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Infected with FedEx virus


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2 replies to this topic

#1 LRWhite

LRWhite

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  • Local time:12:30 PM

Posted 19 December 2014 - 06:47 PM

Was expecting a delivery via FedEx, and like an idiot I opened the bogus "FedEx delivery problem" msg without checking to see that it actually came from FedEx.  Immediately all of my Yahoo email folder info since October 31st, as well as the messages that were still in the inbox since that date disappered.  The computer is running substantially slower than usual and I'm also having trouble with Firefox freezing.  Can you please help me get rid of the virus and recover the missing information?  Per the instructions elsewhere on this site, I've included the DDS logs below.

 

Thanks in advance for your help!

 

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 8.0.6001.18702
Run by Lowell at 14:54:19 on 2014-12-19
Microsoft Windows XP Professional  5.1.2600.3.1252.1.1033.18.511.152 [GMT -8:00]
.
AV: AVG AntiVirus Free Edition 2013 *Enabled/Outdated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
.
============== Running Processes ================
.
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Malwarebytes Anti-Malware\mbamscheduler.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Sony\PlayMemories Home\PMBDeviceInfoProvider.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\WINDOWS\system32\devldr32.exe
C:\Program Files\Sony\PlayMemories Home\PMBVolumeWatcher.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Cobian Backup 11\cbVSCService11.exe
C:\Program Files\Cobian Backup 11\Cobian.exe
C:\Program Files\Cobian Backup 11\cbInterface.exe
C:\WINDOWS\system32\taskmgr.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\WINDOWS\System32\svchost.exe -k NetworkService
C:\WINDOWS\System32\svchost.exe -k LocalService
C:\WINDOWS\System32\svchost.exe -k imgsvc
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.yahoo.com/
BHO: <No Name>: {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - c:\program files\microsoft money\system\mnyside.dll
BHO: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - LocalServer32 - <no file>
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\google

toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - c:\program

files\google\googletoolbarnotifier\5.7.9012.1008\swg.dll
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [PrinTray] c:\windows\system32\spool\drivers\w32x86\2\printray.exe
mRun: [AVG_UI] "c:\program files\avg\avg2013\avgui.exe" /TRAYONLY
mRun: [PMBVolumeWatcher] c:\program files\sony\playmemories home\PMBVolumeWatcher.exe
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\billmi~1.lnk - c:\program files\quickenw\BILLMIND.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\netgea~1.lnk - c:\program

files\netgear\wnda3100v2\WNDA3100v2.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-Windows\System: Allow-LogonScript-NetbiosDisabled = dword:1
mPolicies-Explorer: NoDriveTypeAutoRun = dword:145
IE: Free YouTube to MP3 Converter - c:\documents and settings\lowell\application

data\dvdvideosoftiehelpers\freeyoutubetomp3converter.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
DPF: {17492023-C23A-453E-A040-C7C580BBF700} -

hxxp://download.microsoft.com/download/E/5/6/E5611B10-0D6D-4117-8430-A67417AA88CD/LegitCheckControl.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} -

hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1364928191265
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: NameServer = 192.168.43.1
TCP: Interfaces\{D41DE873-286C-47D0-9551-F7AD2DFDADA3} : DHCPNameServer = 192.168.43.1
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - <orphaned>
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program

files\google\chrome\application\39.0.2171.95\installer\chrmstp.exe" --configure-user-settings --verbose-logging

--system-level --multi-install --chrome
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\lowell\application data\mozilla\firefox\profiles\y55tn38w.default-1408068060875\
FF - plugin: c:\program files\adobe\reader 11.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\google\update\1.3.25.11\npGoogleUpdate3.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_16_0_0_235.dll
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSHX;AVGIDSHX;c:\windows\system32\drivers\avgidshx.sys [2012-4-19 55776]
R0 Avglogx;AVG Logging Driver;c:\windows\system32\drivers\avglogx.sys [2012-9-21 177376]
R0 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2011-3-1 94048]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2011-3-16 35552]
R1 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\avgidsdriverx.sys [2011-12-23 179936]
R1 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\avgidsshimx.sys [2011-12-23 19936]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2011-1-7 159712]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2011-4-4 164832]
R2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg2013\avgidsagent.exe [2012-11-15 5814904]
R2 avgwd;AVG WatchDog;c:\program files\avg\avg2013\avgwdsvc.exe [2012-10-22 196664]
R2 cbVSCService11;Cobian Backup 11 Volume Shadow Copy Requester;c:\program files\cobian backup 11\cbVSCService11.exe

