbird 31.3.0
    Add-Ons:  Google Contacts 0.7.12
              Lightning 3.3.1
              Provider for Google Calendar 1.0.3


Google Chrome 39.0.2171.95 m
    Extensions:   Adblock Plus 1.8.8
                  Cisco WebEx Extension 1.0.1
                  Ghostery 5.4.1
                  HTTPS-Everywhere 2014.11.25
                  Google Cast 14.1113.0.4
                  SHOOT THE COOKIES by McVitie's 1.4.1
    (all but Cisco WebEx are enabled in incognito)

 

 

I have tried every trick I know of in an attempt to figure out what it is that puts the machine into this state, but have done months of research and some tweaking (e.g. turning off indexing) and untweaking when a given possible proposed solution had no effect.  Now I'm hoping that someone else in the cohort has experienced this same behavior and may be able to give me the guidance necessary to get this to stop happening.

 

Thank you in advance for any help you can offer.

 

Brian

 

        


Brian  AKA  Bri the Tech Guy (website in my user profile) - Windows 10 Home, 64-Bit, Version 1803, Build 17134 

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                    ~ Austin O'Malley

 

 

 

              

 


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#2 hamluis

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Posted 23 December 2014 - 04:43 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#3 britechguy

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Posted 23 December 2014 - 04:57 PM

hamluis,

 

          Thanks very much for your prompt response.    Here are the results from running the programs you requested:

 

MiniToolBox by Farbar  Version: 30-11-2014
Ran by BPV (administrator) on 23-12-2014 at 16:48:52
Running from "D:\Docs_and_Settings\Public\BriTechGuy\Toolbox\BleepingComputer_Diagnostic_Tools"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (12/23/2014 02:26:24 PM) (Source: Application Hang) (User: )
Description: The program WINWORD.EXE version 14.0.7140.5000 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: aa4
Start Time: 01d01edb4820c9a1
Termination Time: 30900
Application Path: C:\Program Files (x86)\Microsoft Office\Office14\WINWORD.EXE
Report Id: 24349fe4-8ad9-11e4-93ef-485b3981ae02

Error: (12/23/2014 02:25:37 PM) (Source: Application Hang) (User: )
Description: The program thunderbird.exe version 31.3.0.5444 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 1788
Start Time: 01d01d6fb0f243c1
Termination Time: 16796
Application Path: C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe
Report Id: 0f501cf3-8ad9-11e4-93ef-485b3981ae02

Error: (12/18/2014 00:48:56 PM) (Source: SPP) (User: )
Description: Failed to delete shadow copy \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy4 on volume \\?\Volume{f94ddf5a-b220-11df-acde-806e6f6e6963}\.
VSS error:  The specified object was not found. (0x80042308)
User action
Retry the deletion or examine the event log for related VSS entries.

Error: (12/18/2014 00:48:56 PM) (Source: SPP) (User: )
Description: Failed to delete shadow copy \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy3 on volume \\?\Volume{f94ddf5a-b220-11df-acde-806e6f6e6963}\.
VSS error:  The specified object was not found. (0x80042308)
User action
Retry the deletion or examine the event log for related VSS entries.

Error: (12/18/2014 00:48:56 PM) (Source: SPP) (User: )
Description: Failed to delete shadow copy \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy2 on volume \\?\Volume{f94ddf5a-b220-11df-acde-806e6f6e6963}\.
VSS error:  The specified object was not found. (0x80042308)
User action
Retry the deletion or examine the event log for related VSS entries.

Error: (12/15/2014 11:39:35 AM) (Source: Chrome) (User: NT AUTHORITY)
Description: Chrome has encountered a fatal error.
ver=39.0.2171.95;lang=;guid=D909FDDFB8484E0BB4173BA6AD180BCE;is_machine=1;oop=1;upload=1;minidump=C:\Program Files (x86)\Google\CrashReports\77360fff-8ae7-4352-80ff-c8567a722b94.dmp

Error: (12/14/2014 08:06:08 PM) (Source: Chrome) (User: NT AUTHORITY)
Description: Chrome has encountered a fatal error.
ver=39.0.2171.95;lang=;guid=D909FDDFB8484E0BB4173BA6AD180BCE;is_machine=1;oop=1;upload=1;minidump=C:\Program Files (x86)\Google\CrashReports\78512cb4-7eeb-47cb-8564-c4f4bd03aaf5.dmp

Error: (12/13/2014 11:10:57 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: The Cryptographic Services service failed to initialize the Catalog Database. The ESENT error was: -1305.

Error: (12/10/2014 06:40:45 PM) (Source: Chrome) (User: NT AUTHORITY)
Description: Chrome has encountered a fatal error.
ver=39.0.2171.71;lang=;guid=D909FDDFB8484E0BB4173BA6AD180BCE;is_machine=1;oop=1;upload=1;minidump=C:\Program Files (x86)\Google\CrashReports\f008a0ff-d26d-442c-85fe-f779d07eb9ba.dmp

Error: (12/09/2014 05:52:46 PM) (Source: Windows Search Service) (User: )
Description: The index cannot be initialized.
Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

System errors:
=============
Error: (12/23/2014 02:44:46 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070643: Definition Update for Windows Defender - KB915597 (Definition 1.191.707.0).

Error: (12/23/2014 02:35:10 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)

Error: (12/23/2014 02:34:33 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

Error: (12/23/2014 02:33:45 PM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for FailureActions with the following error:
%%5

Error: (12/23/2014 02:33:44 PM) (Source: Microsoft-Windows-Time-Service) (User: NT AUTHORITY)
Description: The time provider 'VMICTimeProvider' failed to start due to the following error: The specified module could not be found. (0x8007007E)

Error: (12/23/2014 02:33:33 PM) (Source: Service Control Manager) (User: )
Description: The Garmin Core Update Service service failed to start due to the following error:
%%1053

Error: (12/23/2014 02:33:33 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Garmin Core Update Service service to connect.

