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PC wont start normally. Just keeps restarting itself! (black screen)


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#1 dany4

dany4

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Posted 17 December 2014 - 03:07 PM

Hi everyone!
 
My friend has a huge problem. First, let me tell you what happened before the incident. His PC was fine until it started to get really slow. It happened from one day to another. It needed ages for every single step (like opening the internet browser etc). After installing the anti malware software (malwarebytes) and the anti virus programme (avira) everything was fine again. The objects they found have been removed and after that the PC would work normally again.
 
Our happiness didnt last long cos after 3 days he wanted to turn his PC on and there  was a blue screen stating the following:
A problem has been deteced and windows has been shut down to prevent damage. 
IRQL_NOT_LESS_OR_EQUAL ----> look at enclosed pic
 
The only option we had was to restart so we did. After that the PC keeps restarting itself without showing anything on the screen.
 
We tried to get into the bootmenu to select "repair computer" or "turn on in safe mode" but pressing F8 or any other key wouldnt help.
Only thing that works is F12 which opens up the BIOS menu.
 
I really hope you can help us.
 

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#2 bludshot

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Posted 18 December 2014 - 12:33 AM

Pull out all unnecessary hardware and peripherals, like extra usb devices, sound cards, other expansion cards, etc, even video card if it has onboard video. Then try starting it again (you may discover which device is causing the problem - or it might keep doing it, but this is what I would try)






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