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No internet (unidentified network) on Windows Server 2012 R2


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10 replies to this topic

#1 kmccmk9

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Posted 21 December 2014 - 03:35 PM

It feels like I have tried everything I can find on the internet at this point. I recently installed the server OS and everything seemed fine until the internet was simply not there.

I have confirmed that under ipconfig /all, I have no IP address.

IPConfig Output:

Windows IP Configuration

Host Name . . . . . . . . . . . . : WIN-MGQ8FQSB86P
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Ethernet:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Generic Marvell Yukon 88E8056 based Ether
net Controller
Physical Address. . . . . . . . . : 00-1C-25-56-D1-31
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Autoconfiguration IPv4 Address. . : 169.254.32.210(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{6CAB0E81-85BD-40D6-8D3E-A122404EC4E8}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

IPConfig /all when set to static IP

C:\Users\Administrator>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : WIN-MGQ8FQSB86P
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Ethernet:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Generic Marvell Yukon 88E8056 based Ether
net Controller
Physical Address. . . . . . . . . : 00-1C-25-56-D1-31
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.1.15(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{6CAB0E81-85BD-40D6-8D3E-A122404EC4E8}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

What I have tried:

  1. Restarted the computer
  2. Restarted the router
  3. Switched the cable
  4. Installed network drivers
  5. Modify the registry directly
  6. netsh int ip
  7. Reset Static IP instead of DHCP

I really have no more ideas. Its also weird that the router does not recognize it all

Any help would be greatly appreciated.



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#2 JohnC_21

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Posted 21 December 2014 - 04:19 PM

The only thing I would suggest is installing the latest driver unfortunately on Marvel's site the latest is only for Windows Server 2008.

 

http://www.marvell.com/support/downloads/search.do


Edited by JohnC_21, 21 December 2014 - 04:19 PM.


#3 kmccmk9

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Posted 21 December 2014 - 04:45 PM

The only thing I would suggest is installing the latest driver unfortunately on Marvel's site the latest is only for Windows Server 2008.

 

http://www.marvell.com/support/downloads/search.do

Ya I was actually having trouble with that since its a .sys file and not an installer, Microsoft doesn't let me install it since "its version" is better. Do you know of a way I can force it to use the downloaded driver?



#4 JohnC_21

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Posted 21 December 2014 - 04:59 PM

Other than updating the driver in Device Manager, no. I would think that Microsoft's later driver would work though.

 

Unzip the files to a folder on your desktop.

 

I am not sure of Server but see this. You select "let me pick from a list" then select the device and browse to the inf file in the folder you unzipped.



#5 kmccmk9

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Posted 21 December 2014 - 05:30 PM

Other than updating the driver in Device Manager, no. I would think that Microsoft's later driver would work though.

 

Unzip the files to a folder on your desktop.

 

I am not sure of Server but see this. You select "let me pick from a list" then select the device and browse to the inf file in the folder you unzipped.

Ok so I finally got one to install, rebooted and unfortunately I have the same problem.


Edited by kmccmk9, 21 December 2014 - 05:40 PM.


#6 JohnC_21

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Posted 21 December 2014 - 06:02 PM

When you applied the static IP it looks like everything is in order. I'm thinking it's hardware related. Does this computer have USB3.0 or just USB 2.0. I have had success with something similar to one of these but not sure about Windows Server drivers though.

 

When you did the following command, you used an elevated command prompt, correct?

 

netsh int ip reset c:\resetlog.txt

 

I guess you could rule out the NIC card by using a Live linux disk and see if the NIC works.

 

Edit: You may get more responses if you post a new thread in the Networking Forum.


Edited by JohnC_21, 21 December 2014 - 06:04 PM.


#7 kmccmk9

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Posted 21 December 2014 - 06:08 PM

When you applied the static IP it looks like everything is in order. I'm thinking it's hardware related. Does this computer have USB3.0 or just USB 2.0. I have had success with something similar to one of these but not sure about Windows Server drivers though.

 

When you did the following command, you used an elevated command prompt, correct?

 

netsh int ip reset c:\resetlog.txt

 

I guess you could rule out the NIC card by using a Live linux disk and see if the NIC works.

 

Edit: You may get more responses if you post a new thread in the Networking Forum.

Thanks for that idea, it may come down to that. I did try that command although I never output to a log file. I will give that a shot and see if the log file can lead me anywhere. 

 

Is it possible for MOD to move this to the networking forum?



#8 JohnC_21

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Posted 21 December 2014 - 06:10 PM

There should be a report button at the bottom of your post. You can use that to ask for the thread to be moved or send a PM to one of the MODs



#9 techguy773

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Posted 24 December 2014 - 04:49 AM

Can you ping the gateway when the card is configured with the static IP address?

If yes, it should be a DHCP issue.

Here is an article about how to troubleshoot this issue, it may be helpful.

http://technet.microsoft.com/en-us/library/cc757164(v=WS.10).aspx



#10 jackysonic

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Posted 30 December 2014 - 04:39 AM

Whether or not other computers which connected onto the same router got the same issue? If others work fine, try to replace your network card - if you cannot find a proper driver for it, you will have to replace the device or downgrade to a lower version of Windows. 



#11 PPCLI

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Posted 30 December 2015 - 08:47 PM

Install Marvel Windows 8 drivers ( worked for me - marvell yukon 88E8056 - ASUS P5Q-E Mobo)

 

http://www.marvell.com/support/downloads/search.do#

 

Windows Server 2012 is Windows 8 repackaged after all.

Same Issue with Intel NUC's no drivers for Windows Server 2012 but there are for Windows 8, fortunately Marvell's Windows 8 drivers just work.

 

Cheers


Edited by PPCLI, 30 December 2015 - 08:51 PM.





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