[2014-12-19 67584]
R2 MBAMScheduler;MBAMScheduler;c:\program files\malwarebytes anti-malware\mbamscheduler.exe [2014-12-3 1871160]
R2 PMBDeviceInfoProvider;PMBDeviceInfoProvider;c:\program files\sony\playmemories home\PMBDeviceInfoProvider.exe [2012-2-15

459832]
R3 RTL8192su;%RTL8192su.DeviceDesc.DispName%;c:\windows\system32\drivers\RTL8192su.sys [2012-11-4 594048]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN

v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 BCMH43XX;Broadcom 802.11 USB Network Adapter Driver;c:\windows\system32\drivers\bcmwlhigh5.sys -->

c:\windows\system32\drivers\bcmwlhigh5.sys [?]
S3 Linksys_adapter_H;Linksys Adapter Network Driver;c:\windows\system32\drivers\AE2500xp.sys [2014-5-3 1034240]
S3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\MBAMSwissArmy.sys [2014-12-3 114904]
S3 NPF;Netgroup Packet Filter;c:\windows\system32\drivers\npf.sys [2012-11-4 34064]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache

4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2013-7-20 754856]
.
=============== Created Last 30 ================
.
2014-12-19 14:45:17 -------- d-----w- c:\program files\Cobian Backup 11
2014-12-07 15:45:57 5099120 ----a-w- c:\program files\mozilla firefox\gkmedias.dll
2014-12-07 15:45:57 337520 ----a-w- c:\program files\mozilla firefox\firefox.exe
2014-12-07 15:45:57 331376 ----a-w- c:\program files\mozilla firefox\freebl3.dll
2014-12-07 15:45:57 260208 ----a-w- c:\program files\mozilla firefox\crashreporter.exe
2014-12-07 15:45:57 2106216 ----a-w- c:\program files\mozilla firefox\D3DCompiler_43.dll
2014-12-07 15:45:56 74864 ----a-w- c:\program files\mozilla firefox\breakpadinjector.dll
2014-12-07 15:45:56 20080 ----a-w- c:\program files\mozilla firefox\AccessibleMarshal.dll
2014-12-03 21:37:06 114904 ----a-w- c:\windows\system32\drivers\MBAMSwissArmy.sys
2014-12-03 21:12:49 54360 ----a-w- c:\windows\system32\drivers\mbamchameleon.sys
2014-12-03 21:12:49 23256 ----a-w- c:\windows\system32\drivers\mbam.sys
2014-12-03 21:12:40 -------- d-----w- c:\program files\Malwarebytes Anti-Malware
.
==================== Find3M  ====================
.
2014-12-17 11:43:12 701616 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2014-12-17 11:43:11 71344 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2014-10-02 22:23:20 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
2014-10-02 22:23:20 69632 ----a-w- c:\windows\system32\QuickTime.qts
.
============= FINISH: 14:56:10.32 ===============

 

