I'm a computer professional in Michigan now writing science fiction. Um. I have a cat. I like to bicycle. I'm not really here for dating, I have to admit. I have some experience in corporate communications; I like to say I 'walk between the worlds' of tech and user and executives. I speak all with varying degrees of fluency.
I admit I come here seeking wisdom and expertise greater than mine, but I am willing to trade brief snippets of prose and the occasional ringing phrase to help describe to your customers, users or victims what the devil went wrong with their machine/network/process and the soothing, easily-understood words that will convey to them how they can fix or prevent the problem in the future without you needing to jump up and down like a screaming orangutan with spit flying. If that can help you, happy to provide. Give me a ring.