Error: (12/23/2014 02:31:24 PM) (Source: DCOM) (User: )
Description: {752073A1-23F2-4396-85F0-8FDB879ED0ED}

Error: (12/23/2014 02:29:26 PM) (Source: DCOM) (User: )
Description: {AB8902B4-09CA-4BB6-B78D-A8F59079A8D5}

Error: (12/22/2014 02:22:08 AM) (Source: volsnap) (User: )
Description: The shadow copies of volume C: were aborted because the shadow copy storage could not grow due to a user imposed limit.


Microsoft Office Sessions:
=========================
Error: (12/23/2014 02:26:24 PM) (Source: Application Hang)(User: )
Description: WINWORD.EXE14.0.7140.5000aa401d01edb4820c9a130900C:\Program Files (x86)\Microsoft Office\Office14\WINWORD.EXE24349fe4-8ad9-11e4-93ef-485b3981ae02

Error: (12/23/2014 02:25:37 PM) (Source: Application Hang)(User: )
Description: thunderbird.exe31.3.0.5444178801d01d6fb0f243c116796C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe0f501cf3-8ad9-11e4-93ef-485b3981ae02

Error: (12/18/2014 00:48:56 PM) (Source: SPP)(User: )
Description: \\?\Volume{f94ddf5a-b220-11df-acde-806e6f6e6963}\\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy4The specified object was not found. (0x80042308)

Error: (12/18/2014 00:48:56 PM) (Source: SPP)(User: )
Description: \\?\Volume{f94ddf5a-b220-11df-acde-806e6f6e6963}\\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy3The specified object was not found. (0x80042308)

Error: (12/18/2014 00:48:56 PM) (Source: SPP)(User: )
Description: \\?\Volume{f94ddf5a-b220-11df-acde-806e6f6e6963}\\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy2The specified object was not found. (0x80042308)

Error: (12/15/2014 11:39:35 AM) (Source: Chrome)(User: NT AUTHORITY)
Description: Chrome has encountered a fatal error.
ver=39.0.2171.95;lang=;guid=D909FDDFB8484E0BB4173BA6AD180BCE;is_machine=1;oop=1;upload=1;minidump=C:\Program Files (x86)\Google\CrashReports\77360fff-8ae7-4352-80ff-c8567a722b94.dmp

Error: (12/14/2014 08:06:08 PM) (Source: Chrome)(User: NT AUTHORITY)
Description: Chrome has encountered a fatal error.
ver=39.0.2171.95;lang=;guid=D909FDDFB8484E0BB4173BA6AD180BCE;is_machine=1;oop=1;upload=1;minidump=C:\Program Files (x86)\Google\CrashReports\78512cb4-7eeb-47cb-8564-c4f4bd03aaf5.dmp

Error: (12/13/2014 11:10:57 AM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: -1305

Error: (12/10/2014 06:40:45 PM) (Source: Chrome)(User: NT AUTHORITY)
Description: Chrome has encountered a fatal error.
ver=39.0.2171.71;lang=;guid=D909FDDFB8484E0BB4173BA6AD180BCE;is_machine=1;oop=1;upload=1;minidump=C:\Program Files (x86)\Google\CrashReports\f008a0ff-d26d-442c-85fe-f779d07eb9ba.dmp

Error: (12/09/2014 05:52:46 PM) (Source: Windows Search Service)(User: )
Description:
Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)


CodeIntegrity Errors:
===================================
  Date: 2011-06-11 15:12:07.764
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume10\Windows\winsxs\x86_microsoft-windows-securestartup-core_31bf3856ad364e35_6.0.6002.18005_none_36c61ef4ef40c41e\fveapi.dll because the set of per-page image hashes could not be found on the system.

  Date: 2011-06-11 15:12:07.620
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume10\Windows\winsxs\x86_microsoft-windows-securestartup-core_31bf3856ad364e35_6.0.6002.18005_none_36c61ef4ef40c41e\fveapi.dll because the set of per-page image hashes could not be found on the system.

  Date: 2011-06-11 15:12:07.432
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume10\Windows\winsxs\x86_microsoft-windows-securestartup-core_31bf3856ad364e35_6.0.6002.18005_none_36c61ef4ef40c41e\fveapi.dll because the set of per-page image hashes could not be found on the system.

  Date: 2011-06-11 15:12:06.978
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume10\Windows\winsxs\x86_microsoft-windows-securestartup-core_31bf3856ad364e35_6.0.6001.18000_none_34daa5e8f21ef8d2\fveapi.dll because the set of per-page image hashes could not be found on the system.

  Date: 2011-06-11 15:12:06.830
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume10\Windows\winsxs\x86_microsoft-windows-securestartup-core_31bf3856ad364e35_6.0.6001.18000_none_34daa5e8f21ef8d2\fveapi.dll because the set of per-page image hashes could not be found on the system.

  Date: 2011-06-11 15:12:06.687
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume10\Windows\winsxs\x86_microsoft-windows-securestartup-core_31bf3856ad364e35_6.0.6001.18000_none_34daa5e8f21ef8d2\fveapi.dll because the set of per-page image hashes could not be found on the system.

  Date: 2011-06-11 15:12:06.484
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume10\Windows\winsxs\x86_microsoft-windows-securestartup-core_31bf3856ad364e35_6.0.6000.16386_none_32a3e3ecf533e7fe\fveapi.dll because the set of per-page image hashes could not be found on the system.

  Date: 2011-06-11 15:12:06.349
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume10\Windows\winsxs\x86_microsoft-windows-securestartup-core_31bf3856ad364e35_6.0.6000.16386_none_32a3e3ecf533e7fe\fveapi.dll because the set of per-page image hashes could not be found on the system.

  Date: 2011-06-11 15:12:06.156
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume10\Windows\winsxs\x86_microsoft-windows-securestartup-core_31bf3856ad364e35_6.0.6000.16386_none_32a3e3ecf533e7fe\fveapi.dll because the set of per-page image hashes could not be found on the system.

