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Non Working Internet


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#1 roberty

roberty

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Posted 19 June 2006 - 06:43 PM

some one really help me. yesterday for some odd reason my internet was screwed up. for example almost every time i go to a website itll give me the 'page cannot find page' so then i followd the steps to get rid of malwear and the first 3-4 steps did it. the internet's working without the 'cannot find page'. it was great. then i did another scan (with adwear) and i think i clicked the search for neglicable. and now the internet is not working at all. it says the connection is not plugged in. i checked all of the connections leading to my computer to the box where it plugs in. i have a windows xp home, and using cable for the internet. and roadrunner.. i really need help like step to step. im not new to computers but im new to going inside them and looking for what i need...so please help with steps to steps...thanks you verrrrrrry much and now i cant use the internet at all. or even acess the offline websites...

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#2 Grinler

Grinler

    Lawrence Abrams


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Posted 01 July 2006 - 03:44 PM

Sorry for the delay. If you are still having problems please post a brand new HijackThis log as a reply to this topic. Before posting the log, please make sure you follow all the steps found in this topic:

Preparation Guide For Use Before Posting A Hijackthis Log




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