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windows 7 freeze up


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4 replies to this topic

#1 jrnbr

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Posted 15 December 2014 - 10:29 PM

whenever i am scrolling thru web sites, the screen freezes up



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#2 josh_the_techie

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Posted 16 December 2014 - 03:44 AM

Can you give us some more specifics on exactly what is happening? What browser are you using? Have you tried to disable all the plugins and addons in the browser? Some more specifics would be helpful.



#3 jrnbr

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Posted 16 December 2014 - 07:09 AM

i am using firefox, josh; and i also use chrome and it does the same thing....as far as disabling add ons or plug ins, i do not have any.....



#4 josh_the_techie

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Posted 16 December 2014 - 07:48 AM

Can you give me the specs of your computer? Click on Start > Run and type in the following and hit ENTER:

 

control /name Microsoft.System

 

Also are you running any antivirus software? You could be infected.



#5 hamluis

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Posted 16 December 2014 - 11:14 AM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis






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