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Infected with search assist


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45 replies to this topic

#1 Lolas_dad

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Posted 21 December 2014 - 08:51 PM

I noticed that my daughters compute is infected with search assist.  It is a dell inspiron running windows 7

 

1.  The home page on the browsers all go to a search assist homepage

2.  In the ad/remove programs section of windows and search assist appears as one of the programs

3.  The compute randomly plays audi ads, even when a browser is not open.

 

So far, I have done the following

 

1.  reset the home pages

2.  removed the program through the windows ad/remove program option

3.  Ran malwarebytes and removed a few entries

 

I can still hear the audio ads and am currently running maywarebytes again.

 

Any help is appreciated. Gotta get this fixed before she goes back to college in early january

 

Thanks

 

 

 



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#2 Broni

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Posted 21 December 2014 - 09:38 PM

Welcome aboard p22002758.gif

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware (MBAM) to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit (MBAR) to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"


NOTE. If you see This version requires you to completely exit the Anti Malware application message right click on the Malwarebytes Anti-Malware icon in the system tray and click on Exit.

p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 Lolas_dad

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Posted 21 December 2014 - 09:52 PM

Much thanks. Do you want me to post each log after I run each program or post them all at one time.

#4 Lolas_dad

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Posted 21 December 2014 - 10:19 PM

Sorry to be a bother ,but I just cut and pasted the first three programs but the website is not letting me post the logs. Am I doing something wrong

#5 Lolas_dad

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Posted 21 December 2014 - 10:30 PM

system check

 

Results of screen317's Security Check version 0.99.93  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
Trend Micro Titanium Maximum Security   
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:````````` 
 Java™ 6 Update 35  
 Java 7 Update 51  
 Java™ SE Runtime Environment 6 Update 1 
 Java version 32-bit out of Date! 
  Adobe Flash Player 15.0.0.246 Flash Player out of Date!  
 Adobe Reader XI  
 Mozilla Firefox (34.0) 
 Google Chrome (39.0.2171.95) 
````````Process Check: objlist.exe by Laurent````````  
 Trend Micro AMSP coreServiceShell.exe  
 Trend Micro UniClient UiFrmWrk uiWatchDog.exe 
 Trend Micro AMSP coreFrameworkHost.exe  
 Trend Micro UniClient UiFrmWrk uiSeAgnt.exe 
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 1% 
````````````````````End of Log`````````````````````` 

2.  Farbar

 

Farbar Service Scanner Version: 21-07-2014
Ran by Chelsea (administrator) on 21-12-2014 at 21:55:05
Running from "C:\Users\Chelsea\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.
 
 
Windows Firewall:
=============
 
Firewall Disabled Policy: 
==================
 
 
System Restore:
============
 
System Restore Disabled Policy: 
========================
 
 
Action Center:
============
 
 
Windows Update:
============
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.
 
 
Windows Defender Disabled Policy: 
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1
 
 
Other Services:
==============
 
 
File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
 
 
**** End of log ****


#6 Lolas_dad

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Posted 21 December 2014 - 10:44 PM

here is the malwarebytes log.   For some reason the forum is not letting me post the log from Minitool box

 

Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 21/12/2014
Scan Time: 10:00:44 PM
Logfile: malwarebtes.txt
Administrator: Yes
 
Version: 2.00.4.1028
Malware Database: v2014.12.22.01
Rootkit Database: v2014.12.14.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled
 
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Chelsea
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 355946
Time Elapsed: 22 min, 2 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 0
(No malicious items detected)
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 0
(No malicious items detected)
 
Files: 0
(No malicious items detected)
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)


#7 Broni

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Posted 21 December 2014 - 10:55 PM

Upload MiniToolbox log here: http://www.sendspace.com/
Click on Browse button and navigate to the file you want to upload.
Click on Upload button.
Click on FIRST Copy Link button and paste the link in your next reply.


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#8 Lolas_dad

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Posted 21 December 2014 - 11:06 PM

https://www.sendspace.com/file/75pyky



#9 Lolas_dad

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Posted 21 December 2014 - 11:19 PM

MBAR LOg

 

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.08.2.1001
 
© Malwarebytes Corporation 2011-2012
 
OS version: 6.1.7601 Windows 7 Service Pack 1 x64
 
Account is Administrative
 
Internet Explorer version: 11.0.9600.17501
 
Java version: 1.6.0_35
 
File system is: NTFS
Disk drives: C:\ DRIVE_FIXED
CPU speed: 2.494000 GHz
Memory total: 8487546880, free: 5684334592
 
Downloaded database version: v2014.12.22.01
Downloaded database version: v2014.12.14.01
Downloaded database version: v2014.12.06.01
=======================================
Initializing...
------------ Kernel report ------------
     12/21/2014 22:50:59
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_GenuineIntel.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\ACPI.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\system32\drivers\vdrvroot.sys
\SystemRoot\system32\drivers\iusb3hcs.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\DRIVERS\compbatt.sys
\SystemRoot\system32\DRIVERS\BATTC.SYS
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\DRIVERS\TMEBC64.sys
\SystemRoot\system32\drivers\iaStor.sys
\SystemRoot\system32\drivers\amdxata.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\System32\Drivers\PxHlpa64.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\msrpc.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\DRIVERS\tmcomm.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\hwpolicy.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\system32\drivers\disk.sys
\SystemRoot\system32\drivers\CLASSPNP.SYS
\SystemRoot\system32\DRIVERS\cdrom.sys
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\system32\drivers\rdprefmp.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\system32\DRIVERS\wfplwf.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\vwififlt.sys
\SystemRoot\system32\DRIVERS\hssdrv6.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\tmevtmgr.sys
\SystemRoot\system32\DRIVERS\tmactmon.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\DRIVERS\tmtdi.sys
\SystemRoot\system32\DRIVERS\termdd.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\system32\DRIVERS\mssmbios.sys
\SystemRoot\System32\drivers\discache.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\blbdrive.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\igdkmd64.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\system32\DRIVERS\iusb3xhc.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\DRIVERS\HECIx64.sys
\SystemRoot\system32\drivers\usbehci.sys
\SystemRoot\system32\drivers\USBPORT.SYS
\SystemRoot\system32\DRIVERS\HDAudBus.sys
\SystemRoot\system32\DRIVERS\Rt64win7.sys
\SystemRoot\system32\DRIVERS\NETwNs64.sys
\SystemRoot\system32\DRIVERS\vwifibus.sys
\SystemRoot\system32\DRIVERS\i8042prt.sys
\SystemRoot\system32\DRIVERS\kbdclass.sys
\SystemRoot\system32\DRIVERS\ETD.sys
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\DRIVERS\CmBatt.sys
\SystemRoot\system32\DRIVERS\GEARAspiWDM.sys
\SystemRoot\system32\DRIVERS\wmiacpi.sys
\SystemRoot\system32\DRIVERS\intelppm.sys
\SystemRoot\system32\DRIVERS\AMPPAL.sys
\SystemRoot\system32\DRIVERS\CompositeBus.sys
\SystemRoot\system32\DRIVERS\AgileVpn.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\DRIVERS\swenum.sys
\SystemRoot\system32\DRIVERS\ks.sys
\SystemRoot\system32\DRIVERS\iwdbus.sys
\SystemRoot\system32\DRIVERS\umbus.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\DRIVERS\iusb3hub.sys
\SystemRoot\system32\drivers\CHDRT64.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\system32\DRIVERS\IntcDAud.sys
\SystemRoot\System32\Drivers\RTSUVSTOR.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\system32\DRIVERS\iBtFltCoex.sys
\SystemRoot\system32\DRIVERS\btmhsf.sys
\SystemRoot\System32\Drivers\BTHUSB.sys
\SystemRoot\System32\Drivers\bthport.sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_iaStor.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\system32\DRIVERS\usbccgp.sys
\SystemRoot\System32\Drivers\usbvideo.sys
\SystemRoot\system32\DRIVERS\CtClsFlt.sys
\SystemRoot\system32\DRIVERS\monitor.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\system32\DRIVERS\rfcomm.sys
\SystemRoot\system32\drivers\BthEnum.sys
\SystemRoot\system32\DRIVERS\bthpan.sys
\SystemRoot\system32\DRIVERS\btmaux.sys
\SystemRoot\System32\cdd.dll
\SystemRoot\system32\drivers\luafv.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\DRIVERS\TurboB.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\system32\DRIVERS\vwifimp.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\System32\Drivers\fastfat.SYS
\SystemRoot\system32\DRIVERS\tmnciesc.sys
\SystemRoot\system32\DRIVERS\tmeevw.sys
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\??\C:\Windows\system32\drivers\MBAMSwissArmy.sys
\Windows\System32\ntdll.dll
\Windows\System32\smss.exe
\Windows\System32\apisetschema.dll
\Windows\System32\autochk.exe
\Windows\System32\psapi.dll
\Windows\System32\lpk.dll
\Windows\System32\difxapi.dll
\Windows\System32\oleaut32.dll
\Windows\System32\clbcatq.dll
\Windows\System32\msvcrt.dll
\Windows\System32\nsi.dll
\Windows\System32\shlwapi.dll
\Windows\System32\normaliz.dll
\Windows\System32\Wldap32.dll
\Windows\System32\usp10.dll
\Windows\System32\kernel32.dll
\Windows\System32\comdlg32.dll
\Windows\System32\iertutil.dll
\Windows\System32\urlmon.dll
\Windows\System32\msctf.dll
\Windows\System32\ole32.dll
\Windows\System32\setupapi.dll
\Windows\System32\imm32.dll
\Windows\System32\gdi32.dll
\Windows\System32\rpcrt4.dll
\Windows\System32\user32.dll
\Windows\System32\imagehlp.dll
\Windows\System32\sechost.dll
\Windows\System32\wininet.dll
\Windows\System32\ws2_32.dll
\Windows\System32\shell32.dll
\Windows\System32\advapi32.dll
\Windows\System32\api-ms-win-downlevel-shlwapi-l1-1-0.dll
\Windows\System32\cfgmgr32.dll
\Windows\System32\api-ms-win-downlevel-ole32-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-normaliz-l1-1-0.dll
\Windows\System32\comctl32.dll
\Windows\System32\devobj.dll
\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll
\Windows\System32\KernelBase.dll
\Windows\System32\crypt32.dll
\Windows\System32\wintrust.dll
\Windows\System32\userenv.dll
\Windows\System32\api-ms-win-downlevel-advapi32-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-version-l1-1-0.dll
\Windows\System32\msasn1.dll
\Windows\System32\profapi.dll
\Windows\SysWOW64\normaliz.dll
----------- End -----------
Done!
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xfffffa800a339060
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\Ide\IAAStorageDevice-1\
Lower Device Object: 0xfffffa8007b0a050
Lower Device Driver Name: \Driver\iaStor\
<<<2>>>
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xfffffa800a339060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa800a339b90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa800a339060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa8007b0a050, DeviceName: \Device\Ide\IAAStorageDevice-1\, DriverName: \Driver\iaStor\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
Done!
Drive 0
This is a System drive
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: A1863B53
 
