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Beesq redirect - no tool detecting it, here is my Farbar Log


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8 replies to this topic

#1 outofmydepth

outofmydepth

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  • Local time:10:01 AM

Posted 20 December 2014 - 12:25 PM

I am experiencing an intermittent BEESQ redirect issue.

I have done a lot of research on this forum, and run every recommended tool, (RKill; Ccleaner; Malawarebytes; Mbar - Malawarebytes anti-rootkit; Adwcleaner; TDSSkiller), all find nothing. This infection occurred while using Lavasoft's Ad aware antivirus, which is unable to detect the problem either.

I ran Farbar Service Scanner Version: 21-07-2014, this is my log. (I checked all of the available scan options).

 

I'd really appreciate some input and help.

Thanks

Lisa

 

Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.

Windows Firewall:
=============

Firewall Disabled Policy:
==================

System Restore:
============

System Restore Disabled Policy:
========================

Action Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================

Windows Defender:
==============

Other Services:
==============

File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed

**** End of log ****



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#2 Machiavelli

Machiavelli

    Agent 007


  • Malware Response Instructor
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  • Gender:Male
  • Location:Germany
  • Local time:12:01 PM

Posted 24 December 2014 - 03:36 PM

Hello and Welcome on board ,

my Name is Machiavelli and I will assist you with your problem.
If you booted into safe mode on your computer then print my instructions!
I'm in the 'Malware Staff Team' and will provide you with advice:

To remove Malware on a computer can be very complicated. Malware (malicious software) is able to hide and so I may not be able to find it so easily. In order to remove Malware from you Computer, you need to follow my instructions carefully. Don't be worried if you don't know what to do. just ask me! Please stay in contact with me until the problem is fixed.

Below are a few tips:
  • Removing Malware is usually very difficult.
    We need to search and analyse a lot of files. As this is done in our free time, please be patient especially if I don't answer every day!
  • Please follow these instructions
    If you don't follow the instructions your computer may crash. If you fix your PC by yourself, this can be very risky!
  • Please stay in contact with me until your problem is resolved
    As Malware may not be totally removed in one session or in one day, please stay in contact with me until the problem is resolved.
  • Please don't run any other tools without consulting with me as this can complicate finding and removing all Malware
    Don't run any tools while I'm fixing your PC. That is counter productive and again, will only complicate finding and removing all Malware!
  • Read my post completely
    If you don't do so, you may make mistakes that could result in your System crashing by your own actions!
 

Please download FRST (by Farbar) from the link below and save it to your Desktop.

Download Mirror #1

If you are unsure whether you have 32-Bit or 64-Bit Windows, see here
  • Disable all anti-virus and anti-malware software to prevent them inhibiting FRST in any way. If you are unsure how to do this, see THIS.
  • Double-click FRST.exe/FRST64.exe (depending on which version you downloaded) to run it. (if you have Windows Vista / Windows 7 / Windows 8: Please do a Right click on the FRST icon and select Run as Administrator)
  • When the disclaimer appears, click Yes.
  • Click Scan to start FRST.
  • When FRST finishes scanning, two logs, FRST.txt and Addition.txt will open.
  • Copy (Ctrl+C) and Paste (Ctrl+V) the contents of both of these logs into your next post please.

~Machiavelli

If I don't reply within 24 hours please PM me!

  • Every topic with no replies within 5 days will be closed.
  • If you like my help here please give me feedback.

unite_blue.png
 
 


#3 outofmydepth

outofmydepth
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  • Local time:10:01 AM

Posted 26 December 2014 - 02:29 PM

Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 26-12-2014
Ran by Lisa (administrator) on GMAULDIN-PC on 26-12-2014 12:09:10
Running from C:\Users\Lisa\Downloads
Loaded Profile: Lisa (Available profiles: gmauldin & Lisa)
Platform: Windows 7 Home Premium Service Pack 1 (X64) OS Language: English (United States)
Internet Explorer Version 11
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(Logitech Inc.) C:\Program Files (x86)\Common Files\logishrd\LVMVFM\UMVPFSrv.exe
(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe
() C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.5.202.7299\AdAwareService.exe
(Dell, Inc.) C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuAgent.exe
(SoftThinks SAS) C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe
(Microsoft Corporation) C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
(Microsoft Corporation) C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVCM.EXE
(Microsoft Corporation) C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE
(Google Inc.) C:\Program Files (x86)\Google\Update\1.3.25.11\GoogleCrashHandler.exe
(Google Inc.) C:\Program Files (x86)\Google\Update\1.3.25.11\GoogleCrashHandler64.exe
() C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.5.202.7299\AdAwareTray.exe
() C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe
(SoftThinks - Dell) C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe
(SoftThinks - Dell) C:\Program Files (x86)\Dell DataSafe Local Backup\Toaster.exe
() C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\STService.exe
(Microsoft Corporation) C:\Program Files\Internet Explorer\iexplore.exe
(Microsoft Corporation) C:\Windows\System32\dllhost.exe
(Farbar) C:\Users\Lisa\Downloads\FRST64 (1).exe

==================== Registry (Whitelisted) ==================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\...\Run: [] => [X]
HKLM\...\Run: [AdAwareTray] => C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.5.202.7299\AdAwareTray.exe [8947008 2014-12-18] ()
HKLM-x32\...\Run: [Dell DataSafe Online] => C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuClient.exe [1117528 2010-08-25] (Dell, Inc.)
HKLM-x32\...\Run: [Desktop Disc Tool] => C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe [514544 2010-11-17] ()
HKLM-x32\...\Run: [] => [X]
Winlogon\Notify\igfxcui: C:\Windows\system32\igfxdev.dll (Intel Corporation)
HKLM\...\Policies\Explorer: [NoControlPanel] 0
HKU\S-1-5-21-3895987125-2983908769-1814812204-1003\...\Run: [Web Companion] => C:\Program Files (x86)\Lavasoft\Web Companion\Application\WebCompanion.exe --minimize
BootExecute: autocheck autochk * sdnclean64.exe

==================== Internet (Whitelisted) ====================

(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

HKU\S-1-5-21-3895987125-2983908769-1814812204-1003\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.google.com/
HKU\S-1-5-21-3895987125-2983908769-1814812204-1003\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/USCON/1
SearchScopes: HKLM-x32 -> {49606DC7-976D-4030-A74E-9FB5C842FA68} URL = http://www.bing.com/search?q={searchTerms}&form=DLCDF8&pc=MDDC&src=IE-SearchBox
SearchScopes: HKU\.DEFAULT -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-19 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-20 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-21-3895987125-2983908769-1814812204-1003 -> {B4F16440-4CDA-4A2F-9FF4-F9D2119D3D0E} URL = http://search.yahoo.com/search?p={searchTerms}&ei=UTF-8&fr=w3i&type=W3i_DS,136,0_0,Search,20130832,20028,0,25,0
BHO: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.)
BHO: Java™ Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files\Java\jre6\bin\jp2ssv.dll No File
BHO-x32: Java™ Plug-In SSV Helper -> {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -> C:\Program Files (x86)\Java\jre1.8.0_25\bin\ssv.dll (Oracle Corporation)
BHO-x32: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.)
BHO-x32: Java™ Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files (x86)\Java\jre1.8.0_25\bin\jp2ssv.dll (Oracle Corporation)
Handler-x32: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll (Skype Technologies)
Tcpip\Parameters: [DhcpNameServer] 192.168.1.1
Tcpip\..\Interfaces\{23256329-BB5C-45FA-8A28-EEE2D508805A}: [NameServer] 8.8.8.8,8.8.8.8
Tcpip\..\Interfaces\{FB7452E5-1DA4-44A9-B402-B94EA323D061}: [NameServer] 8.8.8.8,8.8.8.8

FireFox:
========
FF Plugin: @microsoft.com/GENUINE -> disabled No File
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files\Microsoft Silverlight\5.1.31211.0\npctrl.dll ( Microsoft Corporation)
FF Plugin-x32: @Apple.com/iTunes,version=1.0 -> C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()
FF Plugin-x32: @Google.com/GoogleEarthPlugin -> C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll (Google)
FF Plugin-x32: @java.com/DTPlugin,version=11.25.2 -> C:\Program Files (x86)\Java\jre1.8.0_25\bin\dtplugin\npDeployJava1.dll (Oracle Corporation)
FF Plugin-x32: @java.com/JavaPlugin,version=11.25.2 -> C:\Program Files (x86)\Java\jre1.8.0_25\bin\plugin2\npjp2.dll (Oracle Corporation)
FF Plugin-x32: @microsoft.com/GENUINE -> disabled No File
FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files (x86)\Microsoft Silverlight\5.1.31211.0\npctrl.dll ( Microsoft Corporation)
FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 -> C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3502.0922 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3508.1109 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.25.11\npGoogleUpdate3.dll (Google Inc.)
FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.25.11\npGoogleUpdate3.dll (Google Inc.)
FF Plugin-x32: Adobe Reader -> C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)

Chrome:
=======
CHR HKLM-x32\...\Chrome\Extension: [hemjgdpngmhbimofcicjfhibkdbigdmb] - C:\ProgramData\comcastModemRelease\shortcuts\chrome\xfinity.crx [2013-02-08]

==================== Services (Whitelisted) =================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

R2 LavasoftAdAwareService11; C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.5.202.7299\AdAwareService.exe [713568 2014-12-18] ()

==================== Drivers (Whitelisted) ====================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

R3 avc3; C:\Windows\System32\DRIVERS\avc3.sys [727592 2014-08-21] (BitDefender)
R3 avchv; C:\Windows\System32\DRIVERS\avchv.sys [261056 2014-08-21] (BitDefender)
R3 avckf; C:\Windows\System32\DRIVERS\avckf.sys [601360 2014-08-21] (BitDefender)
R1 BdfNdisf; c:\program files\lavasoft\ad-aware antivirus\firewall engine\1.6.0.0\drivers\bdfndisf6.sys [93160 2014-07-10] (BitDefender LLC)
R1 bdfwfpf; C:\Program Files\Lavasoft\Ad-Aware Antivirus\Firewall Engine\1.6.0.0\Drivers\bdfwfpf.sys [102992 2014-07-10] (BitDefender LLC)
R3 gzflt; C:\Program Files\Lavasoft\Ad-Aware Antivirus\Antimalware Engine\3.0.0.56\gzflt.sys [150256 2014-07-10] (BitDefender LLC)
R3 Trufos; C:\Windows\System32\DRIVERS\Trufos.sys [389240 2014-07-10] (BitDefender S.R.L.)

==================== NetSvcs (Whitelisted) ===================

(If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.)

==================== One Month Created Files and Folders ========

(If an entry is included in the fixlist, the file\folder will be moved.)

