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Infected With Malware/PUP/Unknown Others


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9 replies to this topic

#1 lschanta

lschanta

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Posted 22 December 2014 - 01:16 PM

Recently my computer has been infected by a number of security threats it's more annoying than anything. It took me ten minutes just to try to post this thread. My brother has used this forum before and it helped him so I'm hoping someone can help me. Below I posted a hijack this log if anything else is needed please let me know and thank you for your help.

 

Logfile of Trend Micro HijackThis v2.0.5
Scan saved at 1:07:44 PM, on 12/22/2014
Platform: Unknown Windows (WinNT 6.02.1008)
MSIE: Internet Explorer v11.0 (11.00.9600.17416)
 
 
Boot mode: Normal
 
Running processes:
C:\Program Files (x86)\CyberLink\YouCam\YouCamService.exe
C:\Program Files (x86)\CyberLink\Power2Go8\CLMLSvc_P2G8.exe
C:\Program Files (x86)\Hewlett-Packard\HP System Event\HPMSGSVC.exe
C:\Program Files (x86)\AVG\AVG2015\avgui.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Windows\SysWOW64\ctfmon.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Users\Laura Schanta\Downloads\HijackThis.exe
 
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPNOT14/1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = www.google.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPNOT14/1
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/HPNOT14/1
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = 
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = 
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = 
F2 - REG:system.ini: UserInit=userinit.exe,
O2 - BHO: Lync Click to Call BHO - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files (x86)\Microsoft Office\Office15\OCHelper.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~1\Office15\URLREDIR.DLL
O2 - BHO: Microsoft SkyDrive Pro Browser Helper - {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} - C:\PROGRA~2\MICROS~1\Office15\GROOVEEX.DLL
O2 - BHO: HP Network Check Helper - {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll
O4 - HKLM\..\Run: [HPMessageService] C:\Program Files (x86)\Hewlett-Packard\HP System Event\HPMSGSVC.exe
O4 - HKLM\..\Run: [AVG_UI] "C:\Program Files (x86)\AVG\AVG2015\avgui.exe" /TRAYONLY
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
O4 - Startup: IMVU.lnk = C:\Users\Laura Schanta\AppData\Roaming\IMVUClient\IMVUQualityAgent.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\Office15\EXCEL.EXE/3000
O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~1\MICROS~1\Office15\ONBttnIE.dll/105
O9 - Extra button: @C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll,-103 - {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll,-102 - {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office15\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office15\ONBttnIE.dll
O9 - Extra button: Lync Click to Call - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files (x86)\Microsoft Office\Office15\OCHelper.dll
O9 - Extra 'Tools' menuitem: Lync Click to Call - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files (x86)\Microsoft Office\Office15\OCHelper.dll
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office15\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office15\ONBttnIELinkedNotes.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O18 - Protocol: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files (x86)\Microsoft Office\Office15\MSOSB.DLL
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O18 - Filter hijack: text/xml - {807583E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE15\MSOXMLMF.DLL
O23 - Service: Andrea RT Filters Service (AERTFilters) - Andrea Electronics Corporation - C:\Program Files\Realtek\Audio\HDA\AERTSr64.EXE
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: AVG Firewall (avgfws) - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG2015\avgfws.exe
O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG2015\avgidsagent.exe
O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG2015\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service:  HP SimplePass Cachedrv Service (Cachedrv server) - Unknown owner - C:\Program Files\Hewlett-Packard\SimplePass\cachesrvr.exe
O23 - Service: Intel® Content Protection HECI Service (cphs) - Intel Corporation - C:\Windows\SysWow64\IntelCpHeciSvc.exe
O23 - Service: CyberLink PowerDVD 12 Media Server Monitor Service - CyberLink - C:\Program Files (x86)\CyberLink\PowerDVD12\Kernel\DMS\CLMSMonitorServicePDVD12.exe
O23 - Service: CyberLink PowerDVD 12 Media Server Service - CyberLink - C:\Program Files (x86)\CyberLink\PowerDVD12\Kernel\DMS\CLMSServerPDVD12.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: GamesAppIntegrationService - WildTangent - C:\Program Files (x86)\WildTangent Games\App\GamesAppIntegrationService.exe
O23 - Service: GamesAppService - WildTangent, Inc. - C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: HP Support Assistant Service - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
O23 - Service: HP Software Framework Service (hpqwmiex) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: HPWMISVC - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\HP System Event\HPWMISVC.exe
O23 - Service: Intel® Integrated Clock Controller Service - Intel® ICCS (ICCS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Integrated Clock Controller Service\ICCProxy.exe
O23 - Service: @%SystemRoot%\system32\ieetwcollectorres.dll,-1000 (IEEtwCollectorService) - Unknown owner - C:\Windows\system32\IEEtwCollector.exe (file missing)
O23 - Service: Intel® Capability Licensing Service Interface - Intel® Corporation - C:\Program Files\Intel\TXE Components\TCS\HeciServer.exe
O23 - Service: Intel® Capability Licensing Service TCP IP Interface - Intel® Corporation - C:\Program Files\Intel\TXE Components\TCS\SocketHeciServer.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service:  HP SimplePass Service (omniserv) - Softex Inc. - C:\Program Files\Hewlett-Packard\SimplePass\OmniServ.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: Realtek Audio Service (RtkAudioService) - Realtek Semiconductor - C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-320 (WdNisSvc) - Unknown owner - C:\Program Files (x86)\Windows Defender\NisSrv.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-310 (WinDefend) - Unknown owner - C:\Program Files (x86)\Windows Defender\MsMpEng.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
 
--
End of file - 10987 bytes
 


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#2 Machiavelli

Machiavelli

    Agent 007


  • Malware Response Instructor
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Posted 24 December 2014 - 01:38 PM

Hello and Welcome on board ,

my Name is Machiavelli and I will assist you with your problem.
If you booted into safe mode on your computer then print my instructions!
I'm in the 'Malware Staff Team' and will provide you with advice:

To remove Malware on a computer can be very complicated. Malware (malicious software) is able to hide and so I may not be able to find it so easily. In order to remove Malware from you Computer, you need to follow my instructions carefully. Don't be worried if you don't know what to do. just ask me! Please stay in contact with me until the problem is fixed.

Below are a few tips:
  • Removing Malware is usually very difficult.
    We need to search and analyse a lot of files. As this is done in our free time, please be patient especially if I don't answer every day!
  • Please follow these instructions
    If you don't follow the instructions your computer may crash. If you fix your PC by yourself, this can be very risky!
  • Please stay in contact with me until your problem is resolved
    As Malware may not be totally removed in one session or in one day, please stay in contact with me until the problem is resolved.
  • Please don't run any other tools without consulting with me as this can complicate finding and removing all Malware
    Don't run any tools while I'm fixing your PC. That is counter productive and again, will only complicate finding and removing all Malware!
  • Read my post completely
    If you don't do so, you may make mistakes that could result in your System crashing by your own actions!
 

Please download FRST (by Farbar) from the link below and save it to your Desktop.

Download Mirror #1

If you are unsure whether you have 32-Bit or 64-Bit Windows, see here
  • Disable all anti-virus and anti-malware software to prevent them inhibiting FRST in any way. If you are unsure how to do this, see THIS.
  • Double-click FRST.exe/FRST64.exe (depending on which version you downloaded) to run it. (if you have Windows Vista / Windows 7 / Windows 8: Please do a Right click on the FRST icon and select Run as Administrator)
  • When the disclaimer appears, click Yes.
  • Click Scan to start FRST.
  • When FRST finishes scanning, two logs, FRST.txt and Addition.txt will open.
  • Copy (Ctrl+C) and Paste (Ctrl+V) the contents of both of these logs into your next post please.

~Machiavelli

If I don't reply within 24 hours please PM me!

  • Every topic with no replies within 5 days will be closed.
  • If you like my help here please give me feedback.

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#3 lschanta

lschanta
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Posted 25 December 2014 - 11:45 AM

Here are the two logs FRST is first then Addition is after that

 

Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 25-12-2014
Ran by Laura Schanta (administrator) on LAURA on 25-12-2014 11:31:48
Running from C:\Users\Laura Schanta\Desktop
Loaded Profile: Laura Schanta (Available profiles: Laura Schanta)
Platform: Windows 8.1 (X64) OS Language: English (United States)
Internet Explorer Version 11
Boot Mode: Normal
 
==================== Processes (Whitelisted) =================
 
(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)
 
() C:\Program Files\Hewlett-Packard\SimplePass\cachesrvr.exe
(Softex Inc.) C:\Program Files\Hewlett-Packard\SimplePass\OmniServ.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
(Microsoft Corporation) C:\Windows\System32\wlanext.exe
(Andrea Electronics Corporation) C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe
(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2015\avgwdsvc.exe
(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe
(Hewlett-Packard Development Company, L.P.) C:\Program Files (x86)\Hewlett-Packard\HP System Event\HPWMISVC.exe
(Microsoft Corporation) C:\Windows\System32\dasHost.exe
(Intel® Corporation) C:\Program Files\Intel\TXE Components\TCS\HeciServer.exe
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
(Microsoft Corporation) C:\Windows\System32\SkyDrive.exe
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
() C:\Program Files\Hewlett-Packard\SimplePass\opvapp.exe
(Intel Corporation) C:\Windows\System32\igfxsrvc.exe
(Intel Corporation) C:\Windows\System32\hkcmd.exe
(Intel Corporation) C:\Windows\System32\igfxpers.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe
(Hewlett-Packard) C:\Program Files\Hewlett-Packard\SimplePass\HPSmplPass.exe
(Hewlett-Packard) C:\Program Files\Hewlett-Packard\SimplePass\OPBHOBroker.exe
(Hewlett-Packard) C:\Program Files\Hewlett-Packard\SimplePass\OPBHOBrokerDsktop.exe
(CyberLink Corp.) C:\Program Files (x86)\CyberLink\YouCam\YouCamService.exe
(CyberLink) C:\Program Files (x86)\CyberLink\Power2Go8\CLMLSvc_P2G8.exe
(Hewlett-Packard Development Company, L.P.) C:\Program Files (x86)\Hewlett-Packard\HP System Event\HPMSGSVC.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2015\avgui.exe
(Apple Inc.) C:\Program Files (x86)\iTunes\iTunesHelper.exe
(Apple Inc.) C:\Program Files\iPod\bin\iPodService.exe
(CyberLink) C:\Program Files (x86)\CyberLink\PowerDVD12\Kernel\DMS\CLMSMonitorServicePDVD12.exe
(WildTangent) C:\Program Files (x86)\WildTangent Games\App\GamesAppIntegrationService.exe
(Hewlett-Packard Company) C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe
(Microsoft Corporation) C:\Windows\System32\SettingSyncHost.exe
(Netflix, Inc.) C:\Program Files\WindowsApps\4DF9E0F8.Netflix_2.9.0.29_x64__mcm4njqhnhss8\Netflix.exe
(Microsoft Corporation) C:\Windows\Microsoft.NET\Framework64\v3.0\WPF\PresentationFontCache.exe
(CyberLink) C:\Program Files (x86)\CyberLink\PowerDVD12\Kernel\DMS\CLMSServerPDVD12.exe
(Hewlett-Packard Company) C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe
(Microsoft Corporation) C:\Windows\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.3.9600.17246_none_fa4ae8e99b1f603c\TiWorker.exe
 
 
==================== Registry (Whitelisted) ==================
 
(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)
 
HKLM\...\Run: [RTHDVCPL] => C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe [7510896 2014-01-13] (Realtek Semiconductor)
HKLM\...\Run: [SimplePass] => C:\Program Files\Hewlett-Packard\SimplePass\HPSmplPass.exe [2758200 2013-10-14] (Hewlett-Packard)
HKLM\...\Run: [OPBHOBroker] => C:\Program Files\Hewlett-Packard\SimplePass\OPBHOBroker.exe [155704 2013-10-14] (Hewlett-Packard)
HKLM\...\Run: [OPBHOBrokerDesktop] => C:\Program Files\Hewlett-Packard\SimplePass\OPBHOBrokerDsktop.exe [155704 2013-10-14] (Hewlett-Packard)
HKLM\...\Run: [SynTPEnh] => C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [2803440 2013-12-13] (Synaptics Incorporated)
HKLM-x32\...\Run: [HPMessageService] => C:\Program Files (x86)\Hewlett-Packard\HP System Event\HPMSGSVC.exe [1045304 2013-10-08] (Hewlett-Packard Development Company, L.P.)
HKLM-x32\...\Run: [AVG_UI] => C:\Program Files (x86)\AVG\AVG2015\avgui.exe [3653136 2014-11-09] (AVG Technologies CZ, s.r.o.)
HKLM-x32\...\Run: [iTunesHelper] => C:\Program Files (x86)\iTunes\iTunesHelper.exe [157480 2014-10-15] (Apple Inc.)
HKLM\...\RunOnce: [NCPluginUpdater] => c:\program files (x86)\hewlett-packard\hp health check\activecheck\product_line\NCPluginUpdater.exe [21720 2014-12-16] (Hewlett-Packard)
Winlogon\Notify\igfxcui: C:\Windows\system32\igfxdev.dll (Intel Corporation)
Startup: C:\Users\Laura Schanta\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\IMVU.lnk
ShortcutTarget: IMVU.lnk -> C:\Users\Laura Schanta\AppData\Roaming\IMVUClient\IMVUQualityAgent.exe (No File)
CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION
 
