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Internet acting weird after malware removal :(


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23 replies to this topic

#1 Knthy92

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Posted 18 December 2014 - 04:19 AM

Hello! :) I'm not very tech savy, but I will try to explain my situation the best I can. Currently, my Internet is acting weird. It would randomly stop working with the notification "......cannot connect to server". Back then, this RARELY happens until recently. :( The internet would work again if i turn off the router and turn it back on. The router I use is the Netgear Wireless Router. I'm not sure if this happens because of malware.

December 14 ~ I used Symantec's Trojan.Powelik automatic removal from their site. (I had notifications saying Norton blocked attempts from Trojan.Powelik and Trojan.Adclicker. I have the Paid version of Norton Internet Security by the way) It said that the removal was successful. I also did a full scan using Norton and fixed things. The computer and the Internet was faster than before and everything seemed back to normal.

December 15 ~ I used Malwarebytes Anti-Rootkit and it removed 3 threats. I remembered one of them was Poweliks.B or something like that. This happened at 3 pm. Internet worked fine and then randomly stopped working around 11 pm. I turned off the router and turned it back on, then the Internet worked again.

December 16 ~ I used the free version of Malwarebytes Anti-Malware. It removed 3 malicious threats (Trojans) and a bunch of PUP's. Internet was good that whole day and night.

December 17 ~ Norton and Malwarebytes reported no threats. Internet was good but randomly stopped working around 10:45 pm. I turned off router and turned it back on and it works.

* Sorry if all the information I gave is confusing or if it seems like I'm overreacting about my Internet acting weird. :'( I guess I'm paranoid about the Internet not working around 10:45 pm on both those nights. My Internet rarely disconnects until now. I can't think clearly because this is very stressful and i'm very worried. I would be happy to reword everything after my mind clears if you need me to. In summary, I'm wondering if the Internet problems is likely to be related to malware or something else. Thank you for taking your time to read this post. I really appreciate it!

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#2 buddy215

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Posted 18 December 2014 - 10:51 AM

Welcome to BC !

 

Use CCleaner to remove Temporary files, program caches, cookies, logs, etc. Use the Default settings. No need to use the

Registry Cleaning Tool...risky. Pay close attention while installing and UNcheck offers of toolbars....especially Google.

After install, open CCleaner and run by clicking on the Run Cleaner button in the bottom right corner.

CCleaner - PC Optimization and Cleaning - Free Download

 

Check for adware and malware using the programs below. Allow them to remove whatever they find.

 

  • download AdwCleaner by Xplode and save to your Desktop.
  • Double-click on AdwCleaner.exe to run the tool.
    Vista/Windows 7/8 users right-click and select Run As Administrator.
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • After reviewing the log, click on the Clean button.
  • Press OK when asked to close all programs and follow the onscreen prompts.
  • Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
  • After rebooting, a logfile report (AdwCleaner[S0].txt) will open automatically.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.

Download Junkware Removal Tool to your desktop.

  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.

 

Hold down Control and click on this link to open ESET OnlineScan in a new window.

  • Click the esetonlinebtn.png button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
  • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the esetsmartinstaller_enu.png icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • Click Advanced settings and select the following:
  • Scan potentially unwanted applications
  • Scan for potentially unsafe applications
  • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.
  • NOTE:Sometimes if ESET finds no infections it will not create a log.

“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#3 David Hutchings

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Posted 18 December 2014 - 03:57 PM

my first go to solution besides using anti spyware is to reboot the modem and restart the computer, the internet can be a frustrating place, good luck



#4 Knthy92

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Posted 18 December 2014 - 04:37 PM

Hello Buddy215! Thanks for the welcome and for helping me. :) I just finished CCleaner (took 2 hours). While I was running the cleaner, a message from norton said something about checking the threat of Bloodhound.MalPE and then it said it was removed and "Your system is secure". I looked at Recent History and it said Bloodhound.MalPE was quarantined.

May I do the other scans tomorrow? My dad is convinced that there are no more malware on the computer and told me not to touch it. I'm very worried that there are still malware, which is why I'm seeking professional help such as yourself. :) I can only use his computer when he and my mom are away from work. (My mom comes home in a hour which is not enough time for the next step, AdwCleaner). Just wanted to let you know in case I take a while to respond, I hope you understand. I know you are busy as well.

Also, hello to David Hutchings! :) Thank you for the tip!

#5 buddy215

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Posted 18 December 2014 - 05:36 PM

CCleaner typical scan and removal of temporary files, etc. normally takes only 1 or 2 minutes. Either something

is using almost all of system resources or....I don't know what else it could be.

 

The malware that Norton is attempting to remove will likely involve me sending you to the Malware Removal Forum.

But go ahead when you can with the other scans I recommended.

To speed up the scans it is best to close all other programs including Norton to allow the scans to have full access to

the systems resources....memory and cpu especially.

 

Just out of curiosity....did you happen to note the volume of temporary files, etc. that CCleaner removed?


