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New computer win.7/8,running on win.7 pro,Very slow


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35 replies to this topic

#1 bonezz

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Posted 23 December 2014 - 06:42 AM

Hello,I'm a old man on a new computer,that  just replaced my old windows-xp. I am on dial up,have been for 21 years now,and anyone I talk to 1st thing out their mouth is "it's your dialup" NO it's not,yes,I get it,dial up sucks and compaired to modern speed "it is slow",But like just mentioned,it's been good n peppy until this Newcomputer,I am a ol man on disability,limited income,on which this stupid computer set me back a bit,cant take to shop,has 3 yrs parts,labourn teck..over the phone,on which I'm connected to the net ,so that's of no help...My opion is this;new computer/slower than old one,because new one is {pre set} for wifi,high speed,Not dial up,and I do not know how to work on computers;Thats my long short story,could realy use some help,i know this new mechine has to be faster than my ol xp....ps I'm sure there lots of [pro business junk] clogging it up too; Thanks,TimAttached File  SNAG-14122306003100.png   125.16KB   0 downloads Attached File  SNAG-14122215583800.png   8.35KB   0 downloads   PSS, where is spell check on here ?,I don't spell well...


Edited by hamluis, 23 December 2014 - 02:57 PM.
Moved from Win 7 to Am I Infected - Hamluis.


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#2 Guest_LighthouseParty_*

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Posted 23 December 2014 - 06:50 AM

:step1: Please download MiniToolBox to your desktop

  • Double click MiniToolBox.
  • Select the following and then press go.
  • Post the log in your next reply.

Flush DNS
Reset IE Proxy Settings
Reset FF Proxy Settings
List Installed Programs
List Restore Points



#3 bonezz

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Posted 23 December 2014 - 08:25 AM

I think I done this right?? 

Attached Files



#4 Guest_LighthouseParty_*

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Posted 23 December 2014 - 10:25 AM

Please could you paste the contents of the log, rather than attaching it.

 

Thanks :)



#5 bonezz

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Posted 23 December 2014 - 10:34 AM

Okay;

MiniToolBox by Farbar  Version: 30-11-2014
Ran by Tim & Doris (administrator) on 23-12-2014 at 07:08:13
Running from "C:\Users\Tim & Doris\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\NLYAD2TV"
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

