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powershell has stopped working, slow internet


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#1 evanwishcoil

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Posted 21 December 2014 - 10:25 AM

Hello. i am running windows seven, gateway NV54,  and recently i keep getting a pop up that says powershell has stopped working

also the internet has been going VERY slow with upload/download speeds at .06 where as the tower computer was much much higher

i have antimaleware, superantispyware , hitman pro, free window registry repair, cc cleaner, adn the on ei use often avg

i also used emsisoft emergency kit a few times and it picked things up. i tried it this morning and it picked up nothing


help would be greatly appreciated.


Edited by hamluis, 21 December 2014 - 11:56 AM.
Moved from Win 7 to Am I Infected - Hamluis.


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#2 Guest_LighthouseParty_*

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Posted 21 December 2014 - 11:24 AM

QuoteQuote

i have antimaleware, superantispyware , hitman pro, free window registry repair, cc cleaner, adn the on ei use often avg

 
Hello there,
 
Here at Bleeping Computer, we do not recommend the use of registry cleaners, as they can cause a numerous amount of issues to your computer.
 
Can you please provide us with the full message you receive with Windows Powershell. How frequently do you receive it?

Please download MiniToolBox to your desktop

  • Double click MiniToolBox.
  • Select the following and then press go.
  • Post the log in your next reply.

Flush DNS
Reset IE Proxy Settings
Reset FF Proxy Settings
List Installed Programs
List Restore Points

 

Thanks,

Lighthouse Party


Edited by LighthouseParty, 21 December 2014 - 11:24 AM.


#3 evanwishcoil

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Posted 21 December 2014 - 11:36 AM

oh ok! i had no idea about the registry thing. i downloaded some pc clean up thing and it found errors but wanted me to purchase something so i didnt.

and the powershell error says something like "windows powershell has stopped working, looking for solutions"  i seem to recieve it at random couple times a day
 

Attached Files



#4 Guest_LighthouseParty_*

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Posted 21 December 2014 - 11:38 AM

Please post the contents of the log, instead of attaching it :)



#5 evanwishcoil

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Posted 21 December 2014 - 11:42 AM

i tried to but it yelled at me ha


MiniToolBox by Farbar  Version: 30-11-2014
Ran by Jason (administrator) on 21-12-2014 at 11:33:53
Running from "C:\Users\Jason\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
 
Windows IP Configuration
 
Successfully flushed the DNS Resolver Cache.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
 