==================== Internet (Whitelisted) ====================
 
(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)
 
HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/HPNOT14/1
HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/HPNOT14/1
HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPNOT14/1
HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPNOT14/1
HKU\S-1-5-21-2056154090-3960435479-1824234763-1001\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPNOT14/1
StartMenuInternet: IEXPLORE.EXE - iexplore.exe
SearchScopes: HKLM -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
SearchScopes: HKLM -> {D944BB61-2E34-4DBF-A683-47E505C587DC} URL = http://rover.ebay.com/rover/1/711-154371-11896-2/4 ?mpre=http%3A%2F%2Fwww.ebay.com%2Fsch%2F%3F_nkw%3D{searchTerms}&keyword={searchTerms}
SearchScopes: HKLM-x32 -> {D944BB61-2E34-4DBF-A683-47E505C587DC} URL = http://rover.ebay.com/rover/1/711-154371-11896-2/4 ?mpre=http%3A%2F%2Fwww.ebay.com%2Fsch%2F%3F_nkw%3D{searchTerms}&keyword={searchTerms}
SearchScopes: HKU\S-1-5-21-2056154090-3960435479-1824234763-1001 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
SearchScopes: HKU\S-1-5-21-2056154090-3960435479-1824234763-1001 -> {1A7ABC6B-3055-4D56-AA0F-B662E15D4478} URL = http://www.amazon.com/s/ref=azs_osd_iea?ie=UTF-8&tag=hp-us2-vsb-20&link%5Fcode=qs&index=aps&field-keywords={searchTerms}
SearchScopes: HKU\S-1-5-21-2056154090-3960435479-1824234763-1001 -> {D944BB61-2E34-4DBF-A683-47E505C587DC} URL = http://rover.ebay.com/rover/1/711-154371-11896-2/4 ?mpre=http%3A%2F%2Fwww.ebay.com%2Fsch%2F%3F_nkw%3D{searchTerms}&keyword={searchTerms}
BHO: Lync Browser Helper -> {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} -> C:\Program Files\Microsoft Office\Office15\OCHelper.dll (Microsoft Corporation)
BHO: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files\Microsoft Office\Office15\URLREDIR.DLL (Microsoft Corporation)
BHO: Microsoft SkyDrive Pro Browser Helper -> {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} -> C:\Program Files\Microsoft Office\Office15\GROOVEEX.DLL (Microsoft Corporation)
BHO: HP Network Check Helper -> {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} -> C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPluginx64.dll (Hewlett-Packard)
BHO-x32: Lync Browser Helper -> {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} -> C:\Program Files (x86)\Microsoft Office\Office15\OCHelper.dll (Microsoft Corporation)
BHO-x32: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files (x86)\Microsoft Office\Office15\URLREDIR.DLL (Microsoft Corporation)
BHO-x32: Microsoft SkyDrive Pro Browser Helper -> {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} -> C:\Program Files (x86)\Microsoft Office\Office15\GROOVEEX.DLL (Microsoft Corporation)
BHO-x32: HP Network Check Helper -> {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} -> C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll (Hewlett-Packard)
Handler: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files\Microsoft Office\Office15\MSOSB.DLL (Microsoft Corporation)
Tcpip\Parameters: [DhcpNameServer] 192.168.2.1 75.75.76.76 75.75.75.75
 
FireFox:
========
FF Plugin: @microsoft.com/SharePoint,version=14.0 -> C:\PROGRA~1\MICROS~1\Office15\NPSPWRAP.DLL (Microsoft Corporation)
FF Plugin-x32: @adobe.com/ShockwavePlayer -> C:\windows\SysWOW64\Adobe\Director\np32dsw_1204144.dll (Adobe Systems, Inc.)
FF Plugin-x32: @Apple.com/iTunes,version=1.0 -> C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()
FF Plugin-x32: @microsoft.com/Lync,version=15.0 -> C:\Program Files (x86)\Mozilla Firefox\plugins\npmeetingjoinpluginoc.dll (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 -> C:\PROGRA~2\MICROS~1\Office15\NPSPWRAP.DLL (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=16.4.3508.0205 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.25.11\npGoogleUpdate3.dll (Google Inc.)
FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.25.11\npGoogleUpdate3.dll (Google Inc.)
FF Plugin-x32: @WildTangent.com/GamesAppPresenceDetector,Version=1.0 -> C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\1\NP_wtapp.dll ()
FF Plugin ProgramFiles/Appdata: C:\Program Files (x86)\mozilla firefox\plugins\npMeetingJoinPluginOC.dll (Microsoft Corporation)
 
Chrome: 
=======
CHR dev: Chrome dev build detected! <======= ATTENTION
CHR Profile: C:\Users\Laura Schanta\AppData\Local\Google\Chrome\User Data\Default
CHR Extension: (Google Slides) - C:\Users\Laura Schanta\AppData\Local\Google\Chrome\User Data\Default\Extensions\aapocclcgogkmnckokdopfmhonfmgoek [2014-12-01]
CHR Extension: (Google Docs) - C:\Users\Laura Schanta\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake [2014-12-01]
CHR Extension: (Google Drive) - C:\Users\Laura Schanta\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf [2014-12-01]
CHR Extension: (YouTube) - C:\Users\Laura Schanta\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2014-12-01]
CHR Extension: (Google Search) - C:\Users\Laura Schanta\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2014-12-01]
CHR Extension: (Google Sheets) - C:\Users\Laura Schanta\AppData\Local\Google\Chrome\User Data\Default\Extensions\felcaaldnbdncclmgdcncolpebgiejap [2014-12-01]
CHR Extension: (Gmail) - C:\Users\Laura Schanta\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2014-12-01]
CHR StartMenuInternet: Google Chrome - chrome.exe
 
==================== Services (Whitelisted) =================
 
(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)
 
S2 avgfws; C:\Program Files (x86)\AVG\AVG2015\avgfws.exe [1486664 2014-11-09] (AVG Technologies CZ, s.r.o.)
S2 AVGIDSAgent; C:\Program Files (x86)\AVG\AVG2015\avgidsagent.exe [3488784 2014-11-09] (AVG Technologies CZ, s.r.o.)
R2 avgwd; C:\Program Files (x86)\AVG\AVG2015\avgwdsvc.exe [298080 2014-11-09] (AVG Technologies CZ, s.r.o.)
R2 Cachedrv server; C:\Program Files\Hewlett-Packard\SimplePass\cachesrvr.exe [109568 2013-10-14] () [File not signed]
R2 CyberLink PowerDVD 12 Media Server Monitor Service; C:\Program Files (x86)\CyberLink\PowerDVD12\Kernel\DMS\CLMSMonitorServicePDVD12.exe [77576 2013-10-18] (CyberLink)
R2 CyberLink PowerDVD 12 Media Server Service; C:\Program Files (x86)\CyberLink\PowerDVD12\Kernel\DMS\CLMSServerPDVD12.exe [298760 2013-10-18] (CyberLink)
R2 GamesAppIntegrationService; C:\Program Files (x86)\WildTangent Games\App\GamesAppIntegrationService.exe [227904 2014-04-24] (WildTangent)
R2 HP Support Assistant Service; C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe [92160 2014-01-13] (Hewlett-Packard Company) [File not signed]
R2 HPWMISVC; C:\Program Files (x86)\Hewlett-Packard\HP System Event\HPWMISVC.exe [1039160 2013-10-08] (Hewlett-Packard Development Company, L.P.)
R2 Intel® Capability Licensing Service Interface; C:\Program Files\Intel\TXE Components\TCS\HeciServer.exe [733696 2013-07-01] (Intel® Corporation) [File not signed]
S3 Intel® Capability Licensing Service TCP IP Interface; C:\Program Files\Intel\TXE Components\TCS\SocketHeciServer.exe [822232 2013-07-01] (Intel® Corporation)
R2 omniserv; C:\Program Files\Hewlett-Packard\SimplePass\OmniServ.exe [87552 2013-10-14] (Softex Inc.) [File not signed]
R2 RtkAudioService; C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe [290520 2014-01-08] (Realtek Semiconductor)
S3 w3logsvc; C:\Windows\system32\inetsrv\w3logsvc.dll [76800 2013-08-26] (Microsoft Corporation)
S3 WdNisSvc; C:\Program Files\Windows Defender\NisSrv.exe [368632 2014-09-21] (Microsoft Corporation)
S3 WinDefend; C:\Program Files\Windows Defender\MsMpEng.exe [23792 2014-09-21] (Microsoft Corporation)
 
==================== Drivers (Whitelisted) ====================
 
(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)
 
S0 Avgboota; C:\Windows\System32\DRIVERS\avgboota.sys [20496 2013-09-04] (AVG Technologies CZ, s.r.o.)
R1 Avgdiska; C:\Windows\System32\DRIVERS\avgdiska.sys [153368 2014-06-18] (AVG Technologies CZ, s.r.o.)
R1 Avgfwfd; C:\Windows\system32\DRIVERS\avgfwd6a.sys [57144 2013-09-26] (AVG Technologies CZ, s.r.o.)
R1 AVGIDSDriver; C:\Windows\System32\DRIVERS\avgidsdrivera.sys [263960 2014-10-29] (AVG Technologies CZ, s.r.o.)
R0 AVGIDSHA; C:\Windows\System32\DRIVERS\avgidsha.sys [190744 2014-06-18] (AVG Technologies CZ, s.r.o.)
R1 Avgldx64; C:\Windows\System32\DRIVERS\avgldx64.sys [243480 2014-08-28] (AVG Technologies CZ, s.r.o.)
R0 Avgloga; C:\Windows\System32\DRIVERS\avgloga.sys [313624 2014-07-18] (AVG Technologies CZ, s.r.o.)
R0 Avgmfx64; C:\Windows\System32\DRIVERS\avgmfx64.sys [124184 2014-10-05] (AVG Technologies CZ, s.r.o.)
R0 Avgrkx64; C:\Windows\System32\DRIVERS\avgrkx64.sys [31512 2014-06-18] (AVG Technologies CZ, s.r.o.)
R1 avgtp; C:\Windows\system32\drivers\avgtpx64.sys [50976 2014-08-11] (AVG Technologies)
R1 Avgwfpa; C:\Windows\system32\DRIVERS\avgwfpa.sys [277784 2014-09-24] (AVG Technologies CZ, s.r.o.)
R1 CLVirtualDrive; C:\Windows\system32\DRIVERS\CLVirtualDrive.sys [91712 2013-03-05] (CyberLink)
R3 GPIO; C:\Windows\System32\drivers\iaiogpioe.sys [31232 2013-11-11] (Intel Corporation)
R0 MBI; C:\Windows\System32\drivers\MBI.sys [29464 2014-01-23] (Intel Corporation)
R3 RSP2STOR; C:\Windows\system32\DRIVERS\RtsP2Stor.sys [291544 2014-01-03] (Realtek Semiconductor Corp.)
R3 RTWlanE; C:\Windows\system32\DRIVERS\rtwlane.sys [3068120 2014-01-10] (Realtek Semiconductor Corporation                           )
S3 SmbDrv; C:\Windows\System32\drivers\Smb_driver_AMDASF.sys [29936 2013-12-13] (Synaptics Incorporated)
R3 SmbDrvI; C:\Windows\system32\DRIVERS\Smb_driver_Intel.sys [31472 2013-12-13] (Synaptics Incorporated)
S3 tapoas; C:\Windows\system32\DRIVERS\tapoas.sys [30720 2012-07-15] (The OpenVPN Project)
R3 TXEIx64; C:\Windows\System32\drivers\TXEIx64.sys [88592 2014-01-15] (Intel Corporation)
S3 WdNisDrv; C:\Windows\System32\Drivers\WdNisDrv.sys [114496 2014-09-21] (Microsoft Corporation)
R3 WirelessButtonDriver; C:\Windows\System32\drivers\WirelessButtonDriver64.sys [20800 2013-07-22] (Hewlett-Packard Development Company, L.P.)
U3 McMPFSvc; No ImagePath
U3 McNaiAnn; No ImagePath
U3 mfecore; No ImagePath
U3 MSK80Service; No ImagePath
 
==================== NetSvcs (Whitelisted) ===================
 
(If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.)
 
