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Please help. Massive BSOD issues.


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#1 fatorangatang

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Posted 16 December 2014 - 10:29 PM

Hi guys,

 

I hope someone is able to help me, I've been experiencing these bsod's for quite sometime and they are many and varied. I have updated and rebooted and debugged and refreshed even thrown the computer off a cliff (nah not really), but nothing I do fixes my computers bsod's.

 

My common errors are "driver_irql_not_less_or_equal", "system_service_exception", and "page_fault_in_nonpaged_area". There are around 25 other error messages that I have initially recieved, but I have perhaps solved a lot of those issues on my own.

 

I'm suspicious of my ram and windows as an OS, but I am really at a loss as to what is wrong and how to fix.

 

The machine is a toshiba sat-p70-a. with an "Intel Core i7-4700mq cpu @2.4ghz 2.4ghz" processor, it has 16gb of installed ram with a 64bit OS x64 based processor.

 

I've attached one of the dumps, that I ran through windbg, if I knew how to get earlier one's I'd include them too.

 

Thanks for any help!!!



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#2 Allan

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Posted 17 December 2014 - 07:47 AM

 
 

1) Multiple and varied bsod's are typically caused by either malware or a major hardware failure.

 

2) Let's check the ram:download memtest (http://memtest.org/). Burn it to a cd using a dedicated .iso burning utility (http://www.petri.co.il/how_to_write_iso_files_to_cd.htm), make sure the cd drive is at the top of the boot order in bios, then boot to the newly created cd and run the utility.

 

3) Let's also check the hd: right-click on a command prompt icon and open as administrator. In the command prompt window type: chkdsk /r  (then press ENTER). You'll be told the disk is in use and asked if you want to run checkdisk on the next boot. Say yes, exit the command prompt window, and reboot.

 

4) If the above tests do not reveal any errors, please run full scans with both your anti virus app and with MalwareBytes

 

Please note that if all of the above come back clean, it could be the mobo, cpu, or even (though less likely) the power supply.



#3 fatorangatang

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Posted 22 December 2014 - 09:30 PM

Hi Allan, thanks for your reply and sorry for my delayed response. I can't seem to get memtest up and running no matter what I try. I think my problem is to do with the ram never the less. I'll have it checked out at a computer store, my wallet won't like me.

 

But again thank you very much for your help.



#4 RobertHD

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Posted 23 December 2014 - 05:49 AM

Same problem mate cant get the screen up reinstalled twice plus ive modified a few reg keys all working good


Robert James Crawley Klopp





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