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Random BSOD - Programs Randomly Crashing


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#1 ITGeekGirl

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Posted 21 December 2014 - 03:36 PM

Okay I am at my wits end.My computer is Windows 7 64bit.  I've had this computer for about a year. It's the computer I record my gameplay videos for YouTube and render them out with Adobe Premiere CS6. 

For the past month it has been randomly crashing programs and giving me BSOD. Reasons range from MEMORY_MANAGEMENT, SYSTEM_SERVICE_EXCEPTION, to even PAGE_FAULT_IN_NONPAGED_AREA.

 

I thought it might be a HD problem. I currently have 2 internal drives and 1 External. Scans show no problems. 

 

I thought it might be a video driver problem. I downloaded the latest drivers and did a clean install.

 

I thought it might be malware. I've run every program I have in my arsenal. Malwarebytes, Superantispyware, Rkill, Rouge-killer, and all they've turned up was some PUPs and some tracking cookies. Nothing serious.

 

I thought something in my OS might be broken. I've run the tweaking windows repair all-in-one. Still having the same problems. Sometimes my games will just up and close so this FEELS like malware. It's just so random! But I don't want to do a complete reformat and reinstall everything to find it was a hardware issue. Do you understand what I am saying? 

 

I've even tried restoring my computer to a previous point, but the issue persists. 

 

Please help me out here, I'm begging you!



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#2 Miguel_92

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Posted 21 December 2014 - 03:56 PM

I got told a while back that PAGE_FAULT_IN_NONPAGED_AREA could be a RAM problem. Not sure about the other BSOD Problem. So you could try a ram test to see which one is faulty.


Edited by Miguel_92, 21 December 2014 - 04:06 PM.


#3 ITGeekGirl

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Posted 21 December 2014 - 05:55 PM

I don't know how I'd test it, since it's completely random. One day I went all day without a single crash or BSOD. Another day it happened every hour.



#4 Miguel_92

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Posted 21 December 2014 - 06:17 PM

How much ram has your PC got? And you can download programs to check your ram for errors.


Edited by Miguel_92, 21 December 2014 - 06:19 PM.


#5 ITGeekGirl

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Posted 21 December 2014 - 06:22 PM

16G



#6 Miguel_92

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Posted 21 December 2014 - 06:33 PM

Better than my awful PC Anyway lol which only has 3GB. memtest86 can test ram if my memory serves me correctly but you will need a blank USB Drive or a blank CD to download it.



#7 ITGeekGirl

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Posted 21 December 2014 - 08:42 PM

Okay so instead of running that program, I've taken two sticks of RAM out. If it crashes or BSODs I'll put these two in and take the other two out. Then we can find out if it's a bad stick or not.



#8 Miguel_92

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Posted 21 December 2014 - 11:24 PM

I also forgot to mention that as a test lol. How often does your PC Crash? Is it every few days or every day?



#9 ITGeekGirl

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Posted 22 December 2014 - 06:38 PM

It's usually pretty random. So far it's been a day since I removed the RAM, and no problems. I'll give it another day before I say it was the RAM after all. 



#10 Miguel_92

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Posted 23 December 2014 - 02:48 PM

Ah Right.  If it is the RAM at least you won't have to format your PC which i feel like doing atm. What games do you stream on youtube btw?



#11 ITGeekGirl

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Posted 23 December 2014 - 02:57 PM

Mostly minecraft, but I play a lot of other games for fun as well. I'm pretty confident it was the RAM at this point. Computer is running way better than it has ever. I'll try playing some of the games it was frequently crashing on tonight.



#12 Miguel_92

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Posted 23 December 2014 - 06:15 PM

Good stuff. I only play GTA 3 & VC on PC and that's only when i can be bothered lol but i use my PS4 Mainly. Hopefully the games won't crash this time :lol:



#13 ITGeekGirl

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Posted 24 December 2014 - 07:25 AM

No crashing while gaming, or rendering. No random BSOD in over two days. I think we nailed this one. RAM it was!



#14 Miguel_92

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Posted 24 December 2014 - 02:43 PM

Great! Glad i could help B).






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