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Why did this communique appear?


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18 replies to this topic

#1 Cybbermouse

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Posted 17 December 2014 - 02:51 PM

Something like this appears while turning on the computer :

" Intel UNDI PXE - 2.1 (build 083)
Copyright ( C ) 1997-2000 Intel Corporation

This Product is covered by one or more of the following patents : US5, 307,459,US5,434,872,US5,732,094,US6,570,884,US6,115,776 and US6,327,625

Realtek PCIe GBE Family Controll
Series v2.53/ 072/19(15)
PXE - E61 : Media test failure, check cable

PXE-MOF : Exiting PXE ROM

Reboot and Select proper Boot device 
Or Insert Boot Media in selected Boot device and press a key"

First such situation was about one week ago. I did restart then.
This communique appeard again today. I had to do three restarts.

(Maybe)Useful facts:
a ) One week ago (after this problem) I scanned my computer with Kaspersky, RogueKiller, Malwarebytes. No threads found.
b ) My operating systems are Windows 8.1 and Linux Mint ( LM ---> pendrive)
c ) My computer jams, I have to turn off it then and turn on again. After its jamming I can see this communique and I have problems with turning on the computer. My computer generally doesn't jam. If it does it - after this situation I can see the communique.
What I want to know :
a ) Why is it like that?
b ) Why didn't the scanner find the problem?
c ) How can I solve the problem?



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#2 Guest_LighthouseParty_*

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Posted 17 December 2014 - 03:08 PM

Are you still able to login to Windows when the error appears? Can you please let me know who your computer manufacture is.



#3 boopme

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Posted 17 December 2014 - 03:46 PM

Looks like a Networking or Networking card issue.. Realtek is that card.

Moved to Networking forum.
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#4 CaveDweller2

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Posted 17 December 2014 - 03:58 PM

If you boot into the BIOS have a look at the boot order. It looks like PXE is in the list before hard drive. PXE in a nut shell is network booting. 


Hope this helps thumbup.gif

Associate in Applied Science - Network Systems Management - Trident Technical College


#5 Cybbermouse

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Posted 17 December 2014 - 04:04 PM

1. Yes, I'm still able to login to Windows. But I have to restart a lot. 
2. So what shall I do? Change the PXE's place in the list? (It's maybe a very silly question but I ask about it because of my lack of knowlegde about computers).



#6 Guest_LighthouseParty_*

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Posted 17 December 2014 - 04:11 PM

If you let me know your manufacture, I can tell you how to boot into the BIOS.

 

Or if you already know how to boot into the BIOS, change the boot order, so that 'hard drive' is first.



#7 Cybbermouse

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Posted 17 December 2014 - 04:17 PM

The manufacturer of my laptop is Asus.



#8 Guest_LighthouseParty_*

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Posted 17 December 2014 - 04:29 PM

After a quick Google search, try pressing the 'Delete' key at start-up to boot into the BIOS.



#9 Cybbermouse

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Posted 17 December 2014 - 05:03 PM

My settings :
Bios --> Boot
a ) sets the system boot order 
-- > Boot option #1 ---> Windows Boot Manager
-- > Boot option #2 ---> P1 : HL - DT - ST DVDRAM GUAON
-- > Boot option #3 ---> Realtek
b ) CD/DVD ROM Drive BBS Priorities ---> Boot option #1 : P1 : HL - DT - ST DVDRAM GUAON 
Network Device BBS Priorities ---> Realtek
 



#10 CaveDweller2

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Posted 17 December 2014 - 05:55 PM

Is that without changing anything?

 

Below that it should have a list, what is on the right side of P1: ? 


Hope this helps thumbup.gif

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#11 Cybbermouse

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Posted 18 December 2014 - 01:36 AM

It's without changing anything. Here I'll show you all what I can see on the screen in the "Boot" sector.

"Boot Configuration
Launch CSM [enabled] [disabled]
Launch PXE OpROM policy [enabled] [disabled]

Boot option
sets the system boot order 

-- > Boot option #1 ---> [ Windows Boot Manager ] [P1 : HL - DT - ST DVDRAM GUAON] [ Realtek ]
-- > Boot option #2 --->[  P1 : HL - DT - ST DVDRAM GUAON ]  [ Windows Boot Manager ] [ Realtek ]
-- > Boot option #3 ---> [ Realtek ] [ P1 : HL - DT - ST DVDRAM GUAON ] [ Windows Boot Manager ]

 CD/DVD ROM Drive BBS Priorities ---> Boot option #1 : [  P1 : HL - DT - ST DVDRAM GUAON ] [disabled]
Network Device BBS Priorities --->[ Realtek ] [disabled]"



#12 Guest_LighthouseParty_*

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Posted 18 December 2014 - 01:41 AM

It may be advisable to try each step below.

Perform a Clean Boot and see if you still receive the issue - http://support.microsoft.com/kb/929135
Run System File Checker - http://support.microsoft.com/KB/929833
Run Disk Check - http://support.microsoft.com/kb/2641432



#13 CaveDweller2

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Posted 18 December 2014 - 11:32 AM

It's without changing anything. Here I'll show you all what I can see on the screen in the "Boot" sector.

"Boot Configuration
Launch CSM [enabled] [disabled]
Launch PXE OpROM policy [enabled] [disabled]  <<--- that right there

 

Try disabling that and see if it solves the issue. But last night I was sorta leaning towards what Lighthouse is getting at with running the things he's suggesting, your hard drive might have errors and/or is failing. Even if disabling that solves it, run those things anyway just to check =)


Hope this helps thumbup.gif

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#14 Cybbermouse

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Posted 19 December 2014 - 04:34 PM

1. Clean Boot done
2. sfc /scannow done (did not find any integrity violations)
3. Disk checked (it's all right)
4.Launch PXE opROM policy [enabled] --> [disabled]

Results : no problem with turning on the computer. But :
- the situation I wrote about happens sometimes. Not every day. The communique appeard about one week ago. There was problem with it during one day. After that day, turning on the computer was 'problem free'. And immediately two-three days ago this communique appeard. And since that moment I haven't seen it one more time.
So :
I can't tell you if problem is solved. Because I can't see that communique now but maybe it can appear in the close future. Maybe problem was in Launch PXE opROm police.
BTW :
Can you help me with start-up?
http://imgur.com/KaTJUgK
What do you recommend to me to make enabled/disabled. You know, I don't want to have problems with computer because of some programs having influence on my computer. I think all of them can be enabled, but I'm not an expert.

 


Edited by Cybbermouse, 19 December 2014 - 04:35 PM.


#15 Guest_LighthouseParty_*

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Posted 19 December 2014 - 04:53 PM

Please let us know when (if you do) receive the message again.

 

In regards to the start-up programs.. please download CCleaner from here. Once installed, open it and head over to the tools tab and select start-up. In the bottom right hand corner, select save to text file and select a name for it. Open the saved document and post the contents of it into your next reply.






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