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Freezing in multiple browsers, Screwy system performance


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#1 TickBait

TickBait

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  • Local time:09:51 PM

Posted 20 December 2014 - 08:52 AM

I've noticed over the past couple of weeks that my system is behaving strangely.  Whenever I open a browser, Chrome or IE, it will freeze after a minute or so of being open.  Sometimes, for up to a minute at a time!  Also, certain programs that are dependent on network traffic are not downloading information or are taking much longer than usual to load.  I've run CCleaner, Ad-Aware, Malwarebytes Anti-Malware and Spybot.  Nothing seems to help...

 

~TickBait



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#2 Guest_LighthouseParty_*

Guest_LighthouseParty_*

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Posted 20 December 2014 - 09:01 AM

Hello there     :welcome:
 
Welcome to Bleeping Computer, I'm LighthouseParty. Let's run a couple of scans to see what could be causing this.
 
:step1: Please download MiniToolBox to your desktop

  • Double click MiniToolBox.
  • Select the following and then press go.
  • Post the log in your next reply.

Flush DNS
Reset IE Proxy Settings
Reset FF Proxy Settings
List Installed Programs
List Restore Points
 
:step2: Please download Malwarebytes Anti-Malware to your desktop

  • Double click mbam-setup-x.x.x.xxxx and follow the on-screen instructions.
  • On the dashboard, click update now.
  • After that, click scan now - the scan will now begin.
  • When the scan's completed, select apply actions - make sure the action is quarantine.
  • Restart your computer.

How to get the log.

  • On the dashboard, select the history tab and click application logs.
  • Select the log which has the time and date of when you did the scan.
  • Click copy to clipboard and paste it into your reply.

When you previously ran Malwarebytes Anti-Malware, if it detected anything, please also attach that log.

 

:step3: Please download Security Check to your desktop

  • Double click SecurityCheck and follow the on-screen instructions.
  • A log should open, called checkup.txt.
  • Please post the contents of it in your next reply.

:step4: Non-malware removal steps
 
Run System File Checker - http://support.microsoft.com/KB/929833
Run Disk Check - http://support.microsoft.com/kb/2641432
Run Disk Cleanup - http://windows.microsoft.com/en-gb/windows/delete-files-using-disk-cleanup

Thanks and good luck!






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