DDS (Ver_2012-11-20.01)
.
Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 1/5/2010 7:00:51 AM
System Uptime: 12/19/2014 5:06:20 AM (9 hours ago)
.
Motherboard: Intel Corporation               |  | D845BG                        
Processor:               Intel® Pentium® 4 CPU 2.00GHz | J1D1 | 1993/100mhz
.
==== Disk Partitions =========================
.
A: is Removable
C: is FIXED (NTFS) - 38 GiB total, 16.829 GiB free.
D: is CDROM ()
E: is CDROM (CDFS)
H: is CDROM (CDFS)
I: is Removable
.
==== Disabled Device Manager Items =============
.
Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
Description: Intel® PRO/100 VE Network Connection
Device ID: PCI\VEN_8086&DEV_2449&SUBSYS_30138086&REV_03\4&1351887D&0&40F0
Manufacturer: Intel
Name: Intel® PRO/100 VE Network Connection
PNP Device ID: PCI\VEN_8086&DEV_2449&SUBSYS_30138086&REV_03\4&1351887D&0&40F0
Service: E100B
.
==== System Restore Points ===================
.
RP1189: 10/5/2014 6:03:43 PM - System Checkpoint
RP1190: 10/6/2014 7:18:04 PM - System Checkpoint
RP1191: 10/8/2014 8:24:30 AM - System Checkpoint
RP1192: 10/9/2014 9:21:56 AM - System Checkpoint
RP1193: 10/10/2014 10:35:30 AM - System Checkpoint
RP1194: 10/12/2014 7:38:31 AM - System Checkpoint
RP1195: 10/13/2014 7:51:04 AM - System Checkpoint
RP1196: 10/14/2014 5:37:26 PM - System Checkpoint
RP1197: 10/15/2014 6:25:57 PM - System Checkpoint
RP1198: 10/17/2014 2:57:35 AM - System Checkpoint
RP1199: 10/19/2014 9:00:13 AM - System Checkpoint
RP1200: 10/20/2014 9:07:44 AM - System Checkpoint
RP1201: 10/21/2014 10:09:25 AM - System Checkpoint
RP1202: 10/22/2014 10:25:53 AM - System Checkpoint
RP1203: 10/23/2014 3:12:19 PM - System Checkpoint
RP1204: 10/24/2014 5:58:08 PM - System Checkpoint
RP1205: 10/26/2014 6:39:31 AM - System Checkpoint
RP1206: 10/27/2014 8:12:47 AM - System Checkpoint
RP1207: 10/28/2014 9:11:26 AM - System Checkpoint
RP1208: 10/29/2014 9:18:48 AM - System Checkpoint
RP1209: 10/30/2014 10:56:11 AM - System Checkpoint
RP1210: 11/1/2014 10:08:43 AM - System Checkpoint
RP1211: 11/2/2014 9:27:19 AM - System Checkpoint
RP1212: 11/3/2014 3:13:50 PM - System Checkpoint
RP1213: 11/4/2014 4:05:11 PM - System Checkpoint
RP1214: 11/5/2014 4:20:17 PM - System Checkpoint
RP1215: 11/6/2014 4:49:13 PM - System Checkpoint
RP1216: 11/6/2014 7:33:59 PM - Installed QuickTime 7
RP1217: 11/8/2014 6:02:54 AM - System Checkpoint
RP1218: 11/9/2014 8:50:31 AM - System Checkpoint
RP1219: 11/10/2014 10:18:53 AM - System Checkpoint
RP1220: 11/11/2014 11:14:10 AM - System Checkpoint
RP1221: 11/13/2014 4:33:28 AM - System Checkpoint
RP1222: 11/14/2014 4:41:42 AM - System Checkpoint
RP1223: 11/15/2014 4:46:23 AM - System Checkpoint
RP1224: 11/16/2014 8:01:21 AM - System Checkpoint
RP1225: 11/18/2014 8:16:07 AM - System Checkpoint
RP1226: 11/19/2014 9:12:49 AM - System Checkpoint
RP1227: 11/20/2014 10:00:35 AM - System Checkpoint
RP1228: 11/21/2014 11:38:18 AM - System Checkpoint
RP1229: 11/22/2014 12:24:49 PM - System Checkpoint
RP1230: 11/23/2014 1:33:34 PM - System Checkpoint
RP1231: 11/24/2014 7:11:05 PM - System Checkpoint
RP1232: 11/25/2014 8:13:18 PM - System Checkpoint
RP1233: 11/26/2014 8:56:46 PM - System Checkpoint
RP1234: 11/28/2014 3:12:26 AM - System Checkpoint
RP1235: 11/29/2014 7:04:24 AM - System Checkpoint
RP1236: 11/30/2014 8:06:31 AM - System Checkpoint
RP1237: 12/1/2014 8:47:19 AM - System Checkpoint
RP1238: 12/2/2014 5:24:56 PM - System Checkpoint
RP1239: 12/3/2014 5:27:44 PM - System Checkpoint
RP1240: 12/4/2014 7:19:10 PM - System Checkpoint
RP1241: 12/5/2014 8:24:01 PM - System Checkpoint
RP1242: 12/6/2014 9:17:04 PM - System Checkpoint
RP1243: 12/8/2014 4:20:13 AM - System Checkpoint
RP1244: 12/9/2014 4:29:11 AM - System Checkpoint
RP1245: 12/10/2014 9:37:10 AM - System Checkpoint
RP1246: 12/11/2014 10:37:40 AM - System Checkpoint
RP1247: 12/12/2014 12:08:39 PM - System Checkpoint
RP1248: 12/14/2014 9:34:38 AM - System Checkpoint
RP1249: 12/15/2014 11:05:31 AM - System Checkpoint
RP1250: 12/16/2014 12:31:39 PM - System Checkpoint
RP1251: 12/17/2014 12:41:21 PM - System Checkpoint
RP1252: 12/18/2014 2:34:31 PM - System Checkpoint
.
==== Installed Programs ======================
.
Adobe Flash Player 15 ActiveX
Adobe Flash Player 16 NPAPI
Adobe Reader XI (11.0.08)
AiO_Scan_CDA
Apple Application Support
Apple Software Update
Avery Wizard 4.0
AVG 2013
Cobian Backup 11 Gravity
Compatibility Pack for the 2007 Office system
EMCO Ping Monitor Free 4.7
FoxTab PDF Converter
Free YouTube to MP3 Converter version 3.11.36.1201
Google Chrome
Google Toolbar for Internet Explorer
Google Update Helper
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB2443685)
Hotfix for Windows XP (KB2570791)