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#6 Knthy92

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Posted 18 December 2014 - 06:00 PM

Mom is not home yet so I came back on to check. :) Thanks for the quick reply! I remember that the first 24% went quick. The longest part was definitely the System Temporary Files, Larry/App/Temporary/..... or something like that. (Larry is my dad's name) After the System Temporary Files part (I believe around the 50-60 ish percent done mark), the remaining percentages went super quick. About the referring me to the Malware Removal section, I understand. :( I'm very glad I went on this forum and got your advice instead of just doing nothing. I will do the scans tomorrow on the infected desktop computer since parents will be gone for a couple hours. Thanks for the tip about speeding up the process. I will check this post again tonight on my ipad. :)

P.S. Sorry I can't help much about being more specific about the files and app. I only use my dad's computer for Internet sometimes and to print stuff. I have no idea about the stuff he downloaded over the years, but hopefully you'll be able to see more info in the log files tomorrow.

Edited by Knthy92, 18 December 2014 - 06:03 PM.


#7 buddy215

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Posted 18 December 2014 - 06:28 PM

The Eset Online scan can take more than hour....depending on the volume of files and system resources. Plan accordingly.

The other two scans may take 10 minutes each or so after downloading and installing.


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#8 Knthy92

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Posted 19 December 2014 - 03:09 AM

Hi Buddy :)

I forgot to ask, do I run AdwCleaner, Junkware Removal Tool, and ESET in Normal mode or Safe Mode with Networking? I ran CCleaner in normal mode. I'm also a bit worried about disabling my real time anti virus Norton because I noticed Norton blocked some IP addresses and intrusion attempts in Recent History. :( I'm worried someone will have access and will get in but if you think it will be okay, then I will proceed with disabling Norton. Also, do I have to disable Norton during ESET?

Also I have been using Firefox as my browser ~ Not sure if this part is important but just in case

Thank you ~

Edited by Knthy92, 19 December 2014 - 03:21 AM.


#9 buddy215

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Posted 19 December 2014 - 05:07 AM

Run the programs in normal mode. You're router has a firewall, too. So, shut down Norton to prevent any interference in the

scans and to release some resources.

Do you know how to access the router's settings? If not, tell me the router's manufacturer and model.

How to secure your home wireless network router.


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#10 Knthy92

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Posted 19 December 2014 - 03:33 PM

# AdwCleaner v4.105 - Report created

19/12/2014 at 12:23:46
# Updated 08/12/2014 by Xplode
# Database : 2014-12-16.1 [Live]
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Service Pack 1 (32 bits)
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[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

("CT2438727.LanguagePackLastCheckTime",

"Thu Nov 10 2011 19:39:42 GMT-0800 (Pacific

Standard Time)");
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

("CT2438727.LanguagePackReloadIntervalMM",

1440);
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

("CT2438727.LanguagePackServiceUrl",

"hxxp://translation.users.conduit.com/Trans

lation.ashx");
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref("CT2438727.LastLogin_2.7.1.3",

"Thu Apr 14 2011 17:51:09 GMT-0700 (Pacific

Daylight Time)");
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref("CT2438727.LastLogin_3.3.3.2",

"Mon May 23 2011 13:19:09 GMT-0700 (Pacific

Daylight Time)");
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref("CT2438727.LastLogin_3.3.5.1",

"Sun Jul 10 2011 00:31:12 GMT-0700 (Pacific

Daylight Time)");
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref("CT2438727.LastLogin_3.5.0.12",

"Tue Aug 16 2011 15:12:52 GMT-0700 (Pacific

Daylight Time)");
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref("CT2438727.LastLogin_3.6.0.10",

"Tue Sep 27 2011 20:05:03 GMT-0700 (Pacific

Daylight Time)");
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref("CT2438727.LastLogin_3.7.0.6",

"Mon Nov 07 2011 21:48:50 GMT-0800 (Pacific

Standard Time)");
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref("CT2438727.LastLogin_3.8.0.8",

"Thu Nov 10 2011 19:39:42 GMT-0800 (Pacific

Standard Time)");
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref("CT2438727.LatestVersion",

"3.8.0.8");
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref("CT2438727.Locale", "en");
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref("CT2438727.LoginCache", 4);
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

("CT2438727.MCDetectTooltipHeight", "83");
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

("CT2438727.MCDetectTooltipShow", false);
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref("CT2438727.MCDetectTooltipUrl",

"hxxp://@EB_INSTALL_LINK@/rank/tooltip/?

version=1");
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

("CT2438727.MCDetectTooltipWidth", "295");
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

("CT2438727.MyStuffEnabledAtInstallation",

true);
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref("CT2438727.RadioLastCheckTime",

"0");
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

("CT2438727.RadioLastUpdateIPServer", "0");
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

("CT2438727.RadioLastUpdateServer", "0");
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref("CT2438727.SHRINK_TOOLBAR", 1);
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref("CT2438727.SearchBoxWidth",