=========================== Installed Programs ============================
Adobe Flash Player 15 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 15.0.0.246 - Adobe Systems Incorporated)
AMD Accelerated Video Transcoding (Version: 13.15.100.30830 - Advanced Micro Devices, Inc.) Hidden
AMD Catalyst Control Center (x32 Version: 2013.0830.1944.33589 - Advanced Micro Devices, Inc.) Hidden
AMD Catalyst Install Manager (HKLM\...\{00DEA78C-D2CA-635C-D0FD-96B9F895116A}) (Version: 8.0.915.0 - Advanced Micro Devices, Inc.)
AMD Drag and Drop Transcoding (Version: 2.00.0000 - Advanced Micro Devices, Inc.) Hidden
AMD Fuel (Version: 2013.0830.1944.33589 - Advanced Micro Devices, Inc.) Hidden
AMD Media Foundation Decoders (Version: 1.0.80830.1925 - Advanced Micro Devices, Inc.) Hidden
AMD Problem Report Wizard (Version: 8.0.915.0 - Advanced Micro Devices, Inc.) Hidden
AMD Quick Stream (HKLM\...\{E9EED4AE-682B-4501-9574-D09A21717599}_is1) (Version: 3.4.4.2 - AppEx Networks)
AMD Steady Video Plug-In  (Version: 2.06.0000 - AMD) Hidden
Bejeweled 2 Deluxe (HKLM-x32\...\Bejeweled 2 Deluxe) (Version:  - PopCap Games)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Catalyst Control Center - Branding (x32 Version: 1.00.0000 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Graphics Previews Common (x32 Version: 2013.0830.1944.33589 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center InstallProxy (x32 Version: 2013.0830.1944.33589 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Localization All (x32 Version: 2013.0830.1944.33589 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Standard (x32 Version: 2013.0830.1943.33589 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Traditional (x32 Version: 2013.0830.1943.33589 - Advanced Micro Devices, Inc.) Hidden
CCC Help Czech (x32 Version: 2013.0830.1943.33589 - Advanced Micro Devices, Inc.) Hidden
CCC Help Danish (x32 Version: 2013.0830.1943.33589 - Advanced Micro Devices, Inc.) Hidden
CCC Help Dutch (x32 Version: 2013.0830.1943.33589 - Advanced Micro Devices, Inc.) Hidden
CCC Help English (x32 Version: 2013.0830.1943.33589 - Advanced Micro Devices, Inc.) Hidden
CCC Help Finnish (x32 Version: 2013.0830.1943.33589 - Advanced Micro Devices, Inc.) Hidden
CCC Help French (x32 Version: 2013.0830.1943.33589 - Advanced Micro Devices, Inc.) Hidden
CCC Help German (x32 Version: 2013.0830.1943.33589 - Advanced Micro Devices, Inc.) Hidden
CCC Help Greek (x32 Version: 2013.0830.1943.33589 - Advanced Micro Devices, Inc.) Hidden
CCC Help Hungarian (x32 Version: 2013.0830.1943.33589 - Advanced Micro Devices, Inc.) Hidden
CCC Help Italian (x32 Version: 2013.0830.1943.33589 - Advanced Micro Devices, Inc.) Hidden
CCC Help Japanese (x32 Version: 2013.0830.1943.33589 - Advanced Micro Devices, Inc.) Hidden
CCC Help Korean (x32 Version: 2013.0830.1943.33589 - Advanced Micro Devices, Inc.) Hidden
CCC Help Norwegian (x32 Version: 2013.0830.1943.33589 - Advanced Micro Devices, Inc.) Hidden
CCC Help Polish (x32 Version: 2013.0830.1943.33589 - Advanced Micro Devices, Inc.) Hidden
CCC Help Portuguese (x32 Version: 2013.0830.1943.33589 - Advanced Micro Devices, Inc.) Hidden
CCC Help Russian (x32 Version: 2013.0830.1943.33589 - Advanced Micro Devices, Inc.) Hidden
CCC Help Spanish (x32 Version: 2013.0830.1943.33589 - Advanced Micro Devices, Inc.) Hidden
CCC Help Swedish (x32 Version: 2013.0830.1943.33589 - Advanced Micro Devices, Inc.) Hidden
CCC Help Thai (x32 Version: 2013.0830.1943.33589 - Advanced Micro Devices, Inc.) Hidden
CCC Help Turkish (x32 Version: 2013.0830.1943.33589 - Advanced Micro Devices, Inc.) Hidden
