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Malware, browser hijack, wifi proxy error, blue screen


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8 replies to this topic

#1 dzkatz

dzkatz

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  • Local time:04:58 PM

Posted 15 December 2014 - 08:50 PM

My parents have an old HP laptop that i've promised to help them fix. They don't seem to understand that I don't know this level of computer stuf..so i need to rely on you kind volunteers. Thank you thank you.

 

The computer has several issues. Theres a bunch of crap programs like weatherwatch, Optimizer Pro, easytoshop, search protect, sppedcheck, Browserprotector and probably some others I can't find. I downloaded Avast antivirus and ran the scan. It found several things but i still had a lot of bad symptoms...and can't remove the programs listed above because they are now quarantined.

T

heres also some bigger problems. Firefox and IE have bad hijack problems and chrome won't even open. In firefox, which i'm using now, there are lots of popups to ad sites and ads that seem to be in the script of the page - I think its finding keywords in pages i'm in and linking them to ad sites. Ive also encountered times where the wifi won't work and i get a proxy failure error. Other devices on the same network are fine, which leads me to believe this could be related to a virus as well.

 

I love my parents, but hate helping them with things like this...especially because i'm really not qualified . Cant thank you enough for any help! Below and attached are the logs.

 

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 11.0.9600.17496  BrowserJavaVersion: 10.67.2
Run by Marcia at 19:44:50 on 2014-12-15
Microsoft Windows 7 Professional   6.1.7601.1.1252.1.1033.18.1979.727 [GMT -5:00]
.
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Skype\Toolbars\AutoUpdate\SkypeC2CAutoUpdateSvc.exe
C:\Program Files\Skype\Toolbars\PNRSvc\SkypeC2CPNRSvc.exe
C:\Windows\system32\rundll32.exe
C:\Windows\System32\WUDFHost.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Windows\Explorer.EXE
C:\Program Files\Google\Update\1.3.25.5\GoogleCrashHandler.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\CyberLink\PowerDVD9\PDVD9Serv.exe
C:\Program Files\CyberLink\Shared Files\brs.exe
C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe
C:\Program Files\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Brother\ControlCenter3\brccMCtl.exe
C:\Program Files\Bench\BService\1.1\bservice.exe
C:\Program Files\Bench\Wd\wd.exe
C:\Users\Marcia\AppData\Roaming\Dashlane\Dashlane.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Brother\Brmfcmon\BrMfcmon.exe
C:\Users\Marcia\AppData\Local\Programs\Google\Google+ Auto Backup\Google+ Auto Backup.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\SearchIndexer.exe
C:\Users\Marcia\AppData\Local\GeniusBox\Client.exe
C:\Program Files\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Common Files\Java\Java Update\jucheck.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Windows\system32\Macromed\Flash\FlashPlayerPlugin_15_0_0_246.exe
C:\Windows\system32\Macromed\Flash\FlashPlayerPlugin_15_0_0_246.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\taskhost.exe
C:\Users\Marcia\Downloads\HijackThis.exe
C:\Windows\system32\NOTEPAD.EXE
C:\Windows\system32\DllHost.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.trovi.com/?gd=&ctid=CT3330390&octid=EB_ORIGINAL_CTID&ISID=MED5E213A-D119-475C-8AD1-F07E59C763D3&SearchSource=55&CUI=&UM=6&UP=SP9C6003BA-2F33-4F2F-8803-18B7484A0BA2&SSPV=SP2182A_sp_ie
uSearch Bar = hxxp://www.google.com/ie
uSearch Page = hxxp://www.google.com
uDefault_Search_URL = hxxp://www.google.com/ie
uProxyServer = hxxp=127.0.0.1:49232;https=127.0.0.1:49232
uProxyOverride = <-loopback>
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
BHO: MSS+ Identifier: {0E8A89AD-95D7-40EB-8D9D-083EF7066A01} - c:\program files\mcafee security scan\3.8.150\McAfeeMSS_IE.dll
BHO: Dashlane BHO: {42D79B50-CC4A-4A8E-860F-BE674AF053A2} - c:\users\marcia\appdata\roaming\dashlane\ie\Dashlanei.dll
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll
BHO: BrowserProtector BHO: {804E1B08-EA5D-4546-8B63-9F574BAB5AA3} - c:\program files\browserprotector\FrameworkBHO.dll
BHO: Skype Click to Call for Internet Explorer: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
BHO: easytoshop: {c59f55d5-2e3d-4e40-8196-7a1a3527c742} - c:\programdata\easytoshop\QLh3gFgbQDklET.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll
TB: Dashlane Toolbar: {669695BC-A811-4A9D-8CDF-BA8C795F261C} - c:\users\marcia\appdata\roaming\dashlane\ie\KWIEBar.dll
uRun: [Dashlane] "c:\users\marcia\appdata\roaming\dashlane\Dashlane.exe" autoLaunchAtStartup
uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /minimized /regrun
uRun: [GoogleChromeAutoLaunch_DEA00BC47806F0DC9E20C56886F0CD15] "c:\program files\google\chrome\application\chrome.exe" --no-startup-window
uRun: [Optimizer Pro] c:\program files\optimizer pro\OptProLauncher.exe
uRun: [Google+ Auto Backup] "c:\users\marcia\appdata\local\programs\google\google+ auto backup\Google+ Auto Backup.exe" /autostart
uRunOnce: [FlashPlayerUpdate] c:\windows\system32\macromed\flash\FlashUtil32_15_0_0_246_Plugin.exe -update plugin