Hotfix for Windows XP (KB2633952)
Hotfix for Windows XP (KB2756822)
Hotfix for Windows XP (KB2779562)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB981793)
HP Photosmart, Officejet and Deskjet 7.0.A
Malwarebytes Anti-Malware version 2.0.4.1028
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Encarta Encyclopedia Standard 2003
Microsoft Money 2003
Microsoft Money 2003 System Pack
Microsoft Picture It! Photo 7.0
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219
Microsoft Word 2002
Microsoft Works 2003 Setup Launcher
Microsoft Works 7.0
Microsoft Works Suite Add-in for Microsoft Word
Mozilla Firefox 34.0.5 (x86 en-US)
Mozilla Maintenance Service
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
NETGEAR WNDA3100v2 wireless USB 2.0 adapter
PCHealthBoost 3.0.5
PlayMemories Home
QFolder
Quicken 2002 Home & Business
QuickTime 7
Scan
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2840629)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2861697)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2858302v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2861188)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2898855v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2901110v2)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2736428)
Security Update for Microsoft .NET Framework 4 Extended (KB2742595)
Security Update for Microsoft .NET Framework 4 Extended (KB2858302v2)
Security Update for Microsoft .NET Framework 4 Extended (KB2901110v2)
Security Update for Microsoft Windows (KB2564958)
Security Update for Windows Internet Explorer 8 (KB2510531)
Security Update for Windows Internet Explorer 8 (KB2530548)
Security Update for Windows Internet Explorer 8 (KB2544521)
Security Update for Windows Internet Explorer 8 (KB2559049)
Security Update for Windows Internet Explorer 8 (KB2586448)
Security Update for Windows Internet Explorer 8 (KB2618444)
Security Update for Windows Internet Explorer 8 (KB2647516)
Security Update for Windows Internet Explorer 8 (KB2675157)
Security Update for Windows Internet Explorer 8 (KB2699988)
Security Update for Windows Internet Explorer 8 (KB2722913)
Security Update for Windows Internet Explorer 8 (KB2744842)
Security Update for Windows Internet Explorer 8 (KB2761465)
Security Update for Windows Internet Explorer 8 (KB2792100)
Security Update for Windows Internet Explorer 8 (KB2797052)
Security Update for Windows Internet Explorer 8 (KB2799329)
Security Update for Windows Internet Explorer 8 (KB2809289)
Security Update for Windows Internet Explorer 8 (KB2817183)
Security Update for Windows Internet Explorer 8 (KB2829530)
Security Update for Windows Internet Explorer 8 (KB2838727)
Security Update for Windows Internet Explorer 8 (KB2846071)
Security Update for Windows Internet Explorer 8 (KB2847204)
Security Update for Windows Internet Explorer 8 (KB2862772)
Security Update for Windows Internet Explorer 8 (KB2870699)
Security Update for Windows Internet Explorer 8 (KB2909210)
Security Update for Windows Internet Explorer 8 (KB2936068)
Security Update for Windows Internet Explorer 8 (KB2964358)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB2834904-v2)
Security Update for Windows Media Player (KB2834904)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player (KB979402)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2393802)
Security Update for Windows XP (KB2412687)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB2476490)
Security Update for Windows XP (KB2476687)
Security Update for Windows XP (KB2478960)
Security Update for Windows XP (KB2478971)
Security Update for Windows XP (KB2479943)
Security Update for Windows XP (KB2481109)
Security Update for Windows XP (KB2483185)
Security Update for Windows XP (KB2485663)
Security Update for Windows XP (KB2503665)
Security Update for Windows XP (KB2506212)
Security Update for Windows XP (KB2506223)
Security Update for Windows XP (KB2507618)
Security Update for Windows XP (KB2507938)
Security Update for Windows XP (KB2508272)
Security Update for Windows XP (KB2508429)
Security Update for Windows XP (KB2509553)
Security Update for Windows XP (KB2524375)
Security Update for Windows XP (KB2535512)
Security Update for Windows XP (KB2536276-v2)
Security Update for Windows XP (KB2536276)
Security Update for Windows XP (KB2544893-v2)
Security Update for Windows XP (KB2544893)
Security Update for Windows XP (KB2555917)
Security Update for Windows XP (KB2562937)
Security Update for Windows XP (KB2566454)
Security Update for Windows XP (KB2567053)
Security Update for Windows XP (KB2567680)
Security Update for Windows XP (KB2570222)
Security Update for Windows XP (KB2570947)
Security Update for Windows XP (KB2584146)