Partition information:
 
    Partition 0 type is Other (0xde)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 63  Numsec = 80262
 
    Partition 1 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 81920  Numsec = 41545728
    Partition file system is NTFS
    Partition is bootable
 
    Partition 2 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 41627648  Numsec = 1911894016
 
    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
Disk Size: 1000204886016 bytes
Sector size: 512 bytes
 
Done!
Scan finished
=======================================
 
 
Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-0-1-81920-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...
Removal finished


#10 Lolas_dad

Lolas_dad
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  • Local time:03:51 AM

Posted 21 December 2014 - 11:26 PM

rkill - I ave now run and posted everything you suggested. Thanks for all your assistance

 

Rkill 2.6.9 by Lawrence Abrams (Grinler)
Copyright 2008-2014 BleepingComputer.com
More Information about Rkill can be found at this link:
 
Program started at: 12/21/2014 11:24:26 PM in x64 mode.
Windows Version: Windows 7 Home Premium Service Pack 1
 
Checking for Windows services to stop:
 
 * No malware services found to stop.
 
Checking for processes to terminate:
 
 * No malware processes found to kill.
 
Checking Registry for malware related settings:
 
 * No issues found in the Registry.
 
Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
 
Performing miscellaneous checks:
 
 * Windows Defender Disabled
 
   [HKLM\SOFTWARE\Microsoft\Windows Defender]
   "DisableAntiSpyware" = dword:00000001
 
Checking Windows Service Integrity: 
 
 * Windows Defender (WinDefend) is not Running.
   Startup Type set to: Manual
 
Searching for Missing Digital Signatures: 
 
 * No issues found.
 
Checking HOSTS File: 
 
 * No issues found.
 
Program finished at: 12/21/2014 11:24:41 PM
Execution time: 0 hours(s), 0 minute(s), and 15 seconds(s)


#11 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,716 posts
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  • Location:Daly City, CA
  • Local time:12:51 AM

Posted 21 December 2014 - 11:43 PM

Posting MiniToolbox log for you...

 

MiniToolBox by Farbar  Version: 30-11-2014
Ran by Chelsea (administrator) on 21-12-2014 at 21:58:10
Running from "C:\Users\Chelsea\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================



========================= IP Configuration: ================================

Intel® Centrino® Wireless-N 2230 = Wireless Network Connection (Connected)
Realtek PCIe FE Family Controller = Local Area Connection (Media disconnected)
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 3 (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : Chelsea-PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Broadcast
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : cgocable.net

Wireless LAN adapter Wireless Network Connection 3:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #2
   Physical Address. . . . . . . . . : 68-5D-43-56-2E-8B
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection 2:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
   Physical Address. . . . . . . . . : 68-5D-43-56-2E-8B
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Bluetooth Network Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
   Physical Address. . . . . . . . . : 68-5D-43-56-2E-8E
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

   Connection-specific DNS Suffix  . : cgocable.net
   Description . . . . . . . . . . . : Intel® Centrino® Wireless-N 2230
   Physical Address. . . . . . . . . : 68-5D-43-56-2E-8A
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::cd6b:f1d2:5a43:6169%12(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.108(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : December-21-14 9:40:56 PM
   Lease Expires . . . . . . . . . . : December-22-14 9:40:59 PM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 241720643
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-5B-5C-3C-D4-BE-D9-37-DE-2F
   DNS Servers . . . . . . . . . . . : 24.226.1.93
                                       24.226.10.193
                                       24.226.10.194
   NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
   Physical Address. . . . . . . . . : D4-BE-D9-37-DE-2F
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.cgocable.net:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : cgocable.net
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:90d7:1cc8:30e0:e7c6:5ce7(Preferred)
   Link-local IPv6 Address . . . . . : fe80::1cc8:30e0:e7c6:5ce7%18(Preferred)
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Reusable Microsoft 6To4 Adapter:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft 6to4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
DNS request timed out.
    timeout was 2 seconds.
Server:  UnKnown
Address:  24.226.1.93

DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.
Name:    google.com
Address:  2607:f8b0:400b:806::1002


Pinging google.com [173.194.43.73] with 32 bytes of data:
Reply from 173.194.43.73: bytes=32 time=17ms TTL=57
Reply from 173.194.43.73: bytes=32 time=18ms TTL=57

Ping statistics for 173.194.43.73:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 17ms, Maximum = 18ms, Average = 17ms
Server:  ns3.cgocable.net
Address:  24.226.1.93

DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.
Name:    yahoo.com
Addresses:  206.190.36.45
      98.138.253.109
      98.139.183.24


Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=163ms TTL=46
Reply from 206.190.36.45: bytes=32 time=190ms TTL=46

Ping statistics for 206.190.36.45:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 163ms, Maximum = 190ms, Average = 176ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 16...68 5d 43 56 2e 8b ......Microsoft Virtual WiFi Miniport Adapter #2
 15...68 5d 43 56 2e 8b ......Microsoft Virtual WiFi Miniport Adapter
 14...68 5d 43 56 2e 8e ......Bluetooth Device (Personal Area Network)
 12...68 5d 43 56 2e 8a ......Intel® Centrino® Wireless-N 2230
 11...d4 be d9 37 de 2f ......Realtek PCIe FE Family Controller
  1...........................Software Loopback Interface 1
 21...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 18...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
 20...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1    192.168.1.108     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link     192.168.1.108    281
    192.168.1.108  255.255.255.255         On-link     192.168.1.108    281
    192.168.1.255  255.255.255.255         On-link     192.168.1.108    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link     192.168.1.108    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link     192.168.1.108    281
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 18     58 ::/0                     On-link
  1    306 ::1/128                  On-link
 18     58 2001::/32                On-link
 18    306 2001:0:9d38:90d7:1cc8:30e0:e7c6:5ce7/128
                                    On-link
 12    281 fe80::/64                On-link
 18    306 fe80::/64                On-link
 18    306 fe80::1cc8:30e0:e7c6:5ce7/128
                                    On-link
 12    281 fe80::cd6b:f1d2:5a43:6169/128
                                    On-link
  1    306 ff00::/8                 On-link
 18    306 ff00::/8                 On-link
 12    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\wshbth.dll [36352] (Microsoft Corporation)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 09 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 10 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [47104] (Microsoft Corporation)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 09 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 10 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (12/21/2014 09:41:06 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/21/2014 07:33:02 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (12/21/2014 07:30:57 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/19/2014 05:43:42 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/19/2014 05:08:59 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/19/2014 03:21:01 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/18/2014 09:30:00 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 8471

Error: (12/18/2014 09:30:00 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 8471

Error: (12/18/2014 09:30:00 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (12/18/2014 09:29:59 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 7426


System errors:
=============
Error: (12/21/2014 09:43:59 PM) (Source: Service Control Manager) (User: )
Description: The Dell Digital Delivery Service service terminated unexpectedly.  It has done this 1 time(s).

