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Ransom ware?


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10 replies to this topic

#1 vickit12

vickit12

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Posted 22 December 2014 - 01:05 AM

When I oened my computer earlier I had a notificationfom AVG of some viruses. I chose to remove all but some could not be removed and one said to reboot. I rebooted my computer and when I sign into Windows XP I get a black screen that says. "Attention! Your computer was attacked by virus-encoder. All your files are encrypted cryptographically strong,without the original key recovery is impossible! To get the decoder and the original key, you need to write to us at the email decode@india.com with the subject "encryption" stating your id. Write on the case, do not waste your and our time on empty threats. Responses to letters only appropriate people are not adequate ignore. ". I'm not even sure what it wants me to do What do I do now?

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#2 Aaflac

Aaflac

    Doin' Dis 'n Dat...


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Posted 22 December 2014 - 11:45 PM

Welcome to the forum, vickit12.

 

Ransomware it is, and if files got encrypted, to my knowledge, at this time there is no solution.

 

Let's see what the system shows...

 

Please use the Farbar Recovery Scan Tool.
Download: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/

Select the version that applies to your system.
Save it to your Desktop.

 

Double-click the downloaded file to run it.

When the tool opens, click Yes to the disclaimer.

 

Press the Scan button.

When done, the tool makes a log, FRST.txt, in the same directory from which the tool is run (Desktop).
>> Please provide the FRST.txt in your reply.

 

The first time the tool is run, it also creates another log: Addition.txt
>> Also post the Addition.txt in your reply.

 

 

 


Old duck...


#3 vickit12

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Posted 25 December 2014 - 11:25 PM

Additional scan result of Farbar Recovery Scan Tool (x64) Version: 25-12-2014
Ran by Vicki at 2014-12-25 22:09:27
Running from C:\Users\Vicki\Downloads
Boot Mode: Safe Mode (with Networking)
==========================================================
 
 
==================== Security Center ========================
 
(If an entry is included in the fixlist, it will be removed.)
 
 
==================== Installed Programs ======================
 
(Only the adware programs with "hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)
 
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 1.5.3.9130 - Adobe Systems Inc.)
Adobe Flash Player 15 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 15.0.0.246 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.10) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.10 - Adobe Systems Incorporated)
Airport Mania (x32 Version: 2.2.0.95 - WildTangent) Hidden
Ancient Hearts (x32 Version: 2.2.0.95 - WildTangent) Hidden
Apple Application Support (HKLM-x32\...\{83CAF0DE-8D3B-4C37-A631-2B8F16EC3031}) (Version: 3.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{BDD99690-3541-4619-9D2A-3CDDB3E15F9E}) (Version: 8.0.5.6 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Ask Shopping Toolbar (HKLM-x32\...\{504C5456-372D-5341-5400-A758B70C0300}) (Version: 12.3.0.946 - APN, LLC) <==== ATTENTION
Ask Toolbar (HKLM-x32\...\{504C5432-0076-A76A-76A7-A758B70B0500}) (Version: 11.5.0.804 - Ask Partner Network) <==== ATTENTION
AVerMedia MiniCard Hybrid TV Tuner 1.1.64.55 (HKLM-x32\...\AVerMedia MiniCard Hybrid TV Tuner) (Version: 1.1.64.55 - AVerMedia TECHNOLOGIES, Inc.)
AVG 2013 (HKLM\...\AVG) (Version: 2013.0.3469 - AVG Technologies)
AVG 2013 (Version: 13.0.3469 - AVG Technologies) Hidden
AVG 2013 (Version: 13.0.3722 - AVG Technologies) Hidden
AVG PC TuneUp 2014 (en-US) (x32 Version: 14.0.1001.519 - AVG) Hidden
AVG PC TuneUp 2014 (HKLM-x32\...\AVG PC TuneUp) (Version: 14.0.1001.519 - AVG)
AVG PC TuneUp 2014 (x32 Version: 14.0.1001.519 - AVG) Hidden
AVG PC TuneUp Language Pack (en-US) (x32 Version: 12.0.4020.9 - AVG Technologies) Hidden
AVG Security Toolbar (HKLM-x32\...\AVG Secure Search) (Version: 18.1.9.799 - AVG Technologies)
Azteca (x32 Version: 2.2.0.95 - WildTangent) Hidden
Bejeweled 2 Deluxe (x32 Version: 2.2.0.95 - WildTangent) Hidden
Bing Bar (HKLM-x32\...\{3365E735-48A6-4194-9988-CE59AC5AE503}) (Version: 7.3.132.0 - Microsoft Corporation)
Bing Maps 3D (HKLM\...\{6ACE7F46-FACE-4125-AE86-672F4F2A6A28}) (Version: 4.0.903.16005 - Microsoft Corporation)
Bob the Builder Can-Do-Zoo (x32 Version: 2.2.0.95 - WildTangent) Hidden
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Bounce Symphony (x32 Version: 2.2.0.95 - WildTangent) Hidden
Build-a-lot (x32 Version: 2.2.0.95 - WildTangent) Hidden
Buttons & OSDs control application gen3 (HKLM-x32\...\{79ECA886-C6EF-4BB3-9920-CB7906C01589}) (Version: 1.0.5.0 - Hewlett-Packard)
Canon IJ Scan Utility (HKLM-x32\...\Canon_IJ_Scan_Utility) (Version:  - Canon Inc.)
Canon MG3500 series MP Drivers (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MG3500_series) (Version: 1.01 - Canon Inc.)
Canon MG3500 series User Registration (HKLM-x32\...\Canon MG3500 series User Registration) (Version:  - ‭Canon Inc.)
Chuzzle Deluxe (x32 Version: 2.2.0.95 - WildTangent) Hidden
CinemaNow Media Manager (HKLM-x32\...\{6C122441-1861-4CD7-B1C5-A163A6984E12}) (Version: 1.9.1.105 - CinemaNow, Inc.)
Corel Paint it! touch - IPM (x32 Version: 1.1 - Corel Corporation) Hidden
CyberLink DVD Suite Deluxe (HKLM-x32\...\InstallShield_{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}) (Version: 7.0.2823 - CyberLink Corp.)
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Diner Dash 2 Restaurant Rescue (x32 Version: 2.2.0.95 - WildTangent) Hidden
DirectX for Managed Code Update (Summer 2004) (x32 Version: 9.02.2904 - Microsoft) Hidden
Dora's Carnival Adventure (x32 Version: 2.2.0.95 - WildTangent) Hidden
Dora's World Adventure (x32 Version: 2.2.0.95 - WildTangent) Hidden
DVD Menu Pack for HP TouchSmart Video (HKLM-x32\...\InstallShield_{FB4BB287-37F9-4E27-9C4D-2D3882E08EFF}) (Version: 4.0.4030 - Hewlett-Packard)
DVD Menu Pack for HP TouchSmart Video (x32 Version: 4.0.4030 - Hewlett-Packard) Hidden
Facebook for HP TouchSmart (HKLM-x32\...\{DE665CEA-0968-4211-B0B0-2A917CE9EC7E}) (Version: 1.0.0019 - Hewlett-Packard)
FATE (x32 Version: 2.2.0.95 - WildTangent) Hidden
Gem Shop (x32 Version: 2.2.0.95 - WildTangent) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 39.0.2171.95 - Google Inc.)
Google Earth (HKLM-x32\...\{4D2A6330-2F8B-11E3-9C40-B8AC6F97B88E}) (Version: 7.1.2.2041 - Google)
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
Hewlett-Packard ACLM.NET v1.2.1.1 (x32 Version: 1.00.0000 - Hewlett-Packard Company) Hidden
HP Advisor (HKLM-x32\...\{40FB8D7C-6FF8-4AF2-BC8B-0B1DB32AF04B}) (Version: 3.4.10262.3295 - Hewlett-Packard)
HP AppsCenter 1.00 (HKLM-x32\...\HP AppsCenter 1.00) (Version:  - )
HP Desktop Keyboard (HKLM-x32\...\HP Keyboard_is1) (Version: 1.0.0.13 - Hewlett-Packard)
HP MediaSmart CinemaNow 2.0 (HKLM-x32\...\{9008D736-35CA-40DB-A2BE-5F32D954E5AA}) (Version: 2.0 - Hewlett-Packard)
HP MediaSmart/TouchSmart Netflix (HKLM-x32\...\{BDDA1E1E-204E-4368-B0C2-737F16B76307}) (Version: 1.0.3.0 - Hewlett-Packard)
HP Odometer (HKLM-x32\...\{B8AC1A89-FFD1-4F97-8051-E505A160F562}) (Version: 2.10.0000 - Hewlett-Packard)
HP Setup (HKLM-x32\...\{72D90DB3-A16A-4545-B555-868471101833}) (Version: 8.1.4186.3400 - Hewlett-Packard)
HP Support Assistant (HKLM-x32\...\{EE202411-2C26-49E8-9784-1BC1DBF7DE96}) (Version: 7.0.39.15 - Hewlett-Packard Company)
HP Support Information (HKLM-x32\...\{B9A03B7B-E0FF-4FB3-BA83-762E58A1B0AA}) (Version: 10.1.0002 - Hewlett-Packard)
HP TouchSmart (HKLM-x32\...\{32A2B967-279F-457D-B767-76352DA2F108}) (Version: 4.0.32.0 - Hewlett-Packard)
HP TouchSmart Background - Beats (HKLM-x32\...\{3158BBE5-DDD7-4D17-94F8-CB1031118445}) (Version: 1.0.0.0 - Hewlett-Packard)
HP TouchSmart Browser (HKLM-x32\...\{89DE8F46-0495-46F7-94EB-DC6AA71BD3EE}) (Version: 4.0.0008 - Hewlett-Packard)
HP TouchSmart Calendar (HKLM-x32\...\{22CD5AA1-C28D-458A-AC3D-FB30F74111F9}) (Version: 4.0.3845.32287 - Hewlett-Packard)
HP TouchSmart Canvas (HKLM-x32\...\{157A2E65-1D59-4BE2-BBD4-D16A14EEF959}) (Version: 2.0.3832.30169 - Hewlett-Packard)
HP TouchSmart Clock (HKLM-x32\...\{053BC793-EB2F-48B6-AB61-6B76CCCCB041}) (Version: 3.0.3572.25998 - Hewlett-Packard)
HP TouchSmart DVD (HKLM-x32\...\InstallShield_{DCCAD079-F92C-44DA-B258-624FC6517A5A}) (Version: 4.0.4229 - Hewlett-Packard)
HP TouchSmart Live TV (HKLM-x32\...\InstallShield_{67626E09-5366-4480-8F1E-93FADF50CA15}) (Version: 3.3.3017 - Hewlett-Packard)
HP TouchSmart Music (HKLM-x32\...\InstallShield_{91A34181-9FAD-43AB-A35F-E7A8945B7E1C}) (Version: 4.0.4301 - Hewlett-Packard)
HP TouchSmart Notes (HKLM-x32\...\{5A9DADC3-6C03-4C83-8622-60405126D1E0}) (Version: 4.0.3845.23935 - Hewlett-Packard)
HP TouchSmart Paint it! by Corel (HKLM-x32\...\_{6807F13C-A925-4DD8-80C0-24D93A6FFE83}) (Version: 1.5.0.100 - Hewlett-Packard)
HP TouchSmart Photo (HKLM-x32\...\InstallShield_{C9DCE03F-8CB7-4146-A99C-0612D75177EA}) (Version: 4.0.4215 - Hewlett-Packard)
HP TouchSmart RecipeBox (HKLM-x32\...\{A1CE6220-A44F-4B0B-B445-738ACB55C25D}) (Version: 3.0.3822.27722 - Hewlett-Packard)
HP TouchSmart RSS (HKLM-x32\...\{8ABB6A99-E2D5-47E4-905A-2FD4657D235E}) (Version: 4.0.0006 - Hewlett-Packard)
HP TouchSmart Tutorials (HKLM-x32\...\{858FCB65-7C6D-4BA4-AD80-A3CB3744CE09}_is1) (Version: 3.2.0.2 - Hewlett-Packard)
HP TouchSmart Twitter (HKLM-x32\...\{29F19C52-0B82-4741-8015-8D46E28638EC}) (Version: 3.0.3833.22527 - Hewlett-Packard)
HP TouchSmart Video (HKLM-x32\...\InstallShield_{F04BFADD-C8CA-4C86-8F20-B1D7F4F8C66C}) (Version: 4.0.4211 - Hewlett-Packard)
HP TouchSmart Weather (HKLM-x32\...\{29CE5C81-B7F9-40EA-997E-606C09F515A6}) (Version: 4.0.2.0 - Hewlett-Packard)
HP TouchSmart Webcam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 4.0.3107 - Hewlett-Packard)
HP Update (HKLM-x32\...\{2EFA4E4C-7B5F-48F7-A1C0-1AA882B7A9C3}) (Version: 5.003.001.001 - Hewlett-Packard)
HP Vision Hardware Diagnostics (HKLM\...\{D79A02E9-6713-4335-9668-AAC7474C0C0E}) (Version: 2.1.4.0 - Hewlett-Packard)
Hulu Desktop (HKU\S-1-5-21-4128148070-4204035026-4222354918-1000\...\HuluDesktop) (Version: 0.9.14 - Hulu LLC)
iCloud (HKLM\...\{81E20D41-C277-4526-934D-F2380AF91B78}) (Version: 3.1.0.40 - Apple Inc.)
Intel® Graphics Media Accelerator Driver (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2119 - Intel Corporation)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 6.0.0.1179 - Intel Corporation)
iTunes (HKLM\...\{2ABBBD91-91E5-4AD7-929A-FE15D1DC0576}) (Version: 12.0.1.26 - Apple Inc.)
Java 7 Update 67 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F03217067FF}) (Version: 7.0.670 - Oracle)
Jewel Quest Solitaire 2 (x32 Version: 2.2.0.95 - WildTangent) Hidden
Junk Mail filter update (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Kobo (HKLM-x32\...\Kobo) (Version:  - )
LabelPrint (HKLM-x32\...\InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243}) (Version: 2.5.2823 - CyberLink Corp.)
LabelPrint (x32 Version: 2.5.2823 - CyberLink Corp.) Hidden
LightScribe System Software (HKLM-x32\...\{46BA053F-57B3-4153-BDB6-D37EEC8B12D7}) (Version: 1.18.15.1 - LightScribe)
Mah Jong Medley (x32 Version: 2.2.0.95 - WildTangent) Hidden
Malwarebytes Anti-Malware version 2.0.4.1028 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.4.1028 - Malwarebytes Corporation)
Microsoft .NET Framework 4 Client Profile (HKLM\...\Microsoft .NET Framework 4 Client Profile) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4 Extended (HKLM\...\Microsoft .NET Framework 4 Extended) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft Office 365 - en-us (HKLM\...\O365HomePremRetail - en-us) (Version: 15.0.4675.1003 - Microsoft Corporation)
Microsoft Office Click-to-Run 2010 (HKLM-x32\...\Office14.Click2Run) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Office Excel Viewer (HKLM-x32\...\{95120000-003F-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office Starter 2010 - English (HKLM-x32\...\{90140011-0066-0409-0000-0000000FF1CE}) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft OneDrive (HKU\S-1-5-21-4128148070-4204035026-4222354918-1000\...\OneDriveSetup.exe) (Version: 17.0.4023.1211 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Touch Pack for Windows 7 (HKLM-x32\...\{8FF90DB8-6DED-44A3-B182-244FEC09012F}) (Version: 1.0.40517.00 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft XNA Framework Redistributable 3.0 (HKLM-x32\...\{3898934B-05AE-41CD-96BE-70DA9BFBCE1F}) (Version: 3.0.11010.0 - Microsoft Corporation)
Microsoft XNA Framework Redistributable 3.1 (HKLM-x32\...\{19BFDA5D-1FE2-4F25-97F9-1A79DD04EE20}) (Version: 3.1.10527.0 - Microsoft Corporation)
Movie Theme Pack for HP TouchSmart Video (HKLM-x32\...\InstallShield_{3023EBDA-BF1B-4831-B347-E5018555F26E}) (Version: 4.0.4030 - Hewlett-Packard)
Movie Theme Pack for HP TouchSmart Video (x32 Version: 4.0.4030 - Hewlett-Packard) Hidden
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
Office 15 Click-to-Run Extensibility Component (x32 Version: 15.0.4667.1002 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Licensing Component (Version: 15.0.4615.1002 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Localization Component (x32 Version: 15.0.4615.1002 - Microsoft Corporation) Hidden
PDF Complete Special Edition (HKLM-x32\...\PDF Complete) (Version: 3.5.111 - PDF Complete, Inc)
Penguins! (x32 Version: 2.2.0.95 - WildTangent) Hidden
PhotoNow! (HKLM-x32\...\InstallShield_{D36DD326-7280-11D8-97C8-000129760CBE}) (Version: 1.1.6904 - CyberLink Corp.)
PhotoNow! (x32 Version: 1.1.6904 - CyberLink Corp.) Hidden
PictureMover (HKLM-x32\...\{264FE20A-757B-492a-B0C3-4009E2997D8A}) (Version: 3.5.0.28 - Hewlett-Packard Company)
Plants vs. Zombies (x32 Version: 2.2.0.95 - WildTangent) Hidden
PlayReady PC Runtime amd64 (HKLM\...\{BCA9334F-B6C9-4F65-9A73-AC5A329A4D04}) (Version: 1.3.0 - Microsoft Corporation)
Polar Bowler (x32 Version: 2.2.0.95 - WildTangent) Hidden
Polar Golfer (x32 Version: 2.2.0.95 - WildTangent) Hidden
Power2Go (HKLM-x32\...\InstallShield_{40BF1E83-20EB-11D8-97C5-0009C5020658}) (Version: 6.1.4022 - CyberLink Corp.)
Power2Go (x32 Version: 6.1.4022 - CyberLink Corp.) Hidden
PowerDirector (HKLM-x32\...\InstallShield_{CB099890-1D5F-11D5-9EA9-0050BAE317E1}) (Version: 8.0.2906 - CyberLink Corp.)
PowerDirector (x32 Version: 8.0.2906 - CyberLink Corp.) Hidden
PressReader (HKLM-x32\...\{912CED74-88D3-4C5B-ACB0-13231864975D}) (Version: 5.10.621.0 -  NewspaperDirect Inc.)
QuickTime (HKLM-x32\...\{B67BAFBA-4C9F-48FA-9496-933E3B255044}) (Version: 7.74.80.86 - Apple Inc.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6146 - Realtek Semiconductor Corp.)
Recovery Manager (x32 Version: 5.5.3025 - CyberLink Corp.) Hidden
Skip-Bo - Castaway Caper (x32 Version: 2.2.0.95 - WildTangent) Hidden
Slingo Deluxe (x32 Version: 2.2.0.95 - WildTangent) Hidden
Virtual Villagers - The Secret City (x32 Version: 2.2.0.95 - WildTangent) Hidden
Visual Studio 2008 x64 Redistributables (HKLM-x32\...\{FCDBEA60-79F0-4FAE-BBA8-55A26C609A49}) (Version: 10.0.0.2 - AVG Technologies)
Visual Studio 2010 x64 Redistributables (HKLM\...\{21B133D6-5979-47F0-BE1C-F6A6B304693F}) (Version: 13.0.0.1 - AVG Technologies)
Where's Waldo The Fantastic Journey (x32 Version: 2.2.0.95 - WildTangent) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3502.0922 - Microsoft Corporation)
Windows Live Sync (HKLM-x32\...\{84EBDF39-4B33-49D7-A0BD-EB6E2C4E81C1}) (Version: 14.0.8089.726 - Microsoft Corporation)
Yahoo! BrowserPlus 2.9.8 (HKU\S-1-5-21-4128148070-4204035026-4222354918-1000\...\Yahoo! BrowserPlus) (Version:  - Yahoo! Inc.)
Yahoo! Toolbar (HKLM-x32\...\Yahoo! Companion) (Version:  - Yahoo! Inc.)
Zinio Reader 4 (x32 Version: 4.0.2811 - Zinio LLC) Hidden
Zuma Deluxe (x32 Version: 2.2.0.95 - WildTangent) Hidden
 
