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NSA Pop up


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2 replies to this topic

#1 JERBRA4651

JERBRA4651

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Posted 22 December 2014 - 01:28 PM

I recently was browsing the internet and got the NSA scam pop up. It did not lock my computer.

I ran Malwarebytes twice 1 in safe mode and windows. Both times came up with no issues. The definitions were updated. Am I okay or not?

 

 

P.S.

any good pop blockers/ad blockers that are good?


Edited by JERBRA4651, 22 December 2014 - 01:31 PM.


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#2 Stannaz

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Posted 22 December 2014 - 03:56 PM

If this all occured in the browser, there's an extremely high chance that you are perfectly clean, they are simply trying to scare you. If this occured outside of the browser, then it's a completely different case.



#3 Guest_LighthouseParty_*

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Posted 22 December 2014 - 04:36 PM

Hello there     :welcome:
 
Welcome to Bleeping Computer, I'm LighthouseParty. Let's run a couple of scans to see what could be causing this.
 
:step1: Please download MiniToolBox to your desktop

  • Double click MiniToolBox.
  • Select the following and then press go.
  • Post the log in your next reply.

Flush DNS
Reset IE Proxy Settings
Reset FF Proxy Settings
List Installed Programs
List Restore Points
 
:step2: Please download Malwarebytes Anti-Malware to your desktop

  • Double click mbam-setup-x.x.x.xxxx and follow the on-screen instructions.
  • On the dashboard, click update now.
  • After that, click scan now - the scan will now begin.
  • When the scan's completed, select apply actions - make sure the action is quarantine.
  • Restart your computer.

How to get the log.

  • On the dashboard, select the history tab and click application logs.
  • Select the log which has the time and date of when you did the scan.
  • Click copy to clipboard and paste it into your reply.

:step3: Please download Security Check to your desktop

  • Double click SecurityCheck and follow the on-screen instructions.
  • A log should open, called checkup.txt.
  • Please post the contents of it in your next reply.

:step4: Non-malware removal steps
 
Run System File Checker - http://support.microsoft.com/KB/929833
Run Disk Check - http://support.microsoft.com/kb/2641432
Run Disk Cleanup - http://windows.microsoft.com/en-gb/windows/delete-files-using-disk-cleanup

Thanks and good luck!






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