 
=========================== Installed Programs ============================
µTorrent (HKCU\...\uTorrent) (Version: 3.4.2.36802 - BitTorrent Inc.)
7-Zip 9.20 (HKLM-x32\...\7-Zip) (Version:  - )
Acrobat.com (HKLM-x32\...\{287ECFA4-719A-2143-A09B-D6A12DE54E40}) (Version: 1.6.65 - Adobe Systems Incorporated)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 1.5.0.7220 - Adobe Systems Inc.)
Adobe AIR (x32 Version: 1.5.0.7220 - Adobe Systems Inc.) Hidden
Adobe Flash Player 10 Plugin (HKLM-x32\...\{AF36CE1D-FD2C-4BA0-93FA-1196785DD610}) (Version: 10.0.45.2 - Adobe Systems, Inc.)
Adobe Flash Player 15 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 15.0.0.246 - Adobe Systems Incorporated)
Adobe Reader 9.5.5 MUI (HKLM-x32\...\{AC76BA86-7AD7-FFFF-7B44-A91000000001}) (Version: 9.5.5 - Adobe Systems Incorporated)
Adobe Shockwave Player 11.5 (HKLM-x32\...\Adobe Shockwave Player) (Version: 11.5.9.615 - Adobe Systems, Inc.)
AIM 7 (HKLM-x32\...\AIM_7) (Version:  - )
ALPS Touch Pad Driver (HKLM\...\{9F72EF8B-AEC9-4CA5-B483-143980AFD6FD}) (Version: 7.105.2015.1103 - Alps Electric)
Amazon Cloud Player (HKCU\...\Amazon Amazon Cloud Player) (Version: 2.4.0.26 - Amazon Services LLC)
Apple Application Support (HKLM-x32\...\{EE6097DD-05F4-4178-9719-D3170BF098E8}) (Version: 1.4.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{E5C95CA5-4565-4B9D-97ED-05088D775614}) (Version: 3.3.1.3 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{C41300B9-185D-475E-BFEC-39EF732F19B1}) (Version: 2.1.2.120 - Apple Inc.)
Audacity 1.2.6 (HKLM-x32\...\Audacity_is1) (Version:  - )
AVG 2015 (HKLM\...\AVG) (Version: 2015.0.5577 - AVG Technologies)
AVG 2015 (Version: 15.0.4253 - AVG Technologies) Hidden
AVG 2015 (Version: 15.0.5577 - AVG Technologies) Hidden
Backup Manager Basic (x32 Version: 2.0.0.29 - NewTech Infosystems) Hidden
Bonjour (HKLM\...\{41BF0DE4-5BAE-4B88-AFD3-86A30B222186}) (Version: 2.0.3.0 - Apple Inc.)
CardRecoveryPro 2.1.5 (HKLM-x32\...\{CE13C819-54FF-44B0-8195-5A2095142CF0}_is1) (Version: 2.1.5 - LionSea SoftWare)
CCleaner (HKLM\...\CCleaner) (Version: 4.19 - Piriform)
Command & Conquer Red Alert 2 (HKLM-x32\...\Red Alert 2) (Version:  - )
Command && Conquer Red Alert 2 - Yuri's Revenge (HKLM-x32\...\Yuri's Revenge) (Version:  - )
Compatibility Pack for the 2007 Office system (HKLM-x32\...\{90120000-0020-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
Conexant HD Audio (HKLM\...\CNXT_AUDIO_HDA) (Version: 4.98.9.0 - Conexant)
CyberLink Power2Go (HKLM-x32\...\InstallShield_{40BF1E83-20EB-11D8-97C5-0009C5020658}) (Version: 6.0.3108 - CyberLink Corp.)
CyberLink Power2Go (x32 Version: 6.0.3108 - CyberLink Corp.) Hidden
CyberLink PowerDVD 8 (HKLM-x32\...\InstallShield_{2BF2E31F-B8BB-40A7-B650-98D28E0F7D47}) (Version: 8.0.3402 - CyberLink Corp.)
CyberLink PowerDVD 8 (x32 Version: 8.0.3402 - CyberLink Corp.) Hidden
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
DigitImg (x32 Version: 2.00.0000 - Hewlett-Packard) Hidden
DivX Setup (HKLM-x32\...\DivX Setup) (Version: 2.7.0.31 - DivX, LLC)
Dungeon Lords (HKLM-x32\...\{F41D7749-D973-42E7-BD80-64309766C39E}) (Version: 1.40.0 - DreamCatcher Interactive, Inc.)
