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Can not permanently delete SearchScopes have tried many different times and ways


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#1 muzzles

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Posted 18 December 2014 - 01:39 PM

I have run Adwcleaner and it finds SearchScope in the registry. I have run Adwcleaner in normal mode, in safe mode and after using Rkill and it finds it, says its deleted and when I run Adwcleaner again it finds Searchscopes still in my registry. Also, the toolbar does not delete permanently.

 

***** [ Registry ] *****
 
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA}
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA}]
Key Deleted : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472F-A0FF-E1416B8B2E3A}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472F-A0FF-E1416B8B2E3A}
 
I usually run
Norton
Malwarebytes Anti-Malware (as Admin)
Superantispyware
Spybot
JRT
Adwcleaner
 
and Adwcleaner is the only one to recognize it, but does not permanently delete.
 
Thank you
 
 
  
 
 


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#2 muzzles

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Posted 18 December 2014 - 02:09 PM

Forgot to mention running windows 8.1

 

thank you



#3 boopme

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Posted 18 December 2014 - 03:58 PM

Hi lets repost that info with a DDS log from the Guide Below. We need to get a deeper look now.

Please follow this Preparation Guide, do steps 6,7 and 8 and post in a new topic.
Let me know if all went well.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#4 boopme

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Posted 18 December 2014 - 08:17 PM

If you cannot get DDS to work, please try this instead.

Please download RSIT by random/random from the link provided for your operating system and save it to your desktop.This tool needs to run while the computer is connected to the Internet. If you get a warning from your firewall or other security programs regarding RSIT attempting to contact the Internet, please allow the connection.
  • Close all applications and windows so that you have nothing open and are at your Desktop.
  • Double-click on RSIT.exe to start the program.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • Read the disclaimer and click Continue.
  • When the scan is complete, a text file named log.txt will automatically open in Notepad.
  • Another text file named info.txt will open minimized.
  • Save the log files to your desktop and copy/paste the contents of log.txt by highlighting everything and pressing Ctrl+C.
  • After highlighting, right-click, choose Copy and then paste the contents into a new topic in the Virus, Trojan, Spyware, and Malware Removal Logs forum, NOT here.
  • Copies of both log files are automatically saved in the C:\RSIT folder which the tool creates during the scan.
Important: Be sure to mention that you tried to follow the Prep Guide but were unable to get DDS to run.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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