  Date: 2011-06-11 14:56:52.568
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume10\Windows\winsxs\x86_microsoft-windows-bcrypt-dll_31bf3856ad364e35_6.0.6002.18005_none_f0780c78ec8773db\bcrypt.dll because the set of per-page image hashes could not be found on the system.


=========================== Installed Programs ============================
6D Embroidery Device Drivers (HKLM-x32\...\{822CE6CA-C3AB-47EB-ACC7-FB6065249263}) (Version: 10.00.0015 - VSM Software Ltd.)
6D Embroidery Device Drivers (Version: 10.00.0015 - VSM Software Ltd.) Hidden
6D Embroidery Machine Communication (HKLM-x32\...\{5D009A36-3427-48E9-B55B-A787CC09D1D9}) (Version: 10.01.0005 - VSM Software Ltd.)
6D Embroidery System Explorer Plug-in (HKLM-x32\...\{93A91689-CBB3-4FD2-AC62-8960B4BFBCFB}) (Version: 10.01.0005 - VSM Software Ltd.)
6D Embroidery System Explorer Plug-in (Version: 10.01.0005 - VSM Software Ltd.) Hidden
7-Zip 9.22beta (HKLM-x32\...\7-Zip) (Version:  - )
Adblock Plus for IE (32-bit and 64-bit) (HKLM\...\{5CEBB0CE-1783-40C2-A7E1-02EE705820F0}) (Version: 1.0 - Eyeo GmbH)
Adblock Plus for IE (HKLM-x32\...\{1ce01891-839b-4ad1-b629-2e608ba0c6ba}) (Version: 1.0 - )
Adobe Flash Player 15 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 15.0.0.246 - Adobe Systems Incorporated)
Adobe Flash Player 16 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 16.0.0.235 - Adobe Systems Incorporated)
Adobe PDF iFilter 11 for 64-bit platforms (HKLM\...\{BA5C0CC3-421B-4AE5-9370-1650D1941F30}) (Version: 11.0.00 - Adobe)
Adobe Photoshop Elements 2.0 (HKLM-x32\...\Adobe Photoshop Elements 2.0) (Version: 2.0 - Adobe Systems, Inc.)
Adobe Reader XI (11.0.09) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.09 - Adobe Systems Incorporated)
Affixa (HKLM-x32\...\Affixa_is1) (Version:  - Notably Good Ltd)
Akamai NetSession Interface (HKCU\...\Akamai) (Version:  - Akamai Technologies, Inc)
Alcor Micro USB Card Reader (HKLM-x32\...\InstallShield_{5A22D889-FBDD-4AE8-86EC-089D45FC133E}) (Version: 1.2.17.25001 - Alcor Micro Corp.)
Alcor Micro USB Card Reader (x32 Version: 1.2.17.25001 - Alcor Micro Corp.) Hidden
ANT Drivers Installer x64 (Version: 2.3.4 - Garmin Ltd or its subsidiaries) Hidden
Assist-Viewer (HKLM-x32\...\{F0236495-40EE-11D8-AFB5-0008C799D562}) (Version: 1.00.000 - )
ASUS AI Recovery (HKLM-x32\...\{06585B02-F20D-4AB2-9A64-86EF2AE0F8F0}) (Version: 1.0.4 - ASUS)
ASUS CopyProtect (HKLM-x32\...\{6B77A7F6-DD63-4F13-A6FF-83137A5AC354}) (Version: 1.0.0015 - ASUS)
ASUS LifeFrame3 (HKLM-x32\...\{1DBD1F12-ED93-49C0-A7CC-56CBDE488158}) (Version: 3.0.20 - ASUS)
ASUS MultiFrame (HKLM-x32\...\{9D48531D-2135-49FC-BC29-ACCDA5396A76}) (Version: 1.0.0019 - ASUS)
ASUS Power4Gear Hybrid (HKLM\...\{1686C4D1-B1FD-42E8-B7A8-FB4C4DBA5BA8}) (Version: 1.1.19 - ASUS)
ASUS USB2.0 UVC VGA WebCam (HKLM-x32\...\ASUSUSBDEVIC) (Version:  - )
ASUS Virtual Camera (HKLM-x32\...\{EC8BD21F-0CA0-4BBF-97D9-4A52B30041A1}) (Version: 1.0.17 - asus)
Asus_Camera_ScreenSaver (HKLM-x32\...\Asus_Camera_ScreenSaver) (Version: 2.0.0009 - ASUS)
Atheros Communications Inc.® AR8121/AR8113/AR8114 Gigabit/Fast Ethernet Driver (HKLM-x32\...\{3108C217-BE83-42E4-AE9E-A56A2A92E549}) (Version: 1.0.0.16 - Atheros Communications Inc.)
ATK Generic Function Service (HKLM-x32\...\{D3D54F3E-C5C3-443D-978F-87A72E5616E8}) (Version: 1.00.0008 - ATK)
ATK Hotkey (HKLM-x32\...\{7C05592D-424B-46CB-B505-E0013E8E75C9}) (Version: 1.0.0051 - ASUS)
ATK Media (HKLM-x32\...\{D1E5870E-E3E5-4475-98A6-ADD614524ADF}) (Version: 2.0.0005 - ASUS)
ATKOSD2 (HKLM-x32\...\{3B05F2FB-745B-4012-ADF2-439F36B2E70B}) (Version: 7.0.0005 - ASUS)
Audacity 2.0.5 (HKLM-x32\...\Audacity_is1) (Version: 2.0.5 - Audacity Team)
BackDate 1.2.1 (HKLM-x32\...\ST6UNST #1) (Version:  - )
Bid-O-Matic v2.14.8 (HKLM-x32\...\Bid-O-Matic v2.14.8) (Version: Bid-O-Matic v2.14.8 - BOM Development Team)
Canon Easy-PhotoPrint EX (HKLM-x32\...\Easy-PhotoPrint EX) (Version: 4.1.6 - Canon Inc.)
Canon Easy-WebPrint EX (HKLM-x32\...\Easy-WebPrint EX) (Version: 1.5.0.0 - Canon Inc.)
Canon IJ Network Scanner Selector EX (HKLM-x32\...\Canon_IJ_Network_Scanner_Selector_EX) (Version:  - Canon Inc.)
Canon IJ Network Tool (HKLM-x32\...\Canon_IJ_Network_UTILITY) (Version: 3.3.0 - Canon Inc.)
Canon IJ Scan Utility (HKLM-x32\...\Canon_IJ_Scan_Utility) (Version:  - Canon Inc.)
Canon MG5500 series MP Drivers (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MG5500_series) (Version: 1.01 - Canon Inc.)
Canon MG5500 series On-screen Manual (HKLM-x32\...\Canon MG5500 series On-screen Manual) (Version: 7.6.1 - Canon Inc.)
Canon MG5500 series User Registration (HKLM-x32\...\Canon MG5500 series User Registration) (Version:  - ?Canon Inc.)
Canon MP Navigator EX 3.0 (HKLM-x32\...\MP Navigator EX 3.0) (Version:  - )
Canon MP250 series MP Drivers (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MP250_series) (Version:  - )
Canon My Image Garden (HKLM-x32\...\Canon My Image Garden) (Version: 2.0.1 - Canon Inc.)
Canon My Image Garden Design Files (HKLM-x32\...\Canon My Image Garden Design Files) (Version: 2.0.0 - Canon Inc.)
Canon My Printer (HKLM-x32\...\CanonMyPrinter) (Version: 3.1.0 - Canon Inc.)
Canon Quick Menu (HKLM-x32\...\CanonQuickMenu) (Version: 2.2.1 - Canon Inc.)
CCleaner (HKLM\...\CCleaner) (Version: 5.00 - Piriform)
CDBurnerXP (HKLM-x32\...\{7E265513-8CDA-4631-B696-F40D983F3B07}_is1) (Version: 4.5.0.3717 - CDBurnerXP)