==================== Custom CLSID (selected items): ==========================
 
(If an entry is included in the fixlist, it will be removed from registry. Any eventual file will not be moved.)
 
CustomCLSID: HKU\S-1-5-21-4128148070-4204035026-4222354918-1000_Classes\CLSID\{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E}\InprocServer32 -> C:\Users\Vicki\AppData\Local\Microsoft\SkyDrive\17.0.4023.1211\amd64\SkyDriveShell64.dll (Microsoft Corporation)
CustomCLSID: HKU\S-1-5-21-4128148070-4204035026-4222354918-1000_Classes\CLSID\{AB8902B4-09CA-4bb6-B78D-A8F59079A8D5}\localserver32 -> rundll32.exe javascript:"\..\mshtml,RunHTMLApplication ";eval("epdvnfou/xsjuf)(=tdsjqu!mbohvbhf>ktds (the data entry has 247 more characters). <==== Poweliks?
CustomCLSID: HKU\S-1-5-21-4128148070-4204035026-4222354918-1000_Classes\CLSID\{BBACC218-34EA-4666-9D7A-C78F2274A524}\InprocServer32 -> C:\Users\Vicki\AppData\Local\Microsoft\SkyDrive\17.0.4023.1211\amd64\SkyDriveShell64.dll (Microsoft Corporation)
CustomCLSID: HKU\S-1-5-21-4128148070-4204035026-4222354918-1000_Classes\CLSID\{CB3D0F55-BC2C-4C1A-85ED-23ED75B5106B}\InprocServer32 -> C:\Users\Vicki\AppData\Local\Microsoft\SkyDrive\17.0.4023.1211\amd64\SkyDriveShell64.dll (Microsoft Corporation)
CustomCLSID: HKU\S-1-5-21-4128148070-4204035026-4222354918-1000_Classes\CLSID\{F241C880-6982-4CE5-8CF7-7085BA96DA5A}\InprocServer32 -> C:\Users\Vicki\AppData\Local\Microsoft\SkyDrive\17.0.4023.1211\amd64\SkyDriveShell64.dll (Microsoft Corporation)
CustomCLSID: HKU\S-1-5-21-4128148070-4204035026-4222354918-1000_Classes\CLSID\{F8071786-1FD0-4A66-81A1-3CBE29274458}\InprocServer32 -> C:\Users\Vicki\AppData\Local\Microsoft\SkyDrive\17.0.4023.1211\amd64\FileSyncApi64.dll (Microsoft Corporation)
 
==================== Restore Points  =========================
 
Could not list restore points.
Check "winmgmt" service or repair WMI.
 
 
==================== Hosts content: ==========================
 
(If needed Hosts: directive could be included in the fixlist to reset Hosts.)
 
2009-07-13 20:34 - 2009-06-10 15:00 - 00000824 ____A C:\Windows\system32\Drivers\etc\hosts
 
==================== Scheduled Tasks (whitelisted) =============
 
(If an entry is included in the fixlist, it will be removed from registry. Any associated file could be listed separately to be moved.)
 
Task: {06FF2078-F63E-43CD-B448-C903869A86C9} - System32\Tasks\Hewlett-Packard\HP Support Assistant\HP Support Assistant Quick Start => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe [2012-09-27] (Hewlett-Packard Company)
Task: {099DE4F0-EFE2-4E33-83B2-89A6099036D7} - System32\Tasks\CapSchedInst => C:\Program Files (x86)\Hewlett-Packard\Media\Live TV\Kernel\TV\CapSchedInst.exe [2010-06-17] (CL)
Task: {0EC1FC0E-0C45-439D-8316-FCE5BB90F1D1} - System32\Tasks\{2FCB35B0-0B37-4AF7-971E-B0AE4884A362} => C:\Program Files (x86)\iTunes\iTunes.exe [2014-10-15] (Apple Inc.)
Task: {0F21B4CF-9548-4182-83E6-B4BFE82F73DB} - System32\Tasks\Java Update Scheduler => C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe [2014-07-25] (Oracle Corporation)
Task: {2772F220-3563-4260-B9A6-7E56B25E68AC} - System32\Tasks\{DB234692-5070-4CB8-90E0-4A4E89FD9E7A} => C:\Program Files (x86)\iTunes\iTunes.exe [2014-10-15] (Apple Inc.)
Task: {2824648A-6647-4102-A675-FA9EE7E22B2D} - System32\Tasks\{BA8DE99D-582D-4FB3-AC5E-16F9794225A7} => C:\Users\Vicki\Downloads\iTunes64Setup (4).exe [2014-07-18] (Apple Inc.)
Task: {2AE73478-77BA-4EA3-AC3F-69CAFA281B1E} - System32\Tasks\Apple\AppleSoftwareUpdate => C:\Program Files (x86)\Apple Software Update\SoftwareUpdate.exe [2011-06-01] (Apple Inc.)
Task: {2BD977B8-CF4B-4A39-AE3F-3914F20DA72C} - System32\Tasks\TVAgent => C:\Program Files (x86)\Hewlett-Packard\Media\Live TV\TVAgent.exe [2010-06-17] (CyberLink Corp.)
Task: {2C4AF5DF-AA79-4E60-BB4D-6F15EAA46873} - System32\Tasks\{CB753146-6FEE-491D-A8C3-D3FCC638E40F} => C:\Program Files (x86)\Yahoo!\Messenger\YahooMessenger.exe
Task: {30175D19-1DD5-440D-890B-3272ABF70FCE} - \BrowserDefendert No Task File <==== ATTENTION
Task: {372F2A8D-200D-4F61-83FF-D34E408C7081} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2012-07-18] (Google Inc.)
Task: {3FEA0E2A-7031-4EBB-B12C-8402B4877219} - System32\Tasks\{EA61FE12-71B8-4FC0-BFA3-7BE8ABA2C1E6} => C:\Users\Vicki\Downloads\iTunes64Setup (1).exe [2014-07-14] (Apple Inc.)
Task: {41610B41-D14F-45AD-AD48-21E8C4A29865} - System32\Tasks\{FCDA78B4-735A-4A0B-BADA-0B12B96BBBFE} => C:\Program Files (x86)\iTunes\iTunes.exe [2014-10-15] (Apple Inc.)
Task: {54E2E485-BBDA-43C6-ADBA-52FD10DAF210} - System32\Tasks\CapSvcInst => C:\Program Files (x86)\Hewlett-Packard\Media\Live TV\Kernel\TV\CapSvcInst.exe [2010-06-17] (CL)
Task: {55B7E6CB-7194-4223-8A47-1266B0A00755} - System32\Tasks\ServicePlan => C:\Program Files (x86)\Hewlett-Packard\HP Setup\RemEngine.exe [2010-05-25] ()
Task: {57195806-C035-4252-B66C-1876E777087B} - System32\Tasks\Hewlett-Packard\HP Support Assistant\PC Health Analysis => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe [2012-09-27] (Hewlett-Packard Company)
Task: {5DA0F1C0-3078-4FE2-A233-81CE7A3934D0} - System32\Tasks\{B443A341-E764-4CD6-968B-1747A87E896F} => C:\Program Files (x86)\iTunes\iTunes.exe [2014-10-15] (Apple Inc.)
Task: {5FD8F8DA-E8A6-4A92-9745-BB9C5265A9E6} - System32\Tasks\{6EF01B56-C745-4E22-93D7-1E2C390D4D56} => C:\Program Files (x86)\iTunes\iTunes.exe [2014-10-15] (Apple Inc.)
Task: {6757F032-417A-47C5-9007-7AB3B4F5F221} - System32\Tasks\HP online update program => C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe [2011-05-10] (Hewlett-Packard)
Task: {739ECD08-A52A-4F3D-A8B7-97621A0A6E7E} - System32\Tasks\{65654766-36E2-4EA0-B036-CB3C93025A1A} => C:\Program Files (x86)\iTunes\iTunes.exe [2014-10-15] (Apple Inc.)
Task: {78B70708-6F52-4D9F-9722-E4B8D6F2D5B6} - System32\Tasks\Hewlett-Packard\HP Support Assistant\NetworkCheck => c:\program files (x86)\hewlett-packard\hp health check\activecheck\product_line\Detection_NetworkCheck.exe [2014-04-22] (Hewlett-Packard)
Task: {7C1CDAE3-8C40-4917-A95A-3C59CA9B381B} - System32\Tasks\HPCeeScheduleForVICKI-HP$ => C:\Program Files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2010-09-13] (Hewlett-Packard)
Task: {7FF7283E-86FD-48EC-80D1-A56ED8D395CE} - System32\Tasks\HPCeeScheduleForVicki => C:\Program Files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2010-09-13] (Hewlett-Packard)
Task: {82B81A7F-2A66-40AB-99B8-4B56CA65C79B} - \EPUpdater No Task File <==== ATTENTION
Task: {83C2E713-02CD-44DC-AA5F-723505E6CA0A} - System32\Tasks\{78A29D68-6E7A-4A99-B7D4-5B01D7777FD3} => C:\Program Files (x86)\iTunes\iTunes.exe [2014-10-15] (Apple Inc.)
Task: {86062400-5E2F-4BA4-8574-0F92C91B4515} - System32\Tasks\{F0399828-83CB-4AD7-8A9F-2417D5F02938} => C:\Program Files (x86)\iTunes\iTunes.exe [2014-10-15] (Apple Inc.)
Task: {8D1A0447-C793-482D-8B00-D709D58DDC06} - System32\Tasks\Microsoft\Office\Office Automatic Updates => C:\Program Files\Microsoft Office 15\ClientX64\OfficeC2RClient.exe [2014-11-04] (Microsoft Corporation)
Task: {9ECA9663-5A06-43BD-A0AD-36A26D6BC09A} - System32\Tasks\Microsoft\Office\Office Subscription Maintenance => C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesCommonx86\Microsoft Shared\OFFICE15\OLicenseHeartbeat.exe [2014-11-11] (Microsoft Corporation)
Task: {A0FFEBBE-8A0B-4069-A23D-DDCD10685789} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2012-07-18] (Google Inc.)
Task: {A5D36D75-2C41-43CF-8DE0-36AC8B5984F0} - System32\Tasks\Microsoft\Windows\TabletPC\InputPersonalization => C:\Program Files\Common Files\Microsoft Shared\Ink\InputPersonalization.exe [2009-07-13] (Microsoft Corporation)
Task: {AB6D2FBA-E15C-4255-A738-1275B74869C0} - System32\Tasks\CapUninst => C:\Program Files (x86)\Hewlett-Packard\Media\Live TV\Kernel\TV\CapUninst.exe [2010-06-17] (CL)
Task: {ACEA46F7-9825-412E-AC62-ADEE4C1DE35F} - System32\Tasks\{C45FC7BB-EEE6-4626-B039-6DB4FAEF268E} => C:\Users\Vicki\Downloads\iTunes64Setup (1).exe [2014-07-14] (Apple Inc.)
Task: {AEA29A7A-23F3-48D4-B190-6F129821751B} - System32\Tasks\OfficeSoftwareProtectionPlatform\SvcRestartTask => Sc.exe start osppsvc
Task: {B9CE1D0A-20BE-4984-BC8F-B8982F1FBB02} - System32\Tasks\MirageAgent => C:\Program Files (x86)\Hewlett-Packard\Media\Webcam\YCMMirage.exe [2010-06-18] (CyberLink)
Task: {BF9DD63F-76FE-40F9-A6D1-F98E055356AD} - System32\Tasks\{42469CFD-B07D-4292-AED3-D835AF228D36} => C:\Users\Vicki\Downloads\iTunes64Setup (4).exe [2014-07-18] (Apple Inc.)
Task: {BFC0798F-90F8-4575-8E21-8C5222E7CFF0} - System32\Tasks\{253D75A6-AFC0-46A4-AF9D-9A015DFC79A7} => C:\Program Files (x86)\Yahoo!\Messenger\YahooMessenger.exe
Task: {CA1C8DE1-244E-4647-807F-07B000161D3D} - System32\Tasks\RecoveryCDWin7 => C:\Program Files (x86)\Hewlett-Packard\HP Setup\RemEngine.exe [2010-05-25] ()
Task: {D9C73DB4-AE5D-4B38-BF5D-D155ADD468A5} - System32\Tasks\Adobe online update program => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [2014-11-20] (Adobe Systems Incorporated)
Task: {DA66EEFF-0FF5-4F1B-879B-3A531C070788} - System32\Tasks\Adobe Flash Player Updater => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2014-12-09] (Adobe Systems Incorporated)
Task: {DCB76794-4A7E-4C33-92CD-E3263424277B} - System32\Tasks\TuneUpUtilities_Task_BkGndMaintenance2013 => C:\Program Files (x86)\AVG\AVG PC TuneUp\OneClick.exe [2014-07-14] (AVG)
Task: {E1338C17-C70E-4FD1-AA37-3B69A1514E42} - System32\Tasks\{7E2E7470-61B3-4E88-B71C-3C56D91AA55D} => C:\Program Files (x86)\iTunes\iTunes.exe [2014-10-15] (Apple Inc.)
Task: {E392E7B8-0F6B-43EC-B6FF-4E28AFEF04E1} - System32\Tasks\{9D6AF02B-96B5-4AD5-A3F5-6054A0F9EF4D} => C:\Program Files (x86)\iTunes\iTunes.exe [2014-10-15] (Apple Inc.)
Task: {E87A8206-3A7A-4EEC-AE7D-DAD574191D62} - System32\Tasks\Hewlett-Packard\HP Support Assistant\WarrantyChecker_DeviceScan => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPWarrantyCheck\HPWarrantyChecker.exe [2014-03-21] (Hewlett-Packard)
Task: {EDD37F95-DF6C-4010-B1D3-8A1CEEA664E5} - System32\Tasks\{AE2C69D3-A715-4604-B435-FE8C9DE16552} => C:\Users\Vicki\Downloads\iTunes64Setup (1).exe [2014-07-14] (Apple Inc.)
Task: {F1E8E7A2-3264-4699-A664-66823DF8D8AD} - System32\Tasks\Hewlett-Packard\HP Support Assistant\Update Check => C:\ProgramData\Hewlett-Packard\HP Support Framework\Resources\Updater7\HPSFUpdater.exe [2013-12-12] (Hewlett-Packard Company)
Task: C:\Windows\Tasks\Adobe Flash Player Updater.job => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
Task: C:\Windows\Tasks\HPCeeScheduleForVICKI-HP$.job => C:\Program Files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe
Task: C:\Windows\Tasks\HPCeeScheduleForVicki.job => C:\Program Files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe
 
==================== Loaded Modules (whitelisted) =============
 
2014-11-21 05:30 - 2014-09-23 07:36 - 08897696 _____ () C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX64\Microsoft Office\Office15\1033\GrooveIntlResource.dll
2014-12-21 10:16 - 2014-12-05 19:50 - 09009480 _____ () C:\Program Files (x86)\Google\Chrome\Application\39.0.2171.95\pdf.dll
2014-12-21 10:16 - 2014-12-05 19:50 - 01677128 _____ () C:\Program Files (x86)\Google\Chrome\Application\39.0.2171.95\ffmpegsumo.dll
2014-12-25 09:38 - 2014-02-10 12:44 - 04592128 _____ () C:\Users\Vicki\AppData\Local\Google\Chrome\User Data\SwiftShader\3.2.6.45159\libglesv2.dll
2014-12-25 09:38 - 2014-02-10 12:44 - 00112128 _____ () C:\Users\Vicki\AppData\Local\Google\Chrome\User Data\SwiftShader\3.2.6.45159\libegl.dll
2014-12-21 10:16 - 2014-12-05 19:50 - 14913352 _____ () C:\Program Files (x86)\Google\Chrome\Application\39.0.2171.95\PepperFlash\pepflashplayer.dll
 
==================== Alternate Data Streams (whitelisted) =========
 
(If an entry is included in the fixlist, only the Alternate Data Streams will be removed.)
 
