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tons of popups, unwanted programs, slow performance


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#1 ekachner

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Posted 18 December 2014 - 12:08 PM

help! :''(

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#2 shelf life

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Posted 23 December 2014 - 09:37 AM

Hi,

 

Your post is a few days old. If you still need help you can do this as a starting point and we will go from there:

 

 1) Please download adwcleaner from here and save to your desktop.
 
    Right-click on adwcleaner.exe and select Run as Administrator to launch the application.
    Now click on the Scan tab >> once the scan is complete click on the Clean tab and follow the prompts.
    Allow the system to reboot. You will then be presented with the report. Copy & Paste this report on your next reply.

    http://www.bleepingcomputer.com/download/adwcleaner/
 
   Note: The log can also be located at C: > AdwCleaner > AdwCleaner[S0].txt 

 

2) Please download Junkware Removal Tool to your desktop.
 
   http://thisisudax.org/downloads/JRT.exe
 
    Shutdown your antivirus to avoid any conflicts.
    Double click the icon or Right click for Vista/W7,8 and select Run as administrator
    The tool will open and start scanning.
    Please be patient as this can take a while to complete.
    On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    Post the contents of JRT.txt into your next message


How Can I Reduce My Risk to Malware?


#3 shelf life

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Posted 30 December 2014 - 02:09 PM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.

How Can I Reduce My Risk to Malware?





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