 
==================== One Month Created Files and Folders ========
 
(If an entry is included in the fixlist, the file\folder will be moved.)
 
2014-12-25 11:31 - 2014-12-25 11:32 - 00017229 _____ () C:\Users\Laura Schanta\Desktop\FRST.txt
2014-12-25 11:31 - 2014-12-25 11:31 - 00000000 ____D () C:\FRST
2014-12-25 11:30 - 2014-12-25 11:30 - 02122240 _____ (Farbar) C:\Users\Laura Schanta\Desktop\FRST64.exe
2014-12-22 13:19 - 2014-12-22 13:19 - 05601641 _____ (Swearware) C:\Users\Laura Schanta\Downloads\ComboFix.exe
2014-12-01 14:25 - 2014-12-01 14:25 - 00000000 ____D () C:\Windows\ERUNT
2014-12-01 14:21 - 2014-12-01 14:21 - 00000310 _____ () C:\Windows\PFRO.log
2014-12-01 14:16 - 2014-12-01 14:19 - 00000000 ____D () C:\AdwCleaner
2014-11-28 14:44 - 2014-12-22 13:07 - 00010989 _____ () C:\Users\Laura Schanta\Downloads\hijackthis.log
2014-11-28 14:44 - 2014-11-28 14:44 - 00388608 _____ (Trend Micro Inc.) C:\Users\Laura Schanta\Downloads\HijackThis.exe
2014-11-28 13:11 - 2014-12-22 13:03 - 00129752 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\MBAMSwissArmy.sys
2014-11-28 13:10 - 2014-12-04 17:21 - 00001125 _____ () C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
2014-11-28 13:10 - 2014-12-04 17:21 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes Anti-Malware
2014-11-28 13:10 - 2014-12-04 17:21 - 00000000 ____D () C:\Program Files (x86)\Malwarebytes Anti-Malware
2014-11-28 13:10 - 2014-11-28 13:10 - 00000000 ____D () C:\ProgramData\Malwarebytes
2014-11-28 13:10 - 2014-11-21 06:14 - 00093400 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mbamchameleon.sys
2014-11-28 13:10 - 2014-11-21 06:14 - 00064216 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mwac.sys
2014-11-28 13:10 - 2014-11-21 06:14 - 00025816 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mbam.sys
2014-11-28 13:09 - 2014-11-28 13:10 - 19828376 _____ (Malwarebytes Corporation ) C:\Users\Laura Schanta\Downloads\mbam-setup-2.0.3.1025.exe
2014-11-28 10:53 - 2014-11-28 10:53 - 03145728 _____ () C:\Users\Laura Schanta\Downloads\msert.exe
 
==================== One Month Modified Files and Folders =======
 
(If an entry is included in the fixlist, the file\folder will be moved.)
 
2014-12-25 11:31 - 2014-07-29 10:42 - 00000052 _____ () C:\Windows\SysWOW64\DOErrors.log
2014-12-25 11:31 - 2014-07-28 15:57 - 01141893 _____ () C:\Windows\WindowsUpdate.log
2014-12-25 11:30 - 2014-07-29 10:42 - 00000000 _____ () C:\Windows\system32\HP_ActiveX_Patch_NOT_DETECTED.txt
2014-12-25 11:30 - 2013-08-22 10:20 - 00000000 ____D () C:\Windows\CbsTemp
2014-12-25 11:29 - 2014-07-28 16:04 - 00003946 _____ () C:\Windows\System32\Tasks\User_Feed_Synchronization-{92FFE766-D8C5-4ED0-9E63-C43E151BCEE4}
2014-12-25 11:28 - 2013-08-22 10:36 - 00000000 ____D () C:\Windows\system32\sru
2014-12-25 11:27 - 2014-07-28 16:12 - 00000918 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2014-12-22 13:09 - 2014-07-28 16:10 - 00000000 ____D () C:\ProgramData\MFAData
2014-12-18 20:31 - 2014-11-06 09:28 - 00000000 ____D () C:\Users\Laura Schanta\Desktop\Papers
2014-12-18 20:31 - 2013-08-22 08:25 - 00262144 ___SH () C:\Windows\system32\config\ELAM
2014-12-18 20:29 - 2013-08-22 10:36 - 00000000 ____D () C:\Windows\AppReadiness
2014-12-07 14:44 - 2014-07-28 16:06 - 00003598 _____ () C:\Windows\System32\Tasks\Optimize Start Menu Cache Files-S-1-5-21-2056154090-3960435479-1824234763-1001
2014-12-04 21:32 - 2014-11-24 18:37 - 00000000 ____D () C:\Program Files (x86)\redfive
2014-12-04 21:32 - 2014-11-23 15:39 - 00000000 ____D () C:\ProgramData\AVG2015
2014-12-04 17:27 - 2014-07-28 16:12 - 00000914 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2014-12-02 13:47 - 2014-07-28 16:03 - 00000000 ____D () C:\Users\Laura Schanta\Documents\Youcam
2014-12-02 13:46 - 2014-07-28 22:00 - 00000000 __RDO () C:\Users\Laura Schanta\SkyDrive
2014-12-02 13:45 - 2014-11-04 11:01 - 00000376 _____ () C:\Windows\Tasks\HPCeeScheduleForLaura Schanta.job
2014-12-02 13:45 - 2013-08-22 09:45 - 00000006 ____H () C:\Windows\Tasks\SA.DAT
2014-12-02 13:03 - 2014-11-04 11:01 - 00003206 _____ () C:\Windows\System32\Tasks\HPCeeScheduleForLaura Schanta
2014-12-01 23:34 - 2014-07-28 16:00 - 00000000 ____D () C:\Users\Laura Schanta\AppData\Local\Packages
2014-12-01 19:46 - 2014-07-28 16:00 - 00000000 ____D () C:\Users\Laura Schanta
2014-12-01 15:04 - 2013-08-26 01:09 - 00956476 _____ () C:\Windows\system32\PerfStringBackup.INI
2014-12-01 14:20 - 2013-08-22 08:25 - 00524288 ___SH () C:\Windows\system32\config\BBI
2014-12-01 13:57 - 2014-10-19 18:53 - 00000000 ____D () C:\Windows\Minidump
2014-12-01 13:57 - 2013-08-26 01:57 - 00000000 ____D () C:\Windows\Panther
2014-11-28 14:44 - 2014-07-28 16:01 - 00000000 ____D () C:\Users\Laura Schanta\AppData\Local\VirtualStore
2014-11-28 14:34 - 2014-08-29 18:50 - 00000000 ____D () C:\Users\Laura Schanta\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\IMVU
2014-11-28 14:30 - 2014-11-19 14:44 - 00004976 _____ () C:\Windows\System32\Tasks\Microsoft Office 15 Sync Maintenance for LAURA-Laura Schanta Laura
2014-11-28 11:59 - 2014-07-28 18:48 - 00000000 ____D () C:\Program Files\KMSpico
 
Some content of TEMP:
====================
C:\Users\Laura Schanta\AppData\Local\Temp\Quarantine.exe
C:\Users\Laura Schanta\AppData\Local\Temp\sqlite3.dll
 
 
==================== Bamital & volsnap Check =================
 
(There is no automatic fix for files that do not pass verification.)
 
C:\Windows\System32\winlogon.exe => File is digitally signed
C:\Windows\System32\wininit.exe => File is digitally signed
C:\Windows\explorer.exe => File is digitally signed
C:\Windows\SysWOW64\explorer.exe => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\SysWOW64\svchost.exe => File is digitally signed
C:\Windows\System32\services.exe => File is digitally signed
C:\Windows\System32\User32.dll => File is digitally signed
C:\Windows\SysWOW64\User32.dll => File is digitally signed
C:\Windows\System32\userinit.exe => File is digitally signed
C:\Windows\SysWOW64\userinit.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
C:\Windows\System32\Drivers\volsnap.sys => File is digitally signed
 
 
LastRegBack: 2014-12-01 15:47
 
==================== End Of Log ============================
 
 
 
Additional scan result of Farbar Recovery Scan Tool (x64) Version: 25-12-2014
Ran by Laura Schanta at 2014-12-25 11:33:32
Running from C:\Users\Laura Schanta\Desktop
Boot Mode: Normal
==========================================================
 
 
==================== Security Center ========================
 
(If an entry is included in the fixlist, it will be removed.)
 
AV: AVG Internet Security 2015 (Disabled - Up to date) {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
AV: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AS: AVG Internet Security 2015 (Disabled - Up to date) {B5F5C120-2089-702E-0001-553BB0D5A664}
 
==================== Installed Programs ======================
 
(Only the adware programs with "hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)
 
