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Can't connect Wireless


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#1 jmushow

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Posted 22 December 2014 - 11:20 AM

This topic was originally in the Virus forum, but they requested I move it here.  We wen't though most of the viruses and I believe its pretty clean at this point.  Here is my original request:

 

I am trying to clean my girlfriends computer which cannot connect to any wireless router.  I have gone through the normal malware and security cleanses (Malware bytes, JRT, AVG) and got to the point that they come up clean when rerun (but had a host of issues prior).  Two issues are still present - I randomly still get chkdsk errors, but cannot fix them in the command box, as it tells me it is being used by something else so I have to schedule it for next reboot.  The second an main issue is that I cannot connect to wireless.  Initially the adapter would not even show any wireless routers.  After deleting/recreating the adapter and other tricks I have found it starting showing all the routers in my building but if I tried to connect to them it would not give me a prompt for a password (the icon also did no indicate that it was secure network).  I ran SFC /Scannow once and the logfile shows tons of files that it could not repair.  After all that, my adapter is no longer showing any wireless routers anymore.  I believe I still have some viruses (or reminiscent thereof) but I think I have many corrupted files.  Also - no Windows recovery disk and the only option this MSI laptop has is a full blown recovery that wipes the disk which is my last resort.

 

Thanks

Jack



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#2 JohnC_21

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Posted 22 December 2014 - 08:47 PM

With all your file errors I am not sure this will work but download and run Netadapter all in one repair and click the Advanced Repair button.

 

You can do a repair install of windows 7. Download the iso of your Windows 7 version (Windows 7 Home Premium x86 English (32 bits) - from your other thread) here and burn it to a DVD. Before you do the repair install download and run this utility that will backup your activation files. The files are saved in the a folder you unzipped the utility to. Save that to a USB key. After the repair, if the OS needs to be activated, you can use the backup.

 

I would back up any important data first if you should decide to do the repair install.


Edited by JohnC_21, 22 December 2014 - 08:48 PM.


#3 jmushow

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Posted 27 December 2014 - 02:30 PM

I tried the Netadapter and it really didn't seem to do much.  I also tried a similar repair which someone in the Malware forum suggested.  I think I am just going to bite the bullet and backup then restore my Windows 7.  I believe that I have files missing/damaged to to a HD issue so that is my best overall bet.

 

Thanks for all you help and have a joyful New Year!

Jack






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