Error: (12/21/2014 08:40:07 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was received: 20.

Error: (12/21/2014 07:55:16 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 40. The internal error state is 252.

Error: (12/21/2014 07:55:16 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 40. The internal error state is 252.

Error: (12/21/2014 07:34:04 PM) (Source: Service Control Manager) (User: )
Description: The Dell Digital Delivery Service service terminated unexpectedly.  It has done this 1 time(s).

Error: (12/19/2014 05:45:58 PM) (Source: Service Control Manager) (User: )
Description: The Dell Digital Delivery Service service terminated unexpectedly.  It has done this 1 time(s).

Error: (12/19/2014 05:12:13 PM) (Source: Service Control Manager) (User: )
Description: The Dell Digital Delivery Service service terminated unexpectedly.  It has done this 1 time(s).

Error: (12/19/2014 04:47:59 PM) (Source: BROWSER) (User: )
Description: The browser service has failed to retrieve the backup list too many times on transport \Device\NetBT_Tcpip_{31B962E6-9151-4231-B6BE-2348E8F702F4}.
The backup browser is stopping.

Error: (12/19/2014 03:43:07 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was received: 20.

Error: (12/19/2014 03:23:54 PM) (Source: Service Control Manager) (User: )
Description: The Dell Digital Delivery Service service terminated unexpectedly.  It has done this 1 time(s).


Microsoft Office Sessions:
=========================
Error: (12/21/2014 09:41:06 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/21/2014 07:33:02 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestC:\Program Files (x86)\Cozi Express\CoziExpress.exe

Error: (12/21/2014 07:30:57 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/19/2014 05:43:42 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/19/2014 05:08:59 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/19/2014 03:21:01 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/18/2014 09:30:00 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 8471

Error: (12/18/2014 09:30:00 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 8471

Error: (12/18/2014 09:30:00 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (12/18/2014 09:29:59 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 7426


CodeIntegrity Errors:
===================================
  Date: 2014-12-21 21:45:44.289
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\MaxxAudioAPOShell64.dll because the set of per-page image hashes could not be found on the system.

  Date: 2014-12-21 21:45:44.177
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\MaxxAudioAPOShell64.dll because the set of per-page image hashes could not be found on the system.

  Date: 2014-12-21 21:45:43.765
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\MaxxAudioAPOShell64.dll because the set of per-page image hashes could not be found on the system.

  Date: 2014-12-21 21:45:43.651
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\MaxxAudioAPOShell64.dll because the set of per-page image hashes could not be found on the system.

  Date: 2014-12-21 21:45:43.381
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\MaxxAudioAPOShell64.dll because the set of per-page image hashes could not be found on the system.

  Date: 2014-12-21 19:34:32.320
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\MaxxAudioAPOShell64.dll because the set of per-page image hashes could not be found on the system.

  Date: 2014-12-21 19:34:32.215
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\MaxxAudioAPOShell64.dll because the set of per-page image hashes could not be found on the system.

  Date: 2014-12-21 19:34:32.091
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\MaxxAudioAPOShell64.dll because the set of per-page image hashes could not be found on the system.

  Date: 2014-12-21 19:34:31.686
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\MaxxAudioAPOShell64.dll because the set of per-page image hashes could not be found on the system.

  Date: 2014-12-21 19:34:31.482
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\MaxxAudioAPOShell64.dll because the set of per-page image hashes could not be found on the system.