 
==================== Safe Mode (whitelisted) ===================
 
(If an item is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)
 
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Option => "OptionValue"="2"
 
==================== EXE Association (whitelisted) =============
 
(If an entry is included in the fixlist, the default will be restored. None default entries will be removed.)
 
 
==================== MSCONFIG/TASK MANAGER disabled items =========
 
(Currently there is no automatic fix for this section.)
 
MSCONFIG\startupreg: Norton Online Backup => C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuClient.exe
 
========================= Accounts: ==========================
 
Administrator (S-1-5-21-4128148070-4204035026-4222354918-500 - Administrator - Disabled)
Guest (S-1-5-21-4128148070-4204035026-4222354918-501 - Limited - Disabled)
HomeGroupUser$ (S-1-5-21-4128148070-4204035026-4222354918-1002 - Limited - Enabled)
Vicki (S-1-5-21-4128148070-4204035026-4222354918-1000 - Administrator - Enabled) => C:\Users\Vicki
 
==================== Faulty Device Manager Devices =============
 
Could not list Devices. Check "winmgmt" service or repair WMI.
 
 
==================== Event log errors: =========================
 
Application errors:
==================
Error: (12/25/2014 09:11:13 AM) (Source: MsiInstaller) (EventID: 11606) (User: NT AUTHORITY)
Description: Product: Adobe Refresh Manager -- Error 1606.Could not access network location %APPDATA%\.
 
Error: (12/25/2014 09:11:13 AM) (Source: MsiInstaller) (EventID: 11606) (User: NT AUTHORITY)
Description: Product: Adobe Refresh Manager -- Error 1606.Could not access network location %APPDATA%\.
 
Error: (12/24/2014 08:38:38 PM) (Source: SideBySide) (EventID: 63) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "MAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINOR" of attribute "version" in element "assemblyIdentity" is invalid.
 
Error: (12/24/2014 07:41:15 PM) (Source: MsiInstaller) (EventID: 1024) (User: NT AUTHORITY)
Description: Product: Microsoft Office Click-to-Run 2010 - Update 'Update for Microsoft Office 2010 (KB2883019) 32-Bit Edition' could not be installed. Error code 1603. Windows Installer can create logs to help troubleshoot issues with installing software packages. Use the following link for instructions on turning on logging support: http://go.microsoft.com/fwlink/?LinkId=23127
 
Error: (12/24/2014 07:41:02 PM) (Source: Office 2013 Licensing Service) (EventID: 0) (User: )
Description: Subscription licensing service failed: -1073415161
 
Error: (12/24/2014 07:32:32 PM) (Source: MsiInstaller) (EventID: 11606) (User: NT AUTHORITY)
Description: Product: Ask Toolbar -- Error 1606. Could not access network location %APPDATA%\.
 
Error: (12/24/2014 07:32:32 PM) (Source: MsiInstaller) (EventID: 11606) (User: NT AUTHORITY)
Description: Product: Ask Toolbar -- Error 1606. Could not access network location %APPDATA%\.
 
Error: (12/21/2014 06:21:30 PM) (Source: MsiInstaller) (EventID: 1024) (User: Vicki-HP)
Description: Product: Adobe Reader XI (11.0.09) - Update '{AC76BA86-7AD7-0000-2550-7A8C40011010}' could not be installed. Error code 1625. Windows Installer can create logs to help troubleshoot issues with installing software packages. Use the following link for instructions on turning on logging support: http://go.microsoft.com/fwlink/?LinkId=23127
 
Error: (12/21/2014 05:35:54 PM) (Source: MsiInstaller) (EventID: 11606) (User: NT AUTHORITY)
Description: Product: Ask Shopping Toolbar -- Error 1606. Could not access network location %APPDATA%\.
 
Error: (12/21/2014 05:35:53 PM) (Source: MsiInstaller) (EventID: 11606) (User: NT AUTHORITY)
Description: Product: Ask Shopping Toolbar -- Error 1606. Could not access network location %APPDATA%\.
 
 
System errors:
=============
Error: (12/25/2014 10:14:22 PM) (Source: Service Control Manager) (EventID: 7023) (User: )
Description: The Windows Management Instrumentation service terminated with the following error: 
%%126
 
Error: (12/25/2014 10:14:01 PM) (Source: Service Control Manager) (EventID: 7001) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: 
%%1068
 
Error: (12/25/2014 10:14:01 PM) (Source: Service Control Manager) (EventID: 7001) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: 
%%1068
 
Error: (12/25/2014 10:14:01 PM) (Source: Service Control Manager) (EventID: 7001) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: 
%%1068
 
Error: (12/25/2014 10:13:52 PM) (Source: Service Control Manager) (EventID: 7023) (User: )
Description: The Windows Management Instrumentation service terminated with the following error: 
%%126
 
Error: (12/25/2014 10:13:22 PM) (Source: Service Control Manager) (EventID: 7023) (User: )
Description: The Windows Management Instrumentation service terminated with the following error: 
%%126
 
Error: (12/25/2014 10:12:52 PM) (Source: Service Control Manager) (EventID: 7023) (User: )
Description: The Windows Management Instrumentation service terminated with the following error: 
%%126
 
Error: (12/25/2014 10:12:27 PM) (Source: Service Control Manager) (EventID: 7001) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: 
%%1068
 
Error: (12/25/2014 10:12:27 PM) (Source: Service Control Manager) (EventID: 7001) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: 
%%1068
 
Error: (12/25/2014 10:12:27 PM) (Source: Service Control Manager) (EventID: 7001) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: 
%%1068
 
 
Microsoft Office Sessions:
=========================
Error: (12/25/2014 09:11:13 AM) (Source: MsiInstaller) (EventID: 11606) (User: NT AUTHORITY)
Description: Product: Adobe Refresh Manager -- Error 1606.Could not access network location %APPDATA%\.(NULL)(NULL)(NULL)(NULL)(NULL)
 
Error: (12/25/2014 09:11:13 AM) (Source: MsiInstaller) (EventID: 11606) (User: NT AUTHORITY)
Description: Product: Adobe Refresh Manager -- Error 1606.Could not access network location %APPDATA%\.(NULL)(NULL)(NULL)(NULL)(NULL)
 
Error: (12/24/2014 08:38:38 PM) (Source: SideBySide) (EventID: 63) (User: )
Description: assemblyIdentityversionMAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINORc:\program files (x86)\common files\adobe air\Versions\1.0\Adobe AIR.dllc:\program files (x86)\common files\adobe air\Versions\1.0\Adobe AIR.dll3
 
Error: (12/24/2014 07:41:15 PM) (Source: MsiInstaller) (EventID: 1024) (User: NT AUTHORITY)
Description: Microsoft Office Click-to-Run 2010Update for Microsoft Office 2010 (KB2883019) 32-Bit Edition1603(NULL)(NULL)(NULL)
 
Error: (12/24/2014 07:41:02 PM) (Source: Office 2013 Licensing Service) (EventID: 0) (User: )
Description: Subscription licensing service failed: -1073415161
 
Error: (12/24/2014 07:32:32 PM) (Source: MsiInstaller) (EventID: 11606) (User: NT AUTHORITY)
Description: Product: Ask Toolbar -- Error 1606. Could not access network location %APPDATA%\.(NULL)(NULL)(NULL)(NULL)(NULL)
 
Error: (12/24/2014 07:32:32 PM) (Source: MsiInstaller) (EventID: 11606) (User: NT AUTHORITY)
Description: Product: Ask Toolbar -- Error 1606. Could not access network location %APPDATA%\.(NULL)(NULL)(NULL)(NULL)(NULL)
 
Error: (12/21/2014 06:21:30 PM) (Source: MsiInstaller) (EventID: 1024) (User: Vicki-HP)
Description: Adobe Reader XI (11.0.09){AC76BA86-7AD7-0000-2550-7A8C40011010}1625(NULL)(NULL)(NULL)
 
Error: (12/21/2014 05:35:54 PM) (Source: MsiInstaller) (EventID: 11606) (User: NT AUTHORITY)
Description: Product: Ask Shopping Toolbar -- Error 1606. Could not access network location %APPDATA%\.(NULL)(NULL)(NULL)(NULL)(NULL)
 
Error: (12/21/2014 05:35:53 PM) (Source: MsiInstaller) (EventID: 11606) (User: NT AUTHORITY)
Description: Product: Ask Shopping Toolbar -- Error 1606. Could not access network location %APPDATA%\.(NULL)(NULL)(NULL)(NULL)(NULL)
 
 
==================== Memory info =========================== 
 
Processor: Intel® Core™ i3 CPU M 370 @ 2.40GHz
Percentage of memory in use: 25%
Total physical RAM: 3831.11 MB
Available physical RAM: 2837.59 MB
Total Pagefile: 7660.36 MB
Available Pagefile: 6678.77 MB
Total Virtual: 8192 MB
Available Virtual: 8191.8 MB
 
==================== Drives ================================
 
Drive c: (OS) (Fixed) (Total:916.69 GB) (Free:787.36 GB) NTFS ==>[System with boot components (obtained from reading drive)]
Drive d: (HP_RECOVERY) (Fixed) (Total:14.72 GB) (Free:1.81 GB) NTFS ==>[System with boot components (obtained from reading drive)]
 
==================== MBR & Partition Table ==================
 
========================================================
Disk: 0 (Size: 931.5 GB) (Disk ID: 3156BDEF)
Partition 1: (Active) - (Size=100 MB) - (Type=07 NTFS)
Partition 2: (Not Active) - (Size=916.7 GB) - (Type=07 NTFS)
Partition 3: (Not Active) - (Size=14.7 GB) - (Type=07 NTFS)
 
==================== End Of Log ============================

Additional scan result of Farbar Recovery Scan Tool (x64) Version: 25-12-2014
Ran by Vicki at 2014-12-25 22:09:27
Running from C:\Users\Vicki\Downloads
Boot Mode: Safe Mode (with Networking)
==========================================================
 
 
==================== Security Center ========================
 
(If an entry is included in the fixlist, it will be removed.)
 
 
==================== Installed Programs ======================
 
(Only the adware programs with "hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)
 