ChromecastApp (HKCU\...\{079ede36-133d-44b0-8053-c7c1fa8d2e0d}_is1) (Version: 1.5.1383.0 - Google Inc.)
Cisco WebEx Meetings (HKLM-x32\...\ActiveTouchMeetingClient) (Version:  - Cisco WebEx LLC)
ControlDeck (HKLM-x32\...\{5B65EF64-1DFA-414A-8C94-7BB726158E21}) (Version: 1.0.0 - ASUS)
CoPilot Central 2.0 (HKLM-x32\...\InstallShield_{19B2FBFE-27D2-458C-9C75-5280C831E49C}) (Version: 2.3.0.18 - ALK Technologies, Inc.)
CoPilot Central 2.0 (x32 Version: 2.3.0.18 - ALK Technologies, Inc.) Hidden
CPUID CPU-Z 1.58 (HKLM\...\CPUID CPU-Z_is1) (Version:  - )
Crystal Reports Basic Runtime for Visual Studio 2008 (x64) (HKLM\...\{2BFA9B05-7418-4EDE-A6FC-620427BAAAA3}) (Version: 10.5.0.0 - Business Objects)
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Daanav Mouse 1.0 (HKLM-x32\...\{2F4E947E-08DD-4219-957A-AE8AE519CB54}_is1) (Version: 1.0 - Daanav Softwares)
Definition Update for Microsoft Office 2010 (KB2910899) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{C8358E8D-6C89-41B3-8439-FEFBC0353D81}) (Version:  - Microsoft)
Elevated Installer (x32 Version: 3.2.25.0 - Garmin Ltd or its subsidiaries) Hidden
EPSON WorkForce 600 Series Printer Uninstall (HKLM\...\EPSON WorkForce 600 Series) (Version:  - SEIKO EPSON Corporation)
ETDWare PS/2-x64 7.0.5.7_WHQL (HKLM\...\Elantech) (Version:  - )
Everything 1.3.4.686 (x64) (HKLM\...\Everything) (Version:  - )
Extended Asian Language font pack for Adobe Reader XI (HKLM-x32\...\{AC76BA86-7AD7-2530-0000-A00000000004}) (Version: 11.0.0 - Adobe Systems Incorporated)
f.lux (HKCU\...\Flux) (Version:  - )
Fast Boot (HKLM-x32\...\{A16656CE-4B17-4484-A13F-22B9500E5223}) (Version: 1.0.0 - ASUS)
FFmpeg v0.6.2 for Audacity (HKLM-x32\...\FFmpeg for Audacity_is1) (Version:  - )
FileZilla Client 3.5.3 (HKLM-x32\...\FileZilla Client) (Version: 3.5.3 - FileZilla Project)
Garmin BaseCamp (HKLM-x32\...\{BC8E822D-0C54-4426-B7D3-876CFC47EFEC}) (Version: 4.4.4 - Garmin Ltd or its subsidiaries)
Garmin Express (HKLM-x32\...\{c66df0a6-704a-49c8-a5c0-8e73db389013}) (Version: 3.2.25.0 - Garmin Ltd or its subsidiaries)
Garmin Express (x32 Version: 3.2.25.0 - Garmin Ltd or its subsidiaries) Hidden
Garmin Express Tray (x32 Version: 3.2.25.0 - Garmin Ltd or its subsidiaries) Hidden
Garmin POI Loader (HKLM-x32\...\{5CA74EDC-CFC3-4FA0-AED7-1415CA19F250}) (Version: 2.7.2 - Garmin Ltd or its subsidiaries)
Garmin USB Drivers (HKLM-x32\...\{3D5D6CFC-3097-425A-8D8F-7EAF5D57641D}) (Version: 2.3.1.0 - Garmin Ltd or its subsidiaries)
GIMP 2.8.14 (HKLM\...\GIMP-2_is1) (Version: 2.8.14 - The GIMP Team)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 39.0.2171.95 - Google Inc.)
Google Earth (HKLM-x32\...\{4D2A6330-2F8B-11E3-9C40-B8AC6F97B88E}) (Version: 7.1.2.2041 - Google)
Google Talk Plugin (HKLM-x32\...\{0C5C1177-94C5-3EFB-A8BE-3F6AF1AF887F}) (Version: 5.38.6.0 - Google)
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
ImgBurn (HKLM-x32\...\ImgBurn) (Version: 2.5.8.0 - LIGHTNING UK!)
InfraRecorder (HKLM-x32\...\InfraRecorder) (Version:  - Christian Kindahl)
Innova OBD PC-Link (HKLM-x32\...\{7246EA32-27D7-45D9-9E42-2342B7F63F56}) (Version: 1.1.7 - Innova Electronics)
inSSIDer (HKLM-x32\...\{65A5E87D-7A3F-4819-807D-B86990D5F369}) (Version: 2.1.6 - MetaGeek)
Intel® Graphics Media Accelerator Driver (HKLM\...\HDMI) (Version:  - Intel Corporation)
Java 7 Update 67 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F03217067FF}) (Version: 7.0.670 - Oracle)
Java Auto Updater (x32 Version: 2.1.67.1 - Oracle, Inc.) Hidden
JPEG Lossless Rotator 9.1 (HKLM\...\JPEG Lossless Rotator_is1) (Version:  - Anny)
KompoZer 0.8b3 (HKLM-x32\...\{20aa4150-b5f4-11de-8a39-0800200c9a66}_is1) (Version:  - KompoZer)
LADSPA_plugins-win-0.4.15 (HKLM-x32\...\LADSPA_plugins-win_is1) (Version:  - Audacity Team)
LAME v3.99.3 (for Windows) (HKLM-x32\...\LAME_is1) (Version:  - )
Malwarebytes Anti-Malware version 2.0.4.1028 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.4.1028 - Malwarebytes Corporation)
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Office Access MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Access Setup Metadata MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office OneNote MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Professional 2010 (HKLM-x32\...\Office14.SingleImage) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Office Proof (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Publisher MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Single Image 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.31211.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft SQL Server Compact 3.5 SP2 ENU (HKLM-x32\...\{3A9FC03D-C685-4831-94CF-4EDFD3749497}) (Version: 3.5.8080.0 - Microsoft Corporation)
Microsoft SQL Server Compact 3.5 SP2 x64 ENU (HKLM\...\{D4AD39AD-091E-4D33-BB2B-59F6FCB8ADC3}) (Version: 3.5.8080.0 - Microsoft Corporation)
Microsoft Sync Framework 2.0 Core Components (x86) ENU  (HKLM-x32\...\{FF63121D-91C6-42CC-B341-F1AA729728E7}) (Version: 2.0.1578.0 - Microsoft Corporation)
Microsoft Sync Framework 2.0 Provider Services (x86) ENU  (HKLM-x32\...\{D3A80508-CD83-4CA3-8671-914A1BC78B61}) (Version: 2.0.1578.0 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (HKLM-x32\...\{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}) (Version: 9.0.30729.5570 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005 (HKLM-x32\...\{ce085a78-074e-4823-8dc1-8a721b94b76d}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005 (x32 Version: 12.0.21005 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005 (x32 Version: 12.0.21005 - Microsoft Corporation) Hidden