2014-12-26 12:09 - 2014-12-26 12:09 - 00009273 _____ () C:\Users\Lisa\Downloads\FRST.txt
2014-12-26 12:00 - 2014-12-26 12:00 - 02122752 _____ (Farbar) C:\Users\Lisa\Downloads\FRST64.exe
2014-12-26 12:00 - 2014-12-26 12:00 - 02122752 _____ (Farbar) C:\Users\Lisa\Downloads\FRST64 (1).exe
2014-12-26 11:59 - 2014-12-26 12:09 - 00000000 ____D () C:\FRST
2014-12-26 11:55 - 2014-12-26 11:55 - 00003886 _____ () C:\Windows\System32\Tasks\Adobe Acrobat Update Task
2014-12-20 12:20 - 2014-12-20 12:22 - 00002262 _____ () C:\Users\Lisa\Desktop\Rkill.txt
2014-12-20 12:17 - 2014-12-26 11:49 - 00000448 _____ () C:\Windows\setupact.log
2014-12-20 12:17 - 2014-12-20 12:17 - 00002576 _____ () C:\Windows\PFRO.log
2014-12-20 12:17 - 2014-12-20 12:17 - 00000000 _____ () C:\Windows\setuperr.log
2014-12-20 12:16 - 2014-12-20 12:16 - 00000085 _____ () C:\Windows\wininit.ini
2014-12-20 09:36 - 2014-12-20 09:41 - 00000000 ____D () C:\ProgramData\HitmanPro
2014-12-19 14:16 - 2014-12-19 14:16 - 00356048 _____ () C:\Users\gmauldin\Documents\cc_20141219_141637.reg
2014-12-19 12:39 - 2014-12-19 12:39 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Lavasoft
2014-12-19 12:38 - 2014-12-19 12:38 - 00000000 ____D () C:\Program Files\Common Files\Lavasoft
2014-12-19 10:42 - 2014-12-19 10:42 - 00000000 ____D () C:\Program Files\My Dell
2014-12-19 10:40 - 2014-12-19 10:41 - 00000000 ____D () C:\ProgramData\install_clap
2014-12-18 14:03 - 2014-12-18 14:03 - 00000000 ____D () C:\ProgramData\PCDr
2014-12-17 15:58 - 2014-12-12 22:09 - 00144384 _____ (Microsoft Corporation) C:\Windows\system32\ieUnatt.exe
2014-12-17 15:58 - 2014-12-12 20:33 - 00115712 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieUnatt.exe
2014-12-11 09:57 - 2014-12-11 09:57 - 00000000 ____D () C:\Windows\system32\appraiser
2014-12-10 15:22 - 2014-12-10 15:22 - 02166272 _____ () C:\Users\Lisa\Downloads\AdwCleaner_exe
2014-12-10 11:56 - 2014-12-10 11:56 - 00001717 _____ () C:\Users\Lisa\Desktop\JRT.txt
2014-12-10 11:52 - 2014-12-10 11:52 - 00000000 ____D () C:\Windows\ERUNT
2014-12-10 11:45 - 2014-12-20 09:54 - 00000000 ____D () C:\AdwCleaner
2014-12-10 11:35 - 2014-12-20 10:15 - 00000000 ____D () C:\ProgramData\Malwarebytes' Anti-Malware (portable)
2014-12-10 11:31 - 2014-12-20 10:15 - 00000000 ____D () C:\Users\Lisa\Desktop\mbar
2014-12-09 15:11 - 2014-10-17 19:05 - 04121600 _____ (Microsoft Corporation) C:\Windows\system32\mf.dll
2014-12-09 15:11 - 2014-10-17 18:33 - 03209728 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mf.dll
2014-12-09 13:45 - 2014-12-03 19:50 - 00830976 _____ (Microsoft Corporation) C:\Windows\system32\appraiser.dll
2014-12-09 13:45 - 2014-12-03 19:50 - 00741376 _____ (Microsoft Corporation) C:\Windows\system32\invagent.dll
2014-12-09 13:45 - 2014-12-03 19:50 - 00413184 _____ (Microsoft Corporation) C:\Windows\system32\generaltel.dll
2014-12-09 13:45 - 2014-12-03 19:50 - 00396800 _____ (Microsoft Corporation) C:\Windows\system32\devinv.dll
2014-12-09 13:45 - 2014-12-03 19:50 - 00227328 _____ (Microsoft Corporation) C:\Windows\system32\aepdu.dll
2014-12-09 13:45 - 2014-12-03 19:50 - 00192000 _____ (Microsoft Corporation) C:\Windows\system32\aepic.dll
2014-12-09 13:45 - 2014-12-03 19:44 - 01083392 _____ (Microsoft Corporation) C:\Windows\system32\aeinv.dll
2014-12-09 13:45 - 2014-12-01 16:28 - 01232040 _____ (Microsoft Corporation) C:\Windows\system32\aitstatic.exe
2014-12-09 13:44 - 2014-11-26 18:43 - 00389296 _____ (Microsoft Corporation) C:\Windows\system32\iedkcs32.dll
2014-12-09 13:44 - 2014-11-26 18:10 - 00342200 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iedkcs32.dll
2014-12-09 13:44 - 2014-11-21 20:13 - 25059840 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.dll
2014-12-09 13:44 - 2014-11-21 20:06 - 02724864 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.tlb
2014-12-09 13:44 - 2014-11-21 20:06 - 00004096 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollectorres.dll
2014-12-09 13:44 - 2014-11-21 19:50 - 00580096 _____ (Microsoft Corporation) C:\Windows\system32\vbscript.dll
2014-12-09 13:44 - 2014-11-21 19:50 - 00066560 _____ (Microsoft Corporation) C:\Windows\system32\iesetup.dll
2014-12-09 13:44 - 2014-11-21 19:49 - 02885120 _____ (Microsoft Corporation) C:\Windows\system32\iertutil.dll
2014-12-09 13:44 - 2014-11-21 19:49 - 00048640 _____ (Microsoft Corporation) C:\Windows\system32\ieetwproxystub.dll
2014-12-09 13:44 - 2014-11-21 19:48 - 00088064 _____ (Microsoft Corporation) C:\Windows\system32\MshtmlDac.dll
2014-12-09 13:44 - 2014-11-21 19:41 - 00054784 _____ (Microsoft Corporation) C:\Windows\system32\jsproxy.dll
2014-12-09 13:44 - 2014-11-21 19:40 - 00034304 _____ (Microsoft Corporation) C:\Windows\system32\iernonce.dll
2014-12-09 13:44 - 2014-11-21 19:37 - 00633856 _____ (Microsoft Corporation) C:\Windows\system32\ieui.dll
2014-12-09 13:44 - 2014-11-21 19:35 - 00114688 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollector.exe
2014-12-09 13:44 - 2014-11-21 19:34 - 06039552 _____ (Microsoft Corporation) C:\Windows\system32\jscript9.dll
2014-12-09 13:44 - 2014-11-21 19:34 - 00814080 _____ (Microsoft Corporation) C:\Windows\system32\jscript9diag.dll
2014-12-09 13:44 - 2014-11-21 19:26 - 00968704 _____ (Microsoft Corporation) C:\Windows\system32\MsSpellCheckingFacility.exe
2014-12-09 13:44 - 2014-11-21 19:22 - 19749376 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.dll
2014-12-09 13:44 - 2014-11-21 19:22 - 00490496 _____ (Microsoft Corporation) C:\Windows\system32\dxtmsft.dll
2014-12-09 13:44 - 2014-11-21 19:20 - 02724864 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.tlb
2014-12-09 13:44 - 2014-11-21 19:14 - 00077824 _____ (Microsoft Corporation) C:\Windows\system32\JavaScriptCollectionAgent.dll
2014-12-09 13:44 - 2014-11-21 19:09 - 00199680 _____ (Microsoft Corporation) C:\Windows\system32\msrating.dll
2014-12-09 13:44 - 2014-11-21 19:08 - 00092160 _____ (Microsoft Corporation) C:\Windows\system32\mshtmled.dll
2014-12-09 13:44 - 2014-11-21 19:07 - 00501248 _____ (Microsoft Corporation) C:\Windows\SysWOW64\vbscript.dll
2014-12-09 13:44 - 2014-11-21 19:07 - 00062464 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iesetup.dll
2014-12-09 13:44 - 2014-11-21 19:06 - 00047616 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieetwproxystub.dll
2014-12-09 13:44 - 2014-11-21 19:05 - 00316928 _____ (Microsoft Corporation) C:\Windows\system32\dxtrans.dll
2014-12-09 13:44 - 2014-11-21 19:05 - 00064000 _____ (Microsoft Corporation) C:\Windows\SysWOW64\MshtmlDac.dll
2014-12-09 13:44 - 2014-11-21 19:01 - 02277888 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iertutil.dll
2014-12-09 13:44 - 2014-11-21 18:59 - 00047104 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jsproxy.dll
2014-12-09 13:44 - 2014-11-21 18:58 - 00030720 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iernonce.dll
2014-12-09 13:44 - 2014-11-21 18:56 - 00478208 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieui.dll
2014-12-09 13:44 - 2014-11-21 18:54 - 00620032 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9diag.dll
2014-12-09 13:44 - 2014-11-21 18:49 - 00800768 _____ (Microsoft Corporation) C:\Windows\system32\msfeeds.dll
2014-12-09 13:44 - 2014-11-21 18:49 - 00718848 _____ (Microsoft Corporation) C:\Windows\system32\ie4uinit.exe
2014-12-09 13:44 - 2014-11-21 18:47 - 01359360 _____ (Microsoft Corporation) C:\Windows\system32\mshtmlmedia.dll
2014-12-09 13:44 - 2014-11-21 18:46 - 02125312 _____ (Microsoft Corporation) C:\Windows\system32\inetcpl.cpl
2014-12-09 13:44 - 2014-11-21 18:45 - 00418304 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxtmsft.dll
2014-12-09 13:44 - 2014-11-21 18:43 - 14412800 _____ (Microsoft Corporation) C:\Windows\system32\ieframe.dll
2014-12-09 13:44 - 2014-11-21 18:40 - 00060416 _____ (Microsoft Corporation) C:\Windows\SysWOW64\JavaScriptCollectionAgent.dll
2014-12-09 13:44 - 2014-11-21 18:36 - 00168960 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msrating.dll
2014-12-09 13:44 - 2014-11-21 18:35 - 00076288 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtmled.dll
2014-12-09 13:44 - 2014-11-21 18:33 - 00285696 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxtrans.dll
2014-12-09 13:44 - 2014-11-21 18:29 - 04299264 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9.dll
2014-12-09 13:44 - 2014-11-21 18:28 - 02358272 _____ (Microsoft Corporation) C:\Windows\system32\wininet.dll
2014-12-09 13:44 - 2014-11-21 18:23 - 00688640 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msfeeds.dll
2014-12-09 13:44 - 2014-11-21 18:22 - 02052096 _____ (Microsoft Corporation) C:\Windows\SysWOW64\inetcpl.cpl
2014-12-09 13:44 - 2014-11-21 18:21 - 01155072 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtmlmedia.dll
2014-12-09 13:44 - 2014-11-21 18:15 - 01548288 _____ (Microsoft Corporation) C:\Windows\system32\urlmon.dll
2014-12-09 13:44 - 2014-11-21 18:13 - 12836864 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieframe.dll
2014-12-09 13:44 - 2014-11-21 18:03 - 00800768 _____ (Microsoft Corporation) C:\Windows\system32\ieapfltr.dll
2014-12-09 13:44 - 2014-11-21 18:00 - 01888256 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wininet.dll
2014-12-09 13:44 - 2014-11-21 17:56 - 01307136 _____ (Microsoft Corporation) C:\Windows\SysWOW64\urlmon.dll
2014-12-09 13:44 - 2014-11-21 17:54 - 00710144 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieapfltr.dll
2014-12-09 13:44 - 2014-11-10 20:09 - 01424384 _____ (Microsoft Corporation) C:\Windows\system32\WindowsCodecs.dll
2014-12-09 13:44 - 2014-11-10 19:44 - 01230336 _____ (Microsoft Corporation) C:\Windows\SysWOW64\WindowsCodecs.dll
2014-12-09 13:44 - 2014-11-10 18:46 - 00119296 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\tdx.sys
2014-12-09 13:43 - 2014-11-07 20:16 - 00002048 _____ (Microsoft Corporation) C:\Windows\system32\tzres.dll
2014-12-09 13:43 - 2014-11-07 19:45 - 00002048 _____ (Microsoft Corporation) C:\Windows\SysWOW64\tzres.dll
2014-12-09 13:43 - 2014-10-29 19:03 - 00165888 _____ (Microsoft Corporation) C:\Windows\system32\charmap.exe
2014-12-09 13:43 - 2014-10-29 18:45 - 00155136 _____ (Microsoft Corporation) C:\Windows\SysWOW64\charmap.exe
2014-12-09 13:43 - 2014-10-02 19:12 - 02020352 _____ (Microsoft Corporation) C:\Windows\system32\WsmSvc.dll
2014-12-09 13:43 - 2014-10-02 19:12 - 00346624 _____ (Microsoft Corporation) C:\Windows\system32\WSManMigrationPlugin.dll
2014-12-09 13:43 - 2014-10-02 19:12 - 00310272 _____ (Microsoft Corporation) C:\Windows\system32\WsmWmiPl.dll
2014-12-09 13:43 - 2014-10-02 19:12 - 00181248 _____ (Microsoft Corporation) C:\Windows\system32\WsmAuto.dll
2014-12-09 13:43 - 2014-10-02 19:11 - 00266240 _____ (Microsoft Corporation) C:\Windows\system32\WSManHTTPConfig.exe
2014-12-09 13:43 - 2014-10-02 18:45 - 01177088 _____ (Microsoft Corporation) C:\Windows\SysWOW64\WsmSvc.dll
2014-12-09 13:43 - 2014-10-02 18:45 - 00248832 _____ (Microsoft Corporation) C:\Windows\SysWOW64\WSManMigrationPlugin.dll
2014-12-09 13:43 - 2014-10-02 18:45 - 00214016 _____ (Microsoft Corporation) C:\Windows\SysWOW64\WsmWmiPl.dll
2014-12-09 13:43 - 2014-10-02 18:45 - 00145920 _____ (Microsoft Corporation) C:\Windows\SysWOW64\WsmAuto.dll
2014-12-09 13:43 - 2014-10-02 18:44 - 00198656 _____ (Microsoft Corporation) C:\Windows\SysWOW64\WSManHTTPConfig.exe
2014-12-09 13:26 - 2014-12-09 13:26 - 03540144 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerInstaller.exe
2014-12-01 12:37 - 2014-12-01 12:37 - 00000000 ____D () C:\Users\gmauldin\AppData\Roaming\Lavasoft
2014-11-27 00:02 - 2014-11-27 00:02 - 00000000 ____H () C:\Windows\system32\Drivers\Msft_Kernel_avchv_01009.Wdf
2014-11-26 21:46 - 2014-11-26 21:46 - 00000000 ____D () C:\ProgramData\BitDefender
2014-11-26 21:45 - 2014-07-10 14:09 - 02084072 _____ (Bitdefender) C:\Windows\system32\bdnc.dll
2014-11-26 21:45 - 2014-07-10 14:08 - 01061776 _____ (BitDefender S.R.L.) C:\Windows\system32\bdsmtpp.dll
2014-11-26 21:45 - 2014-07-10 14:08 - 00209984 _____ (BitDefender) C:\Windows\system32\BdFirewallSDK.dll
2014-11-26 21:45 - 2014-07-10 14:08 - 00195016 _____ (BitDefender) C:\Windows\system32\httproxy.dll
2014-11-26 21:45 - 2014-07-10 14:08 - 00156936 _____ () C:\Windows\system32\bdfwcore.dll
2014-11-26 21:45 - 2014-07-10 14:08 - 00155912 _____ (BitDefender S.R.L.) C:\Windows\system32\bdpop3p.dll
2014-11-26 21:45 - 2014-07-10 14:08 - 00122928 _____ (BitDefender) C:\Windows\system32\OEMbdpredir.dll
2014-11-26 21:45 - 2014-07-10 14:08 - 00096160 _____ (BitDefender) C:\Windows\system32\bdpredir.dll
2014-11-26 21:19 - 2014-11-26 21:19 - 00004648 _____ () C:\Windows\SysWOW64\LavasoftTcpService.ini
2014-11-26 21:19 - 2014-11-26 21:19 - 00002480 _____ () C:\Windows\SysWOW64\LavasoftTcpServiceOff.ini
2014-11-26 21:19 - 2014-11-26 21:19 - 00002480 _____ () C:\Windows\system32\LavasoftTcpServiceOff.ini
2014-11-26 21:19 - 2014-11-13 18:42 - 00358736 _____ (Lavasoft Limited) C:\Windows\system32\LavasoftTcpService64.dll
2014-11-26 21:19 - 2014-11-13 18:42 - 00312424 _____ (Lavasoft Limited) C:\Windows\SysWOW64\LavasoftTcpService.dll
2014-11-26 21:18 - 2014-12-26 11:52 - 00002283 _____ () C:\Users\Public\Desktop\Ad-Aware Antivirus.lnk
2014-11-26 21:18 - 2014-12-13 11:42 - 00000000 ____D () C:\Users\Lisa\AppData\Roaming\Lavasoft
2014-11-26 21:17 - 2014-11-26 21:17 - 00000000 ____D () C:\Program Files\Lavasoft
2014-11-26 21:08 - 2014-11-26 21:08 - 00000000 ____D () C:\Users\Lisa\AppData\Roaming\LavasoftStatistics
2014-11-26 21:07 - 2014-12-13 11:42 - 00000000 ____D () C:\ProgramData\Lavasoft

