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Registry Error?


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4 replies to this topic

#1 johntorrescsu

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Posted 17 December 2014 - 02:37 PM

Hey guys, I'm having a problem with my computer after doing a fresh install of Windows 7 yesterday. I was running Ubuntu on my laptop for a year but, I felt I needed a change, so I did a fresh install of Windows 7 and everything seemed to be working fine. I downloaded Chrome and Firefox, and shortly after I started to notice that everything was force-closing and crashing after minimal use. I had to restart it several times to no avail because after only about 3 minutes of use, the computer will start crashing and freezing. It did not do this while I was running Ubuntu, it was actually rather quick and I was satisfied with it. Someone on another forum recommended downloading CCleaner and checking for registry errors. Well I did that exactly and quite a few registry errors popped up. CCleaner's solution to these registry errors is to delete the entries, and so I do but, only a while after they will appear again. The error appears on CCleaner like this:

"The file C:\Windows\Microsoft.NET\Framework\v1.0.3705\system.configuration.install.dll is referenced as a Shared DLL and doesn't exist. These are often left behind after uninstalling software."

Also, I don't know if this related but, I also cannot install any programs such as iTunes, or OpenOffice. I can perfectly install programs like CCleaner, Firefox, and Chrome, but I can't install programs like iTunes and OpenOffice. OpenOffice gave me an error saying that "the system cannot read from the specified device".

Can someone please help?

I'm really confused and frustrated, any help is appreciated.

And if it matters, here is the computer information.

 

Laptop Model: Acer Aspire 5335

Installed Memory (RAM): 2.00 GB

System Type: 64-Bit Operating System

Processor: Genuine Intel® Cpu

Windows Edition: Windows 7 Ultimate

 

Thanks in advance.

 



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#2 Guest_LighthouseParty_*

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Posted 17 December 2014 - 04:16 PM

Here at Bleeping Computer, we do not recommend the use of registry cleaners, as they can cause unexpected problems on your computer.

:step1: Please download MiniToolBox to your desktop

  • Double click MiniToolBox.
  • Select the following and then press go.
  • Post the log in your next reply.

Flush DNS
Reset IE Proxy Settings
Reset FF Proxy Settings
List Installed Programs
List Restore Points



#3 johntorrescsu

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Posted 17 December 2014 - 04:56 PM

Sorry for the late reply but, thanks for yours. Okay, I did as you said; logs are posted below.

 

MiniToolBox by Farbar  Version: 30-11-2014
Ran by John (administrator) on 17-12-2014 at 13:50:01
Running from "C:\Users\John\Downloads"
Microsoft Windows 7 Ultimate  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================



=========================== Installed Programs ============================
Adobe Flash Player 16 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 16.0.0.235 - Adobe Systems Incorporated)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
CCleaner (HKLM\...\CCleaner) (Version: 5.00 - Piriform)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 39.0.2171.95 - Google Inc.)
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
Microsoft .NET Framework 4 Client Profile (HKLM\...\Microsoft .NET Framework 4 Client Profile) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319 - Microsoft Corporation) Hidden
Mozilla Firefox 34.0.5 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 34.0.5 (x86 en-US)) (Version: 34.0.5 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 34.0.5 - Mozilla)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (HKLM-x32\...\{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}.KB2468871) (Version: 1 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (HKLM-x32\...\{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}.KB2533523) (Version: 1 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (HKLM-x32\...\{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}.KB2600217) (Version: 1 - Microsoft Corporation)
========================= Restore Points ==================================

01-12-2014 12:56:34 Windows Update
16-12-2014 05:09:01 Windows Update
16-12-2014 11:00:42 Windows Update
16-12-2014 18:00:34 Windows Update
17-12-2014 16:37:55 Windows Update
17-12-2014 18:59:08 Installed LibreOffice 4.3.4.1

**** End of log ****
 



#4 Guest_LighthouseParty_*

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Posted 18 December 2014 - 01:38 AM

I'm going to request a moderator to move this topic to Am I Infected for a check to see if there's malware on your system.



#5 TsVk!

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Posted 18 December 2014 - 01:58 AM

Please install Microsoft .NET 4 from here.






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