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 1.5.3.9130 - Adobe Systems Inc.)
Adobe Flash Player 15 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 15.0.0.246 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.10) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.10 - Adobe Systems Incorporated)
Airport Mania (x32 Version: 2.2.0.95 - WildTangent) Hidden
Ancient Hearts (x32 Version: 2.2.0.95 - WildTangent) Hidden
Apple Application Support (HKLM-x32\...\{83CAF0DE-8D3B-4C37-A631-2B8F16EC3031}) (Version: 3.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{BDD99690-3541-4619-9D2A-3CDDB3E15F9E}) (Version: 8.0.5.6 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Ask Shopping Toolbar (HKLM-x32\...\{504C5456-372D-5341-5400-A758B70C0300}) (Version: 12.3.0.946 - APN, LLC) <==== ATTENTION
Ask Toolbar (HKLM-x32\...\{504C5432-0076-A76A-76A7-A758B70B0500}) (Version: 11.5.0.804 - Ask Partner Network) <==== ATTENTION
AVerMedia MiniCard Hybrid TV Tuner 1.1.64.55 (HKLM-x32\...\AVerMedia MiniCard Hybrid TV Tuner) (Version: 1.1.64.55 - AVerMedia TECHNOLOGIES, Inc.)
AVG 2013 (HKLM\...\AVG) (Version: 2013.0.3469 - AVG Technologies)
AVG 2013 (Version: 13.0.3469 - AVG Technologies) Hidden
AVG 2013 (Version: 13.0.3722 - AVG Technologies) Hidden
AVG PC TuneUp 2014 (en-US) (x32 Version: 14.0.1001.519 - AVG) Hidden
AVG PC TuneUp 2014 (HKLM-x32\...\AVG PC TuneUp) (Version: 14.0.1001.519 - AVG)
AVG PC TuneUp 2014 (x32 Version: 14.0.1001.519 - AVG) Hidden
AVG PC TuneUp Language Pack (en-US) (x32 Version: 12.0.4020.9 - AVG Technologies) Hidden
AVG Security Toolbar (HKLM-x32\...\AVG Secure Search) (Version: 18.1.9.799 - AVG Technologies)
Azteca (x32 Version: 2.2.0.95 - WildTangent) Hidden
Bejeweled 2 Deluxe (x32 Version: 2.2.0.95 - WildTangent) Hidden
Bing Bar (HKLM-x32\...\{3365E735-48A6-4194-9988-CE59AC5AE503}) (Version: 7.3.132.0 - Microsoft Corporation)
Bing Maps 3D (HKLM\...\{6ACE7F46-FACE-4125-AE86-672F4F2A6A28}) (Version: 4.0.903.16005 - Microsoft Corporation)
Bob the Builder Can-Do-Zoo (x32 Version: 2.2.0.95 - WildTangent) Hidden
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Bounce Symphony (x32 Version: 2.2.0.95 - WildTangent) Hidden
Build-a-lot (x32 Version: 2.2.0.95 - WildTangent) Hidden
Buttons & OSDs control application gen3 (HKLM-x32\...\{79ECA886-C6EF-4BB3-9920-CB7906C01589}) (Version: 1.0.5.0 - Hewlett-Packard)
Canon IJ Scan Utility (HKLM-x32\...\Canon_IJ_Scan_Utility) (Version:  - Canon Inc.)
Canon MG3500 series MP Drivers (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MG3500_series) (Version: 1.01 - Canon Inc.)
Canon MG3500 series User Registration (HKLM-x32\...\Canon MG3500 series User Registration) (Version:  - ‭Canon Inc.)
Chuzzle Deluxe (x32 Version: 2.2.0.95 - WildTangent) Hidden
CinemaNow Media Manager (HKLM-x32\...\{6C122441-1861-4CD7-B1C5-A163A6984E12}) (Version: 1.9.1.105 - CinemaNow, Inc.)
Corel Paint it! touch - IPM (x32 Version: 1.1 - Corel Corporation) Hidden
CyberLink DVD Suite Deluxe (HKLM-x32\...\InstallShield_{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}) (Version: 7.0.2823 - CyberLink Corp.)
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Diner Dash 2 Restaurant Rescue (x32 Version: 2.2.0.95 - WildTangent) Hidden
DirectX for Managed Code Update (Summer 2004) (x32 Version: 9.02.2904 - Microsoft) Hidden
Dora's Carnival Adventure (x32 Version: 2.2.0.95 - WildTangent) Hidden
Dora's World Adventure (x32 Version: 2.2.0.95 - WildTangent) Hidden
DVD Menu Pack for HP TouchSmart Video (HKLM-x32\...\InstallShield_{FB4BB287-37F9-4E27-9C4D-2D3882E08EFF}) (Version: 4.0.4030 - Hewlett-Packard)
DVD Menu Pack for HP TouchSmart Video (x32 Version: 4.0.4030 - Hewlett-Packard) Hidden
Facebook for HP TouchSmart (HKLM-x32\...\{DE665CEA-0968-4211-B0B0-2A917CE9EC7E}) (Version: 1.0.0019 - Hewlett-Packard)
FATE (x32 Version: 2.2.0.95 - WildTangent) Hidden
Gem Shop (x32 Version: 2.2.0.95 - WildTangent) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 39.0.2171.95 - Google Inc.)
Google Earth (HKLM-x32\...\{4D2A6330-2F8B-11E3-9C40-B8AC6F97B88E}) (Version: 7.1.2.2041 - Google)
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
Hewlett-Packard ACLM.NET v1.2.1.1 (x32 Version: 1.00.0000 - Hewlett-Packard Company) Hidden
HP Advisor (HKLM-x32\...\{40FB8D7C-6FF8-4AF2-BC8B-0B1DB32AF04B}) (Version: 3.4.10262.3295 - Hewlett-Packard)
HP AppsCenter 1.00 (HKLM-x32\...\HP AppsCenter 1.00) (Version:  - )
HP Desktop Keyboard (HKLM-x32\...\HP Keyboard_is1) (Version: 1.0.0.13 - Hewlett-Packard)
HP MediaSmart CinemaNow 2.0 (HKLM-x32\...\{9008D736-35CA-40DB-A2BE-5F32D954E5AA}) (Version: 2.0 - Hewlett-Packard)
HP MediaSmart/TouchSmart Netflix (HKLM-x32\...\{BDDA1E1E-204E-4368-B0C2-737F16B76307}) (Version: 1.0.3.0 - Hewlett-Packard)
HP Odometer (HKLM-x32\...\{B8AC1A89-FFD1-4F97-8051-E505A160F562}) (Version: 2.10.0000 - Hewlett-Packard)
HP Setup (HKLM-x32\...\{72D90DB3-A16A-4545-B555-868471101833}) (Version: 8.1.4186.3400 - Hewlett-Packard)
HP Support Assistant (HKLM-x32\...\{EE202411-2C26-49E8-9784-1BC1DBF7DE96}) (Version: 7.0.39.15 - Hewlett-Packard Company)
HP Support Information (HKLM-x32\...\{B9A03B7B-E0FF-4FB3-BA83-762E58A1B0AA}) (Version: 10.1.0002 - Hewlett-Packard)
HP TouchSmart (HKLM-x32\...\{32A2B967-279F-457D-B767-76352DA2F108}) (Version: 4.0.32.0 - Hewlett-Packard)
HP TouchSmart Background - Beats (HKLM-x32\...\{3158BBE5-DDD7-4D17-94F8-CB1031118445}) (Version: 1.0.0.0 - Hewlett-Packard)
HP TouchSmart Browser (HKLM-x32\...\{89DE8F46-0495-46F7-94EB-DC6AA71BD3EE}) (Version: 4.0.0008 - Hewlett-Packard)
HP TouchSmart Calendar (HKLM-x32\...\{22CD5AA1-C28D-458A-AC3D-FB30F74111F9}) (Version: 4.0.3845.32287 - Hewlett-Packard)
HP TouchSmart Canvas (HKLM-x32\...\{157A2E65-1D59-4BE2-BBD4-D16A14EEF959}) (Version: 2.0.3832.30169 - Hewlett-Packard)
HP TouchSmart Clock (HKLM-x32\...\{053BC793-EB2F-48B6-AB61-6B76CCCCB041}) (Version: 3.0.3572.25998 - Hewlett-Packard)
HP TouchSmart DVD (HKLM-x32\...\InstallShield_{DCCAD079-F92C-44DA-B258-624FC6517A5A}) (Version: 4.0.4229 - Hewlett-Packard)
HP TouchSmart Live TV (HKLM-x32\...\InstallShield_{67626E09-5366-4480-8F1E-93FADF50CA15}) (Version: 3.3.3017 - Hewlett-Packard)
HP TouchSmart Music (HKLM-x32\...\InstallShield_{91A34181-9FAD-43AB-A35F-E7A8945B7E1C}) (Version: 4.0.4301 - Hewlett-Packard)
HP TouchSmart Notes (HKLM-x32\...\{5A9DADC3-6C03-4C83-8622-60405126D1E0}) (Version: 4.0.3845.23935 - Hewlett-Packard)
HP TouchSmart Paint it! by Corel (HKLM-x32\...\_{6807F13C-A925-4DD8-80C0-24D93A6FFE83}) (Version: 1.5.0.100 - Hewlett-Packard)
HP TouchSmart Photo (HKLM-x32\...\InstallShield_{C9DCE03F-8CB7-4146-A99C-0612D75177EA}) (Version: 4.0.4215 - Hewlett-Packard)
HP TouchSmart RecipeBox (HKLM-x32\...\{A1CE6220-A44F-4B0B-B445-738ACB55C25D}) (Version: 3.0.3822.27722 - Hewlett-Packard)
HP TouchSmart RSS (HKLM-x32\...\{8ABB6A99-E2D5-47E4-905A-2FD4657D235E}) (Version: 4.0.0006 - Hewlett-Packard)
HP TouchSmart Tutorials (HKLM-x32\...\{858FCB65-7C6D-4BA4-AD80-A3CB3744CE09}_is1) (Version: 3.2.0.2 - Hewlett-Packard)
HP TouchSmart Twitter (HKLM-x32\...\{29F19C52-0B82-4741-8015-8D46E28638EC}) (Version: 3.0.3833.22527 - Hewlett-Packard)
HP TouchSmart Video (HKLM-x32\...\InstallShield_{F04BFADD-C8CA-4C86-8F20-B1D7F4F8C66C}) (Version: 4.0.4211 - Hewlett-Packard)
HP TouchSmart Weather (HKLM-x32\...\{29CE5C81-B7F9-40EA-997E-606C09F515A6}) (Version: 4.0.2.0 - Hewlett-Packard)
HP TouchSmart Webcam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 4.0.3107 - Hewlett-Packard)
HP Update (HKLM-x32\...\{2EFA4E4C-7B5F-48F7-A1C0-1AA882B7A9C3}) (Version: 5.003.001.001 - Hewlett-Packard)
HP Vision Hardware Diagnostics (HKLM\...\{D79A02E9-6713-4335-9668-AAC7474C0C0E}) (Version: 2.1.4.0 - Hewlett-Packard)
Hulu Desktop (HKU\S-1-5-21-4128148070-4204035026-4222354918-1000\...\HuluDesktop) (Version: 0.9.14 - Hulu LLC)
iCloud (HKLM\...\{81E20D41-C277-4526-934D-F2380AF91B78}) (Version: 3.1.0.40 - Apple Inc.)
Intel® Graphics Media Accelerator Driver (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2119 - Intel Corporation)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 6.0.0.1179 - Intel Corporation)
iTunes (HKLM\...\{2ABBBD91-91E5-4AD7-929A-FE15D1DC0576}) (Version: 12.0.1.26 - Apple Inc.)
Java 7 Update 67 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F03217067FF}) (Version: 7.0.670 - Oracle)
Jewel Quest Solitaire 2 (x32 Version: 2.2.0.95 - WildTangent) Hidden
Junk Mail filter update (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Kobo (HKLM-x32\...\Kobo) (Version:  - )
LabelPrint (HKLM-x32\...\InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243}) (Version: 2.5.2823 - CyberLink Corp.)
LabelPrint (x32 Version: 2.5.2823 - CyberLink Corp.) Hidden
LightScribe System Software (HKLM-x32\...\{46BA053F-57B3-4153-BDB6-D37EEC8B12D7}) (Version: 1.18.15.1 - LightScribe)
Mah Jong Medley (x32 Version: 2.2.0.95 - WildTangent) Hidden
Malwarebytes Anti-Malware version 2.0.4.1028 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.4.1028 - Malwarebytes Corporation)
Microsoft .NET Framework 4 Client Profile (HKLM\...\Microsoft .NET Framework 4 Client Profile) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4 Extended (HKLM\...\Microsoft .NET Framework 4 Extended) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft Office 365 - en-us (HKLM\...\O365HomePremRetail - en-us) (Version: 15.0.4675.1003 - Microsoft Corporation)
Microsoft Office Click-to-Run 2010 (HKLM-x32\...\Office14.Click2Run) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Office Excel Viewer (HKLM-x32\...\{95120000-003F-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office Starter 2010 - English (HKLM-x32\...\{90140011-0066-0409-0000-0000000FF1CE}) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft OneDrive (HKU\S-1-5-21-4128148070-4204035026-4222354918-1000\...\OneDriveSetup.exe) (Version: 17.0.4023.1211 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Touch Pack for Windows 7 (HKLM-x32\...\{8FF90DB8-6DED-44A3-B182-244FEC09012F}) (Version: 1.0.40517.00 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft XNA Framework Redistributable 3.0 (HKLM-x32\...\{3898934B-05AE-41CD-96BE-70DA9BFBCE1F}) (Version: 3.0.11010.0 - Microsoft Corporation)
Microsoft XNA Framework Redistributable 3.1 (HKLM-x32\...\{19BFDA5D-1FE2-4F25-97F9-1A79DD04EE20}) (Version: 3.1.10527.0 - Microsoft Corporation)
Movie Theme Pack for HP TouchSmart Video (HKLM-x32\...\InstallShield_{3023EBDA-BF1B-4831-B347-E5018555F26E}) (Version: 4.0.4030 - Hewlett-Packard)
Movie Theme Pack for HP TouchSmart Video (x32 Version: 4.0.4030 - Hewlett-Packard) Hidden
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
Office 15 Click-to-Run Extensibility Component (x32 Version: 15.0.4667.1002 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Licensing Component (Version: 15.0.4615.1002 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Localization Component (x32 Version: 15.0.4615.1002 - Microsoft Corporation) Hidden
PDF Complete Special Edition (HKLM-x32\...\PDF Complete) (Version: 3.5.111 - PDF Complete, Inc)
Penguins! (x32 Version: 2.2.0.95 - WildTangent) Hidden
PhotoNow! (HKLM-x32\...\InstallShield_{D36DD326-7280-11D8-97C8-000129760CBE}) (Version: 1.1.6904 - CyberLink Corp.)
PhotoNow! (x32 Version: 1.1.6904 - CyberLink Corp.) Hidden
PictureMover (HKLM-x32\...\{264FE20A-757B-492a-B0C3-4009E2997D8A}) (Version: 3.5.0.28 - Hewlett-Packard Company)
Plants vs. Zombies (x32 Version: 2.2.0.95 - WildTangent) Hidden
PlayReady PC Runtime amd64 (HKLM\...\{BCA9334F-B6C9-4F65-9A73-AC5A329A4D04}) (Version: 1.3.0 - Microsoft Corporation)
Polar Bowler (x32 Version: 2.2.0.95 - WildTangent) Hidden
Polar Golfer (x32 Version: 2.2.0.95 - WildTangent) Hidden
Power2Go (HKLM-x32\...\InstallShield_{40BF1E83-20EB-11D8-97C5-0009C5020658}) (Version: 6.1.4022 - CyberLink Corp.)
Power2Go (x32 Version: 6.1.4022 - CyberLink Corp.) Hidden
PowerDirector (HKLM-x32\...\InstallShield_{CB099890-1D5F-11D5-9EA9-0050BAE317E1}) (Version: 8.0.2906 - CyberLink Corp.)
PowerDirector (x32 Version: 8.0.2906 - CyberLink Corp.) Hidden
PressReader (HKLM-x32\...\{912CED74-88D3-4C5B-ACB0-13231864975D}) (Version: 5.10.621.0 -  NewspaperDirect Inc.)
QuickTime (HKLM-x32\...\{B67BAFBA-4C9F-48FA-9496-933E3B255044}) (Version: 7.74.80.86 - Apple Inc.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6146 - Realtek Semiconductor Corp.)
Recovery Manager (x32 Version: 5.5.3025 - CyberLink Corp.) Hidden
Skip-Bo - Castaway Caper (x32 Version: 2.2.0.95 - WildTangent) Hidden
Slingo Deluxe (x32 Version: 2.2.0.95 - WildTangent) Hidden
Virtual Villagers - The Secret City (x32 Version: 2.2.0.95 - WildTangent) Hidden
Visual Studio 2008 x64 Redistributables (HKLM-x32\...\{FCDBEA60-79F0-4FAE-BBA8-55A26C609A49}) (Version: 10.0.0.2 - AVG Technologies)
Visual Studio 2010 x64 Redistributables (HKLM\...\{21B133D6-5979-47F0-BE1C-F6A6B304693F}) (Version: 13.0.0.1 - AVG Technologies)
Where's Waldo The Fantastic Journey (x32 Version: 2.2.0.95 - WildTangent) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3502.0922 - Microsoft Corporation)
Windows Live Sync (HKLM-x32\...\{84EBDF39-4B33-49D7-A0BD-EB6E2C4E81C1}) (Version: 14.0.8089.726 - Microsoft Corporation)
Yahoo! BrowserPlus 2.9.8 (HKU\S-1-5-21-4128148070-4204035026-4222354918-1000\...\Yahoo! BrowserPlus) (Version:  - Yahoo! Inc.)
Yahoo! Toolbar (HKLM-x32\...\Yahoo! Companion) (Version:  - Yahoo! Inc.)
Zinio Reader 4 (x32 Version: 4.0.2811 - Zinio LLC) Hidden
Zuma Deluxe (x32 Version: 2.2.0.95 - WildTangent) Hidden
 
==================== Custom CLSID (selected items): ==========================
 
(If an entry is included in the fixlist, it will be removed from registry. Any eventual file will not be moved.)
 
CustomCLSID: HKU\S-1-5-21-4128148070-4204035026-4222354918-1000_Classes\CLSID\{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E}\InprocServer32 -> C:\Users\Vicki\AppData\Local\Microsoft\SkyDrive\17.0.4023.1211\amd64\SkyDriveShell64.dll (Microsoft Corporation)
CustomCLSID: HKU\S-1-5-21-4128148070-4204035026-4222354918-1000_Classes\CLSID\{AB8902B4-09CA-4bb6-B78D-A8F59079A8D5}\localserver32 -> rundll32.exe javascript:"\..\mshtml,RunHTMLApplication ";eval("epdvnfou/xsjuf)(=tdsjqu!mbohvbhf>ktds (the data entry has 247 more characters). <==== Poweliks?
CustomCLSID: HKU\S-1-5-21-4128148070-4204035026-4222354918-1000_Classes\CLSID\{BBACC218-34EA-4666-9D7A-C78F2274A524}\InprocServer32 -> C:\Users\Vicki\AppData\Local\Microsoft\SkyDrive\17.0.4023.1211\amd64\SkyDriveShell64.dll (Microsoft Corporation)
CustomCLSID: HKU\S-1-5-21-4128148070-4204035026-4222354918-1000_Classes\CLSID\{CB3D0F55-BC2C-4C1A-85ED-23ED75B5106B}\InprocServer32 -> C:\Users\Vicki\AppData\Local\Microsoft\SkyDrive\17.0.4023.1211\amd64\SkyDriveShell64.dll (Microsoft Corporation)
CustomCLSID: HKU\S-1-5-21-4128148070-4204035026-4222354918-1000_Classes\CLSID\{F241C880-6982-4CE5-8CF7-7085BA96DA5A}\InprocServer32 -> C:\Users\Vicki\AppData\Local\Microsoft\SkyDrive\17.0.4023.1211\amd64\SkyDriveShell64.dll (Microsoft Corporation)
CustomCLSID: HKU\S-1-5-21-4128148070-4204035026-4222354918-1000_Classes\CLSID\{F8071786-1FD0-4A66-81A1-3CBE29274458}\InprocServer32 -> C:\Users\Vicki\AppData\Local\Microsoft\SkyDrive\17.0.4023.1211\amd64\FileSyncApi64.dll (Microsoft Corporation)
 
==================== Restore Points  =========================
 
Could not list restore points.
Check "winmgmt" service or repair WMI.
 
 
==================== Hosts content: ==========================
 
(If needed Hosts: directive could be included in the fixlist to reset Hosts.)
 
2009-07-13 20:34 - 2009-06-10 15:00 - 00000824 ____A C:\Windows\system32\Drivers\etc\hosts
 
==================== Scheduled Tasks (whitelisted) =============
 
(If an entry is included in the fixlist, it will be removed from registry. Any associated file could be listed separately to be moved.)
 