=========================== Installed Programs ============================
Accidental Damage Services Agreement (HKLM-x32\...\{EF85FEF4-EB92-4075-A6D2-5F519BB30A2C}) (Version: 2.0.0 - Dell Inc.)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 2.6.0.19120 - Adobe Systems Incorporated)
Adobe AIR (x32 Version: 2.6.0.19120 - Adobe Systems Incorporated) Hidden
Adobe Community Help (HKLM-x32\...\chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 3.2.1.650 - Adobe Systems Incorporated)
Adobe Community Help (x32 Version: 3.2.1 - Adobe Systems Incorporated) Hidden
Adobe Flash Player 15 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 15.0.0.246 - Adobe Systems Incorporated)
Adobe Flash Player 16 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 16.0.0.235 - Adobe Systems Incorporated)
Adobe Photoshop Elements 9 (HKLM-x32\...\Adobe Photoshop Elements 9) (Version: 9.0 - Adobe Systems Incorporated)
Adobe Photoshop Elements 9 (x32 Version: 9.0 - Adobe Systems Incorporated) Hidden
Adobe Premiere Elements 9 (HKLM-x32\...\PremElem90) (Version: 9.0 - Adobe Systems Incorporated)
Adobe Premiere Elements 9 (x32 Version: 9.0 - Adobe Systems Incorporated) Hidden
Adobe Reader XI (11.0.10) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.10 - Adobe Systems Incorporated)
Advanced Audio FX Engine (HKLM-x32\...\Advanced Audio FX Engine) (Version: 1.12.05 - Creative Technology Ltd)
Apple Application Support (HKLM-x32\...\{21ECABC3-40B2-42DF-8E21-ACF3A4D0D95A}) (Version: 3.0.5 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{6AF2AC2A-3532-43FD-9F4D-BDC9C0D724C7}) (Version: 7.1.2.6 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Ask Toolbar (HKLM-x32\...\{86D4B82A-ABED-442A-BE86-96357B70F4FE}) (Version: 1.17.2.0 - Ask.com)
Banctec Service Agreement (HKLM-x32\...\{42D68A86-DB1C-4256-B8C9-5D0D92919AF5}) (Version: 2.0.0 - Dell Inc.)
Bejeweled 2 Deluxe (x32 Version: 2.2.0.95 - WildTangent) Hidden
Blackhawk Striker 2 (x32 Version: 2.2.0.95 - WildTangent) Hidden
Blio (HKLM-x32\...\{400182B4-CA55-46A9-9D88-F8413DCFB36D}) (Version: 2.3.7140 - K-NFB Reading Technology, Inc.)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Bounce Symphony (x32 Version: 2.2.0.95 - WildTangent) Hidden
Build-a-lot 2 (x32 Version: 2.2.0.95 - WildTangent) Hidden
Cake Mania (x32 Version: 2.2.0.95 - WildTangent) Hidden
Canon Easy-PhotoPrint EX (HKLM-x32\...\Easy-PhotoPrint EX) (Version:  - )
Canon MG5300 series MP Drivers (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MG5300_series) (Version:  - )
Canon MG5300 series On-screen Manual (HKLM-x32\...\Canon MG5300 series On-screen Manual) (Version:  - )
Canon MovieEdit Task for ZoomBrowser EX (HKLM-x32\...\MovieEditTask) (Version: 3.0.0.20 - Canon Inc.)
Canon MP Navigator EX 5.0 (HKLM-x32\...\MP Navigator EX 5.0) (Version:  - )
Canon My Printer (HKLM-x32\...\CanonMyPrinter) (Version:  - )
Canon Solution Menu EX (HKLM-x32\...\CanonSolutionMenuEX) (Version:  - )
Canon Utilities CameraWindow (HKLM-x32\...\CameraWindowLauncher) (Version: 7.2.0.2 - Canon Inc.)
Canon Utilities CameraWindow DC (HKLM-x32\...\CameraWindowDC) (Version: 7.4.0.9 - Canon Inc.)
Canon Utilities CameraWindow DC_DV 6 for ZoomBrowser EX (HKLM-x32\...\CameraWindowDVC6) (Version: 6.5.0.3 - Canon Inc.)
Canon Utilities MyCamera (HKLM-x32\...\MyCamera) (Version: 7.2.0.4 - Canon Inc.)
Canon Utilities MyCamera DC (HKLM-x32\...\MyCameraDC) (Version: 7.2.0.5 - Canon Inc.)
Canon Utilities RemoteCapture Task for ZoomBrowser EX (HKLM-x32\...\RemoteCaptureTask) (Version: 1.8.0.1 - Canon Inc.)
Canon Utilities ZoomBrowser EX (HKLM-x32\...\ZoomBrowser EX) (Version: 6.3.0.7 - Canon Inc.)
Canon ZoomBrowser EX Memory Card Utility (HKLM-x32\...\ZoomBrowser EX Memory Card Utility) (Version: 1.2.0.9 - Canon Inc.)
Chuzzle Deluxe (x32 Version: 2.2.0.95 - WildTangent) Hidden
Complete Care Business Service Agreement (HKLM-x32\...\{0ECFCB07-9BFE-4970-ACA1-D568D982760B}) (Version: 2.0.0 - Dell Inc.)
Conexant SmartAudio HD (HKLM\...\CNXT_AUDIO_HDA) (Version: 8.54.29.0 - Conexant)
Consumer In-Home Service Agreement (HKLM-x32\...\{F47C37A4-7189-430A-B81D-739FF8A7A554}) (Version: 2.0.0 - Dell Inc.)
Cozi (HKLM-x32\...\{EA1F3D6C-A6F5-4CDC-B0D3-9C56C06B4D29}) (Version: 1.0.6505.38692 - Cozi Group, Inc.)
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Definition Update for Microsoft Office 2010 (KB2910899) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{C8358E8D-6C89-41B3-8439-FEFBC0353D81}) (Version:  - Microsoft)
Dell DataSafe Local Backup - Support Software (HKLM-x32\...\{A9668246-FB70-4103-A1E3-66C9BC2EFB49}) (Version: 9.4.67 - Dell Inc.)
Dell DataSafe Local Backup (HKLM-x32\...\{0ED7EE95-6A97-47AA-AD73-152C08A15B04}) (Version: 9.4.67 - Dell Inc.)
Dell DataSafe Online (HKLM-x32\...\{7EC66A95-AC2D-4127-940B-0445A526AB2F}) (Version: 2.1.19634 - Dell)
Dell Digital Delivery (HKLM-x32\...\{AFC08A81-D3C5-46F4-8F08-876E4BA606EA}) (Version: 1.7.4502.0 - Dell Products, LP)
Dell Edoc Viewer (HKLM\...\{8EBA8727-ADC2-477B-9D9A-1A1836BE4E05}) (Version: 1.0.0 - Dell Inc)
Dell Getting Started Guide (HKLM-x32\...\{7DB9F1E5-9ACB-410D-A7DC-7A3D023CE045}) (Version: 1.00.0000 - Dell Inc.)
Dell Home Systems Service Agreement (HKLM-x32\...\{AB2FDE4F-6BED-4E9E-B676-3DCCEBB1FBFE}) (Version: 2.0.0 - Dell Inc.)
Dell MusicStage (HKLM-x32\...\{3BD7DD08-991B-4A2F-A165-614ED14EAADD}) (Version: 1.6.225.0 - Fingertapps)
Dell PhotoStage (HKLM-x32\...\{E4335E82-17B3-460F-9E70-39D9BC269DB3}) (Version: 1.5.0.130 - ArcSoft)
Dell Stage (HKLM-x32\...\{0F99CA59-7CB4-4167-A43A-4B1D5E584281}) (Version: 1.6.301.0 - Fingertapps)
Dell Stage Remote (HKLM-x32\...\{AF4D3C63-009B-4A17-B02E-D395065DD3F0}) (Version: 2.0.0.43 - ArcSoft)
Dell Touchpad (HKLM\...\Elantech) (Version: 10.3.0.49 - ELAN Microelectronic Corp.)
Dell VideoStage  (HKLM-x32\...\InstallShield_{DCE0E79A-B9AC-41AC-98C1-7EF0538BCA7F}) (Version: 1.3.0.2513 - CyberLink Corp.)
Dell VideoStage  (x32 Version: 1.3.0.2513 - CyberLink Corp.) Hidden
Dell Webcam Central (HKLM-x32\...\Dell Webcam Central) (Version: 2.00.44 - Creative Technology Ltd)
Diner Dash 2 Restaurant Rescue (x32 Version: 2.2.0.95 - WildTangent) Hidden
Dora's World Adventure (x32 Version: 2.2.0.95 - WildTangent) Hidden
eBay (HKLM-x32\...\{A8B88634-7F90-402F-B66A-86429755F6A5}) (Version: 1.4.0 - eBay Inc.)
Elements 9 Organizer (x32 Version: 9.0 - Adobe Systems Incorporated) Hidden
Elements STI Installer (x32 Version: 1.0 - Adobe Systems Incorporated) Hidden
Escape Whisper Valley ™ (x32 Version: 2.2.0.95 - WildTangent) Hidden
Facebook Video Calling 3.1.0.521 (HKLM-x32\...\{2091F234-EB58-4B80-8C96-8EB78C808CF7}) (Version: 3.1.521 - Skype Limited)
Farm Frenzy (x32 Version: 2.2.0.95 - WildTangent) Hidden
FATE (x32 Version: 2.2.0.95 - WildTangent) Hidden
Final Drive Fury (x32 Version: 2.2.0.95 - WildTangent) Hidden
Final Drive Nitro (x32 Version: 2.2.0.95 - WildTangent) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 39.0.2171.95 - Google Inc.)
Google Earth (HKLM-x32\...\{4D2A6330-2F8B-11E3-9C40-B8AC6F97B88E}) (Version: 7.1.2.2041 - Google)
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
High-Definition Video Playback (x32 Version: 7.3.10000.0.0 - Nero AG) Hidden
HL-3170CDW (HKLM-x32\...\{C6580DE1-F539-4700-ADD2-3185121E51A8}) (Version: 1.0.1.0 - Brother Industries, Ltd.)
HP Color LaserJet 3600 (02/27/2007 61.063.461.41) (HKLM\...\hpc3600w) (Version: 02/27/2007 61.063.461.41 - HP)
HP Deskjet 3000 J310 series Basic Device Software (HKLM\...\{47F03CE1-C007-4351-A538-BCD4589BAD54}) (Version: 22.50.231.0 - Hewlett-Packard Co.)
HP Deskjet 3000 J310 series Help (HKLM-x32\...\{654A65DA-7173-4B51-ACEB-F855201EE033}) (Version: 140.0.66.66 - Hewlett Packard)
HP Deskjet 3000 J310 series Product Improvement Study (HKLM\...\{02C8FAB1-1D74-42B4-9F62-D519B2A26373}) (Version: 22.50.231.0 - Hewlett-Packard Co.)
HP Photo Creations (HKLM-x32\...\HP Photo Creations) (Version: 1.0.0.11502 - HP Photo Creations Powered by RocketLife)
HP Update (HKLM-x32\...\{2EFA4E4C-7B5F-48F7-A1C0-1AA882B7A9C3}) (Version: 5.003.001.001 - Hewlett-Packard)
Intel PROSet Wireless (Version:  - ) Hidden
Intel® Control Center (HKLM-x32\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1007 - Intel Corporation)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 8.0.1.1399 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2626 - Intel Corporation)
Intel® PROSet/Wireless for Bluetooth® 3.0 + High Speed (HKLM\...\{2C0E6BD4-65B1-4E82-B2AC-43EFFC8F100C}) (Version: 15.0.0.0059 - Intel Corporation)
Intel® PROSet/Wireless Software for Bluetooth® Technology (HKLM\...\{F0932859-AA60-459E-B843-0BDECA34E2C7}) (Version: 2.0.0.0086 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 11.0.0.1032 - Intel Corporation)
Intel® Turbo Boost Technology Monitor 2.0 (HKLM\...\{B77EFA0B-9BD3-4122-9F9A-15A963B5EA24}) (Version: 2.1.23.0 - Intel)
Intel® USB 3.0 eXtensible Host Controller Driver (HKLM-x32\...\{240C3DDD-C5E9-4029-9DF7-95650D040CF2}) (Version: 1.0.3.214 - Intel Corporation)
Intel® WiDi (HKLM-x32\...\{7FCB8D5D-9396-4D17-8CFA-349D6D49CD32}) (Version: 3.0.13.0 - Intel Corporation)
Intel® Wireless Display (HKLM\...\{28EF7372-9087-4AC3-9B9F-D9751FCDF830}) (Version:  - )
Intel® PROSet/Wireless WiFi Software (HKLM\...\{DF7756DD-656A-45C3-BA71-74673E8259A9}) (Version: 15.00.0000.0642 - Intel Corporation)
Intel® Trusted Connect Service Client (HKLM\...\{538B98C3-773F-4F20-9C66-802D104DCBE2}) (Version: 1.23.219.2 - Intel Corporation)
InterActual Player (HKLM-x32\...\InterActual Player) (Version:  - )
iTunes (HKLM\...\{33E28B58-7BA0-47B7-AA01-9225ABA2B8A9}) (Version: 11.3.0.54 - Apple Inc.)
Java 7 Update 51 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F86417051FF}) (Version: 7.0.510 - Oracle)
Java 7 Update 51 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83217040FF}) (Version: 7.0.510 - Oracle)
Java Auto Updater (x32 Version: 2.1.9.8 - Sun Microsystems, Inc.) Hidden
Java™ 6 Update 35 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83216034FF}) (Version: 6.0.350 - Oracle)
Java™ SE Runtime Environment 6 Update 1 (HKLM-x32\...\{3248F0A8-6813-11D6-A77B-00B0D0160010}) (Version: 1.6.0.10 - Sun Microsystems, Inc.)
Jewel Quest (x32 Version: 2.2.0.95 - WildTangent) Hidden
Jewel Quest Solitaire 2 (x32 Version: 2.2.0.95 - WildTangent) Hidden
Junk Mail filter update (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Luxor (x32 Version: 2.2.0.95 - WildTangent) Hidden
Malwarebytes Anti-Malware version 2.0.4.1028 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.4.1028 - Malwarebytes Corporation)
Mendeley Desktop 1.10.1 (HKLM-x32\...\Mendeley Desktop) (Version: 1.10.1 - Mendeley Ltd.)