ccc-utility64 (Version: 2013.0830.1944.33589 - Advanced Micro Devices, Inc.) Hidden
Coupon Printer for Windows (HKLM-x32\...\Coupon Printer for Windows5.0.0.0) (Version: 5.0.0.0 - Coupons.com Incorporated)
CyberLink Power2Go 8 (HKLM-x32\...\InstallShield_{2A87D48D-3FDF-41fd-97CD-A1E370EFFFE2}) (Version: 8.0.3.3207 - CyberLink Corp.)
CyberLink Power2Go 8 (x32 Version: 8.0.3.3207 - CyberLink Corp.) Hidden
CyberLink PowerDVD 12 (HKLM-x32\...\InstallShield_{B46BEA36-0B71-4A4E-AE41-87241643FA0A}) (Version: 12.0.2.3212 - CyberLink Corp.)
CyberLink PowerDVD 12 (x32 Version: 12.0.2.3212 - CyberLink Corp.) Hidden
DirectX for Managed Code Update (Summer 2004) (x32 Version: 9.02.2904 - Microsoft) Hidden
Free Download Manager 3.9.4 (HKLM-x32\...\Free Download Manager_is1) (Version:  - FreeDownloadManager.ORG)
Google Toolbar for Internet Explorer (x32 Version: 1.0.0 - Google Inc.) Hidden
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
Hewlett-Packard ACLM.NET v1.2.2.3 (x32 Version: 1.00.0000 - Hewlett-Packard Company) Hidden
HP Client Security Manager (HKLM\...\HPProtectTools) (Version: 8.3.2.1744 - Hewlett-Packard Company)
HP Client Security Manager (Version: 8.3.2.1744 - Hewlett-Packard Company) Hidden
HP Customer Experience Enhancements (x32 Version: 6.0.1.8 - Hewlett-Packard) Hidden
HP Deskjet 1000 J110 series Basic Device Software (HKLM\...\{883B114D-BD3E-498F-9DAD-5E4A8E1C43BA}) (Version: 22.50.231.0 - Hewlett-Packard Co.)
HP Deskjet 1000 J110 series Help (HKLM-x32\...\{DDDFCC77-7F9C-45E9-B38E-721BA599BA0C}) (Version: 140.0.65.65 - Hewlett Packard)
HP Deskjet 1000 J110 series Product Improvement Study (HKLM\...\{1A570BFA-D775-47EE-8071-06E9559C14F5}) (Version: 22.50.231.0 - Hewlett-Packard Co.)
HP Device Access Manager (HKLM\...\{DBE16A07-DDFF-4453-807A-212EF93916E0}) (Version: 8.3.2.0 - Hewlett-Packard Company)
HP Documentation (HKLM-x32\...\{85D645CF-0F3B-477A-A9C9-194917F1A75B}) (Version: 1.1.0.0 - Hewlett-Packard)
HP Drive Encryption (HKLM\...\HPDriveEncryption) (Version: 8.6.5.142 - Hewlett-Packard Company)
HP Drive Encryption (Version: 8.6.5.142 - Hewlett-Packard Company) Hidden
HP File Sanitizer (HKLM-x32\...\{547607B0-3294-4ECA-8F5E-921404676CBB}) (Version: 8.4.13.1 - Hewlett-Packard Company)
HP Photo Creations (HKLM-x32\...\HP Photo Creations) (Version: 1.0.0.3781 - HP Photo Creations Powered by RocketLife)
HP Postscript Converter (Version: 4.5.12202 - Hewlett-Packard) Hidden
HP Setup (HKLM-x32\...\{438363A8-F486-4C37-834C-4955773CB3D3}) (Version: 9.1.15453.4066 - Hewlett-Packard Company)
HP SoftPaq Download Manager (HKLM-x32\...\{49524B48-4FE9-4A62-A9FD-1F2258DF5489}) (Version: 3.4.12.0 - Hewlett-Packard Company)
HP Software Setup (HKLM-x32\...\{7561C06A-7797-4462-A7C3-86F45AE901CF}) (Version: 8.7.4 - Hewlett-Packard Company)
HP Support Assistant (HKLM-x32\...\{3AF15EEA-8EDF-4393-BB6C-CF8A9986486A}) (Version: 7.3.35.20 - Hewlett-Packard Company)
HP Support Information (HKLM-x32\...\{B2B7B1C8-7C8B-476C-BE2C-049731C55992}) (Version: 13.00.0000 - Hewlett-Packard)
HP Theft Recovery (HKLM-x32\...\InstallShield_{BAC712C6-4061-4C9F-AB58-A5C53E76704A}) (Version: 8.3.0.5 - Hewlett-Packard Company)
HP Theft Recovery (x32 Version: 8.3.0.5 - Hewlett-Packard Company) Hidden
HP Trust Circles (HKLM-x32\...\HP Trust Circles) (Version: 8.3.6.16976 - Hewlett-Packard Company)
HP Trust Circles (Version: 8.3.6.16976 - CryptoMill Technologies Ltd.) Hidden
HP Update (HKLM-x32\...\{B0069CFA-5BB9-4C03-B1C6-89CE290E5AFE}) (Version: 5.002.006.003 - Hewlett-Packard)