475);
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref("CT2438727.SearchEngine",

"Searchhxxp://search.conduit.com/Results.as

px?

q=UCM_SEARCH_TERM&ctid=CT2438727&octid=EB_O

RIGINAL_CTID&SearchSource=1");
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

("CT2438727.SearchEngineBeforeUnload",

"Google");
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

("CT2438727.SearchFromAddressBarIsInit",

true);
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

("CT2438727.SearchFromAddressBarUrl",

"hxxp://search.conduit.com/ResultsExt.aspx?

ctid=CT2438727&q=");
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

("CT2438727.SearchInNewTabEnabled", true);
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

("CT2438727.SearchInNewTabIntervalMM",

1440);
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

("CT2438727.SearchInNewTabLastCheckTime",

"Thu Nov 10 2011 19:39:40 GMT-0800 (Pacific

Standard Time)");
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

("CT2438727.SearchInNewTabServiceUrl",

"hxxp://newtab.conduit-

hosting.com/newtab/?ctid=EB_TOOLBAR_ID");
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

("CT2438727.SearchInNewTabUsageUrl",

"hxxp://usage.hosting.toolbar.conduit-

services.com/usage.ashx?

ctid=EB_TOOLBAR_ID");
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

("CT2438727.SearchInNewTabUserEnabled",

false);
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

("CT2438727.SearchProtectorEnabled",

false);
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

("CT2438727.SearchProtectorToolbarDisabled"

, false);
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

("CT2438727.ServiceMapLastCheckTime", "Thu

Nov 10 2011 19:39:40 GMT-0800 (Pacific

Standard Time)");
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

("CT2438727.SettingsCheckIntervalMin",

120);
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

("CT2438727.SettingsLastCheckTime", "Thu

Nov 10 2011 19:39:40 GMT-0800 (Pacific

Standard Time)");
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref("CT2438727.SettingsLastUpdate",

"1314929172");
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

("CT2438727.ThirdPartyComponentsInterval",

504);
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

("CT2438727.ThirdPartyComponentsLastCheck",

"Sat Nov 05 2011 11:34:02 GMT-0700 (Pacific

Daylight Time)");
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

("CT2438727.ThirdPartyComponentsLastUpdate"

, "1312887586");
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref("CT2438727.TrusteLinkUrl",

"hxxp://trust.conduit.com/CT2438727");
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref("CT2438727.TrustedApiDomains",

"conduit.com,conduit-hosting.com,conduit-

services.com,client.conduit-

storage.com,OurToolbar.com,CommunityToolbar

s.com,ForumToolbar.com,MyBlogToolbar.com,My

City[...]
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref("CT2438727.UserID",

"UN03755883495264722");
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

("CT2438727.ValidationData_Search", 2);
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

("CT2438727.ValidationData_Toolbar", 2);
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref("CT2438727.alertChannelId",

"832836");
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

("CT2438727.backendstorage.currentgame",

"6661726D");
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref("CT2438727.clientLogIsEnabled",

true);
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

("CT2438727.clientLogServiceUrl",

"hxxp://clientlog.users.conduit.com/ClientD

iagnostics.asmx/ReportDiagnosticsEvent");
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

("CT2438727.generalConfigFromLogin",

"{\"ApiMaxAlerts\":\"12\",\"SocialDomains

\":

\"social.conduit.com;apps.conduit.com;servi

ces.apps.conduit.com\",

\"AppsDetectionUrlPattern\":

\"hxxp://appdown[...]
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

("CT2438727.globalFirstTimeInfoLastCheckTim

e", "Thu Nov 10 2011 19:39:42 GMT-0800

(Pacific Standard Time)");
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

("CT2438727.homepageProtectorEnableByLogin"

, true);
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref("CT2438727.initDone", true);
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

("CT2438727.isAppTrackingManagerOn", true);
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref("CT2438727.myStuffEnabled",

true);
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

("CT2438727.myStuffPublihserMinWidth",

400);
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref("CT2438727.myStuffSearchUrl",

"hxxp://Apps.conduit.com/search?

q=SEARCH_TERM&SearchSourceOrigin=29&ctid=EB

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[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

("CT2438727.myStuffServiceIntervalMM",

1440);
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref("CT2438727.myStuffServiceUrl",

"hxxp://mystuff.conduit-

services.com/MyStuffService.ashx?