4 Elements II (x32 Version: 2.2.0.98 - WildTangent) Hidden
7-Zip 9.20 (x64 edition) (HKLM\...\{23170F69-40C1-2702-0920-000001000000}) (Version: 9.20.00.0 - Igor Pavlov)
Adobe Shockwave Player 12.0 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.0.4.144 - Adobe Systems, Inc.)
Airport Mania (x32 Version: 2.2.0.95 - WildTangent) Hidden
Apple Application Support (HKLM-x32\...\{83CAF0DE-8D3B-4C37-A631-2B8F16EC3031}) (Version: 3.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{BDD99690-3541-4619-9D2A-3CDDB3E15F9E}) (Version: 8.0.5.6 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Audacity 2.0.5 (HKLM-x32\...\Audacity_is1) (Version: 2.0.5 - Audacity Team)
AVG 2015 (HKLM\...\AVG) (Version: 2015.0.5577 - AVG Technologies)
AVG 2015 (Version: 15.0.4257 - AVG Technologies) Hidden
AVG 2015 (Version: 15.0.5577 - AVG Technologies) Hidden
Azkend 2: The World Beneath (x32 Version: 2.2.0.98 - WildTangent) Hidden
Bejeweled 3 (x32 Version: 2.2.0.98 - WildTangent) Hidden
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Bounce Symphony (x32 Version: 2.2.0.97 - WildTangent) Hidden
Build-a-lot (x32 Version: 2.2.0.98 - WildTangent) Hidden
Cisco EAP-FAST Module (HKLM-x32\...\{64BF0187-F3D2-498B-99EA-163AF9AE6EC9}) (Version: 2.2.14 - Cisco Systems, Inc.)
Cisco LEAP Module (HKLM-x32\...\{AF312B06-5C5C-468E-89B3-BE6DE2645722}) (Version: 1.0.19 - Cisco Systems, Inc.)
Cisco PEAP Module (HKLM-x32\...\{0A4EF0E6-A912-4CDE-A7F3-6E56E7C13A2F}) (Version: 1.1.6 - Cisco Systems, Inc.)
CopyTrans Control Center Uninstall Only (HKU\S-1-5-21-2056154090-3960435479-1824234763-1001\...\CopyTrans Suite) (Version: 3.003 - WindSolutions)
Cradle Of Egypt Collector's Edition (x32 Version: 2.2.0.110 - WildTangent) Hidden
Cradle of Rome 2 (x32 Version: 2.2.0.98 - WildTangent) Hidden
Curse at Twilight (x32 Version: 3.0.2.32 - WildTangent) Hidden
CyberLink LabelPrint (HKLM-x32\...\InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243}) (Version: 2.5.5.6902 - CyberLink Corp.)
CyberLink Media Suite 10 (HKLM-x32\...\InstallShield_{1FBF6C24-C1fD-4101-A42B-0C564F9E8E79}) (Version: 10.0.5.3303 - CyberLink Corp.)
CyberLink Power2Go 8 (HKLM-x32\...\InstallShield_{2A87D48D-3FDF-41fd-97CD-A1E370EFFFE2}) (Version: 8.0.5.3416 - CyberLink Corp.)
CyberLink PowerDVD 12 (HKLM-x32\...\InstallShield_{B46BEA36-0B71-4A4E-AE41-87241643FA0A}) (Version: 12.0.2.3418 - CyberLink Corp.)
CyberLink YouCam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 5.0.2.3618 - CyberLink Corp.)
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Delicious: Emily's Childhood Memories Premium Edition (x32 Version: 3.0.2.32 - WildTangent) Hidden
DisableMSDefender (Version: 1.0.0 - Hewlett-Packard Company) Hidden
Energy Star (HKLM\...\{465CA2B6-98AF-4E77-BE22-A908C34BB9EC}) (Version: 1.0.9 - Hewlett-Packard Company)
Farm Frenzy (x32 Version: 2.2.0.98 - WildTangent) Hidden
Fishdom 3: Collector's Edition (x32 Version: 3.0.2.38 - WildTangent) Hidden
FrostWire 5.7.4 (HKLM-x32\...\FrostWire 5) (Version: 5.7.4.1 - FrostWire LLC)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 38.0.2125.111 - Google Inc.)
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
Governor of Poker 2 Premium Edition (x32 Version: 2.2.0.110 - WildTangent) Hidden
Hewlett-Packard ACLM.NET v1.2.2.3 (x32 Version: 1.00.0000 - Hewlett-Packard Company) Hidden
House of 1000 Doors: Family Secrets (x32 Version: 2.2.0.98 - WildTangent) Hidden
HP Documentation (HKLM-x32\...\{F29E3AA8-CF19-4452-92B7-F1FE31CD11C5}) (Version: 1.1.0.0 - Hewlett-Packard)
HP Registration Service (HKLM\...\{D1E8F2D7-7794-4245-B286-87ED86C1893C}) (Version: 1.2.7372.4698 - Hewlett-Packard)
HP SimplePass (HKLM-x32\...\InstallShield_{314FAD12-F785-4471-BCE8-AB506642B9A1}) (Version: 8.00.57 - Hewlett-Packard)
HP Support Assistant (HKLM-x32\...\{8C696B4B-6AB1-44BC-9416-96EAC474CABE}) (Version: 7.5.2.12 - Hewlett-Packard Company)
HP System Event Utility (HKLM-x32\...\{C78E8F51-3EAD-4F0C-83F0-EF371075E0B4}) (Version: 1.0.10 - Hewlett-Packard Company)
HP Utility Center (HKLM\...\{891A1782-8B20-4403-8383-458962525926}) (Version: 2.3.4 - Hewlett-Packard Company)
HP Wireless Button Driver (HKLM-x32\...\{30B2D1D8-0A07-4B71-9553-0710C5D31E35}) (Version: 1.1.2.1 - Hewlett-Packard Company)
Inst5675 (Version: 8.00.57 - Softex Inc.) Hidden
Inst5676 (Version: 8.00.57 - Softex Inc.) Hidden
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.10.3408 - Intel Corporation)
Intel® Sideband Fabric Device Driver (HKLM-x32\...\C5A8BC6E-723A-4C0F-96E1-C426D1A4BCA9) (Version: 1.70.305.16316 - Intel Corporation)
Intel® Trusted Execution Engine (HKLM\...\{176E2755-0A17-42C6-88E2-192AB2131278}) (Version: 1.0.0.1064 - Intel Corporation)
iTunes (HKLM\...\{2ABBBD91-91E5-4AD7-929A-FE15D1DC0576}) (Version: 12.0.1.26 - Apple Inc.)
Jewel Match 3 (x32 Version: 2.2.0.98 - WildTangent) Hidden
John Deere Drive Green (x32 Version: 2.2.0.95 - WildTangent) Hidden
King Oddball (x32 Version: 3.0.2.48 - WildTangent) Hidden
KMSpico v9.3.1 (HKLM\...\KMSpico_is1) (Version: 9.3.1 - )
Luxor Evolved (x32 Version: 2.2.0.98 - WildTangent) Hidden
Mahjongg Dimensions Deluxe (x32 Version: 2.2.0.95 - WildTangent) Hidden
Malwarebytes Anti-Malware version 2.0.4.1028 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.4.1028 - Malwarebytes Corporation)
Microsoft Office Professional Plus 2013 (HKLM\...\Office15.PROPLUS) (Version: 15.0.4420.1017 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Movie Maker (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Mystery P.I. - Curious Case of Counterfeit Cove (x32 Version: 2.2.0.98 - WildTangent) Hidden
Outils de vérification linguistique 2013 de Microsoft Office - Français (Version: 15.0.4420.1017 - Microsoft Corporation) Hidden
Peggle Nights (x32 Version: 2.2.0.98 - WildTangent) Hidden
Penguins! (x32 Version: 2.2.0.98 - WildTangent) Hidden
Plants vs. Zombies - Game of the Year (x32 Version: 2.2.0.98 - WildTangent) Hidden
Polar Bowler (x32 Version: 2.2.0.97 - WildTangent) Hidden
Realtek Card Reader (HKLM-x32\...\{5BC2B5AB-80DE-4E83-B8CF-426902051D0A}) (Version: 6.3.9600.29075 - Realtek Semiconductor Corp.)
Realtek Ethernet Controller All-In-One Windows Driver (HKLM-x32\...\{F7E7F0CB-AA41-4D5A-B6F2-8E6738EB063F}) (Version: 8.24.1218.2013 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7156 - Realtek Semiconductor Corp.)
REALTEK Wireless LAN Driver (HKLM-x32\...\{A5107464-AA9B-4177-8129-5FF2F42DD322}) (Version: 1.00.13.1216 - REALTEK Semiconductor Corp.)
Roads of Rome 3 (x32 Version: 2.2.0.98 - WildTangent) Hidden
swMSM (x32 Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 18.0.4.0 - Synaptics Incorporated)
Tales of Lagoona (x32 Version: 2.2.0.110 - WildTangent) Hidden
Update Installer for WildTangent Games App (x32 Version:  - WildTangent) Hidden
Vacation Quest™ - Australia (x32 Version: 3.0.2.32 - WildTangent) Hidden
Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)
Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
WildTangent Games (HKLM-x32\...\WildTangent wildgames Master Uninstall) (Version: 1.0.4.0 - WildTangent)
WildTangent Games App (HP Games) (x32 Version: 4.0.10.15 - WildTangent) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3508.0205 - Microsoft Corporation)
Youda Jewel Shop (x32 Version: 3.0.2.32 - WildTangent) Hidden
Zuma's Revenge (x32 Version: 2.2.0.98 - WildTangent) Hidden
 
==================== Custom CLSID (selected items): ==========================
 
(If an entry is included in the fixlist, it will be removed from registry. Any eventual file will not be moved.)
 
 
==================== Restore Points  =========================
 
 
==================== Hosts content: ==========================
 
(If needed Hosts: directive could be included in the fixlist to reset Hosts.)
 
2013-08-22 08:25 - 2013-08-22 08:25 - 00000824 ____A C:\Windows\system32\Drivers\etc\hosts
 
==================== Scheduled Tasks (whitelisted) =============
 
(If an entry is included in the fixlist, it will be removed from registry. Any associated file could be listed separately to be moved.)
 
Task: {0A1239C6-20E7-482C-A8CC-55D33B605377} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2014-07-28] (Google Inc.)
Task: {0F1F92AE-BBAC-4412-A74C-E5B51EF8D859} - System32\Tasks\Apple\AppleSoftwareUpdate => C:\Program Files (x86)\Apple Software Update\SoftwareUpdate.exe [2011-06-01] (Apple Inc.)
Task: {188E8B64-ED51-41D2-95CA-FFAF3EA608AF} - System32\Tasks\Microsoft\Office\OfficeTelemetryAgentLogOn => C:\Program Files\Microsoft Office\Office15\msoia.exe [2012-10-01] (Microsoft Corporation)
Task: {23301757-8E42-48A9-8692-A80F426C3824} - System32\Tasks\YCMServiceAgent => C:\Program Files (x86)\CyberLink\YouCam\YouCamService.exe [2013-12-17] (CyberLink Corp.)
Task: {33DC7738-5692-4DB4-800F-E55ECBB5562F} - System32\Tasks\Hewlett-Packard\HP Support Assistant\PC Health Analysis => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe [2014-01-13] (Hewlett-Packard Company)
Task: {41D5F65A-1921-4E0B-AC7E-028749B2D21F} - System32\Tasks\CLMLSvc_P2G8 => C:\Program Files (x86)\CyberLink\Power2Go8\CLMLSvc_P2G8.exe [2013-08-05] (CyberLink)
Task: {47A6E74D-2740-4FF9-8675-FBFE3D0D6B44} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2014-07-28] (Google Inc.)
Task: {4BE10DB3-0DBB-4E6D-B5ED-12E8C2D9B36A} - System32\Tasks\Microsoft Office 15 Sync Maintenance for LAURA-Laura Schanta Laura => C:\Program Files\Microsoft Office\Office15\MsoSync.exe [2012-10-01] (Microsoft Corporation)
Task: {4D5037A0-4BA3-4763-AE5D-80560472D536} - System32\Tasks\Microsoft\Office\OfficeTelemetryAgentFallBack => C:\Program Files\Microsoft Office\Office15\msoia.exe [2012-10-01] (Microsoft Corporation)
Task: {6ED6F2F7-DA5D-499E-B11F-45A1AA70CDA5} - System32\Tasks\Hewlett-Packard\HP Support Assistant\HPSFUpdaterRedux => C:\ProgramData\Hewlett-Packard\HP Support Framework\Resources\Updater7\HPSFUpdater.exe [2014-05-12] (Hewlett-Packard Company)
Task: {8E9D71A0-FD41-4540-8C76-E8125D0A0DED} - System32\Tasks\HPCeeScheduleForLaura Schanta => C:\Program Files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2011-07-15] (Hewlett-Packard)
Task: {8F26024E-CC19-47F0-838E-C0E8819D742A} - System32\Tasks\Hewlett-Packard\HP Support Assistant\WarrantyChecker => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPWarrantyCheck\HPWarrantyChecker.exe [2014-10-21] (Hewlett-Packard)
Task: {A7C855FB-FB7D-48A7-A28C-1770633A423E} - System32\Tasks\Hewlett-Packard\HP Support Assistant\WarrantyChecker_DeviceScan => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPWarrantyCheck\HPWarrantyChecker.exe [2014-10-21] (Hewlett-Packard)
Task: {CE3D86EC-E716-4BA7-9A9A-6042DF33FC81} - System32\Tasks\AutoPico Daily Restart => C:\Program Files\KMSpico\AutoPico.exe [2014-06-29] (@ByELDI)
Task: {D602AA59-52CE-484D-B5F5-7D1FC96D56AF} - System32\Tasks\Hewlett-Packard\HP Support Assistant\Ghost Resign Task => c:\program files (x86)\hewlett-packard\hp health check\activecheck\product_line\HPResignFileLoader.exe [2014-12-16] (Microsoft)
Task: {DDC39046-D6A4-4EBB-84F2-A020DB9A4297} - System32\Tasks\CLVDLauncher => C:\Program Files (x86)\CyberLink\Power2Go8\CLVDLauncher.exe [2013-03-12] (CyberLink Corp.)
Task: {E33F16F1-5DEB-4F7D-94DD-C6676370970B} - System32\Tasks\Microsoft\Office\Office 15 Subscription Heartbeat => C:\Program Files\Common Files\Microsoft Shared\Office15\OLicenseHeartbeat.exe [2012-10-01] (Microsoft Corporation)
Task: {E66FD054-B16B-405F-B83C-BA65CDE02EA9} - System32\Tasks\Hewlett-Packard\HP Support Assistant\Update Check => C:\ProgramData\Hewlett-Packard\HP Support Framework\Resources\Updater7\HPSFUpdater.exe [2014-05-12] (Hewlett-Packard Company)
Task: {EF0722E7-4B77-49E5-80D8-DFE2338BE0B3} - System32\Tasks\Microsoft\Windows\RemovalTools\MRT_HB => C:\Windows\system32\MRT.exe [2014-11-15] (Microsoft Corporation)
Task: {EF4F1CB6-BCDF-4DBF-B197-FAB7BA78BC54} - System32\Tasks\Hewlett-Packard\HP Support Assistant\HP Support Assistant Quick Start => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe [2014-01-13] (Hewlett-Packard Company)
Task: {F5B62632-777F-4F7E-BCB8-F7034612DE36} - System32\Tasks\Synaptics TouchPad Enhancements => C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [2013-12-13] (Synaptics Incorporated)
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
Task: C:\Windows\Tasks\HPCeeScheduleForLaura Schanta.job => C:\Program Files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe
 
