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Win7 computer slow, high CPU, high LAN activity, and Win32/Poweliks found


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#1 hrowland

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Posted 17 December 2014 - 08:01 PM

Hi,

 

My wifes Win7 PC became sluggish with 100% cpu utilization, high disk activity, and high network activity (20% or so on 100Mbit LAN). Based on another post I ran the eset poweliks cleaner and it reported that it was found. The log it generated is attached (zipped to reduce size)

 

It still has the same problems. If I disconnect the LAN it becomes responsive. I have left the LAN disconnected. The Mcafee scan does not find anything. Malwarebytes Antimalware did not find anything.

 

I ran dds, the output files are attached.

 

Please advise the steps needed to clean her computer.

 

Thank you,

Howard

 

Attached Files



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#2 HelpBot

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Posted 22 December 2014 - 08:05 PM

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#3 hrowland

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Posted 24 December 2014 - 10:03 AM

Hi,

 

The computer seems OK but I want to be sure that nothing is hiding in the background. There was very high CPU (near 100%) and LAN activity (20% on 100MB wired Ethernet) even after removing poweliks using the eset cleaner. The high activity seemed to be related to the web cam (Microsoft LifeCam) so I unplugged the USB cable for the camera. I have updated the signatures for Mcafee and Malwarebytes. Full scans by both do not find anything. I ran DDS this morning, results attached.

 

Thank you,

Howard

Attached Files



#4 Machiavelli

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Posted 24 December 2014 - 03:40 PM

Hello and Welcome on board ,

my Name is Machiavelli and I will assist you with your problem.
If you booted into safe mode on your computer then print my instructions!
I'm in the 'Malware Staff Team' and will provide you with advice:

To remove Malware on a computer can be very complicated. Malware (malicious software) is able to hide and so I may not be able to find it so easily. In order to remove Malware from you Computer, you need to follow my instructions carefully. Don't be worried if you don't know what to do. just ask me! Please stay in contact with me until the problem is fixed.

Below are a few tips:
  • Removing Malware is usually very difficult.
    We need to search and analyse a lot of files. As this is done in our free time, please be patient especially if I don't answer every day!
  • Please follow these instructions
    If you don't follow the instructions your computer may crash. If you fix your PC by yourself, this can be very risky!
  • Please stay in contact with me until your problem is resolved
    As Malware may not be totally removed in one session or in one day, please stay in contact with me until the problem is resolved.
  • Please don't run any other tools without consulting with me as this can complicate finding and removing all Malware
    Don't run any tools while I'm fixing your PC. That is counter productive and again, will only complicate finding and removing all Malware!
  • Read my post completely
    If you don't do so, you may make mistakes that could result in your System crashing by your own actions!
 

Please download FRST (by Farbar) from the link below and save it to your Desktop.

Download Mirror #1

If you are unsure whether you have 32-Bit or 64-Bit Windows, see here
  • Disable all anti-virus and anti-malware software to prevent them inhibiting FRST in any way. If you are unsure how to do this, see THIS.
  • Double-click FRST.exe/FRST64.exe (depending on which version you downloaded) to run it. (if you have Windows Vista / Windows 7 / Windows 8: Please do a Right click on the FRST icon and select Run as Administrator)
  • When the disclaimer appears, click Yes.
  • Click Scan to start FRST.
  • When FRST finishes scanning, two logs, FRST.txt and Addition.txt will open.
  • Copy (Ctrl+C) and Paste (Ctrl+V) the contents of both of these logs into your next post please.

~Machiavelli

If I don't reply within 24 hours please PM me!

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#5 Machiavelli

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Posted 28 December 2014 - 07:34 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.

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