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Unable to boot my XP computer


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#1 princess1221792003

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Posted 17 December 2014 - 10:10 AM

I have an XP computer that I do not have the windows user password for.

Also will not boot into safe mode (Bios password???? - if so, I do not know that password either)

 

Looking for help - I'm not very computer savy - so help will need to be "simple" steps

 

Thanks in advance



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#2 hamluis

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Posted 17 December 2014 - 12:00 PM

This article describes the Microsoft policy about missing, lost, forgotten, or incorrect passwords...Microsoft support engineers cannot help you retrieve passwords of files and features in Microsoft products that are lost or forgotten.

Microsoft policy about lost or forgotten passwords

You can refer to these Microsoft articles.

Forgotten Password Instructions provided by Microsoft:

Non-Microsoft Forgotten Password Guides:

Password Recovery Tools:

I will say that may contact the system manufacturer for possible information on how to overcome any BIOS password implemented on the system in question.

 

Louis



#3 princess1221792003

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Posted 18 December 2014 - 03:42 PM

Trying to read the links....so far no luck getting into computer



#4 bludgard

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Posted 18 December 2014 - 04:25 PM

It would be easier, faster and less of a PITA to acquire an unprotected hard drive and install an operating system thereon.



#5 quietman7

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Posted 18 December 2014 - 06:45 PM

Free Trial Windows Password Unlocker Professional
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#6 bludgard

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Posted 19 December 2014 - 06:51 PM

 

Also will not boot into safe mode (Bios password????

Can you enter and configure BIOS settings?



#7 princess1221792003

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Posted 19 December 2014 - 08:14 PM

Found the password! Problem solved. Thx for help

#8 quietman7

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Posted 19 December 2014 - 10:29 PM

Sometimes persistence pays off.

You're welcome on behalf of the Bleeping Computer community.
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#9 rhino1366

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Posted 25 December 2014 - 06:21 PM

Not booting into Safe-Mode is a bad sign.

We should try to fix it:

.....here are the possible, good steps to solve the problem:

1. Check ALL partitions for errors, marking "auto-fix along the scan" option. Reboot, wait for all of the scans to complete.

2. Using Ashampoo WinOptimizer 2012 FREE EDITION for Windows XP and up, take your operating system back to defaults, following these steps:

...OS Tweeaks, this is what you'll need to select; open it and drop your system to all of the security-important defaults. Hit apply and reboot.

3. Using CCleaner, perform all the scans, which are File Cleans and Registry orphaned entries cleans.

4. After these cleaning operations, place a hard fair System Restore point on that date.

 

...use from now on! :-)

...you can also perform a defrag for a faster file accesses.

P.S. Ashampoo has, also, an internet tuning module, which strains an internet connecting options to maximum, with a gain of aprox. 5-10% of internet speed; mainly about modern browser settings.



#10 quietman7

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Posted 25 December 2014 - 06:29 PM

Ashampoo WinOptimizer is an optimization suite with registry cleaning capability that purports to improve performance, make repairs and enhance the speed of a computer. The optimization and performance improvement claims made by such software vendors are borderline scams. There is no statistical evidence to back such claims. Advertisements to do so are a marketing ploy intended to goad users into using an unnecessary and potential dangerous product. I would not trust any results such programs detect as problematic or needing repair nor recommend using the options to fix them.

Further, these types of junk optimization programs are often considered Potentially Unwanted Programs (PUPs) so they may be detected or even removed by some security scanners which specifically look for PUPs and adware.

Bleeping Computer DOES NOT recommend the use of registry cleaners/optimizers for several reasons.
Why you should not use Registry Cleaners and Optimization Tools

Be sure to read Microsoft's support policy for the use of registry cleaning utilities in that topic...Microsoft does not support the use of registry cleaners.
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#11 rhino1366

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Posted 26 December 2014 - 01:50 AM

Oh man!...

you're like under piece of cattle sausage, with a bit of bread and milk. Back in 1995's of Windows 2000.

 

80% of modern PC users DO USE registry cleaners for their Windows 7/8.

The cleaning suites are lots, and are well-made (with high versions).

 

Yours ".....and potential dangerous product.": there's NOTHING dangerous of today's CCleaner version. Twice stating it! Got it?

