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Windows 8 machine; Trovi hijacking browser; dds won't run


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8 replies to this topic

#1 JBelanger

JBelanger

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  • Local time:03:25 PM

Posted 21 December 2014 - 03:54 PM

Hi,

 

TIA for your help! I am working on cleaning the malware off of my cousin's laptop. I've run MalwareBytes, Super Anti-Spyware, and Spybot Search and Destroy free editions. Those programs quarantined numerous things, but the machine is still infected with Trovi. Trovi takes over as the default page in the browser.

 

I tried to run dds, but I received the message "This program is not meant to run in compatibility mode."

 

Thank you!

Johanna



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#2 deeprybka

deeprybka

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  • Local time:01:25 AM

Posted 22 December 2014 - 01:24 PM

Hi Johanna!

:welcome: to Bleeping Computer Forums!
My name is Jürgen and I will be assisting you with your Malware related problems.

Before we move on, please read the following points carefully: :exclame:

  • My native language isn't English. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.
  • Please read my instructions completely. If there is anything that you do not understand kindly ask before proceeding.
  • Perform everything in the correct order. Sometimes one step requires the previous one.
  • If you have any problems while you are follow my instructions, Stop there and tell me the exact nature of your problem.
  • Do not run any other scans without instruction or Add/ Remove Software unless I tell you to do so. This would change the output of our tools and could be confusing for me.
  • Post all Logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts.
  • If I don't hear from you within 5 days from this initial or any subsequent post, then this thread will be closed.
  • If I don't reply within 24 hours please PM me!
  • Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean.

Step 1

Please run a FRST scan. This will help us diagnose your problem.

frst.pngfrstscan.png
Please download Farbar Recovery Scan Tool and save it to your Desktop.
(If you are not sure which version (32-/64-bit) applies to your system, download and try to start both of them as just the right one will run.)

  • Start FRST with administator privileges.
  • Make sure the option Addition.txt is checked and press the Scan button.
  • When finished, FRST will produce two logs (FRST.txt and Addition.txt) in the same directory the tool was run from.
  • Please copy and paste these logs in your next reply.

regards,
deeprybka
:busy:
Neminem laede, immo omnes, quantum potes, iuva. Arthur Schopenhauer
 
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#3 JBelanger

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Posted 22 December 2014 - 04:11 PM

Hi Jürgen,

 

Here are the logs from running FRST.

 

Thank you!

Johanna

 

FRST.txt

Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 22-12-2014 01

Ran by Kayla (administrator) on KAYLA on 22-12-2014 10:51:42
Running from C:\Users\Kayla\Desktop
Loaded Profile: Kayla (Available profiles: Kayla)
Platform: Windows 8.1 (X64) OS Language: English (United States)
Internet Explorer Version 11
Boot Mode: Normal
 
==================== Processes (Whitelisted) =================
 
(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)
 
(AMD) C:\Windows\System32\atiesrxx.exe
(SUPERAntiSpyware.com) C:\Program Files\SUPERAntiSpyware\SASCore64.exe
() C:\Program Files\ATI Technologies\ATI.ACE\a4\AdaptiveSleepService.exe
(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe
(Microsoft Corporation) C:\Program Files (x86)\Skype\Toolbars\AutoUpdate\SkypeC2CAutoUpdateSvc.exe
(Microsoft Corporation) C:\Program Files (x86)\Skype\Toolbars\PNRSvc\SkypeC2CPNRSvc.exe
(Conexant Systems Inc.) C:\Windows\System32\CxAudMsg64.exe
(Microsoft Corporation) C:\Windows\System32\dasHost.exe
() C:\Program Files (x86)\DTS, Inc\DTS Studio Sound\dts_apo_service.exe
(ELAN Microelectronics Corp.) C:\Program Files\Elantech\ETDService.exe
(Garmin Ltd or its subsidiaries) C:\Program Files (x86)\Garmin\Core Update Service\Garmin.Cartography.MapUpdate.CoreService.exe
(HP) C:\Program Files (x86)\HP\HPLaserJetService\HPLaserJetService.exe
(Malwarebytes Corporation) C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe
(Malwarebytes Corporation) C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe
(Symantec Corporation) C:\Program Files (x86)\Norton Anti-Theft\Engine\1.10.0.9\NAT.exe
(TOSHIBA Corporation) C:\Windows\System32\TODDSrv.exe
(Toshiba Corporation) C:\Program Files\TOSHIBA\Teco\TecoService.exe
(AMD) C:\Windows\System32\atieclxx.exe
(TODO: <Company name>) C:\Program Files (x86)\WildTangent Games\App\GamesAppIntegrationService.exe
(Symantec Corporation) C:\Program Files (x86)\Norton Internet Security\Engine\21.6.0.32\nis.exe
(Microsoft Corporation.) C:\Program Files (x86)\Microsoft\BingBar\7.1.355.0\SeaPort.EXE
(ELAN Microelectronics Corp.) C:\Program Files\Elantech\ETDCtrl.exe
(ELAN Microelectronics Corp.) C:\Program Files\Elantech\ETDTouch.exe
(ELAN Microelectronics Corp.) C:\Program Files\Elantech\ETDCtrlHelper.exe
(Microsoft Corporation) C:\Windows\System32\dllhost.exe
(Symantec Corporation) C:\Program Files (x86)\Norton Anti-Theft\Engine\1.10.0.9\NAT.exe
(Symantec Corporation) C:\Program Files (x86)\Norton Internet Security\Engine\21.6.0.32\nis.exe
(Conexant Systems, Inc.) C:\Program Files\CONEXANT\cAudioFilterAgent\CAudioFilterAgent64.exe
(TOSHIBA Corporation) C:\Program Files\TOSHIBA\Hotkey\TCrdMain_Win8.exe
(TOSHIBA Corporation) C:\Program Files\TOSHIBA\Teco\TecoResident.exe
(TOSHIBA Corporation) C:\Program Files (x86)\Toshiba\System Setting\TssSrv.exe
(Hewlett-Packard Company) C:\Program Files (x86)\HP\Digital Imaging\Fax\Fax Driver 0.6 Base\hppfaxprintersrv.exe
(Spotify Ltd) C:\Users\Kayla\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe
(Garmin Ltd or its subsidiaries) C:\Program Files (x86)\Garmin\Express Tray\ExpressTray.exe
() C:\Windows\SysWOW64\UMonit64.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(SUPERAntiSpyware) C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
(Toshiba) C:\Program Files (x86)\Toshiba\Toshiba App Place\ToshibaAppPlace.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Adobe Systems Incorporated) C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
(Apple Inc.) C:\Program Files (x86)\iTunes\iTunesHelper.exe
(Hewlett-Packard) C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
(Hewlett-Packard Company) C:\Program Files (x86)\HP\StatusAlerts\bin\HPStatusAlerts.exe
(Apple Inc.) C:\Program Files\iPod\bin\iPodService.exe
(Microsoft Corporation) C:\Windows\SysWOW64\WWAHost.exe
(Microsoft Corporation) C:\Windows\System32\SettingSyncHost.exe
(TOSHIBA Corporation) C:\Program Files\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe
(TOSHIBA Corporation) C:\Program Files\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe
(Advanced Micro Devices Inc.) C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
(ATI Technologies Inc.) C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
(Microsoft Corporation) C:\Windows\System32\SkyDrive.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Microsoft Corporation) C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.5.9600.20689_x64__8wekyb3d8bbwe\livecomm.exe
(Malwarebytes Corporation) C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Microsoft Corporation) C:\Windows\System32\rundll32.exe
(Microsoft Corporation) C:\Windows\System32\CompatTel\wicainventory.exe
(Microsoft Corporation) C:\Windows\System32\dllhost.exe
 
 
==================== Registry (Whitelisted) ==================
 
(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)
 
HKLM\...\Run: [] => [X]
HKLM\...\Run: [cAudioFilterAgent] => C:\Program Files\Conexant\cAudioFilterAgent\cAudioFilterAgent64.exe [894048 2013-01-11] (Conexant Systems, Inc.)
HKLM\...\Run: [SmartAudio] => C:\Program Files\CONEXANT\SAII\SACpl.exe [1647616 2012-06-13] (Conexant Systems, Inc.)
HKLM\...\Run: [ETDCtrl] => C:\Program Files\Elantech\ETDCtrl.exe [2890056 2013-08-07] (ELAN Microelectronics Corp.)
HKLM\...\Run: [TCrdMain] => C:\Program Files\TOSHIBA\Hotkey\TCrdMain_Win8.exe [2556768 2013-08-17] (TOSHIBA Corporation)
HKLM\...\Run: [TecoResident] => C:\Program Files\TOSHIBA\Teco\TecoResident.exe [178016 2013-08-21] (TOSHIBA Corporation)
HKLM\...\Run: [TSSSrv] => C:\Program Files (x86)\TOSHIBA\System Setting\TSSSrv.exe [296520 2013-09-11] (TOSHIBA Corporation)
HKLM\...\Run: [EKIJ5000StatusMonitor] => C:\Windows\system32\spool\DRIVERS\x64\3\EKIJ5000MUI.exe [2045440 2010-09-02] (Eastman Kodak Company)
HKLM\...\Run: [HP LaserJet 200 color MFP M276 Series Fax] => C:\Program Files (x86)\HP\Digital Imaging\Fax\Fax Driver 0.6 Base\hppfaxprintersrv.exe [3706424 2011-10-09] (Hewlett-Packard Company)
HKLM-x32\...\Run: [StartCCC] => C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\amd64\CLIStart.exe [766208 2013-08-30] (Advanced Micro Devices, Inc.)
HKLM-x32\...\Run: [ToshibaAppPlace] => C:\Program Files (x86)\Toshiba\Toshiba App Place\ToshibaAppPlace.exe [552960 2010-09-23] (Toshiba)
HKLM-x32\...\Run: [Adobe ARM] => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [959904 2013-11-21] (Adobe Systems Incorporated)
HKLM-x32\...\Run: [iTunesHelper] => C:\Program Files (x86)\iTunes\iTunesHelper.exe [152392 2014-05-15] (Apple Inc.)
HKLM-x32\...\Run: [QuickTime Task] => C:\Program Files (x86)\QuickTime\QTTask.exe [421888 2014-01-17] (Apple Inc.)
HKLM-x32\...\Run: [HP Software Update] => C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe [49208 2011-10-28] (Hewlett-Packard)
HKLM-x32\...\Run: [] => [X]
HKLM-x32\...\Run: [StatusAlerts] => C:\Program Files (x86)\HP\StatusAlerts\bin\HPStatusAlerts.exe [313248 2012-07-18] (Hewlett-Packard Company)
HKU\S-1-5-21-1346393695-1457566109-3095220557-1001\...\Run: [Spotify] => C:\Users\Kayla\AppData\Roaming\Spotify\Spotify.exe [6342200 2014-09-19] (Spotify Ltd)
HKU\S-1-5-21-1346393695-1457566109-3095220557-1001\...\Run: [Spotify Web Helper] => C:\Users\Kayla\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe [1245752 2014-09-19] (Spotify Ltd)
HKU\S-1-5-21-1346393695-1457566109-3095220557-1001\...\Run: [GarminExpressTrayApp] => C:\Program Files (x86)\Garmin\Express Tray\ExpressTray.exe [688984 2014-08-27] (Garmin Ltd or its subsidiaries)
HKU\S-1-5-21-1346393695-1457566109-3095220557-1001\...\Run: [Skype] => C:\Program Files (x86)\Skype\Phone\Skype.exe [22067296 2014-10-01] (Skype Technologies S.A.)
HKU\S-1-5-21-1346393695-1457566109-3095220557-1001\...\Run: [GoogleChromeAutoLaunch_F26BB86EA3E4FEC8A292945C971893C6] => C:\Program Files (x86)\Google\Chrome\Application\chrome.exe [854344 2014-10-09] (Google Inc.)
HKU\S-1-5-21-1346393695-1457566109-3095220557-1001\...\Run: [SUPERAntiSpyware] => C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe [6563608 2014-01-06] (SUPERAntiSpyware)
HKU\S-1-5-21-1346393695-1457566109-3095220557-1001\...\MountPoints2: {f279b75e-537a-11e4-8282-c4544404dbd1} - "E:\Autorun.exe" 
Startup: C:\Users\Kayla\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Nexon Launcher.lnk
ShortcutTarget: Nexon Launcher.lnk -> C:\Program Files (x86)\Nexon\Nexon Launcher\nexon_launcher.exe ()
 
==================== Internet (Whitelisted) ====================
 
(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)
 
HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://toshiba13.msn.com/?pc=TNJB
HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Start Page = http://toshiba13.msn.com/?pc=TNJB
HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://toshiba13.msn.com/?pc=TNJB
HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Default_Page_URL = http://toshiba13.msn.com/?pc=TNJB
HKU\S-1-5-21-1346393695-1457566109-3095220557-1001\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.com/en-us/?pc=UP97&ocid=UP97DHP
HKU\S-1-5-21-1346393695-1457566109-3095220557-1001\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://toshiba13.msn.com/?pc=TNJB
HKU\S-1-5-21-1346393695-1457566109-3095220557-1001\Software\Microsoft\Internet Explorer\Main,Default_Secondary_Page_URL = http://mystart.toshiba.com
HKU\S-1-5-21-1346393695-1457566109-3095220557-1001\Software\Microsoft\Internet Explorer\Main,Secondary Start Pages = http://wol.jw.org/en/wol/h/r1/lp-e
SearchScopes: HKLM -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
SearchScopes: HKLM-x32 -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
SearchScopes: HKU\S-1-5-21-1346393695-1457566109-3095220557-1001 -> DefaultScope {93640D58-5FBC-4B9E-B3BF-578D50E7F603} URL = 
SearchScopes: HKU\S-1-5-21-1346393695-1457566109-3095220557-1001 -> {93640D58-5FBC-4B9E-B3BF-578D50E7F603} URL = 
BHO: Skype Click to Call for Internet Explorer -> {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} -> C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll (Microsoft Corporation)
BHO-x32: Skype Click to Call for Internet Explorer -> {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} -> C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll (Microsoft Corporation)
BHO-x32: Bing Bar Helper -> {d2ce3e00-f94a-4740-988e-03dc2f38c34f} -> C:\Program Files (x86)\Microsoft\BingBar\7.1.355.0\BingExt.dll (Microsoft Corporation.)
Toolbar: HKLM-x32 - Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\Microsoft\BingBar\7.1.355.0\BingExt.dll (Microsoft Corporation.)
Handler: skypec2c - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll (Microsoft Corporation)
Handler-x32: skypec2c - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll (Microsoft Corporation)
Hosts: There are more than one entry in Hosts. See Hosts section of Addition.txt
Tcpip\Parameters: [DhcpNameServer] 192.168.1.1 71.10.216.1 71.10.216.2
 
FireFox:
========
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation)
FF Plugin-x32: @Apple.com/iTunes,version=1.0 -> C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()
FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files (x86)\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation)
FF Plugin-x32: @nexon.net/NxGame -> C:\ProgramData\NexonUS\NGM\npNxGameUS.dll (Nexon)
FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.25.11\npGoogleUpdate3.dll (Google Inc.)
FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.25.11\npGoogleUpdate3.dll (Google Inc.)
FF Plugin-x32: @WildTangent.com/GamesAppPresenceDetector,Version=1.0 -> C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\0\NP_wtapp.dll ()
FF Plugin-x32: Adobe Reader -> C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF HKLM-x32\...\Firefox\Extensions: [{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}] - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_21.0.0.100\coFFPlgn
FF Extension: Norton Toolbar - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_21.0.0.100\coFFPlgn [2014-11-21]
FF HKLM-x32\...\Firefox\Extensions: [{BBDA0591-3099-440a-AA10-41764D9DB4DB}] - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_21.0.0.100\IPSFF
FF Extension: Norton Vulnerability Protection - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_21.0.0.100\IPSFF [2014-04-23]
 
Chrome: 
=======
CHR HomePage: Default -> hxxp://google.com/
CHR StartupUrls: Default -> "hxxp://www.trovi.com/?gd=&ctid=CT3323128&octid=EB_ORIGINAL_CTID&ISID=MB831941D-2538-45E9-B5EB-9465551BAC07&SearchSource=55&CUI=&UM=6&UP=SP5E643909-2CF5-4461-85DF-E72E095A4B70&SSPV="
CHR DefaultSuggestURL: Default -> {google:baseSuggestURL}search?{google:searchFieldtrialParameter}client={google:suggestClient}&gs_ri={google:suggestRid}&xssi=t&q={searchTerms}&{google:inputType}{google:cursorPosition}{google:currentPageUrl}{google:pageClassification}{google:searchVersion}{google:sessionToken}{google:prefetchQuery}sugkey={google:suggestAPIKeyParameter}
CHR Profile: C:\Users\Kayla\AppData\Local\Google\Chrome\User Data\Default
CHR Extension: (Google Slides) - C:\Users\Kayla\AppData\Local\Google\Chrome\User Data\Default\Extensions\aapocclcgogkmnckokdopfmhonfmgoek [2014-10-24]
CHR Extension: (Google Docs) - C:\Users\Kayla\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake [2014-10-24]
CHR Extension: (Google Drive) - C:\Users\Kayla\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf [2014-10-24]
CHR Extension: (Google Voice Search Hotword (Beta)) - C:\Users\Kayla\AppData\Local\Google\Chrome\User Data\Default\Extensions\bepbmhgboaologfdajaanbcjmnhjmhfn [2014-10-24]
CHR Extension: (YouTube) - C:\Users\Kayla\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2014-10-24]
CHR Extension: (Google Search) - C:\Users\Kayla\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2014-10-24]
CHR Extension: (Google Sheets) - C:\Users\Kayla\AppData\Local\Google\Chrome\User Data\Default\Extensions\felcaaldnbdncclmgdcncolpebgiejap [2014-10-24]
CHR Extension: (AdBlock) - C:\Users\Kayla\AppData\Local\Google\Chrome\User Data\Default\Extensions\gighmmpiobklfepjocnamgkkbiglidom [2014-10-24]
CHR Extension: (Norton Identity Safe) - C:\Users\Kayla\AppData\Local\Google\Chrome\User Data\Default\Extensions\iikflkcanblccfahdhdonehdalibjnif [2014-10-24]
CHR Extension: (Norton Security Toolbar) - C:\Users\Kayla\AppData\Local\Google\Chrome\User Data\Default\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk [2014-10-24]
CHR Extension: (Google Wallet) - C:\Users\Kayla\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2014-10-24]
CHR Extension: (Gmail) - C:\Users\Kayla\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2014-10-24]
CHR HKLM\...\Chrome\Extension: [iikflkcanblccfahdhdonehdalibjnif] - No Path
CHR HKLM\...\Chrome\Extension: [mkfokfffehpeedafpekjeddnmnjhmcmk] - C:\Program Files (x86)\Norton Internet Security\Engine\21.6.0.32\Exts\Chrome.crx [2014-09-24]
CHR HKLM-x32\...\Chrome\Extension: [iikflkcanblccfahdhdonehdalibjnif] - No Path
CHR HKLM-x32\...\Chrome\Extension: [mkfokfffehpeedafpekjeddnmnjhmcmk] - C:\Program Files (x86)\Norton Internet Security\Engine\21.6.0.32\Exts\Chrome.crx [2014-09-24]
 
==================== Services (Whitelisted) =================
 
(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)
 
