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Router Configuration Question


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#1 ropnjessi

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Posted 16 December 2014 - 11:47 AM

Currently I have a cable modem service, then this feed a VPN router and I have it configured for a static IP. When I set up the LAN should the DNS be set to the ISP numbers or to the Router DNS (192.168.1.1)? I am having issues with having to reload web pages all the time and the VoIP phones are cutting in and out. Trying to determine if it the ISP or my network. Thanks for any advice.



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#2 Kilroy

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Posted 16 December 2014 - 09:48 PM

Modem -> Router WAN -> Router LAN

 

Your router WAN should be whatever IP address you get from your ISP.  Your router LAN should be either 192.168.x.x or 10.x.x.x.

 

I don't know which router address you have set to static.  If it is the LAN address, no big deal as that should also be your gateway address.  If it is the WAN address, that may be your problem unless you are paying your ISP for a static IP address.



#3 jhayz

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Posted 17 December 2014 - 08:49 AM

Another thought would be to physically check the download, internet, DSL led lights on both the modem or router when this things do happen.


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#4 CaveDweller2

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Posted 17 December 2014 - 10:00 AM

You can set the DNS to whatever you want. I use OpenDNS.


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#5 ropnjessi

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Posted 17 December 2014 - 10:53 AM

Thanks for all the responses, we pay for a static IP which is configured on the WAN, then the LAN is typical 192.168.xxx.1, gateway 192.168.xxx.1 and DNS I input the assigned numbers from ISP. So when I configure the PoE switch into the mix I have 192.168.xxx.3, gateway 192.168.xxx.1, then the DNS is the assigned numbers from ISP. Trying to rule out the configuration issues before we start swapping out hardware to see if they are the problem......frustrating as this has been going on for 2 weeks now.



#6 Kilroy

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Posted 17 December 2014 - 06:26 PM

Try setting the DNS to Google's DNS:  8.8.8.8 and 8.8.4.4






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