ComponentId=EB_MY_STUFF_INSTANCE_GUID&lut=E

B_MY_STUFF_LUT");
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref("CT2438727.oldAppsList",

"129017707048431316,129017707048587567,111,

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1,1002,1003,1004,1005,1006,1007,1008[...]
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

("CT2438727.revertSettingsEnabled", false);
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

("CT2438727.searchProtectorDialogDelayInSec

", 10);
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

("CT2438727.searchProtectorEnableByLogin",

true);
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref("CT2438727.testingCtid", "");
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

("CT2438727.toolbarAppMetaDataLastCheckTime

", "Thu Nov 10 2011 19:39:41 GMT-0800

(Pacific Standard Time)");
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

("CT2438727.toolbarContextMenuLastCheckTime

", "Mon Oct 31 2011 17:49:22 GMT-0700

(Pacific Daylight Time)");
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

("CT2438727.uninstallLogServiceUrl",

"hxxp://uninstall.users.conduit.com/Uninsta

ll.asmx/RegisterToolbarUninstallation");
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref("CT2438727.usagesFlag", 2);
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

("CT2504091..clientLogIsEnabled", true);
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

("CT2504091..clientLogServiceUrl",

"hxxp://clientlog.users.conduit.com/ClientD

iagnostics.asmx/ReportDiagnosticsEvent");
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

("CT2504091..uninstallLogServiceUrl",

"hxxp://uninstall.users.conduit.com/Uninsta

ll.asmx/RegisterToolbarUninstallation");
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

("CT2504091.ALLOW_SHOWING_HIDDEN_TOOLBAR",

false);
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref("CT2504091.AboutPrivacyUrl",

"hxxp://www.conduit.com/privacy/Default.asp

x");
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

("CT2504091.BrowserCompStateIsOpen_12970780

4829376918", true);
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

("CT2504091.BrowserCompStateIsOpen_12999055

8296257215", true);
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

("CT2504091.BrowserCompStateIsOpen_13596342

98000", true);
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

("CT2504091.BrowserCompStateIsOpen_13666367

01000", true);
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

("CT2504091.BrowserCompStateIsOpen_13672265

20000", true);
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

("CT2504091.CT2504091.lastNewTabSettings",

"{\"isEnabled\":true,\"newTabUrl\":

\"hxxp://search.conduit.com/?

ctid=CT2504091&octid=CT2504091&SearchSource

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[...]
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref("CT2504091.CTID", "CT2504091");
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

("CT2504091.ConfigurationLastCheckTime",

"Sat Nov 09 2013 12:00:01 GMT-0800 (Pacific

Standard Time)");
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref("CT2504091.CurrentServerDate",

"9-11-2013");
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref("CT2504091.DSInstall", false);
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref("CT2504091.DialogsAlignMode",

"LTR");
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

("CT2504091.DialogsGetterLastCheckTime",

"Sat Nov 09 2013 12:00:11 GMT-0800 (Pacific

Standard Time)");
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

("CT2504091.DownloadReferralCookieData",

"");
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

("CT2504091.EMailNotifierPollDate", "Sun

May 13 2012 13:06:29 GMT-0700 (Pacific

Daylight Time)");
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref("CT2504091.ENABALE_HISTORY",

"{\"dataType\":\"string\",\"data\":\"true

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[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

("CT2504091.FeedLastCount129079840422964131

", 10);
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

("CT2504091.FeedPollDate128891351169457140"

, "Sun May 13 2012 12:30:00 GMT-0700

(Pacific Daylight Time)");
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

("CT2504091.FeedPollDate129079840422964131"

, "Sun May 13 2012 11:30:00 GMT-0700

(Pacific Daylight Time)");
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

("CT2504091.FeedTTL128891351169457140",

40);
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref("CT2504091.FirstServerDate",

"12-5-2012");
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref("CT2504091.FirstTime", "true");
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref("CT2504091.FirstTimeFF3",

"true");
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref("CT2504091.FirstTimeHiddenVer",

true);
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

("CT2504091.FixPageNotFoundErrors", true);
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

("CT2504091.GroupingServerCheckInterval",

1440);
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref("CT2504091.GroupingServiceUrl",

"hxxp://grouping.services.conduit.com/");
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref("CT2504091.HPInstall", false);
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref("CT2504091.HasUserGlobalKeys",

true);
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

("CT2504091.HomePageProtectorEnabled",

false);
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

("CT2504091.HomepageBeforeUnload",

"chrome://branding/locale/browserconfig.pro

perties");
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref("CT2504091.Initialize", true);
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

("CT2504091.InitializeCommonPrefs", true);
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

("CT2504091.InstallationAndCookieDataSentCo

unt", 3);
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref("CT2504091.InstallationId",

"ConduitNSISIntegration");
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref("CT2504091.InstallationType",

"ConduitNSISIntegration");
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref("CT2504091.InstalledDate", "Sat

May 12 2012 11:20:55 GMT-0700 (Pacific

Daylight Time)");
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref("CT2504091.IsAlertDBUpdated",

true);
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref("CT2504091.IsGrouping", false);
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref("CT2504091.IsInitSetupIni",

true);
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref("CT2504091.IsMulticommunity",

false);
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref("CT2504091.IsOpenThankYouPage",

false);
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

("CT2504091.IsOpenUninstallPage", false);
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