Movie Maker (x32 Version: 16.4.3522.0110 - Microsoft Corporation) Hidden
Mozilla Firefox 34.0.5 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 34.0.5 (x86 en-US)) (Version: 34.0.5 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 31.1.1 - Mozilla)
Mozilla Thunderbird 31.3.0 (x86 en-US) (HKLM-x32\...\Mozilla Thunderbird 31.3.0 (x86 en-US)) (Version: 31.3.0 - Mozilla)
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT110 (x32 Version: 16.4.1108.0727 - Microsoft) Hidden
MSVCRT110_amd64 (Version: 16.4.1109.0912 - Microsoft) Hidden
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
NetWorx 5.3.3 (HKLM\...\NetWorx_is1) (Version:  - Softperfect Research)
OBD-PC Link (HKLM-x32\...\{D444D748-EB5A-4A94-A84C-EA58A9FC52F5}) (Version: 1.33.0000 - Innova Electronics)
OpenOffice 4.0.1 (HKLM-x32\...\{47F460DA-D1BE-4D85-8DF2-AA1F31D3445F}) (Version: 4.01.9714 - Apache Software Foundation)
Opera Stable 26.0.1656.60 (HKLM-x32\...\Opera 26.0.1656.60) (Version: 26.0.1656.60 - Opera Software ASA)
Panda Devices Agent (HKLM-x32\...\Panda Devices Agent) (Version: 1.03.04 - Panda Security)
Panda Devices Agent (x32 Version: 1.05.00 - Panda Security) Hidden
Panda Free Antivirus (HKLM-x32\...\Panda Universal Agent Endpoint) (Version: 15.0.4 - Panda Security)
Panda Free Antivirus (Version: 7.23.00.0000 - Panda Security) Hidden
Panorama Editor 1.0E (HKLM-x32\...\{030E7FE9-A838-47E8-A94D-0A7D5F90B2C0}) (Version:  - )
Password Safe (HKLM-x32\...\Password Safe) (Version:  - )
PDF Split And Merge Basic (HKLM\...\{C91B24F6-1629-11E2-B696-21676188709B}) (Version: 2.2.2 - Andrea Vacondio)
PDFCreator (HKLM-x32\...\{0001B4FD-9EA3-4D90-A79E-FD14BA3AB01D}) (Version: 1.7.3 - pdfforge)
PDF-Viewer (HKLM\...\{A278382D-4F1B-4D47-9885-8523F7261E8D}_is1) (Version: 2.5.311.0 - Tracker Software Products Ltd)
Photo Gallery (x32 Version: 16.4.3522.0110 - Microsoft Corporation) Hidden
Picasa 3 (HKLM-x32\...\Picasa 3) (Version: 3.9 - Google, Inc.)
PL-2303 USB-to-Serial (HKLM-x32\...\{ECC3713C-08A4-40E3-95F1-7D0704F1CE5E}) (Version: 1.5.0 - Prolific Technology INC)
Platform (x32 Version: 1.34 - VIA Technologies, Inc.) Hidden
QuickTime (HKLM-x32\...\{B67BAFBA-4C9F-48FA-9496-933E3B255044}) (Version: 7.74.80.86 - Apple Inc.)
Recuva (HKLM\...\Recuva) (Version: 1.50 - Piriform)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version:  - Microsoft)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (x32 Version:  - Microsoft) Hidden
Skype™ 6.21 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 6.21.104 - Skype Technologies S.A.)
Speccy (HKLM\...\Speccy) (Version: 1.27 - Piriform)
Spybot - Search & Destroy (HKLM-x32\...\{B4092C6D-E886-4CB2-BA68-FE5A99D31DE7}_is1) (Version: 2.2.25 - Safer-Networking Ltd.)
SpywareBlaster 5.0 (HKLM-x32\...\SpywareBlaster_is1) (Version: 5.0.0 - BrightFort LLC)
SyncToy 2.1 (x86) (HKLM-x32\...\{A066194B-DC8F-449A-8E0F-B57BDD3A2072}) (Version: 2.1.0 - Microsoft)
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{B4A38370-2ADB-46B0-A1B0-0C4A2F7DCA31}) (Version:  - Microsoft)
Update for Microsoft Excel 2010 (KB2589348) 32-Bit Edition (HKLM-x32\...\{90140000-0016-0409-0000-0000000FF1CE}_Office14.SingleImage_{A7C2902F-C60B-428F-BDD7-ECE4DC0A2CA1}) (Version:  - Microsoft)
Update for Microsoft Excel 2010 (KB2589348) 32-Bit Edition (HKLM-x32\...\{90140000-0018-0409-0000-0000000FF1CE}_Office14.SingleImage_{A7C2902F-C60B-428F-BDD7-ECE4DC0A2CA1}) (Version:  - Microsoft)
Update for Microsoft Excel 2010 (KB2589348) 32-Bit Edition (HKLM-x32\...\{90140000-001B-0409-0000-0000000FF1CE}_Office14.SingleImage_{A7C2902F-C60B-428F-BDD7-ECE4DC0A2CA1}) (Version:  - Microsoft)
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version:  - Microsoft)
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version:  - Microsoft)
Update for Microsoft InfoPath 2010 (KB2817369) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{4EEA3D3E-989C-4DF4-AB0A-3042C0C12AA3}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2494150) (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{3FCFD88F-4D13-4F38-8625-ABABEA7F61EA}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2553140) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{8BEEA2FC-D416-428A-B52A-A3ED45921151}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2553140) 32-Bit Edition (HKLM-x32\...\{90140000-006E-0409-0000-0000000FF1CE}_Office14.SingleImage_{8BEEA2FC-D416-428A-B52A-A3ED45921151}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{DADF7E25-FFA4-4D02-BE84-1DAE62C18516}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{287A1E92-9E41-4BC1-8920-B3D0E9220800}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589386) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{A4F91D60-654C-4892-BFD3-0D41ADA649B6}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{9D69691D-823D-4C3E-9B12-563A3F520366}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2597089) 32-Bit Edition (HKLM-x32\...