R2 !SASCORE; C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE [144152 2013-10-10] (SUPERAntiSpyware.com)
R2 AdaptiveSleepService; C:\Program Files\ATI Technologies\ATI.ACE\A4\AdaptiveSleepService.exe [99328 2013-08-30] () [File not signed]
R2 c2cautoupdatesvc; C:\Program Files (x86)\Skype\Toolbars\AutoUpdate\SkypeC2CAutoUpdateSvc.exe [1390176 2014-07-14] (Microsoft Corporation)
R2 c2cpnrsvc; C:\Program Files (x86)\Skype\Toolbars\PNRSvc\SkypeC2CPNRSvc.exe [1767520 2014-07-14] (Microsoft Corporation)
R2 dts_apo_service; C:\Program Files (x86)\DTS, Inc\DTS Studio Sound\dts_apo_service.exe [19792 2013-09-10] ()
R2 ETDService; C:\Program Files\Elantech\ETDService.exe [101192 2013-08-07] (ELAN Microelectronics Corp.)
R2 GamesAppIntegrationService; C:\Program Files (x86)\WildTangent Games\App\GamesAppIntegrationService.exe [235008 2013-07-16] (TODO: <Company name>) [File not signed]
R2 Garmin Core Update Service; C:\Program Files (x86)\Garmin\Core Update Service\Garmin.Cartography.MapUpdate.CoreService.exe [441176 2014-08-27] (Garmin Ltd or its subsidiaries)
S3 HP DS Service; C:\Program Files (x86)\HP\HPBDSService\HPBDSService.exe [13824 2011-10-17] (Hewlett-Packard Company) [File not signed]
R2 HP LaserJet Service; C:\Program Files (x86)\HP\HPLaserJetService\HPLaserJetService.exe [164864 2012-05-02] (HP) [File not signed]
S3 IDriverT; C:\Program Files (x86)\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe [69632 2005-04-03] (Macrovision Corporation) [File not signed]
R2 MBAMScheduler; C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe [1809720 2014-03-05] (Malwarebytes Corporation)
R2 MBAMService; C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe [857912 2014-03-05] (Malwarebytes Corporation)
R2 NAT; C:\Program Files (x86)\Norton Anti-Theft\Engine\1.10.0.9\NAT.exe [232424 2013-10-11] (Symantec Corporation)
S2 Net Driver HPZ12; C:\Windows\System32\HPZinw12.dll [50688 2011-04-13] (Hewlett-Packard) [File not signed]
R2 NIS; C:\Program Files (x86)\Norton Internet Security\Engine\21.6.0.32\NIS.exe [276376 2014-09-21] (Symantec Corporation)
S2 Pml Driver HPZ12; C:\Windows\System32\HPZipm12.dll [66048 2011-04-13] (Hewlett-Packard) [File not signed]
S2 SBSDWSCService; C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe [1153368 2009-01-26] (Safer Networking Ltd.)
R3 WdNisSvc; C:\Program Files\Windows Defender\NisSrv.exe [368632 2014-09-21] (Microsoft Corporation)
R2 WinDefend; C:\Program Files\Windows Defender\MsMpEng.exe [23792 2014-09-21] (Microsoft Corporation)
 
==================== Drivers (Whitelisted) ====================
 
(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)
 
R3 AmdAS4; C:\Windows\System32\drivers\AmdAS4.sys [17504 2013-02-07] (Advanced Micro Devices, INC.)
R2 APXACC; C:\Windows\system32\DRIVERS\appexDrv.sys [219360 2013-04-18] (AppEx Networks Corporation)
R3 AtiHDAudioService; C:\Windows\system32\drivers\AtihdWB6.sys [138240 2013-06-22] (Advanced Micro Devices)
R3 BHDrvx64; C:\Program Files (x86)\Norton Internet Security\NortonData\21.0.0.100\Definitions\BASHDefs\20140510.001\BHDrvx64.sys [1530160 2014-05-09] (Symantec Corporation)
R1 ccSet_NAT; C:\Windows\system32\drivers\NATx64\010A000.009\ccSetx64.sys [150104 2013-07-29] (Symantec Corporation)
R3 ccSet_NIS; C:\Windows\system32\drivers\NISx64\1506000.020\ccSetx64.sys [162392 2014-02-24] (Symantec Corporation)
R3 eeCtrl; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys [484952 2014-04-23] (Symantec Corporation)
R3 EraserUtilRebootDrv; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [137648 2014-04-23] (Symantec Corporation) [File not signed]
S3 GeneStor; C:\Windows\System32\drivers\GeneStor.sys [105704 2013-08-16] (GenesysLogic)
R3 IDSVia64; C:\Program Files (x86)\Norton Internet Security\NortonData\21.0.0.100\Definitions\IPSDefs\20140523.001\IDSvia64.sys [525016 2014-04-22] (Symantec Corporation)
R3 MBAMProtector; C:\Windows\system32\drivers\mbam.sys [25816 2014-03-05] (Malwarebytes Corporation)
R3 MBAMSwissArmy; C:\Windows\system32\drivers\MBAMSwissArmy.sys [119512 2014-12-22] (Malwarebytes Corporation)
R3 MBAMWebAccessControl; C:\Windows\system32\drivers\mwac.sys [63192 2014-03-05] (Malwarebytes Corporation)
S3 NAVENG; C:\Program Files (x86)\Norton Internet Security\NortonData\21.0.0.100\Definitions\VirusDefs\20140523.001\ENG64.SYS [126040 2014-05-22] (Symantec Corporation)
S3 NAVEX15; C:\Program Files (x86)\Norton Internet Security\NortonData\21.0.0.100\Definitions\VirusDefs\20140523.001\EX64.SYS [2099288 2014-05-22] (Symantec Corporation)
R3 RTWlanE; C:\Windows\system32\DRIVERS\rtwlane.sys [2945240 2013-09-12] (Realtek Semiconductor Corporation                           )
R1 SASDIFSV; C:\Program Files\SUPERAntiSpyware\SASDIFSV64.SYS [14928 2011-07-22] (SUPERAdBlocker.com and SUPERAntiSpyware.com)
R1 SASKUTIL; C:\Program Files\SUPERAntiSpyware\SASKUTIL64.SYS [12368 2011-07-12] (SUPERAdBlocker.com and SUPERAntiSpyware.com)
S3 SRTSP; C:\Windows\System32\Drivers\NISx64\1506000.020\SRTSP64.SYS [876248 2014-08-25] (Symantec Corporation)
R3 SRTSPX; C:\Windows\system32\drivers\NISx64\1506000.020\SRTSPX64.SYS [37592 2014-08-25] (Symantec Corporation)
R3 SymDS; C:\Windows\system32\drivers\NISx64\1506000.020\SYMDS64.SYS [493656 2013-07-31] (Symantec Corporation)
R3 SymEFA; C:\Windows\system32\drivers\NISx64\1506000.020\SYMEFA64.SYS [1148120 2014-03-03] (Symantec Corporation)
S4 SymELAM; C:\Windows\system32\drivers\NISx64\1506000.020\SymELAM.sys [23568 2013-07-31] (Symantec Corporation)
R3 SymEvent; C:\Windows\system32\Drivers\SYMEVENT64x86.SYS [177752 2013-12-15] (Symantec Corporation)
R3 SymIRON; C:\Windows\system32\drivers\NISx64\1506000.020\Ironx64.SYS [266968 2014-08-06] (Symantec Corporation)
R3 SymNetS; C:\Windows\System32\Drivers\NISx64\1506000.020\SYMNETS.SYS [593112 2014-02-17] (Symantec Corporation)
R3 Thotkey; C:\Windows\System32\drivers\Thotkey.sys [32624 2013-08-19] (Windows ® Win 7 DDK provider)
R3 WdNisDrv; C:\Windows\System32\Drivers\WdNisDrv.sys [114496 2014-09-21] (Microsoft Corporation)
S3 EagleX64; \??\C:\Windows\system32\drivers\EagleX64.sys [X]
 
==================== NetSvcs (Whitelisted) ===================
 
(If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.)
 
 
==================== One Month Created Files and Folders ========
 
(If an entry is included in the fixlist, the file\folder will be moved.)
 
2014-12-22 10:51 - 2014-12-22 10:52 - 00023255 _____ () C:\Users\Kayla\Desktop\FRST.txt
2014-12-22 10:51 - 2014-12-22 10:52 - 00000000 ____D () C:\FRST
2014-12-22 10:49 - 2014-12-22 10:49 - 02122240 _____ (Farbar) C:\Users\Kayla\Desktop\FRST64.exe
2014-12-21 10:42 - 2014-12-21 10:42 - 00688992 _____ (Swearware) C:\Users\Kayla\Desktop\dds.com
 
==================== One Month Modified Files and Folders =======
 
(If an entry is included in the fixlist, the file\folder will be moved.)
 
2014-12-22 10:50 - 2014-10-18 19:30 - 00000000 ____D () C:\Users\Kayla\AppData\Roaming\Skype
2014-12-22 10:48 - 2014-04-23 12:47 - 00003914 _____ () C:\Windows\System32\Tasks\User_Feed_Synchronization-{E67ACC25-26F0-42BA-B86F-D461FD476F52}
2014-12-22 10:47 - 2013-08-22 07:36 - 00000000 ____D () C:\Windows\system32\sru
2014-12-22 10:45 - 2013-08-22 07:36 - 00000000 ____D () C:\Windows\AppReadiness
2014-12-22 10:44 - 2014-11-21 13:53 - 00119512 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\MBAMSwissArmy.sys
2014-12-21 10:49 - 2013-12-15 21:55 - 01600337 _____ () C:\Windows\WindowsUpdate.log
2014-12-21 10:37 - 2013-08-22 07:20 - 00000000 ____D () C:\Windows\CbsTemp
2014-12-21 10:31 - 2013-12-15 22:23 - 00000918 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2014-12-21 10:25 - 2014-04-23 12:29 - 00003598 _____ () C:\Windows\System32\Tasks\Optimize Start Menu Cache Files-S-1-5-21-1346393695-1457566109-3095220557-1001
2014-12-21 10:11 - 2014-05-10 23:40 - 00000000 ____D () C:\Users\Kayla\AppData\Local\CrashDumps
2014-11-26 03:20 - 2013-12-15 21:57 - 00065536 _____ () C:\Windows\system32\spu_storage.bin
 
Some content of TEMP:
====================
C:\Users\Kayla\AppData\Local\Temp\Setup.exe
C:\Users\Kayla\AppData\Local\Temp\_is7503.exe
 
 
==================== Bamital & volsnap Check =================
 
(There is no automatic fix for files that do not pass verification.)
 
C:\Windows\System32\winlogon.exe => File is digitally signed
C:\Windows\System32\wininit.exe => File is digitally signed
C:\Windows\explorer.exe => File is digitally signed
C:\Windows\SysWOW64\explorer.exe => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\SysWOW64\svchost.exe => File is digitally signed
C:\Windows\System32\services.exe => File is digitally signed
C:\Windows\System32\User32.dll => File is digitally signed
C:\Windows\SysWOW64\User32.dll => File is digitally signed
C:\Windows\System32\userinit.exe => File is digitally signed
C:\Windows\SysWOW64\userinit.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
C:\Windows\System32\Drivers\volsnap.sys => File is digitally signed
 
 
LastRegBack: 2014-11-21 12:44
 
==================== End Of Log ============================9
 
Addition.txt
Additional scan result of Farbar Recovery Scan Tool (x64) Version: 22-12-2014 01
Ran by Kayla at 2014-12-22 10:53:43
Running from C:\Users\Kayla\Desktop
Boot Mode: Normal
==========================================================
 
 
==================== Security Center ========================
 
(If an entry is included in the fixlist, it will be removed.)
 
AV: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AV: Norton Internet Security (Disabled - Out of date) {D87FA2C0-F526-77B1-D6EC-0EDF3936CEDB}
AS: Norton Internet Security (Disabled - Out of date) {631E4324-D31C-783F-EC5C-35AD42B18466}
AS: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: Norton Internet Security (Disabled) {E04423E5-BF49-76E9-FDB3-A7EAC7E589A0}
 
==================== Installed Programs ======================
 
(Only the adware programs with "hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)
 
64 Bit HP CIO Components Installer (Version: 8.2.4 - Hewlett-Packard) Hidden
Adobe Reader XI (11.0.06)  MUI (HKLM-x32\...\{AC76BA86-7AD7-FFFF-7B44-AB0000000001}) (Version: 11.0.06 - Adobe Systems Incorporated)
AMD Catalyst Install Manager (HKLM\...\{5D42947B-E961-C0B5-5A70-EA0F753331EB}) (Version: 8.0.915.0 - Advanced Micro Devices, Inc.)
AMD Quick Stream (HKLM\...\{E9EED4AE-682B-4501-9574-D09A21717599}_is1) (Version: 3.4.4.2 - AppEx Networks)
ANT Drivers Installer x64 (Version: 2.3.4 - Garmin Ltd or its subsidiaries) Hidden
Apple Application Support (HKLM-x32\...\{D9DAD0FF-495A-472B-9F10-BAE430A26682}) (Version: 3.0.3 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{787136D2-F0F8-4625-AA3F-72D7795AC842}) (Version: 7.1.1.3 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Bejeweled 3 (x32 Version: 2.2.0.97 - WildTangent) Hidden
Bing Bar (HKLM-x32\...\{3611CA6C-5FCA-4900-A329-6A118123CCFC}) (Version: 7.1.355.0 - Microsoft Corporation)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Cisco EAP-FAST Module (HKLM-x32\...\{64BF0187-F3D2-498B-99EA-163AF9AE6EC9}) (Version: 2.2.14 - Cisco Systems, Inc.)
Cisco LEAP Module (HKLM-x32\...\{AF312B06-5C5C-468E-89B3-BE6DE2645722}) (Version: 1.0.19 - Cisco Systems, Inc.)
Cisco PEAP Module (HKLM-x32\...\{0A4EF0E6-A912-4CDE-A7F3-6E56E7C13A2F}) (Version: 1.1.6 - Cisco Systems, Inc.)
Conexant HD Audio (HKLM\...\CNXT_AUDIO_HDA) (Version: 8.65.2.0 - Conexant)
DTS Sound (HKLM-x32\...\{2DFA9084-CEB3-4A48-B9F7-9038FEF1B8F4}) (Version: 1.01.2700 - DTS, Inc.)
Elevated Installer (x32 Version: 3.2.18.0 - Garmin Ltd or its subsidiaries) Hidden
ETDWare PS/2_SMBus-X64 11.8.11.4_WHQL (HKLM\...\Elantech) (Version: 11.8.11.4 - ELAN Microelectronic Corp.)
Garmin Express (HKLM-x32\...\{22939821-cd61-449c-8a03-cff0af03c156}) (Version: 3.2.18.0 - Garmin Ltd or its subsidiaries)
Garmin Express (x32 Version: 3.2.18.0 - Garmin Ltd or its subsidiaries) Hidden
Garmin Express Tray (x32 Version: 3.2.18.0 - Garmin Ltd or its subsidiaries) Hidden
Genesys USB Mass Storage Device (HKLM-x32\...\{959B7F35-2819-40C5-A0CD-3C53B5FCC935}) (Version: 4.3.0.8 - Genesys Logic)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 38.0.2125.104 - Google Inc.)
Google Drive (HKLM-x32\...\{C60F3836-333A-4AE2-B526-CFDBA143A9BA}) (Version: 1.18.7821.2489 - Google, Inc.)
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
Hidden Expedition Titanic (remove only) (HKLM-x32\...\Hidden Expedition Titanic) (Version:  - )
HP LaserJet 200 color MFP M276 (HKLM-x32\...\{CC38C23C-7824-4DBB-AC73-997CD0BBFEC7}) (Version: 5.0.12201.1116 - Hewlett-Packard)
HP Update (HKLM-x32\...\{6F1C00D2-25C2-4CBA-8126-AE9A6E2E9CD5}) (Version: 5.003.003.001 - Hewlett-Packard)
hpbDSService (x32 Version: 002.002.07399 - Hewlett-Packard) Hidden
hpbM276DSService (x32 Version: 001.001.05874 - Hewlett-Packard) Hidden
HPDXP (x32 Version: 3.0.26.8 - HP) Hidden
HPLaserJet200color-MFPM276_HelpLearnCenter_SI (HKLM-x32\...\{0F044C7A-6EE1-4F03-90AC-329AAF2FCF12}) (Version: 1.01.0000 - Hewlett-Packard)
HPLJDXPHelper (x32 Version: 020.021.004 - HP) Hidden
HPLJUTCore (x32 Version: 004.005.0001 - HP) Hidden
HPLJUTM276 (x32 Version: 3.00.0003 - HP) Hidden
hppFaxDrvM276 (x32 Version: 003.000.00002 - Hewlett-Packard) Hidden
hppLaserJetService (x32 Version: 009.027.00856 - Hewlett-Packard) Hidden
hppM276LaserJetService (x32 Version: 001.019.00639 - Hewlett-Packard) Hidden
hppSendFaxM276 (x32 Version: 003.000.00002 - Hewlett-Packard) Hidden
hpStatusAlerts (x32 Version: 050.037.00142 - Hewlett Packard) Hidden
hpStatusAlertsM276 (x32 Version: 050.034.00131 - Hewlett-Packard) Hidden
iCloud (HKLM\...\{81E20D41-C277-4526-934D-F2380AF91B78}) (Version: 3.1.0.40 - Apple Inc.)
iTunes (HKLM\...\{1CF5754A-545B-4360-BFDE-2847BC728DFC}) (Version: 11.2.0.115 - Apple Inc.)
King Oddball (x32 Version: 3.0.2.48 - WildTangent) Hidden
LJDXPHelperUI (x32 Version: 020.021.004 - HP) Hidden
Malwarebytes Anti-Malware version 2.00.0.1000 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.00.0.1000 - Malwarebytes Corporation)
MapleStory (HKLM-x32\...\MapleStory) (Version:  - )
Microsoft Office (HKLM-x32\...\{90150000-0138-0409-0000-0000000FF1CE}) (Version: 15.0.4454.1510 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319 (HKLM\...\{DA5E371C-6333-3D8A-93A4-6FD5B20BCC6E}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (HKLM-x32\...\{196BB40D-1578-3D01-B289-BEFC77A11A1E}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727 (HKLM-x32\...\{15134cb0-b767-4960-a911-f2d16ae54797}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 (HKLM-x32\...\{22154f09-719a-4619-bb71-5b3356999fbf}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005 (HKLM-x32\...\{ce085a78-074e-4823-8dc1-8a721b94b76d}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft XNA Framework Redistributable 4.0 (HKLM-x32\...\{2BFC7AA0-544C-4E3A-8796-67F3BE655BE9}) (Version: 4.0.20823.0 - Microsoft Corporation)
Nexon Game Manager (HKLM-x32\...\{EA2DB6E0-72C5-4ef9-A3A0-E6705F4A6A9E}) (Version:  - )
Nexon Launcher (HKLM-x32\...\Nexon Nexon Launcher) (Version: 1.1.1 - Nexon)
Norton Anti-Theft (HKLM-x32\...\NAT) (Version: 1.10.0.9 - Symantec Corporation)
Norton Internet Security (HKLM-x32\...\NIS) (Version: 21.6.0.32 - Symantec Corporation)
OEM Application Profile (HKLM-x32\...\{70D5F822-F4C4-33D9-7EEC-2A4AF4EA7BDC}) (Version: 1.00.0000 - Advanced Micro Devices, Inc.)
OpenOffice Beta 4.1.0 (HKLM-x32\...\{1F752D02-F576-4DD6-8DA7-E478283F455A}) (Version: 4.10.9760 - Apache Software Foundation)
Pirates of the Caribbean - At Worlds End (HKLM-x32\...\{01CBFCE7-95AD-40F3-BC63-C46EFB2FC9C4}) (Version: 1.0 - Disney Interactive Studios)
Plants vs. Zombies - Game of the Year (x32 Version: 2.2.0.98 - WildTangent) Hidden
PlayReady PC Runtime amd64 (HKLM\...\{BCA9334F-B6C9-4F65-9A73-AC5A329A4D04}) (Version: 1.3.0 - Microsoft Corporation)
Qualcomm Atheros Inc.® AR81Family Gigabit/Fast Ethernet Driver (HKLM-x32\...\{3108C217-BE83-42E4-AE9E-A56A2A92E549}) (Version: 2.1.0.21 - Qualcomm Atheros Inc.)
QuickTime 7 (HKLM-x32\...\{111EE7DF-FC45-40C7-98A7-753AC46B12FB}) (Version: 7.75.80.95 - Apple Inc.)
REALTEK Wireless LAN Driver (HKLM-x32\...\InstallShield_{95F38874-065A-40AB-AFC1-B764B192FFE7}) (Version: 2.00.0002 - REALTEK Semiconductor Corp.)
REALTEK Wireless LAN Driver (x32 Version: 2.00.0002 - REALTEK Semiconductor Corp.) Hidden
Skype Click to Call (HKLM-x32\...\{6D1221A9-17BF-4EC0-81F2-27D30EC30701}) (Version: 7.3.16540.9015 - Microsoft Corporation)
Skype™ 6.21 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 6.21.104 - Skype Technologies S.A.)
Spotify (HKU\S-1-5-21-1346393695-1457566109-3095220557-1001\...\Spotify) (Version: 0.9.13.24.g5dbb3103 - Spotify AB)
Spybot - Search & Destroy (HKLM-x32\...\{B4092C6D-E886-4CB2-BA68-FE5A88D31DE6}_is1) (Version: 1.6.2 - Safer Networking Limited)
SUPERAntiSpyware (HKLM\...\{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}) (Version: 5.7.1018 - SUPERAntiSpyware.com)
Toshiba App Place (HKLM-x32\...\{ED3CBA78-488F-4E8C-B33F-8E3BF4DDB4D2}) (Version: 1.0.6.3 - Toshiba)
TOSHIBA Application Installer (HKLM\...\{21A63CA3-75C0-4E56-B602-B7CD2EF6B621}) (Version: 9.0.2.4 - Toshiba Corporation)
TOSHIBA Audio Enhancement (HKLM\...\{1515F5E3-29EA-4CD1-A981-032D88880F09}) (Version: 2.0.17.0 - Toshiba Corporation)
Toshiba Book Place (HKLM-x32\...\{11244D6B-9842-440F-8579-6A4D771A0D9B}) (Version: 3.3.9661 - K-NFB Reading Technology, Inc.)
TOSHIBA eco Utility (HKLM\...\{5944B9D4-3C2A-48DE-931E-26B31714A2F7}) (Version: 2.2.0.6404 - Toshiba Corporation)
TOSHIBA Function Key (HKLM\...\{16562A90-71BC-41A0-B890-D91B0C267120}) (Version: 1.1.0001.6403 - Toshiba Corporation)
TOSHIBA Password Utility (HKLM-x32\...\InstallShield_{26BB68BB-CF93-4A12-BC6D-A3B6F53AC8D9}) (Version: 5.0.1.0 - Toshiba Corporation)
TOSHIBA Quality Application (HKLM-x32\...\{E69992ED-A7F6-406C-9280-1C156417BC49}) (Version: 1.0.9.3 - TOSHIBA)
TOSHIBA Recovery Media Creator (HKLM-x32\...\{B65BBB06-1F8E-48F5-8A54-B024A9E15FDF}) (Version: 3.1.02.55065006 - Toshiba Corporation)
TOSHIBA Service Station (HKLM\...\{FBFCEEA5-96EA-4C8E-9262-43CBBEBAE413}) (Version: 2.6.8 - Toshiba Corporation)
TOSHIBA Start (HKLM-x32\...\{A74C9CC1-2211-4A75-A688-6F7CFE2C2B12}) (Version: 1.00.02 - TOSHIBA America Information Systems, Inc)
TOSHIBA System Driver (HKLM-x32\...\{1E6A96A1-2BAB-43EF-8087-30437593C66C}) (Version: 1.00.0030 - Toshiba Corporation)
TOSHIBA System Settings (HKLM-x32\...\{05A55927-DB9B-4E26-BA44-828EBFF829F0}) (Version: 1.1.2.32001 - Toshiba Corporation)
TOSHIBA User's Guide (HKLM-x32\...\{3384E1D9-3F18-4A98-8655-180FEF0DFC02}) (Version: 1.00.02 - TOSHIBA)
TOSHIBA VIDEO PLAYER (HKLM\...\{FF07604E-C860-40E9-A230-E37FA41F103A}) (Version: 5.3.27.102 - Toshiba Corporation)
TOSHIBARegistration (HKLM-x32\...\{5AF550B4-BB67-4E7E-82F1-2C4300279050}) (Version: 1.1.6 - TOSHIBA)
Update Installer for WildTangent Games App (x32 Version:  - WildTangent) Hidden
WildTangent Games (HKLM-x32\...\WildTangent wildgames Master Uninstall) (Version: 1.0.4.0 - WildTangent)
WildTangent Games App (Toshiba Games) (x32 Version: 4.0.10.20 - WildTangent) Hidden
Windows Driver Package - Dynastream Innovations, Inc. ANT LibUSB Drivers (04/11/2012 1.2.40.201) (HKLM\...\F9D2A789F9CFF8CEC36B544F53877C80F1F73C46) (Version: 04/11/2012 1.2.40.201 - Dynastream Innovations, Inc.)
Windows Driver Package - Silicon Labs Software (DSI_SiUSBXp_3_1) USB  (02/06/2007 3.1) (HKLM\...\D1506E0025B5A3F9EB8270FE81C1EEDD9388B8A2) (Version: 02/06/2007 3.1 - Silicon Labs Software)
 