("CT2504091.LanguagePackLastCheckTime",

"Sat Nov 09 2013 12:00:11 GMT-0800 (Pacific

Standard Time)");
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

("CT2504091.LanguagePackReloadIntervalMM",

1440);
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

("CT2504091.LanguagePackServiceUrl",

"hxxp://translation.users.conduit.com/Trans

lation.ashx");
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref("CT2504091.LastLogin_3.12.2.3",

"Sun Jun 03 2012 23:44:36 GMT-0700 (Pacific

Daylight Time)");
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref("CT2504091.LastLogin_3.13.0.6",

"Sun Jul 15 2012 21:53:37 GMT-0700 (Pacific

Daylight Time)");
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref("CT2504091.LastLogin_3.14.1.0",

"Tue Aug 21 2012 21:16:45 GMT-0700 (Pacific

Daylight Time)");
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref("CT2504091.LastLogin_3.15.1.0",

"Mon Mar 04 2013 20:29:40 GMT-0800 (Pacific

Standard Time)");
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref("CT2504091.LastLogin_3.18.0.7",

"Sun Jul 14 2013 13:40:47 GMT-0700 (Pacific

Standard Time)");
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref("CT2504091.LastLogin_3.19.0.3",

"Mon Sep 09 2013 09:45:54 GMT-0700 (Pacific

Standard Time)");
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref("CT2504091.LastLogin_3.20.0.4",

"Sat Nov 09 2013 12:00:00 GMT-0800 (Pacific

Standard Time)");
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref("CT2504091.LatestVersion",

"3.20.0.4");
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref("CT2504091.Locale", "en-us");
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

("CT2504091.MCDetectTooltipHeight", "83");
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

("CT2504091.MCDetectTooltipShow", false);
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref("CT2504091.MCDetectTooltipUrl",

"hxxp://@EB_INSTALL_LINK@/rank/tooltip/?

version=1");
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

("CT2504091.MCDetectTooltipWidth", "295");
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

("CT2504091.MyStuffEnabledAtInstallation",

true);
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

("CT2504091.OriginalFirstVersion",

"3.12.2.3");
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

("CT2504091.RestartDialogFirstTime",

"false");
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

("CT2504091.RestartDialogShouldDisplay",

"false");
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

("CT2504091.SearchAPILastCheckTime", "Sat

Nov 09 2013 12:00:01 GMT-0800 (Pacific

Standard Time)");
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref("CT2504091.SearchCaption", "Web

Search");
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

("CT2504091.SearchEngineBeforeUnload",

"Google");
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

("CT2504091.SearchFromAddressBarIsInit",

true);
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

("CT2504091.SearchFromAddressBarUrl",

"hxxp://search.conduit.com/ResultsExt.aspx?

ctid=CT2504091&SearchSource=2&q=");
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

("CT2504091.SearchInNewTabEnabled", true);
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

("CT2504091.SearchInNewTabIntervalMM",

1440);
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

("CT2504091.SearchInNewTabLastCheckTime",

"Sun Sep 08 2013 12:54:31 GMT-0700 (Pacific

Standard Time)");
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

("CT2504091.SearchInNewTabServiceUrl",

"hxxp://newtab.conduit-

hosting.com/newtab/?

ctid=EB_TOOLBAR_ID&UM=UM_ID");
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

("CT2504091.SearchInNewTabURLFromSearchAPI"

, "hxxp://search.conduit.com/?

ctid=CT2504091&octid=CT2504091&SearchSource

=15&CUI=SB_CUI&SSPV=EB_SSPV&Lay=1&UM=UM_ID"

);
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

("CT2504091.SearchProtectorEnabled",

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[22gl82z6.default\prefs.js] - Line Deleted

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[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

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[22gl82z6.default\prefs.js] - Line Deleted

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[22gl82z6.default\prefs.js] - Line Deleted

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[22gl82z6.default\prefs.js] - Line Deleted

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[22gl82z6.default\prefs.js] - Line Deleted

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: user_pref

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: user_pref

("CT2504091.searchFromAddressBarEnabledByUs

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: user_pref

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: user_pref

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"true");
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[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

("CT2504091.serviceLayer_services_login_10.

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[22gl82z6.default\prefs.js] - Line Deleted

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: user_pref

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("CT2504091.serviceLayer_services_login_10.

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: user_pref

("CT2504091.serviceLayer_services_searchAPI

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[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

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[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

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[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

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[22gl82z6.default\prefs.js] - Line Deleted

: user_pref("CT2504091.settingsINI", true);
[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

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[22gl82z6.default\prefs.js] - Line Deleted

: user_pref("CT2504091.smartbar.CTID",

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: user_pref("CT2504091.smartbar.Uninstall",

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[22gl82z6.default\prefs.js] - Line Deleted

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[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

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[22gl82z6.default\prefs.js] - Line Deleted

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[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

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[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

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[22gl82z6.default\prefs.js] - Line Deleted

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[22gl82z6.default\prefs.js] - Line Deleted

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: user_pref("CT2504091.usagesFlag", 2);
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: user_pref("CT2504091_Firefox.csv",

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[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

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[22gl82z6.default\prefs.js] - Line Deleted

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: user_pref

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[22gl82z6.default\prefs.js] - Line Deleted

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[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

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: user_pref

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: user_pref

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: user_pref

("CommunityToolbar.ETag.hxxp://contextmenu.