\{90140000-006E-0409-0000-0000000FF1CE}_Office14.SingleImage_{A12F43A5-CF0B-44E3-942F-2441CD442F0D}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2687275) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{0B7744D2-1FDD-4843-9987-7CE11B79F370}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{35698CB7-AAA2-4577-B505-DBFF504AEF23}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{5AA578BB-759C-40FD-9661-A737C0884541}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2825635) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{F1A20C69-9FE5-40FD-9CD5-84EABC2EF64A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837581) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{334FB202-28D7-4BA4-8BC9-4FE4AB233EA0}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837602) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{8158D96B-083A-4FE4-8587-B5D0F49FE4B8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837602) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{8158D96B-083A-4FE4-8587-B5D0F49FE4B8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837606) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{B0D672F7-883E-4279-8E75-D97A5445AB46}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2883019) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{D1C4AD0B-CC79-41D2-8D6A-571E7B30658C}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2889818) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{CFB80344-FCBA-4C03-AD77-D49E82F14C3E}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2889828) 32-Bit Edition (HKLM-x32\...\{90140000-001F-040C-0000-0000000FF1CE}_Office14.SingleImage_{C1954E2B-1672-4E5C-B564-F8CB2D08345B}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2910896) 32-Bit Edition (HKLM-x32\...\{90140000-001F-0409-0000-0000000FF1CE}_Office14.SingleImage_{E762A933-274B-4860-B066-A39FAB0838FD}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2910896) 32-Bit Edition (HKLM-x32\...\{90140000-001F-0C0A-0000-0000000FF1CE}_Office14.SingleImage_{A7AA9E77-A9F4-4596-8AFD-4910FF258C3D}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2597088) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{A87EDEA3-4861-4D99-9B36-F442740F1287}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2597088) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{A87EDEA3-4861-4D99-9B36-F442740F1287}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2597088) 32-Bit Edition (HKLM-x32\...\{90140000-00A1-0409-0000-0000000FF1CE}_Office14.SingleImage_{26A0F874-417C-4B0A-8088-3FA53638FB49}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition (HKLM-x32\...\{90140000-001A-0409-0000-0000000FF1CE}_Office14.SingleImage_{DCE104A1-1875-4469-A83D-A5BFA6C4640F}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{2AB483F1-C86E-427A-83B4-23889B03512D}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2880517) 32-Bit Edition (HKLM-x32\...\{90140000-0018-0409-0000-0000000FF1CE}_Office14.SingleImage_{DF548669-AAED-467B-A074-AE2B72A4A871}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2880517) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{6C727BC2-B2B9-4B03-BD7E-682EA6FA1C04}) (Version:  - Microsoft)
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{F9F5A080-AF38-4966-9A6B-C43DCA465035}) (Version:  - Microsoft)
Update for Microsoft Visio 2010 (KB2880526) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{7B29D8B8-6A87-496C-A65E-B935E740448A}) (Version:  - Microsoft)
Update for Microsoft Visio Viewer 2010 (KB2837587) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{38CF30E4-3348-4BD1-A859-B630C355A56F}) (Version:  - Microsoft)
USB 2.0 2.0M UVC WebCam (HKLM\...\USB 2.0 2.0M UVC WebCam) (Version:  - )
VC 9.0 Runtime (x32 Version: 1.0.0 - Check Point Software Technologies Ltd) Hidden
VIA Platform Device Manager (HKLM-x32\...\InstallShield_{20D4A895-748C-4D88-871C-FDB1695B0169}) (Version: 1.34 - VIA Technologies, Inc.)
VLC media player (HKLM-x32\...\VLC media player) (Version: 2.1.5 - VideoLAN)
Windows Driver Package - Dynastream Innovations, Inc. ANT LibUSB Drivers (04/11/2012 1.2.40.201) (HKLM\...\F9D2A789F9CFF8CEC36B544F53877C80F1F73C46) (Version: 04/11/2012 1.2.40.201 - Dynastream Innovations, Inc.)
Windows Driver Package - Garmin (grmnusb) GARMIN Devices  (04/19/2012 2.3.1.0) (HKLM\...\98157A226B40B173301B0F53C8E98C47805D5152) (Version: 04/19/2012 2.3.1.0 - Garmin)
Windows Driver Package - Silicon Labs Software (DSI_SiUSBXp_3_1) USB  (02/06/2007 3.1) (HKLM\...\D1506E0025B5A3F9EB8270FE81C1EEDD9388B8A2) (Version: 02/06/2007 3.1 - Silicon Labs Software)
Windows Live Communications Platform (x32 Version: 16.4.3522.0110 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3522.0110 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 16.4.3522.0110 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (Version: 7.250.4311.0 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 16.4.3522.0110 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 16.4.3522.0110 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 16.4.3522.0110 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 16.4.3522.0110 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 16.4.3522.0110 - Microsoft Corporation) Hidden
Windows Live UX Platform (x32 Version: 16.4.3522.0110 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 16.4.3522.0110 - Microsoft Corporation) Hidden
Windows Media Player Firefox Plugin (HKLM-x32\...\{69FDFBB6-351D-4B8C-89D8-867DC9D0A2A4}) (Version: 1.0.0.8 - Microsoft Corp)
WinFlash (HKLM-x32\...\{8F21291E-0444-4B1D-B9F9-4370A73E346D}) (Version: 2.26.0 - ASUS)
Wireless Console 3 (HKLM-x32\...\{20FDF948-C8ED-4543-A539-F7F4AEF5AFA2}) (Version: 3.0.10 - ASUS)
ZoneAlarm LTD Toolbar (HKLM\...\ZoneAlarm LTD Toolbar) (Version:  - Check Point Software Technologies)