==================== One Month Modified Files and Folders =======

(If an entry is included in the fixlist, the file\folder will be moved.)

2014-12-26 12:06 - 2012-02-16 11:42 - 01655503 _____ () C:\Windows\WindowsUpdate.log
2014-12-26 12:04 - 2012-06-08 13:34 - 00000898 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2014-12-26 12:01 - 2009-07-13 21:45 - 00028352 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2014-12-26 12:01 - 2009-07-13 21:45 - 00028352 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2014-12-26 11:55 - 2012-06-09 21:33 - 00000830 _____ () C:\Windows\Tasks\Adobe Flash Player Updater.job
2014-12-26 11:50 - 2012-06-08 13:34 - 00000894 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2014-12-26 11:50 - 2012-02-16 10:31 - 00000000 ____D () C:\Users\Default\AppData\Local\SoftThinks
2014-12-26 11:50 - 2012-02-16 10:31 - 00000000 ____D () C:\Users\Default User\AppData\Local\SoftThinks
2014-12-26 11:50 - 2012-02-16 10:05 - 00000000 ____D () C:\Program Files (x86)\Dell DataSafe Local Backup
2014-12-26 11:49 - 2009-07-13 22:08 - 00000006 ____H () C:\Windows\Tasks\SA.DAT
2014-12-23 17:13 - 2012-02-16 10:22 - 00000000 ____D () C:\ProgramData\Sonic
2014-12-21 21:16 - 2013-01-11 12:20 - 00000000 ____D () C:\Users\Lisa\AppData\Roaming\SoftGrid Client
2014-12-20 12:17 - 2014-10-28 21:01 - 00000000 ____D () C:\Program Files (x86)\Spybot - Search & Destroy 2
2014-12-20 10:37 - 2014-10-28 21:01 - 00000000 ____D () C:\ProgramData\Spybot - Search & Destroy
2014-12-19 14:23 - 2013-01-12 13:35 - 00000000 ____D () C:\Users\Lisa\AppData\Local\Adobe
2014-12-19 14:23 - 2012-06-09 21:33 - 00701616 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerApp.exe
2014-12-19 14:23 - 2012-06-09 21:33 - 00003768 _____ () C:\Windows\System32\Tasks\Adobe Flash Player Updater
2014-12-19 14:23 - 2012-02-16 09:47 - 00071344 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
2014-12-19 10:42 - 2012-02-16 10:00 - 00000000 ___RD () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Dell
2014-12-19 10:41 - 2012-06-02 12:11 - 00000000 ____D () C:\Users\gmauldin\AppData\Local\Dell
2014-12-19 10:41 - 2012-02-16 10:10 - 00000000 ____D () C:\Program Files (x86)\Dell
2014-12-19 10:40 - 2012-02-16 11:34 - 00000000 ____D () C:\ProgramData\dell
2014-12-19 10:38 - 2012-06-02 12:10 - 00000000 ____D () C:\Users\gmauldin\AppData\Roaming\Dell
2014-12-14 16:10 - 2013-03-13 09:31 - 00000000 ____D () C:\Program Files\Microsoft Silverlight
2014-12-14 16:10 - 2013-03-13 09:31 - 00000000 ____D () C:\Program Files (x86)\Microsoft Silverlight
2014-12-13 18:10 - 2013-03-13 09:31 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Microsoft Silverlight
2014-12-13 03:54 - 2009-07-13 20:20 - 00000000 ____D () C:\Windows\rescache
2014-12-11 09:57 - 2014-05-06 17:06 - 00000000 ___SD () C:\Windows\system32\CompatTel
2014-12-11 09:57 - 2009-07-13 20:20 - 00000000 ____D () C:\Windows\PolicyDefinitions
2014-12-11 09:57 - 2009-07-13 20:20 - 00000000 ____D () C:\Windows\AppCompat
2014-12-09 21:16 - 2009-07-13 21:45 - 00015360 _____ () C:\Windows\system32\umstartup.etl
2014-12-09 15:13 - 2013-07-27 06:01 - 00000000 ____D () C:\Windows\system32\MRT
2014-12-09 15:12 - 2012-06-03 09:15 - 112710672 _____ (Microsoft Corporation) C:\Windows\system32\MRT.exe
2014-12-09 14:25 - 2014-09-17 06:05 - 00002021 _____ () C:\Users\Public\Desktop\Adobe Reader X.lnk
2014-12-09 14:25 - 2012-02-16 10:18 - 00002441 _____ () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Reader X.lnk
2014-12-05 08:53 - 2009-07-13 22:08 - 00032588 _____ () C:\Windows\Tasks\SCHEDLGU.TXT
2014-11-26 21:36 - 2014-10-26 21:44 - 00000000 ____D () C:\Program Files (x86)\AVG
2014-11-26 21:36 - 2014-10-26 21:26 - 00000000 ____D () C:\ProgramData\MFAData

Some content of TEMP:
====================
C:\Users\Lisa\AppData\Local\Temp\HitmanPro.exe

==================== Bamital & volsnap Check =================

(There is no automatic fix for files that do not pass verification.)

C:\Windows\System32\winlogon.exe => File is digitally signed
C:\Windows\System32\wininit.exe => File is digitally signed
C:\Windows\SysWOW64\wininit.exe => File is digitally signed
C:\Windows\explorer.exe => File is digitally signed
C:\Windows\SysWOW64\explorer.exe => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\SysWOW64\svchost.exe => File is digitally signed
C:\Windows\System32\services.exe => File is digitally signed
C:\Windows\System32\User32.dll => File is digitally signed
C:\Windows\SysWOW64\User32.dll => File is digitally signed
C:\Windows\System32\userinit.exe => File is digitally signed
C:\Windows\SysWOW64\userinit.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
C:\Windows\System32\Drivers\volsnap.sys => File is digitally signed

LastRegBack: 2014-12-15 13:13

==================== End Of Log ============================

 

 

Additional scan result of Farbar Recovery Scan Tool (x64) Version: 26-12-2014
Ran by Lisa at 2014-12-26 12:09:44
Running from C:\Users\Lisa\Downloads
Boot Mode: Normal
==========================================================

==================== Security Center ========================

(If an entry is included in the fixlist, it will be removed.)

AV: Ad-Aware Antivirus (Disabled - Out of date) {D87B6541-12A1-DAEA-0033-9B8057AAB996}
AS: Ad-Aware Antivirus (Disabled - Out of date) {631A84A5-349B-D564-3A83-A0F22C2DF32B}
AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: Ad-Aware Firewall (Disabled) {E040E464-58CE-DBB2-2B6C-32B5A979FEED}

==================== Installed Programs ======================

(Only the adware programs with "hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)

Ad-Aware Antivirus (HKLM\...\{A5C0392D-46A7-4CB3-800B-5794909453BD}_AdAwareUpdater) (Version: 11.5.202.7299 - Lavasoft)
AdAwareInstaller (Version: 11.5.202.7299 - Lavasoft) Hidden
AdAwareUpdater (Version: 11.5.202.7299 - Lavasoft) Hidden
Adobe Flash Player 16 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 16.0.0.235 - Adobe Systems Incorporated)
Adobe Reader X (10.1.13) MUI (HKLM-x32\...\{AC76BA86-7AD7-FFFF-7B44-AA0000000001}) (Version: 10.1.13 - Adobe Systems Incorporated)
AntimalwareEngine (Version: 3.0.0.56 - Lavasoft) Hidden
AntispamEngine (Version: 2.4.2158.0 - Lavasoft) Hidden
Apple Application Support (HKLM-x32\...\{21FC2093-6E43-460B-B9B0-5F5AA35BBB0F}) (Version: 3.0 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{FE86CB0C-FCB3-4358-B4B0-B0A41E33B3DD}) (Version: 7.1.0.32 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
aTube Catcher (HKLM-x32\...\aTube Catcher) (Version: 3.8.5188 - DsNET Corp)
AvcEngine (Version: 3.10.7820.0 - Lavasoft) Hidden
Bing Rewards Client Installer (x32 Version: 16.0.345.0 - Microsoft Corporation) Hidden
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
CCleaner (HKLM\...\CCleaner) (Version: 4.19 - Piriform)
Conexant HD Audio (HKLM\...\CNXT_AUDIO_HDA) (Version: 8.50.4.0 - Conexant)
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Dell DataSafe Local Backup - Support Software (HKLM-x32\...\{A9668246-FB70-4103-A1E3-66C9BC2EFB49}) (Version: 9.4.61 - Dell Inc.)
Dell DataSafe Local Backup (HKLM-x32\...\{0ED7EE95-6A97-47AA-AD73-152C08A15B04}) (Version: 9.4.61 - Dell Inc.)
Dell DataSafe Online (HKLM-x32\...\{7EC66A95-AC2D-4127-940B-0445A526AB2F}) (Version: 2.1.19634 - Dell)
Dell Edoc Viewer (HKLM\...\{8EBA8727-ADC2-477B-9D9A-1A1836BE4E05}) (Version: 1.0.0 - Dell Inc)
Dell Getting Started Guide (HKLM-x32\...\{7DB9F1E5-9ACB-410D-A7DC-7A3D023CE045}) (Version: 1.00.0000 - Dell Inc.)
Dell Home Systems Service Agreement (HKLM-x32\...\{AB2FDE4F-6BED-4E9E-B676-3DCCEBB1FBFE}) (Version: 2.0.0 - Dell Inc.)
Dell Product Registration (HKLM-x32\...\{2A0F2CC5-3065-492C-8380-B03AA7106B1A}) (Version: 1.1.3 - Dell Inc.)
DirectX 9 Runtime (x32 Version: 1.00.0000 - Sonic Solutions) Hidden
FirewallEngine (Version: 1.6.0.0 - Lavasoft) Hidden
GIMP version 2.8.0 (HKLM-x32\...\{F8D44400-5685-4CC5-83A9-0E25B18AA827}_is1) (Version: 2.8.0 - )
Google Earth (HKLM-x32\...\{4D2A6330-2F8B-11E3-9C40-B8AC6F97B88E}) (Version: 7.1.2.2041 - Google)
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
HP Deskjet 3050A J611 series Basic Device Software (HKLM\...\{FB555BCF-9202-4886-9203-88C9A210D727}) (Version: 25.0.571.0 - Hewlett-Packard Co.)
HP Deskjet 3050A J611 series Help (HKLM-x32\...\{97DDCAB8-B770-4089-A10F-67568069D78A}) (Version: 140.0.2.2 - Hewlett Packard)
HP Update (HKLM-x32\...\{97486FBE-A3FC-4783-8D55-EA37E9D171CC}) (Version: 5.005.000.002 - Hewlett-Packard)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2291 - Intel Corporation)
iTunes (HKLM\...\{96B53CA8-5ABB-49D8-96F1-F6C0D73A76C6}) (Version: 11.1.4.62 - Apple Inc.)
Java 8 Update 25 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218025F0}) (Version: 8.0.250 - Oracle Corporation)
Junk Mail filter update (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Kcast for Windows (HKLM-x32\...\{FC00D5C6-356F-47B8-B0B7-19ABC493440E}) (Version: 3.0.5.0 - Kitco)
Mesh Runtime (x32 Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft Office 2010 (HKLM-x32\...\{95140000-0070-0000-0000-0000000FF1CE}) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Office Click-to-Run 2010 (HKLM-x32\...\Office14.Click2Run) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Office Starter 2010 - English (HKLM-x32\...\{90140011-0066-0409-0000-0000000FF1CE}) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.31211.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (HKLM-x32\...\{820B6609-4C97-3A2B-B644-573B06A0F0CC}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (HKLM-x32\...\{196BB40D-1578-3D01-B289-BEFC77A11A1E}) (Version: 10.0.30319 - Microsoft Corporation)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
OnlineThreatsEngine (Version: 2.2.3.0 - Lavasoft) Hidden
PhotoShowExpress (x32 Version: 2.0.063 - Sonic Solutions) Hidden
RBVirtualFolder64Inst (Version: 1.00.0000 - Roxio, Inc.) Hidden
Roxio Creator Starter (HKLM-x32\...\{6F0BBEFE-BE1C-419B-BA1F-D36C9E7915BC}) (Version: 12.1.77.0 - Roxio)
Roxio File Backup (Version: 1.3.2 - Roxio) Hidden
Shared C Run-time for x64 (HKLM\...\{EF79C448-6946-4D71-8134-03407888C054}) (Version: 10.0.0 - McAfee)
Skype™ 6.18 (HKLM-x32\...\{7A3C7E05-EE37-47D6-99E1-2EB05A3DA3F7}) (Version: 6.18.106 - Skype Technologies S.A.)
Sonic CinePlayer Decoder Pack (x32 Version: 4.3.0 - Sonic Solutions) Hidden
TrustedID (HKLM-x32\...\{C16A92EF-017B-4839-9C75-FBADB5A1FA27}) (Version: 5.0 - TrustedID)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3508.1109 - Microsoft Corporation)
Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)

==================== Custom CLSID (selected items): ==========================

(If an entry is included in the fixlist, it will be removed from registry. Any eventual file will not be moved.)