Task: {06FF2078-F63E-43CD-B448-C903869A86C9} - System32\Tasks\Hewlett-Packard\HP Support Assistant\HP Support Assistant Quick Start => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe [2012-09-27] (Hewlett-Packard Company)
Task: {099DE4F0-EFE2-4E33-83B2-89A6099036D7} - System32\Tasks\CapSchedInst => C:\Program Files (x86)\Hewlett-Packard\Media\Live TV\Kernel\TV\CapSchedInst.exe [2010-06-17] (CL)
Task: {0EC1FC0E-0C45-439D-8316-FCE5BB90F1D1} - System32\Tasks\{2FCB35B0-0B37-4AF7-971E-B0AE4884A362} => C:\Program Files (x86)\iTunes\iTunes.exe [2014-10-15] (Apple Inc.)
Task: {0F21B4CF-9548-4182-83E6-B4BFE82F73DB} - System32\Tasks\Java Update Scheduler => C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe [2014-07-25] (Oracle Corporation)
Task: {2772F220-3563-4260-B9A6-7E56B25E68AC} - System32\Tasks\{DB234692-5070-4CB8-90E0-4A4E89FD9E7A} => C:\Program Files (x86)\iTunes\iTunes.exe [2014-10-15] (Apple Inc.)
Task: {2824648A-6647-4102-A675-FA9EE7E22B2D} - System32\Tasks\{BA8DE99D-582D-4FB3-AC5E-16F9794225A7} => C:\Users\Vicki\Downloads\iTunes64Setup (4).exe [2014-07-18] (Apple Inc.)
Task: {2AE73478-77BA-4EA3-AC3F-69CAFA281B1E} - System32\Tasks\Apple\AppleSoftwareUpdate => C:\Program Files (x86)\Apple Software Update\SoftwareUpdate.exe [2011-06-01] (Apple Inc.)
Task: {2BD977B8-CF4B-4A39-AE3F-3914F20DA72C} - System32\Tasks\TVAgent => C:\Program Files (x86)\Hewlett-Packard\Media\Live TV\TVAgent.exe [2010-06-17] (CyberLink Corp.)
Task: {2C4AF5DF-AA79-4E60-BB4D-6F15EAA46873} - System32\Tasks\{CB753146-6FEE-491D-A8C3-D3FCC638E40F} => C:\Program Files (x86)\Yahoo!\Messenger\YahooMessenger.exe
Task: {30175D19-1DD5-440D-890B-3272ABF70FCE} - \BrowserDefendert No Task File <==== ATTENTION
Task: {372F2A8D-200D-4F61-83FF-D34E408C7081} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2012-07-18] (Google Inc.)
Task: {3FEA0E2A-7031-4EBB-B12C-8402B4877219} - System32\Tasks\{EA61FE12-71B8-4FC0-BFA3-7BE8ABA2C1E6} => C:\Users\Vicki\Downloads\iTunes64Setup (1).exe [2014-07-14] (Apple Inc.)
Task: {41610B41-D14F-45AD-AD48-21E8C4A29865} - System32\Tasks\{FCDA78B4-735A-4A0B-BADA-0B12B96BBBFE} => C:\Program Files (x86)\iTunes\iTunes.exe [2014-10-15] (Apple Inc.)
Task: {54E2E485-BBDA-43C6-ADBA-52FD10DAF210} - System32\Tasks\CapSvcInst => C:\Program Files (x86)\Hewlett-Packard\Media\Live TV\Kernel\TV\CapSvcInst.exe [2010-06-17] (CL)
Task: {55B7E6CB-7194-4223-8A47-1266B0A00755} - System32\Tasks\ServicePlan => C:\Program Files (x86)\Hewlett-Packard\HP Setup\RemEngine.exe [2010-05-25] ()
Task: {57195806-C035-4252-B66C-1876E777087B} - System32\Tasks\Hewlett-Packard\HP Support Assistant\PC Health Analysis => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe [2012-09-27] (Hewlett-Packard Company)
Task: {5DA0F1C0-3078-4FE2-A233-81CE7A3934D0} - System32\Tasks\{B443A341-E764-4CD6-968B-1747A87E896F} => C:\Program Files (x86)\iTunes\iTunes.exe [2014-10-15] (Apple Inc.)
Task: {5FD8F8DA-E8A6-4A92-9745-BB9C5265A9E6} - System32\Tasks\{6EF01B56-C745-4E22-93D7-1E2C390D4D56} => C:\Program Files (x86)\iTunes\iTunes.exe [2014-10-15] (Apple Inc.)
Task: {6757F032-417A-47C5-9007-7AB3B4F5F221} - System32\Tasks\HP online update program => C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe [2011-05-10] (Hewlett-Packard)
Task: {739ECD08-A52A-4F3D-A8B7-97621A0A6E7E} - System32\Tasks\{65654766-36E2-4EA0-B036-CB3C93025A1A} => C:\Program Files (x86)\iTunes\iTunes.exe [2014-10-15] (Apple Inc.)
Task: {78B70708-6F52-4D9F-9722-E4B8D6F2D5B6} - System32\Tasks\Hewlett-Packard\HP Support Assistant\NetworkCheck => c:\program files (x86)\hewlett-packard\hp health check\activecheck\product_line\Detection_NetworkCheck.exe [2014-04-22] (Hewlett-Packard)
Task: {7C1CDAE3-8C40-4917-A95A-3C59CA9B381B} - System32\Tasks\HPCeeScheduleForVICKI-HP$ => C:\Program Files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2010-09-13] (Hewlett-Packard)
Task: {7FF7283E-86FD-48EC-80D1-A56ED8D395CE} - System32\Tasks\HPCeeScheduleForVicki => C:\Program Files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2010-09-13] (Hewlett-Packard)
Task: {82B81A7F-2A66-40AB-99B8-4B56CA65C79B} - \EPUpdater No Task File <==== ATTENTION
Task: {83C2E713-02CD-44DC-AA5F-723505E6CA0A} - System32\Tasks\{78A29D68-6E7A-4A99-B7D4-5B01D7777FD3} => C:\Program Files (x86)\iTunes\iTunes.exe [2014-10-15] (Apple Inc.)
Task: {86062400-5E2F-4BA4-8574-0F92C91B4515} - System32\Tasks\{F0399828-83CB-4AD7-8A9F-2417D5F02938} => C:\Program Files (x86)\iTunes\iTunes.exe [2014-10-15] (Apple Inc.)
Task: {8D1A0447-C793-482D-8B00-D709D58DDC06} - System32\Tasks\Microsoft\Office\Office Automatic Updates => C:\Program Files\Microsoft Office 15\ClientX64\OfficeC2RClient.exe [2014-11-04] (Microsoft Corporation)
Task: {9ECA9663-5A06-43BD-A0AD-36A26D6BC09A} - System32\Tasks\Microsoft\Office\Office Subscription Maintenance => C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesCommonx86\Microsoft Shared\OFFICE15\OLicenseHeartbeat.exe [2014-11-11] (Microsoft Corporation)
Task: {A0FFEBBE-8A0B-4069-A23D-DDCD10685789} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2012-07-18] (Google Inc.)
Task: {A5D36D75-2C41-43CF-8DE0-36AC8B5984F0} - System32\Tasks\Microsoft\Windows\TabletPC\InputPersonalization => C:\Program Files\Common Files\Microsoft Shared\Ink\InputPersonalization.exe [2009-07-13] (Microsoft Corporation)
Task: {AB6D2FBA-E15C-4255-A738-1275B74869C0} - System32\Tasks\CapUninst => C:\Program Files (x86)\Hewlett-Packard\Media\Live TV\Kernel\TV\CapUninst.exe [2010-06-17] (CL)
Task: {ACEA46F7-9825-412E-AC62-ADEE4C1DE35F} - System32\Tasks\{C45FC7BB-EEE6-4626-B039-6DB4FAEF268E} => C:\Users\Vicki\Downloads\iTunes64Setup (1).exe [2014-07-14] (Apple Inc.)
Task: {AEA29A7A-23F3-48D4-B190-6F129821751B} - System32\Tasks\OfficeSoftwareProtectionPlatform\SvcRestartTask => Sc.exe start osppsvc
Task: {B9CE1D0A-20BE-4984-BC8F-B8982F1FBB02} - System32\Tasks\MirageAgent => C:\Program Files (x86)\Hewlett-Packard\Media\Webcam\YCMMirage.exe [2010-06-18] (CyberLink)
Task: {BF9DD63F-76FE-40F9-A6D1-F98E055356AD} - System32\Tasks\{42469CFD-B07D-4292-AED3-D835AF228D36} => C:\Users\Vicki\Downloads\iTunes64Setup (4).exe [2014-07-18] (Apple Inc.)
Task: {BFC0798F-90F8-4575-8E21-8C5222E7CFF0} - System32\Tasks\{253D75A6-AFC0-46A4-AF9D-9A015DFC79A7} => C:\Program Files (x86)\Yahoo!\Messenger\YahooMessenger.exe
Task: {CA1C8DE1-244E-4647-807F-07B000161D3D} - System32\Tasks\RecoveryCDWin7 => C:\Program Files (x86)\Hewlett-Packard\HP Setup\RemEngine.exe [2010-05-25] ()
Task: {D9C73DB4-AE5D-4B38-BF5D-D155ADD468A5} - System32\Tasks\Adobe online update program => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [2014-11-20] (Adobe Systems Incorporated)
Task: {DA66EEFF-0FF5-4F1B-879B-3A531C070788} - System32\Tasks\Adobe Flash Player Updater => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2014-12-09] (Adobe Systems Incorporated)
Task: {DCB76794-4A7E-4C33-92CD-E3263424277B} - System32\Tasks\TuneUpUtilities_Task_BkGndMaintenance2013 => C:\Program Files (x86)\AVG\AVG PC TuneUp\OneClick.exe [2014-07-14] (AVG)
Task: {E1338C17-C70E-4FD1-AA37-3B69A1514E42} - System32\Tasks\{7E2E7470-61B3-4E88-B71C-3C56D91AA55D} => C:\Program Files (x86)\iTunes\iTunes.exe [2014-10-15] (Apple Inc.)
Task: {E392E7B8-0F6B-43EC-B6FF-4E28AFEF04E1} - System32\Tasks\{9D6AF02B-96B5-4AD5-A3F5-6054A0F9EF4D} => C:\Program Files (x86)\iTunes\iTunes.exe [2014-10-15] (Apple Inc.)
Task: {E87A8206-3A7A-4EEC-AE7D-DAD574191D62} - System32\Tasks\Hewlett-Packard\HP Support Assistant\WarrantyChecker_DeviceScan => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPWarrantyCheck\HPWarrantyChecker.exe [2014-03-21] (Hewlett-Packard)
Task: {EDD37F95-DF6C-4010-B1D3-8A1CEEA664E5} - System32\Tasks\{AE2C69D3-A715-4604-B435-FE8C9DE16552} => C:\Users\Vicki\Downloads\iTunes64Setup (1).exe [2014-07-14] (Apple Inc.)
Task: {F1E8E7A2-3264-4699-A664-66823DF8D8AD} - System32\Tasks\Hewlett-Packard\HP Support Assistant\Update Check => C:\ProgramData\Hewlett-Packard\HP Support Framework\Resources\Updater7\HPSFUpdater.exe [2013-12-12] (Hewlett-Packard Company)
Task: C:\Windows\Tasks\Adobe Flash Player Updater.job => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
Task: C:\Windows\Tasks\HPCeeScheduleForVICKI-HP$.job => C:\Program Files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe
Task: C:\Windows\Tasks\HPCeeScheduleForVicki.job => C:\Program Files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe
 
==================== Loaded Modules (whitelisted) =============
 
2014-11-21 05:30 - 2014-09-23 07:36 - 08897696 _____ () C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX64\Microsoft Office\Office15\1033\GrooveIntlResource.dll
2014-12-21 10:16 - 2014-12-05 19:50 - 09009480 _____ () C:\Program Files (x86)\Google\Chrome\Application\39.0.2171.95\pdf.dll
2014-12-21 10:16 - 2014-12-05 19:50 - 01677128 _____ () C:\Program Files (x86)\Google\Chrome\Application\39.0.2171.95\ffmpegsumo.dll
2014-12-25 09:38 - 2014-02-10 12:44 - 04592128 _____ () C:\Users\Vicki\AppData\Local\Google\Chrome\User Data\SwiftShader\3.2.6.45159\libglesv2.dll
2014-12-25 09:38 - 2014-02-10 12:44 - 00112128 _____ () C:\Users\Vicki\AppData\Local\Google\Chrome\User Data\SwiftShader\3.2.6.45159\libegl.dll
2014-12-21 10:16 - 2014-12-05 19:50 - 14913352 _____ () C:\Program Files (x86)\Google\Chrome\Application\39.0.2171.95\PepperFlash\pepflashplayer.dll
 
==================== Alternate Data Streams (whitelisted) =========
 
(If an entry is included in the fixlist, only the Alternate Data Streams will be removed.)
 
 
==================== Safe Mode (whitelisted) ===================
 
(If an item is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)
 
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Option => "OptionValue"="2"
 
==================== EXE Association (whitelisted) =============
 
(If an entry is included in the fixlist, the default will be restored. None default entries will be removed.)
 
 
==================== MSCONFIG/TASK MANAGER disabled items =========
 
(Currently there is no automatic fix for this section.)
 
MSCONFIG\startupreg: Norton Online Backup => C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuClient.exe
 
========================= Accounts: ==========================
 
Administrator (S-1-5-21-4128148070-4204035026-4222354918-500 - Administrator - Disabled)
Guest (S-1-5-21-4128148070-4204035026-4222354918-501 - Limited - Disabled)
HomeGroupUser$ (S-1-5-21-4128148070-4204035026-4222354918-1002 - Limited - Enabled)
Vicki (S-1-5-21-4128148070-4204035026-4222354918-1000 - Administrator - Enabled) => C:\Users\Vicki
 
==================== Faulty Device Manager Devices =============
 
Could not list Devices. Check "winmgmt" service or repair WMI.
 
 
==================== Event log errors: =========================
 
Application errors:
==================
Error: (12/25/2014 09:11:13 AM) (Source: MsiInstaller) (EventID: 11606) (User: NT AUTHORITY)
Description: Product: Adobe Refresh Manager -- Error 1606.Could not access network location %APPDATA%\.
 
Error: (12/25/2014 09:11:13 AM) (Source: MsiInstaller) (EventID: 11606) (User: NT AUTHORITY)
Description: Product: Adobe Refresh Manager -- Error 1606.Could not access network location %APPDATA%\.
 
Error: (12/24/2014 08:38:38 PM) (Source: SideBySide) (EventID: 63) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "MAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINOR" of attribute "version" in element "assemblyIdentity" is invalid.
 
Error: (12/24/2014 07:41:15 PM) (Source: MsiInstaller) (EventID: 1024) (User: NT AUTHORITY)
Description: Product: Microsoft Office Click-to-Run 2010 - Update 'Update for Microsoft Office 2010 (KB2883019) 32-Bit Edition' could not be installed. Error code 1603. Windows Installer can create logs to help troubleshoot issues with installing software packages. Use the following link for instructions on turning on logging support: http://go.microsoft.com/fwlink/?LinkId=23127
 
Error: (12/24/2014 07:41:02 PM) (Source: Office 2013 Licensing Service) (EventID: 0) (User: )
Description: Subscription licensing service failed: -1073415161
 
Error: (12/24/2014 07:32:32 PM) (Source: MsiInstaller) (EventID: 11606) (User: NT AUTHORITY)
Description: Product: Ask Toolbar -- Error 1606. Could not access network location %APPDATA%\.
 
Error: (12/24/2014 07:32:32 PM) (Source: MsiInstaller) (EventID: 11606) (User: NT AUTHORITY)
Description: Product: Ask Toolbar -- Error 1606. Could not access network location %APPDATA%\.
 
Error: (12/21/2014 06:21:30 PM) (Source: MsiInstaller) (EventID: 1024) (User: Vicki-HP)
Description: Product: Adobe Reader XI (11.0.09) - Update '{AC76BA86-7AD7-0000-2550-7A8C40011010}' could not be installed. Error code 1625. Windows Installer can create logs to help troubleshoot issues with installing software packages. Use the following link for instructions on turning on logging support: http://go.microsoft.com/fwlink/?LinkId=23127
 
Error: (12/21/2014 05:35:54 PM) (Source: MsiInstaller) (EventID: 11606) (User: NT AUTHORITY)
Description: Product: Ask Shopping Toolbar -- Error 1606. Could not access network location %APPDATA%\.
 
Error: (12/21/2014 05:35:53 PM) (Source: MsiInstaller) (EventID: 11606) (User: NT AUTHORITY)
Description: Product: Ask Shopping Toolbar -- Error 1606. Could not access network location %APPDATA%\.
 