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[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

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[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

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: user_pref

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[22gl82z6.default\prefs.js] - Line Deleted

: user_pref

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[22gl82z6.default\prefs.js] - Line Deleted

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[22gl82z6.default\prefs.js] - Line Deleted

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[22gl82z6.default\prefs.js] - Line Deleted

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[22gl82z6.default\prefs.js] - Line Deleted

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[22gl82z6.default\prefs.js] - Line Deleted

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[22gl82z6.default\prefs.js] - Line Deleted

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-\\ Google Chrome v39.0.2171.95

[C:\Users\Larry Nguyen\AppData\Local

\Google\Chrome\User Data\Default\Web Data]

- Deleted [Search Provider] :

hxxp://dts.search-results.com/sr?

src=crb&gct=ds&appid=394&systemid=406&apn_d

tid=BND406&apn_ptnrs=AG6&o=APN10645&apn_uid

=4200548402884559&q={searchTerms}
[C:\Users\Larry Nguyen\AppData\Local

\Google\Chrome\User Data\Default\Web Data]

- Deleted [Search Provider] :

hxxp://search.aol.com/aol/search?q=

{searchTerms}
[C:\Users\Larry Nguyen\AppData\Local

\Google\Chrome\User Data\Default\Web Data]

- Deleted [Search Provider] :

hxxp://www.ask.com/web?q={searchTerms}

*************************

AdwCleaner[R0].txt - [53792 octets] -

[19/12/2014 12:20:41]
AdwCleaner[S0].txt - [58040 octets] -

[19/12/2014 12:23:46]

########## EOF - C:\AdwCleaner\AdwCleaner

[S0].txt - [58101 octets] ##########
 



#11 Knthy92

Knthy92
  • Topic Starter

  • Members
  • 14 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:06:35 PM

Posted 19 December 2014 - 04:06 PM

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.4.0 (11.29.2014:1)
OS: Windows 7 Professional x86
Ran by Larry Nguyen on Fri 12/19/2014 at 12:54:40.88
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys



~~~ Files