==================== Loaded Modules (whitelisted) =============
 
2013-10-14 14:23 - 2013-10-14 14:23 - 00109568 _____ () C:\Program Files\Hewlett-Packard\SimplePass\cachesrvr.exe
2013-10-14 14:24 - 2013-10-14 14:24 - 00627200 _____ () C:\Program Files\Hewlett-Packard\SimplePass\cachedrv.dll
2013-10-14 14:25 - 2013-10-14 14:25 - 02541056 _____ () C:\Program Files\Hewlett-Packard\SimplePass\autheng.dll
2013-10-14 14:22 - 2013-10-14 14:22 - 00035328 _____ () C:\Program Files\Hewlett-Packard\SimplePass\ssplogon.dll
2013-10-14 14:22 - 2013-10-14 14:22 - 00055296 _____ () C:\Program Files\Hewlett-Packard\SimplePass\RandomPass.dll
2013-10-14 14:22 - 2013-10-14 14:22 - 00021504 _____ () C:\Program Files\Hewlett-Packard\SimplePass\cryptodll.dll
2013-10-14 14:35 - 2013-10-14 14:35 - 00306064 _____ () C:\Program Files\Hewlett-Packard\SimplePass\mstrpwd.dll
2013-10-14 14:35 - 2013-10-14 14:35 - 01297296 _____ () C:\Program Files\Hewlett-Packard\SimplePass\GraphicalPwd.dll
2013-07-10 18:31 - 2013-07-10 18:31 - 08865448 _____ () C:\Program Files\Microsoft Office\Office15\1033\GrooveIntlResource.dll
2013-10-14 14:30 - 2013-10-14 14:30 - 00065024 _____ () C:\Program Files\Hewlett-Packard\SimplePass\opvapp.exe
2014-10-23 21:34 - 2014-10-23 21:34 - 05185024 _____ () C:\Windows\assembly\NativeImages_v4.0.30319_64\Windows.UI.Xaml\873b701d9b42e91132f08a6f05c4361a\Windows.UI.Xaml.ni.dll
2014-10-23 21:34 - 2014-10-23 21:34 - 01782784 _____ () C:\Windows\assembly\NativeImages_v4.0.30319_64\Windows.App640a3541#\3f4dc590466037f015f65bc07d1ea923\Windows.ApplicationModel.ni.dll
2014-10-23 21:34 - 2014-10-23 21:34 - 00363520 _____ () C:\Windows\assembly\NativeImages_v4.0.30319_64\Windows.Foundation\6382e6f5ad8b7a9db4f5cd4817e70319\Windows.Foundation.ni.dll
2014-10-23 21:35 - 2014-10-23 21:35 - 00207872 _____ () C:\Windows\assembly\NativeImages_v4.0.30319_64\Windows.System\a4efa88b742703220e527956d8ab4e84\Windows.System.ni.dll
2014-10-23 21:35 - 2014-10-23 21:35 - 01459712 _____ () C:\Windows\assembly\NativeImages_v4.0.30319_64\Windows.UI\4bd80968bf666252841ca7792faaff11\Windows.UI.ni.dll
2014-09-03 08:20 - 2014-09-03 08:20 - 00467456 _____ () C:\Windows\assembly\NativeImages_v4.0.30319_64\Windows.Graphics\ea818a24554fc2db9a73de1e79afb286\Windows.Graphics.ni.dll
2014-10-23 21:35 - 2014-10-23 21:35 - 00632320 _____ () C:\Windows\assembly\NativeImages_v4.0.30319_64\Windows.Security\c7f6d022c5d5aec4891cb6b3b9934336\Windows.Security.ni.dll
2014-10-23 21:35 - 2014-10-23 21:35 - 01278464 _____ () C:\Windows\assembly\NativeImages_v4.0.30319_64\Windows.Storage\f9ac074d298db459c5eff6d3256861c8\Windows.Storage.ni.dll
2014-09-03 08:20 - 2014-09-03 08:20 - 00347136 _____ () C:\Windows\assembly\NativeImages_v4.0.30319_64\Windows.Gloaae92e31#\94e2bc13589233f9d2cc54292717b8cf\Windows.Globalization.ni.dll
2014-09-03 08:20 - 2014-09-03 08:20 - 02019840 _____ () C:\Windows\assembly\NativeImages_v4.0.30319_64\Windows.Devices\0b4b3f23bdebd1d056b32b31e2f746bb\Windows.Devices.ni.dll
2014-09-04 20:52 - 2014-09-04 20:52 - 00050688 _____ () C:\Users\Laura Schanta\AppData\Local\Packages\4DF9E0F8.Netflix_mcm4njqhnhss8\AC\Microsoft\CLR_v4.0\NativeImages\Netflix.Winebddf6ee#\79442c07c0d9d650b0dde96d3eb39b73\Netflix.Windows.BridgeComponent.ni.dll
2014-10-23 21:36 - 2014-10-23 21:36 - 00017920 _____ () C:\Users\Laura Schanta\AppData\Local\Packages\4DF9E0F8.Netflix_mcm4njqhnhss8\AC\Microsoft\CLR_v4.0\NativeImages\Netflix.Win8062e102#\eed164c54e1a2a0f0bb2a5e247aa73c6\Netflix.Windows.Media.Audio.ni.dll
2014-10-23 21:35 - 2014-10-23 21:35 - 00521216 _____ () C:\Windows\assembly\NativeImages_v4.0.30319_64\Windows.Data\fae2b750f87849ca11806d20b2504bf2\Windows.Data.ni.dll
2014-10-23 21:35 - 2014-10-23 21:35 - 01259520 _____ () C:\Windows\assembly\NativeImages_v4.0.30319_64\Windows.Networking\8f0dd293f95c402613c49fb2fac85bdd\Windows.Networking.ni.dll
2014-10-23 21:35 - 2014-10-23 21:35 - 01187328 _____ () C:\Windows\assembly\NativeImages_v4.0.30319_64\Windows.Media\b4a38f4800b3c8e839eb29296a16c4e2\Windows.Media.ni.dll
2014-09-04 20:52 - 2014-09-04 20:52 - 00030720 _____ () C:\Users\Laura Schanta\AppData\Local\Packages\4DF9E0F8.Netflix_mcm4njqhnhss8\AC\Microsoft\CLR_v4.0\NativeImages\Netflix.Win614f5b60#\659556ccf84367ea6b925eb76ee4bfc8\Netflix.Windows.Media.SourcePlugin.ni.dll
2014-10-23 21:36 - 2014-10-23 21:36 - 00295936 _____ () C:\Users\Laura Schanta\AppData\Local\Packages\4DF9E0F8.Netflix_mcm4njqhnhss8\AC\Microsoft\CLR_v4.0\NativeImages\Microsoft.M4ba42f23#\bbcfac78ed91cd9954ae80b073a6552e\Microsoft.Media.PlayReadyClient.ni.dll
2014-07-03 12:20 - 2014-07-03 12:20 - 00073544 _____ () C:\Program Files (x86)\Common Files\Apple\Apple Application Support\zlib1.dll
2014-10-11 12:05 - 2014-10-11 12:05 - 01044776 _____ () C:\Program Files (x86)\Common Files\Apple\Apple Application Support\libxml2.dll
2014-04-24 12:04 - 2013-08-05 02:49 - 00627672 _____ () C:\Program Files (x86)\CyberLink\Power2Go8\CLMediaLibrary.dll
2013-08-05 17:48 - 2013-08-05 17:48 - 00016856 _____ () C:\Program Files (x86)\CyberLink\Power2Go8\CLMLSvcPS.dll
 
==================== Alternate Data Streams (whitelisted) =========
 
(If an entry is included in the fixlist, only the Alternate Data Streams will be removed.)
 
AlternateDataStreams: C:\Users\Laura Schanta\SkyDrive:ms-properties
 
==================== Safe Mode (whitelisted) ===================
 
(If an item is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)
 
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcpltsvc => ""=""
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mcpltsvc => ""=""
 
==================== EXE Association (whitelisted) =============
 
(If an entry is included in the fixlist, the default will be restored. None default entries will be removed.)
 
 
==================== MSCONFIG/TASK MANAGER disabled items =========
 
(Currently there is no automatic fix for this section.)
 
 
========================= Accounts: ==========================
 
Administrator (S-1-5-21-2056154090-3960435479-1824234763-500 - Administrator - Disabled)
Guest (S-1-5-21-2056154090-3960435479-1824234763-501 - Limited - Disabled)
Laura Schanta (S-1-5-21-2056154090-3960435479-1824234763-1001 - Administrator - Enabled) => C:\Users\Laura Schanta
 
==================== Faulty Device Manager Devices =============
 
 
==================== Event log errors: =========================
 
Application errors:
==================
Error: (12/18/2014 08:27:17 PM) (Source: Application Hang) (EventID: 1002) (User: )
Description: The program mbam.exe version 1.0.1.711 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 
Process ID: 2280
 
Start Time: 01d010114775636e
 
Termination Time: 0
 
Application Path: C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exe
 
Report Id: 2517ee03-871e-11e4-82d1-a02bb83c0bc9
 
Faulting package full name: 
 
Faulting package-relative application ID:
 
Error: (12/07/2014 02:46:13 PM) (Source: Application Hang) (EventID: 1002) (User: )
Description: The program chrome.exe version 38.0.2125.111 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 
Process ID: c24
 
Start Time: 01d01256359d011e
 
Termination Time: 7
 
Application Path: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
 
Report Id: a9cad77a-7e49-11e4-82d1-a02bb83c0bc9
 
Faulting package full name: 
 
Faulting package-relative application ID:
 
Error: (12/07/2014 02:43:52 PM) (Source: Application Hang) (EventID: 1002) (User: )
Description: The program wwahost.exe version 6.3.9600.17031 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 
Process ID: ab8
 
Start Time: 01d0125560d75baa
 
Termination Time: 4294967295
 
Application Path: C:\Windows\syswow64\wwahost.exe
 
Report Id: 56956785-7e49-11e4-82d1-a02bb83c0bc9
 
Faulting package full name: Microsoft.SkypeApp_3.1.0.1005_x86__kzf8qxf38zg5c
 
Faulting package-relative application ID: App
 
Error: (12/07/2014 02:38:45 PM) (Source: Application Hang) (EventID: 1002) (User: )
Description: The program LiveComm.exe version 17.5.9600.20689 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 
Process ID: 884
 
Start Time: 01d0112f5c660bee
 
Termination Time: 4294967295
 
Application Path: C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.5.9600.20689_x64__8wekyb3d8bbwe\LiveComm.exe
 
Report Id: a2aa4c4e-7e48-11e4-82d1-a02bb83c0bc9
 
Faulting package full name: microsoft.windowscommunicationsapps_17.5.9600.20689_x64__8wekyb3d8bbwe
 
Faulting package-relative application ID: ppleae38af2e007f4358a809ac99a64a67c1
 
Error: (12/06/2014 03:35:47 AM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 5062
 
Error: (12/06/2014 03:35:47 AM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 5062
 
Error: (12/06/2014 03:35:47 AM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (12/04/2014 05:35:07 PM) (Source: Microsoft-Windows-LocationProvider) (EventID: 2006) (User: NT AUTHORITY)
Description: There was an error with the Windows Location Provider database
 
Error: (12/04/2014 05:33:05 PM) (Source: Customer Experience Improvement Program) (EventID: 1008) (User: )
Description: 80070005
 
Error: (12/03/2014 02:39:20 PM) (Source: Application Hang) (EventID: 1002) (User: )
Description: The program wwahost.exe version 6.3.9600.17031 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 
Process ID: 18ec
 
Start Time: 01d00f300ebecedf
 
Termination Time: 4294967295
 
Application Path: C:\Windows\syswow64\wwahost.exe
 
Report Id: 0389b88c-7b24-11e4-82d1-a02bb83c0bc9
 
Faulting package full name: Microsoft.SkypeApp_3.1.0.1005_x86__kzf8qxf38zg5c
 
Faulting package-relative application ID: App
 
 
System errors:
=============
Error: (12/25/2014 11:26:12 AM) (Source: Service Control Manager) (EventID: 7024) (User: )
Description: The AVG Firewall service terminated with the following service-specific error: 
%%3758162007
 
Error: (12/22/2014 01:26:01 PM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The CyberLink PowerDVD 12 Media Server Service service terminated unexpectedly.  It has done this 13 time(s).
 
Error: (12/22/2014 05:13:23 AM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The CyberLink PowerDVD 12 Media Server Service service terminated unexpectedly.  It has done this 12 time(s).
 
Error: (12/18/2014 10:56:56 PM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The CyberLink PowerDVD 12 Media Server Service service terminated unexpectedly.  It has done this 11 time(s).
 
Error: (12/09/2014 04:35:41 PM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The CyberLink PowerDVD 12 Media Server Service service terminated unexpectedly.  It has done this 10 time(s).
 