HydraVision (x32 Version: 4.2.252.0 - Advanced Micro Devices, Inc.) Hidden
Intel® PRO/Wireless Driver (Version: 16.01.3000.0512 - Intel Corporation) Hidden
Intel® PROSet/Wireless Software (HKLM-x32\...\{828af006-cb5e-4d60-957a-523098a1b0f8}) (Version: 16.1.3 - Intel Corporation)
Intel® PROSet/Wireless WiFi Software (Version: 16.01.3000.0254 - Intel Corporation) Hidden
LSI USB 2.0 Soft Modem (HKLM\...\LSI Soft Modem) (Version: 2.2.98 - LSI Corporation)
Malwarebytes Anti-Malware version 2.0.4.1028 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.4.1028 - Malwarebytes Corporation)
Microsoft .NET Framework 4.5 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50709 - Microsoft Corporation)
Microsoft .NET Framework 4.5 (Version: 4.5.50709 - Microsoft Corporation) Hidden
Microsoft Office (HKLM-x32\...\{90150000-0138-0409-0000-0000000FF1CE}) (Version: 15.0.4454.1510 - Microsoft Corporation)
Microsoft Security Client (Version: 4.6.0305.0 - Microsoft Corporation) Hidden
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.6.305.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727 (HKLM-x32\...\{15134cb0-b767-4960-a911-f2d16ae54797}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.51106 (HKLM-x32\...\{6e8f74e0-43bd-4dce-8477-6ff6828acc07}) (Version: 11.0.51106.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 (HKLM-x32\...\{22154f09-719a-4619-bb71-5b3356999fbf}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.51106 (HKLM-x32\...\{8e70e4e1-06d7-470b-9f74-a51bef21088e}) (Version: 11.0.51106.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727 (Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.51106 (Version: 11.0.51106 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727 (Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.51106 (Version: 11.0.51106 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727 (x32 Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.51106 (x32 Version: 11.0.51106 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727 (x32 Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.51106 (x32 Version: 11.0.51106 - Microsoft Corporation) Hidden
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (Version: 10.0.50908 - Microsoft Corporation) Hidden
opensource (x32 Version: 1.0.14960.3876 - Your Company Name) Hidden
PDF Complete Corporate Edition (HKLM-x32\...\PDF Complete) (Version: 4.1.50 - PDF Complete, Inc)
Peggle Deluxe (HKLM-x32\...\Peggle Deluxe) (Version:  - PopCap Games)
PeoplePC Accelerated (HKLM-x32\...\{B6B3DBA6-346F-4D06-B4C8-327F48AA701D}) (Version: 6.1 - PeoplePC)
PeoplePC Online (HKLM-x32\...\PeoplePC Online) (Version: 8.5.0.0 - PeoplePC, Inc)
PeoplePC PeoplePal Toolbar (HKLM-x32\...\{B8C2A83F-20B0-49D9-BA2B-6495DD8639ED}) (Version:  - PeoplePC, Inc.)
PX Profile Update (x32 Version: 1.00.1. - AMD) Hidden
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.74.815.2013 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7004 - Realtek Semiconductor Corp.)
Skype™ 6.11 (HKLM-x32\...\{4E76FF7E-AEBA-4C87-B788-CD47E5425B9D}) (Version: 6.11.102 - Skype Technologies S.A.)
Update for Microsoft .NET Framework 4.5 (KB2750147) (HKLM-x32\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132}.KB2750147) (Version: 1 - Microsoft Corporation)
Windows 7 Upgrade Advisor (HKLM-x32\...\{AB05F2C8-F608-403b-95E1-FD8ADFACD31E}) (Version: 2.0.5000.0 - Microsoft Corporation)
WOLFCODERS ScreenSnag (HKLM-x32\...\{481875AB-8D00-46D0-92E2-27BB13B20975}_is1) (Version:  - WOLFCODERS)
========================= Restore Points ==================================