Security Update for Windows XP (KB2585542)
Security Update for Windows XP (KB2592799)
Security Update for Windows XP (KB2598479)
Security Update for Windows XP (KB2603381)
Security Update for Windows XP (KB2618451)
Security Update for Windows XP (KB2619339)
Security Update for Windows XP (KB2620712)
Security Update for Windows XP (KB2621440)
Security Update for Windows XP (KB2624667)
Security Update for Windows XP (KB2631813)
Security Update for Windows XP (KB2633171)
Security Update for Windows XP (KB2639417)
Security Update for Windows XP (KB2641653)
Security Update for Windows XP (KB2646524)
Security Update for Windows XP (KB2647518)
Security Update for Windows XP (KB2653956)
Security Update for Windows XP (KB2655992)
Security Update for Windows XP (KB2659262)
Security Update for Windows XP (KB2660465)
Security Update for Windows XP (KB2661637)
Security Update for Windows XP (KB2676562)
Security Update for Windows XP (KB2685939)
Security Update for Windows XP (KB2686509)
Security Update for Windows XP (KB2691442)
Security Update for Windows XP (KB2695962)
Security Update for Windows XP (KB2698365)
Security Update for Windows XP (KB2705219)
Security Update for Windows XP (KB2707511)
Security Update for Windows XP (KB2709162)
Security Update for Windows XP (KB2712808)
Security Update for Windows XP (KB2718523)
Security Update for Windows XP (KB2719985)
Security Update for Windows XP (KB2723135)
Security Update for Windows XP (KB2724197)
Security Update for Windows XP (KB2727528)
Security Update for Windows XP (KB2731847)
Security Update for Windows XP (KB2753842-v2)
Security Update for Windows XP (KB2753842)
Security Update for Windows XP (KB2757638)
Security Update for Windows XP (KB2758857)
Security Update for Windows XP (KB2761226)
Security Update for Windows XP (KB2770660)
Security Update for Windows XP (KB2778344)
Security Update for Windows XP (KB2779030)
Security Update for Windows XP (KB2780091)
Security Update for Windows XP (KB2799494)
Security Update for Windows XP (KB2802968)
Security Update for Windows XP (KB2807986)
Security Update for Windows XP (KB2808735)
Security Update for Windows XP (KB2813170)
Security Update for Windows XP (KB2813345)
Security Update for Windows XP (KB2820197)
Security Update for Windows XP (KB2820917)
Security Update for Windows XP (KB2829361)
Security Update for Windows XP (KB2834886)
Security Update for Windows XP (KB2839229)
Security Update for Windows XP (KB2845187)
Security Update for Windows XP (KB2847311)
Security Update for Windows XP (KB2849470)
Security Update for Windows XP (KB2850851)
Security Update for Windows XP (KB2850869)
Security Update for Windows XP (KB2859537)
Security Update for Windows XP (KB2862152)
Security Update for Windows XP (KB2862330)
Security Update for Windows XP (KB2862335)
Security Update for Windows XP (KB2864063)
Security Update for Windows XP (KB2868038)
Security Update for Windows XP (KB2868626)
Security Update for Windows XP (KB2876217)
Security Update for Windows XP (KB2876315)
Security Update for Windows XP (KB2876331)
Security Update for Windows XP (KB2892075)
Security Update for Windows XP (KB2893294)
Security Update for Windows XP (KB2898715)
Security Update for Windows XP (KB2900986)
Security Update for Windows XP (KB2914368)
Security Update for Windows XP (KB2916036)
Security Update for Windows XP (KB2922229)
Security Update for Windows XP (KB2929961)
Security Update for Windows XP (KB2930275)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982665)
Shockwave
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3)
Update for Microsoft .NET Framework 4 Extended (KB2836939v3)
Update for Windows Internet Explorer 8 (KB2598845)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2467659)
Update for Windows XP (KB2541763)
Update for Windows XP (KB2607712)
Update for Windows XP (KB2616676)
Update for Windows XP (KB2641690)
Update for Windows XP (KB2661254-v2)
Update for Windows XP (KB2718704)
Update for Windows XP (KB2736233)
Update for Windows XP (KB2749655)
Update for Windows XP (KB2863058)
Update for Windows XP (KB2904266)
Update for Windows XP (KB2934207)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971029)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
WebFldrs XP
Windows Internet Explorer 8
Windows Media Format 11 runtime
Windows Media Player 11
Windows PowerShell™ 1.0
Windows XP Service Pack 3
Works Suite OS Pack
Yahoo! Messenger
.
==== Event Viewer Messages From Past Week ========
.
12/19/2014 4:25:37 AM, error: Service Control Manager [7022]  - The AVGIDSAgent service hung on starting.
12/18/2014 3:38:13 AM, error: Service Control Manager [7009]  - Timeout (30000 milliseconds) waiting for the IMAPI CD-Burning