 

*grumpy*


Edited by rhino1366, 26 December 2014 - 01:50 AM.


#12 bludgard

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Posted 26 December 2014 - 07:42 AM

Above post is so wrong!

Do not know about others, but I serviced many machines bunged-up by "optimizers". Problem is if one has a program installed and one removes it's start-up entry, an "optimizer" will show this as a "broken" registry key and delete it. Next time the "optimizer" is run, it finds other parts of this prog and deletes it's keys. And on and on until the prog dysfunctions or no longer works. Add to the mix several programs "optimized" and one has a machine that has unresponsive applications and machine just isn't "running like it used to" or takes forever to boot: If it boots at all.

Just sayin', Does one perform brain surgery surgery on a patient that is coughing a bit?



#13 quietman7

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Posted 26 December 2014 - 08:08 AM

Microsoft support policy for the use of registry cleaning utilities

This article describes the Microsoft support policy for customers who use registry cleaning utilities that rely on unsupported methods to extract or modify the contents of a Windows Registry...Windows continually references the registry in the background and it is not designed to be accessed or edited. Some products such as registry cleaning utilities suggest that the registry needs regular maintenance or cleaning. However, serious issues can occur when you modify the registry incorrectly using these types of utilities. These issues might require users to reinstall the operating system due to instability. Microsoft cannot guarantee that these problems can be solved without a reinstallation of the Operating System as the extent of the changes made by registry cleaning utilities varies from application to application...Microsoft does not support the use of registry cleaners...


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#14 JohnC_21

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Posted 26 December 2014 - 08:18 AM

Above post is so wrong!

Do not know about others, but I serviced many machines bunged-up by "optimizers". Problem is if one has a program installed and one removes it's start-up entry, an "optimizer" will show this as a "broken" registry key and delete it. Next time the "optimizer" is run, it finds other parts of this prog and deletes it's keys. And on and on until the prog dysfunctions or no longer works. Add to the mix several programs "optimized" and one has a machine that has unresponsive applications and machine just isn't "running like it used to" or takes forever to boot: If it boots at all.

Just sayin', Does one perform brain surgery surgery on a patient that is coughing a bit?

 

100% agree with this.  I have seen so many people with unbootable systems after using system optimizers. Granted, CCleaner is one of the safest but what is to be gained by deleting a few hundred kilobytes from a registry hive that is 30 megabytes. I deleted .NET from a computer and cleared thousands of registry keys. There was no noticable increase in speed or boot time. Deleting registry entries also fragments the registry.  If registry cleaners did what they say, then Microsoft would have included it in the OS, just like the disk defragmenter.



#15 hamluis

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Posted 26 December 2014 - 12:54 PM

Not booting into Safe-Mode is a bad sign.

We should try to fix it:

.....here are the possible, good steps to solve the problem:

1. Check ALL partitions for errors, marking "auto-fix along the scan" option. Reboot, wait for all of the scans to complete.

2. Using Ashampoo WinOptimizer 2012 FREE EDITION for Windows XP and up, take your operating system back to defaults, following these steps:

...OS Tweeaks, this is what you'll need to select; open it and drop your system to all of the security-important defaults. Hit apply and reboot.

3. Using CCleaner, perform all the scans, which are File Cleans and Registry orphaned entries cleans.

4. After these cleaning operations, place a hard fair System Restore point on that date.

 

...use from now on! :-)

...you can also perform a defrag for a faster file accesses.

P.S. Ashampoo has, also, an internet tuning module, which strains an internet connecting options to maximum, with a gain of aprox. 5-10% of internet speed; mainly about modern browser settings.

 

As others have pointed out...this is very bad advice...and is completely off-target in any attempt to assist the member...who, by the way, already resolved his situation.

 

We understand that you may be trying to help...but, in the interests of all members...please READ the complete topic and try to understand the problems persisted...before launching a series of words that do not address, ameliorate, or otherwise assist the OP's situation.

 

If you would like to initiate a topic on the value of registry cleaners and anything else that you would like to post about...please do so by initiating a topic of your own, in the proper forum for such...and respect opinions offered by members seemingly more knowledgeable than you might be about the apparent issues.  Do not use topics posed by other members to throw out your personal convictions about matters that fail to address stated OP issues.

 

Thanks :).

 

Louis






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