========================= Memory info: ===================================

Percentage of memory in use: 76%
Total physical RAM: 4061.09 MB
Available physical RAM: 960.94 MB
Total Pagefile: 13120.35 MB
Available Pagefile: 7432.01 MB
Total Virtual: 4095.88 MB
Available Virtual: 3974.79 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:116.44 GB) (Free:58.46 GB) NTFS
2 Drive d: (DATA) (Fixed) (Total:331.01 GB) (Free:149.17 GB) NTFS

========================= Users: ========================================

User accounts for \\BPV-ASUS-LAPTOP

Administrator            BPV                      Guest                    
JBH                      


**** End of log ****

 

Speccy Snapshot URL:  http://speccy.piriform.com/results/XcuGUtxHAUJz2pXGUYQHUq8

 

If there's anything else you need for me to do please do not hesitate to ask.   If I somehow did something incorrectly I'll also be happy to take correction and do it again.

 

Brian


Edited by hamluis, 24 December 2014 - 12:16 PM.

Brian  AKA  Bri the Tech Guy (website in my user profile) - Windows 10 Home, 64-Bit, Version 1803, Build 17134 

      Memory is a crazy woman that hoards rags and throws away food.

                    ~ Austin O'Malley

 

 

 

              

 


#4 hamluis

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Posted 24 December 2014 - 07:50 AM

Thanks, you did fine :).
 
I won't get a chance to review until later today, but I will post any comments as edits to this post then.
 
 
 
I would uninstall anything related to Zone Alarm.  IIRC, it has a history of not playing well with other apps and has been historically more problematical than beneficial, IMO.
 
I would also uninstall Spybot...its better days have been over for years...and SUPERAntiSpyware is now more commonly used by many.
 
I don't see anything that can be construed as pointing to malware..but I don't believe it's a coincidence when you reflect brower, DCOM, and Windows Update errors in Event Viewer.
 
If you are going to use Java, I suggest that you keep the most current version installed.  Those updates come out (often) ro mimimize the possibility of malware exploitation.
 
All I can really suggest is to run the chkdsk /r command, followed by the sfc /scannow command.  Something is awry with your system and maybe the removals suggested above, combined with some Windows maintenance, will improve system performance.
 
Chkdsk From Command Prompt, Win 7 - http://www.bleepingcomputer.com/forums/t/496613/contextmenu-is-causing-explorerexe-to-crash/?p=3067880
 
SFC -SCANNOW Run in Command Prompt at Boot - Windows 7 Forums - http://www.sevenforums.com/tutorials/139810-sfc-scannow-run-command-prompt-boot.html
 
Louis

Edited by hamluis, 24 December 2014 - 01:14 PM.


#5 KingdomSeeker

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Posted 24 December 2014 - 01:25 PM

A couple of suggestions. Try disabling all addons and see if your problems cease. If so you can enable them one at a time until the problematic one appears. Sometimes addons interfere with each other. Also try removing Garmin from task manager. Garmin ha s a history of creating issues on some computers.



#6 britechguy

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Posted 24 December 2014 - 01:51 PM

Louis,

 

           Thanks for your assistance.   I have not had ZoneAlarm on this machine for several years now.  When I do a "Search Everything" search the only references I can find to it are in AppData folders, and I've nuked all of those.