Error: (12/07/2014 02:49:35 PM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The CyberLink PowerDVD 12 Media Server Service service terminated unexpectedly.  It has done this 9 time(s).
 
Error: (12/06/2014 03:35:42 AM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The CyberLink PowerDVD 12 Media Server Service service terminated unexpectedly.  It has done this 8 time(s).
 
Error: (12/04/2014 09:56:49 PM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The CyberLink PowerDVD 12 Media Server Service service terminated unexpectedly.  It has done this 7 time(s).
 
Error: (12/04/2014 09:32:40 PM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The TrustMix service terminated unexpectedly.  It has done this 1 time(s).
 
Error: (12/04/2014 05:48:57 PM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The CyberLink PowerDVD 12 Media Server Service service terminated unexpectedly.  It has done this 6 time(s).
 
 
Microsoft Office Sessions:
=========================
Error: (12/18/2014 08:27:17 PM) (Source: Application Hang) (EventID: 1002) (User: )
Description: mbam.exe1.0.1.711228001d010114775636e0C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exe2517ee03-871e-11e4-82d1-a02bb83c0bc9
 
Error: (12/07/2014 02:46:13 PM) (Source: Application Hang) (EventID: 1002) (User: )
Description: chrome.exe38.0.2125.111c2401d01256359d011e7C:\Program Files (x86)\Google\Chrome\Application\chrome.exea9cad77a-7e49-11e4-82d1-a02bb83c0bc9
 
Error: (12/07/2014 02:43:52 PM) (Source: Application Hang) (EventID: 1002) (User: )
Description: wwahost.exe6.3.9600.17031ab801d0125560d75baa4294967295C:\Windows\syswow64\wwahost.exe56956785-7e49-11e4-82d1-a02bb83c0bc9Microsoft.SkypeApp_3.1.0.1005_x86__kzf8qxf38zg5cApp
 
Error: (12/07/2014 02:38:45 PM) (Source: Application Hang) (EventID: 1002) (User: )
Description: LiveComm.exe17.5.9600.2068988401d0112f5c660bee4294967295C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.5.9600.20689_x64__8wekyb3d8bbwe\LiveComm.exea2aa4c4e-7e48-11e4-82d1-a02bb83c0bc9microsoft.windowscommunicationsapps_17.5.9600.20689_x64__8wekyb3d8bbweppleae38af2e007f4358a809ac99a64a67c1
 
Error: (12/06/2014 03:35:47 AM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 5062
 
Error: (12/06/2014 03:35:47 AM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 5062
 
Error: (12/06/2014 03:35:47 AM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (12/04/2014 05:35:07 PM) (Source: Microsoft-Windows-LocationProvider) (EventID: 2006) (User: NT AUTHORITY)
Description: -2147024883
 
Error: (12/04/2014 05:33:05 PM) (Source: Customer Experience Improvement Program) (EventID: 1008) (User: )
Description: 80070005
 
Error: (12/03/2014 02:39:20 PM) (Source: Application Hang) (EventID: 1002) (User: )
Description: wwahost.exe6.3.9600.1703118ec01d00f300ebecedf4294967295C:\Windows\syswow64\wwahost.exe0389b88c-7b24-11e4-82d1-a02bb83c0bc9Microsoft.SkypeApp_3.1.0.1005_x86__kzf8qxf38zg5cApp
 
 
==================== Memory info =========================== 
 
Processor: Intel® Pentium® CPU N3520 @ 2.16GHz
Percentage of memory in use: 60%
Total physical RAM: 3984.27 MB
Available physical RAM: 1587.06 MB
Total Pagefile: 5664.27 MB
Available Pagefile: 1852.95 MB
Total Virtual: 131072 MB
Available Virtual: 131071.8 MB
 
==================== Drives ================================
 
Drive c: (Windows) (Fixed) (Total:676.55 GB) (Free:635.77 GB) NTFS
Drive d: (RECOVERY) (Fixed) (Total:21.21 GB) (Free:2.12 GB) NTFS ==>[System with boot components (obtained from reading drive)]
 
==================== MBR & Partition Table ==================
 
========================================================
Disk: 0 (Size: 698.6 GB) (Disk ID: 9C15E053)
 
Partition: GPT Partition Type.
 


#4 Machiavelli

Machiavelli

    Agent 007


  • Malware Response Instructor
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  • Gender:Male
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  • Local time:04:08 PM

Posted 25 December 2014 - 12:07 PM

Step 1: Adwarecleaner

Please download AdwCleaner (by Xplode) from the link below and save it to your Desktop:

Download Mirror #1
  • Right-click on AdwCleaner.exe and select Run as administrator. (If you have Windows XP the just run it)
  • Click Scan and let the scan run.
  • When it finishes, click Clean, following the on screen prompts
  • After your computer reboots, a log will open. Please Copy (Ctrl+C) and Paste (Ctrl+V) this into your next post.
Note: The log can also be found in here: C:\AdwCleaner\

Step 2: Malwarebytes

Please download Malwarebytes Anti-Malware to your desktop Install the progamme and select update
Once it has updated select Settings > Detection and Protection
Tick Scan for rootkits

MBAMsettings.JPG

Go back to the Dashboard and select Scan Now

MBAMScan.JPG

If threats are detected, click the Apply Actions button, MBAM will ask for a reboot.

MBAMReboot.JPG

MBAMLog.JPG

On completion of the scan (or after the reboot) select View Detailed Log
Select Export > Select text file and save to the desktop
Attach/Post that log

Step 3: Junkware Removal Tool

thisisujrt.gif  Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
Step 4: FRST Scan
  • Run FRST. (if you have Windows Vista / Windows 7 / Windows 8: Please do a Right click on the FRST icon and select Run as Administrator)
  • Click Scan to start FRST.
  • When FRST finishes scanning, a log, FRST.txt, will open.
  • Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this log into your next post please.

~Machiavelli

If I don't reply within 24 hours please PM me!

  • Every topic with no replies within 5 days will be closed.
  • If you like my help here please give me feedback.

unite_blue.png
 
 


#5 lschanta

lschanta
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  • Local time:04:08 PM

Posted 25 December 2014 - 06:10 PM

Here are all the logs you requested I'm still getting a ton of pop up ads and new tabs opening with ads if that's normal:

 

# AdwCleaner v4.106 - Report created 25/12/2014 at 16:56:11
# Updated 21/12/2014 by Xplode
# Database : 2014-12-21.4 [Live]
# Operating System : Windows 8.1  (64 bits)
# Username : Laura Schanta - LAURA
# Running from : C:\Users\Laura Schanta\Desktop\AdwCleaner (2).exe
# Option : Clean
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
File Deleted : C:\Users\Laura Schanta\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_static.re-markable00.re-markable.net_0.localstorage
File Deleted : C:\Users\Laura Schanta\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_static.re-markable00.re-markable.net_0.localstorage-journal
 
***** [ Scheduled Tasks ] *****
 
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v11.0.9600.17416
 
 
-\\ Google Chrome v38.0.2125.111
 
[C:\Users\Laura Schanta\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://search.aol.com/aol/search?q={searchTerms}
[C:\Users\Laura Schanta\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://www.ask.com/web?q={searchTerms}
 
*************************
 
AdwCleaner[R0].txt - [7414 octets] - [01/12/2014 14:16:13]
AdwCleaner[R1].txt - [1483 octets] - [25/12/2014 16:47:06]
AdwCleaner[R2].txt - [1541 octets] - [25/12/2014 16:52:22]
AdwCleaner[S0].txt - [7316 octets] - [01/12/2014 14:19:06]
AdwCleaner[S1].txt - [1470 octets] - [25/12/2014 16:56:11]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S1].txt - [1530 octets] ##########
 
 
 
 
 
 
Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 12/25/2014
Scan Time: 5:01:00 PM
Logfile: Malewarebytes.txt
Administrator: Yes
 
Version: 2.00.4.1028
Malware Database: v2014.12.25.15
Rootkit Database: v2014.12.23.02
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled
 
OS: Windows 8.1
CPU: x64
File System: NTFS
User: Laura Schanta
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 340341
Time Elapsed: 46 min, 25 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 0
(No malicious items detected)
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 0
(No malicious items detected)
 
Files: 1
PUP.Optional.DomaIQ, C:\$Recycle.Bin\S-1-5-21-2056154090-3960435479-1824234763-1001\$R5U1HXV.exe, Quarantined, [e85c145206767abc30e1f7015ba6a45c], 
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.4.0 (11.29.2014:1)
OS: Windows 8.1 x64
Ran by Laura Schanta on Thu 12/25/2014 at 17:54:35.46
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Registry Values
 
 
 
~~~ Registry Keys
 
 
 
~~~ Files
 
Successfully deleted: [File] C:\Windows\prefetch\AVG SAFEGUARD TOOLBAR-AB504911.pf
 
 
 
~~~ Folders
 
 
 
~~~ Event Viewer Logs were cleared
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Thu 12/25/2014 at 17:59:50.71
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
 
 
Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 25-12-2014
Ran by Laura Schanta (administrator) on LAURA on 25-12-2014 18:01:33
Running from C:\Users\Laura Schanta\Desktop
Loaded Profile: Laura Schanta (Available profiles: Laura Schanta)
Platform: Windows 8.1 (X64) OS Language: English (United States)
Internet Explorer Version 11
Boot Mode: Normal
 
==================== Processes (Whitelisted) =================
 
(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)
 
() C:\Program Files\Hewlett-Packard\SimplePass\cachesrvr.exe
(Softex Inc.) C:\Program Files\Hewlett-Packard\SimplePass\OmniServ.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
(Microsoft Corporation) C:\Windows\System32\wlanext.exe
(Andrea Electronics Corporation) C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe
(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2015\avgwdsvc.exe
(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe
(Hewlett-Packard Development Company, L.P.) C:\Program Files (x86)\Hewlett-Packard\HP System Event\HPWMISVC.exe
(Microsoft Corporation) C:\Windows\System32\dasHost.exe
(Intel® Corporation) C:\Program Files\Intel\TXE Components\TCS\HeciServer.exe
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
() C:\Program Files\Hewlett-Packard\SimplePass\opvapp.exe
(Microsoft Corporation) C:\Windows\System32\SkyDrive.exe
(Intel Corporation) C:\Windows\System32\igfxsrvc.exe
(Intel Corporation) C:\Windows\System32\hkcmd.exe
(Intel Corporation) C:\Windows\System32\igfxpers.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe
(Hewlett-Packard) C:\Program Files\Hewlett-Packard\SimplePass\HPSmplPass.exe
(Hewlett-Packard) C:\Program Files\Hewlett-Packard\SimplePass\OPBHOBroker.exe
(Hewlett-Packard) C:\Program Files\Hewlett-Packard\SimplePass\OPBHOBrokerDsktop.exe
(Hewlett-Packard Development Company, L.P.) C:\Program Files (x86)\Hewlett-Packard\HP System Event\HPMSGSVC.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2015\avgui.exe
(Apple Inc.) C:\Program Files (x86)\iTunes\iTunesHelper.exe
(Apple Inc.) C:\Program Files\iPod\bin\iPodService.exe
(CyberLink) C:\Program Files (x86)\CyberLink\Power2Go8\CLMLSvc_P2G8.exe
(CyberLink Corp.) C:\Program Files (x86)\CyberLink\YouCam\YouCamService.exe
(CyberLink) C:\Program Files (x86)\CyberLink\PowerDVD12\Kernel\DMS\CLMSMonitorServicePDVD12.exe
(CyberLink) C:\Program Files (x86)\CyberLink\PowerDVD12\Kernel\DMS\CLMSServerPDVD12.exe
(WildTangent) C:\Program Files (x86)\WildTangent Games\App\GamesAppIntegrationService.exe
(Hewlett-Packard Company) C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe
(Microsoft Corporation) C:\Windows\System32\SettingSyncHost.exe
 
 
==================== Registry (Whitelisted) ==================
 
(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)
 