COM Service service to connect.
12/18/2014 3:38:13 AM, error: Service Control Manager [7000]  - The IMAPI CD-Burning COM Service service failed to start due

to the following error:  The service did not respond to the start or control request in a timely fashion.
12/12/2014 4:26:58 AM, error: Service Control Manager [7006]  - The ScRegSetValueExW call failed for FailureActions with the

following error:  Access is denied.
12/12/2014 4:26:58 AM, error: Service Control Manager [7000]  - The LexBce Server service failed to start due to the

following error:  The system cannot find the file specified.
.
==== End Of File ===========================

 

 

 

 

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#2 Machiavelli

Machiavelli

    Agent 007


  • Malware Response Instructor
  • 3,976 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Germany
  • Local time:02:30 PM

Posted 24 December 2014 - 03:35 PM

Hello and Welcome on board ,

my Name is Machiavelli and I will assist you with your problem.
If you booted into safe mode on your computer then print my instructions!
I'm in the 'Malware Staff Team' and will provide you with advice:

To remove Malware on a computer can be very complicated. Malware (malicious software) is able to hide and so I may not be able to find it so easily. In order to remove Malware from you Computer, you need to follow my instructions carefully. Don't be worried if you don't know what to do. just ask me! Please stay in contact with me until the problem is fixed.

Below are a few tips:
  • Removing Malware is usually very difficult.
    We need to search and analyse a lot of files. As this is done in our free time, please be patient especially if I don't answer every day!
  • Please follow these instructions
    If you don't follow the instructions your computer may crash. If you fix your PC by yourself, this can be very risky!
  • Please stay in contact with me until your problem is resolved
    As Malware may not be totally removed in one session or in one day, please stay in contact with me until the problem is resolved.
  • Please don't run any other tools without consulting with me as this can complicate finding and removing all Malware
    Don't run any tools while I'm fixing your PC. That is counter productive and again, will only complicate finding and removing all Malware!
  • Read my post completely
    If you don't do so, you may make mistakes that could result in your System crashing by your own actions!
 

Please download FRST (by Farbar) from the link below and save it to your Desktop.

Download Mirror #1

If you are unsure whether you have 32-Bit or 64-Bit Windows, see here
  • Disable all anti-virus and anti-malware software to prevent them inhibiting FRST in any way. If you are unsure how to do this, see THIS.
  • Double-click FRST.exe/FRST64.exe (depending on which version you downloaded) to run it. (if you have Windows Vista / Windows 7 / Windows 8: Please do a Right click on the FRST icon and select Run as Administrator)
  • When the disclaimer appears, click Yes.
  • Click Scan to start FRST.
  • When FRST finishes scanning, two logs, FRST.txt and Addition.txt will open.
  • Copy (Ctrl+C) and Paste (Ctrl+V) the contents of both of these logs into your next post please.

~Machiavelli

If I don't reply within 24 hours please PM me!

  • Every topic with no replies within 5 days will be closed.
  • If you like my help here please give me feedback.

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#3 Machiavelli

Machiavelli

    Agent 007


  • Malware Response Instructor
  • 3,976 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Germany
  • Local time:02:30 PM

Posted 28 December 2014 - 07:33 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.

~Machiavelli

If I don't reply within 24 hours please PM me!

  • Every topic with no replies within 5 days will be closed.
  • If you like my help here please give me feedback.

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