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My W8.1update laptop keeps loosing time


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#1 regazza

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Posted 18 December 2014 - 10:41 AM

My laptop keeps loosing time and was about half- minute slower then two minutes slower than my other laptop.  Both laptops are the same make and are synchronized with an internet time server.  I ran sfc /scannow, and dism......./restorehealth, Belarc Advisor all ok. I run malwarebytes and super anti spyware every day.  I have noticed that when I run Windows Defender every week it  takes so long to do a full scan that I have had to change it to Custom scan when the scan has finished it says it has done a quick scan :scratchhead: and I wonder it that is the prob?   :unsure:I can do a Windows Defender full scan on my other laptop without any issues.   The laptop isn't a year old yet and the store where I bought it said I shouldn't be the battery. Can anyone help please? 



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#2 dc3

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Posted 18 December 2014 - 12:44 PM

What is the make and model of this laptop?

 

Usually if a computer doesn't keep accurate time the CMOS battery needs to be replaced.

 

Being this new you would think that the battery wouldn't be a problem, but there are always going to be early failures for one reason or another.  But since this computer is still under warranty I would suggest letting the manufacturer take care of this.  If you open the case the manufacturer will have the right to say you violated the warranty.


Edited by dc3, 18 December 2014 - 12:48 PM.

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#3 regazza

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Posted 18 December 2014 - 02:02 PM

What is the make and model of this laptop?

 

Usually if a computer doesn't keep accurate time the CMOS battery needs to be replaced.

 

Being this new you would think that the battery wouldn't be a problem, but there are always going to be early failures for one reason or another.  But since this computer is still under warranty I would suggest letting the manufacturer take care of this.  If you open the case the manufacturer will have the right to say you violated the warranty.

 

 

It's a Sony VAIO.  It now seems to be in sync with the other laptop.  As it has lost time before  I shall keep checking it and take it back as you suggest.  thanks.



#4 KingdomSeeker

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Posted 18 December 2014 - 08:08 PM

I agree with Dc3. My new build came with a bad cmos battery. Replaced it and the trouble went away. I was also having trouble with Windows remembering sites to save data etc.



#5 regazza

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Posted 19 December 2014 - 04:46 AM

I agree with Dc3. My new build came with a bad cmos battery. Replaced it and the trouble went away. I was also having trouble with Windows remembering sites to save data etc.

Thanks for that, the store implied that it was a malware issue or that it was an update issue.  The time is now right.






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