Mesh Runtime (x32 Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Office Access MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Access Setup Metadata MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Home and Student 2010 (HKLM-x32\...\Office14.SingleImage) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office OneNote MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Publisher MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Single Image 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.31211.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (HKLM-x32\...\{820B6609-4C97-3A2B-B644-573B06A0F0CC}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319 (HKLM\...\{DA5E371C-6333-3D8A-93A4-6FD5B20BCC6E}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (HKLM-x32\...\{196BB40D-1578-3D01-B289-BEFC77A11A1E}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft_VC80_CRT_x86 (x32 Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC80_MFC_x86 (x32 Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC80_MFCLOC_x86 (x32 Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC90_CRT_x86 (x32 Version: 1.00.0000 - Adobe) Hidden
Mozilla Firefox 34.0 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 34.0 (x86 en-US)) (Version: 34.0 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 29.0.1 - Mozilla)
MP3 Rocket (HKLM-x32\...\MP3 Rocket) (Version: 6.4.10 - MP3 Rocket Inc)
MP3 Rocket Toolbar Updater (HKCU\...\{79A765E1-C399-405B-85AF-466F52E918B0}) (Version: 1.4.1.34141 - Ask.com)
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT_amd64 (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
My Dell (HKLM\...\PC-Doctor for Windows) (Version: 3.5.6426.22 - PC-Doctor, Inc.)
Namco All-Stars PAC-MAN (x32 Version: 2.2.0.95 - WildTangent) Hidden
Nero 10 Movie ThemePack Basic (x32 Version: 10.2.10200.0.0 - Nero AG) Hidden
Nero Control Center 10 (x32 Version: 10.6.12800.0.8 - Nero AG) Hidden
Nero ControlCenter 10 Help (CHM) (x32 Version: 10.2.10800 - Nero AG) Hidden
Nero Core Components 10 (x32 Version: 2.0.20500.9.16 - Nero AG) Hidden
Nero Update (x32 Version: 11.0.11500.28.0 - Nero AG) Hidden
NirSoft BlueScreenView (HKLM-x32\...\NirSoft BlueScreenView) (Version:  - )
Penguins! (x32 Version: 2.2.0.95 - WildTangent) Hidden
Plants vs. Zombies - Game of the Year (x32 Version: 2.2.0.95 - WildTangent) Hidden
PlayReady PC Runtime x86 (HKLM-x32\...\{CCA5EAAD-92F4-4B7A-B5EE-14294C66AB61}) (Version: 1.3.0 - Microsoft Corporation)
Poker Superstars III (x32 Version: 2.2.0.95 - WildTangent) Hidden
Polar Bowler (x32 Version: 2.2.0.95 - WildTangent) Hidden
Polar Golfer (x32 Version: 2.2.0.95 - WildTangent) Hidden
Premium Service Agreement (HKLM-x32\...\{C33AA6D6-F5EC-48F3-AFDC-8141345D473A}) (Version: 2.0.0 - Dell Inc.)
QualxServ Service Agreement (HKLM-x32\...\{903679E8-44C8-4C07-9600-05C92654FC50}) (Version: 2.0.0 - Dell Inc.)
Quickset64 (HKLM\...\{87CF757E-C1F1-4D22-865C-00C6950B5258}) (Version: 10.14.010 - Dell Inc.)
Realtek USB 2.0 Card Reader (HKLM-x32\...\{96AE7E41-E34E-47D0-AC07-1091A8127911}) (Version: 6.1.7601.39019 - Realtek Semiconductor Corp.)
Revo Uninstaller 1.94 (HKLM-x32\...\Revo Uninstaller) (Version: 1.94 - VS Revo Group)
Samantha Swift (x32 Version: 2.2.0.95 - WildTangent) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version:  - Microsoft)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (x32 Version:  - Microsoft) Hidden
Skype Click to Call (HKLM-x32\...\{B6CF2967-C81E-40C0-9815-C05774FEF120}) (Version: 6.13.13771 - Skype Technologies S.A.)
Skype™ 7.0 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 7.0.100 - Skype Technologies S.A.)
SmartSound Quicktracks for Premiere Elements 9.0 (HKLM-x32\...\InstallShield_{6748E773-5DA0-4D19-8AA5-273B4133A09B}) (Version: 3.12.3090 - SmartSound Software Inc)
SmartSound Quicktracks for Premiere Elements 9.0 (x32 Version: 3.12.3090 - SmartSound Software Inc) Hidden
SyncUP (HKLM-x32\...\{D92C9CCE-E5F0-4125-977A-0590F3225B74}) (Version: 10.2.16100 - Nero AG)
SyncUP (x32 Version: 1.12.11100.9.104 - Nero AG) Hidden
Trend Micro Titanium (Version: 7.0 - Trend Micro Inc.) Hidden
Trend Micro Titanium Maximum Security (HKLM\...\{ABBD4BA8-6703-40D2-AB1E-5BB1F7DB49A4}) (Version: 7.0 - Trend Micro Inc.)
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{B4A38370-2ADB-46B0-A1B0-0C4A2F7DCA31}) (Version:  - Microsoft)
Update for Microsoft Excel 2010 (KB2589348) 32-Bit Edition (HKLM-x32\...\{90140000-0016-0409-0000-0000000FF1CE}_Office14.SingleImage_{A7C2902F-C60B-428F-BDD7-ECE4DC0A2CA1}) (Version:  - Microsoft)
Update for Microsoft Excel 2010 (KB2589348) 32-Bit Edition (HKLM-x32\...\{90140000-0018-0409-0000-0000000FF1CE}_Office14.SingleImage_{A7C2902F-C60B-428F-BDD7-ECE4DC0A2CA1}) (Version:  - Microsoft)
Update for Microsoft Excel 2010 (KB2589348) 32-Bit Edition (HKLM-x32\...\{90140000-001B-0409-0000-0000000FF1CE}_Office14.SingleImage_{A7C2902F-C60B-428F-BDD7-ECE4DC0A2CA1}) (Version:  - Microsoft)
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version:  - Microsoft)
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version:  - Microsoft)
Update for Microsoft InfoPath 2010 (KB2817369) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{4EEA3D3E-989C-4DF4-AB0A-3042C0C12AA3}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2553140) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{8BEEA2FC-D416-428A-B52A-A3ED45921151}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2553140) 32-Bit Edition (HKLM-x32\...\{90140000-006E-0409-0000-0000000FF1CE}_Office14.SingleImage_{8BEEA2FC-D416-428A-B52A-A3ED45921151}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{DADF7E25-FFA4-4D02-BE84-1DAE62C18516}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{287A1E92-9E41-4BC1-8920-B3D0E9220800}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589386) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{A4F91D60-654C-4892-BFD3-0D41ADA649B6}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{9D69691D-823D-4C3E-9B12-563A3F520366}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2597089) 32-Bit Edition (HKLM-x32\...\{90140000-006E-0409-0000-0000000FF1CE}_Office14.SingleImage_{A12F43A5-CF0B-44E3-942F-2441CD442F0D}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2687275) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{0B7744D2-1FDD-4843-9987-7CE11B79F370}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{35698CB7-AAA2-4577-B505-DBFF504AEF23}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{5AA578BB-759C-40FD-9661-A737C0884541}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2825635) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{F1A20C69-9FE5-40FD-9CD5-84EABC2EF64A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837581) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{334FB202-28D7-4BA4-8BC9-4FE4AB233EA0}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837602) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{8158D96B-083A-4FE4-8587-B5D0F49FE4B8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837602) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{8158D96B-083A-4FE4-8587-B5D0F49FE4B8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837606) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{B0D672F7-883E-4279-8E75-D97A5445AB46}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2883019) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{D1C4AD0B-CC79-41D2-8D6A-571E7B30658C}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2889818) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{CFB80344-FCBA-4C03-AD77-D49E82F14C3E}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2889828) 32-Bit Edition (HKLM-x32\...\{90140000-001F-040C-0000-0000000FF1CE}_Office14.SingleImage_{C1954E2B-1672-4E5C-B564-F8CB2D08345B}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2910896) 32-Bit Edition (HKLM-x32\...\{90140000-001F-0409-0000-0000000FF1CE}_Office14.SingleImage_{E762A933-274B-4860-B066-A39FAB0838FD}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2910896) 32-Bit Edition (HKLM-x32\...\{90140000-001F-0C0A-0000-0000000FF1CE}_Office14.SingleImage_{A7AA9E77-A9F4-4596-8AFD-4910FF258C3D}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2597088) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{A87EDEA3-4861-4D99-9B36-F442740F1287}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2597088) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{A87EDEA3-4861-4D99-9B36-F442740F1287}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2597088) 32-Bit Edition (HKLM-x32\...\{90140000-00A1-0409-0000-0000000FF1CE}_Office14.SingleImage_{26A0F874-417C-4B0A-8088-3FA53638FB49}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition (HKLM-x32\...\{90140000-001A-0409-0000-0000000FF1CE}_Office14.SingleImage_{DCE104A1-1875-4469-A83D-A5BFA6C4640F}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{2AB483F1-C86E-427A-83B4-23889B03512D}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2880517) 32-Bit Edition (HKLM-x32\...\{90140000-0018-0409-0000-0000000FF1CE}_Office14.SingleImage_{DF548669-AAED-467B-A074-AE2B72A4A871}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2880517) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{6C727BC2-B2B9-4B03-BD7E-682EA6FA1C04}) (Version:  - Microsoft)
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{F9F5A080-AF38-4966-9A6B-C43DCA465035}) (Version:  - Microsoft)
Update for Microsoft Visio 2010 (KB2880526) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{7B29D8B8-6A87-496C-A65E-B935E740448A}) (Version:  - Microsoft)
Update for Microsoft Visio Viewer 2010 (KB2837587) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{38CF30E4-3348-4BD1-A859-B630C355A56F}) (Version:  - Microsoft)
Update Installer for WildTangent Games App (x32 Version:  - WildTangent) Hidden
Virtual Villagers 4 - The Tree of Life (x32 Version: 2.2.0.95 - WildTangent) Hidden
Wedding Dash - Ready, Aim, Love! (x32 Version: 2.2.0.95 - WildTangent) Hidden
WildTangent Games (HKLM-x32\...\WildTangent dell Master Uninstall) (Version: 1.0.2.5 - WildTangent)
WildTangent Games App (Dell Games) (x32 Version: 4.0.5.2 - WildTangent) Hidden
Windows Live Communications Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3508.1109 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Language Selector (Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Mail (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mesh (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)
Windows Live Messenger (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live MIME IFilter (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Movie Maker (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Gallery (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Remote Client (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Client Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Service (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Service Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Writer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Writer Resources (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Zinio Reader 4 (HKLM-x32\...\ZinioReader4) (Version: 4.2.4164 - Zinio LLC)
Zinio Reader 4 (x32 Version: 4.2.4164 - Zinio LLC) Hidden
Zuma Deluxe (x32 Version: 2.2.0.95 - WildTangent) Hidden