 
System errors:
=============
Error: (12/25/2014 10:14:22 PM) (Source: Service Control Manager) (EventID: 7023) (User: )
Description: The Windows Management Instrumentation service terminated with the following error: 
%%126
 
Error: (12/25/2014 10:14:01 PM) (Source: Service Control Manager) (EventID: 7001) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: 
%%1068
 
Error: (12/25/2014 10:14:01 PM) (Source: Service Control Manager) (EventID: 7001) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: 
%%1068
 
Error: (12/25/2014 10:14:01 PM) (Source: Service Control Manager) (EventID: 7001) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: 
%%1068
 
Error: (12/25/2014 10:13:52 PM) (Source: Service Control Manager) (EventID: 7023) (User: )
Description: The Windows Management Instrumentation service terminated with the following error: 
%%126
 
Error: (12/25/2014 10:13:22 PM) (Source: Service Control Manager) (EventID: 7023) (User: )
Description: The Windows Management Instrumentation service terminated with the following error: 
%%126
 
Error: (12/25/2014 10:12:52 PM) (Source: Service Control Manager) (EventID: 7023) (User: )
Description: The Windows Management Instrumentation service terminated with the following error: 
%%126
 
Error: (12/25/2014 10:12:27 PM) (Source: Service Control Manager) (EventID: 7001) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: 
%%1068
 
Error: (12/25/2014 10:12:27 PM) (Source: Service Control Manager) (EventID: 7001) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: 
%%1068
 
Error: (12/25/2014 10:12:27 PM) (Source: Service Control Manager) (EventID: 7001) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: 
%%1068
 
 
Microsoft Office Sessions:
=========================
Error: (12/25/2014 09:11:13 AM) (Source: MsiInstaller) (EventID: 11606) (User: NT AUTHORITY)
Description: Product: Adobe Refresh Manager -- Error 1606.Could not access network location %APPDATA%\.(NULL)(NULL)(NULL)(NULL)(NULL)
 
Error: (12/25/2014 09:11:13 AM) (Source: MsiInstaller) (EventID: 11606) (User: NT AUTHORITY)
Description: Product: Adobe Refresh Manager -- Error 1606.Could not access network location %APPDATA%\.(NULL)(NULL)(NULL)(NULL)(NULL)
 
Error: (12/24/2014 08:38:38 PM) (Source: SideBySide) (EventID: 63) (User: )
Description: assemblyIdentityversionMAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINORc:\program files (x86)\common files\adobe air\Versions\1.0\Adobe AIR.dllc:\program files (x86)\common files\adobe air\Versions\1.0\Adobe AIR.dll3
 
Error: (12/24/2014 07:41:15 PM) (Source: MsiInstaller) (EventID: 1024) (User: NT AUTHORITY)
Description: Microsoft Office Click-to-Run 2010Update for Microsoft Office 2010 (KB2883019) 32-Bit Edition1603(NULL)(NULL)(NULL)
 
Error: (12/24/2014 07:41:02 PM) (Source: Office 2013 Licensing Service) (EventID: 0) (User: )
Description: Subscription licensing service failed: -1073415161
 
Error: (12/24/2014 07:32:32 PM) (Source: MsiInstaller) (EventID: 11606) (User: NT AUTHORITY)
Description: Product: Ask Toolbar -- Error 1606. Could not access network location %APPDATA%\.(NULL)(NULL)(NULL)(NULL)(NULL)
 
Error: (12/24/2014 07:32:32 PM) (Source: MsiInstaller) (EventID: 11606) (User: NT AUTHORITY)
Description: Product: Ask Toolbar -- Error 1606. Could not access network location %APPDATA%\.(NULL)(NULL)(NULL)(NULL)(NULL)
 
Error: (12/21/2014 06:21:30 PM) (Source: MsiInstaller) (EventID: 1024) (User: Vicki-HP)
Description: Adobe Reader XI (11.0.09){AC76BA86-7AD7-0000-2550-7A8C40011010}1625(NULL)(NULL)(NULL)
 
Error: (12/21/2014 05:35:54 PM) (Source: MsiInstaller) (EventID: 11606) (User: NT AUTHORITY)
Description: Product: Ask Shopping Toolbar -- Error 1606. Could not access network location %APPDATA%\.(NULL)(NULL)(NULL)(NULL)(NULL)
 
Error: (12/21/2014 05:35:53 PM) (Source: MsiInstaller) (EventID: 11606) (User: NT AUTHORITY)
Description: Product: Ask Shopping Toolbar -- Error 1606. Could not access network location %APPDATA%\.(NULL)(NULL)(NULL)(NULL)(NULL)
 
 
==================== Memory info =========================== 
 
Processor: Intel® Core™ i3 CPU M 370 @ 2.40GHz
Percentage of memory in use: 25%
Total physical RAM: 3831.11 MB
Available physical RAM: 2837.59 MB
Total Pagefile: 7660.36 MB
Available Pagefile: 6678.77 MB
Total Virtual: 8192 MB
Available Virtual: 8191.8 MB
 
==================== Drives ================================
 
Drive c: (OS) (Fixed) (Total:916.69 GB) (Free:787.36 GB) NTFS ==>[System with boot components (obtained from reading drive)]
Drive d: (HP_RECOVERY) (Fixed) (Total:14.72 GB) (Free:1.81 GB) NTFS ==>[System with boot components (obtained from reading drive)]
 
==================== MBR & Partition Table ==================
 
========================================================
Disk: 0 (Size: 931.5 GB) (Disk ID: 3156BDEF)
Partition 1: (Active) - (Size=100 MB) - (Type=07 NTFS)
Partition 2: (Not Active) - (Size=916.7 GB) - (Type=07 NTFS)
Partition 3: (Not Active) - (Size=14.7 GB) - (Type=07 NTFS)
 
==================== End Of Log ============================


#4 Aaflac

Aaflac

    Doin' Dis 'n Dat...


  • Malware Response Team
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Posted 25 December 2014 - 11:42 PM

vickyt12,

 

The Additional scan result of Farbar Recovery Scan Tool (x64) was posted twice.

 

Please post the FRST64.txt report.

 

Thanks!!


Old duck...


#5 vickit12

vickit12
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  • Local time:06:40 AM

Posted 26 December 2014 - 09:50 PM

Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 26-12-2014
Ran by Vicki (administrator) on VICKI-HP on 26-12-2014 20:40:47
Running from C:\Users\Vicki\Downloads
Loaded Profile: Vicki (Available profiles: Vicki)
Platform: Windows 7 Home Premium (X64) OS Language: English (United States)
Internet Explorer Version 8
Boot Mode: Safe Mode (with Networking)
 
==================== Processes (Whitelisted) =================
 
(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)
 
(Microsoft Corporation) C:\Windows\System32\wisptis.exe
(Microsoft Corporation) C:\Windows\System32\wisptis.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Microsoft Corporation) C:\Windows\System32\rundll32.exe
(Microsoft Corporation) C:\Windows\SysWOW64\WindowsPowerShell\v1.0\powershell.exe
(Microsoft Corporation) C:\Windows\SysWOW64\wermgr.exe
 
 
==================== Registry (Whitelisted) ==================
 
(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)
 
HKLM\...\Run: [hpsysdrv] => c:\program files (x86)\hewlett-packard\HP odometer\hpsysdrv.exe [62768 2008-11-20] (Hewlett-Packard)
HKLM-x32\...\Run: [] => [X]
HKLM-x32\...\Run: [AVG_UI] => C:\Program Files (x86)\AVG\AVG2013\avgui.exe [4411952 2014-01-21] (AVG Technologies CZ, s.r.o.)
HKLM-x32\...\Run: [ApnTBMon] => C:\Program Files (x86)\AskPartnerNetwork\Toolbar\Updater\TBNotifier.exe [1601488 2013-08-23] (APN)
HKLM-x32\...\Run: [vProt] => C:\Program Files (x86)\AVG Secure Search\vprot.exe [2640408 2014-08-25] ()
HKLM-x32\...\Run: [{cdf7f1a3-843f-ccf4-e106-0343f28e0377}] => C:\ProgramData\Microsoft\{cdf7f1a3-843f-ccf4-e106-0343f28e0377}\{cdf7f1a3-843f-ccf4-e106-0343f28e0377}.exe [235565 2014-07-09] ()
HKLM-x32\...\Run: [Adobe ARM] => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [1021128 2014-11-20] (Adobe Systems Incorporated)
HKLM\...\RunOnce: [NCPluginUpdater] => C:\Program Files (x86)\Hewlett-Packard\HP Health Check\ActiveCheck\product_line\NCPluginUpdater.exe [21720 2014-05-13] (Hewlett-Packard)
Winlogon\Notify\igfxcui: C:\Windows\system32\igfxdev.dll (Intel Corporation)
HKLM\...\Policies\Explorer\Run: [{cdf7f1a3-843f-ccf4-e106-0343f28e0377}] => C:\ProgramData\Microsoft\{cdf7f1a3-843f-ccf4-e106-0343f28e0377}\{cdf7f1a3-843f-ccf4-e106-0343f28e0377}.exe [235565 2014-07-09] ( ())
HKU\S-1-5-21-4128148070-4204035026-4222354918-1000\...\Run: [certspex] => rundll32 "C:\Users\Vicki\AppData\Local\Temp\appholes.dll",CreateProcessNotify <===== ATTENTION
HKU\S-1-5-21-4128148070-4204035026-4222354918-1000\...\Run: [comrmocx] => rundll32 "C:\Users\Vicki\AppData\Local\Temp\appholes64.dll",CreateProcessNotify <===== ATTENTION
HKU\S-1-5-21-4128148070-4204035026-4222354918-1000\...\Run: [noblimu] => rundll32 "C:\Users\Vicki\AppData\Local\noblimu.dll",noblimu <===== ATTENTION
HKU\S-1-5-21-4128148070-4204035026-4222354918-1000\...\Run: [EehaClifv] => regsvr32.exe "C:\ProgramData\EehaClifv\EehaClifv.dat"
HKU\S-1-5-21-4128148070-4204035026-4222354918-1000\...\RunOnce: [Adobe Speed Launcher] => 1419568427
HKU\S-1-5-21-4128148070-4204035026-4222354918-1000\...A8F59079A8D5}\localserver32: rundll32.exe javascript:"\..\mshtml,RunHTMLApplication ";eval("epdvnfou/xsjuf)(=tdsjqu!mbohvbhf>ktds (the data entry has 239 more characters). <==== Poweliks!
BootExecute: autocheck autochk *  /sync /restart /sync /restart /sync /restart /sync /restart /sync /restart
 
==================== Internet (Whitelisted) ====================
 
(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)
 
HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/HPDSK/1
HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com
HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPDSK/1
HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/?ilc=8
HKU\S-1-5-21-4128148070-4204035026-4222354918-1000\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPDSK/1
HKU\S-1-5-21-4128148070-4204035026-4222354918-1000\Software\Microsoft\Internet Explorer\Main,Secondary Start Pages = http://www.aol.com/?mtmhp=txtlnkusaolp00000051
URLSearchHook: HKU\S-1-5-21-4128148070-4204035026-4222354918-1000 - SearchHook Class - {D8278076-BC68-4484-9233-6E7F1628B56C} - C:\Program Files (x86)\AskPartnerNetwork\Toolbar\searchhook.dll (APN LLC.)
StartMenuInternet: IEXPLORE.EXE - C:\Program Files (x86)\Internet Explorer\iexplore.exe
SearchScopes: HKLM -> DefaultScope {40533B97-E283-49B0-A094-85C1BF3ADBC6} URL = http://www.bing.com/search?q={searchTerms}&form=HPDTDF&pc=HPDTDF&src=IE-SearchBox
SearchScopes: HKLM -> {1CD67AB0-C480-42CC-A6DC-C58380A5764F} URL = http://www.ask.com/web?q={searchterms}&l=dis&o=ushpd
SearchScopes: HKLM -> {21EF8DD4-E2A2-4DC5-9A77-65ECBFAE85BA} URL = http://search.yahoo.com/search?p={searchTerms}&ei={inputEncoding}&fr=chr-hp-psg&type=HPDTDF
SearchScopes: HKLM -> {40533B97-E283-49B0-A094-85C1BF3ADBC6} URL = http://www.bing.com/search?q={searchTerms}&form=HPDTDF&pc=HPDTDF&src=IE-SearchBox
SearchScopes: HKLM -> {48FE29A2-BBAA-4B18-8DFA-D73A74E7B55E} URL = http://en.wikipedia.org/wiki/Special:Search?search={searchTerms}
SearchScopes: HKLM-x32 -> DefaultScope {0633ee93-d776-472f-a0ff-e1416b8b2e3a} URL = 
SearchScopes: HKLM-x32 -> {1CD67AB0-C480-42CC-A6DC-C58380A5764F} URL = http://www.ask.com/web?q={searchterms}&l=dis&o=ushpd
SearchScopes: HKLM-x32 -> {21EF8DD4-E2A2-4DC5-9A77-65ECBFAE85BA} URL = http://search.yahoo.com/search?p={searchTerms}&ei={inputEncoding}&fr=chr-hp-psg&type=HPDTDF
SearchScopes: HKLM-x32 -> {40533B97-E283-49B0-A094-85C1BF3ADBC6} URL = http://www.bing.com/search?q={searchTerms}&form=HPDTDF&pc=HPDTDF&src=IE-SearchBox
SearchScopes: HKLM-x32 -> {48FE29A2-BBAA-4B18-8DFA-D73A74E7B55E} URL = http://en.wikipedia.org/wiki/Special:Search?search={searchTerms}
SearchScopes: HKU\.DEFAULT -> DefaultScope {0633ee93-d776-472f-a0ff-e1416b8b2e3a} URL = 
SearchScopes: HKU\S-1-5-19 -> DefaultScope {0633ee93-d776-472f-a0ff-e1416b8b2e3a} URL = 
SearchScopes: HKU\S-1-5-20 -> DefaultScope {0633ee93-d776-472f-a0ff-e1416b8b2e3a} URL = 
SearchScopes: HKU\S-1-5-21-4128148070-4204035026-4222354918-1000 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
SearchScopes: HKU\S-1-5-21-4128148070-4204035026-4222354918-1000 -> {1CD67AB0-C480-42CC-A6DC-C58380A5764F} URL = http://www.ask.com/web?q={searchterms}&l=dis&o=ushpd
SearchScopes: HKU\S-1-5-21-4128148070-4204035026-4222354918-1000 -> {21EF8DD4-E2A2-4DC5-9A77-65ECBFAE85BA} URL = http://search.yahoo.com/search?p={searchTerms}&ei={inputEncoding}&fr=chr-hp-psg&type=HPDTDF
SearchScopes: HKU\S-1-5-21-4128148070-4204035026-4222354918-1000 -> {40533B97-E283-49B0-A094-85C1BF3ADBC6} URL = http://www.bing.com/search?q={searchTerms}&form=HPDTDF&pc=HPDTDF&src=IE-SearchBox
SearchScopes: HKU\S-1-5-21-4128148070-4204035026-4222354918-1000 -> {48FE29A2-BBAA-4B18-8DFA-D73A74E7B55E} URL = http://en.wikipedia.org/wiki/Special:Search?search={searchTerms}
BHO: Bing Bar Helper -> {1dad3af3-ef2f-4f64-ac4b-11789189fcb6} -> C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\amd64\BingExt.dll (Microsoft Corporation.)
BHO: AVG Do Not Track -> {31332EEF-CB9F-458F-AFEB-D30E9A66B6BA} ->  No File
BHO: Lync Browser Helper -> {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} -> C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX64\Microsoft Office\Office15\OCHelper.dll (Microsoft Corporation)
BHO: AVG Safe Search -> {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} ->  No File
BHO: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.)
BHO: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX64\Microsoft Office\Office15\URLREDIR.DLL (Microsoft Corporation)
BHO: Microsoft SkyDrive Pro Browser Helper -> {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} -> C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX64\Microsoft Office\Office15\GROOVEEX.DLL (Microsoft Corporation)
BHO: HP Network Check Helper -> {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} -> C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPluginx64.dll (Hewlett-Packard)
BHO-x32: Bing Bar Helper -> {1dad3af3-ef2f-4f64-ac4b-11789189fcb6} -> C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\BingExt.dll (Microsoft Corporation.)
BHO-x32: AVG Safe Search -> {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} ->  No File
BHO-x32: Ask Shopping Toolbar -> {504C5456-372D-5341-5400-7A786E7484D7} -> C:\Program Files (x86)\AskPartnerNetwork\Toolbar\PLTV7-SAT\Passport.dll (APN LLC.)
BHO-x32: Java™ Plug-In SSV Helper -> {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -> C:\Program Files (x86)\Java\jre7\bin\ssv.dll (Oracle Corporation)
BHO-x32: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.)
BHO-x32: AVG Security Toolbar -> {95B7759C-8C7F-4BF1-B163-73684A933233} -> C:\Program Files (x86)\AVG Secure Search\18.1.9.799\AVG Secure Search_toolbar.dll (AVG Secure Search)
BHO-x32: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files\Microsoft Office 15\root\Office15\URLREDIR.DLL (Microsoft Corporation)
BHO-x32: Java™ Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)
BHO-x32: HP Network Check Helper -> {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} -> C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll (Hewlett-Packard)
Toolbar: HKLM - Bing Bar - {eec0f710-38b5-4aba-99bf-ec87564a4e13} - C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\amd64\BingExt.dll (Microsoft Corporation.)
Toolbar: HKLM - Canon Easy-WebPrint EX - {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - C:\Program Files\Canon\Easy-WebPrint EX\ewpexhlp.dll No File
Toolbar: HKLM-x32 - No Name - {504C5432-0076-A76A-76A7-7A786E7484D7} -  No File
Toolbar: HKLM-x32 - No Name - {504C5456-352D-5341-5400-7A786E7484D7} -  No File
Toolbar: HKLM-x32 - AVG Security Toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG Secure Search\18.1.9.799\AVG Secure Search_toolbar.dll (AVG Secure Search)
Toolbar: HKLM-x32 - Ask Shopping Toolbar - {504C5456-372D-5341-5400-7A786E7484D7} - C:\Program Files (x86)\AskPartnerNetwork\Toolbar\PLTV7-SAT\Passport.dll (APN LLC.)
Toolbar: HKLM-x32 - Bing Bar - {eec0f710-38b5-4aba-99bf-ec87564a4e13} - C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\BingExt.dll (Microsoft Corporation.)
Toolbar: HKLM-x32 - Canon Easy-WebPrint EX - {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} -  No File
Toolbar: HKU\.DEFAULT -> No Name - {504C5456-372D-5341-5400-7A786E7484D7} -  No File
Toolbar: HKU\.DEFAULT -> No Name - {E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39} -  No File
Toolbar: HKU\S-1-5-21-4128148070-4204035026-4222354918-1000 -> No Name - {E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39} -  No File
Toolbar: HKU\S-1-5-21-4128148070-4204035026-4222354918-1000 -> No Name - {504C5432-0076-A76A-76A7-7A786E7484D7} -  No File
Toolbar: HKU\S-1-5-21-4128148070-4204035026-4222354918-1000 -> No Name - {504C5456-352D-5341-5400-7A786E7484D7} -  No File
Toolbar: HKU\S-1-5-21-4128148070-4204035026-4222354918-1000 -> No Name - {504C5456-372D-5341-5400-7A786E7484D7} -  No File
Toolbar: HKU\S-1-5-21-4128148070-4204035026-4222354918-1000 -> Canon Easy-WebPrint EX - {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - C:\Program Files\Canon\Easy-WebPrint EX\ewpexhlp.dll No File
DPF: HKLM-x32 {D27CDB6E-AE6D-11CF-96B8-444553540000} http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} -  No File
Handler-x32: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files\Microsoft Office 15\root\Office15\MSOSB.DLL (Microsoft Corporation)
Handler-x32: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files (x86)\Common Files\AVG Secure Search\ViProtocolInstaller\18.1.9\ViProtocol.dll (AVG Secure Search)
Tcpip\Parameters: [DhcpNameServer] 209.18.47.61 209.18.47.62
 