Facebook Video Calling 3.1.0.521 (HKLM-x32\...\{2091F234-EB58-4B80-8C96-8EB78C808CF7}) (Version: 3.1.521 - Skype Limited)
Free Window Registry Repair (HKLM-x32\...\Free Window Registry Repair) (Version:  - )
Gateway Games (HKLM-x32\...\WildTangent gateway Master Uninstall) (Version: 1.0.0.71 - WildTangent)
Gateway InfoCentre (HKLM-x32\...\Gateway InfoCentre) (Version: 3.02.3000 - Gateway Incorporated)
Gateway MyBackup (HKLM-x32\...\InstallShield_{72B776E5-4530-4C4B-9453-751DF87D9D93}) (Version: 2.0.0.29 - NewTech Infosystems)
Gateway Power Management (HKLM-x32\...\{3DB0448D-AD82-4923-B305-D001E521A964}) (Version: 4.05.3004 - Gateway Incorporated)
Gateway Recovery Management (HKLM-x32\...\{7F811A54-5A09-4579-90E1-C93498E230D9}) (Version: 4.05.3005 - Gateway Incorporated)
Gateway Registration (HKLM-x32\...\Gateway Registration) (Version: 1.02.3006 - Gateway Incorporated)
Gateway ScreenSaver (HKLM-x32\...\Gateway Screensaver) (Version: 1.6.0730 - Gateway Incorporated)
Gateway Updater (HKLM-x32\...\{EE171732-BEB4-4576-887D-CB62727F01CA}) (Version: 1.01.3017 - Gateway Incorporated)
GimpShop 2.8 (HKLM-x32\...\{3F1C9552-58E0-4AAC-A616-AE3A28720EC6}) (Version: 2.8 - GimpShop)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 39.0.2171.95 - Google Inc.)
Google Toolbar for Internet Explorer (HKLM-x32\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.5111.1712 - Google Inc.)
Google Toolbar for Internet Explorer (x32 Version: 1.0.0 - Google Inc.) Hidden
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
HDAUDIO Soft Data Fax Modem with SmartCP (HKLM\...\CNXT_MODEM_HDA_HSF) (Version: 7.80.4.56 - Conexant Systems)
HitmanPro 3.7 (HKLM\...\HitmanPro37) (Version: 3.7.9.232 - SurfRight B.V.)
HP Battery Check (HKLM-x32\...\HP Battery Check) (Version: 4.1.0.2 - Hewlett-Packard)
HP Battery Check (x32 Version: 4.1.0.2 - Hewlett-Packard) Hidden
HP Deskjet 3510 series Basic Device Software (HKLM\...\{7F20F2D1-C425-4432-96BA-EBD0C2181493}) (Version: 28.0.1315.0 - Hewlett-Packard Co.)
HP Deskjet 3510 series Product Improvement Study (HKLM\...\{791D3241-C6A4-417F-82E6-00543B6E5012}) (Version: 28.0.1315.0 - Hewlett-Packard Co.)
HP Memories Disc (HKLM-x32\...\{B376402D-58EA-45EA-BD50-DD924EB67A70}) (Version: 1.0.4.805 - Hewlett-Packard Company)
HP Photo Creations (HKLM-x32\...\HP Photo Creations) (Version: 1.0.0.7702 - HP)
HP Update (HKLM-x32\...\{97486FBE-A3FC-4783-8D55-EA37E9D171CC}) (Version: 5.005.000.002 - Hewlett-Packard)
Identity Card (HKLM-x32\...\Identity Card) (Version: 1.00.3002 - Gateway Incorporated)
Intel® Driver Update Utility 2.0 (x32 Version: 2.0.0.29 - Intel) Hidden
Intel® Graphics Media Accelerator Driver (HKLM\...\HDMI) (Version: 8.15.10.1892 - Intel Corporation)
Intel® Driver Update Utility (HKLM-x32\...\{8409c4f7-2340-4933-a304-5d37db4fb48b}) (Version: 2.0.0.29 - Intel)
Intel® Matrix Storage Manager (HKLM\...\{9068B2BE-D93A-4C0A-861C-5E35E2C0E09E}) (Version:  - Intel Corporation)
Internet Explorer (Enable DEP) (HKLM\...\{a9264802-8a7a-40fe-a135-5c6d204aed7a}.sdb) (Version:  - )
iTunes (HKLM\...\{77B8B4A5-EE79-4907-A318-2DA86325B8D7}) (Version: 10.1.2.17 - Apple Inc.)