========================= Memory info: ===================================

Percentage of memory in use: 31%
Total physical RAM: 8094.36 MB
Available physical RAM: 5509.72 MB
Total Pagefile: 16186.89 MB
Available Pagefile: 13023.06 MB
Total Virtual: 4095.88 MB
Available Virtual: 3975 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:911.66 GB) (Free:795.1 GB) NTFS

========================= Users: ========================================

User accounts for \\CHELSEA-PC

Administrator            Chelsea                  Guest                    

========================= Restore Points ==================================

27-11-2014 02:25:16 Scheduled Checkpoint
04-12-2014 18:40:58 Scheduled Checkpoint
10-12-2014 08:00:29 Windows Update
13-12-2014 08:00:54 Windows Update
15-12-2014 08:00:24 Windows Update
19-12-2014 22:40:36 Windows Update

**** End of log ****
 


My Website

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#12 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
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  • Local time:12:51 AM

Posted 21 December 2014 - 11:44 PM

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Download Sophos Free Virus Removal Tool and save it to your desktop.
  • Double click the icon and select Run
  • Click Next
  • Select I accept the terms in this license agreement, then click Next twice
  • Click Install
  • Click Finish to launch the program
  • Once the virus database has been updated click Start Scanning
  • If any threats are found click Details, then View log file... (bottom left hand corner)
  • Copy and paste the results in your reply
  • Close the Notepad document, close the Threat Details screen, then click Start cleanup
  • Click Exit to close the program


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#13 Lolas_dad

Lolas_dad
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  • Local time:03:51 AM

Posted 22 December 2014 - 10:13 AM

I ran tfc as requested.  here is the logfile from Adwcleaner.  The logfile was actually called adwcleaner(s0).text, not s1 if it matters

 

# AdwCleaner v4.106 - Report created 22/12/2014 at 10:01:22
# Updated 21/12/2014 by Xplode
# Database : 2014-12-21.4 [Live]
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Chelsea - CHELSEA-PC
# Running from : C:\Users\Chelsea\Downloads\adwcleaner_4.106.exe
# Option : Clean
 
***** [ Services ] *****
 
Service Deleted : Skype C2C Service
 
***** [ Files / Folders ] *****
 
Folder Deleted : C:\ProgramData\Ask
Folder Deleted : C:\Program Files (x86)\Ask.com
Folder Deleted : C:\Windows\installer\{86d4b82a-abed-442a-be86-96357b70f4fe}
Folder Deleted : C:\Program Files\SearchAssist
Folder Deleted : C:\Users\Chelsea\AppData\LocalLow\AskToolbar
Folder Deleted : C:\Users\Chelsea\AppData\Roaming\VOPackage
Folder Deleted : C:\Users\Chelsea\AppData\Local\Google\Chrome\User Data\Default\Extensions\hfimfliilbabfohebppnfomgjljicpdm
Folder Deleted : C:\Users\Chelsea\AppData\Local\Google\Chrome\User Data\Default\Extensions\iflpcokdamgefbghpdipcibmhlkdopop
File Deleted : C:\Users\Public\Desktop\eBay.lnk
File Deleted : C:\Users\Chelsea\AppData\Roaming\Mozilla\Firefox\Profiles\mnbxu6g5.default\searchplugins\Askcom.xml
File Deleted : C:\Users\Chelsea\AppData\Roaming\Mozilla\Firefox\Profiles\mnbxu6g5.default\searchplugins\bingp.xml
File Deleted : C:\Users\Chelsea\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.superfish.com_0.localstorage
File Deleted : C:\Users\Chelsea\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.superfish.com_0.localstorage-journal
File Deleted : C:\Users\Chelsea\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_services.hearstmags.com_0.localstorage-journal
File Deleted : C:\Users\Chelsea\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_services.hearstmags.com_0.localstorage
 
***** [ Scheduled Tasks ] *****
 
Task Deleted : Scheduled Update for Ask Toolbar
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\bmiabdepfhhiieiipmeecdmeljggmfee
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\hfimfliilbabfohebppnfomgjljicpdm
Key Deleted : HKLM\SOFTWARE\Classes\AppID\GenericAskToolbar.DLL
Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [ApnUpdater]
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{9B0CB95C-933A-4B8C-B6D4-EDCD19A43874}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{8DDAC7C3-2592-4D84-A7A7-AA7865E53875}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{E69D4A59-73DE-4E38-9FB3-740EC4D9060D}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{8DDAC7C3-2592-4D84-A7A7-AA7865E53875}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F9E4A054-E9B1-4BC3-83A3-76A1AE736170}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{8DDAC7C3-2592-4D84-A7A7-AA7865E53875}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{F9E4A054-E9B1-4BC3-83A3-76A1AE736170}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{8DDAC7C3-2592-4D84-A7A7-AA7865E53875}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{A5AA24EA-11B8-4113-95AE-9ED71DEAF12A}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{8DDAC7C3-2592-4D84-A7A7-AA7865E53875}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{F9E4A054-E9B1-4BC3-83A3-76A1AE736170}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{8DDAC7C3-2592-4D84-A7A7-AA7865E53875}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{F9E4A054-E9B1-4BC3-83A3-76A1AE736170}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{8DDAC7C3-2592-4D84-A7A7-AA7865E53875}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{8DDAC7C3-2592-4D84-A7A7-AA7865E53875}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{DE18A971-03B1-4AB8-9DAD-6407DFFEB1F4}
Key Deleted : HKCU\Software\APN PIP
Key Deleted : HKCU\Software\APN
Key Deleted : HKCU\Software\Ask.com
Key Deleted : HKCU\Software\AppDataLow\Software\AskToolbar
Key Deleted : HKLM\SOFTWARE\APN
Key Deleted : HKLM\SOFTWARE\AskToolbar
Key Deleted : HKLM\SOFTWARE\PIP
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\{79A765E1-C399-405B-85AF-466F52E918B0}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{86D4B82A-ABED-442A-BE86-96357B70F4FE}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\VOPackage
Key Deleted : HKLM\SOFTWARE\Classes\Installer\Features\A28B4D68DEBAA244EB686953B7074FEF
Key Deleted : HKLM\SOFTWARE\Classes\Installer\Products\A28B4D68DEBAA244EB686953B7074FEF
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0CFE535C35F99574E8340BFA75BF92C2
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0E12F736682067FDE4D1158D5940A82E
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\1A24B5BB8521B03E0C8D908F5ABC0AE6
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\261F213D1F55267499B1F87D0CC3BCF7
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\2B0D56C4F4C46D844A57FFED6F0D2852
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\49D4375FE41653242AEA4C969E4E65E0
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\6AA0923513360135B272E8289C5F13FA
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\6F7467AF8F29C134CBBAB394ECCFDE96
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\741B4ADF27276464790022C965AB6DA8
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\7DE196B10195F5647A2B21B761F3DE01
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\922525DCC5199162F8935747CA3D8E59
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\9D4F5849367142E4685ED8C25E44C5ED
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\A5875B04372C19545BEB90D4D606C472
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\A876D9E80B896EC44A8620248CC79296
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\B66FFAB725B92594C986DE826A867888
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\BCDA179D619B91648538E3394CAC94CC
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\D677B1A9671D4D4004F6F2A4469E86EA
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\DD1402A9DD4215A43ABDE169A41AFA0E
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\E36E114A0EAD2AD46B381D23AD69CDDF
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\EF8E618DB3AEDFBB384561B5C548F65E
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\A28B4D68DEBAA244EB686953B7074FEF
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes\F928123A039649549966D4C29D35B1C9
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\sweetdownload-manager.com
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v11.0.9600.17496
 