CustomCLSID: HKU\S-1-5-21-3895987125-2983908769-1814812204-1003_Classes\CLSID\{F6BF8414-962C-40FE-90F1-B80A7E72DB9A}\InprocServer32 -> C:\ProgramData\{9A88E103-A20A-4EA5-8636-C73B709A5BF8}\Display.dll No File

==================== Restore Points  =========================

13-12-2014 11:42:13 LavasoftWeCompanion
13-12-2014 18:08:40 Windows Update
17-12-2014 15:51:34 AA11
17-12-2014 16:56:57 Windows Update
19-12-2014 10:38:15 Removed Dell Stage
19-12-2014 10:39:18 Removed Dell PhotoStage.
19-12-2014 10:40:00 Removed Dell MusicStage
19-12-2014 10:40:36 Configured VideoStage
19-12-2014 10:42:22 Removed Visual Studio 2012 x64 Redistributables
19-12-2014 10:42:39 Removed Visual Studio 2012 x86 Redistributables
19-12-2014 12:37:46 AA11
19-12-2014 13:50:30 Malwarebytes Anti-Rootkit Restore Point
20-12-2014 09:41:12 Checkpoint by HitmanPro
23-12-2014 10:02:42 Windows Update
26-12-2014 12:00:11 Windows Update

==================== Hosts content: ==========================

(If needed Hosts: directive could be included in the fixlist to reset Hosts.)

2009-07-13 19:34 - 2014-12-20 09:41 - 00000019 ____A C:\Windows\system32\Drivers\etc\hosts
127.0.0.1 localhost

==================== Scheduled Tasks (whitelisted) =============

(If an entry is included in the fixlist, it will be removed from registry. Any associated file could be listed separately to be moved.)

Task: {05200921-9855-4DDF-9A1F-CAAD8CFE0308} - System32\Tasks\Adobe Acrobat Update Task => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [2014-12-19] (Adobe Systems Incorporated)
Task: {1E4560C3-D427-4387-939E-AB4F74931020} - System32\Tasks\OfficeSoftwareProtectionPlatform\SvcRestartTask => Sc.exe start osppsvc
Task: {26EB06B9-DE10-49E7-A564-7F1036C14976} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2012-06-08] (Google Inc.)
Task: {76818B66-EFDB-48BE-AEDB-6B258AF8D1B9} - System32\Tasks\CCleanerSkipUAC => C:\Program Files\CCleaner\CCleaner.exe [2014-10-23] (Piriform Ltd)
Task: {87955BC5-DADB-4703-833F-08FFE89E890E} - System32\Tasks\Java Platform SE Auto Updater => C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe [2014-10-07] (Oracle Corporation)
Task: {A4BB4892-9D70-4831-89FE-419ACC4CDC11} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2012-06-08] (Google Inc.)
Task: {D216BDDB-DCC4-4AE0-A2FD-4D5B11C58522} - System32\Tasks\Adobe Reader and Acrobat Manager => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [2014-12-19] (Adobe Systems Incorporated)
Task: {E81A3976-3038-4A54-8870-CE98F1DABEB9} - System32\Tasks\Adobe Flash Player Updater => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2014-12-19] (Adobe Systems Incorporated)
Task: C:\Windows\Tasks\Adobe Flash Player Updater.job => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

==================== Loaded Modules (whitelisted) =============

2014-12-18 15:09 - 2014-12-18 15:09 - 00713568 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.5.202.7299\AdAwareService.exe
2014-12-18 15:22 - 2014-12-18 15:22 - 00107352 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.5.202.7299\boost_thread-vc100-mt-1_57.dll
2014-12-18 15:22 - 2014-12-18 15:22 - 00024408 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.5.202.7299\boost_system-vc100-mt-1_57.dll
2014-12-18 15:22 - 2014-12-18 15:22 - 00033624 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.5.202.7299\boost_chrono-vc100-mt-1_57.dll
2014-12-18 15:22 - 2014-12-18 15:22 - 00055648 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.5.202.7299\boost_date_time-vc100-mt-1_57.dll
2014-12-18 15:22 - 2014-12-18 15:22 - 00125792 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.5.202.7299\boost_filesystem-vc100-mt-1_57.dll
2014-12-18 15:21 - 2014-12-18 15:21 - 12716368 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.5.202.7299\AdAwareServiceKernel.dll
2014-12-18 15:21 - 2014-12-18 15:21 - 03396400 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.5.202.7299\RCF.dll
2014-12-18 15:22 - 2014-12-18 15:22 - 00786264 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.5.202.7299\boost_regex-vc100-mt-1_57.dll
2014-12-18 15:21 - 2014-12-18 15:21 - 00736584 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.5.202.7299\AdAwareActivation.dll
2014-12-18 15:21 - 2014-12-18 15:21 - 00474968 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.5.202.7299\AdAwareApplicationUpdater.dll
2014-12-18 15:21 - 2014-12-18 15:21 - 00812360 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.5.202.7299\AdAwareGamingMode.dll
2014-12-18 15:21 - 2014-12-18 15:21 - 00099136 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.5.202.7299\AdAwareReset.dll
2014-12-18 15:21 - 2014-12-18 15:21 - 00119616 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.5.202.7299\AdAwareTime.dll
2014-12-18 15:21 - 2014-12-18 15:21 - 00957784 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.5.202.7299\AdAwareDefinitionsUpdater.dll
2014-12-18 15:21 - 2014-12-18 15:21 - 00867688 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.5.202.7299\AdAwareDefinitionsUpdaterScheduler.dll
2014-12-18 15:21 - 2014-12-18 15:21 - 01107272 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.5.202.7299\AdAwareIgnoreList.dll
2014-12-18 15:21 - 2014-12-18 15:21 - 00248648 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.5.202.7299\AdAwareQuarantine.dll
2014-12-18 15:21 - 2014-12-18 15:21 - 01009496 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.5.202.7299\AdAwareAntiMalwareEngine.dll
2014-12-18 15:21 - 2014-12-18 15:21 - 00212824 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.5.202.7299\AdAwareAntiRootkitEngine.dll
2014-12-18 15:21 - 2014-12-18 15:21 - 01171280 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.5.202.7299\AdAwareScannerHistory.dll
2014-12-18 15:21 - 2014-12-18 15:21 - 01295680 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.5.202.7299\AdAwareScanner.dll
2014-12-18 15:22 - 2014-12-18 15:22 - 00035160 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.5.202.7299\boost_timer-vc100-mt-1_57.dll
2014-12-18 15:21 - 2014-12-18 15:21 - 00975704 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.5.202.7299\AdAwareScannerScheduler.dll
2014-12-18 15:21 - 2014-12-18 15:21 - 01091416 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.5.202.7299\AdAwareRealTimeProtection.dll
2014-12-18 15:21 - 2014-12-18 15:21 - 00229200 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.5.202.7299\AdAwareIncompatibles.dll
2014-12-18 15:21 - 2014-12-18 15:21 - 00894280 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.5.202.7299\AdAwareAntiSpam.dll
2014-12-18 15:21 - 2014-12-18 15:21 - 00849232 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.5.202.7299\AdAwareAntiPhishing.dll
2014-12-18 15:21 - 2014-12-18 15:21 - 03096912 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.5.202.7299\AdAwareParentalControl.dll
2014-12-18 15:21 - 2014-12-18 15:21 - 02953040 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.5.202.7299\AdAwareWebProtection.dll
2014-12-18 15:21 - 2014-12-18 15:21 - 01251664 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.5.202.7299\AdAwareEmailProtection.dll
2014-12-18 15:22 - 2014-12-18 15:22 - 00053600 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.5.202.7299\boost_iostreams-vc100-mt-1_57.dll
2014-12-18 15:21 - 2014-12-18 15:21 - 01289048 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.5.202.7299\AdAwareNetworkProtection.dll
2014-12-18 15:21 - 2014-12-18 15:21 - 00968000 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.5.202.7299\AdAwarePromo.dll
2014-12-18 15:21 - 2014-12-18 15:21 - 00360776 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.5.202.7299\AdAwareFeedback.dll
2014-12-18 15:21 - 2014-12-18 15:21 - 02785112 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.5.202.7299\AdAwareThreatWorkAlliance.dll
2014-12-18 15:21 - 2014-12-18 15:21 - 01228608 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.5.202.7299\AdAwarePinCode.dll
2014-12-18 15:21 - 2014-12-18 15:21 - 00968000 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.5.202.7299\AdAwareNotice.dll
2014-12-18 15:21 - 2014-12-18 15:21 - 00957256 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.5.202.7299\AdAwareAvcEngine.dll
2014-12-18 15:21 - 2014-12-18 15:21 - 01177960 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.5.202.7299\AdAwareRealTimeProtectionHistory.dll
2014-12-18 15:21 - 2014-12-18 15:21 - 00152896 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.5.202.7299\SecurityCenter.dll
2014-11-26 21:45 - 2014-07-10 14:08 - 00156936 _____ () C:\Windows\system32\bdfwcore.dll
2014-11-26 21:46 - 2014-11-26 21:46 - 00766976 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Online Threats Engine\2.2.3.0\definitions\loc2\ashttpbr.mdl
2014-11-26 21:46 - 2014-11-26 21:46 - 00556032 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Online Threats Engine\2.2.3.0\definitions\loc2\ashttpdsp.mdl
2014-11-26 21:46 - 2014-11-26 21:46 - 02575360 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Online Threats Engine\2.2.3.0\definitions\loc2\ashttpph.mdl
2014-11-26 21:46 - 2014-11-26 21:46 - 01306112 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Online Threats Engine\2.2.3.0\definitions\loc2\ashttprbl.mdl
2014-12-18 15:21 - 2014-12-18 15:21 - 02757456 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.5.202.7299\AdAwareShellExtension.dll
2014-12-18 15:21 - 2014-12-18 15:21 - 08947008 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.5.202.7299\AdAwareTray.exe
2014-12-18 15:22 - 2014-12-18 15:22 - 00500056 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.5.202.7299\boost_locale-vc100-mt-1_57.dll
2014-12-18 15:21 - 2014-12-18 15:21 - 02130752 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.5.202.7299\HtmlFramework.dll
2014-12-18 15:21 - 2014-12-18 15:21 - 00066872 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.5.202.7299\DllStorage.dll
2014-12-18 15:21 - 2014-12-18 15:21 - 00869712 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.5.202.7299\AdAwareTrayDefaultSkin.dll
2014-12-18 15:21 - 2014-12-18 15:21 - 00811328 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.5.202.7299\Localization.dll
2010-11-17 09:35 - 2010-11-17 09:35 - 00514544 _____ () C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe
2012-02-16 10:05 - 2011-09-22 09:14 - 02751808 _____ () C:\Program Files (x86)\Dell DataSafe Local Backup\COMPONENTS\SCHEDULER\STSERVICE.EXE
2014-02-06 00:52 - 2014-02-06 00:52 - 00073544 _____ () C:\Program Files (x86)\Common Files\Apple\Apple Application Support\zlib1.dll
2014-02-06 00:52 - 2014-02-06 00:52 - 01044808 _____ () C:\Program Files (x86)\Common Files\Apple\Apple Application Support\libxml2.dll
2010-11-24 21:44 - 2010-11-24 21:44 - 00375280 _____ () c:\program files (x86)\common files\roxio shared\dllshared\SQLite352.dll

==================== Alternate Data Streams (whitelisted) =========

(If an entry is included in the fixlist, only the Alternate Data Streams will be removed.)