Java 7 Update 71 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F03217071FF}) (Version: 7.0.710 - Oracle)
Java 8 Update 25 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218025F0}) (Version: 8.0.250 - Oracle Corporation)
Java Auto Updater (x32 Version: 2.8.25.18 - Oracle Corporation) Hidden
JumpStart 3rd Grade v1.2 (HKLM-x32\...\3G_1.2) (Version:  - )
Junk Mail filter update (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Launch Manager (HKLM-x32\...\LManager) (Version: 3.0.04 - Gateway)
LG United Mobile Drivers (HKLM-x32\...\{F193D8D7-3D5E-4DB5-A74C-F8CD5378EE7B}) (Version: 3.12.3.0 - LG Electronics)
Malwarebytes Anti-Malware version 2.0.4.1028 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.4.1028 - Malwarebytes Corporation)
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Age of Empires II (HKLM-x32\...\Age of Empires 2.0) (Version:  - )
Microsoft Age of Empires II: The Conquerors Expansion (HKLM-x32\...\Age of Empires II: The Conquerors Expansion 1.0) (Version:  - )
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Office 97, Professional Edition (HKLM-x32\...\Office8.0) (Version:  - )
Microsoft Office PowerPoint Viewer 2007 (English) (HKLM-x32\...\{95120000-00AF-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office Suite Activation Assistant (HKLM-x32\...\{E50AE784-FABE-46DA-A1F8-7B6B56DCB22E}) (Version: 2.9 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (HKLM\...\{B6E3757B-5E77-3915-866A-CCFC4B8D194C}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM-x32\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Works (HKLM-x32\...\{67E03279-F703-408F-B4BF-46B5FC8D70CD}) (Version: 9.7.0621 - Microsoft Corporation)
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT_amd64 (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
Oblivion (HKLM-x32\...\{35CB6715-41F8-4F99-8881-6FC75BF054B0}) (Version: 1.00.0000 - Bethesda Softworks)
Photosmart 140,240,7200,7600,7700,7900 Series (HKLM-x32\...\{45B6180B-DCAB-4093-8EE8-6164457517F0}) (Version: 2.0 - Hewlett-Packard)
Plants Vs Zombies: Game of the Year Edition (HKLM-x32\...\Plants Vs Zombies: Game of the Year Edition) (Version: 1.2.0.1073 - Pogo.com)
Pogo Games (remove only) (HKLM-x32\...\PogoDGC) (Version:  - )
PSShortcuts (x32 Version: 1.00.0000 - Hewlett-Packard) Hidden
PSUsage (x32 Version: 1.20.0000 - Hewlett-Packard) Hidden
QuickTime (HKLM-x32\...\{57752979-A1C9-4C02-856B-FBB27AC4E02C}) (Version: 7.69.80.9 - Apple Inc.)
RealNetworks - Microsoft Visual C++ 2008 Runtime (x32 Version: 9.0 - RealNetworks, Inc) Hidden
RealNetworks - Microsoft Visual C++ 2010 Runtime (Version: 10.0 - RealNetworks, Inc) Hidden
RealNetworks - Microsoft Visual C++ 2010 Runtime (x32 Version: 10.0 - RealNetworks, Inc) Hidden
RealPlayer Cloud (HKLM-x32\...\RealPlayer 17.0) (Version: 17.0.13 - RealNetworks)
Realtek USB 2.0 Card Reader (HKLM-x32\...\{96AE7E41-E34E-47D0-AC07-1091A8127911}) (Version: 6.1.7100.30093 - Realtek Semiconductor Corp.)
RealUpgrade 1.1 (x32 Version: 1.1.0 - RealNetworks, Inc.) Hidden
Security Task Manager 1.8g (HKLM-x32\...\Security Task Manager) (Version: 1.8g - Neuber Software)
Skype Click to Call (HKLM-x32\...\{6D1221A9-17BF-4EC0-81F2-27D30EC30701}) (Version: 7.3.16540.9015 - Microsoft Corporation)