 
-\\ Mozilla Firefox v34.0 (x86 en-US)
 
[mnbxu6g5.default\prefs.js] - Line Deleted : user_pref("browser.search.defaultthis.engineName", "Web Search");
[mnbxu6g5.default\prefs.js] - Line Deleted : user_pref("extensions.asktb.ff-original-keyword-url", "");
 
-\\ Google Chrome v39.0.2171.95
 
 
*************************
 
AdwCleaner[R0].txt - [9304 octets] - [22/12/2014 09:57:34]
AdwCleaner[S0].txt - [9008 octets] - [22/12/2014 10:01:22]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [9068 octets] ##########


#14 Lolas_dad

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Posted 22 December 2014 - 10:24 AM

Log from junkware removal tool

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.4.0 (11.29.2014:1)
OS: Windows 7 Home Premium x64
Ran by Chelsea on 22/12/2014 at 10:16:35.53
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Registry Values
 
 
 
~~~ Registry Keys
 
Successfully deleted: [Registry Key] "hkey_current_user\software\microsoft\internet explorer\low rights\elevationpolicy\{a5aa24ea-11b8-4113-95ae-9ed71deaf12a}"
Successfully deleted: [Registry Key] "hkey_local_machine\software\classes\installer\upgradecodes\f928123a039649549966d4c29d35b1c9"
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{BA1BE292-1D15-488B-934D-008742212380}
 
 
 
~~~ Files
 
Successfully deleted: [File] "C:\Windows\wininit.ini"
 
 
 
~~~ Folders
 
Successfully deleted: [Folder] "C:\ProgramData\pcdr"
Successfully deleted: [Folder] "C:\Users\Chelsea\AppData\Roaming\pcdr"
 
 
 
~~~ FireFox
 
Successfully deleted the following from C:\Users\Chelsea\AppData\Roaming\mozilla\firefox\profiles\mnbxu6g5.default\prefs.js
 
user_pref("browser.search.defaulturl", "hxxp://www.SearchAssist.net/search?p=s&q={searchTerms}&m=639&c=d&s=sp");
user_pref("keyword.URL", "hxxp://www.searchassist.net/search?p=s&q=");
Emptied folder: C:\Users\Chelsea\AppData\Roaming\mozilla\firefox\profiles\mnbxu6g5.default\minidumps [125 files]
 