HKLM\...\Run: [RTHDVCPL] => C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe [7510896 2014-01-13] (Realtek Semiconductor)
HKLM\...\Run: [SimplePass] => C:\Program Files\Hewlett-Packard\SimplePass\HPSmplPass.exe [2758200 2013-10-14] (Hewlett-Packard)
HKLM\...\Run: [OPBHOBroker] => C:\Program Files\Hewlett-Packard\SimplePass\OPBHOBroker.exe [155704 2013-10-14] (Hewlett-Packard)
HKLM\...\Run: [OPBHOBrokerDesktop] => C:\Program Files\Hewlett-Packard\SimplePass\OPBHOBrokerDsktop.exe [155704 2013-10-14] (Hewlett-Packard)
HKLM\...\Run: [SynTPEnh] => C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [2803440 2013-12-13] (Synaptics Incorporated)
HKLM-x32\...\Run: [HPMessageService] => C:\Program Files (x86)\Hewlett-Packard\HP System Event\HPMSGSVC.exe [1045304 2013-10-08] (Hewlett-Packard Development Company, L.P.)
HKLM-x32\...\Run: [AVG_UI] => C:\Program Files (x86)\AVG\AVG2015\avgui.exe [3653136 2014-11-09] (AVG Technologies CZ, s.r.o.)
HKLM-x32\...\Run: [iTunesHelper] => C:\Program Files (x86)\iTunes\iTunesHelper.exe [157480 2014-10-15] (Apple Inc.)
HKLM\...\RunOnce: [NCPluginUpdater] => C:\Program Files (x86)\Hewlett-Packard\HP Health Check\ActiveCheck\product_line\NCPluginUpdater.exe [21720 2014-12-16] (Hewlett-Packard)
Winlogon\Notify\igfxcui: C:\Windows\system32\igfxdev.dll (Intel Corporation)
Startup: C:\Users\Laura Schanta\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\IMVU.lnk
ShortcutTarget: IMVU.lnk -> C:\Users\Laura Schanta\AppData\Roaming\IMVUClient\IMVUQualityAgent.exe (No File)
CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION
 
==================== Internet (Whitelisted) ====================
 
(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)
 
HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/HPNOT14/1
HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/HPNOT14/1
HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPNOT14/1
HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPNOT14/1
HKU\S-1-5-21-2056154090-3960435479-1824234763-1001\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPNOT14/1
StartMenuInternet: IEXPLORE.EXE - iexplore.exe
SearchScopes: HKLM -> {D944BB61-2E34-4DBF-A683-47E505C587DC} URL = http://rover.ebay.com/rover/1/711-154371-11896-2/4 ?mpre=http%3A%2F%2Fwww.ebay.com%2Fsch%2F%3F_nkw%3D{searchTerms}&keyword={searchTerms}
SearchScopes: HKLM-x32 -> {D944BB61-2E34-4DBF-A683-47E505C587DC} URL = http://rover.ebay.com/rover/1/711-154371-11896-2/4 ?mpre=http%3A%2F%2Fwww.ebay.com%2Fsch%2F%3F_nkw%3D{searchTerms}&keyword={searchTerms}
SearchScopes: HKU\.DEFAULT -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
SearchScopes: HKU\S-1-5-19 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
SearchScopes: HKU\S-1-5-20 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
SearchScopes: HKU\S-1-5-21-2056154090-3960435479-1824234763-1001 -> {1A7ABC6B-3055-4D56-AA0F-B662E15D4478} URL = http://www.amazon.com/s/ref=azs_osd_iea?ie=UTF-8&tag=hp-us2-vsb-20&link%5Fcode=qs&index=aps&field-keywords={searchTerms}
SearchScopes: HKU\S-1-5-21-2056154090-3960435479-1824234763-1001 -> {D944BB61-2E34-4DBF-A683-47E505C587DC} URL = http://rover.ebay.com/rover/1/711-154371-11896-2/4 ?mpre=http%3A%2F%2Fwww.ebay.com%2Fsch%2F%3F_nkw%3D{searchTerms}&keyword={searchTerms}
BHO: Lync Browser Helper -> {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} -> C:\Program Files\Microsoft Office\Office15\OCHelper.dll (Microsoft Corporation)
BHO: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files\Microsoft Office\Office15\URLREDIR.DLL (Microsoft Corporation)
BHO: Microsoft SkyDrive Pro Browser Helper -> {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} -> C:\Program Files\Microsoft Office\Office15\GROOVEEX.DLL (Microsoft Corporation)
BHO: HP Network Check Helper -> {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} -> C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPluginx64.dll (Hewlett-Packard)
BHO-x32: Lync Browser Helper -> {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} -> C:\Program Files (x86)\Microsoft Office\Office15\OCHelper.dll (Microsoft Corporation)
BHO-x32: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files (x86)\Microsoft Office\Office15\URLREDIR.DLL (Microsoft Corporation)
BHO-x32: Microsoft SkyDrive Pro Browser Helper -> {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} -> C:\Program Files (x86)\Microsoft Office\Office15\GROOVEEX.DLL (Microsoft Corporation)
BHO-x32: HP Network Check Helper -> {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} -> C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll (Hewlett-Packard)
Handler: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files\Microsoft Office\Office15\MSOSB.DLL (Microsoft Corporation)
Tcpip\Parameters: [DhcpNameServer] 192.168.2.1 75.75.76.76 75.75.75.75
 
FireFox:
========
FF Plugin: @microsoft.com/SharePoint,version=14.0 -> C:\PROGRA~1\MICROS~1\Office15\NPSPWRAP.DLL (Microsoft Corporation)
FF Plugin-x32: @adobe.com/ShockwavePlayer -> C:\windows\SysWOW64\Adobe\Director\np32dsw_1204144.dll (Adobe Systems, Inc.)
FF Plugin-x32: @Apple.com/iTunes,version=1.0 -> C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()
FF Plugin-x32: @microsoft.com/Lync,version=15.0 -> C:\Program Files (x86)\Mozilla Firefox\plugins\npmeetingjoinpluginoc.dll (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 -> C:\PROGRA~2\MICROS~1\Office15\NPSPWRAP.DLL (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=16.4.3508.0205 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.25.11\npGoogleUpdate3.dll (Google Inc.)
FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.25.11\npGoogleUpdate3.dll (Google Inc.)
FF Plugin-x32: @WildTangent.com/GamesAppPresenceDetector,Version=1.0 -> C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\1\NP_wtapp.dll ()
FF Plugin ProgramFiles/Appdata: C:\Program Files (x86)\mozilla firefox\plugins\npMeetingJoinPluginOC.dll (Microsoft Corporation)
 
Chrome: 
=======
CHR dev: Chrome dev build detected! <======= ATTENTION
CHR Profile: C:\Users\Laura Schanta\AppData\Local\Google\Chrome\User Data\Default
CHR Extension: (Google Slides) - C:\Users\Laura Schanta\AppData\Local\Google\Chrome\User Data\Default\Extensions\aapocclcgogkmnckokdopfmhonfmgoek [2014-12-01]
CHR Extension: (Google Docs) - C:\Users\Laura Schanta\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake [2014-12-01]
CHR Extension: (Google Drive) - C:\Users\Laura Schanta\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf [2014-12-01]
CHR Extension: (YouTube) - C:\Users\Laura Schanta\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2014-12-01]
CHR Extension: (Google Search) - C:\Users\Laura Schanta\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2014-12-01]
CHR Extension: (Google Sheets) - C:\Users\Laura Schanta\AppData\Local\Google\Chrome\User Data\Default\Extensions\felcaaldnbdncclmgdcncolpebgiejap [2014-12-01]
CHR Extension: (Gmail) - C:\Users\Laura Schanta\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2014-12-01]
CHR StartMenuInternet: Google Chrome - chrome.exe
 
==================== Services (Whitelisted) =================
 
(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)
 
S2 avgfws; C:\Program Files (x86)\AVG\AVG2015\avgfws.exe [1486664 2014-11-09] (AVG Technologies CZ, s.r.o.)
S2 AVGIDSAgent; C:\Program Files (x86)\AVG\AVG2015\avgidsagent.exe [3488784 2014-11-09] (AVG Technologies CZ, s.r.o.)
R2 avgwd; C:\Program Files (x86)\AVG\AVG2015\avgwdsvc.exe [298080 2014-11-09] (AVG Technologies CZ, s.r.o.)
R2 Cachedrv server; C:\Program Files\Hewlett-Packard\SimplePass\cachesrvr.exe [109568 2013-10-14] () [File not signed]
R2 CyberLink PowerDVD 12 Media Server Monitor Service; C:\Program Files (x86)\CyberLink\PowerDVD12\Kernel\DMS\CLMSMonitorServicePDVD12.exe [77576 2013-10-18] (CyberLink)
R2 CyberLink PowerDVD 12 Media Server Service; C:\Program Files (x86)\CyberLink\PowerDVD12\Kernel\DMS\CLMSServerPDVD12.exe [298760 2013-10-18] (CyberLink)
R2 GamesAppIntegrationService; C:\Program Files (x86)\WildTangent Games\App\GamesAppIntegrationService.exe [227904 2014-04-24] (WildTangent)
R2 HP Support Assistant Service; C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe [92160 2014-01-13] (Hewlett-Packard Company) [File not signed]
R2 HPWMISVC; C:\Program Files (x86)\Hewlett-Packard\HP System Event\HPWMISVC.exe [1039160 2013-10-08] (Hewlett-Packard Development Company, L.P.)
R2 Intel® Capability Licensing Service Interface; C:\Program Files\Intel\TXE Components\TCS\HeciServer.exe [733696 2013-07-01] (Intel® Corporation) [File not signed]
S3 Intel® Capability Licensing Service TCP IP Interface; C:\Program Files\Intel\TXE Components\TCS\SocketHeciServer.exe [822232 2013-07-01] (Intel® Corporation)
R2 omniserv; C:\Program Files\Hewlett-Packard\SimplePass\OmniServ.exe [87552 2013-10-14] (Softex Inc.) [File not signed]
R2 RtkAudioService; C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe [290520 2014-01-08] (Realtek Semiconductor)
S3 w3logsvc; C:\Windows\system32\inetsrv\w3logsvc.dll [76800 2013-08-26] (Microsoft Corporation)
S3 WdNisSvc; C:\Program Files\Windows Defender\NisSrv.exe [368632 2014-09-21] (Microsoft Corporation)
S3 WinDefend; C:\Program Files\Windows Defender\MsMpEng.exe [23792 2014-09-21] (Microsoft Corporation)
 
==================== Drivers (Whitelisted) ====================
 
(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)
 
S0 Avgboota; C:\Windows\System32\DRIVERS\avgboota.sys [20496 2013-09-04] (AVG Technologies CZ, s.r.o.)
R1 Avgdiska; C:\Windows\System32\DRIVERS\avgdiska.sys [153368 2014-06-18] (AVG Technologies CZ, s.r.o.)
R1 Avgfwfd; C:\Windows\system32\DRIVERS\avgfwd6a.sys [57144 2013-09-26] (AVG Technologies CZ, s.r.o.)
R1 AVGIDSDriver; C:\Windows\System32\DRIVERS\avgidsdrivera.sys [263960 2014-10-29] (AVG Technologies CZ, s.r.o.)
R0 AVGIDSHA; C:\Windows\System32\DRIVERS\avgidsha.sys [190744 2014-06-18] (AVG Technologies CZ, s.r.o.)
R1 Avgldx64; C:\Windows\System32\DRIVERS\avgldx64.sys [243480 2014-08-28] (AVG Technologies CZ, s.r.o.)
R0 Avgloga; C:\Windows\System32\DRIVERS\avgloga.sys [313624 2014-07-18] (AVG Technologies CZ, s.r.o.)
R0 Avgmfx64; C:\Windows\System32\DRIVERS\avgmfx64.sys [124184 2014-10-05] (AVG Technologies CZ, s.r.o.)
R0 Avgrkx64; C:\Windows\System32\DRIVERS\avgrkx64.sys [31512 2014-06-18] (AVG Technologies CZ, s.r.o.)
R1 avgtp; C:\Windows\system32\drivers\avgtpx64.sys [50976 2014-08-11] (AVG Technologies)
R1 Avgwfpa; C:\Windows\system32\DRIVERS\avgwfpa.sys [277784 2014-09-24] (AVG Technologies CZ, s.r.o.)
R1 CLVirtualDrive; C:\Windows\system32\DRIVERS\CLVirtualDrive.sys [91712 2013-03-05] (CyberLink)
R3 GPIO; C:\Windows\System32\drivers\iaiogpioe.sys [31232 2013-11-11] (Intel Corporation)
R0 MBI; C:\Windows\System32\drivers\MBI.sys [29464 2014-01-23] (Intel Corporation)
R3 RSP2STOR; C:\Windows\system32\DRIVERS\RtsP2Stor.sys [291544 2014-01-03] (Realtek Semiconductor Corp.)
R3 RTWlanE; C:\Windows\system32\DRIVERS\rtwlane.sys [3068120 2014-01-10] (Realtek Semiconductor Corporation                           )
S3 SmbDrv; C:\Windows\System32\drivers\Smb_driver_AMDASF.sys [29936 2013-12-13] (Synaptics Incorporated)
R3 SmbDrvI; C:\Windows\system32\DRIVERS\Smb_driver_Intel.sys [31472 2013-12-13] (Synaptics Incorporated)
S3 tapoas; C:\Windows\system32\DRIVERS\tapoas.sys [30720 2012-07-15] (The OpenVPN Project)
R3 TXEIx64; C:\Windows\System32\drivers\TXEIx64.sys [88592 2014-01-15] (Intel Corporation)
S3 WdNisDrv; C:\Windows\System32\Drivers\WdNisDrv.sys [114496 2014-09-21] (Microsoft Corporation)
R3 WirelessButtonDriver; C:\Windows\System32\drivers\WirelessButtonDriver64.sys [20800 2013-07-22] (Hewlett-Packard Development Company, L.P.)
U3 McMPFSvc; No ImagePath
U3 McNaiAnn; No ImagePath
U3 mfecore; No ImagePath
U3 MSK80Service; No ImagePath
 
==================== NetSvcs (Whitelisted) ===================
 
(If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.)
 