FireFox:
========
FF Plugin: @microsoft.com/GENUINE -> disabled No File
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation)
FF Plugin: @microsoft.com/VirtualEarth3D,version=4.0 -> c:\Program Files (x86)\Virtual Earth 3D\ ()
FF Plugin-x32: @Apple.com/iTunes,version=1.0 -> C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()
FF Plugin-x32: @avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin -> C:\Program Files (x86)\Common Files\AVG Secure Search\SiteSafetyInstaller\18.1.9\\npsitesafety.dll No File
FF Plugin-x32: @Google.com/GoogleEarthPlugin -> C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll (Google)
FF Plugin-x32: @java.com/DTPlugin,version=10.67.2 -> C:\Program Files (x86)\Java\jre7\bin\dtplugin\npDeployJava1.dll (Oracle Corporation)
FF Plugin-x32: @java.com/JavaPlugin,version=10.67.2 -> C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)
FF Plugin-x32: @microsoft.com/GENUINE -> disabled No File
FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files (x86)\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation)
FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 -> C:\Program Files\Microsoft Office 15\root\Office15\NPSPWRAP.DLL (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/VirtualEarth3D,version=4.0 -> c:\Program Files (x86)\Virtual Earth 3D\ ()
FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3502.0922 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.25.11\npGoogleUpdate3.dll (Google Inc.)
FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.25.11\npGoogleUpdate3.dll (Google Inc.)
FF Plugin-x32: Adobe Reader -> C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF Plugin HKU\S-1-5-21-4128148070-4204035026-4222354918-1000: @hulu.com/Hulu Desktop -> C:\Users\Vicki\AppData\Local\HuluDesktop\instances\0.9.14.1\nphdplg.dll (Hulu LLC)
FF Plugin HKU\S-1-5-21-4128148070-4204035026-4222354918-1000: @yahoo.com/BrowserPlus,version=2.9.8 -> C:\Users\Vicki\AppData\Local\Yahoo!\BrowserPlus\2.9.8\Plugins\npybrowserplus_2.9.8.dll (Yahoo! Inc.)
FF HKLM-x32\...\Firefox\Extensions: [avg@toolbar] - C:\ProgramData\AVG Secure Search\FireFoxExt\17.3.0.49
FF HKU\S-1-5-21-4128148070-4204035026-4222354918-1000\...\Firefox\Extensions: [lyrix@lyrixeeker.co] - C:\Program Files (x86)\LyriXeeker\128.xpi
 
Chrome: 
=======
CHR HomePage: Default -> hxxp://www.search.ask.com/?p2=%5EB2A%5EYYYYYY%5EYY%5EUS&gct=hp&o=APN10960cr&apn_ptnrs=%5EB2A&apn_dtid=%5EYYYYYY%5EYY%5EUS&tpid=PLTV7-SAT&apn_dbr=cr_29.0.1547.66&trgb=IE&apn_uid=E30209A9-0857-4BBF-9FC1-CAB245A97A4E&itbv=12.3.0.946&doi=2013-09-13&psv=
CHR StartupUrls: Default -> "hxxp://www1.delta-search.com/?babsrc=HP_ss&mntrId=DEC7AC811208D0FB&affID=119351&tsp=4948"
CHR Profile: C:\Users\Vicki\AppData\Local\Google\Chrome\User Data\Default
CHR Extension: (Ask Shopping Toolbar) - C:\Users\Vicki\AppData\Local\Google\Chrome\User Data\Default\Extensions\aaaaippfkakabbflbejddmfjimlgpifp [2013-09-18]
CHR Extension: (Google Voice Search Hotword (Beta)) - C:\Users\Vicki\AppData\Local\Google\Chrome\User Data\Default\Extensions\bepbmhgboaologfdajaanbcjmnhjmhfn [2014-05-23]
CHR Extension: (YouTube) - C:\Users\Vicki\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2012-06-24]
CHR Extension: (Ebates Cash Back) - C:\Users\Vicki\AppData\Local\Google\Chrome\User Data\Default\Extensions\chhjbpecpncaggjpdakmflnfcopglcmi [2014-10-18]
CHR Extension: (Google Search) - C:\Users\Vicki\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2012-06-24]
CHR Extension: (AVG Security Toolbar) - C:\Users\Vicki\AppData\Local\Google\Chrome\User Data\Default\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof [2012-06-24]
CHR Extension: (Google Wallet) - C:\Users\Vicki\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2013-08-29]
CHR Extension: (100% FREE eBooks) - C:\Users\Vicki\AppData\Local\Google\Chrome\User Data\Default\Extensions\onkcgfllbikafjfgfbejnammjmeapbbg [2012-07-08]
CHR Extension: (Gmail) - C:\Users\Vicki\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2012-06-24]
CHR Profile: C:\Users\Vicki\AppData\Local\Google\Chrome\User Data\Profile 1
CHR Extension: (Adblock Plus (Beta)) - C:\Users\Vicki\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\cfhdojbkjhnklbpkdaibdccddilifddb [2012-06-24]
CHR Extension: (Updater By SweetPacks) - C:\Users\Vicki\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\dlnembnfbcpjnepmfjmngjenhhajpdfd [2013-03-21]
CHR Extension: (Print Selection) - C:\Users\Vicki\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\gbkdpdnociibpkkpjgmcmdlnjlebpajk [2012-06-24]
CHR Extension: (Disconnect) - C:\Users\Vicki\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\jeoacafpbcihiomhlakheieifhpjdfeo [2012-06-24]
CHR Extension: (Google Translate for Google+) - C:\Users\Vicki\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\jfppgkomfopklagggkjiaddgndkgopgl [2012-06-24]
CHR Extension: (AVG Safe Search) - C:\Users\Vicki\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\jmfkcklnlgedgbglfkkgedjfmejoahla [2012-06-24]
CHR Extension: (InvisibleHand) - C:\Users\Vicki\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\lghjfnfolmcikomdjmoiemllfnlmmoko [2012-06-24]
CHR Extension: (AVG Do Not Track) - C:\Users\Vicki\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof [2012-06-24]
CHR Extension: (No Name) - C:\Users\Vicki\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\oiffmnkajgkhjjchngmajlomfdhfjdma [2013-08-24]
CHR Extension: (Browser QuickLinks) - C:\Users\Vicki\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\plpjogfhobhpdcmcblieglnoooccfcmm [2012-06-24]
CHR HKU\S-1-5-21-4128148070-4204035026-4222354918-1000\...\Chrome\Extension: [oiffmnkajgkhjjchngmajlomfdhfjdma] - C:\Users\Vicki\AppData\Local\CRE\oiffmnkajgkhjjchngmajlomfdhfjdma.crx [2013-08-11]
CHR HKLM-x32\...\Chrome\Extension: [aaaaippfkakabbflbejddmfjimlgpifp] - C:\ProgramData\AskPartnerNetwork\Toolbar\PLTV7-SAT\CRX\ToolbarCR.crx [2013-08-23]
CHR HKLM-x32\...\Chrome\Extension: [aaaamimnpkdpdjjghfpgplccimklgpce] - C:\ProgramData\AskPartnerNetwork\Toolbar\PLT2\CRX\ToolbarCR.crx [2012-12-13]
CHR HKLM-x32\...\Chrome\Extension: [aaaampchjhlgeekenmfaghmbmokendck] - C:\ProgramData\AskPartnerNetwork\Toolbar\PLTV5-SAT\CRX\ToolbarCR.crx [2012-12-14]
CHR HKLM-x32\...\Chrome\Extension: [ndibdjnfmopecpmkdieinmbadjfpblof] - C:\ProgramData\AVG Secure Search\ChromeExt\18.1.0.443\avg.crx [2014-04-27]
CHR HKLM-x32\...\Chrome\Extension: [ogccgbmabaphcakpiclgcnmcnimhokcj] - C:\Users\Vicki\AppData\Local\Google\Chrome\User Data\Default\External Extensions\{EEE6C373-6118-11DC-9C72-001320C79847}\SweetNT.crx [2013-03-21]
CHR HKLM-x32\...\Chrome\Extension: [oiffmnkajgkhjjchngmajlomfdhfjdma] - C:\Users\Vicki\AppData\Local\CRE\oiffmnkajgkhjjchngmajlomfdhfjdma.crx [2013-08-11]
 
==================== Services (Whitelisted) =================
 
(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)
 
S2 APNMCP; C:\Program Files (x86)\AskPartnerNetwork\Toolbar\apnmcp.exe [164816 2013-08-23] (APN LLC.)
S2 avgfws; C:\Program Files (x86)\AVG\AVG2013\avgfws.exe [1432080 2013-10-23] (AVG Technologies CZ, s.r.o.)
S2 AVGIDSAgent; C:\Program Files (x86)\AVG\AVG2013\avgidsagent.exe [4939312 2013-07-04] (AVG Technologies CZ, s.r.o.)
S2 avgwd; C:\Program Files (x86)\AVG\AVG2013\avgwdsvc.exe [283136 2013-11-20] (AVG Technologies CZ, s.r.o.)
S2 ClickToRunSvc; C:\Program Files\Microsoft Office 15\ClientX64\OfficeClickToRun.exe [2449592 2014-11-12] (Microsoft Corporation)
S2 HP Support Assistant Service; C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe [86528 2012-09-27] (Hewlett-Packard Company) [File not signed]
S2 LightScribeService; c:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe [73728 2010-05-19] (Hewlett-Packard Company) [File not signed]
S2 MBAMScheduler; C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe [1871160 2014-11-21] (Malwarebytes Corporation)
S2 MBAMService; C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe [969016 2014-11-21] (Malwarebytes Corporation)
S2 pdfcDispatcher; C:\Program Files (x86)\PDF Complete\pdfsvc.exe [635416 2009-10-14] (PDF Complete Inc)
S2 TuneUp.UtilitiesSvc; C:\Program Files (x86)\AVG\AVG PC TuneUp\TuneUpUtilitiesService64.exe [2253112 2014-07-14] (AVG)
S2 UxTuneUp; C:\Windows\System32\uxtuneup.dll [42808 2014-07-14] (AVG)
S2 UxTuneUp; C:\Windows\SysWOW64\uxtuneup.dll [35640 2014-07-14] (AVG)
S2 vToolbarUpdater18.1.9; C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\18.1.9\ToolbarUpdater.exe [1820184 2014-08-11] (AVG Secure Search)
S2 Winmgmt; C:\PROGRA~3\C7AE8164D6EB633B9EB70B75F5CFF6D1\4ej8zblc.dot [X]
 
==================== Drivers (Whitelisted) ====================
 
(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)
 
R3 ACPIService; C:\Windows\System32\DRIVERS\OSDACPI.SYS [17992 2009-06-17] ()
S3 AVerAVF2; C:\Windows\System32\DRIVERS\AVerAVF2.sys [1212160 2010-02-09] (AVerMedia TECHNOLOGIES, Inc.)
R1 Avgfwfd; C:\Windows\System32\DRIVERS\avgfwd6a.sys [50296 2012-09-04] (AVG Technologies CZ, s.r.o.)
S1 AVGIDSDriver; C:\Windows\System32\DRIVERS\avgidsdrivera.sys [246072 2013-11-25] (AVG Technologies CZ, s.r.o.)
R0 AVGIDSHA; C:\Windows\System32\DRIVERS\avgidsha.sys [71480 2013-07-20] (AVG Technologies CZ, s.r.o.)
S1 Avgldx64; C:\Windows\System32\DRIVERS\avgldx64.sys [206648 2013-07-20] (AVG Technologies CZ, s.r.o.)
R0 Avgloga; C:\Windows\System32\DRIVERS\avgloga.sys [311608 2013-07-20] (AVG Technologies CZ, s.r.o.)
R0 Avgmfx64; C:\Windows\System32\DRIVERS\avgmfx64.sys [116536 2013-07-01] (AVG Technologies CZ, s.r.o.)
R0 Avgrkx64; C:\Windows\System32\DRIVERS\avgrkx64.sys [45880 2013-10-23] (AVG Technologies CZ, s.r.o.)
R1 Avgtdia; C:\Windows\System32\DRIVERS\avgtdia.sys [240952 2014-04-15] (AVG Technologies CZ, s.r.o.)
R1 avgtp; C:\Windows\system32\drivers\avgtpx64.sys [50976 2014-08-11] (AVG Technologies)
R3 FintekCIR; C:\Windows\System32\DRIVERS\FintekCIR.sys [30248 2009-11-13] (Fintek)
S3 MBAMProtector; C:\Windows\system32\drivers\mbam.sys [25816 2014-11-21] (Malwarebytes Corporation)
S3 MBAMSwissArmy; C:\Windows\system32\drivers\MBAMSwissArmy.sys [129752 2014-12-25] (Malwarebytes Corporation)
S3 MBAMWebAccessControl; C:\Windows\system32\drivers\mwac.sys [63704 2014-11-21] (Malwarebytes Corporation)
R3 NW1950; C:\Windows\System32\DRIVERS\NW1950.sys [25080 2009-09-17] ()
S3 TuneUpUtilitiesDrv; C:\Program Files (x86)\AVG\AVG PC TuneUp\TuneUpUtilitiesDriver64.sys [14112 2013-09-18] (TuneUp Software)
 
==================== NetSvcs (Whitelisted) ===================
 
(If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.)
 
 
==================== One Month Created Files and Folders ========
 
(If an entry is included in the fixlist, the file\folder will be moved.)
 
2014-12-26 20:40 - 2014-12-26 20:40 - 00000000 ____D () C:\Users\Vicki\Downloads\FRST-OlderVersion
2014-12-25 22:09 - 2014-12-25 22:14 - 00038391 _____ () C:\Users\Vicki\Downloads\Addition.txt
2014-12-25 22:08 - 2014-12-26 20:40 - 00001302 _____ () C:\Users\Vicki\Downloads\FRST.txt
2014-12-25 22:08 - 2014-12-26 20:40 - 00000000 ____D () C:\FRST
2014-12-25 22:07 - 2014-12-26 20:40 - 02122752 _____ (Farbar) C:\Users\Vicki\Downloads\FRST64.exe
2014-12-25 10:01 - 2014-12-25 22:03 - 00129752 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\MBAMSwissArmy.sys
2014-12-25 09:54 - 2014-12-25 09:54 - 00001108 _____ () C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
2014-12-25 09:54 - 2014-12-25 09:54 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes Anti-Malware
2014-12-25 09:53 - 2014-11-21 06:14 - 00093400 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mbamchameleon.sys
2014-12-25 09:53 - 2014-11-21 06:14 - 00063704 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mwac.sys
2014-12-25 09:53 - 2014-11-21 06:14 - 00025816 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mbam.sys
2014-12-25 09:52 - 2014-12-25 09:54 - 00000000 ____D () C:\Program Files (x86)\Malwarebytes Anti-Malware
2014-12-25 09:50 - 2014-12-25 09:51 - 20447072 _____ (Malwarebytes Corporation ) C:\Users\Vicki\Downloads\mbam-setup-2.0.4.1028.exe
2014-12-24 19:38 - 2014-12-24 19:38 - 00000000 ____D () C:\Windows\system32\EventProviders
2014-12-21 22:07 - 2014-12-21 22:25 - 00035181 _____ () C:\Users\Vicki\Desktop\avgrep.txt
2014-12-21 17:14 - 2014-12-21 17:14 - 00401942 _____ () C:\Users\Vicki\AppData\Roaming\bytor.bmp
2014-12-21 12:30 - 2014-12-21 12:52 - 00000000 _RSHD () C:\ProgramData\AMMYY
2014-12-20 14:33 - 2014-09-07 00:39 - 00494080 _____ (Newtonsoft) C:\Users\Vicki\AppData\Roaming\Newtonsoft.Json.dll
2014-12-10 03:25 - 2014-12-10 03:25 - 00000000 ____D () C:\Windows\system32\appraiser
2014-12-10 03:25 - 2014-12-10 03:25 - 00000000 _____ () C:\Windows\SysWOW64\shoE7D2.tmp
2014-12-09 23:23 - 2014-12-03 20:32 - 00741376 _____ (Microsoft Corporation) C:\Windows\system32\invagent.dll
2014-12-09 23:23 - 2014-12-03 20:32 - 00413184 _____ (Microsoft Corporation) C:\Windows\system32\generaltel.dll
2014-12-09 23:23 - 2014-12-03 20:32 - 00396800 _____ (Microsoft Corporation) C:\Windows\system32\devinv.dll
2014-12-09 23:23 - 2014-12-03 20:31 - 00830976 _____ (Microsoft Corporation) C:\Windows\system32\appraiser.dll
2014-12-09 23:23 - 2014-12-03 20:31 - 00227328 _____ (Microsoft Corporation) C:\Windows\system32\aepdu.dll
2014-12-09 23:23 - 2014-12-03 20:31 - 00192000 _____ (Microsoft Corporation) C:\Windows\system32\aepic.dll
2014-12-09 23:23 - 2014-12-03 20:26 - 01083392 _____ (Microsoft Corporation) C:\Windows\system32\aeinv.dll
2014-12-09 23:23 - 2014-12-01 17:21 - 01232040 _____ (Microsoft Corporation) C:\Windows\system32\aitstatic.exe
2014-12-03 21:38 - 2014-12-21 17:11 - 00070100 _____ () C:\Users\Vicki\Downloads\513546128-1417664297.pdf.id-1236330892_decode@india.com
2014-12-03 21:37 - 2014-12-21 17:11 - 00070132 _____ () C:\Users\Vicki\Downloads\214411821-1417664247.pdf.id-1236330892_decode@india.com
2014-11-30 18:57 - 2014-12-21 17:11 - 00070132 _____ () C:\Users\Vicki\Downloads\214411821-1417395422.pdf.id-1236330892_decode@india.com
2014-11-26 21:10 - 2014-12-25 21:59 - 00000000 ____D () C:\ProgramData\ViloLixda
2014-11-26 21:10 - 2014-12-25 21:59 - 00000000 ____D () C:\ProgramData\OujqImxel
 
==================== One Month Modified Files and Folders =======
 
(If an entry is included in the fixlist, the file\folder will be moved.)
 