AlternateDataStreams: C:\Windows\SysWOW64\FlashPlayerInstaller.exe:BDU
AlternateDataStreams: C:\Users\Lisa\Downloads\AdwCleaner_exe:BDU
AlternateDataStreams: C:\Users\Lisa\Downloads\FRST64 (1).exe:BDU
AlternateDataStreams: C:\Users\Lisa\Downloads\FRST64.exe:BDU

==================== Safe Mode (whitelisted) ===================

(If an item is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)

HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\70517389.sys => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcpltsvc => ""=""
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\70517389.sys => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mcpltsvc => ""=""

==================== EXE Association (whitelisted) =============

(If an entry is included in the fixlist, the default will be restored. None default entries will be removed.)

==================== MSCONFIG/TASK MANAGER disabled items =========

(Currently there is no automatic fix for this section.)

MSCONFIG\startupreg: Dell Registration => C:\Program Files (x86)\System Registration\prodreg.exe /boot
MSCONFIG\startupreg: HotKeysCmds => C:\Windows\system32\hkcmd.exe
MSCONFIG\startupreg: Persistence => C:\Windows\system32\igfxpers.exe
MSCONFIG\startupreg: RoxWatchTray => "C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatchTray12OEM.exe"

========================= Accounts: ==========================

Administrator (S-1-5-21-3895987125-2983908769-1814812204-500 - Administrator - Disabled)
gmauldin (S-1-5-21-3895987125-2983908769-1814812204-1000 - Administrator - Enabled) => C:\Users\gmauldin
Guest (S-1-5-21-3895987125-2983908769-1814812204-501 - Limited - Disabled)
HomeGroupUser$ (S-1-5-21-3895987125-2983908769-1814812204-1002 - Limited - Enabled)
Lisa (S-1-5-21-3895987125-2983908769-1814812204-1003 - Administrator - Enabled) => C:\Users\Lisa

==================== Faulty Device Manager Devices =============

==================== Event log errors: =========================

Application errors:
==================
Error: (12/26/2014 11:52:48 AM) (Source: CVHSVC) (EventID: 100) (User: )
Description: Information only.
(Stream product id=0x0066): Streaming Failed

Error: (12/26/2014 11:51:40 AM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/26/2014 11:51:15 AM) (Source: CVHSVC) (EventID: 100) (User: )
Description: Information only.
Too many failures while downloading ranges: 2

Error: (12/24/2014 09:50:37 AM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 9968

Error: (12/24/2014 09:50:37 AM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 9968

Error: (12/24/2014 09:50:37 AM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (12/24/2014 09:41:51 AM) (Source: CVHSVC) (EventID: 100) (User: )
Description: Information only.
(Stream product id=0x0066): Streaming Failed

Error: (12/24/2014 09:41:06 AM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/24/2014 09:40:45 AM) (Source: CVHSVC) (EventID: 100) (User: )
Description: Information only.
Too many failures while downloading ranges: 2

Error: (12/23/2014 05:15:20 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

System errors:
=============
Error: (12/26/2014 11:56:32 AM) (Source: Service Control Manager) (EventID: 7022) (User: )
Description: The Windows Update service hung on starting.

Error: (12/26/2014 11:51:03 AM) (Source: Service Control Manager) (EventID: 7011) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.

Error: (12/24/2014 09:44:02 AM) (Source: Service Control Manager) (EventID: 7011) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.

Error: (12/24/2014 09:39:17 AM) (Source: EventLog) (EventID: 6008) (User: )
Description: The previous system shutdown at 5:15:22 PM on ‎12/‎23/‎2014 was unexpected.

Error: (12/23/2014 05:14:21 PM) (Source: Service Control Manager) (EventID: 7011) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.

Error: (12/23/2014 00:46:27 PM) (Source: Service Control Manager) (EventID: 7011) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.

Error: (12/23/2014 00:45:57 PM) (Source: Service Control Manager) (EventID: 7011) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.

Error: (12/23/2014 09:28:13 AM) (Source: Service Control Manager) (EventID: 7011) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.

Error: (12/22/2014 06:06:50 PM) (Source: Service Control Manager) (EventID: 7011) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.

Error: (12/22/2014 06:06:20 PM) (Source: Service Control Manager) (EventID: 7011) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.

Microsoft Office Sessions:
=========================
Error: (12/26/2014 11:52:48 AM) (Source: CVHSVC) (EventID: 100) (User: )
Description: (Stream product id=0x0066): Streaming Failed

Error: (12/26/2014 11:51:40 AM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/26/2014 11:51:15 AM) (Source: CVHSVC) (EventID: 100) (User: )
Description: Too many failures while downloading ranges: 2

Error: (12/24/2014 09:50:37 AM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 9968

Error: (12/24/2014 09:50:37 AM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 9968

Error: (12/24/2014 09:50:37 AM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (12/24/2014 09:41:51 AM) (Source: CVHSVC) (EventID: 100) (User: )
Description: (Stream product id=0x0066): Streaming Failed

Error: (12/24/2014 09:41:06 AM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/24/2014 09:40:45 AM) (Source: CVHSVC) (EventID: 100) (User: )
Description: Too many failures while downloading ranges: 2

Error: (12/23/2014 05:15:20 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

CodeIntegrity Errors:
===================================
  Date: 2013-01-23 22:55:05.947
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Common Files\mcafee\VSCore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-01-23 22:55:05.947
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Common Files\mcafee\VSCore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-01-23 22:55:05.947
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Common Files\mcafee\VSCore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.

==================== Memory info ===========================

Processor: Intel® Core™ i3-2120 CPU @ 3.30GHz
Percentage of memory in use: 58%
Total physical RAM: 4008.63 MB
Available physical RAM: 1653.23 MB
Total Pagefile: 8015.44 MB
Available Pagefile: 6020.46 MB
Total Virtual: 8192 MB
Available Virtual: 8191.82 MB

==================== Drives ================================

Drive c: (OS) (Fixed) (Total:450.91 GB) (Free:386.44 GB) NTFS

==================== MBR & Partition Table ==================

========================================================
Disk: 0 (MBR Code: Windows 7 or Vista) (Size: 465.8 GB) (Disk ID: B032F347)
Partition 1: (Not Active) - (Size=39 MB) - (Type=DE)
Partition 2: (Active) - (Size=14.8 GB) - (Type=07 NTFS)
Partition 3: (Not Active) - (Size=450.9 GB) - (Type=07 NTFS)

==================== End Of Log ============================



#4 Machiavelli

Machiavelli

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Posted 26 December 2014 - 03:54 PM

Running from C:\Users\Lisa\Downloads

Would you please follow my instructions?

~Machiavelli

If I don't reply within 24 hours please PM me!

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#5 outofmydepth

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Posted 27 December 2014 - 07:13 PM

When I downloaded the software and clicked save, ( to save it to the desktop), the software just autoran instead. I tried uninstalling and reinstalling, same result. I

will try again.


Edited by outofmydepth, 27 December 2014 - 07:19 PM.


#6 Machiavelli

Machiavelli

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Posted 28 December 2014 - 07:21 AM

You have to click on Save as when you download it via IE.

~Machiavelli

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#7 outofmydepth

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Posted 28 December 2014 - 12:14 PM

Thanks for the reminder! (Brain injury a few years ago means I sometimes forget some really obvious stuff, thank you for being so patient).

 

Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 28-12-2014
Ran by Lisa (administrator) on GMAULDIN-PC on 28-12-2014 10:07:33
Running from C:\Users\Lisa\Desktop
Loaded Profile: Lisa (Available profiles: gmauldin & Lisa)
Platform: Windows 7 Home Premium Service Pack 1 (X64) OS Language: English (United States)
Internet Explorer Version 11 (Default browser: IE)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(Logitech Inc.) C:\Program Files (x86)\Common Files\logishrd\LVMVFM\UMVPFSrv.exe
(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe
(Dell, Inc.) C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuAgent.exe
(SoftThinks SAS) C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe
(Microsoft Corporation) C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
(Microsoft Corporation) C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVCM.EXE
(SoftThinks - Dell) C:\Program Files (x86)\Dell DataSafe Local Backup\Toaster.exe
() C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\STService.exe
(Microsoft Corporation) C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE
(Google Inc.) C:\Program Files (x86)\Google\Update\1.3.25.11\GoogleCrashHandler.exe
(Google Inc.) C:\Program Files (x86)\Google\Update\1.3.25.11\GoogleCrashHandler64.exe
(SoftThinks - Dell) C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe
() C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe
(Microsoft Corporation) C:\Windows\System32\dllhost.exe
(Microsoft Corporation) C:\Program Files\Internet Explorer\iexplore.exe
() C:\Program Files (x86)\ESET\ESET Online Scanner\OnlineCmdLineScanner.exe
() C:\Program Files (x86)\ESET\ESET Online Scanner\OnlineCmdLineScanner.exe

==================== Registry (Whitelisted) ==================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM-x32\...\Run: [Dell DataSafe Online] => C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuClient.exe [1117528 2010-08-25] (Dell, Inc.)
HKLM-x32\...\Run: [Desktop Disc Tool] => C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe [514544 2010-11-17] ()
HKLM-x32\...\Run: [] => [X]
Winlogon\Notify\igfxcui: C:\Windows\system32\igfxdev.dll (Intel Corporation)
HKLM\...\Policies\Explorer: [NoControlPanel] 0
HKU\S-1-5-21-3895987125-2983908769-1814812204-1003\...\Run: [Web Companion] => C:\Program Files (x86)\Lavasoft\Web Companion\Application\WebCompanion.exe --minimize
BootExecute: autocheck autochk * sdnclean64.exe

==================== Internet (Whitelisted) ====================

(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

HKU\S-1-5-21-3895987125-2983908769-1814812204-1003\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.google.com/
HKU\S-1-5-21-3895987125-2983908769-1814812204-1003\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/USCON/1
SearchScopes: HKLM-x32 -> {49606DC7-976D-4030-A74E-9FB5C842FA68} URL = http://www.bing.com/search?q={searchTerms}&form=DLCDF8&pc=MDDC&src=IE-SearchBox
SearchScopes: HKU\.DEFAULT -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-19 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-20 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-21-3895987125-2983908769-1814812204-1003 -> {B4F16440-4CDA-4A2F-9FF4-F9D2119D3D0E} URL = http://search.yahoo.com/search?p={searchTerms}&ei=UTF-8&fr=w3i&type=W3i_DS,136,0_0,Search,20130832,20028,0,25,0
BHO: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.)
BHO: Java™ Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files\Java\jre6\bin\jp2ssv.dll No File
BHO-x32: Java™ Plug-In SSV Helper -> {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -> C:\Program Files (x86)\Java\jre1.8.0_25\bin\ssv.dll (Oracle Corporation)
BHO-x32: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.)
BHO-x32: Java™ Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files (x86)\Java\jre1.8.0_25\bin\jp2ssv.dll (Oracle Corporation)
DPF: HKLM-x32 {7530BFB8-7293-4D34-9923-61A11451AFC5} http://download.eset.com/special/eos/OnlineScanner.cab
Handler-x32: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll (Skype Technologies)
Tcpip\Parameters: [DhcpNameServer] 192.168.1.1
Tcpip\..\Interfaces\{23256329-BB5C-45FA-8A28-EEE2D508805A}: [NameServer] 8.8.8.8,8.8.8.8
Tcpip\..\Interfaces\{FB7452E5-1DA4-44A9-B402-B94EA323D061}: [NameServer] 8.8.8.8,8.8.8.8

FireFox:
========
FF Plugin: @microsoft.com/GENUINE -> disabled No File
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files\Microsoft Silverlight\5.1.31211.0\npctrl.dll ( Microsoft Corporation)
FF Plugin-x32: @Apple.com/iTunes,version=1.0 -> C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()
FF Plugin-x32: @Google.com/GoogleEarthPlugin -> C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll (Google)
FF Plugin-x32: @java.com/DTPlugin,version=11.25.2 -> C:\Program Files (x86)\Java\jre1.8.0_25\bin\dtplugin\npDeployJava1.dll (Oracle Corporation)
FF Plugin-x32: @java.com/JavaPlugin,version=11.25.2 -> C:\Program Files (x86)\Java\jre1.8.0_25\bin\plugin2\npjp2.dll (Oracle Corporation)
FF Plugin-x32: @microsoft.com/GENUINE -> disabled No File
FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files (x86)\Microsoft Silverlight\5.1.31211.0\npctrl.dll ( Microsoft Corporation)
FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 -> C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3502.0922 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3508.1109 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.25.11\npGoogleUpdate3.dll (Google Inc.)
FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.25.11\npGoogleUpdate3.dll (Google Inc.)
FF Plugin-x32: Adobe Reader -> C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)

Chrome:
=======
CHR HKLM-x32\...\Chrome\Extension: [hemjgdpngmhbimofcicjfhibkdbigdmb] - C:\ProgramData\comcastModemRelease\shortcuts\chrome\xfinity.crx [2013-02-08]

==================== Services (Whitelisted) =================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

==================== Drivers (Whitelisted) ====================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

S3 avchv; system32\DRIVERS\avchv.sys [X]

==================== NetSvcs (Whitelisted) ===================

(If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.)