Skype™ 6.18 (HKLM-x32\...\{7A3C7E05-EE37-47D6-99E1-2EB05A3DA3F7}) (Version: 6.18.106 - Skype Technologies S.A.)
Snap.Do (HKLM-x32\...\{254006BC-97DE-4C82-A1A1-A2BAD2520083}) (Version: 10.239.1.14117 - ReSoft Ltd.)
SPORE™ (HKLM-x32\...\{9DF0196F-B6B8-4C3A-8790-DE42AA530101}) (Version: 1.00.0000 - Electronic Arts)
SUPERAntiSpyware (HKLM\...\{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}) (Version: 5.0.1148 - SUPERAntiSpyware.com)
The Battle for Middle-earth ™ II (HKLM-x32\...\{2A9F95AB-65A3-432c-8631-B8BC5BF7477A}) (Version:  - )
The Lord of the Rings, The Rise of the Witch-king (HKLM-x32\...\{8BCAFB73-49AE-4AC4-00A1-70E4EC38BD4E}) (Version:  - )
Unity Web Player (HKCU\...\UnityWebPlayer) (Version:  - Unity Technologies ApS)
UpdateService (x32 Version: 1.0.0 - RealNetworks, Inc.) Hidden
VAIOSoft Recovery Manager (HKLM-x32\...\VAIOSoft Recovery Manager) (Version:  - )
VC80CRTRedist - 8.0.50727.6195 (x32 Version: 1.2.0 - DivX, Inc) Hidden
Video Web Camera (HKLM-x32\...\{6D9021DC-CF1B-4148-8C80-6D8E8A8A33EB}) (Version: 0.5.26.2 - SuYin)
Visual Studio 2008 x64 Redistributables (HKLM-x32\...\{FCDBEA60-79F0-4FAE-BBA8-55A26C609A49}) (Version: 10.0.0.2 - AVG Technologies)
Visual Studio 2010 x64 Redistributables (HKLM\...\{21B133D6-5979-47F0-BE1C-F6A6B304693F}) (Version: 13.0.0.1 - AVG Technologies)
Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)
Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
Welcome Center (HKLM-x32\...\Gateway Welcome Center) (Version: 1.00.3009 - Gateway Incorporated)
Westwood Shared Internet Components (HKLM-x32\...\WOLAPI) (Version:  - )
Windows Live Communications Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3502.0922 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Language Selector (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mail (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Messenger (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live MIME IFilter (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Movie Maker (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Gallery (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Sync (HKLM-x32\...\{84EBDF39-4B33-49D7-A0BD-EB6E2C4E81C1}) (Version: 14.0.8089.726 - Microsoft Corporation)
Windows Live UX Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Writer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Writer Resources (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Movie Maker 2.6 (HKLM-x32\...\{B3DAF54F-DB25-4586-9EF1-96D24BB14088}) (Version: 2.6.4038.0 - Microsoft Corporation)
WinRAR 5.01 (32-bit) (HKLM-x32\...\WinRAR archiver) (Version: 5.01.0 - win.rar GmbH)
WizTree v1.07 (HKLM-x32\...\WizTree_is1) (Version:  - Antibody Software)
Wondershare Photo Recovery (build 3.0.3) (HKLM-x32\...\Wondershare Photo Recovery_is1) (Version:  - Wondershare Software Co., Ltd.)
Word Fix Toolbox 1.0 (HKLM-x32\...\Word Fix Toolbox_is1) (Version:  - Recovery Toolbox, Inc.)
YTD Toolbar v6.5 (HKLM-x32\...\{CC5C6A92-C80A-4582-8542-BAE0F91B28EE}) (Version: 6.5 - Spigot, Inc.)
========================= Restore Points ==================================
 