==================== Custom CLSID (selected items): ==========================
 
(If an entry is included in the fixlist, it will be removed from registry. Any eventual file will not be moved.)
 
 
==================== Restore Points  =========================
 
25-10-2014 19:38:51 Windows Update
11-11-2014 10:18:54 Removed ooVoo
21-11-2014 12:44:32 Windows Update
 
==================== Hosts content: ==========================
 
(If needed Hosts: directive could be included in the fixlist to reset Hosts.)
 
2013-08-22 05:25 - 2014-11-21 18:57 - 00450716 ____R C:\Windows\system32\Drivers\etc\hosts
127.0.0.1 www.007guard.com
127.0.0.1 007guard.com
127.0.0.1 008i.com
127.0.0.1 www.008k.com
127.0.0.1 008k.com
127.0.0.1 www.00hq.com
127.0.0.1 00hq.com
127.0.0.1 010402.com
127.0.0.1 www.032439.com
127.0.0.1 032439.com
127.0.0.1 www.0scan.com
127.0.0.1 0scan.com
127.0.0.1 1000gratisproben.com
127.0.0.1 www.1000gratisproben.com
127.0.0.1 1001namen.com
127.0.0.1 www.1001namen.com
127.0.0.1 100888290cs.com
127.0.0.1 www.100888290cs.com
127.0.0.1 www.100sexlinks.com
127.0.0.1 100sexlinks.com
127.0.0.1 10sek.com
127.0.0.1 www.10sek.com
127.0.0.1 www.1-2005-search.com
127.0.0.1 1-2005-search.com
127.0.0.1 123fporn.info
127.0.0.1 www.123fporn.info
127.0.0.1 123haustiereundmehr.com
127.0.0.1 www.123haustiereundmehr.com
127.0.0.1 123moviedownload.com
 
There are 1000 more lines.
 
 
==================== Scheduled Tasks (whitelisted) =============
 
(If an entry is included in the fixlist, it will be removed from registry. Any associated file could be listed separately to be moved.)
 
Task: {07925DC5-367C-4168-8347-8663281F4DB5} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2013-12-15] (Google Inc.)
Task: {1DF2E84C-5701-4562-8B10-05A685CD203F} - System32\Tasks\TOSHIBA\Service Station => C:\Program Files\TOSHIBA\Toshiba Service Station\ToshibaServiceStation.exe [2013-07-31] (TOSHIBA Corporation)
Task: {26D85686-99E7-45BE-A189-4340E5163328} - System32\Tasks\Norton Internet Security\Norton Error Analyzer => C:\Program Files (x86)\Norton Internet Security\Engine\21.6.0.32\SymErr.exe [2014-01-30] (Symantec Corporation)
Task: {54E4A03D-4C5F-4AA2-93D5-CEDFD2DC207B} - System32\Tasks\Norton Anti-Theft\Norton Error Processor => C:\Program Files (x86)\Norton Anti-Theft\Engine\1.10.0.9\SymErr.exe [2013-08-01] (Symantec Corporation)
Task: {5D241382-00C7-43D9-8310-93BE8A744476} - System32\Tasks\GarminUpdaterTask => C:\Program Files (x86)\Garmin\Express Self Updater\ExpressSelfUpdater.exe [2014-08-27] ()
Task: {6E4BA5A7-47D9-4F53-A1FF-9CAD0C743E8B} - System32\Tasks\UMonitor Task => C:\Windows\SysWOW64\UMonit64.exe [2013-08-28] ()
Task: {8268777F-5C30-468E-9822-E50A683D8380} - System32\Tasks\Norton WSC Integration => C:\Program Files (x86)\Norton Internet Security\Engine\21.6.0.32\WSCStub.exe [2014-09-20] (Symantec Corporation)
Task: {BB64D8ED-2459-4CCB-A06E-C9935E6A9352} - System32\Tasks\Apple\AppleSoftwareUpdate => C:\Program Files (x86)\Apple Software Update\SoftwareUpdate.exe [2011-06-01] (Apple Inc.)
Task: {DC7374CE-D9C5-4982-A2F8-00956B5A13F0} - System32\Tasks\HPLJCustParticipation => C:\Program Files (x86)\HP\HPLJUT\HPLJUTSCH.exe [2012-06-14] (Hewlett Packard)
Task: {DCE865B9-B715-4623-9BBB-89F63500AE25} - System32\Tasks\Microsoft\Windows\RemovalTools\MRT_HB => C:\Windows\system32\MRT.exe [2014-11-21] (Microsoft Corporation)
Task: {E120E447-B67C-491F-AB20-6216F3AB39D4} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2013-12-15] (Google Inc.)
Task: {EF17D8D6-983A-4695-A373-F98D112F7DE1} - System32\Tasks\Norton Anti-Theft\Norton Error Analyzer => C:\Program Files (x86)\Norton Anti-Theft\Engine\1.10.0.9\SymErr.exe [2013-08-01] (Symantec Corporation)
Task: {F3FC8B26-2D76-4122-9BFC-0C1810658D3C} - System32\Tasks\Norton Internet Security\Norton Error Processor => C:\Program Files (x86)\Norton Internet Security\Engine\21.6.0.32\SymErr.exe [2014-01-30] (Symantec Corporation)
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
 
==================== Loaded Modules (whitelisted) =============
 
2013-08-30 19:47 - 2013-08-30 19:47 - 00099328 _____ () C:\Program Files\ATI Technologies\ATI.ACE\A4\AdaptiveSleepService.exe
2013-09-10 12:54 - 2013-09-10 12:54 - 00019792 _____ () C:\Program Files (x86)\DTS, Inc\DTS Studio Sound\dts_apo_service.exe
2012-07-18 18:38 - 2012-07-18 18:38 - 00020904 _____ () C:\Program Files\TOSHIBA\Hotkey\SmoothView.dll
2013-12-15 22:13 - 2013-08-28 16:08 - 00053248 _____ () C:\Windows\SysWOW64\UMonit64.exe
2014-11-21 12:52 - 2014-11-21 12:52 - 01459712 _____ () C:\Windows\assembly\NativeImages_v4.0.30319_64\Windows.UI\4bd80968bf666252841ca7792faaff11\Windows.UI.ni.dll
2014-11-21 12:53 - 2014-11-21 12:53 - 00521216 _____ () C:\Windows\assembly\NativeImages_v4.0.30319_64\Windows.Data\fae2b750f87849ca11806d20b2504bf2\Windows.Data.ni.dll
2014-11-21 12:52 - 2014-11-21 12:52 - 00363520 _____ () C:\Windows\assembly\NativeImages_v4.0.30319_64\Windows.Foundation\6382e6f5ad8b7a9db4f5cd4817e70319\Windows.Foundation.ni.dll
2013-08-30 19:47 - 2013-08-30 19:47 - 00016896 _____ () C:\Program Files\ATI Technologies\ATI.ACE\a4\AS4.NativeProxy.dll
2014-12-21 10:15 - 2014-12-21 10:15 - 00183296 _____ () C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.5.9600.20689_x64__8wekyb3d8bbwe\ErrorReporting.dll
2014-04-23 15:05 - 2014-04-23 15:05 - 00073544 _____ () C:\Program Files (x86)\Common Files\Apple\Apple Application Support\zlib1.dll
2014-04-23 15:04 - 2014-04-23 15:04 - 01044808 _____ () C:\Program Files (x86)\Common Files\Apple\Apple Application Support\libxml2.dll
2014-10-24 00:03 - 2014-10-09 18:03 - 01042760 _____ () C:\Program Files (x86)\Google\Chrome\Application\38.0.2125.104\libglesv2.dll
2014-10-24 00:03 - 2014-10-09 18:03 - 00211272 _____ () C:\Program Files (x86)\Google\Chrome\Application\38.0.2125.104\libegl.dll
2014-10-24 00:03 - 2014-10-09 18:04 - 08910664 _____ () C:\Program Files (x86)\Google\Chrome\Application\38.0.2125.104\pdf.dll
2014-10-24 00:03 - 2014-10-09 18:03 - 01681224 _____ () C:\Program Files (x86)\Google\Chrome\Application\38.0.2125.104\ffmpegsumo.dll
 
==================== Alternate Data Streams (whitelisted) =========
 
(If an entry is included in the fixlist, only the Alternate Data Streams will be removed.)
 
AlternateDataStreams: C:\Users\Kayla\SkyDrive:ms-properties
AlternateDataStreams: C:\Users\Kayla\SkyDrive.old:ms-properties
 
==================== Safe Mode (whitelisted) ===================
 
(If an item is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)
 
 
==================== EXE Association (whitelisted) =============
 
(If an entry is included in the fixlist, the default will be restored. None default entries will be removed.)
 
 
==================== MSCONFIG/TASK MANAGER disabled items =========
 
(Currently there is no automatic fix for this section.)
 
 
========================= Accounts: ==========================
 
Administrator (S-1-5-21-1346393695-1457566109-3095220557-500 - Administrator - Disabled)
Guest (S-1-5-21-1346393695-1457566109-3095220557-501 - Limited - Disabled)
HomeGroupUser$ (S-1-5-21-1346393695-1457566109-3095220557-1003 - Limited - Enabled)
Kayla (S-1-5-21-1346393695-1457566109-3095220557-1001 - Administrator - Enabled) => C:\Users\Kayla
 
==================== Faulty Device Manager Devices =============
 
 
==================== Event log errors: =========================
 
Application errors:
==================
Error: (12/22/2014 10:53:39 AM) (Source: Application Hang) (EventID: 1002) (User: )
Description: The program LiveComm.exe version 17.5.9600.20689 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 
Process ID: 1c6c
 
Start Time: 01d01e175a34325a
 
Termination Time: 4294967295
 
Application Path: C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.5.9600.20689_x64__8wekyb3d8bbwe\LiveComm.exe
 
Report Id: d671bae9-8a0b-11e4-8288-c4544404dbd1
 
Faulting package full name: microsoft.windowscommunicationsapps_17.5.9600.20689_x64__8wekyb3d8bbwe
 
Faulting package-relative application ID: ppleae38af2e007f4358a809ac99a64a67c1
 
Error: (12/22/2014 10:46:18 AM) (Source: Microsoft-Windows-LocationProvider) (EventID: 2006) (User: NT AUTHORITY)
Description: There was an error with the Windows Location Provider database
 
Error: (12/21/2014 10:11:27 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: mbam.exe, version: 1.0.0.495, time stamp: 0x53165beb
Faulting module name: MSVCR100.dll, version: 10.0.40219.325, time stamp: 0x4df2be1e
Exception code: 0x40000015
Fault offset: 0x0008d6fd
Faulting process id: 0x2d4
Faulting application start time: 0xmbam.exe0
Faulting application path: mbam.exe1
Faulting module path: mbam.exe2
Report Id: mbam.exe3
Faulting package full name: mbam.exe4
Faulting package-relative application ID: mbam.exe5
 
Error: (12/21/2014 10:09:29 AM) (Source: Adaptive Sleep Service) (EventID: 0) (User: )
Description: State Machine Error: State: Suspended, Undefined event: 21/12/2014 10:9:29 - Saving
 
Error: (12/21/2014 10:09:24 AM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: mDNS_Execute: mDNSPlatformRawTime went backwards by 2110451858 ticks; setting correction factor to 337185721
 
Error: (11/21/2014 08:54:32 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: mbam.exe, version: 1.0.0.495, time stamp: 0x53165beb
Faulting module name: MSVCR100.dll, version: 10.0.40219.325, time stamp: 0x4df2be1e
Exception code: 0x40000015
Fault offset: 0x0008d6fd
Faulting process id: 0x23d8
Faulting application start time: 0xmbam.exe0
Faulting application path: mbam.exe1
Faulting module path: mbam.exe2
Report Id: mbam.exe3
Faulting package full name: mbam.exe4
Faulting package-relative application ID: mbam.exe5
 
Error: (11/21/2014 07:53:46 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: mbam.exe, version: 1.0.0.495, time stamp: 0x53165beb
Faulting module name: MSVCR100.dll, version: 10.0.40219.325, time stamp: 0x4df2be1e
Exception code: 0x40000015
Fault offset: 0x0008d6fd
Faulting process id: 0x1830
Faulting application start time: 0xmbam.exe0
Faulting application path: mbam.exe1
Faulting module path: mbam.exe2
Report Id: mbam.exe3
Faulting package full name: mbam.exe4
Faulting package-relative application ID: mbam.exe5
 
Error: (11/21/2014 07:00:51 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: mbam.exe, version: 1.0.0.495, time stamp: 0x53165beb
Faulting module name: MSVCR100.dll, version: 10.0.40219.325, time stamp: 0x4df2be1e
Exception code: 0x40000015
Fault offset: 0x0008d6fd
Faulting process id: 0x10fc
Faulting application start time: 0xmbam.exe0
Faulting application path: mbam.exe1
Faulting module path: mbam.exe2
Report Id: mbam.exe3
Faulting package full name: mbam.exe4
Faulting package-relative application ID: mbam.exe5
 
Error: (11/21/2014 06:15:21 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: mbam.exe, version: 1.0.0.495, time stamp: 0x53165beb
Faulting module name: MSVCR100.dll, version: 10.0.40219.325, time stamp: 0x4df2be1e
Exception code: 0x40000015
Fault offset: 0x0008d6fd
Faulting process id: 0x11ac
Faulting application start time: 0xmbam.exe0
Faulting application path: mbam.exe1
Faulting module path: mbam.exe2
Report Id: mbam.exe3
Faulting package full name: mbam.exe4
Faulting package-relative application ID: mbam.exe5
 
Error: (11/21/2014 05:12:12 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: mbam.exe, version: 1.0.0.495, time stamp: 0x53165beb
Faulting module name: MSVCR100.dll, version: 10.0.40219.325, time stamp: 0x4df2be1e
Exception code: 0x40000015
Fault offset: 0x0008d6fd
Faulting process id: 0xdcc
Faulting application start time: 0xmbam.exe0
Faulting application path: mbam.exe1
Faulting module path: mbam.exe2
Report Id: mbam.exe3
Faulting package full name: mbam.exe4
Faulting package-relative application ID: mbam.exe5
 
 
System errors:
=============
Error: (12/21/2014 10:48:58 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (EventID: 20) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x8024200e: Definition Update for Windows Defender - KB2267602 (Definition 1.191.584.0).
 