==================== One Month Created Files and Folders ========

(If an entry is included in the fixlist, the file\folder will be moved.)

2014-12-28 10:07 - 2014-12-28 10:07 - 00008272 _____ () C:\Users\Lisa\Desktop\FRST.txt
2014-12-28 10:06 - 2014-12-28 10:06 - 02123264 _____ (Farbar) C:\Users\Lisa\Desktop\FRST64.exe
2014-12-28 10:03 - 2014-12-28 10:03 - 00000000 ___HD () C:\Windows\AxInstSV
2014-12-28 10:03 - 2014-12-28 10:03 - 00000000 ____D () C:\Program Files (x86)\ESET
2014-12-28 10:01 - 2014-12-28 10:02 - 00403664 _____ () C:\Users\Lisa\Downloads\ESETPoweliksCleaner.exe_20141228.100153.5740.log
2014-12-28 10:00 - 2014-12-28 10:00 - 00186568 _____ (ESET) C:\Users\Lisa\Downloads\ESETPoweliksCleaner.exe
2014-12-28 09:44 - 2014-12-28 09:44 - 00000000 ____D () C:\Users\Lisa\AppData\Local\{1BE40855-7150-44B7-93E4-70F6F11F57DF}
2014-12-26 12:21 - 2014-12-26 12:24 - 00115638 _____ () C:\Users\Lisa\Desktop\New Text Document.txt
2014-12-26 12:09 - 2014-12-26 12:09 - 00029574 _____ () C:\Users\Lisa\Downloads\Addition.txt
2014-12-26 11:59 - 2014-12-28 10:07 - 00000000 ____D () C:\FRST
2014-12-26 11:55 - 2014-12-26 11:55 - 00003886 _____ () C:\Windows\System32\Tasks\Adobe Acrobat Update Task
2014-12-20 12:17 - 2014-12-28 09:51 - 00000560 _____ () C:\Windows\setupact.log
2014-12-20 12:17 - 2014-12-20 12:17 - 00002576 _____ () C:\Windows\PFRO.log
2014-12-20 12:17 - 2014-12-20 12:17 - 00000000 _____ () C:\Windows\setuperr.log
2014-12-20 12:16 - 2014-12-20 12:16 - 00000085 _____ () C:\Windows\wininit.ini
2014-12-20 09:36 - 2014-12-20 09:41 - 00000000 ____D () C:\ProgramData\HitmanPro
2014-12-19 14:16 - 2014-12-19 14:16 - 00356048 _____ () C:\Users\gmauldin\Documents\cc_20141219_141637.reg
2014-12-19 10:42 - 2014-12-19 10:42 - 00000000 ____D () C:\Program Files\My Dell
2014-12-19 10:40 - 2014-12-19 10:41 - 00000000 ____D () C:\ProgramData\install_clap
2014-12-18 14:03 - 2014-12-18 14:03 - 00000000 ____D () C:\ProgramData\PCDr
2014-12-17 15:58 - 2014-12-12 22:09 - 00144384 _____ (Microsoft Corporation) C:\Windows\system32\ieUnatt.exe
2014-12-17 15:58 - 2014-12-12 20:33 - 00115712 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieUnatt.exe
2014-12-11 09:57 - 2014-12-11 09:57 - 00000000 ____D () C:\Windows\system32\appraiser
2014-12-10 11:56 - 2014-12-10 11:56 - 00001717 _____ () C:\Users\Lisa\Desktop\JRT.txt
2014-12-10 11:52 - 2014-12-10 11:52 - 00000000 ____D () C:\Windows\ERUNT
2014-12-10 11:45 - 2014-12-20 09:54 - 00000000 ____D () C:\AdwCleaner
2014-12-10 11:35 - 2014-12-20 10:15 - 00000000 ____D () C:\ProgramData\Malwarebytes' Anti-Malware (portable)
2014-12-09 15:11 - 2014-10-17 19:05 - 04121600 _____ (Microsoft Corporation) C:\Windows\system32\mf.dll
2014-12-09 15:11 - 2014-10-17 18:33 - 03209728 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mf.dll
2014-12-09 13:45 - 2014-12-03 19:50 - 00830976 _____ (Microsoft Corporation) C:\Windows\system32\appraiser.dll
2014-12-09 13:45 - 2014-12-03 19:50 - 00741376 _____ (Microsoft Corporation) C:\Windows\system32\invagent.dll
2014-12-09 13:45 - 2014-12-03 19:50 - 00413184 _____ (Microsoft Corporation) C:\Windows\system32\generaltel.dll
2014-12-09 13:45 - 2014-12-03 19:50 - 00396800 _____ (Microsoft Corporation) C:\Windows\system32\devinv.dll
2014-12-09 13:45 - 2014-12-03 19:50 - 00227328 _____ (Microsoft Corporation) C:\Windows\system32\aepdu.dll
2014-12-09 13:45 - 2014-12-03 19:50 - 00192000 _____ (Microsoft Corporation) C:\Windows\system32\aepic.dll
2014-12-09 13:45 - 2014-12-03 19:44 - 01083392 _____ (Microsoft Corporation) C:\Windows\system32\aeinv.dll
2014-12-09 13:45 - 2014-12-01 16:28 - 01232040 _____ (Microsoft Corporation) C:\Windows\system32\aitstatic.exe
2014-12-09 13:44 - 2014-11-26 18:43 - 00389296 _____ (Microsoft Corporation) C:\Windows\system32\iedkcs32.dll
2014-12-09 13:44 - 2014-11-26 18:10 - 00342200 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iedkcs32.dll
2014-12-09 13:44 - 2014-11-21 20:13 - 25059840 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.dll
2014-12-09 13:44 - 2014-11-21 20:06 - 02724864 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.tlb
2014-12-09 13:44 - 2014-11-21 20:06 - 00004096 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollectorres.dll
2014-12-09 13:44 - 2014-11-21 19:50 - 00580096 _____ (Microsoft Corporation) C:\Windows\system32\vbscript.dll
2014-12-09 13:44 - 2014-11-21 19:50 - 00066560 _____ (Microsoft Corporation) C:\Windows\system32\iesetup.dll
2014-12-09 13:44 - 2014-11-21 19:49 - 02885120 _____ (Microsoft Corporation) C:\Windows\system32\iertutil.dll
2014-12-09 13:44 - 2014-11-21 19:49 - 00048640 _____ (Microsoft Corporation) C:\Windows\system32\ieetwproxystub.dll
2014-12-09 13:44 - 2014-11-21 19:48 - 00088064 _____ (Microsoft Corporation) C:\Windows\system32\MshtmlDac.dll
2014-12-09 13:44 - 2014-11-21 19:41 - 00054784 _____ (Microsoft Corporation) C:\Windows\system32\jsproxy.dll
2014-12-09 13:44 - 2014-11-21 19:40 - 00034304 _____ (Microsoft Corporation) C:\Windows\system32\iernonce.dll
2014-12-09 13:44 - 2014-11-21 19:37 - 00633856 _____ (Microsoft Corporation) C:\Windows\system32\ieui.dll
2014-12-09 13:44 - 2014-11-21 19:35 - 00114688 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollector.exe
2014-12-09 13:44 - 2014-11-21 19:34 - 06039552 _____ (Microsoft Corporation) C:\Windows\system32\jscript9.dll
2014-12-09 13:44 - 2014-11-21 19:34 - 00814080 _____ (Microsoft Corporation) C:\Windows\system32\jscript9diag.dll
2014-12-09 13:44 - 2014-11-21 19:26 - 00968704 _____ (Microsoft Corporation) C:\Windows\system32\MsSpellCheckingFacility.exe
2014-12-09 13:44 - 2014-11-21 19:22 - 19749376 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.dll
2014-12-09 13:44 - 2014-11-21 19:22 - 00490496 _____ (Microsoft Corporation) C:\Windows\system32\dxtmsft.dll
2014-12-09 13:44 - 2014-11-21 19:20 - 02724864 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.tlb
2014-12-09 13:44 - 2014-11-21 19:14 - 00077824 _____ (Microsoft Corporation) C:\Windows\system32\JavaScriptCollectionAgent.dll
2014-12-09 13:44 - 2014-11-21 19:09 - 00199680 _____ (Microsoft Corporation) C:\Windows\system32\msrating.dll
2014-12-09 13:44 - 2014-11-21 19:08 - 00092160 _____ (Microsoft Corporation) C:\Windows\system32\mshtmled.dll
2014-12-09 13:44 - 2014-11-21 19:07 - 00501248 _____ (Microsoft Corporation) C:\Windows\SysWOW64\vbscript.dll
2014-12-09 13:44 - 2014-11-21 19:07 - 00062464 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iesetup.dll
2014-12-09 13:44 - 2014-11-21 19:06 - 00047616 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieetwproxystub.dll
2014-12-09 13:44 - 2014-11-21 19:05 - 00316928 _____ (Microsoft Corporation) C:\Windows\system32\dxtrans.dll
2014-12-09 13:44 - 2014-11-21 19:05 - 00064000 _____ (Microsoft Corporation) C:\Windows\SysWOW64\MshtmlDac.dll
2014-12-09 13:44 - 2014-11-21 19:01 - 02277888 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iertutil.dll
2014-12-09 13:44 - 2014-11-21 18:59 - 00047104 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jsproxy.dll
2014-12-09 13:44 - 2014-11-21 18:58 - 00030720 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iernonce.dll
2014-12-09 13:44 - 2014-11-21 18:56 - 00478208 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieui.dll
2014-12-09 13:44 - 2014-11-21 18:54 - 00620032 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9diag.dll
2014-12-09 13:44 - 2014-11-21 18:49 - 00800768 _____ (Microsoft Corporation) C:\Windows\system32\msfeeds.dll
2014-12-09 13:44 - 2014-11-21 18:49 - 00718848 _____ (Microsoft Corporation) C:\Windows\system32\ie4uinit.exe
2014-12-09 13:44 - 2014-11-21 18:47 - 01359360 _____ (Microsoft Corporation) C:\Windows\system32\mshtmlmedia.dll
2014-12-09 13:44 - 2014-11-21 18:46 - 02125312 _____ (Microsoft Corporation) C:\Windows\system32\inetcpl.cpl
2014-12-09 13:44 - 2014-11-21 18:45 - 00418304 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxtmsft.dll
2014-12-09 13:44 - 2014-11-21 18:43 - 14412800 _____ (Microsoft Corporation) C:\Windows\system32\ieframe.dll
2014-12-09 13:44 - 2014-11-21 18:40 - 00060416 _____ (Microsoft Corporation) C:\Windows\SysWOW64\JavaScriptCollectionAgent.dll
2014-12-09 13:44 - 2014-11-21 18:36 - 00168960 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msrating.dll
2014-12-09 13:44 - 2014-11-21 18:35 - 00076288 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtmled.dll
2014-12-09 13:44 - 2014-11-21 18:33 - 00285696 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxtrans.dll
2014-12-09 13:44 - 2014-11-21 18:29 - 04299264 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9.dll
2014-12-09 13:44 - 2014-11-21 18:28 - 02358272 _____ (Microsoft Corporation) C:\Windows\system32\wininet.dll
2014-12-09 13:44 - 2014-11-21 18:23 - 00688640 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msfeeds.dll
2014-12-09 13:44 - 2014-11-21 18:22 - 02052096 _____ (Microsoft Corporation) C:\Windows\SysWOW64\inetcpl.cpl
2014-12-09 13:44 - 2014-11-21 18:21 - 01155072 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtmlmedia.dll
2014-12-09 13:44 - 2014-11-21 18:15 - 01548288 _____ (Microsoft Corporation) C:\Windows\system32\urlmon.dll
2014-12-09 13:44 - 2014-11-21 18:13 - 12836864 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieframe.dll
2014-12-09 13:44 - 2014-11-21 18:03 - 00800768 _____ (Microsoft Corporation) C:\Windows\system32\ieapfltr.dll
2014-12-09 13:44 - 2014-11-21 18:00 - 01888256 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wininet.dll
2014-12-09 13:44 - 2014-11-21 17:56 - 01307136 _____ (Microsoft Corporation) C:\Windows\SysWOW64\urlmon.dll
2014-12-09 13:44 - 2014-11-21 17:54 - 00710144 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieapfltr.dll
2014-12-09 13:44 - 2014-11-10 20:09 - 01424384 _____ (Microsoft Corporation) C:\Windows\system32\WindowsCodecs.dll
2014-12-09 13:44 - 2014-11-10 19:44 - 01230336 _____ (Microsoft Corporation) C:\Windows\SysWOW64\WindowsCodecs.dll
2014-12-09 13:44 - 2014-11-10 18:46 - 00119296 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\tdx.sys
2014-12-09 13:43 - 2014-11-07 20:16 - 00002048 _____ (Microsoft Corporation) C:\Windows\system32\tzres.dll
2014-12-09 13:43 - 2014-11-07 19:45 - 00002048 _____ (Microsoft Corporation) C:\Windows\SysWOW64\tzres.dll
2014-12-09 13:43 - 2014-10-29 19:03 - 00165888 _____ (Microsoft Corporation) C:\Windows\system32\charmap.exe
2014-12-09 13:43 - 2014-10-29 18:45 - 00155136 _____ (Microsoft Corporation) C:\Windows\SysWOW64\charmap.exe
2014-12-09 13:43 - 2014-10-02 19:12 - 02020352 _____ (Microsoft Corporation) C:\Windows\system32\WsmSvc.dll
2014-12-09 13:43 - 2014-10-02 19:12 - 00346624 _____ (Microsoft Corporation) C:\Windows\system32\WSManMigrationPlugin.dll
2014-12-09 13:43 - 2014-10-02 19:12 - 00310272 _____ (Microsoft Corporation) C:\Windows\system32\WsmWmiPl.dll
2014-12-09 13:43 - 2014-10-02 19:12 - 00181248 _____ (Microsoft Corporation) C:\Windows\system32\WsmAuto.dll
2014-12-09 13:43 - 2014-10-02 19:11 - 00266240 _____ (Microsoft Corporation) C:\Windows\system32\WSManHTTPConfig.exe
2014-12-09 13:43 - 2014-10-02 18:45 - 01177088 _____ (Microsoft Corporation) C:\Windows\SysWOW64\WsmSvc.dll
2014-12-09 13:43 - 2014-10-02 18:45 - 00248832 _____ (Microsoft Corporation) C:\Windows\SysWOW64\WSManMigrationPlugin.dll
2014-12-09 13:43 - 2014-10-02 18:45 - 00214016 _____ (Microsoft Corporation) C:\Windows\SysWOW64\WsmWmiPl.dll
2014-12-09 13:43 - 2014-10-02 18:45 - 00145920 _____ (Microsoft Corporation) C:\Windows\SysWOW64\WsmAuto.dll
2014-12-09 13:43 - 2014-10-02 18:44 - 00198656 _____ (Microsoft Corporation) C:\Windows\SysWOW64\WSManHTTPConfig.exe
2014-12-09 13:26 - 2014-12-09 13:26 - 03540144 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerInstaller.exe

==================== One Month Modified Files and Folders =======

(If an entry is included in the fixlist, the file\folder will be moved.)