13-12-2014 14:30:53 Move file to quarantine: None
13-12-2014 14:32:36 Uninstall "RealDownloader"
13-12-2014 14:37:00 Move file to quarantine: HPHmon05
13-12-2014 14:38:20 Move file to quarantine: SearchProtect"
19-12-2014 13:05:04 Windows Update
19-12-2014 14:05:36 Removed eBay Worldwide
19-12-2014 14:29:11 Removed DriverUpdate
19-12-2014 15:04:02 Intel® Driver Update Utility
 
**** End of log ****


#6 evanwishcoil

evanwishcoil
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Posted 21 December 2014 - 11:44 AM

that snap.do i have tried to remove several times! it just showed up on there again



#7 Guest_LighthouseParty_*

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Posted 21 December 2014 - 11:52 AM

Seems like this could be malware..

 

Let me request that this is moved to Am I Infected.



#8 Guest_LighthouseParty_*

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Posted 21 December 2014 - 12:02 PM

Hello there ,

:step1: Please uninstall some programs
 
There's currently some programs on your PC that we need to remove, for the time-being at least. Press the Windows + R key on your keyboard and type in appwiz.cpl and press enter. Navigate to each of the following below one-by-one and click uninstall:

  • µTorrent
  • DivX Setup
  • Google Toolbar for Internet Explorer
  • Java 7 Update 71
  • Java 8 Update 25
  • Snap.Do
  • YTD Toolbar v6.5

If any programs listed above aren't in Programs and Features, you can just skip them. Please download JavaRa from here and once opened it, select 'remove JRE' (If that's not there, select remove Java Runtime). Make sure you skip the re-install Java option!

:step2: Please download Malwarebytes Anti-Malware to your desktop

  • Double click mbam-setup-x.x.x.xxxx and follow the on-screen instructions.
  • On the dashboard, click update now.
  • After that, click scan now - the scan will now begin.
  • When the scan's completed, select apply actions - make sure the action is quarantine.
  • Restart your computer.

How to get the log.

  • On the dashboard, select the history tab and click application logs.
  • Select the log which has the time and date of when you did the scan.
  • Click copy to clipboard and paste it into your reply.

:step3: Please download Security Check to your desktop

  • Double click SecurityCheck and follow the on-screen instructions.
  • A log should open, called checkup.txt.
  • Please post the contents of it in your next reply.

:step4: Non-malware removal steps
 
Run System File Checker - http://support.microsoft.com/KB/929833
Run Disk Check - http://support.microsoft.com/kb/2641432
Run Disk Cleanup - http://windows.microsoft.com/en-gb/windows/delete-files-using-disk-cleanup

Thanks and good luck!



#9 evanwishcoil

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Posted 21 December 2014 - 12:24 PM

snap.do does not show up, but i believe thats crucial to remove

and the YTD toolbar cant be removed. it says "windows installer: the featuer  you are trying ot use is on a CD ROM or other removable disk that is not avaliable"  and it wants me to restart after removing the two java updates. should i put the new java on then restart?



#10 Guest_LighthouseParty_*

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Posted 21 December 2014 - 12:30 PM

I specifically noted in my previous reply not to re-install Java.

 

Please continue with the rest of my steps :)



#11 evanwishcoil

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Posted 21 December 2014 - 12:32 PM

oh of course! no i didnt re install java, i meant run that javaRA program. once i read it i realized that it helped REMOVE java stuff

i am running the antimalware currently



#12 evanwishcoil

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Posted 21 December 2014 - 01:26 PM

malware antimalware came up with nothing and stated everything was clean, running the security check now



#13 evanwishcoil

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Posted 21 December 2014 - 01:46 PM

and the checker is stuck on system health check



#14 Guest_LighthouseParty_*

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Posted 21 December 2014 - 01:53 PM

Another user reported that issue quite recently...

 

Try leaving it for 10 minutes and see if it goes past it. If it doesn't, right-click Security Check and select run as administrator and see if it works.



#15 evanwishcoil

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Posted 21 December 2014 - 02:18 PM

i let it sit for a half hour. and now im retrying it, its been 7 min and no change stuck at system health check






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