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Wavy lines appear & system crashes


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#1 K&B_Software_Guy

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Posted 18 December 2014 - 10:47 AM

This is my first post. I just swapped computers at work from Intel i3 to Intel i5 Windows 7 Acer laptop. My old laptop had 8 Gb RAM and the new one had 4 Gb, so I moved the 8 Gb RAM card to the newer computer. Now, about 3-4 times a day, my screen goes completely non-responsive with Wavy LInes filling the screen (each 'row is no more than the height of the type above "Posting a new Topic in Windows 7"). Our tech guy (a carpenter turned IT guy 4-5 years ago with no previous background--doing a great job) updated my video card thinking that would resolve the problem. It did not. (It has been suggested I reinstall my video card altogether). No noticeable action or activity appears to trigger the crash


Edited by hamluis, 19 December 2014 - 05:47 PM.
Moved from Win 7 to Internal Hardware - Hamluis.


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#2 kaz20

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Posted 18 December 2014 - 11:03 AM

did you try just going back to the 4 Gb of ram and seeing if the issue still occurs?



#3 K&B_Software_Guy

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Posted 18 December 2014 - 11:13 AM

No--Not yet. I will try that today.



#4 K&B_Software_Guy

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Posted 19 December 2014 - 05:16 PM

Thank you Kaz20. This fixed my problem--I made it through the whole day without crashing!






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