Error: (12/21/2014 10:10:57 AM) (Source: Service Control Manager) (EventID: 7011) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the MBAMScheduler service.
 
Error: (12/21/2014 10:10:27 AM) (Source: Service Control Manager) (EventID: 7011) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the MBAMScheduler service.
 
Error: (12/21/2014 10:09:55 AM) (Source: Service Control Manager) (EventID: 7011) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the MBAMScheduler service.
 
Error: (11/26/2014 03:20:39 AM) (Source: Service Control Manager) (EventID: 7011) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the MBAMScheduler service.
 
Error: (11/26/2014 03:20:09 AM) (Source: Service Control Manager) (EventID: 7011) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the MBAMScheduler service.
 
Error: (11/26/2014 03:14:32 AM) (Source: Service Control Manager) (EventID: 7011) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the MBAMScheduler service.
 
Error: (11/26/2014 03:14:02 AM) (Source: Service Control Manager) (EventID: 7011) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the MBAMScheduler service.
 
Error: (11/26/2014 03:13:32 AM) (Source: Service Control Manager) (EventID: 7011) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the MBAMScheduler service.
 
Error: (11/21/2014 02:52:38 PM) (Source: Service Control Manager) (EventID: 7023) (User: )
Description: The Interactive Services Detection service terminated with the following error: 
%%1
 
 
Microsoft Office Sessions:
=========================
Error: (12/22/2014 10:53:39 AM) (Source: Application Hang) (EventID: 1002) (User: )
Description: LiveComm.exe17.5.9600.206891c6c01d01e175a34325a4294967295C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.5.9600.20689_x64__8wekyb3d8bbwe\LiveComm.exed671bae9-8a0b-11e4-8288-c4544404dbd1microsoft.windowscommunicationsapps_17.5.9600.20689_x64__8wekyb3d8bbweppleae38af2e007f4358a809ac99a64a67c1
 
Error: (12/22/2014 10:46:18 AM) (Source: Microsoft-Windows-LocationProvider) (EventID: 2006) (User: NT AUTHORITY)
Description: -2147024883
 
Error: (12/21/2014 10:11:27 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: mbam.exe1.0.0.49553165bebMSVCR100.dll10.0.40219.3254df2be1e400000150008d6fd2d401d01d49805b13b0C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exeC:\Program Files (x86)\Malwarebytes Anti-Malware\MSVCR100.dllc759904c-893c-11e4-8288-c4544404dbd1
 
Error: (12/21/2014 10:09:29 AM) (Source: Adaptive Sleep Service) (EventID: 0) (User: )
Description: State Machine Error: State: Suspended, Undefined event: 21/12/2014 10:9:29 - Saving
 
Error: (12/21/2014 10:09:24 AM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: mDNS_Execute: mDNSPlatformRawTime went backwards by 2110451858 ticks; setting correction factor to 337185721
 
Error: (11/21/2014 08:54:32 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: mbam.exe1.0.0.49553165bebMSVCR100.dll10.0.40219.3254df2be1e400000150008d6fd23d801d00610641a1528C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exeC:\Program Files (x86)\Malwarebytes Anti-Malware\MSVCR100.dlla5714370-7203-11e4-8288-c4544404dbd1
 
Error: (11/21/2014 07:53:46 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: mbam.exe1.0.0.49553165bebMSVCR100.dll10.0.40219.3254df2be1e400000150008d6fd183001d00607e72bc37cC:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exeC:\Program Files (x86)\Malwarebytes Anti-Malware\MSVCR100.dll288aa7dd-71fb-11e4-8288-c4544404dbd1
 
Error: (11/21/2014 07:00:51 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: mbam.exe1.0.0.49553165bebMSVCR100.dll10.0.40219.3254df2be1e400000150008d6fd10fc01d0060083e8e6d0C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exeC:\Program Files (x86)\Malwarebytes Anti-Malware\MSVCR100.dllc3ea9d83-71f3-11e4-8288-c4544404dbd1
 
Error: (11/21/2014 06:15:21 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: mbam.exe1.0.0.49553165bebMSVCR100.dll10.0.40219.3254df2be1e400000150008d6fd11ac01d005fa2783d7e2C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exeC:\Program Files (x86)\Malwarebytes Anti-Malware\MSVCR100.dll68d51ef7-71ed-11e4-8288-c4544404dbd1
 
Error: (11/21/2014 05:12:12 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: mbam.exe1.0.0.49553165bebMSVCR100.dll10.0.40219.3254df2be1e400000150008d6fddcc01d005ec6fcca78bC:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exeC:\Program Files (x86)\Malwarebytes Anti-Malware\MSVCR100.dll9629941f-71e4-11e4-8288-c4544404dbd1
 
 
CodeIntegrity Errors:
===================================
  Date: 2014-11-21 12:43:38.991
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2014-11-21 12:43:38.444
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2014-11-21 12:43:37.903
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2014-11-21 12:43:37.315
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2014-11-21 12:43:35.771
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2014-11-21 12:43:35.165
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2014-11-21 12:43:34.555
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2014-11-21 12:43:33.977
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2014-11-21 12:43:32.554
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2014-11-21 12:43:31.959
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
 
==================== Memory info =========================== 
 
Processor: AMD A4-5000 APU with Radeon™ HD Graphics 
Percentage of memory in use: 47%
Total physical RAM: 5581.51 MB
Available physical RAM: 2952.29 MB
Total Pagefile: 6477.51 MB
Available Pagefile: 2460.38 MB
Total Virtual: 131072 MB
Available Virtual: 131071.83 MB
 
==================== Drives ================================
 
Drive c: (TI10675800F) (Fixed) (Total:689.34 GB) (Free:631.12 GB) NTFS
 
==================== MBR & Partition Table ==================
 
========================================================
Disk: 0 (Size: 698.6 GB) (Disk ID: 00000000)
 
Partition: GPT Partition Type.
 
==================== End Of Log ============================


#4 deeprybka

deeprybka

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Posted 23 December 2014 - 06:11 AM

Hi,

Step 1

Please download adwcleaner.png AdwCleaner (by Xplode) and save it to your Desktop.

  • Double click on AdwCleaner.exe to run the tool.
    Vista/Windows 7/8 users right-click and select "Run As Administrator"
  • Click on the Scan button.
  • After the scan has finished, click on the Clean button.
  • Press OK when asked to close all programs and follow the onscreen prompts.
  • After rebooting, a log file (that is saved in C:\AdwCleaner[S#].txt) will open automatically.
    Copy and paste the contents of that logfile in your next reply.

Step 2

Please download and install mbam.pngMalwarebytes Anti-Malware (latest version!)

  • Please open Malwarebytes Anti-Malware.
  • Please update the database by clicking on the "Update Now" button.
  • Following the update and click "Settings" [1] and go to "Detection and Protection" [2]
  • Make sure "Scan for Rootkits" is checked.
  • Click on Dashboard [3], then click on Scan Now [4] to start the scan.
    :exclame: If Malware or Potentially Unwanted Programs [PUPs] are found, you will receive a prompt so that you can decide what you want to do. I suggest "Quarantine All" [5]. Then click the button: Apply Actions. [6]
  • A window with an option to view the detailed log will appear.
    mbamlog.png
  • Click on "View detailed log".
  • After viewing the results, please click on the "Copy to Clipboard" button and then OK.
  • Return to our forum. Paste your log into your next reply.

mbameng.gif


Step 3

frst.pngfrstscan.png

Start FRST with administator privileges.

  • Press the Scan button.
  • When finished, FRST will produce a log (FRST.txt) in the same directory the tool was run from.
    Please copy and paste the log in your next reply.

regards,
deeprybka
:busy:
Neminem laede, immo omnes, quantum potes, iuva. Arthur Schopenhauer
 
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#5 JBelanger

JBelanger
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Posted 24 December 2014 - 08:36 PM

Hi,

 

Here are the logs. I accidentally forgot to make sure MalwareBytes was scanning for rootkits the first time, so I ran it twice and am including both logs.

 

Thanks,

Johanna

 

AdwCleaner

 

# AdwCleaner v4.106 - Report created 23/12/2014 at 21:51:10
# Updated 21/12/2014 by Xplode
# Database : 2014-12-21.4 [Live]
# Operating System : Windows 8.1  (64 bits)
# Username : Kayla - KAYLA
# Running from : C:\Users\Kayla\Desktop\AdwCleaner.exe
# Option : Clean
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
Folder Deleted : C:\ProgramData\apn
Folder Deleted : C:\ProgramData\AskPartnerNetwork
Folder Deleted : C:\Program Files (x86)\AskPartnerNetwork
Folder Deleted : C:\Program Files (x86)\ORBTR
Folder Deleted : C:\Users\Kayla\AppData\Local\Temp\apn
Folder Deleted : C:\Users\Kayla\AppData\Roaming\Systweak
Folder Deleted : C:\Users\Kayla\AppData\Local\Google\Chrome\User Data\Default\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk
 
***** [ Scheduled Tasks ] *****
 
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk
Key Deleted : [x64] HKLM\SOFTWARE\Google\Chrome\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{D2CE3E00-F94A-4740-988E-03DC2F38C34F}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{8DCB7100-DF86-4384-8842-8FA844297B3F}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{D2CE3E00-F94A-4740-988E-03DC2F38C34F}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D2CE3E00-F94A-4740-988E-03DC2F38C34F}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{8DCB7100-DF86-4384-8842-8FA844297B3F}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{D2CE3E00-F94A-4740-988E-03DC2F38C34F}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{8DCB7100-DF86-4384-8842-8FA844297B3F}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{8DCB7100-DF86-4384-8842-8FA844297B3F}]
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v11.0.9600.17416
 
Setting Restored : HKCU\Software\Microsoft\Internet Explorer\Main [Default_Secondary_Page_URL]
Setting Restored : HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [Default_Secondary_Page_URL]
Setting Restored : HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [Secondary Start Pages]
Setting Restored : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [Default_Secondary_Page_URL]
Setting Restored : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [Secondary Start Pages]
 
-\\ Google Chrome v38.0.2125.104
 
 
*************************
 
AdwCleaner[R0].txt - [3418 octets] - [23/12/2014 21:47:48]
AdwCleaner[S0].txt - [3235 octets] - [23/12/2014 21:51:10]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [3295 octets] ##########

 

 
MalwareBytes Run 1
 
Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 12/23/2014
Scan Time: 10:50:42 PM
Logfile: MB-log-1.txt
Administrator: Yes
 
Version: 2.00.4.1028
Malware Database: v2014.12.24.02
Rootkit Database: v2014.12.23.02
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled
 
OS: Windows 8.1
CPU: x64
File System: NTFS
User: Kayla
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 335606
Time Elapsed: 24 min, 46 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 0
(No malicious items detected)
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 2
PUP.Optional.Extutil.A, C:\Users\Kayla\AppData\Local\Temp\D7ADFCCA-EE7E-442C-9999-C4D14FEF360B, Quarantined, [aef49ec8483406305431da625fa41ee2], 
PUP.Optional.Managera.A, C:\Users\Kayla\AppData\Local\Temp\38fdaae5-8e0e-493c-88ec-e05c3be06e42, Quarantined, [881af274e09cbc7a4343e25a748f7888], 
 
Files: 0
(No malicious items detected)
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)
 
MalwareBytes Run 2
 
Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 12/23/2014
Scan Time: 11:24:12 PM
Logfile: MB-log-2.txt
Administrator: Yes
 
Version: 2.00.4.1028
Malware Database: v2014.12.24.02
Rootkit Database: v2014.12.23.02
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled
 
OS: Windows 8.1
CPU: x64
File System: NTFS
User: Kayla
 
Scan Type: Custom Scan
Result: Completed
Objects Scanned: 508448
Time Elapsed: 13 hr, 31 min, 58 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 0
(No malicious items detected)
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 0
(No malicious items detected)
 
Files: 0
(No malicious items detected)
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)
 
FRST
 
Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 22-12-2014 01
Ran by Kayla (administrator) on KAYLA on 24-12-2014 17:25:19
Running from C:\Users\Kayla\Desktop
Loaded Profile: Kayla (Available profiles: Kayla)
Platform: Windows 8.1 (X64) OS Language: English (United States)
Internet Explorer Version 11
Boot Mode: Normal
 
==================== Processes (Whitelisted) =================
 
(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)
 
(AMD) C:\Windows\System32\atiesrxx.exe
(SUPERAntiSpyware.com) C:\Program Files\SUPERAntiSpyware\SASCore64.exe
() C:\Program Files\ATI Technologies\ATI.ACE\a4\AdaptiveSleepService.exe
(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe
(Microsoft Corporation) C:\Program Files (x86)\Skype\Toolbars\AutoUpdate\SkypeC2CAutoUpdateSvc.exe
(Microsoft Corporation) C:\Program Files (x86)\Skype\Toolbars\PNRSvc\SkypeC2CPNRSvc.exe
(Conexant Systems Inc.) C:\Windows\System32\CxAudMsg64.exe
() C:\Program Files (x86)\DTS, Inc\DTS Studio Sound\dts_apo_service.exe
(Microsoft Corporation) C:\Windows\System32\dasHost.exe
(ELAN Microelectronics Corp.) C:\Program Files\Elantech\ETDService.exe
(Garmin Ltd or its subsidiaries) C:\Program Files (x86)\Garmin\Core Update Service\Garmin.Cartography.MapUpdate.CoreService.exe
(HP) C:\Program Files (x86)\HP\HPLaserJetService\HPLaserJetService.exe
(Symantec Corporation) C:\Program Files (x86)\Norton Anti-Theft\Engine\1.10.0.9\NAT.exe
(TOSHIBA Corporation) C:\Windows\System32\TODDSrv.exe
(Toshiba Corporation) C:\Program Files\TOSHIBA\Teco\TecoService.exe
(Safer Networking Ltd.) C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe
(TODO: <Company name>) C:\Program Files (x86)\WildTangent Games\App\GamesAppIntegrationService.exe
(Symantec Corporation) C:\Program Files (x86)\Norton Internet Security\Engine\21.6.0.32\nis.exe
(AMD) C:\Windows\System32\atieclxx.exe
(Microsoft Corporation.) C:\Program Files (x86)\Microsoft\BingBar\7.1.355.0\SeaPort.EXE
(ELAN Microelectronics Corp.) C:\Program Files\Elantech\ETDCtrl.exe
(Symantec Corporation) C:\Program Files (x86)\Norton Anti-Theft\Engine\1.10.0.9\NAT.exe
(Symantec Corporation) C:\Program Files (x86)\Norton Internet Security\Engine\21.6.0.32\nis.exe
(ELAN Microelectronics Corp.) C:\Program Files\Elantech\ETDTouch.exe
(ELAN Microelectronics Corp.) C:\Program Files\Elantech\ETDCtrlHelper.exe
(Conexant Systems, Inc.) C:\Program Files\CONEXANT\cAudioFilterAgent\CAudioFilterAgent64.exe
(TOSHIBA Corporation) C:\Program Files\TOSHIBA\Hotkey\TCrdMain_Win8.exe
(TOSHIBA Corporation) C:\Program Files\TOSHIBA\Teco\TecoResident.exe
(TOSHIBA Corporation) C:\Program Files (x86)\Toshiba\System Setting\TssSrv.exe
(Hewlett-Packard Company) C:\Program Files (x86)\HP\Digital Imaging\Fax\Fax Driver 0.6 Base\hppfaxprintersrv.exe
(Spotify Ltd) C:\Users\Kayla\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe
(Garmin Ltd or its subsidiaries) C:\Program Files (x86)\Garmin\Express Tray\ExpressTray.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(SUPERAntiSpyware) C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
(Toshiba) C:\Program Files (x86)\Toshiba\Toshiba App Place\ToshibaAppPlace.exe
(Adobe Systems Incorporated) C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Apple Inc.) C:\Program Files (x86)\iTunes\iTunesHelper.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Hewlett-Packard) C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
(Hewlett-Packard Company) C:\Program Files (x86)\HP\StatusAlerts\bin\HPStatusAlerts.exe
(Apple Inc.) C:\Program Files\iPod\bin\iPodService.exe
() C:\Windows\SysWOW64\UMonit64.exe
(TOSHIBA Corporation) C:\Program Files\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe
(Microsoft Corporation) C:\Windows\System32\SettingSyncHost.exe
(TOSHIBA Corporation) C:\Program Files\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe
(Advanced Micro Devices Inc.) C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
(ATI Technologies Inc.) C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
(Microsoft Corporation) C:\Windows\System32\SkyDrive.exe
(Microsoft Corporation) C:\Windows\SysWOW64\WWAHost.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Malwarebytes Corporation) C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
 
 
==================== Registry (Whitelisted) ==================
 
(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)
 
