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pc locks up and stays on a purple screen :/


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3 replies to this topic

#1 akimak417

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Posted 16 December 2014 - 05:55 PM

i was wondering of anyone can help me fix this problem i usually canrepair it myself but this one i can't seem to fix i also have an unknown process pop up saying "chrome" muluitple times



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#2 noknojon

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Posted 16 December 2014 - 06:27 PM

Hello and Welcome -

Have you been through any of the usual programs yet, and included sfc /scannow at the end ?

 

We need to know how long the computer will stay on for, and are you posting from the "sick" computer now ??

 

Thank You -



#3 akimak417

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Posted 16 December 2014 - 11:10 PM

im posting from the sick comp now and the usual programs i run is malwarebytes and ccleaner as well two virus protectors itll be on for at least an hour or 2 and then the screen will turn purple you can access some things like task manager but thats about it.



#4 KingdomSeeker

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Posted 17 December 2014 - 11:22 AM

While having more than one antimalware program is essential having more than one antivirus program installed can be dangerous and actually minimize your protection. I would strongly recommend that you search and download the uninstaller for the program you wish to take off your computer and uninstall it. After you have uninstalled one of them I'd run a scan with malwarebytes. Hope this will help you.






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