I'm running windows 7 pro 64 bit on a Dell computer and have hit a wall in trying to get my computer started.
I ran Hitman Pro and it found several instances of malware but after removing malware the computer will not boot up.
I have tried system repair and system restore with no luck. Memory diagnostic test stalled.
According to windows help the process1_initialization_failed may involve corruption of bootcat.cache file in diagnostics folder system\win32.
Unfortunately I could not locate this file when I looked for it in this location.
I do not have a system recovery disk and do not have a windows authorisation code for this copy of windows as it is a second hand computer so I have been unable to reinstall windows.
If anyone has any help for me it would be greatly appreciated.
Edited by hamluis, 19 December 2014 - 09:49 AM.
Moved from Win 7 to Am I Infected - Hamluis.