HKLM\...\Run: [] => [X]
HKLM\...\Run: [cAudioFilterAgent] => C:\Program Files\Conexant\cAudioFilterAgent\cAudioFilterAgent64.exe [894048 2013-01-11] (Conexant Systems, Inc.)
HKLM\...\Run: [SmartAudio] => C:\Program Files\CONEXANT\SAII\SACpl.exe [1647616 2012-06-13] (Conexant Systems, Inc.)
HKLM\...\Run: [ETDCtrl] => C:\Program Files\Elantech\ETDCtrl.exe [2890056 2013-08-07] (ELAN Microelectronics Corp.)
HKLM\...\Run: [TCrdMain] => C:\Program Files\TOSHIBA\Hotkey\TCrdMain_Win8.exe [2556768 2013-08-17] (TOSHIBA Corporation)
HKLM\...\Run: [TecoResident] => C:\Program Files\TOSHIBA\Teco\TecoResident.exe [178016 2013-08-21] (TOSHIBA Corporation)
HKLM\...\Run: [TSSSrv] => C:\Program Files (x86)\TOSHIBA\System Setting\TSSSrv.exe [296520 2013-09-11] (TOSHIBA Corporation)
HKLM\...\Run: [EKIJ5000StatusMonitor] => C:\Windows\system32\spool\DRIVERS\x64\3\EKIJ5000MUI.exe [2045440 2010-09-02] (Eastman Kodak Company)
HKLM\...\Run: [HP LaserJet 200 color MFP M276 Series Fax] => C:\Program Files (x86)\HP\Digital Imaging\Fax\Fax Driver 0.6 Base\hppfaxprintersrv.exe [3706424 2011-10-09] (Hewlett-Packard Company)
HKLM-x32\...\Run: [StartCCC] => C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\amd64\CLIStart.exe [766208 2013-08-30] (Advanced Micro Devices, Inc.)
HKLM-x32\...\Run: [ToshibaAppPlace] => C:\Program Files (x86)\Toshiba\Toshiba App Place\ToshibaAppPlace.exe [552960 2010-09-23] (Toshiba)
HKLM-x32\...\Run: [Adobe ARM] => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [959904 2013-11-21] (Adobe Systems Incorporated)
HKLM-x32\...\Run: [iTunesHelper] => C:\Program Files (x86)\iTunes\iTunesHelper.exe [152392 2014-05-15] (Apple Inc.)
HKLM-x32\...\Run: [QuickTime Task] => C:\Program Files (x86)\QuickTime\QTTask.exe [421888 2014-01-17] (Apple Inc.)
HKLM-x32\...\Run: [HP Software Update] => C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe [49208 2011-10-28] (Hewlett-Packard)
HKLM-x32\...\Run: [] => [X]
HKLM-x32\...\Run: [StatusAlerts] => C:\Program Files (x86)\HP\StatusAlerts\bin\HPStatusAlerts.exe [313248 2012-07-18] (Hewlett-Packard Company)
HKU\S-1-5-21-1346393695-1457566109-3095220557-1001\...\Run: [Spotify] => C:\Users\Kayla\AppData\Roaming\Spotify\Spotify.exe [6342200 2014-09-19] (Spotify Ltd)
HKU\S-1-5-21-1346393695-1457566109-3095220557-1001\...\Run: [Spotify Web Helper] => C:\Users\Kayla\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe [1245752 2014-09-19] (Spotify Ltd)
HKU\S-1-5-21-1346393695-1457566109-3095220557-1001\...\Run: [GarminExpressTrayApp] => C:\Program Files (x86)\Garmin\Express Tray\ExpressTray.exe [688984 2014-08-27] (Garmin Ltd or its subsidiaries)
HKU\S-1-5-21-1346393695-1457566109-3095220557-1001\...\Run: [Skype] => C:\Program Files (x86)\Skype\Phone\Skype.exe [22067296 2014-10-01] (Skype Technologies S.A.)
HKU\S-1-5-21-1346393695-1457566109-3095220557-1001\...\Run: [GoogleChromeAutoLaunch_F26BB86EA3E4FEC8A292945C971893C6] => C:\Program Files (x86)\Google\Chrome\Application\chrome.exe [854344 2014-10-09] (Google Inc.)
HKU\S-1-5-21-1346393695-1457566109-3095220557-1001\...\Run: [SUPERAntiSpyware] => C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe [6563608 2014-01-06] (SUPERAntiSpyware)
HKU\S-1-5-21-1346393695-1457566109-3095220557-1001\...\MountPoints2: {f279b75e-537a-11e4-8282-c4544404dbd1} - "E:\Autorun.exe" 
Startup: C:\Users\Kayla\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Nexon Launcher.lnk
ShortcutTarget: Nexon Launcher.lnk -> C:\Program Files (x86)\Nexon\Nexon Launcher\nexon_launcher.exe ()
 
==================== Internet (Whitelisted) ====================
 
(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)
 
HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://toshiba13.msn.com/?pc=TNJB
HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Start Page = http://toshiba13.msn.com/?pc=TNJB
HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://toshiba13.msn.com/?pc=TNJB
HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Default_Page_URL = http://toshiba13.msn.com/?pc=TNJB
HKU\S-1-5-21-1346393695-1457566109-3095220557-1001\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.com/en-us/?pc=UP97&ocid=UP97DHP
HKU\S-1-5-21-1346393695-1457566109-3095220557-1001\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://toshiba13.msn.com/?pc=TNJB
HKU\S-1-5-21-1346393695-1457566109-3095220557-1001\Software\Microsoft\Internet Explorer\Main,Secondary Start Pages = http://wol.jw.org/en/wol/h/r1/lp-e
SearchScopes: HKU\.DEFAULT -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
SearchScopes: HKU\S-1-5-19 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
SearchScopes: HKU\S-1-5-20 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
SearchScopes: HKU\S-1-5-21-1346393695-1457566109-3095220557-1001 -> {93640D58-5FBC-4B9E-B3BF-578D50E7F603} URL = 
Handler: skypec2c - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll (Microsoft Corporation)
Handler-x32: skypec2c - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll (Microsoft Corporation)
Hosts: There are more than one entry in Hosts. See Hosts section of Addition.txt
Tcpip\Parameters: [DhcpNameServer] 192.168.1.1 71.10.216.1 71.10.216.2
 
FireFox:
========
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation)
FF Plugin-x32: @Apple.com/iTunes,version=1.0 -> C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()
FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files (x86)\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation)
FF Plugin-x32: @nexon.net/NxGame -> C:\ProgramData\NexonUS\NGM\npNxGameUS.dll (Nexon)
FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.25.11\npGoogleUpdate3.dll (Google Inc.)
FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.25.11\npGoogleUpdate3.dll (Google Inc.)
FF Plugin-x32: @WildTangent.com/GamesAppPresenceDetector,Version=1.0 -> C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\0\NP_wtapp.dll ()
FF Plugin-x32: Adobe Reader -> C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF HKLM-x32\...\Firefox\Extensions: [{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}] - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_21.0.0.100\coFFPlgn
FF Extension: Norton Toolbar - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_21.0.0.100\coFFPlgn [2014-12-23]
FF HKLM-x32\...\Firefox\Extensions: [{BBDA0591-3099-440a-AA10-41764D9DB4DB}] - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_21.0.0.100\IPSFF
FF Extension: Norton Vulnerability Protection - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_21.0.0.100\IPSFF [2014-04-23]
 
Chrome: 
=======
CHR HomePage: Default -> hxxp://google.com/
CHR StartupUrls: Default -> "hxxp://www.trovi.com/?gd=&ctid=CT3323128&octid=EB_ORIGINAL_CTID&ISID=MB831941D-2538-45E9-B5EB-9465551BAC07&SearchSource=55&CUI=&UM=6&UP=SP5E643909-2CF5-4461-85DF-E72E095A4B70&SSPV="
CHR DefaultSuggestURL: Default -> {google:baseSuggestURL}search?{google:searchFieldtrialParameter}client={google:suggestClient}&gs_ri={google:suggestRid}&xssi=t&q={searchTerms}&{google:inputType}{google:cursorPosition}{google:currentPageUrl}{google:pageClassification}{google:searchVersion}{google:sessionToken}{google:prefetchQuery}sugkey={google:suggestAPIKeyParameter}
CHR Profile: C:\Users\Kayla\AppData\Local\Google\Chrome\User Data\Default
CHR Extension: (Google Slides) - C:\Users\Kayla\AppData\Local\Google\Chrome\User Data\Default\Extensions\aapocclcgogkmnckokdopfmhonfmgoek [2014-10-24]
CHR Extension: (Google Docs) - C:\Users\Kayla\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake [2014-10-24]
CHR Extension: (Google Drive) - C:\Users\Kayla\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf [2014-10-24]
CHR Extension: (Google Voice Search Hotword (Beta)) - C:\Users\Kayla\AppData\Local\Google\Chrome\User Data\Default\Extensions\bepbmhgboaologfdajaanbcjmnhjmhfn [2014-10-24]
CHR Extension: (YouTube) - C:\Users\Kayla\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2014-10-24]
CHR Extension: (Google Search) - C:\Users\Kayla\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2014-10-24]
CHR Extension: (Google Sheets) - C:\Users\Kayla\AppData\Local\Google\Chrome\User Data\Default\Extensions\felcaaldnbdncclmgdcncolpebgiejap [2014-10-24]
CHR Extension: (AdBlock) - C:\Users\Kayla\AppData\Local\Google\Chrome\User Data\Default\Extensions\gighmmpiobklfepjocnamgkkbiglidom [2014-10-24]
CHR Extension: (Norton Identity Safe) - C:\Users\Kayla\AppData\Local\Google\Chrome\User Data\Default\Extensions\iikflkcanblccfahdhdonehdalibjnif [2014-10-24]
CHR Extension: (Google Wallet) - C:\Users\Kayla\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2014-10-24]
CHR Extension: (Gmail) - C:\Users\Kayla\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2014-10-24]
CHR HKLM\...\Chrome\Extension: [iikflkcanblccfahdhdonehdalibjnif] - No Path
CHR HKLM-x32\...\Chrome\Extension: [iikflkcanblccfahdhdonehdalibjnif] - No Path
 
==================== Services (Whitelisted) =================
 
(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)
 
R2 !SASCORE; C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE [144152 2013-10-10] (SUPERAntiSpyware.com)
R2 AdaptiveSleepService; C:\Program Files\ATI Technologies\ATI.ACE\A4\AdaptiveSleepService.exe [99328 2013-08-30] () [File not signed]
R2 c2cautoupdatesvc; C:\Program Files (x86)\Skype\Toolbars\AutoUpdate\SkypeC2CAutoUpdateSvc.exe [1390176 2014-07-14] (Microsoft Corporation)
R2 c2cpnrsvc; C:\Program Files (x86)\Skype\Toolbars\PNRSvc\SkypeC2CPNRSvc.exe [1767520 2014-07-14] (Microsoft Corporation)
R2 dts_apo_service; C:\Program Files (x86)\DTS, Inc\DTS Studio Sound\dts_apo_service.exe [19792 2013-09-10] ()
R2 ETDService; C:\Program Files\Elantech\ETDService.exe [101192 2013-08-07] (ELAN Microelectronics Corp.)
R2 GamesAppIntegrationService; C:\Program Files (x86)\WildTangent Games\App\GamesAppIntegrationService.exe [235008 2013-07-16] (TODO: <Company name>) [File not signed]
R2 Garmin Core Update Service; C:\Program Files (x86)\Garmin\Core Update Service\Garmin.Cartography.MapUpdate.CoreService.exe [441176 2014-08-27] (Garmin Ltd or its subsidiaries)
S3 HP DS Service; C:\Program Files (x86)\HP\HPBDSService\HPBDSService.exe [13824 2011-10-17] (Hewlett-Packard Company) [File not signed]
R2 HP LaserJet Service; C:\Program Files (x86)\HP\HPLaserJetService\HPLaserJetService.exe [164864 2012-05-02] (HP) [File not signed]
S3 IDriverT; C:\Program Files (x86)\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe [69632 2005-04-03] (Macrovision Corporation) [File not signed]
R2 NAT; C:\Program Files (x86)\Norton Anti-Theft\Engine\1.10.0.9\NAT.exe [232424 2013-10-11] (Symantec Corporation)
S2 Net Driver HPZ12; C:\Windows\System32\HPZinw12.dll [50688 2011-04-13] (Hewlett-Packard) [File not signed]
R2 NIS; C:\Program Files (x86)\Norton Internet Security\Engine\21.6.0.32\NIS.exe [276376 2014-09-21] (Symantec Corporation)
S2 Pml Driver HPZ12; C:\Windows\System32\HPZipm12.dll [66048 2011-04-13] (Hewlett-Packard) [File not signed]
R2 SBSDWSCService; C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe [1153368 2009-01-26] (Safer Networking Ltd.)
S3 WdNisSvc; C:\Program Files\Windows Defender\NisSrv.exe [368632 2014-09-21] (Microsoft Corporation)
R2 WinDefend; C:\Program Files\Windows Defender\MsMpEng.exe [23792 2014-09-21] (Microsoft Corporation)
 
==================== Drivers (Whitelisted) ====================
 
(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)
 
R3 AmdAS4; C:\Windows\System32\drivers\AmdAS4.sys [17504 2013-02-07] (Advanced Micro Devices, INC.)
R2 APXACC; C:\Windows\system32\DRIVERS\appexDrv.sys [219360 2013-04-18] (AppEx Networks Corporation)
R3 AtiHDAudioService; C:\Windows\system32\drivers\AtihdWB6.sys [138240 2013-06-22] (Advanced Micro Devices)
R3 BHDrvx64; C:\Program Files (x86)\Norton Internet Security\NortonData\21.0.0.100\Definitions\BASHDefs\20140510.001\BHDrvx64.sys [1530160 2014-05-09] (Symantec Corporation)
R1 ccSet_NAT; C:\Windows\system32\drivers\NATx64\010A000.009\ccSetx64.sys [150104 2013-07-29] (Symantec Corporation)
R3 ccSet_NIS; C:\Windows\system32\drivers\NISx64\1506000.020\ccSetx64.sys [162392 2014-02-24] (Symantec Corporation)
R3 eeCtrl; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys [484952 2014-04-23] (Symantec Corporation)
R3 EraserUtilRebootDrv; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [137648 2014-04-23] (Symantec Corporation) [File not signed]
S3 GeneStor; C:\Windows\System32\drivers\GeneStor.sys [105704 2013-08-16] (GenesysLogic)
R3 IDSVia64; C:\Program Files (x86)\Norton Internet Security\NortonData\21.0.0.100\Definitions\IPSDefs\20140523.001\IDSvia64.sys [525016 2014-04-22] (Symantec Corporation)
R3 MBAMSwissArmy; C:\Windows\system32\drivers\MBAMSwissArmy.sys [129752 2014-12-23] (Malwarebytes Corporation)
S3 NAVENG; C:\Program Files (x86)\Norton Internet Security\NortonData\21.0.0.100\Definitions\VirusDefs\20140523.001\ENG64.SYS [126040 2014-05-22] (Symantec Corporation)
S3 NAVEX15; C:\Program Files (x86)\Norton Internet Security\NortonData\21.0.0.100\Definitions\VirusDefs\20140523.001\EX64.SYS [2099288 2014-05-22] (Symantec Corporation)
R3 RTWlanE; C:\Windows\system32\DRIVERS\rtwlane.sys [2945240 2013-09-12] (Realtek Semiconductor Corporation                           )
R1 SASDIFSV; C:\Program Files\SUPERAntiSpyware\SASDIFSV64.SYS [14928 2011-07-22] (SUPERAdBlocker.com and SUPERAntiSpyware.com)
R1 SASKUTIL; C:\Program Files\SUPERAntiSpyware\SASKUTIL64.SYS [12368 2011-07-12] (SUPERAdBlocker.com and SUPERAntiSpyware.com)
S3 SRTSP; C:\Windows\System32\Drivers\NISx64\1506000.020\SRTSP64.SYS [876248 2014-08-25] (Symantec Corporation)
R3 SRTSPX; C:\Windows\system32\drivers\NISx64\1506000.020\SRTSPX64.SYS [37592 2014-08-25] (Symantec Corporation)
R3 SymDS; C:\Windows\system32\drivers\NISx64\1506000.020\SYMDS64.SYS [493656 2013-07-31] (Symantec Corporation)
R3 SymEFA; C:\Windows\system32\drivers\NISx64\1506000.020\SYMEFA64.SYS [1148120 2014-03-03] (Symantec Corporation)
S4 SymELAM; C:\Windows\system32\drivers\NISx64\1506000.020\SymELAM.sys [23568 2013-07-31] (Symantec Corporation)
R3 SymEvent; C:\Windows\system32\Drivers\SYMEVENT64x86.SYS [177752 2013-12-15] (Symantec Corporation)
R3 SymIRON; C:\Windows\system32\drivers\NISx64\1506000.020\Ironx64.SYS [266968 2014-08-06] (Symantec Corporation)
R3 SymNetS; C:\Windows\System32\Drivers\NISx64\1506000.020\SYMNETS.SYS [593112 2014-02-17] (Symantec Corporation)
R3 Thotkey; C:\Windows\System32\drivers\Thotkey.sys [32624 2013-08-19] (Windows ® Win 7 DDK provider)
S3 WdNisDrv; C:\Windows\System32\Drivers\WdNisDrv.sys [114496 2014-09-21] (Microsoft Corporation)
S3 EagleX64; \??\C:\Windows\system32\drivers\EagleX64.sys [X]
 
==================== NetSvcs (Whitelisted) ===================
 
(If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.)
 
 
==================== One Month Created Files and Folders ========
 
(If an entry is included in the fixlist, the file\folder will be moved.)
 