2014-12-28 10:06 - 2012-02-16 11:42 - 01713899 _____ () C:\Windows\WindowsUpdate.log
2014-12-28 10:04 - 2012-06-08 13:34 - 00000898 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2014-12-28 09:59 - 2009-07-13 21:45 - 00028352 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2014-12-28 09:59 - 2009-07-13 21:45 - 00028352 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2014-12-28 09:55 - 2012-06-09 21:33 - 00000830 _____ () C:\Windows\Tasks\Adobe Flash Player Updater.job
2014-12-28 09:52 - 2012-06-08 13:34 - 00000894 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2014-12-28 09:52 - 2012-02-16 10:31 - 00000000 ____D () C:\Users\Default\AppData\Local\SoftThinks
2014-12-28 09:52 - 2012-02-16 10:31 - 00000000 ____D () C:\Users\Default User\AppData\Local\SoftThinks
2014-12-28 09:52 - 2012-02-16 10:05 - 00000000 ____D () C:\Program Files (x86)\Dell DataSafe Local Backup
2014-12-28 09:51 - 2009-07-13 22:08 - 00000006 ____H () C:\Windows\Tasks\SA.DAT
2014-12-27 17:03 - 2009-07-13 21:45 - 00320488 _____ () C:\Windows\system32\FNTCACHE.DAT
2014-12-27 15:38 - 2013-01-11 12:20 - 00000000 ____D () C:\Users\Lisa\AppData\Roaming\SoftGrid Client
2014-12-23 17:13 - 2012-02-16 10:22 - 00000000 ____D () C:\ProgramData\Sonic
2014-12-20 12:17 - 2014-10-28 21:01 - 00000000 ____D () C:\Program Files (x86)\Spybot - Search & Destroy 2
2014-12-20 10:37 - 2014-10-28 21:01 - 00000000 ____D () C:\ProgramData\Spybot - Search & Destroy
2014-12-19 14:23 - 2013-01-12 13:35 - 00000000 ____D () C:\Users\Lisa\AppData\Local\Adobe
2014-12-19 14:23 - 2012-06-09 21:33 - 00701616 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerApp.exe
2014-12-19 14:23 - 2012-06-09 21:33 - 00003768 _____ () C:\Windows\System32\Tasks\Adobe Flash Player Updater
2014-12-19 14:23 - 2012-02-16 09:47 - 00071344 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
2014-12-19 10:42 - 2012-02-16 10:00 - 00000000 ___RD () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Dell
2014-12-19 10:41 - 2012-06-02 12:11 - 00000000 ____D () C:\Users\gmauldin\AppData\Local\Dell
2014-12-19 10:41 - 2012-02-16 10:10 - 00000000 ____D () C:\Program Files (x86)\Dell
2014-12-19 10:40 - 2012-02-16 11:34 - 00000000 ____D () C:\ProgramData\dell
2014-12-19 10:38 - 2012-06-02 12:10 - 00000000 ____D () C:\Users\gmauldin\AppData\Roaming\Dell
2014-12-14 16:10 - 2013-03-13 09:31 - 00000000 ____D () C:\Program Files\Microsoft Silverlight
2014-12-14 16:10 - 2013-03-13 09:31 - 00000000 ____D () C:\Program Files (x86)\Microsoft Silverlight
2014-12-13 18:10 - 2013-03-13 09:31 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Microsoft Silverlight
2014-12-13 03:54 - 2009-07-13 20:20 - 00000000 ____D () C:\Windows\rescache
2014-12-11 09:57 - 2014-05-06 17:06 - 00000000 ___SD () C:\Windows\system32\CompatTel
2014-12-11 09:57 - 2009-07-13 20:20 - 00000000 ____D () C:\Windows\PolicyDefinitions
2014-12-11 09:57 - 2009-07-13 20:20 - 00000000 ____D () C:\Windows\AppCompat
2014-12-09 21:16 - 2009-07-13 21:45 - 00015360 _____ () C:\Windows\system32\umstartup.etl
2014-12-09 15:13 - 2013-07-27 06:01 - 00000000 ____D () C:\Windows\system32\MRT
2014-12-09 15:12 - 2012-06-03 09:15 - 112710672 _____ (Microsoft Corporation) C:\Windows\system32\MRT.exe
2014-12-09 14:25 - 2014-09-17 06:05 - 00002021 _____ () C:\Users\Public\Desktop\Adobe Reader X.lnk
2014-12-09 14:25 - 2012-02-16 10:18 - 00002441 _____ () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Reader X.lnk
2014-12-05 08:53 - 2009-07-13 22:08 - 00032588 _____ () C:\Windows\Tasks\SCHEDLGU.TXT

Some content of TEMP:
====================
C:\Users\Lisa\AppData\Local\Temp\HitmanPro.exe

==================== Bamital & volsnap Check =================

(There is no automatic fix for files that do not pass verification.)

C:\Windows\System32\winlogon.exe => File is digitally signed
C:\Windows\System32\wininit.exe => File is digitally signed
C:\Windows\SysWOW64\wininit.exe => File is digitally signed
C:\Windows\explorer.exe => File is digitally signed
C:\Windows\SysWOW64\explorer.exe => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\SysWOW64\svchost.exe => File is digitally signed
C:\Windows\System32\services.exe => File is digitally signed
C:\Windows\System32\User32.dll => File is digitally signed
C:\Windows\SysWOW64\User32.dll => File is digitally signed
C:\Windows\System32\userinit.exe => File is digitally signed
C:\Windows\SysWOW64\userinit.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
C:\Windows\System32\Drivers\volsnap.sys => File is digitally signed

LastRegBack: 2014-12-15 13:13

==================== End Of Log ============================

 

Additional scan result of Farbar Recovery Scan Tool (x64) Version: 28-12-2014
Ran by Lisa at 2014-12-28 10:07:57
Running from C:\Users\Lisa\Desktop
Boot Mode: Normal
==========================================================

==================== Security Center ========================

(If an entry is included in the fixlist, it will be removed.)

AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

==================== Installed Programs ======================

(Only the adware programs with "hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)

Adobe Flash Player 16 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 16.0.0.235 - Adobe Systems Incorporated)
Adobe Reader X (10.1.13) MUI (HKLM-x32\...\{AC76BA86-7AD7-FFFF-7B44-AA0000000001}) (Version: 10.1.13 - Adobe Systems Incorporated)
Apple Application Support (HKLM-x32\...\{21FC2093-6E43-460B-B9B0-5F5AA35BBB0F}) (Version: 3.0 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{FE86CB0C-FCB3-4358-B4B0-B0A41E33B3DD}) (Version: 7.1.0.32 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
aTube Catcher (HKLM-x32\...\aTube Catcher) (Version: 3.8.5188 - DsNET Corp)
Bing Rewards Client Installer (x32 Version: 16.0.345.0 - Microsoft Corporation) Hidden
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
CCleaner (HKLM\...\CCleaner) (Version: 4.19 - Piriform)
Conexant HD Audio (HKLM\...\CNXT_AUDIO_HDA) (Version: 8.50.4.0 - Conexant)
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Dell DataSafe Local Backup - Support Software (HKLM-x32\...\{A9668246-FB70-4103-A1E3-66C9BC2EFB49}) (Version: 9.4.61 - Dell Inc.)
Dell DataSafe Local Backup (HKLM-x32\...\{0ED7EE95-6A97-47AA-AD73-152C08A15B04}) (Version: 9.4.61 - Dell Inc.)
Dell DataSafe Online (HKLM-x32\...\{7EC66A95-AC2D-4127-940B-0445A526AB2F}) (Version: 2.1.19634 - Dell)
Dell Edoc Viewer (HKLM\...\{8EBA8727-ADC2-477B-9D9A-1A1836BE4E05}) (Version: 1.0.0 - Dell Inc)
Dell Getting Started Guide (HKLM-x32\...\{7DB9F1E5-9ACB-410D-A7DC-7A3D023CE045}) (Version: 1.00.0000 - Dell Inc.)
Dell Home Systems Service Agreement (HKLM-x32\...\{AB2FDE4F-6BED-4E9E-B676-3DCCEBB1FBFE}) (Version: 2.0.0 - Dell Inc.)
Dell Product Registration (HKLM-x32\...\{2A0F2CC5-3065-492C-8380-B03AA7106B1A}) (Version: 1.1.3 - Dell Inc.)
DirectX 9 Runtime (x32 Version: 1.00.0000 - Sonic Solutions) Hidden
ESET Online Scanner v3 (HKLM-x32\...\ESET Online Scanner) (Version:  - )
GIMP version 2.8.0 (HKLM-x32\...\{F8D44400-5685-4CC5-83A9-0E25B18AA827}_is1) (Version: 2.8.0 - )
Google Earth (HKLM-x32\...\{4D2A6330-2F8B-11E3-9C40-B8AC6F97B88E}) (Version: 7.1.2.2041 - Google)
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
HP Deskjet 3050A J611 series Basic Device Software (HKLM\...\{FB555BCF-9202-4886-9203-88C9A210D727}) (Version: 25.0.571.0 - Hewlett-Packard Co.)
HP Deskjet 3050A J611 series Help (HKLM-x32\...\{97DDCAB8-B770-4089-A10F-67568069D78A}) (Version: 140.0.2.2 - Hewlett Packard)
HP Update (HKLM-x32\...\{97486FBE-A3FC-4783-8D55-EA37E9D171CC}) (Version: 5.005.000.002 - Hewlett-Packard)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2291 - Intel Corporation)
iTunes (HKLM\...\{96B53CA8-5ABB-49D8-96F1-F6C0D73A76C6}) (Version: 11.1.4.62 - Apple Inc.)
Java 8 Update 25 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218025F0}) (Version: 8.0.250 - Oracle Corporation)
Junk Mail filter update (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Kcast for Windows (HKLM-x32\...\{FC00D5C6-356F-47B8-B0B7-19ABC493440E}) (Version: 3.0.5.0 - Kitco)
Mesh Runtime (x32 Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft Office 2010 (HKLM-x32\...\{95140000-0070-0000-0000-0000000FF1CE}) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Office Click-to-Run 2010 (HKLM-x32\...\Office14.Click2Run) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Office Starter 2010 - English (HKLM-x32\...\{90140011-0066-0409-0000-0000000FF1CE}) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.31211.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (HKLM-x32\...\{820B6609-4C97-3A2B-B644-573B06A0F0CC}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (HKLM-x32\...\{196BB40D-1578-3D01-B289-BEFC77A11A1E}) (Version: 10.0.30319 - Microsoft Corporation)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
PhotoShowExpress (x32 Version: 2.0.063 - Sonic Solutions) Hidden
RBVirtualFolder64Inst (Version: 1.00.0000 - Roxio, Inc.) Hidden
Roxio Creator Starter (HKLM-x32\...\{6F0BBEFE-BE1C-419B-BA1F-D36C9E7915BC}) (Version: 12.1.77.0 - Roxio)
Roxio File Backup (Version: 1.3.2 - Roxio) Hidden
Shared C Run-time for x64 (HKLM\...\{EF79C448-6946-4D71-8134-03407888C054}) (Version: 10.0.0 - McAfee)
Skype™ 6.18 (HKLM-x32\...\{7A3C7E05-EE37-47D6-99E1-2EB05A3DA3F7}) (Version: 6.18.106 - Skype Technologies S.A.)
Sonic CinePlayer Decoder Pack (x32 Version: 4.3.0 - Sonic Solutions) Hidden
TrustedID (HKLM-x32\...\{C16A92EF-017B-4839-9C75-FBADB5A1FA27}) (Version: 5.0 - TrustedID)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3508.1109 - Microsoft Corporation)
Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)

==================== Custom CLSID (selected items): ==========================

(If an entry is included in the fixlist, it will be removed from registry. Any eventual file will not be moved.)