 
 
~~~ Event Viewer Logs were cleared
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 22/12/2014 at 10:22:23.13
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


#15 Lolas_dad

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Posted 22 December 2014 - 12:13 PM

Sophos detected one issue.  Here is the log file from Sophos.  I will check back throughout they day for further instructions

 

2014-12-22 15:27:36.189 Sophos Virus Removal Tool version 2.5.4
2014-12-22 15:27:36.189 Copyright © 2009-2014 Sophos Limited. All rights reserved.
 
2014-12-22 15:27:36.189 This tool will scan your computer for viruses and other threats. If it finds any, it will give you the option to remove them.
 
2014-12-22 15:27:36.189 Windows version 6.1 SP 1.0 Service Pack 1 build 7601 SM=0x300 PT=0x1 WOW64
2014-12-22 15:27:36.189 Checking for updates...
2014-12-22 15:27:38.669 Update progress: proxy server not available
2014-12-22 15:27:44.271 Option all = no
2014-12-22 15:27:44.271 Option recurse = yes
2014-12-22 15:27:44.271 Option archive = no
2014-12-22 15:27:44.271 Option service = yes
2014-12-22 15:27:44.271 Option confirm = yes
2014-12-22 15:27:44.271 Option sxl = yes
2014-12-22 15:27:44.271 Option max-data-age = 35
2014-12-22 15:27:44.271 Option EnableSafeClean = yes
2014-12-22 15:27:45.456 Option vdl-logging = yes
2014-12-22 15:27:45.456 Customer ID: 094260ca9b3af99f9d4a3909fc47a743
2014-12-22 15:27:45.456 Machine ID: d676c6cf7595436b81900710c48615cc
2014-12-22 15:27:45.456 Component SVRTcli.exe version 2.5.4
2014-12-22 15:27:45.456 Component control.dll version 2.5.4
2014-12-22 15:27:45.456 Component SVRTservice.exe version 2.5.4
2014-12-22 15:27:45.456 Component engine\osdp.dll version 1.44.1.2183
2014-12-22 15:27:45.456 Component engine\veex.dll version 3.58.3.2183
2014-12-22 15:27:45.456 Component engine\savi.dll version 8.1.5.2183
2014-12-22 15:27:45.472 Component rkdisk.dll version 1.5.30.0
2014-12-22 15:27:45.472 Version info: Product version 2.5.4
2014-12-22 15:27:45.472 Version info: Detection engine 3.58.3
2014-12-22 15:27:45.472 Version info: Detection data 5.08
2014-12-22 15:27:45.472 Version info: Build date 11/11/2014
2014-12-22 15:27:45.472 Version info: Data files added 440
2014-12-22 15:27:45.472 Version info: Last successful update (not yet updated)
2014-12-22 15:28:07.861 Downloading updates...
2014-12-22 15:28:07.861 Update progress: [I96736] Looking for package C1A903B2-E63E-483b-982D-04BB9C457C60 1.0 
2014-12-22 15:28:07.861 Update progress: [I49502] Found supplement SAVIW32 LATEST 
2014-12-22 15:28:07.861 Update progress: [I49502] Found supplement IDE509 LATEST 
2014-12-22 15:28:07.861 Update progress: [I49502] Found supplement IDE510 LATEST 
2014-12-22 15:28:07.876 Update progress: [I49502] Found supplement IDE511 LATEST 
2014-12-22 15:28:07.876 Update progress: [I49502] Found supplement IDE512 LATEST 
2014-12-22 15:28:07.876 Update progress: [I19463] Syncing product C1A903B2-E63E-483b-982D-04BB9C457C60 1
2014-12-22 15:28:07.876 Update progress: [I19463] Syncing product SAVIW32 48
2014-12-22 15:28:11.199 Update progress: [I19463] Syncing product IDE509 177
2014-12-22 15:28:13.773 Installing updates...
2014-12-22 15:28:14.413 Error level 1
2014-12-22 15:29:39.515 Sophos Virus Removal Tool version 2.5.4
2014-12-22 15:29:39.515 Copyright © 2009-2014 Sophos Limited. All rights reserved.
 
2014-12-22 15:29:39.515 This tool will scan your computer for viruses and other threats. If it finds any, it will give you the option to remove them.
 
2014-12-22 15:29:39.515 Windows version 6.1 SP 1.0 Service Pack 1 build 7601 SM=0x300 PT=0x1 WOW64
2014-12-22 15:29:39.515 Checking for updates...
2014-12-22 15:29:41.886 Update progress: proxy server not available
2014-12-22 15:29:43.961 Update not required
2014-12-22 15:29:47.190 Option all = no
2014-12-22 15:29:47.190 Option recurse = yes
2014-12-22 15:29:47.190 Option archive = no
2014-12-22 15:29:47.190 Option service = yes
2014-12-22 15:29:47.190 Option confirm = yes
2014-12-22 15:29:47.190 Option sxl = yes
2014-12-22 15:29:47.190 Option max-data-age = 35
2014-12-22 15:29:47.190 Option EnableSafeClean = yes
2014-12-22 15:29:47.237 Option vdl-logging = yes
2014-12-22 15:29:47.237 Customer ID: 094260ca9b3af99f9d4a3909fc47a743
2014-12-22 15:29:47.237 Machine ID: d676c6cf7595436b81900710c48615cc
2014-12-22 15:29:47.237 Component SVRTcli.exe version 2.5.4
2014-12-22 15:29:47.237 Component control.dll version 2.5.4
2014-12-22 15:29:47.237 Component SVRTservice.exe version 2.5.4
2014-12-22 15:29:47.237 Component engine\osdp.dll version 1.44.1.2183
2014-12-22 15:29:47.237 Component engine\veex.dll version 3.58.3.2183
2014-12-22 15:29:47.237 Component engine\savi.dll version 8.1.5.2183
2014-12-22 15:29:47.237 Component rkdisk.dll version 1.5.30.0
2014-12-22 15:29:47.237 Version info: Product version 2.5.4
2014-12-22 15:29:47.237 Version info: Detection engine 3.58.3
2014-12-22 15:29:47.237 Version info: Detection data 5.08
2014-12-22 15:29:47.237 Version info: Build date 11/11/2014
2014-12-22 15:29:47.237 Version info: Data files added 440
2014-12-22 15:29:47.237 Version info: Last successful update (not yet updated)
 
2014-12-22 15:30:45.997 SafeClean bin directory is empty.
2014-12-22 15:30:45.997 Error level 0
2014-12-22 15:31:35.777 Sophos Virus Removal Tool version 2.5.4
2014-12-22 15:31:35.777 Copyright © 2009-2014 Sophos Limited. All rights reserved.
 
2014-12-22 15:31:35.777 This tool will scan your computer for viruses and other threats. If it finds any, it will give you the option to remove them.
 
2014-12-22 15:31:35.777 Windows version 6.1 SP 1.0 Service Pack 1 build 7601 SM=0x300 PT=0x1 WOW64
2014-12-22 15:31:35.777 Checking for updates...
2014-12-22 15:31:38.132 Update progress: proxy server not available
2014-12-22 15:31:39.287 Update not required
2014-12-22 15:31:43.311 Option all = no
2014-12-22 15:31:43.311 Option recurse = yes
2014-12-22 15:31:43.311 Option archive = no
2014-12-22 15:31:43.311 Option service = yes
2014-12-22 15:31:43.311 Option confirm = yes
2014-12-22 15:31:43.311 Option sxl = yes
2014-12-22 15:31:43.327 Option max-data-age = 35
2014-12-22 15:31:43.327 Option EnableSafeClean = yes
2014-12-22 15:31:43.358 Option vdl-logging = yes
2014-12-22 15:31:43.374 Customer ID: 094260ca9b3af99f9d4a3909fc47a743
2014-12-22 15:31:43.374 Machine ID: d676c6cf7595436b81900710c48615cc
2014-12-22 15:31:43.374 Component SVRTcli.exe version 2.5.4
2014-12-22 15:31:43.374 Component control.dll version 2.5.4
2014-12-22 15:31:43.374 Component SVRTservice.exe version 2.5.4
2014-12-22 15:31:43.374 Component engine\osdp.dll version 1.44.1.2183
2014-12-22 15:31:43.374 Component engine\veex.dll version 3.58.3.2183
2014-12-22 15:31:43.374 Component engine\savi.dll version 8.1.5.2183
2014-12-22 15:31:43.374 Component rkdisk.dll version 1.5.30.0
2014-12-22 15:31:43.374 Version info: Product version 2.5.4
2014-12-22 15:31:43.374 Version info: Detection engine 3.58.3
2014-12-22 15:31:43.374 Version info: Detection data 5.08
2014-12-22 15:31:43.374 Version info: Build date 11/11/2014
2014-12-22 15:31:43.374 Version info: Data files added 440
2014-12-22 15:31:43.374 Version info: Last successful update (not yet updated)
 
2014-12-22 15:32:17.769 SafeClean bin directory is empty.
2014-12-22 15:32:17.769 Error level 0
2014-12-22 15:37:52.971 Sophos Virus Removal Tool version 2.5.4
2014-12-22 15:37:52.971 Copyright © 2009-2014 Sophos Limited. All rights reserved.
 
2014-12-22 15:37:52.971 This tool will scan your computer for viruses and other threats. If it finds any, it will give you the option to remove them.
 
2014-12-22 15:37:52.971 Windows version 6.1 SP 1.0 Service Pack 1 build 7601 SM=0x300 PT=0x1 WOW64
2014-12-22 15:37:52.971 Checking for updates...
2014-12-22 15:37:55.420 Update progress: proxy server not available
2014-12-22 15:38:05.544 Update not required
2014-12-22 15:38:15.497 Option all = no
2014-12-22 15:38:15.497 Option recurse = yes
2014-12-22 15:38:15.497 Option archive = no
2014-12-22 15:38:15.497 Option service = yes
2014-12-22 15:38:15.497 Option confirm = yes
2014-12-22 15:38:15.497 Option sxl = yes
2014-12-22 15:38:15.497 Option max-data-age = 35
2014-12-22 15:38:15.497 Option EnableSafeClean = yes
2014-12-22 15:38:15.638 Option vdl-logging = yes
2014-12-22 15:38:15.638 Customer ID: 094260ca9b3af99f9d4a3909fc47a743
2014-12-22 15:38:15.638 Machine ID: d676c6cf7595436b81900710c48615cc
2014-12-22 15:38:15.669 Component SVRTcli.exe version 2.5.4
2014-12-22 15:38:15.669 Component control.dll version 2.5.4
2014-12-22 15:38:15.669 Component SVRTservice.exe version 2.5.4
2014-12-22 15:38:15.669 Component engine\osdp.dll version 1.44.1.2183
2014-12-22 15:38:15.669 Component engine\veex.dll version 3.58.3.2183
2014-12-22 15:38:15.669 Component engine\savi.dll version 8.1.5.2183
2014-12-22 15:38:15.684 Component rkdisk.dll version 1.5.30.0
2014-12-22 15:38:15.684 Version info: Product version 2.5.4
2014-12-22 15:38:15.684 Version info: Detection engine 3.58.3
2014-12-22 15:38:15.684 Version info: Detection data 5.08
2014-12-22 15:38:15.684 Version info: Build date 11/11/2014
2014-12-22 15:38:15.684 Version info: Data files added 440
2014-12-22 15:38:15.684 Version info: Last successful update (not yet updated)
 
2014-12-22 15:52:11.877 Could not open C:\hiberfil.sys
2014-12-22 15:52:15.559 Could not open C:\pagefile.sys
2014-12-22 16:06:51.332 Could not open C:\System Volume Information\{20034569-82a1-11e4-926d-685d43562e8e}{3808876b-c176-4e48-b7ae-04046e6cc752}
2014-12-22 16:06:51.332 Could not open C:\System Volume Information\{3808876b-c176-4e48-b7ae-04046e6cc752}
2014-12-22 16:06:51.332 Could not open C:\System Volume Information\{3f54c7f2-8046-11e4-8dcb-685d43562e8e}{3808876b-c176-4e48-b7ae-04046e6cc752}
2014-12-22 16:06:51.332 Could not open C:\System Volume Information\{4a7339d7-7f4d-11e4-b72a-685d43562e8e}{3808876b-c176-4e48-b7ae-04046e6cc752}
2014-12-22 16:06:51.332 Could not open C:\System Volume Information\{90432628-87cb-11e4-8c10-685d43562e8e}{3808876b-c176-4e48-b7ae-04046e6cc752}
2014-12-22 16:06:51.332 Could not open C:\System Volume Information\{b17ffbb3-89eb-11e4-b2cf-685d43562e8e}{3808876b-c176-4e48-b7ae-04046e6cc752}
2014-12-22 16:06:51.332 Could not open C:\System Volume Information\{f5dba6a8-740b-11e4-b4a4-685d43562e8e}{3808876b-c176-4e48-b7ae-04046e6cc752}
2014-12-22 16:10:13.914 >>> Virus 'Troj/Agent-AKCJ' found in file C:\Users\Chelsea\AppData\Roaming\itesing\procol.dll
2014-12-22 16:19:45.437 Could not open C:\Windows\System32\catroot2\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}\catdb
2014-12-22 16:19:45.437 Could not open C:\Windows\System32\catroot2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catdb
2014-12-22 16:19:54.048 Could not open C:\Windows\System32\config\RegBack\DEFAULT
2014-12-22 16:19:54.048 Could not open C:\Windows\System32\config\RegBack\SAM
2014-12-22 16:19:54.048 Could not open C:\Windows\System32\config\RegBack\SECURITY
2014-12-22 16:19:54.048 Could not open C:\Windows\System32\config\RegBack\SOFTWARE
2014-12-22 16:19:54.048 Could not open C:\Windows\System32\config\RegBack\SYSTEM
2014-12-22 16:36:13.813 The following items will be cleaned up:
2014-12-22 16:36:13.813 Troj/Agent-AKCJ





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