~~~ Folders

Successfully deleted: [Folder] "C:\Users\Larry Nguyen\AppData\Roaming\getrighttogo"
Successfully deleted: [Folder] "C:\Users\Larry Nguyen\AppData\Roaming\w3i, llc"
Successfully deleted: [Folder] "C:\Windows\system32\ai_recyclebin"



~~~ FireFox

Failed to delete: [Folder] "C:\Program Files\Mozilla Firefox\extensions\{1fd91a9c-410c-4090-bbcc-55d3450ef433}"
Successfully deleted: [Folder] C:\Users\Larry Nguyen\AppData\Roaming\mozilla\firefox\profiles\22gl82z6.default\conduitcommon
Successfully deleted: [Folder] C:\Users\Larry Nguyen\AppData\Roaming\mozilla\firefox\profiles\22gl82z6.default\ilividtoolbarguid
Successfully deleted: [Folder] C:\Users\Larry Nguyen\AppData\Roaming\mozilla\firefox\profiles\22gl82z6.default\smartbar
Failed to delete: [Folder] C:\Users\Larry Nguyen\AppData\Roaming\mozilla\firefox\profiles\22gl82z6.default\extensions\{ba14329e-9550-4989-b3f2-9732e92d17cc}
Successfully deleted the following from C:\Users\Larry Nguyen\AppData\Roaming\mozilla\firefox\profiles\22gl82z6.default\prefs.js

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user_pref("valueApps.CT2504091.mam_gk_first_time", "31");
user_pref("valueApps.CT2504091.mam_gk_first_time.storedInFile", false);
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user_pref("valueApps.CT2504091.mam_gk_userBornDate", "4E2F41");
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user_pref("valueApps.CT2504091.mam_gk_user_approval_interacted", "31");
user_pref("valueApps.CT2504091.mam_gk_user_approval_interacted.storedInFile", false);
user_pref("valueApps.CT2504091.mam_gk_welcomeDialogMode", "31");
user_pref("valueApps.CT2504091.mam_gk_welcomeDialogMode.storedInFile", false);
user_pref("valueApps.storage.mam_gk_userId", "33303262656162352D356630382D343065322D613337352D303766343432353534366164");
Emptied folder: C:\Users\Larry Nguyen\AppData\Roaming\mozilla\firefox\profiles\22gl82z6.default\minidumps [100 files]



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Fri 12/19/2014 at 13:04:32.09
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 



#12 buddy215

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Posted 19 December 2014 - 06:39 PM

MBAM may have removed what Norton noted as a heuristic detection of a rootkit described below. Based on what we know was

found it is best to consider your computer compromised. That means passwords, banking info, CC info, personal info....all could have

been harvested.

 

Backdoor.Tidserv is a Trojan horse that uses an advanced rootkit to hide itself. It also displays advertisements, redirects user search results, and opens a back door on the compromised computer.
In addition to the Backdoor.Tidserv family title, this Trojan is also known as Alureon, TDSS and TDL (multiple versions such as TDL-3 or TDL-4).

 

Download TDSSKiller and save it to your desktop.

  • Extract (unzip) its contents to your desktop.
  • Open the TDSSKiller folder and doubleclick on TDSSKiller.exe to run the application, then on Start Scan.
  • If an infected file is detected, the default action will be Cure, click on Continue.
  • If a suspicious file is detected, the default action will be Skip, click on Continue.
  • It may ask you to reboot the computer to complete the process. Click on Reboot Now.
  • If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.
  • If a reboot is required, the report can also be found in your root directory (usually C:\ folder) in the form of TDSSKiller_xxxx_log.txt. Please copy and paste the contents of that file here.

“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#13 Knthy92

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Posted 19 December 2014 - 07:58 PM

ESET couldn't finish, it was only 27% at 3 and a half hours. My dad will be home any minute now. :(

 

C:\AdwCleaner\Quarantine\C\Program Files\Conduit\Community Alerts\Alert.dll.vir    Win32/Toolbar.Conduit.Y potentially unwanted application
C:\AdwCleaner\Quarantine\C\Program Files\Vuze_Remote\hk64tbVuz2.dll.vir    Win64/Toolbar.Conduit.B potentially unwanted application
C:\AdwCleaner\Quarantine\C\Program Files\Vuze_Remote\hktbVuz2.dll.vir    Win32/Toolbar.Conduit.X potentially unwanted application
C:\AdwCleaner\Quarantine\C\Program Files\Vuze_Remote\ldrtbVuz2.dll.vir    a variant of Win32/Toolbar.Conduit.P potentially unwanted application
C:\AdwCleaner\Quarantine\C\Program Files\Vuze_Remote\ldrtbVuze.dll.vir    a variant of Win32/Toolbar.Conduit.P potentially unwanted application
C:\AdwCleaner\Quarantine\C\Program Files\Vuze_Remote\prxtbVuze.dll.vir    Win32/Toolbar.Conduit.O potentially unwanted application
C:\AdwCleaner\Quarantine\C\Program Files\Vuze_Remote\tbVuz2.dll.vir    a variant of Win32/Toolbar.Conduit.X potentially unwanted application
C:\AdwCleaner\Quarantine\C\Program Files\Vuze_Remote\tbVuze.dll.vir    a variant of Win32/Toolbar.Conduit.B potentially unwanted application
C:\AdwCleaner\Quarantine\C\Users\Larry Nguyen\AppData\Local\Conduit\BackgroundContainer\TBUpdaterLogic_1.0.0.1.dll.vir    Win32/Toolbar.Conduit.Y potentially unwanted application
C:\AdwCleaner\Quarantine\C\Users\Larry Nguyen\AppData\Local\Conduit\BackgroundContainer\TBUpdaterLogic_1.0.0.2.dll.vir    Win32/Toolbar.Conduit.Y potentially unwanted application
C:\AdwCleaner\Quarantine\C\Users\Larry Nguyen\AppData\LocalLow\Vuze_Remote\hk64tbVuz0.dll.vir    a variant of Win64/Toolbar.Conduit.B potentially unwanted application
