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Firefox has strange symbol with asian writing


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#1 kenton02

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Posted 23 December 2014 - 01:32 AM

I have this symbol in the top right of Firefox and when I hover, Asian writing appears:

FireFox.png

 

I have not clicked on it for fear of world destruction or something.

 

Any Ideas?

 

Kenton

 

 



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#2 Orange Blossom

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Posted 23 December 2014 - 01:38 AM

Does this concern the same computer as this topic: http://www.bleepingcomputer.com/forums/t/559929/computer-is-soooooooo-sloooooowwwwww-booting-up-ht-log-included/ ?

 

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#3 kenton02

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Posted 23 December 2014 - 04:39 PM

Yes it does ....

 

Ahh I see, it's the Trend Micro DirectPass

I removed it using the instructions on the this page.

http://www.shouldiremoveit.com/Trend-Micro-DirectPass-29723-program.aspx

 

Thanks

Kenton


Edited by kenton02, 23 December 2014 - 05:37 PM.


#4 Orange Blossom

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Posted 24 December 2014 - 04:38 PM

Hello kenton02,

 

This is something you should have informed your helper about.  Please let him know about this issue and what you have done about it.  Please note that you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

 

To avoid potential confusion, I am closing this topic.

 

Orange Blossom :cherry:


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