CustomCLSID: HKU\S-1-5-21-3895987125-2983908769-1814812204-1003_Classes\CLSID\{F6BF8414-962C-40FE-90F1-B80A7E72DB9A}\InprocServer32 -> C:\ProgramData\{9A88E103-A20A-4EA5-8636-C73B709A5BF8}\Display.dll No File

==================== Restore Points  =========================

13-12-2014 11:42:13 LavasoftWeCompanion
13-12-2014 18:08:40 Windows Update
17-12-2014 15:51:34 AA11
17-12-2014 16:56:57 Windows Update
19-12-2014 10:38:15 Removed Dell Stage
19-12-2014 10:39:18 Removed Dell PhotoStage.
19-12-2014 10:40:00 Removed Dell MusicStage
19-12-2014 10:40:36 Configured VideoStage
19-12-2014 10:42:22 Removed Visual Studio 2012 x64 Redistributables
19-12-2014 10:42:39 Removed Visual Studio 2012 x86 Redistributables
19-12-2014 12:37:46 AA11
19-12-2014 13:50:30 Malwarebytes Anti-Rootkit Restore Point
20-12-2014 09:41:12 Checkpoint by HitmanPro
23-12-2014 10:02:42 Windows Update
26-12-2014 12:00:11 Windows Update
28-12-2014 09:45:27 AA11

==================== Hosts content: ==========================

(If needed Hosts: directive could be included in the fixlist to reset Hosts.)

2009-07-13 19:34 - 2014-12-20 09:41 - 00000019 ____A C:\Windows\system32\Drivers\etc\hosts
127.0.0.1 localhost

==================== Scheduled Tasks (whitelisted) =============

(If an entry is included in the fixlist, it will be removed from registry. Any associated file could be listed separately to be moved.)

Task: {05200921-9855-4DDF-9A1F-CAAD8CFE0308} - System32\Tasks\Adobe Acrobat Update Task => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [2014-12-19] (Adobe Systems Incorporated)
Task: {1E4560C3-D427-4387-939E-AB4F74931020} - System32\Tasks\OfficeSoftwareProtectionPlatform\SvcRestartTask => Sc.exe start osppsvc
Task: {26EB06B9-DE10-49E7-A564-7F1036C14976} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2012-06-08] (Google Inc.)
Task: {76818B66-EFDB-48BE-AEDB-6B258AF8D1B9} - System32\Tasks\CCleanerSkipUAC => C:\Program Files\CCleaner\CCleaner.exe [2014-10-23] (Piriform Ltd)
Task: {87955BC5-DADB-4703-833F-08FFE89E890E} - System32\Tasks\Java Platform SE Auto Updater => C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe [2014-10-07] (Oracle Corporation)
Task: {A4BB4892-9D70-4831-89FE-419ACC4CDC11} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2012-06-08] (Google Inc.)
Task: {D216BDDB-DCC4-4AE0-A2FD-4D5B11C58522} - System32\Tasks\Adobe Reader and Acrobat Manager => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [2014-12-19] (Adobe Systems Incorporated)
Task: {E81A3976-3038-4A54-8870-CE98F1DABEB9} - System32\Tasks\Adobe Flash Player Updater => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2014-12-19] (Adobe Systems Incorporated)
Task: C:\Windows\Tasks\Adobe Flash Player Updater.job => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

==================== Loaded Modules (whitelisted) =============

2012-02-16 10:05 - 2011-09-22 09:14 - 02751808 _____ () C:\Program Files (x86)\Dell DataSafe Local Backup\COMPONENTS\SCHEDULER\STSERVICE.EXE
2010-11-17 09:35 - 2010-11-17 09:35 - 00514544 _____ () C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe
2014-12-28 10:03 - 2014-06-26 07:44 - 00358144 _____ () C:\Program Files (x86)\ESET\ESET Online Scanner\OnlineCmdLineScanner.exe
2014-02-06 00:52 - 2014-02-06 00:52 - 00073544 _____ () C:\Program Files (x86)\Common Files\Apple\Apple Application Support\zlib1.dll
2014-02-06 00:52 - 2014-02-06 00:52 - 01044808 _____ () C:\Program Files (x86)\Common Files\Apple\Apple Application Support\libxml2.dll
2010-11-24 21:44 - 2010-11-24 21:44 - 00375280 _____ () c:\program files (x86)\common files\roxio shared\dllshared\SQLite352.dll

==================== Alternate Data Streams (whitelisted) =========

(If an entry is included in the fixlist, only the Alternate Data Streams will be removed.)

AlternateDataStreams: C:\Windows\SysWOW64\FlashPlayerInstaller.exe:BDU

==================== Safe Mode (whitelisted) ===================

(If an item is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)

HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\70517389.sys => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcpltsvc => ""=""
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\70517389.sys => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mcpltsvc => ""=""

==================== EXE Association (whitelisted) =============

(If an entry is included in the fixlist, the default will be restored. None default entries will be removed.)

==================== MSCONFIG/TASK MANAGER disabled items =========

(Currently there is no automatic fix for this section.)

MSCONFIG\startupreg: Dell Registration => C:\Program Files (x86)\System Registration\prodreg.exe /boot
MSCONFIG\startupreg: HotKeysCmds => C:\Windows\system32\hkcmd.exe
MSCONFIG\startupreg: Persistence => C:\Windows\system32\igfxpers.exe
MSCONFIG\startupreg: RoxWatchTray => "C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatchTray12OEM.exe"

========================= Accounts: ==========================

Administrator (S-1-5-21-3895987125-2983908769-1814812204-500 - Administrator - Disabled)
gmauldin (S-1-5-21-3895987125-2983908769-1814812204-1000 - Administrator - Enabled) => C:\Users\gmauldin
Guest (S-1-5-21-3895987125-2983908769-1814812204-501 - Limited - Disabled)
HomeGroupUser$ (S-1-5-21-3895987125-2983908769-1814812204-1002 - Limited - Enabled)
Lisa (S-1-5-21-3895987125-2983908769-1814812204-1003 - Administrator - Enabled) => C:\Users\Lisa

==================== Faulty Device Manager Devices =============

==================== Event log errors: =========================

Application errors:
==================
Error: (12/28/2014 09:54:37 AM) (Source: CVHSVC) (EventID: 100) (User: )
Description: Information only.
(Stream product id=0x0066): Streaming Failed

Error: (12/28/2014 09:54:07 AM) (Source: CVHSVC) (EventID: 100) (User: )
Description: Information only.
Too many failures while downloading ranges: 2

Error: (12/28/2014 09:53:30 AM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/27/2014 05:06:16 PM) (Source: CVHSVC) (EventID: 100) (User: )
Description: Information only.
(Stream product id=0x0066): Streaming Failed

Error: (12/27/2014 05:05:31 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/27/2014 05:05:16 PM) (Source: CVHSVC) (EventID: 100) (User: )
Description: Information only.
Too many failures while downloading ranges: 2

Error: (12/27/2014 03:17:45 PM) (Source: Application Hang) (EventID: 1002) (User: )
Description: The program IEXPLORE.EXE version 11.0.9600.17496 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 1d8c

Start Time: 01d02222d78f5475

Termination Time: 15

Application Path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

Report Id:

Error: (12/26/2014 01:22:36 PM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 15600

Error: (12/26/2014 01:22:36 PM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 15600

Error: (12/26/2014 01:22:36 PM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

System errors:
=============
Error: (12/28/2014 09:52:57 AM) (Source: Service Control Manager) (EventID: 7011) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.

Error: (12/28/2014 09:52:27 AM) (Source: Service Control Manager) (EventID: 7011) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.

Error: (12/27/2014 05:06:54 PM) (Source: Service Control Manager) (EventID: 7011) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.

Error: (12/27/2014 03:08:36 PM) (Source: Service Control Manager) (EventID: 7011) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.

Error: (12/26/2014 11:56:32 AM) (Source: Service Control Manager) (EventID: 7022) (User: )
Description: The Windows Update service hung on starting.

Error: (12/26/2014 11:51:03 AM) (Source: Service Control Manager) (EventID: 7011) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.

Error: (12/24/2014 09:44:02 AM) (Source: Service Control Manager) (EventID: 7011) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.

Error: (12/24/2014 09:39:17 AM) (Source: EventLog) (EventID: 6008) (User: )
Description: The previous system shutdown at 5:15:22 PM on ‎12/‎23/‎2014 was unexpected.

Error: (12/23/2014 05:14:21 PM) (Source: Service Control Manager) (EventID: 7011) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.

Error: (12/23/2014 00:46:27 PM) (Source: Service Control Manager) (EventID: 7011) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.

Microsoft Office Sessions:
=========================
Error: (12/28/2014 09:54:37 AM) (Source: CVHSVC) (EventID: 100) (User: )
Description: (Stream product id=0x0066): Streaming Failed

Error: (12/28/2014 09:54:07 AM) (Source: CVHSVC) (EventID: 100) (User: )
Description: Too many failures while downloading ranges: 2

Error: (12/28/2014 09:53:30 AM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/27/2014 05:06:16 PM) (Source: CVHSVC) (EventID: 100) (User: )
Description: (Stream product id=0x0066): Streaming Failed

Error: (12/27/2014 05:05:31 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/27/2014 05:05:16 PM) (Source: CVHSVC) (EventID: 100) (User: )
Description: Too many failures while downloading ranges: 2

Error: (12/27/2014 03:17:45 PM) (Source: Application Hang) (EventID: 1002) (User: )
Description: IEXPLORE.EXE11.0.9600.174961d8c01d02222d78f547515C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

Error: (12/26/2014 01:22:36 PM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 15600

Error: (12/26/2014 01:22:36 PM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 15600

Error: (12/26/2014 01:22:36 PM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

CodeIntegrity Errors:
===================================
  Date: 2013-01-23 22:55:05.947
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Common Files\mcafee\VSCore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-01-23 22:55:05.947
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Common Files\mcafee\VSCore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-01-23 22:55:05.947
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Common Files\mcafee\VSCore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.

==================== Memory info ===========================

Processor: Intel® Core™ i3-2120 CPU @ 3.30GHz
Percentage of memory in use: 47%
Total physical RAM: 4008.63 MB
Available physical RAM: 2117.22 MB
Total Pagefile: 8015.44 MB
Available Pagefile: 5955.55 MB
Total Virtual: 8192 MB
Available Virtual: 8191.83 MB

==================== Drives ================================

Drive c: (OS) (Fixed) (Total:450.91 GB) (Free:386.73 GB) NTFS

==================== MBR & Partition Table ==================

========================================================
Disk: 0 (MBR Code: Windows 7 or Vista) (Size: 465.8 GB) (Disk ID: B032F347)
Partition 1: (Not Active) - (Size=39 MB) - (Type=DE)
Partition 2: (Active) - (Size=14.8 GB) - (Type=07 NTFS)
Partition 3: (Not Active) - (Size=450.9 GB) - (Type=07 NTFS)

==================== End Of Log ============================



#8 Machiavelli

Machiavelli

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Posted 28 December 2014 - 04:22 PM

Step 1: Adwarecleaner

Please download AdwCleaner (by Xplode) from the link below and save it to your Desktop:

Download Mirror #1
  • Right-click on AdwCleaner.exe and select Run as administrator. (If you have Windows XP the just run it)
  • Click Scan and let the scan run.
  • When it finishes, click Clean, following the on screen prompts
  • After your computer reboots, a log will open. Please Copy (Ctrl+C) and Paste (Ctrl+V) this into your next post.
Note: The log can also be found in here: C:\AdwCleaner\

Step 2: Malwarebytes

Please download Malwarebytes Anti-Malware to your desktop Install the progamme and select update
Once it has updated select Settings > Detection and Protection
Tick Scan for rootkits

MBAMsettings.JPG

Go back to the Dashboard and select Scan Now

MBAMScan.JPG

If threats are detected, click the Apply Actions button, MBAM will ask for a reboot.

MBAMReboot.JPG

MBAMLog.JPG

On completion of the scan (or after the reboot) select View Detailed Log
Select Export > Select text file and save to the desktop
Attach/Post that log

Step 3: Junkware Removal Tool

thisisujrt.gif  Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
Step 4: FRST Scan
  • Run FRST. (if you have Windows Vista / Windows 7 / Windows 8: Please do a Right click on the FRST icon and select Run as Administrator)
  • Click Scan to start FRST.
  • When FRST finishes scanning, a log, FRST.txt, will open.
  • Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this log into your next post please.

~Machiavelli

If I don't reply within 24 hours please PM me!

  • Every topic with no replies within 5 days will be closed.
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#9 Machiavelli

Machiavelli

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Posted 01 January 2015 - 07:33 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.

~Machiavelli

If I don't reply within 24 hours please PM me!

  • Every topic with no replies within 5 days will be closed.
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