C:\AdwCleaner\Quarantine\C\Users\Larry Nguyen\AppData\LocalLow\Vuze_Remote\hk64tbVuz2.dll.vir    a variant of Win64/Toolbar.Conduit.B potentially unwanted application
C:\AdwCleaner\Quarantine\C\Users\Larry Nguyen\AppData\LocalLow\Vuze_Remote\hktbVuz0.dll.vir    a variant of Win32/Toolbar.Conduit.X potentially unwanted application
C:\AdwCleaner\Quarantine\C\Users\Larry Nguyen\AppData\LocalLow\Vuze_Remote\hktbVuz2.dll.vir    a variant of Win32/Toolbar.Conduit.X potentially unwanted application
C:\AdwCleaner\Quarantine\C\Users\Larry Nguyen\AppData\LocalLow\Vuze_Remote\ldrtbVuz0.dll.vir    a variant of Win32/ClientConnect.A potentially unwanted application
C:\AdwCleaner\Quarantine\C\Users\Larry Nguyen\AppData\LocalLow\Vuze_Remote\ldrtbVuz2.dll.vir    a variant of Win32/ClientConnect.A potentially unwanted application
C:\AdwCleaner\Quarantine\C\Users\Larry Nguyen\AppData\LocalLow\Vuze_Remote\ldrtbVuze.dll.vir    a variant of Win32/Toolbar.Conduit.P potentially unwanted application
C:\AdwCleaner\Quarantine\C\Users\Larry Nguyen\AppData\LocalLow\Vuze_Remote\prxtbVuz0.dll.vir    a variant of Win32/ClientConnect.A potentially unwanted application
C:\AdwCleaner\Quarantine\C\Users\Larry Nguyen\AppData\LocalLow\Vuze_Remote\tbVuz0.dll.vir    a variant of Win32/Toolbar.Conduit.B potentially unwanted application
C:\AdwCleaner\Quarantine\C\Users\Larry Nguyen\AppData\LocalLow\Vuze_Remote\tbVuz1.dll.vir    a variant of Win32/Toolbar.Conduit.Y potentially unwanted application
C:\AdwCleaner\Quarantine\C\Users\Larry Nguyen\AppData\LocalLow\Vuze_Remote\tbVuz2.dll.vir    a variant of Win32/Toolbar.Conduit.B potentially unwanted application
C:\AdwCleaner\Quarantine\C\Users\Larry Nguyen\AppData\LocalLow\Vuze_Remote\tbVuze.dll.vir    a variant of Win32/Toolbar.Conduit.B potentially unwanted application
C:\AdwCleaner\Quarantine\C\Users\Larry Nguyen\AppData\LocalLow\Vuze_Remote\plugins\{5E1360DC-8FA8-40df-A8CD-FC3831B3634B}\3.6.12\bin\PriceGongIE.dll.vir    a variant of Win32/PriceGong.A potentially unwanted application
C:\Apple Tv  hack\Zips\setup.exe    a variant of Win32/AirAdInstaller.A potentially unwanted application
C:\Program Files\Vuze\.install4j\i4j_extf_20_5p83tu.exe    Win32/Somoto.F potentially unwanted application
C:\Program Files\Vuze\.install4j\i4j_extf_32_5p83tu.dll    a variant of Win32/Bunndle potentially unsafe application
C:\Users\Larry Nguyen\Downloads\camfrog(1).exe    Win32/Bundled.Toolbar.Google.D potentially unsafe application
C:\Users\Larry Nguyen\Downloads\camfrog.exe    a variant of Win32/Bundled.Toolbar.Ask potentially unsafe application
C:\Users\Larry Nguyen\Downloads\ccsetup501(1).exe    Win32/Bundled.Toolbar.Google.D potentially unsafe application
C:\Users\Larry Nguyen\Downloads\ccsetup501.exe    Win32/Bundled.Toolbar.Google.D potentially unsafe application
C:\Users\Larry Nguyen\Downloads\Langsongviet.com-DVDFab 8.0.0.5 - Final.zip    a variant of MSIL/Packed.FishNet.A potentially unwanted application
C:\Users\Larry Nguyen\Downloads\Xilisoft_Video_Converter_Ultimate_5.1.39.0409.rar    a variant of Win32/Keygen.AT potentially unsafe application
E:\Apps\Nero\Nero-7.5.9.0A_eng.exe    Win32/Toolbar.AskSBar potentially unwanted application
E:\LARRYNGUYEN-PC\Backup Set 2010-12-19 190002\Backup Files 2011-01-16 190002\Backup files 10.zip    a variant of MSIL/Packed.FishNet.A potentially unwanted application
E:\LARRYNGUYEN-PC\Backup Set 2011-01-23 190002\Backup Files 2011-01-23 190002\Backup files 104.zip    a variant of Win32/Keygen.AT potentially unsafe application
E:\LARRYNGUYEN-PC\Backup Set 2011-02-27 190001\Backup Files 2011-02-27 190001\Backup files 107.zip    a variant of Win32/Keygen.AT potentially unsafe application
E:\LARRYNGUYEN-PC\Backup Set 2011-02-27 190001\Backup Files 2011-07-03 190002\Backup files 1.zip    multiple threats
 



#14 Knthy92

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Posted 19 December 2014 - 08:04 PM

I had a feeling that something serious happened to this computer. :( I read about that Trojan through Google search. Would the best method be to reformat and reinstall hard drive? Also to change all passwords on a clean computer? My dad would be incredibly angry, but I'm so scared. Unless you think it's possible to clean this computer even though it will never be 100% clean?



#15 buddy215

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Posted 19 December 2014 - 08:32 PM

Once a backdoor sets its hooks...you can not be 100% sure that all damage has been repaired...that it still can't cause more trouble.

You can read about what the experts have to say....not just from me.

When should I re-format? How should I reinstall? Security | DSLReports, ISP Information

 

I don't think Norton killed the backdoor. I think it is possible that MBAM found and removed it later. As you said it found it. Either way,

I would not recommend using that computer for anything involving financial transactions or store any personal identifying info on it until 

the hdd was reformatted and reinstalled.

 

Angry at you? Or just angry.  There are a few ways that the computer could of been infected. Opening an email attachment or failure

to have Java, Flash or Windows updated with the latest security updates or downloading cracked, pirated stuff from the web are

common sources.


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”




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