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Axcrypt asks for Smart Card in Excel 2010 Windows 8, was OK in Windows 7.

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#1 XML2005


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Posted 22 December 2014 - 12:59 AM

I was using Axcrypt with Excel 2010 in Windows 7 with no problem: Double-clicked on a file, entered my Axcrypt password, used the file with macros enabled, closed the file; and Axcrypt automatically re-encrypted it.


Then I switched to Windows 8.1. In order to use a file with macros enabled, I now have to decrypt the file,then open it and use it, then close it, then manually reencrypt it with Axcrypt. If I try to just double-click on the file, Windows 8 asks me for a Smart Card and does not allow me to enable macros.


I tried enabling and disabling the three Smart Card services (named "Smart Card", "Smart Card Device Enumeration Service", and "Smart Card Removal Policy") but that didn't help. Perhaps I have to enable one (and maybe some related services) and disable the others? Anyone know?


I tried adding the Axcrypt temp path (C:\Users\userID\Appdata\Local\Temp\Axcrypt3) to the trusted locations, but Windows 8 won't allow me to add the Local\Temp folders as trusted locations.


Besides being a real time-waster, this problem necessitates my remembering which files I'd decrypted so that I can subsequently re-encrypt them all. Anyone know how to get around this issue?


Thank you for your help.

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#2 JohnC_21


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Posted 22 December 2014 - 10:41 AM

I think for this problem you would get a better answer by contacting the Axcrypt developer if you have not already.

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