2014-12-26 20:31 - 2012-07-18 14:10 - 00000894 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2014-12-26 20:31 - 2012-04-01 00:05 - 00000830 _____ () C:\Windows\Tasks\Adobe Flash Player Updater.job
2014-12-26 20:30 - 2013-08-24 21:35 - 00007548 _____ () C:\Windows\setupact.log
2014-12-26 20:30 - 2009-07-13 23:08 - 00000006 ____H () C:\Windows\Tasks\SA.DAT
2014-12-25 22:00 - 2013-08-25 09:52 - 332115776 _____ () C:\Windows\PFRO.log
2014-12-25 22:00 - 2009-07-13 21:20 - 00000000 ____D () C:\Windows\Web
2014-12-25 21:59 - 2014-11-21 04:24 - 00000000 ____D () C:\ProgramData\PuteVukne
2014-12-25 21:59 - 2014-11-21 04:24 - 00000000 ____D () C:\ProgramData\PakdIytag
2014-12-25 21:59 - 2014-11-20 22:17 - 00000000 ____D () C:\ProgramData\EehaClifv
2014-12-25 21:59 - 2014-11-11 00:51 - 00000000 ____D () C:\ProgramData\ZopeKanoy
2014-12-25 21:59 - 2014-11-11 00:51 - 00000000 ____D () C:\ProgramData\RisuMwop
2014-12-25 21:59 - 2009-07-13 18:20 - 00000000 __SHD () C:\Users\Vicki\AppData\Roaming\hwafacjr
2014-12-25 11:02 - 2012-03-31 13:34 - 00000000 ____D () C:\ProgramData\Recovery
2014-12-25 10:15 - 2009-07-13 22:45 - 00015792 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2014-12-25 10:15 - 2009-07-13 22:45 - 00015792 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2014-12-25 10:14 - 2010-09-16 20:54 - 01078028 _____ () C:\Windows\WindowsUpdate.log
2014-12-25 10:13 - 2012-06-10 10:56 - 00000000 ____D () C:\ProgramData\MFAData
2014-12-25 10:12 - 2012-07-18 14:10 - 00000898 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2014-12-24 19:43 - 2014-03-28 22:22 - 00000000 ____D () C:\Program Files\Microsoft Office 15
2014-12-21 22:07 - 2012-09-28 18:11 - 00000000 ____D () C:\Users\Vicki\AppData\Local\Avg2013
2014-12-21 18:22 - 2013-04-14 12:43 - 00002441 _____ () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Reader XI.lnk
2014-12-21 17:11 - 2014-11-20 20:25 - 00070132 _____ () C:\Users\Vicki\Downloads\608738920-1416536729.pdf.id-1236330892_decode@india.com
2014-12-21 17:11 - 2014-11-19 21:01 - 00070084 _____ () C:\Users\Vicki\Downloads\826212679-1416452471.pdf.id-1236330892_decode@india.com
2014-12-21 17:11 - 2014-11-19 21:00 - 00070068 _____ () C:\Users\Vicki\Downloads\103843609-1416452441.pdf.id-1236330892_decode@india.com
2014-12-21 17:11 - 2014-11-17 00:03 - 00070084 _____ () C:\Users\Vicki\Downloads\392216413-1416204232.pdf.id-1236330892_decode@india.com
2014-12-21 17:11 - 2014-11-17 00:02 - 00070100 _____ () C:\Users\Vicki\Downloads\837701529-1416204162.pdf.id-1236330892_decode@india.com
2014-12-21 17:11 - 2014-11-16 23:59 - 00070164 _____ () C:\Users\Vicki\Downloads\453458261-1416203972.pdf.id-1236330892_decode@india.com
2014-12-21 17:11 - 2014-11-16 23:53 - 00070068 _____ () C:\Users\Vicki\Downloads\103843609-1416203620.pdf.id-1236330892_decode@india.com
2014-12-21 17:11 - 2014-10-18 12:45 - 00070164 _____ () C:\Users\Vicki\Downloads\777364631-1413657649 (1).pdf.id-1236330892_decode@india.com
2014-12-21 17:11 - 2014-10-18 12:40 - 00070164 _____ () C:\Users\Vicki\Downloads\777364631-1413657649.pdf.id-1236330892_decode@india.com
2014-12-21 17:11 - 2014-10-18 12:40 - 00070100 _____ () C:\Users\Vicki\Downloads\315599895-1413657304 (1).pdf.id-1236330892_decode@india.com
2014-12-21 17:11 - 2014-10-18 12:35 - 00070100 _____ () C:\Users\Vicki\Downloads\315599895-1413657304.pdf.id-1236330892_decode@india.com
2014-12-21 17:11 - 2014-10-14 21:30 - 00070100 _____ () C:\Users\Vicki\Downloads\714989524-1413343823.pdf.id-1236330892_decode@india.com
2014-12-21 17:11 - 2014-10-14 01:00 - 00038532 _____ () C:\Users\Vicki\Downloads\invoice_rel_37-3413194.pdf.id-1236330892_decode@india.com
2014-12-21 17:11 - 2014-10-13 23:34 - 00070100 _____ () C:\Users\Vicki\Downloads\714989524-1413264870.pdf.id-1236330892_decode@india.com
2014-12-21 17:11 - 2014-07-26 14:05 - 00000180 ____H () C:\Users\Vicki\Documents\~$w Resume.docx.id-1236330892_decode@india.com
2014-12-21 17:11 - 2014-07-12 22:15 - 00038532 _____ () C:\Users\Vicki\Downloads\invoice_rel_38-2193857.pdf.id-1236330892_decode@india.com
2014-12-21 17:11 - 2014-04-13 13:39 - 00018692 _____ () C:\Users\Vicki\Downloads\2013_Federal_Return.pdf.id-1236330892_decode@india.com
2014-12-21 17:11 - 2014-03-28 23:02 - 00019316 _____ () C:\Users\Vicki\Documents\New Resume.docx.id-1236330892_decode@india.com
2014-12-21 17:11 - 2014-03-05 21:35 - 00070100 _____ () C:\Users\Vicki\Downloads\254879481-1394076930.pdf.id-1236330892_decode@india.com
2014-12-21 17:11 - 2014-01-22 21:05 - 00017748 _____ () C:\Users\Vicki\Documents\Jonas Gibson.docx.id-1236330892_decode@india.com
2014-12-21 17:11 - 2013-09-22 18:48 - 00070100 _____ () C:\Users\Vicki\Downloads\422553104-1379897293.pdf.id-1236330892_decode@india.com
2014-12-21 17:11 - 2013-04-29 15:16 - 00070084 _____ () C:\Users\Vicki\Downloads\276589054-1367270174.pdf.id-1236330892_decode@india.com
2014-12-21 17:11 - 2013-03-29 10:43 - 01187560 _____ () C:\Users\Vicki\Downloads\coversheet-rfr-0031855820.pdf.id-1236330892_decode@india.com
2014-12-21 17:11 - 2012-12-25 16:01 - 00019236 _____ () C:\Users\Vicki\Documents\Updated Resume.docx.id-1236330892_decode@india.com
2014-12-21 17:11 - 2012-10-07 23:49 - 18207951 _____ () C:\Users\Vicki\Desktop\iphone_ios5_user_guide.pdf.id-1236330892_decode@india.com
2014-12-21 17:11 - 2012-09-25 15:43 - 00049972 _____ () C:\Users\Vicki\Documents\Copy of st. pats.jpg.id-1236330892_decode@india.com
2014-12-21 17:11 - 2012-08-28 23:25 - 01148889 _____ () C:\Users\Vicki\Documents\Diploma.PDF.id-1236330892_decode@india.com
2014-12-21 17:11 - 2012-08-28 23:22 - 02056462 _____ () C:\Users\Vicki\Documents\Transcript.PDF.id-1236330892_decode@india.com
2014-12-21 17:11 - 2012-08-28 23:18 - 02205274 _____ () C:\Users\Vicki\Documents\Transcript Scan2.JPG.id-1236330892_decode@india.com
2014-12-21 17:11 - 2012-08-28 23:18 - 02191861 _____ () C:\Users\Vicki\Documents\Transcript Scan.JPG.id-1236330892_decode@india.com
2014-12-21 17:11 - 2012-08-28 23:14 - 01171749 _____ () C:\Users\Vicki\Documents\Diploma Scan.JPG.id-1236330892_decode@india.com
2014-12-21 17:11 - 2012-08-14 14:36 - 00032212 _____ () C:\Users\Vicki\Documents\Resume.docx.id-1236330892_decode@india.com
2014-12-21 17:11 - 2012-07-20 18:13 - 00097172 _____ () C:\Users\Vicki\Downloads\ClaimForm.pdf.id-1236330892_decode@india.com
2014-12-21 17:11 - 2012-06-25 19:10 - 00052740 _____ () C:\Users\Vicki\Downloads\DIC.doc.id-1236330892_decode@india.com
2014-12-21 17:11 - 2012-06-21 20:57 - 00076580 _____ () C:\Users\Vicki\Documents\Memorial verse.jpg.id-1236330892_decode@india.com
2014-12-21 17:11 - 2012-05-06 21:34 - 00000000 ___SD () C:\Users\Vicki\Documents\My Data Sources
2014-12-21 12:30 - 2012-03-31 13:15 - 00000000 ____D () C:\Users\Vicki
2014-12-21 12:29 - 2009-07-13 21:20 - 00000000 ____D () C:\Windows\system32\migwiz
2014-12-21 12:25 - 2014-10-24 02:10 - 00000000 ____D () C:\ProgramData\Windows Genuine Advantage
2014-12-21 10:17 - 2012-07-18 14:12 - 00002104 _____ () C:\Users\Public\Desktop\Google Chrome.lnk
2014-12-21 09:52 - 2014-05-23 14:53 - 00003186 _____ () C:\Windows\System32\Tasks\HPCeeScheduleForVicki
2014-12-21 09:52 - 2014-05-23 14:53 - 00000332 _____ () C:\Windows\Tasks\HPCeeScheduleForVicki.job
2014-12-21 09:16 - 2013-02-09 23:11 - 00003926 _____ () C:\Windows\System32\Tasks\User_Feed_Synchronization-{3D3437EC-A105-4383-83CE-41F0AC6B05E6}
2014-12-10 03:25 - 2014-07-09 02:00 - 00000000 ___SD () C:\Windows\system32\CompatTel
2014-12-10 03:25 - 2009-07-13 21:20 - 00000000 ____D () C:\Windows\AppCompat
2014-12-10 03:08 - 2014-09-21 11:04 - 00000000 ____D () C:\Windows\system32\MRT
2014-12-10 03:01 - 2012-04-04 21:21 - 112710672 _____ (Microsoft Corporation) C:\Windows\system32\MRT.exe
2014-12-09 14:31 - 2012-04-01 00:05 - 00701104 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerApp.exe
2014-12-09 14:31 - 2012-04-01 00:05 - 00071344 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
2014-12-09 14:31 - 2012-04-01 00:05 - 00003768 _____ () C:\Windows\System32\Tasks\Adobe Flash Player Updater
2014-12-08 13:58 - 2012-04-20 19:38 - 00003218 _____ () C:\Windows\System32\Tasks\HPCeeScheduleForVICKI-HP$
2014-12-08 13:58 - 2012-04-20 19:38 - 00000342 _____ () C:\Windows\Tasks\HPCeeScheduleForVICKI-HP$.job
2014-11-30 18:58 - 2014-10-25 10:44 - 00000000 ____D () C:\ProgramData\CanonIJPLM
 
Files to move or delete:
====================
C:\Users\Vicki\cnmss Canon MG3500 series Printer XPS (Copy 1) (Local).dll
 
 
Some content of TEMP:
====================
C:\Users\Vicki\AppData\Local\Temp\194O410Q.exe
C:\Users\Vicki\AppData\Local\Temp\5E29.tmp.exe
C:\Users\Vicki\AppData\Local\Temp\7B2D.tmp.exe
C:\Users\Vicki\AppData\Local\Temp\AD95.tmp.exe
C:\Users\Vicki\AppData\Local\Temp\urepair.exe
C:\Users\Vicki\AppData\Local\Temp\wcrash.exe
 
 
==================== Bamital & volsnap Check =================
 
(There is no automatic fix for files that do not pass verification.)
 
C:\Windows\System32\winlogon.exe => File is digitally signed
C:\Windows\System32\wininit.exe => File is digitally signed
C:\Windows\SysWOW64\wininit.exe => File is digitally signed
C:\Windows\explorer.exe => File is digitally signed
C:\Windows\SysWOW64\explorer.exe => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\SysWOW64\svchost.exe => File is digitally signed
C:\Windows\System32\services.exe => File is digitally signed
C:\Windows\System32\User32.dll => File is digitally signed
C:\Windows\SysWOW64\User32.dll => File is digitally signed
C:\Windows\System32\userinit.exe => File is digitally signed
C:\Windows\SysWOW64\userinit.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
C:\Windows\System32\Drivers\volsnap.sys => File is digitally signed
 
 
LastRegBack: 2014-12-24 20:36
 
==================== End Of Log ============================


#6 Aaflac

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Posted 26 December 2014 - 10:29 PM

vickyt12,

 

:step1: 
Let's use the ESET PoweliksCleaner
In normal Windows (not Safe Mode) download > http://download.eset.com/special/ESETPoweliksCleaner.exe
Save to the Desktop.

 

Double-click ESETPoweliksCleaner.exe to start the tool.

Read the terms of the End-user license agreement and click Agree to use.
   
The tool runs automatically, and, if the cleaner finds a Poweliks infection, at the main console of the program, you will see:
Win32/Poweliks found in your system.
Do you wish to remove it?

 
Press the Y key on your keyboard to remove it.
   
The following is now displayed: Win32/Poweliks was successfully removed from your system

 
Press any key to exit the tool.

 

Please reboot the computer.

 

A report is produced in the same directory where the tool was run from (Desktop).
   

>> Please provide the ESETPoweliksCleaner.exe_<time and date> report in your reply.

(If the report is too long, please attach the file.)

 

 

:step 2:
Please run the Farbar Removal Scan Tool (64) once again, from the Desktop, and not in Safe Mode, then, post its FRST64 report in your reply.

 

Thanks!


Old duck...


#7 Aaflac

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Posted 26 December 2014 - 11:28 PM

BTW, if downloads are not allowed on Internet Explorer, you can re-enable them by going to: Tools > Internet Options > Security
In the Security tab, click on: Reset all areas to the default level
You should now be able to download from IE.


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#8 vickit12

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Posted 27 December 2014 - 11:39 PM

I reset the Security levels to the default level, but I still cannot get into Windows or IE except in Safe Mode. When I try to sign in normally, I get a black screen with the ransomware message..



#9 Aaflac

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Posted 27 December 2014 - 11:47 PM

vickit12,

 

Thanks for the info.

 

If that is the case, see if you can do the above instructions in Safe Mode with Networking.

 

We'll take it from there.


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#10 vickit12

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Posted 28 December 2014 - 11:04 AM

ok, I ran the ESET cleaner but I can't seem to figure out how to send it to you. I tried to send it as a file and as text but when I click to paste it here as a reply it won't let me. I tried clicking on the paste button at the top of the reply message and it comes up with a box that says due to my security settings I have to paste into that box using Ctr+V. I tried that but nothing pastes into the box. I'm sorry to be so much trouble. I'm not very computer savvy. 



#11 Aaflac

Aaflac

    Doin' Dis 'n Dat...


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Posted 28 December 2014 - 01:09 PM

vickyt12,

 

No need to be sorry, I understand, and we'll work with whatever we can get.

 

Did you get a message: Win32/Poweliks was successfully removed from your system

Or was it a message stating Poweliks is not present?

 

 

Can you run FRST from the Desktop? Is it possible to run it in normal Windows? 

If not, run it in Safe Mode with Networking.


Old duck...





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