2014-12-23 22:50 - 2014-12-23 23:22 - 00129752 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\MBAMSwissArmy.sys
2014-12-23 22:50 - 2014-12-23 22:50 - 00001129 _____ () C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
2014-12-23 22:50 - 2014-12-23 22:50 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes Anti-Malware
2014-12-23 22:49 - 2014-12-23 22:49 - 00000000 ____D () C:\Program Files (x86)\Malwarebytes Anti-Malware
2014-12-23 22:49 - 2014-11-21 06:14 - 00093400 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mbamchameleon.sys
2014-12-23 22:49 - 2014-11-21 06:14 - 00064216 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mwac.sys
2014-12-23 22:49 - 2014-11-21 06:14 - 00025816 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mbam.sys
2014-12-23 22:46 - 2014-12-23 22:47 - 20447072 _____ (Malwarebytes Corporation ) C:\Users\Kayla\Desktop\mbam-setup-2.0.4.1028.exe
2014-12-23 22:25 - 2014-12-23 22:25 - 00003395 _____ () C:\Users\Kayla\Desktop\AdwCleaner[S0].txt
2014-12-23 22:07 - 2014-11-26 13:10 - 00714720 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerApp.exe
2014-12-23 22:07 - 2014-11-26 13:10 - 00106976 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
2014-12-23 22:03 - 2014-12-23 22:03 - 00000000 ____D () C:\Windows\system32\appraiser
2014-12-23 21:47 - 2014-12-23 21:51 - 00000000 ____D () C:\AdwCleaner
2014-12-23 21:45 - 2014-12-23 21:46 - 02173952 _____ () C:\Users\Kayla\Desktop\AdwCleaner.exe
2014-12-22 10:53 - 2014-12-22 10:55 - 00034001 _____ () C:\Users\Kayla\Desktop\Addition.txt
2014-12-22 10:51 - 2014-12-24 17:25 - 00021020 _____ () C:\Users\Kayla\Desktop\FRST.txt
2014-12-22 10:51 - 2014-12-24 17:25 - 00000000 ____D () C:\FRST
2014-12-22 10:49 - 2014-12-22 10:49 - 02122240 _____ (Farbar) C:\Users\Kayla\Desktop\FRST64.exe
2014-12-21 10:45 - 2014-11-09 18:29 - 00034304 _____ (Microsoft Corporation) C:\Windows\system32\DeviceSetupStatusProvider.dll
2014-12-21 10:45 - 2014-11-09 17:51 - 00028672 _____ (Microsoft Corporation) C:\Windows\SysWOW64\DeviceSetupStatusProvider.dll
2014-12-21 10:45 - 2014-10-30 15:39 - 01970432 _____ (Microsoft Corporation) C:\Windows\system32\crypt32.dll
2014-12-21 10:45 - 2014-10-30 15:38 - 01612992 _____ (Microsoft Corporation) C:\Windows\SysWOW64\crypt32.dll
2014-12-21 10:42 - 2014-12-21 10:42 - 00688992 _____ (Swearware) C:\Users\Kayla\Desktop\dds.com
2014-12-21 10:40 - 2014-11-06 20:16 - 01762840 _____ (Microsoft Corporation) C:\Windows\system32\WindowsCodecs.dll
2014-12-21 10:40 - 2014-11-06 19:26 - 01489072 _____ (Microsoft Corporation) C:\Windows\SysWOW64\WindowsCodecs.dll
2014-12-21 10:39 - 2014-12-03 15:37 - 00227328 _____ (Microsoft Corporation) C:\Windows\system32\aepdu.dll
2014-12-21 10:39 - 2014-12-03 15:09 - 00830464 _____ (Microsoft Corporation) C:\Windows\system32\appraiser.dll
2014-12-21 10:39 - 2014-12-02 15:09 - 01083392 _____ (Microsoft Corporation) C:\Windows\system32\aeinv.dll
2014-12-21 10:39 - 2014-12-02 15:09 - 00740864 _____ (Microsoft Corporation) C:\Windows\system32\invagent.dll
2014-12-21 10:39 - 2014-12-02 15:09 - 00412672 _____ (Microsoft Corporation) C:\Windows\system32\generaltel.dll
2014-12-21 10:39 - 2014-12-02 15:09 - 00396288 _____ (Microsoft Corporation) C:\Windows\system32\devinv.dll
2014-12-21 10:39 - 2014-12-02 15:09 - 00192000 _____ (Microsoft Corporation) C:\Windows\system32\aepic.dll
2014-12-21 10:39 - 2014-10-31 15:57 - 01091072 _____ (Microsoft Corporation) C:\Windows\system32\MrmCoreR.dll
2014-12-21 10:39 - 2014-10-31 15:47 - 00790528 _____ (Microsoft Corporation) C:\Windows\SysWOW64\MrmCoreR.dll
2014-12-21 10:39 - 2014-10-30 14:37 - 00129536 _____ (Microsoft Corporation) C:\Windows\SysWOW64\poqexec.exe
2014-12-21 10:39 - 2014-10-30 14:34 - 00146432 _____ (Microsoft Corporation) C:\Windows\system32\poqexec.exe
2014-12-21 10:39 - 2014-10-12 18:43 - 00238912 ____C (Microsoft Corporation) C:\Windows\system32\Drivers\sdbus.sys
2014-12-21 10:39 - 2014-10-12 18:43 - 00153920 ____C (Microsoft Corporation) C:\Windows\system32\Drivers\dumpsd.sys
2014-12-21 10:39 - 2014-10-12 18:43 - 00086336 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\pdc.sys
2014-12-21 10:39 - 2014-10-12 18:43 - 00039744 ____C (Microsoft Corporation) C:\Windows\system32\Drivers\intelpep.sys
2014-12-21 10:38 - 2014-11-21 19:13 - 25059840 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.dll
2014-12-21 10:38 - 2014-11-21 18:50 - 00580096 _____ (Microsoft Corporation) C:\Windows\system32\vbscript.dll
2014-12-21 10:38 - 2014-11-21 18:49 - 02885120 _____ (Microsoft Corporation) C:\Windows\system32\iertutil.dll
2014-12-21 10:38 - 2014-11-21 18:49 - 00417280 _____ (Microsoft Corporation) C:\Windows\system32\html.iec
2014-12-21 10:38 - 2014-11-21 18:48 - 00088064 _____ (Microsoft Corporation) C:\Windows\system32\MshtmlDac.dll
2014-12-21 10:38 - 2014-11-21 18:35 - 00812544 _____ (Microsoft Corporation) C:\Windows\system32\jscript.dll
2014-12-21 10:38 - 2014-11-21 18:34 - 06039552 _____ (Microsoft Corporation) C:\Windows\system32\jscript9.dll
2014-12-21 10:38 - 2014-11-21 18:22 - 19749376 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.dll
2014-12-21 10:38 - 2014-11-21 18:08 - 00092160 _____ (Microsoft Corporation) C:\Windows\system32\mshtmled.dll
2014-12-21 10:38 - 2014-11-21 18:07 - 00501248 _____ (Microsoft Corporation) C:\Windows\SysWOW64\vbscript.dll
2014-12-21 10:38 - 2014-11-21 18:06 - 00340992 _____ (Microsoft Corporation) C:\Windows\SysWOW64\html.iec
2014-12-21 10:38 - 2014-11-21 18:06 - 00145408 _____ (Microsoft Corporation) C:\Windows\system32\iepeers.dll
2014-12-21 10:38 - 2014-11-21 18:05 - 00316928 _____ (Microsoft Corporation) C:\Windows\system32\dxtrans.dll
2014-12-21 10:38 - 2014-11-21 18:05 - 00064000 _____ (Microsoft Corporation) C:\Windows\SysWOW64\MshtmlDac.dll
2014-12-21 10:38 - 2014-11-21 18:01 - 02277888 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iertutil.dll
2014-12-21 10:38 - 2014-11-21 17:59 - 01032704 _____ (Microsoft Corporation) C:\Windows\system32\inetcomm.dll
2014-12-21 10:38 - 2014-11-21 17:55 - 00661504 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript.dll
2014-12-21 10:38 - 2014-11-21 17:52 - 00262144 _____ (Microsoft Corporation) C:\Windows\system32\webcheck.dll
2014-12-21 10:38 - 2014-11-21 17:49 - 00800768 _____ (Microsoft Corporation) C:\Windows\system32\msfeeds.dll
2014-12-21 10:38 - 2014-11-21 17:49 - 00718848 _____ (Microsoft Corporation) C:\Windows\system32\ie4uinit.exe
2014-12-21 10:38 - 2014-11-21 17:49 - 00373760 _____ (Microsoft Corporation) C:\Windows\system32\iedkcs32.dll
2014-12-21 10:38 - 2014-11-21 17:46 - 02125312 _____ (Microsoft Corporation) C:\Windows\system32\inetcpl.cpl
2014-12-21 10:38 - 2014-11-21 17:43 - 14412800 _____ (Microsoft Corporation) C:\Windows\system32\ieframe.dll
2014-12-21 10:38 - 2014-11-21 17:35 - 00076288 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtmled.dll
2014-12-21 10:38 - 2014-11-21 17:34 - 00128000 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iepeers.dll
2014-12-21 10:38 - 2014-11-21 17:33 - 00285696 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxtrans.dll
2014-12-21 10:38 - 2014-11-21 17:29 - 04299264 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9.dll
2014-12-21 10:38 - 2014-11-21 17:29 - 00880128 _____ (Microsoft Corporation) C:\Windows\SysWOW64\inetcomm.dll
2014-12-21 10:38 - 2014-11-21 17:28 - 02358272 _____ (Microsoft Corporation) C:\Windows\system32\wininet.dll
2014-12-21 10:38 - 2014-11-21 17:25 - 00230400 _____ (Microsoft Corporation) C:\Windows\SysWOW64\webcheck.dll
2014-12-21 10:38 - 2014-11-21 17:23 - 00688640 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msfeeds.dll
2014-12-21 10:38 - 2014-11-21 17:23 - 00326656 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iedkcs32.dll
2014-12-21 10:38 - 2014-11-21 17:22 - 02052096 _____ (Microsoft Corporation) C:\Windows\SysWOW64\inetcpl.cpl
2014-12-21 10:38 - 2014-11-21 17:15 - 01548288 _____ (Microsoft Corporation) C:\Windows\system32\urlmon.dll
2014-12-21 10:38 - 2014-11-21 17:13 - 12836864 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieframe.dll
2014-12-21 10:38 - 2014-11-21 17:03 - 00800768 _____ (Microsoft Corporation) C:\Windows\system32\ieapfltr.dll
2014-12-21 10:38 - 2014-11-21 17:00 - 01888256 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wininet.dll
2014-12-21 10:38 - 2014-11-21 16:56 - 01307136 _____ (Microsoft Corporation) C:\Windows\SysWOW64\urlmon.dll
2014-12-21 10:38 - 2014-11-21 16:54 - 00710144 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieapfltr.dll
 
==================== One Month Modified Files and Folders =======
 
(If an entry is included in the fixlist, the file\folder will be moved.)
 
2014-12-24 17:25 - 2013-12-15 22:23 - 00000918 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2014-12-24 17:13 - 2013-12-15 21:55 - 01888239 _____ () C:\Windows\WindowsUpdate.log
2014-12-24 17:02 - 2013-08-22 07:36 - 00000000 ____D () C:\Windows\system32\sru
2014-12-24 16:29 - 2013-08-22 07:36 - 00000000 ____D () C:\Windows\rescache
2014-12-24 15:37 - 2014-04-23 12:29 - 00003600 _____ () C:\Windows\System32\Tasks\Optimize Start Menu Cache Files-S-1-5-21-1346393695-1457566109-3095220557-1001
2014-12-24 12:16 - 2014-04-23 12:47 - 00003914 _____ () C:\Windows\System32\Tasks\User_Feed_Synchronization-{E67ACC25-26F0-42BA-B86F-D461FD476F52}
2014-12-23 22:31 - 2014-11-13 20:46 - 00000000 ___DO () C:\Users\Kayla\SkyDrive
2014-12-23 22:27 - 2014-10-24 00:03 - 00002214 _____ () C:\Users\Public\Desktop\Google Chrome.lnk
2014-12-23 22:26 - 2014-10-18 19:30 - 00000000 ____D () C:\Users\Kayla\AppData\Roaming\Skype
2014-12-23 22:25 - 2014-10-09 15:03 - 00000000 ____D () C:\Users\Kayla\AppData\Local\NexonLauncher
2014-12-23 22:22 - 2014-05-02 14:52 - 00000000 ____D () C:\Users\Kayla\AppData\Roaming\Spotify
2014-12-23 22:22 - 2013-12-15 22:23 - 00000914 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2014-12-23 22:10 - 2013-08-22 05:25 - 00262144 ___SH () C:\Windows\system32\config\ELAM
2014-12-23 22:06 - 2013-09-11 21:19 - 00061960 _____ () C:\Windows\PFRO.log
2014-12-23 22:06 - 2013-08-22 06:45 - 00000006 ____H () C:\Windows\Tasks\SA.DAT
2014-12-23 22:05 - 2013-08-22 05:25 - 00524288 ___SH () C:\Windows\system32\config\BBI
2014-12-23 22:03 - 2014-10-09 14:40 - 00000000 ___SD () C:\Windows\system32\CompatTel
2014-12-23 22:03 - 2013-08-22 07:36 - 00000000 ____D () C:\Windows\system32\sr-Latn-RS
2014-12-23 22:03 - 2013-08-22 07:36 - 00000000 ____D () C:\Windows\system32\sr-Latn-CS
2014-12-23 22:03 - 2013-08-22 07:36 - 00000000 ____D () C:\Windows\PolicyDefinitions
2014-12-23 22:03 - 2013-08-22 07:20 - 00000000 ____D () C:\Windows\CbsTemp
2014-12-23 22:00 - 2014-04-28 12:58 - 00000000 ____D () C:\Windows\system32\MRT
2014-12-23 21:55 - 2014-04-28 12:57 - 112710672 _____ (Microsoft Corporation) C:\Windows\system32\MRT.exe
2014-12-23 21:51 - 2013-12-15 22:19 - 07473144 _____ () C:\Users\Public\CAFADEBUG.log
2014-12-23 21:42 - 2014-05-10 23:40 - 00000000 ____D () C:\Users\Kayla\AppData\Local\CrashDumps
2014-12-22 10:56 - 2013-08-22 07:36 - 00000000 ____D () C:\Windows\AppReadiness
2014-11-26 03:20 - 2013-12-15 21:57 - 00065536 _____ () C:\Windows\system32\spu_storage.bin
 
Some content of TEMP:
====================
C:\Users\Kayla\AppData\Local\Temp\Quarantine.exe
C:\Users\Kayla\AppData\Local\Temp\Setup.exe
C:\Users\Kayla\AppData\Local\Temp\sqlite3.dll
C:\Users\Kayla\AppData\Local\Temp\_is7503.exe
 
 
==================== Bamital & volsnap Check =================
 
(There is no automatic fix for files that do not pass verification.)
 
C:\Windows\System32\winlogon.exe => File is digitally signed
C:\Windows\System32\wininit.exe => File is digitally signed
C:\Windows\explorer.exe => File is digitally signed
C:\Windows\SysWOW64\explorer.exe => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\SysWOW64\svchost.exe => File is digitally signed
C:\Windows\System32\services.exe => File is digitally signed
C:\Windows\System32\User32.dll => File is digitally signed
C:\Windows\SysWOW64\User32.dll => File is digitally signed
C:\Windows\System32\userinit.exe => File is digitally signed
C:\Windows\SysWOW64\userinit.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
C:\Windows\System32\Drivers\volsnap.sys => File is digitally signed
 
 
LastRegBack: 2014-12-22 11:02
 
==================== End Of Log ============================


#6 deeprybka

deeprybka

  • Malware Response Team
  • 5,198 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Germany
  • Local time:01:25 AM

Posted 25 December 2014 - 06:33 AM

Hi & Merry Christmas... :santa:

Step 1

frst.pngfrstfix.png
Please download the attached fixlist txt.gif and save it in the same directory as FRST.

  • Start FRST with Administrator privileges.
  • Press the Fix button.
  • When finished, a log file (Fixlog.txt) pops up and is saved to the same location the tool was run from.
    Please copy and paste its contents in your next reply.

Attached File  fixlist.txt   507bytes   4 downloads

Let's do a final check up:

Step 2


Please downloadesetlogo.pngOnline Scanner and save it to your Desktop.

  • Disable the realtime-protection of your antivirus and anti-malware programs because they might interfere with the scan.
  • Start installer.pngwith administartor privileges.
  • Select the option Yes, I accept the Terms of Use and click on Start.
  • Choose the following settings:

settings.png

  • Click on Start. The virus signature database will begin to download. This may take some time.
  • When completed the Online Scan will begin automatically.
    Note: This scan might take a long time! Please be patient.
  • When completed select Uninstall application on close if you so wish, but make sure you copy the logfile first!
  • Now click on Finish
  • A log filelog.pngis created at logpath.png
    Copy and paste the content of this log file in your next reply.

esetlog.png
Note: Do not forget to re-enable your antivirus application after running the above scan!
eset.gif


Step 3

frst.pngfrstscan.png

Start FRST with administator privileges.

  • Press the Scan button.
  • When finished, FRST will produce a log (FRST.txt) in the same directory the tool was run from.
    Please copy and paste the log in your next reply.

lesestoff.png

Can you please tell me which problems still persist now?
How is the computer running?


regards,
deeprybka
:busy:
Neminem laede, immo omnes, quantum potes, iuva. Arthur Schopenhauer
 
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asap.png

#7 JBelanger

JBelanger
  • Topic Starter

  • Members
  • 4 posts
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  • Local time:03:25 PM

Posted 29 December 2014 - 05:42 AM

Hi Jürgen,

 

Thank you! :)  ESET found 1 remaining problem, although it looks like it's already been quarantined. Trovi no longer takes over as the default webpage, which was the only visible sign of infection I've seen. If you have no further instructions from these results, I'll test it out more thoroughly.

 

Regards,

Johanna

 

Fixlog.txt

 

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 28-12-2014
Ran by Kayla at 2014-12-28 23:52:53 Run:1
Running from C:\Users\Kayla\Desktop
Loaded Profile: Kayla (Available profiles: Kayla)
Boot Mode: Normal
==============================================
 
Content of fixlist:
*****************
CloseProcesses:
HKLM\...\Run: [] => [X]
HKLM-x32\...\Run: [] => [X]
SearchScopes: HKU\.DEFAULT -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
SearchScopes: HKU\S-1-5-19 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
SearchScopes: HKU\S-1-5-20 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
SearchScopes: HKU\S-1-5-21-1346393695-1457566109-3095220557-1001 -> {93640D58-5FBC-4B9E-B3BF-578D50E7F603} URL = 
CHR StartupUrls: Default -> "hxxp://www
EmptyTemp:
*****************
 
Processes closed successfully.
HKLM\Software\Microsoft\Windows\CurrentVersion\Run\\ => value deleted successfully.
HKLM\Software\WOW6432Node\Microsoft\Windows\CurrentVersion\Run\\ => value deleted successfully.
HKU\.DEFAULT\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope => value deleted successfully.
HKU\S-1-5-19\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope => value deleted successfully.
HKU\S-1-5-20\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope => value deleted successfully.
"HKU\S-1-5-21-1346393695-1457566109-3095220557-1001\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{93640D58-5FBC-4B9E-B3BF-578D50E7F603}" => Key deleted successfully.
HKCR\CLSID\{93640D58-5FBC-4B9E-B3BF-578D50E7F603} => Key not found. 
Chrome StartupUrls deleted successfully.
EmptyTemp: => Removed 342 MB temporary data.
 
 
The system needed a reboot. 
 