 
==================== One Month Created Files and Folders ========
 
(If an entry is included in the fixlist, the file\folder will be moved.)
 
2014-12-25 17:59 - 2014-12-25 17:59 - 00000716 _____ () C:\Users\Laura Schanta\Desktop\JRT.txt
2014-12-25 17:53 - 2014-12-25 17:53 - 00001179 _____ () C:\Users\Laura Schanta\Desktop\Malewarebytes.txt
2014-12-25 16:59 - 2014-12-25 16:59 - 00001610 _____ () C:\Users\Laura Schanta\Desktop\AdwCleaner[S1].txt
2014-12-25 16:46 - 2014-12-25 16:46 - 02173952 _____ () C:\Users\Laura Schanta\Desktop\AdwCleaner (2).exe
2014-12-25 16:45 - 2014-12-25 16:45 - 01707646 _____ (Thisisu) C:\Users\Laura Schanta\Desktop\JRT.exe
2014-12-25 11:33 - 2014-12-25 11:34 - 00031093 _____ () C:\Users\Laura Schanta\Desktop\Addition.txt
2014-12-25 11:31 - 2014-12-25 18:01 - 00016844 _____ () C:\Users\Laura Schanta\Desktop\FRST.txt
2014-12-25 11:31 - 2014-12-25 18:01 - 00000000 ____D () C:\FRST
2014-12-25 11:30 - 2014-12-25 11:30 - 02122240 _____ (Farbar) C:\Users\Laura Schanta\Desktop\FRST64.exe
2014-12-22 13:19 - 2014-12-22 13:19 - 05601641 _____ (Swearware) C:\Users\Laura Schanta\Downloads\ComboFix.exe
2014-12-01 14:25 - 2014-12-01 14:25 - 00000000 ____D () C:\Windows\ERUNT
2014-12-01 14:21 - 2014-12-25 17:48 - 00001030 _____ () C:\Windows\PFRO.log
2014-12-01 14:16 - 2014-12-25 16:56 - 00000000 ____D () C:\AdwCleaner
2014-11-28 14:44 - 2014-12-22 13:07 - 00010989 _____ () C:\Users\Laura Schanta\Downloads\hijackthis.log
2014-11-28 14:44 - 2014-11-28 14:44 - 00388608 _____ (Trend Micro Inc.) C:\Users\Laura Schanta\Downloads\HijackThis.exe
2014-11-28 13:11 - 2014-12-25 17:51 - 00129752 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\MBAMSwissArmy.sys
2014-11-28 13:10 - 2014-12-04 17:21 - 00001125 _____ () C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
2014-11-28 13:10 - 2014-12-04 17:21 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes Anti-Malware
2014-11-28 13:10 - 2014-12-04 17:21 - 00000000 ____D () C:\Program Files (x86)\Malwarebytes Anti-Malware
2014-11-28 13:10 - 2014-11-28 13:10 - 00000000 ____D () C:\ProgramData\Malwarebytes
2014-11-28 13:10 - 2014-11-21 06:14 - 00093400 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mbamchameleon.sys
2014-11-28 13:10 - 2014-11-21 06:14 - 00064216 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mwac.sys
2014-11-28 13:10 - 2014-11-21 06:14 - 00025816 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mbam.sys
2014-11-28 13:09 - 2014-11-28 13:10 - 19828376 _____ (Malwarebytes Corporation ) C:\Users\Laura Schanta\Downloads\mbam-setup-2.0.3.1025.exe
2014-11-28 10:53 - 2014-11-28 10:53 - 03145728 _____ () C:\Users\Laura Schanta\Downloads\msert.exe
 
==================== One Month Modified Files and Folders =======
 
(If an entry is included in the fixlist, the file\folder will be moved.)
 
2014-12-25 18:00 - 2013-08-22 10:36 - 00000000 ____D () C:\Windows\system32\sru
2014-12-25 17:52 - 2014-07-28 16:03 - 00000000 ____D () C:\Users\Laura Schanta\Documents\Youcam
2014-12-25 17:50 - 2014-07-28 22:00 - 00000000 __RDO () C:\Users\Laura Schanta\SkyDrive
2014-12-25 17:50 - 2014-07-28 16:12 - 00000914 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2014-12-25 17:49 - 2013-08-22 09:45 - 00000006 ____H () C:\Windows\Tasks\SA.DAT
2014-12-25 17:48 - 2014-04-24 11:45 - 00000000 ____D () C:\Windows\Hewlett-Packard
2014-12-25 17:48 - 2013-08-22 08:25 - 00524288 ___SH () C:\Windows\system32\config\BBI
2014-12-25 17:47 - 2014-07-28 15:57 - 01586513 _____ () C:\Windows\WindowsUpdate.log
2014-12-25 17:46 - 2014-07-28 16:04 - 00003946 _____ () C:\Windows\System32\Tasks\User_Feed_Synchronization-{92FFE766-D8C5-4ED0-9E63-C43E151BCEE4}
2014-12-25 17:33 - 2014-07-28 16:06 - 00003600 _____ () C:\Windows\System32\Tasks\Optimize Start Menu Cache Files-S-1-5-21-2056154090-3960435479-1824234763-1001
2014-12-25 17:27 - 2014-07-28 16:12 - 00000918 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2014-12-25 17:03 - 2014-07-28 16:10 - 00000000 ____D () C:\ProgramData\MFAData
2014-12-25 16:58 - 2014-11-04 11:01 - 00000376 _____ () C:\Windows\Tasks\HPCeeScheduleForLaura Schanta.job
2014-12-25 16:56 - 2014-07-28 16:00 - 00000000 ____D () C:\Users\Laura Schanta
2014-12-25 16:45 - 2013-08-22 10:36 - 00000000 ____D () C:\Windows\AppReadiness
2014-12-25 11:36 - 2013-08-22 10:20 - 00000000 ____D () C:\Windows\CbsTemp
2014-12-25 11:33 - 2014-11-04 11:01 - 00003206 _____ () C:\Windows\System32\Tasks\HPCeeScheduleForLaura Schanta
2014-12-25 11:31 - 2014-07-29 10:42 - 00000052 _____ () C:\Windows\SysWOW64\DOErrors.log
2014-12-25 11:30 - 2014-07-29 10:42 - 00000000 _____ () C:\Windows\system32\HP_ActiveX_Patch_NOT_DETECTED.txt
2014-12-18 20:31 - 2014-11-06 09:28 - 00000000 ____D () C:\Users\Laura Schanta\Desktop\Papers
2014-12-18 20:31 - 2013-08-22 08:25 - 00262144 ___SH () C:\Windows\system32\config\ELAM
2014-12-04 21:32 - 2014-11-24 18:37 - 00000000 ____D () C:\Program Files (x86)\redfive
2014-12-04 21:32 - 2014-11-23 15:39 - 00000000 ____D () C:\ProgramData\AVG2015
2014-12-01 23:34 - 2014-07-28 16:00 - 00000000 ____D () C:\Users\Laura Schanta\AppData\Local\Packages
2014-12-01 15:04 - 2013-08-26 01:09 - 00956476 _____ () C:\Windows\system32\PerfStringBackup.INI
2014-12-01 13:57 - 2014-10-19 18:53 - 00000000 ____D () C:\Windows\Minidump
2014-12-01 13:57 - 2013-08-26 01:57 - 00000000 ____D () C:\Windows\Panther
2014-11-28 14:44 - 2014-07-28 16:01 - 00000000 ____D () C:\Users\Laura Schanta\AppData\Local\VirtualStore
2014-11-28 14:34 - 2014-08-29 18:50 - 00000000 ____D () C:\Users\Laura Schanta\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\IMVU
2014-11-28 11:59 - 2014-07-28 18:48 - 00000000 ____D () C:\Program Files\KMSpico
 
Some content of TEMP:
====================
C:\Users\Laura Schanta\AppData\Local\Temp\Quarantine.exe
C:\Users\Laura Schanta\AppData\Local\Temp\sqlite3.dll
 
 
==================== Bamital & volsnap Check =================
 
(There is no automatic fix for files that do not pass verification.)
 
C:\Windows\System32\winlogon.exe => File is digitally signed
C:\Windows\System32\wininit.exe => File is digitally signed
C:\Windows\explorer.exe => File is digitally signed
C:\Windows\SysWOW64\explorer.exe => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\SysWOW64\svchost.exe => File is digitally signed
C:\Windows\System32\services.exe => File is digitally signed
C:\Windows\System32\User32.dll => File is digitally signed
C:\Windows\SysWOW64\User32.dll => File is digitally signed
C:\Windows\System32\userinit.exe => File is digitally signed
C:\Windows\SysWOW64\userinit.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
C:\Windows\System32\Drivers\volsnap.sys => File is digitally signed
 
 
LastRegBack: 2014-12-01 15:47
 
==================== End Of Log ============================

 

Attached Files



#6 Machiavelli

Machiavelli

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Posted 26 December 2014 - 04:42 AM

Please follow these instructions here to reset chrome.

Step 1: FRST Fix
  • Please download the attached fixlist.txt file and save it to the same location as FRST

    Note: It's important that both files, FRST.exe/FRST64.exe and fixlist.txt are in the same location or the fix will not work
    NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
  • Run FRST.exe/FRST64.exe and press the Fix button just once and wait
  • If for some reason the tool needs a restart, please make sure you let the system restart normally, then let the tool complete its run
  • When finished, FRST will generate a log (Fixlog.txt) in the same location the tool was run, please post it to your reply
Step 2: FRST Scan
  • Run FRST. (if you have Windows Vista / Windows 7 / Windows 8: Please do a Right click on the FRST icon and select Run as Administrator)
  • Click Scan to start FRST.
  • When FRST finishes scanning, a log, FRST.txt, will open.
  • Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this log into your next post please.
Step 3: ESET

Please run a free online scan with the ESET Online Scanner:

IMPORTANT: You MUST use Internet Explorer for this step!
  • Visit the ESET Online Scanner Web Page
  • Select the blue Run ESET Online Scanner button:
    ESET1_zps23a5e840.png
  • Tick the box next to YES, I accept the Terms of Use and click Start
    ESET_EULA2_zps9451f1c3.png
  • When asked, allow the ActiveX control to install.
  • Select Enable detection of potentially unwanted applications and select Advanced Settings:
    ESET2_zpsc701c045.png
  • Make sure to check the options Remove found threats and Enable Anti-Stealth technology are checked:
    ESET4_zps0afafd0d.png
  • Click Start. (This scan can take several hours, so please be patient):
    ESET3_zpsccd1657d.png
  • Once the scan is completed, select List of found threats:
    ESET5_zpsd27be299.png
  • Select Export to text file... and save the file as ESETlog.txt on your Desktop:
    ESET6_zpsc17d154e.png
  • Click the Back button.
  • Click the Finish button:
    ESET9_zps51587217.png
  • Use Notepad to open the saved log file (on your Desktop- ESET.txt)[/b]
  • Copy and paste that log as a reply to this topic.
Step 4: Question

How is your PC running?

Attached Files


~Machiavelli

If I don't reply within 24 hours please PM me!

  • Every topic with no replies within 5 days will be closed.
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#7 lschanta

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Posted 28 December 2014 - 03:33 PM

The fixlog is attached. I'm still getting a ton of pop ups and the eset scan found no threats

Attached Files



#8 lschanta

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Posted 28 December 2014 - 04:13 PM

I actually just reset my browsers and rescanned for any maleware and as of now I'm having no more pop ups



#9 Machiavelli

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Posted 28 December 2014 - 04:25 PM

Good, but what's with step 2?

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#10 Machiavelli

Machiavelli

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Posted 01 January 2015 - 07:34 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.

~Machiavelli

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