26-11-2014 21:16:33 HPSF Applying updates
28-11-2014 13:58:01 Windows Update
01-12-2014 15:01:19 Windows Modules Installer
01-12-2014 23:47:07 Windows Update
02-12-2014 18:56:13 Windows Update
04-12-2014 02:49:54 HPSF Applying updates
05-12-2014 23:56:41 Windows Update
06-12-2014 04:09:49 Windows Update
07-12-2014 21:38:46 Windows Update
10-12-2014 20:08:36 HPSF Applying updates
10-12-2014 22:35:24 Installed Windows 7 Upgrade Advisor
10-12-2014 23:12:45 Windows Update
11-12-2014 11:00:19 Windows Update
12-12-2014 11:00:24 Windows Update
15-12-2014 14:12:55 Windows Update
17-12-2014 01:12:36 Windows Update
18-12-2014 11:32:19 HPSF Applying updates
19-12-2014 08:00:19 Windows Update
20-12-2014 19:15:11 Windows Update

**** End of log ****



#6 Guest_LighthouseParty_*

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Posted 23 December 2014 - 10:41 AM

Hello there,

 

It's possible that this is being caused by a corrupt or missing file on your system. Furthermore, I extremely recommend you follow the instructions on both articles below.

 

Use the System File Checker tool to repair missing or corrupted system files

http://support.microsoft.com/KB/929833

 

Check your hard disk for errors in Windows 7

http://support.microsoft.com/kb/2641432/en-gb

 

As-well as this, a third-party program you have installed could be causing this to happen - to determine if this is the issue, I recommend you perform a clean boot, which only starts Windows with only a minimal set of drivers and services and see if the problem still occurs.

 

How to perform a clean boot in Windows

http://support.microsoft.com/KB/929135

 

It's possible malware may be causing this, so I would also like you to run a scan with Malwarebytes Anti-Malware and AdwCleaner and let me know if it detects anything.

 

Thanks,

Lighthouse Party



#7 bonezz

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Posted 23 December 2014 - 01:07 PM

Hi, AdwCleaner wont down load,gets about 50%,then starts back at 1%;and Malwarebytes Anti-Malware didn't find anything, pluss the other, above mentioned all was well;Thanks The first test as I was watching,at one point said found 60 needed repairs, I assume it fixed them??


Edited by bonezz, 23 December 2014 - 01:15 PM.


#8 Guest_LighthouseParty_*

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Posted 23 December 2014 - 01:17 PM

Try downloaded AdwCleaner from here and see if you can run it: http://www.bleepingcomputer.com/download/adwcleaner/

 

Was the performance any different in a clean boot?



#9 bonezz

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Posted 23 December 2014 - 01:34 PM

Hi LighthouseParty, Still Wont down load,Thick I got a bug ?? was a tiny bit better after boot, But it has done this next mentioned since put in operation; I click on "Anything" both tab and mouse shows it's working, then just stops, and nothing happens ??, After repeated attemps, it will work....Thanks


Edited by bonezz, 23 December 2014 - 01:40 PM.


#10 bonezz

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Posted 23 December 2014 - 01:46 PM

Hi again, Kept trying to down  load,  from Y'all it says " cannot download" and from their site it says "this is Not normally down loaded will cause harm to your computer" and quits ??



#11 Guest_LighthouseParty_*

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Posted 23 December 2014 - 01:54 PM

When that message appears, click "actions" > "more options" > "run anyway".



#12 Aura

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Posted 23 December 2014 - 02:06 PM

Sorry Lighthouse, allow me to jump in for a single post :)

bonezz, can you please uninstall the following applications?
  • Coupon Printer for Windows;
  • PeoplePC PeoplePal Toolbar;
The first one is a popular malicious application, while the other is what we could call a PUP or Junkware. If you have questions about uninstalling these applications, I'm sure that Lighthouse can answer them for you!

Edited by Aura., 23 December 2014 - 02:39 PM.

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Security Administrator | Sysnative Windows Update Senior Analyst | Malware Hunter | @SecurityAura
My timezone UTC-05:00 (East. Coast). If I didn't reply to you within 48 hours, please send me a PM.


#13 Guest_LighthouseParty_*

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Posted 23 December 2014 - 02:36 PM

Mod Edit:  Moved to Am I infected forum - Hamluis.

 

Thanks Aura for pointing them out :)


Edited by hamluis, 23 December 2014 - 02:58 PM.


#14 bonezz

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Posted 23 December 2014 - 02:57 PM

Thanks Aura, and LighthouseParty , I removed these 2 items...still slow and close to "non responsive" Thanks for Y'alls help, I'm sure you would rather do any thing else...Tim

Attached Files



#15 Guest_LighthouseParty_*

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Posted 23 December 2014 - 03:05 PM

Hello there     
 

:step1: Please download Security Check to your desktop

  • Double click SecurityCheck and follow the on-screen instructions.
  • A log should open, called checkup.txt.
  • Please post the contents of it in your next reply.

:step2: Please download Malwarebytes Anti-Rootkit to your desktop

  • Double click it and click ok (Make sure to extract it to your desktop)
  • When it opens, click next and then update.
  • After it's updated, click next and then scan.
  • If malware is detected, select clean, then restart your computer.
  • Open 'MBAR' on your desktop and paste the contens in your reply of the following logs:
  • mbar-log-xx.xx.xx.txt and system-log.txt.

Thanks and good luck!






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