 

            Although I may try SUPERAntiSpyware, I'm very happy with Spybot, particularly with the advent of release 2.  I have never failed, between Spybot & Malwarebytes, to root out anything either obvious or well hidden in the malware category.

 

            I did run full chkdsk /F commands on my C:\ drive, which contains the OS, and my D:\ drive, where I store my user data [both are the same physical device, of course, this is a laptop], last night.   The D: scan came back perfectly clean.  The C: scan gave me one error/fix where it said, "Deleting corrupt attribute record (128, "") from file record segment 186778," and it had 51 reparse records processed, but there were zero bad files or EA records processed.  This was performed at boot time before the full OS comes up.

 

             I'll try an sfc /verifyonly first to see if any issues are detected rather than going directly to booting from a recovery disc.  If the verifyonly returns anything hinky then I'll move along to running a /scannow after a boot up from a recovery disc.

    

            I've set up Java such that it's *supposed* to tell me when a new update is available.  I just noticed when checking what I'd disabled with CCleaner's Startup feature that the Java Update Scheduler was inadvertently disabled.

 

KingdomSeeker,

 

            I guess I could delete Garmin from task manager, but what I've done instead is disable its automatic startup using CCleaner's Startup option.  I tend to do that with most of the programs I don't actually use on a constant basis because I don't want background processes that I really don't need running all the time.  It's been disabled "forever" so I'm doubting that it factors in to this.

 

            The time may have come to do a "reset Firefox back to its initial state" and slowly add back the various add-ins.   I try to avoid this sort of tedium when I can, but perhaps I cannot this time around.

 

 

Thanks very much to both of you for your assistance and suggestions.   If anything "weird" shows up with the /verifyonly results I'll post that.

 

Brian


Brian  AKA  Bri the Tech Guy (website in my user profile) - Windows 10 Home, 64-Bit, Version 1803, Build 17134 

      Memory is a crazy woman that hoards rags and throws away food.

                    ~ Austin O'Malley

 

 

 

              

 


#7 britechguy

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Posted 24 December 2014 - 04:02 PM

Update:   The "sfc /verifyonly" came back clean as a whistle.

 

Brian


Brian  AKA  Bri the Tech Guy (website in my user profile) - Windows 10 Home, 64-Bit, Version 1803, Build 17134 

      Memory is a crazy woman that hoards rags and throws away food.

                    ~ Austin O'Malley

 

 

 

              

 


#8 hamluis

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Posted 24 December 2014 - 04:08 PM

I would run the chkdsk /r command again...then follow that with a defrag of the C: partition.  Just basic system maintenance but it may be what your system needs.

 

Louis



#9 britechguy

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Posted 24 December 2014 - 05:58 PM

Louis,

 

          Ran a "chkdsk /R" on reboot and it came out perfectly clean (and the /R option takes a *lot* longer than the /F option!!).

 

          I have defragging as a scheduled task that runs every Monday at 2 AM.  The 12/22 run shows a status of 0% fragmented and an analysis run just now shows 1% fragmented when "Analyze Disc" is run.

 

Brian, who thanks you again


Brian  AKA  Bri the Tech Guy (website in my user profile) - Windows 10 Home, 64-Bit, Version 1803, Build 17134 

      Memory is a crazy woman that hoards rags and throws away food.

                    ~ Austin O'Malley

 

 

 

              

 


#10 hamluis

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Posted 24 December 2014 - 06:51 PM

The chkdsk /r command is more thorough and more effective than any other variation of chkdsk.  In addition to performing all the functions of chkdsk /f, it also attempts to recover file data which may lie on bad sectors of the hard drive.  It is supposed to take longer than variations and should be run routinely by anyone with a hard drive/partitions.

 

If it takes an exceptionally long period of time (I can run chkdsk /r on a 2TB drive and it will take 2-3 hours), that should be interpreted as a sign that it needs to be run more often...or as an indication that bad sectors may be becoming a problem on that hard drive.

 

There is no cure for bad sectors, despite what some persons think.  Increasing numbers of bad sectors may indicate a hard drive with problems, which, in turn, may indicate a need to replace said drive in order to possess file/OS integrity and usefulness.

 

A hard drive diagnostic is the only tool available for assessing the functional state of a hard drive...chkdsk .r is a tool for assessing/repairing the functional state of a partition and file system, not the hard drive itself.  If the hard drive is bad...chkdsk /r and defrag are likely to be of little value.

 

Louis



#11 britechguy

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Posted 24 December 2014 - 07:02 PM

Louis,

 

              I don't suspect a bad hard drive simply because none of the "traditional checks" are showing any bad sectors.  Every chkdsk I've run on either logical drive is returning zero bad sectors.  I've had plenty of computers that developed some (NB:  some, and a stable some) bad sectors that continued to work normally overall for years.   I've also had a couple where the hard drive died, and there were always clear behavioral symptoms before that happened.  When I see anything that suggests a dying drive I do an immediate full backup and start shopping for a replacement internal drive on to which I can clone the existing drive before it actually dies.   I've only had to do that twice, I think, in all the years I've been dealing with computers (which started in the early 1980s, before Windows even existed - I started programming on punch cards and DEC was "the best equipment" out there).   I wish I could say that my external backup drives showed anywhere near the durability of the internal drives on virtually any tower PC or laptop I've owned.

 

              Thank you very much, again, for your assistance.  Based on your current avatar I feel (relatively) safe in wishing you a Merry Christmas and a very happy New Year!

 

Brian


Brian  AKA  Bri the Tech Guy (website in my user profile) - Windows 10 Home, 64-Bit, Version 1803, Build 17134 

      Memory is a crazy woman that hoards rags and throws away food.

                    ~ Austin O'Malley

 

 

 

              

 


#12 hamluis

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Posted 25 December 2014 - 10:36 AM

You are welcome at my attempts to help.

 

Happy Holidays!!

 

Louis






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