==== End of Fixlog 23:53:02 ====
 
ESET log
 
ESETSmartInstaller@High as downloader log:
all ok
# product=EOS
# version=8
# OnlineScannerApp.exe=1.0.0.1
# OnlineScanner.ocx=1.0.0.7623
# api_version=3.0.2
# EOSSerial=1db9645854f1cf4898b70b720ac9707e
# engine=21734
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2014-12-29 09:20:08
# local_time=2014-12-29 01:20:08 (-0800, Pacific Standard Time)
# country="United States"
# lang=1033
# osver=6.2.9200 NT 
# compatibility_mode_1='Norton Internet Security'
# compatibility_mode=3597 16777213 100 100 5648128 182351393 0 0
# compatibility_mode_1=''
# compatibility_mode=5893 16776573 100 94 0 10062727 0 0
# scanned=170459
# found=1
# cleaned=0
# scan_time=4734
sh=284BB394DE3FBCAB7D49FF34FC70255C3B9284A4 ft=1 fh=ba9d51b331077012 vn="a variant of Win32/Conduit.SearchProtect.N potentially unwanted application" ac=I fn="C:\AdwCleaner\Quarantine\C\Program Files (x86)\ORBTR\Orbt.ext.vir"
 
FRST.txt
 
Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 28-12-2014
Ran by Kayla (administrator) on KAYLA on 29-12-2014 02:31:47
Running from C:\Users\Kayla\Desktop
Loaded Profile: Kayla (Available profiles: Kayla)
Platform: Windows 8.1 (X64) OS Language: English (United States)
Internet Explorer Version 11 (Default browser: Chrome)
Boot Mode: Normal
 
==================== Processes (Whitelisted) =================
 
(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)
 
(AMD) C:\Windows\System32\atiesrxx.exe
(AMD) C:\Windows\System32\atieclxx.exe
(SUPERAntiSpyware.com) C:\Program Files\SUPERAntiSpyware\SASCore64.exe
() C:\Program Files\ATI Technologies\ATI.ACE\a4\AdaptiveSleepService.exe
(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe
(Microsoft Corporation) C:\Program Files (x86)\Skype\Toolbars\AutoUpdate\SkypeC2CAutoUpdateSvc.exe
(Microsoft Corporation) C:\Program Files (x86)\Skype\Toolbars\PNRSvc\SkypeC2CPNRSvc.exe
(Conexant Systems Inc.) C:\Windows\System32\CxAudMsg64.exe
() C:\Program Files (x86)\DTS, Inc\DTS Studio Sound\dts_apo_service.exe
(Microsoft Corporation) C:\Windows\System32\dasHost.exe
(ELAN Microelectronics Corp.) C:\Program Files\Elantech\ETDService.exe
(Garmin Ltd or its subsidiaries) C:\Program Files (x86)\Garmin\Core Update Service\Garmin.Cartography.MapUpdate.CoreService.exe
(ELAN Microelectronics Corp.) C:\Program Files\Elantech\ETDCtrl.exe
(ELAN Microelectronics Corp.) C:\Program Files\Elantech\ETDTouch.exe
() C:\Windows\SysWOW64\UMonit64.exe
(HP) C:\Program Files (x86)\HP\HPLaserJetService\HPLaserJetService.exe
(Symantec Corporation) C:\Program Files (x86)\Norton Anti-Theft\Engine\1.10.0.9\NAT.exe
(TOSHIBA Corporation) C:\Windows\System32\TODDSrv.exe
(Symantec Corporation) C:\Program Files (x86)\Norton Anti-Theft\Engine\1.10.0.9\NAT.exe
(Toshiba Corporation) C:\Program Files\TOSHIBA\Teco\TecoService.exe
(Safer Networking Ltd.) C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe
(Microsoft Corporation) C:\Windows\System32\SkyDrive.exe
(ELAN Microelectronics Corp.) C:\Program Files\Elantech\ETDCtrlHelper.exe
(Conexant Systems, Inc.) C:\Program Files\CONEXANT\cAudioFilterAgent\CAudioFilterAgent64.exe
(TOSHIBA Corporation) C:\Program Files\TOSHIBA\Hotkey\TCrdMain_Win8.exe
(TOSHIBA Corporation) C:\Program Files\TOSHIBA\Teco\TecoResident.exe
(TOSHIBA Corporation) C:\Program Files (x86)\Toshiba\System Setting\TssSrv.exe
(Hewlett-Packard Company) C:\Program Files (x86)\HP\Digital Imaging\Fax\Fax Driver 0.6 Base\hppfaxprintersrv.exe
(Spotify Ltd) C:\Users\Kayla\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe
(Garmin Ltd or its subsidiaries) C:\Program Files (x86)\Garmin\Express Tray\ExpressTray.exe
(Skype Technologies S.A.) C:\Program Files (x86)\Skype\Phone\Skype.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(SUPERAntiSpyware) C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
(Toshiba) C:\Program Files (x86)\Toshiba\Toshiba App Place\ToshibaAppPlace.exe
(Adobe Systems Incorporated) C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
(Apple Inc.) C:\Program Files (x86)\iTunes\iTunesHelper.exe
(Hewlett-Packard) C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
(Hewlett-Packard Company) C:\Program Files (x86)\HP\StatusAlerts\bin\HPStatusAlerts.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Microsoft Corporation) C:\Windows\System32\SettingSyncHost.exe
(Apple Inc.) C:\Program Files\iPod\bin\iPodService.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(TODO: <Company name>) C:\Program Files (x86)\WildTangent Games\App\GamesAppIntegrationService.exe
(Symantec Corporation) C:\Program Files (x86)\Norton Internet Security\Engine\21.6.0.32\nis.exe
(Symantec Corporation) C:\Program Files (x86)\Norton Internet Security\Engine\21.6.0.32\nis.exe
(TOSHIBA Corporation) C:\Program Files\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe
(TOSHIBA Corporation) C:\Program Files\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe
(Microsoft Corporation) C:\Windows\SysWOW64\WWAHost.exe
(Advanced Micro Devices Inc.) C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
(ATI Technologies Inc.) C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
(Microsoft Corporation.) C:\Program Files (x86)\Microsoft\BingBar\7.1.355.0\SeaPort.EXE
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
 
 
==================== Registry (Whitelisted) ==================
 
(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)
 
HKLM\...\Run: [cAudioFilterAgent] => C:\Program Files\Conexant\cAudioFilterAgent\cAudioFilterAgent64.exe [894048 2013-01-11] (Conexant Systems, Inc.)
HKLM\...\Run: [SmartAudio] => C:\Program Files\CONEXANT\SAII\SACpl.exe [1647616 2012-06-13] (Conexant Systems, Inc.)
HKLM\...\Run: [ETDCtrl] => C:\Program Files\Elantech\ETDCtrl.exe [2890056 2013-08-07] (ELAN Microelectronics Corp.)
HKLM\...\Run: [TCrdMain] => C:\Program Files\TOSHIBA\Hotkey\TCrdMain_Win8.exe [2556768 2013-08-17] (TOSHIBA Corporation)
HKLM\...\Run: [TecoResident] => C:\Program Files\TOSHIBA\Teco\TecoResident.exe [178016 2013-08-21] (TOSHIBA Corporation)
HKLM\...\Run: [TSSSrv] => C:\Program Files (x86)\TOSHIBA\System Setting\TSSSrv.exe [296520 2013-09-11] (TOSHIBA Corporation)
HKLM\...\Run: [EKIJ5000StatusMonitor] => C:\Windows\system32\spool\DRIVERS\x64\3\EKIJ5000MUI.exe [2045440 2010-09-02] (Eastman Kodak Company)
HKLM\...\Run: [HP LaserJet 200 color MFP M276 Series Fax] => C:\Program Files (x86)\HP\Digital Imaging\Fax\Fax Driver 0.6 Base\hppfaxprintersrv.exe [3706424 2011-10-09] (Hewlett-Packard Company)
HKLM-x32\...\Run: [StartCCC] => C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\amd64\CLIStart.exe [766208 2013-08-30] (Advanced Micro Devices, Inc.)
HKLM-x32\...\Run: [ToshibaAppPlace] => C:\Program Files (x86)\Toshiba\Toshiba App Place\ToshibaAppPlace.exe [552960 2010-09-23] (Toshiba)
HKLM-x32\...\Run: [Adobe ARM] => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [959904 2013-11-21] (Adobe Systems Incorporated)
HKLM-x32\...\Run: [iTunesHelper] => C:\Program Files (x86)\iTunes\iTunesHelper.exe [152392 2014-05-15] (Apple Inc.)
HKLM-x32\...\Run: [QuickTime Task] => C:\Program Files (x86)\QuickTime\QTTask.exe [421888 2014-01-17] (Apple Inc.)
HKLM-x32\...\Run: [HP Software Update] => C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe [49208 2011-10-28] (Hewlett-Packard)
HKLM-x32\...\Run: [StatusAlerts] => C:\Program Files (x86)\HP\StatusAlerts\bin\HPStatusAlerts.exe [313248 2012-07-18] (Hewlett-Packard Company)
HKU\S-1-5-21-1346393695-1457566109-3095220557-1001\...\Run: [Spotify] => C:\Users\Kayla\AppData\Roaming\Spotify\Spotify.exe [6342200 2014-09-19] (Spotify Ltd)
HKU\S-1-5-21-1346393695-1457566109-3095220557-1001\...\Run: [Spotify Web Helper] => C:\Users\Kayla\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe [1245752 2014-09-19] (Spotify Ltd)
HKU\S-1-5-21-1346393695-1457566109-3095220557-1001\...\Run: [GarminExpressTrayApp] => C:\Program Files (x86)\Garmin\Express Tray\ExpressTray.exe [688984 2014-08-27] (Garmin Ltd or its subsidiaries)
HKU\S-1-5-21-1346393695-1457566109-3095220557-1001\...\Run: [Skype] => C:\Program Files (x86)\Skype\Phone\Skype.exe [22067296 2014-10-01] (Skype Technologies S.A.)
HKU\S-1-5-21-1346393695-1457566109-3095220557-1001\...\Run: [GoogleChromeAutoLaunch_F26BB86EA3E4FEC8A292945C971893C6] => C:\Program Files (x86)\Google\Chrome\Application\chrome.exe [856904 2014-12-05] (Google Inc.)
HKU\S-1-5-21-1346393695-1457566109-3095220557-1001\...\Run: [SUPERAntiSpyware] => C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe [6563608 2014-01-06] (SUPERAntiSpyware)
HKU\S-1-5-21-1346393695-1457566109-3095220557-1001\...\MountPoints2: {f279b75e-537a-11e4-8282-c4544404dbd1} - "E:\Autorun.exe" 
Startup: C:\Users\Kayla\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Nexon Launcher.lnk
ShortcutTarget: Nexon Launcher.lnk -> C:\Program Files (x86)\Nexon\Nexon Launcher\nexon_launcher.exe ()
 
==================== Internet (Whitelisted) ====================
 
(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)
 
HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://toshiba13.msn.com/?pc=TNJB
HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Start Page = http://toshiba13.msn.com/?pc=TNJB
HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://toshiba13.msn.com/?pc=TNJB
HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Default_Page_URL = http://toshiba13.msn.com/?pc=TNJB
HKU\S-1-5-21-1346393695-1457566109-3095220557-1001\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.com/en-us/?pc=UP97&ocid=UP97DHP
HKU\S-1-5-21-1346393695-1457566109-3095220557-1001\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://toshiba13.msn.com/?pc=TNJB
HKU\S-1-5-21-1346393695-1457566109-3095220557-1001\Software\Microsoft\Internet Explorer\Main,Secondary Start Pages = http://wol.jw.org/en/wol/h/r1/lp-e
Handler: skypec2c - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll (Microsoft Corporation)
Handler-x32: skypec2c - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll (Microsoft Corporation)
Hosts: There are more than one entry in Hosts. See Hosts section of Addition.txt
Tcpip\Parameters: [DhcpNameServer] 192.168.1.1 71.10.216.1 71.10.216.2
 
FireFox:
========
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation)
FF Plugin-x32: @Apple.com/iTunes,version=1.0 -> C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()
FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files (x86)\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation)
FF Plugin-x32: @nexon.net/NxGame -> C:\ProgramData\NexonUS\NGM\npNxGameUS.dll (Nexon)
FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.25.11\npGoogleUpdate3.dll (Google Inc.)
FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.25.11\npGoogleUpdate3.dll (Google Inc.)
FF Plugin-x32: @WildTangent.com/GamesAppPresenceDetector,Version=1.0 -> C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\0\NP_wtapp.dll ()
FF Plugin-x32: Adobe Reader -> C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF HKLM-x32\...\Firefox\Extensions: [{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}] - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_21.0.0.100\coFFPlgn
FF Extension: Norton Toolbar - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_21.0.0.100\coFFPlgn [2014-12-28]
FF HKLM-x32\...\Firefox\Extensions: [{BBDA0591-3099-440a-AA10-41764D9DB4DB}] - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_21.0.0.100\IPSFF
FF Extension: Norton Vulnerability Protection - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_21.0.0.100\IPSFF [2014-04-23]
 
Chrome: 
=======
CHR HomePage: Default -> hxxp://google.com/
CHR DefaultSuggestURL: Default -> {google:baseSuggestURL}search?{google:searchFieldtrialParameter}client={google:suggestClient}&gs_ri={google:suggestRid}&xssi=t&q={searchTerms}&{google:inputType}{google:cursorPosition}{google:currentPageUrl}{google:pageClassification}{google:searchVersion}{google:sessionToken}{google:prefetchQuery}sugkey={google:suggestAPIKeyParameter}
CHR Profile: C:\Users\Kayla\AppData\Local\Google\Chrome\User Data\Default
CHR Extension: (Google Slides) - C:\Users\Kayla\AppData\Local\Google\Chrome\User Data\Default\Extensions\aapocclcgogkmnckokdopfmhonfmgoek [2014-10-24]
CHR Extension: (Google Docs) - C:\Users\Kayla\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake [2014-10-24]
CHR Extension: (Google Drive) - C:\Users\Kayla\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf [2014-10-24]
CHR Extension: (Google Voice Search Hotword (Beta)) - C:\Users\Kayla\AppData\Local\Google\Chrome\User Data\Default\Extensions\bepbmhgboaologfdajaanbcjmnhjmhfn [2014-10-24]
CHR Extension: (YouTube) - C:\Users\Kayla\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2014-10-24]
CHR Extension: (Google Search) - C:\Users\Kayla\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2014-10-24]
CHR Extension: (Google Sheets) - C:\Users\Kayla\AppData\Local\Google\Chrome\User Data\Default\Extensions\felcaaldnbdncclmgdcncolpebgiejap [2014-10-24]
CHR Extension: (AdBlock) - C:\Users\Kayla\AppData\Local\Google\Chrome\User Data\Default\Extensions\gighmmpiobklfepjocnamgkkbiglidom [2014-10-24]
CHR Extension: (Norton Identity Safe) - C:\Users\Kayla\AppData\Local\Google\Chrome\User Data\Default\Extensions\iikflkcanblccfahdhdonehdalibjnif [2014-10-24]
CHR Extension: (Google Wallet) - C:\Users\Kayla\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2014-10-24]
CHR Extension: (Gmail) - C:\Users\Kayla\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2014-10-24]
CHR HKLM\...\Chrome\Extension: [iikflkcanblccfahdhdonehdalibjnif] - No Path
CHR HKLM-x32\...\Chrome\Extension: [iikflkcanblccfahdhdonehdalibjnif] - No Path
 
==================== Services (Whitelisted) =================
 
(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)
 
R2 !SASCORE; C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE [144152 2013-10-10] (SUPERAntiSpyware.com)
R2 AdaptiveSleepService; C:\Program Files\ATI Technologies\ATI.ACE\A4\AdaptiveSleepService.exe [99328 2013-08-30] () [File not signed]
R2 c2cautoupdatesvc; C:\Program Files (x86)\Skype\Toolbars\AutoUpdate\SkypeC2CAutoUpdateSvc.exe [1390176 2014-07-14] (Microsoft Corporation)
R2 c2cpnrsvc; C:\Program Files (x86)\Skype\Toolbars\PNRSvc\SkypeC2CPNRSvc.exe [1767520 2014-07-14] (Microsoft Corporation)
R2 dts_apo_service; C:\Program Files (x86)\DTS, Inc\DTS Studio Sound\dts_apo_service.exe [19792 2013-09-10] ()
R2 ETDService; C:\Program Files\Elantech\ETDService.exe [101192 2013-08-07] (ELAN Microelectronics Corp.)
R2 GamesAppIntegrationService; C:\Program Files (x86)\WildTangent Games\App\GamesAppIntegrationService.exe [235008 2013-07-16] (TODO: <Company name>) [File not signed]
R2 Garmin Core Update Service; C:\Program Files (x86)\Garmin\Core Update Service\Garmin.Cartography.MapUpdate.CoreService.exe [441176 2014-08-27] (Garmin Ltd or its subsidiaries)
S3 HP DS Service; C:\Program Files (x86)\HP\HPBDSService\HPBDSService.exe [13824 2011-10-17] (Hewlett-Packard Company) [File not signed]
R2 HP LaserJet Service; C:\Program Files (x86)\HP\HPLaserJetService\HPLaserJetService.exe [164864 2012-05-02] (HP) [File not signed]
S3 IDriverT; C:\Program Files (x86)\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe [69632 2005-04-03] (Macrovision Corporation) [File not signed]
R2 NAT; C:\Program Files (x86)\Norton Anti-Theft\Engine\1.10.0.9\NAT.exe [232424 2013-10-11] (Symantec Corporation)
R2 Net Driver HPZ12; C:\Windows\System32\HPZinw12.dll [50688 2011-04-13] (Hewlett-Packard) [File not signed]
R2 NIS; C:\Program Files (x86)\Norton Internet Security\Engine\21.6.0.32\NIS.exe [276376 2014-09-21] (Symantec Corporation)
R2 Pml Driver HPZ12; C:\Windows\System32\HPZipm12.dll [66048 2011-04-13] (Hewlett-Packard) [File not signed]
R2 SBSDWSCService; C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe [1153368 2009-01-26] (Safer Networking Ltd.)
S3 WdNisSvc; C:\Program Files\Windows Defender\NisSrv.exe [368632 2014-09-21] (Microsoft Corporation)
R2 WinDefend; C:\Program Files\Windows Defender\MsMpEng.exe [23792 2014-09-21] (Microsoft Corporation)
 
==================== Drivers (Whitelisted) ====================
 
(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)
 
R3 AmdAS4; C:\Windows\System32\drivers\AmdAS4.sys [17504 2013-02-07] (Advanced Micro Devices, INC.)
R2 APXACC; C:\Windows\system32\DRIVERS\appexDrv.sys [219360 2013-04-18] (AppEx Networks Corporation)
R3 AtiHDAudioService; C:\Windows\system32\drivers\AtihdWB6.sys [138240 2013-06-22] (Advanced Micro Devices)
R3 BHDrvx64; C:\Program Files (x86)\Norton Internet Security\NortonData\21.0.0.100\Definitions\BASHDefs\20140510.001\BHDrvx64.sys [1530160 2014-05-09] (Symantec Corporation)
R1 ccSet_NAT; C:\Windows\system32\drivers\NATx64\010A000.009\ccSetx64.sys [150104 2013-07-29] (Symantec Corporation)
R3 ccSet_NIS; C:\Windows\system32\drivers\NISx64\1506000.020\ccSetx64.sys [162392 2014-02-24] (Symantec Corporation)
R3 eeCtrl; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys [484952 2014-04-23] (Symantec Corporation)
R3 EraserUtilRebootDrv; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [137648 2014-04-23] (Symantec Corporation) [File not signed]
S3 GeneStor; C:\Windows\System32\drivers\GeneStor.sys [105704 2013-08-16] (GenesysLogic)
R3 IDSVia64; C:\Program Files (x86)\Norton Internet Security\NortonData\21.0.0.100\Definitions\IPSDefs\20140523.001\IDSvia64.sys [525016 2014-04-22] (Symantec Corporation)
S3 MBAMSwissArmy; C:\Windows\system32\drivers\MBAMSwissArmy.sys [129752 2014-12-23] (Malwarebytes Corporation)
S3 NAVENG; C:\Program Files (x86)\Norton Internet Security\NortonData\21.0.0.100\Definitions\VirusDefs\20140523.001\ENG64.SYS [126040 2014-05-22] (Symantec Corporation)
S3 NAVEX15; C:\Program Files (x86)\Norton Internet Security\NortonData\21.0.0.100\Definitions\VirusDefs\20140523.001\EX64.SYS [2099288 2014-05-22] (Symantec Corporation)
R3 RTWlanE; C:\Windows\system32\DRIVERS\rtwlane.sys [2945240 2013-09-12] (Realtek Semiconductor Corporation                           )
R1 SASDIFSV; C:\Program Files\SUPERAntiSpyware\SASDIFSV64.SYS [14928 2011-07-22] (SUPERAdBlocker.com and SUPERAntiSpyware.com)
R1 SASKUTIL; C:\Program Files\SUPERAntiSpyware\SASKUTIL64.SYS [12368 2011-07-12] (SUPERAdBlocker.com and SUPERAntiSpyware.com)
S3 SRTSP; C:\Windows\System32\Drivers\NISx64\1506000.020\SRTSP64.SYS [876248 2014-08-25] (Symantec Corporation)
R3 SRTSPX; C:\Windows\system32\drivers\NISx64\1506000.020\SRTSPX64.SYS [37592 2014-08-25] (Symantec Corporation)
R3 SymDS; C:\Windows\system32\drivers\NISx64\1506000.020\SYMDS64.SYS [493656 2013-07-31] (Symantec Corporation)
R3 SymEFA; C:\Windows\system32\drivers\NISx64\1506000.020\SYMEFA64.SYS [1148120 2014-03-03] (Symantec Corporation)
S4 SymELAM; C:\Windows\system32\drivers\NISx64\1506000.020\SymELAM.sys [23568 2013-07-31] (Symantec Corporation)
R3 SymEvent; C:\Windows\system32\Drivers\SYMEVENT64x86.SYS [177752 2013-12-15] (Symantec Corporation)
R3 SymIRON; C:\Windows\system32\drivers\NISx64\1506000.020\Ironx64.SYS [266968 2014-08-06] (Symantec Corporation)
R3 SymNetS; C:\Windows\System32\Drivers\NISx64\1506000.020\SYMNETS.SYS [593112 2014-02-17] (Symantec Corporation)
R3 Thotkey; C:\Windows\System32\drivers\Thotkey.sys [32624 2013-08-19] (Windows ® Win 7 DDK provider)
S3 WdNisDrv; C:\Windows\System32\Drivers\WdNisDrv.sys [114496 2014-09-21] (Microsoft Corporation)
S3 EagleX64; \??\C:\Windows\system32\drivers\EagleX64.sys [X]
 
==================== NetSvcs (Whitelisted) ===================
 
(If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.)
 
 
==================== One Month Created Files and Folders ========
 
(If an entry is included in the fixlist, the file\folder will be moved.)
 
2014-12-29 02:31 - 2014-12-29 02:31 - 00020453 _____ () C:\Users\Kayla\Desktop\FRST.txt
2014-12-29 01:27 - 2014-12-29 01:27 - 00000143 _____ () C:\Users\Kayla\Desktop\ESET results.txt
2014-12-28 23:58 - 2014-12-28 23:58 - 00000000 ____D () C:\Program Files (x86)\ESET
2014-12-28 23:57 - 2014-12-28 23:57 - 02347384 _____ (ESET) C:\Users\Kayla\Desktop\esetsmartinstaller_enu.exe
2014-12-28 23:52 - 2014-12-28 23:52 - 00000000 ____D () C:\Users\Kayla\Desktop\FRST-OlderVersion
2014-12-28 23:50 - 2014-12-28 23:50 - 00000507 _____ () C:\Users\Kayla\Downloads\fixlist (1).txt
2014-12-24 17:40 - 2014-12-24 17:40 - 00000000 __SHD () C:\Users\Kayla\AppData\Local\EmieBrowserModeList
2014-12-23 22:50 - 2014-12-23 23:22 - 00129752 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\MBAMSwissArmy.sys
2014-12-23 22:50 - 2014-12-23 22:50 - 00001129 _____ () C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
2014-12-23 22:50 - 2014-12-23 22:50 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes Anti-Malware
2014-12-23 22:49 - 2014-12-23 22:49 - 00000000 ____D () C:\Program Files (x86)\Malwarebytes Anti-Malware
2014-12-23 22:49 - 2014-11-21 06:14 - 00093400 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mbamchameleon.sys
2014-12-23 22:49 - 2014-11-21 06:14 - 00064216 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mwac.sys
2014-12-23 22:49 - 2014-11-21 06:14 - 00025816 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mbam.sys
2014-12-23 22:46 - 2014-12-23 22:47 - 20447072 _____ (Malwarebytes Corporation ) C:\Users\Kayla\Desktop\mbam-setup-2.0.4.1028.exe
2014-12-23 22:25 - 2014-12-23 22:25 - 00003395 _____ () C:\Users\Kayla\Desktop\AdwCleaner[S0].txt
2014-12-23 22:07 - 2014-11-26 13:10 - 00714720 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerApp.exe
2014-12-23 22:07 - 2014-11-26 13:10 - 00106976 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
2014-12-23 22:03 - 2014-12-23 22:03 - 00000000 ____D () C:\Windows\system32\appraiser
2014-12-23 21:47 - 2014-12-23 21:51 - 00000000 ____D () C:\AdwCleaner
2014-12-23 21:45 - 2014-12-23 21:46 - 02173952 _____ () C:\Users\Kayla\Desktop\AdwCleaner.exe
2014-12-22 10:53 - 2014-12-22 10:55 - 00034001 _____ () C:\Users\Kayla\Desktop\Addition.txt
2014-12-22 10:51 - 2014-12-29 02:32 - 00000000 ____D () C:\FRST
2014-12-22 10:49 - 2014-12-28 23:52 - 02123264 _____ (Farbar) C:\Users\Kayla\Desktop\FRST64.exe
2014-12-21 10:45 - 2014-11-09 18:29 - 00034304 _____ (Microsoft Corporation) C:\Windows\system32\DeviceSetupStatusProvider.dll
2014-12-21 10:45 - 2014-11-09 17:51 - 00028672 _____ (Microsoft Corporation) C:\Windows\SysWOW64\DeviceSetupStatusProvider.dll
2014-12-21 10:45 - 2014-10-30 15:39 - 01970432 _____ (Microsoft Corporation) C:\Windows\system32\crypt32.dll
2014-12-21 10:45 - 2014-10-30 15:38 - 01612992 _____ (Microsoft Corporation) C:\Windows\SysWOW64\crypt32.dll
2014-12-21 10:42 - 2014-12-21 10:42 - 00688992 _____ (Swearware) C:\Users\Kayla\Desktop\dds.com
2014-12-21 10:40 - 2014-11-06 20:16 - 01762840 _____ (Microsoft Corporation) C:\Windows\system32\WindowsCodecs.dll
2014-12-21 10:40 - 2014-11-06 19:26 - 01489072 _____ (Microsoft Corporation) C:\Windows\SysWOW64\WindowsCodecs.dll
2014-12-21 10:39 - 2014-12-03 15:37 - 00227328 _____ (Microsoft Corporation) C:\Windows\system32\aepdu.dll
2014-12-21 10:39 - 2014-12-03 15:09 - 00830464 _____ (Microsoft Corporation) C:\Windows\system32\appraiser.dll
2014-12-21 10:39 - 2014-12-02 15:09 - 01083392 _____ (Microsoft Corporation) C:\Windows\system32\aeinv.dll
2014-12-21 10:39 - 2014-12-02 15:09 - 00740864 _____ (Microsoft Corporation) C:\Windows\system32\invagent.dll
2014-12-21 10:39 - 2014-12-02 15:09 - 00412672 _____ (Microsoft Corporation) C:\Windows\system32\generaltel.dll
2014-12-21 10:39 - 2014-12-02 15:09 - 00396288 _____ (Microsoft Corporation) C:\Windows\system32\devinv.dll
2014-12-21 10:39 - 2014-12-02 15:09 - 00192000 _____ (Microsoft Corporation) C:\Windows\system32\aepic.dll
2014-12-21 10:39 - 2014-10-31 15:57 - 01091072 _____ (Microsoft Corporation) C:\Windows\system32\MrmCoreR.dll
2014-12-21 10:39 - 2014-10-31 15:47 - 00790528 _____ (Microsoft Corporation) C:\Windows\SysWOW64\MrmCoreR.dll
2014-12-21 10:39 - 2014-10-30 14:37 - 00129536 _____ (Microsoft Corporation) C:\Windows\SysWOW64\poqexec.exe
2014-12-21 10:39 - 2014-10-30 14:34 - 00146432 _____ (Microsoft Corporation) C:\Windows\system32\poqexec.exe
2014-12-21 10:39 - 2014-10-12 18:43 - 00238912 ____C (Microsoft Corporation) C:\Windows\system32\Drivers\sdbus.sys
2014-12-21 10:39 - 2014-10-12 18:43 - 00153920 ____C (Microsoft Corporation) C:\Windows\system32\Drivers\dumpsd.sys
2014-12-21 10:39 - 2014-10-12 18:43 - 00086336 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\pdc.sys
2014-12-21 10:39 - 2014-10-12 18:43 - 00039744 ____C (Microsoft Corporation) C:\Windows\system32\Drivers\intelpep.sys
2014-12-21 10:38 - 2014-11-21 19:13 - 25059840 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.dll
2014-12-21 10:38 - 2014-11-21 18:50 - 00580096 _____ (Microsoft Corporation) C:\Windows\system32\vbscript.dll
2014-12-21 10:38 - 2014-11-21 18:49 - 02885120 _____ (Microsoft Corporation) C:\Windows\system32\iertutil.dll
2014-12-21 10:38 - 2014-11-21 18:49 - 00417280 _____ (Microsoft Corporation) C:\Windows\system32\html.iec
2014-12-21 10:38 - 2014-11-21 18:48 - 00088064 _____ (Microsoft Corporation) C:\Windows\system32\MshtmlDac.dll
2014-12-21 10:38 - 2014-11-21 18:35 - 00812544 _____ (Microsoft Corporation) C:\Windows\system32\jscript.dll
2014-12-21 10:38 - 2014-11-21 18:34 - 06039552 _____ (Microsoft Corporation) C:\Windows\system32\jscript9.dll
2014-12-21 10:38 - 2014-11-21 18:22 - 19749376 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.dll
2014-12-21 10:38 - 2014-11-21 18:08 - 00092160 _____ (Microsoft Corporation) C:\Windows\system32\mshtmled.dll
2014-12-21 10:38 - 2014-11-21 18:07 - 00501248 _____ (Microsoft Corporation) C:\Windows\SysWOW64\vbscript.dll
2014-12-21 10:38 - 2014-11-21 18:06 - 00340992 _____ (Microsoft Corporation) C:\Windows\SysWOW64\html.iec
2014-12-21 10:38 - 2014-11-21 18:06 - 00145408 _____ (Microsoft Corporation) C:\Windows\system32\iepeers.dll
2014-12-21 10:38 - 2014-11-21 18:05 - 00316928 _____ (Microsoft Corporation) C:\Windows\system32\dxtrans.dll
2014-12-21 10:38 - 2014-11-21 18:05 - 00064000 _____ (Microsoft Corporation) C:\Windows\SysWOW64\MshtmlDac.dll
2014-12-21 10:38 - 2014-11-21 18:01 - 02277888 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iertutil.dll
2014-12-21 10:38 - 2014-11-21 17:59 - 01032704 _____ (Microsoft Corporation) C:\Windows\system32\inetcomm.dll
2014-12-21 10:38 - 2014-11-21 17:55 - 00661504 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript.dll
2014-12-21 10:38 - 2014-11-21 17:52 - 00262144 _____ (Microsoft Corporation) C:\Windows\system32\webcheck.dll
2014-12-21 10:38 - 2014-11-21 17:49 - 00800768 _____ (Microsoft Corporation) C:\Windows\system32\msfeeds.dll
2014-12-21 10:38 - 2014-11-21 17:49 - 00718848 _____ (Microsoft Corporation) C:\Windows\system32\ie4uinit.exe
2014-12-21 10:38 - 2014-11-21 17:49 - 00373760 _____ (Microsoft Corporation) C:\Windows\system32\iedkcs32.dll
2014-12-21 10:38 - 2014-11-21 17:46 - 02125312 _____ (Microsoft Corporation) C:\Windows\system32\inetcpl.cpl
2014-12-21 10:38 - 2014-11-21 17:43 - 14412800 _____ (Microsoft Corporation) C:\Windows\system32\ieframe.dll
2014-12-21 10:38 - 2014-11-21 17:35 - 00076288 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtmled.dll
2014-12-21 10:38 - 2014-11-21 17:34 - 00128000 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iepeers.dll
2014-12-21 10:38 - 2014-11-21 17:33 - 00285696 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxtrans.dll
2014-12-21 10:38 - 2014-11-21 17:29 - 04299264 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9.dll
2014-12-21 10:38 - 2014-11-21 17:29 - 00880128 _____ (Microsoft Corporation) C:\Windows\SysWOW64\inetcomm.dll
2014-12-21 10:38 - 2014-11-21 17:28 - 02358272 _____ (Microsoft Corporation) C:\Windows\system32\wininet.dll
2014-12-21 10:38 - 2014-11-21 17:25 - 00230400 _____ (Microsoft Corporation) C:\Windows\SysWOW64\webcheck.dll
2014-12-21 10:38 - 2014-11-21 17:23 - 00688640 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msfeeds.dll
2014-12-21 10:38 - 2014-11-21 17:23 - 00326656 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iedkcs32.dll
2014-12-21 10:38 - 2014-11-21 17:22 - 02052096 _____ (Microsoft Corporation) C:\Windows\SysWOW64\inetcpl.cpl
2014-12-21 10:38 - 2014-11-21 17:15 - 01548288 _____ (Microsoft Corporation) C:\Windows\system32\urlmon.dll
2014-12-21 10:38 - 2014-11-21 17:13 - 12836864 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieframe.dll
2014-12-21 10:38 - 2014-11-21 17:03 - 00800768 _____ (Microsoft Corporation) C:\Windows\system32\ieapfltr.dll
2014-12-21 10:38 - 2014-11-21 17:00 - 01888256 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wininet.dll
2014-12-21 10:38 - 2014-11-21 16:56 - 01307136 _____ (Microsoft Corporation) C:\Windows\SysWOW64\urlmon.dll
2014-12-21 10:38 - 2014-11-21 16:54 - 00710144 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieapfltr.dll
 
==================== One Month Modified Files and Folders =======
 
(If an entry is included in the fixlist, the file\folder will be moved.)
 
2014-12-29 02:25 - 2013-12-15 22:23 - 00000918 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2014-12-29 02:00 - 2013-08-22 07:36 - 00000000 ____D () C:\Windows\system32\sru
2014-12-29 01:54 - 2013-12-15 21:55 - 02021917 _____ () C:\Windows\WindowsUpdate.log
2014-12-28 23:57 - 2014-11-13 20:46 - 00000000 ___DO () C:\Users\Kayla\SkyDrive
2014-12-28 23:56 - 2014-10-09 15:03 - 00000000 ____D () C:\Users\Kayla\AppData\Local\NexonLauncher
2014-12-28 23:55 - 2014-10-18 19:30 - 00000000 ____D () C:\Users\Kayla\AppData\Roaming\Skype
2014-12-28 23:55 - 2014-05-02 14:52 - 00000000 ____D () C:\Users\Kayla\AppData\Roaming\Spotify
2014-12-28 23:54 - 2013-12-15 22:23 - 00000914 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2014-12-28 23:54 - 2013-09-11 21:19 - 00062840 _____ () C:\Windows\PFRO.log
2014-12-28 23:54 - 2013-08-22 06:45 - 00000006 ____H () C:\Windows\Tasks\SA.DAT
2014-12-28 23:53 - 2013-08-22 05:25 - 00524288 ___SH () C:\Windows\system32\config\BBI
2014-12-28 23:52 - 2013-12-15 22:19 - 07494252 _____ () C:\Users\Public\CAFADEBUG.log
2014-12-28 23:50 - 2014-04-23 12:47 - 00003914 _____ () C:\Windows\System32\Tasks\User_Feed_Synchronization-{E67ACC25-26F0-42BA-B86F-D461FD476F52}
2014-12-24 17:40 - 2013-08-22 07:20 - 00000000 ____D () C:\Windows\CbsTemp
2014-12-24 16:29 - 2013-08-22 07:36 - 00000000 ____D () C:\Windows\rescache
2014-12-24 15:37 - 2014-04-23 12:29 - 00003600 _____ () C:\Windows\System32\Tasks\Optimize Start Menu Cache Files-S-1-5-21-1346393695-1457566109-3095220557-1001
2014-12-23 22:27 - 2014-10-24 00:03 - 00002214 _____ () C:\Users\Public\Desktop\Google Chrome.lnk
2014-12-23 22:10 - 2013-08-22 05:25 - 00262144 ___SH () C:\Windows\system32\config\ELAM
2014-12-23 22:03 - 2014-10-09 14:40 - 00000000 ___SD () C:\Windows\system32\CompatTel
2014-12-23 22:03 - 2013-08-22 07:36 - 00000000 ____D () C:\Windows\system32\sr-Latn-RS
2014-12-23 22:03 - 2013-08-22 07:36 - 00000000 ____D () C:\Windows\system32\sr-Latn-CS
2014-12-23 22:03 - 2013-08-22 07:36 - 00000000 ____D () C:\Windows\PolicyDefinitions
2014-12-23 22:00 - 2014-04-28 12:58 - 00000000 ____D () C:\Windows\system32\MRT
2014-12-23 21:55 - 2014-04-28 12:57 - 112710672 _____ (Microsoft Corporation) C:\Windows\system32\MRT.exe
2014-12-23 21:42 - 2014-05-10 23:40 - 00000000 ____D () C:\Users\Kayla\AppData\Local\CrashDumps
2014-12-22 10:56 - 2013-08-22 07:36 - 00000000 ____D () C:\Windows\AppReadiness
 
==================== Bamital & volsnap Check =================
 
(There is no automatic fix for files that do not pass verification.)
 
C:\Windows\System32\winlogon.exe => File is digitally signed
C:\Windows\System32\wininit.exe => File is digitally signed
C:\Windows\explorer.exe => File is digitally signed
C:\Windows\SysWOW64\explorer.exe => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\SysWOW64\svchost.exe => File is digitally signed
C:\Windows\System32\services.exe => File is digitally signed
C:\Windows\System32\User32.dll => File is digitally signed
C:\Windows\SysWOW64\User32.dll => File is digitally signed
C:\Windows\System32\userinit.exe => File is digitally signed
C:\Windows\SysWOW64\userinit.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
C:\Windows\System32\Drivers\volsnap.sys => File is digitally signed
 
 
LastRegBack: 2014-12-22 11:02
 
==================== End Of Log ============================


#8 deeprybka

deeprybka

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Posted 29 December 2014 - 04:50 PM

This looks good indeed. :)

That's it! abklatsch.gif
Your logs look clean to me at the moment. :thumbup2:
We're gonna clean up everything now, close security holes on your computer and in the end I'll provide you with a list of security tips so you hopefully will not need our help anymore in the future.


My help is free for everybody.
If you want to support me fighting against malware or buy me a beer for the assistance you received, then you can consider a donation: btn_donate_SM.gif
Thank you!


Clean Upcleanupm.PNG

Now we remove all the tools we used (including their logs and quarantine folders), restore your settings and delete old and infected system restorepoints:

  • You can uninstall programs that you had to install (e.g. MBAM or ESET Onlinescanner) in the control panel if you so wish.
  • Download delfix.pngDelFix (by Xplode) and save it to your Desktop.
    • Close all running programs and start delfix.exe.
    • Make sure that all available options are checked.
    • Click on Run
    • DelFix should remove all our tools and delete itself afterwards. I don't need the log file.
  • If there is still something left you can delete it manually.

Closing security holes

Many infections happen via drive-by downloads that run unnoticed in the background while the user visits an infected website. To achieve this malware exploits security holes in installed software (e.g. browser or its plugins). Older versions of such software often have lots of known exploitable holes. Therefore it's very important to always keep your software up-to-date.
The following software is outdated. Make sure you remove all old versions and install the current one instead if you need the program:

 

Google Chrome 38

 

Tips

I recommend to read and follow the "16 simple and easy ways to keep your computer safe and secure on the Internet" (Link) by Lawrence Abrams.


regards,
deeprybka
:busy:
Neminem laede, immo omnes, quantum potes, iuva. Arthur Schopenhauer
 
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#9 deeprybka

deeprybka

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  • Gender:Male
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  • Local time:01:25 AM

Posted 03 January 2015 - 09:29 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
regards,
deeprybka
:busy:
Neminem laede, immo omnes, quantum potes, iuva. Arthur Schopenhauer
 
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