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [RemoteControl9] "c:\program files\cyberlink\powerdvd9\PDVD9Serv.exe"
mRun: [PDVD9LanguageShortcut] "c:\program files\cyberlink\powerdvd9\language\Language.exe"
mRun: [BDRegion] c:\program files\cyberlink\shared files\brs.exe
mRun: [BrMfcWnd] c:\program files\brother\brmfcmon\BrMfcWnd.exe /AUTORUN
mRun: [ControlCenter3] c:\program files\brother\controlcenter3\brctrcen.exe /autorun
mRun: [RIMBBLaunchAgent.exe] c:\program files\common files\research in motion\usb drivers\RIMBBLaunchAgent.exe
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [Logitech Download Assistant] c:\windows\system32\rundll32.exe c:\windows\system32\LogiLDA.dll,LogiFetch
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [BService] c:\program files\bench\bservice\1.1\bservice.exe
mRun: [Wd] c:\program files\bench\wd\wd.exe
mRun: [Bench Communicator Watcher] c:\program files\bench\proxy\pwdg.exe
mRun: [Bench Settings Cleaner] c:\program files\bench\proxy\cl.exe
mRunOnce: [BrowserProtector-repairJob] wscript.exe "c:\users\marcia\appdata\local\browserprotector\repair.js" "BrowserProtector-repairJob"
StartupFolder: c:\users\marcia\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
StartupFolder: c:\users\marcia\appdata\roaming\micros~1\windows\startm~1\programs\startup\stormw~2.lnk - c:\users\marcia\appdata\local\stormwatch\StormWatch.exe
StartupFolder: c:\users\marcia\appdata\roaming\micros~1\windows\startm~1\programs\startup\stormw~1.lnk - c:\users\marcia\appdata\local\stormwatch\StormWatchApp.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\mcafee~1.lnk - c:\program files\mcafee security scan\3.8.150\SSScheduler.exe
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\micros~1\office12\EXCEL.EXE/3000
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office12\ONBttnIE.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_21-windows-i586.cab
DPF: {CAFEEFAC-0017-0000-0021-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_21-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_21-windows-i586.cab
TCP: NameServer = 75.75.75.75 75.75.76.76
TCP: Interfaces\{2326F8CF-4126-4BAC-A88D-21113020B3D9} : DHCPNameServer = 75.75.75.75 75.75.76.76
TCP: Interfaces\{2326F8CF-4126-4BAC-A88D-21113020B3D9}\6596275737 : DHCPNameServer = 192.168.2.1 192.168.2.1
TCP: Interfaces\{2326F8CF-4126-4BAC-A88D-21113020B3D9}\84F4D454D273149343 : DHCPNameServer = 75.75.75.75 75.75.76.76
TCP: Interfaces\{2326F8CF-4126-4BAC-A88D-21113020B3D9}\E4544574541425F5548545 : DHCPNameServer = 192.168.1.250
TCP: Interfaces\{72099BDF-FC35-46B5-980C-4F66C4ACD5E1} : DHCPNameServer = 75.75.75.75 75.75.76.76
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll
Handler: skypec2c - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
AppInit_DLLs= c:\progra~1\searchprotect\searchprotect\bin\SPVC32Loader.dll   
SSODL: WebCheck - <orphaned>
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\38.0.2125.111\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
Hosts: 54.204.28.26    didfkdocpogamfcjniohejkbmfkaccbm
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\marcia\appdata\roaming\mozilla\firefox\profiles\yk4ckfpw.default\
FF - prefs.js: browser.search.selectedEngine -
FF - prefs.js: browser.startup.homepage - about:home
FF - prefs.js: keyword.URL - hxxp://dts.search-results.com/sr?src=ffb&appid=113&systemid=406&sr=0&q=
FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\common files\research in motion\bbwebsllauncher\NPWebSLLauncher.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\picasa3\npPicasa3.dll
FF - plugin: c:\program files\google\update\1.3.25.5\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre7\bin\dtplugin\npdeployJava1.dll
FF - plugin: c:\program files\java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\program files\microsoft silverlight\5.1.31010.0\npctrlui.dll
FF - plugin: c:\users\marcia\appdata\roaming\mozilla\plugins\npatgpc.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_15_0_0_246.dll
.
============= SERVICES / DRIVERS ===============
.
R2 {B154377D-700F-42cc-9474-23858FBDF4BD};Power Control [2011/07/28 16:28:06];c:\program files\cyberlink\powerdvd9\000.fcl [2009-2-28 87536]
R2 c2cautoupdatesvc;Skype Click to Call Updater;c:\program files\skype\toolbars\autoupdate\SkypeC2CAutoUpdateSvc.exe [2014-7-14 1390176]
R2 c2cpnrsvc;Skype Click to Call PNR Service;c:\program files\skype\toolbars\pnrsvc\SkypeC2CPNRSvc.exe [2014-7-14 1767520]
R2 ca82e1a5;Optimizer Pro Crash Monitor;c:\windows\system32\rundll32.exe [2009-7-13 44544]
R2 CltMngSvc;Search Protect Service;c:\progra~1\searchprotect\main\bin\CltMngSvc.exe [2014-10-2 3015128]
R2 IntuitUpdateServiceV4;Intuit Update Service v4;c:\program files\common files\intuit\update service v4\IntuitUpdateService.exe [2012-8-23 13672]
R2 webinstrNew;webinstrNew;c:\windows\system32\drivers\webinstrNew.sys [2014-12-2 51336]
R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\drivers\Rt86win7.sys [2009-6-10 139776]
R3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\drivers\VSTAZL3.SYS [2009-7-13 207360]
R3 SrvHsfV92;SrvHsfV92;c:\windows\system32\drivers\VSTDPV3.SYS [2009-7-13 980992]
R3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\drivers\VSTCNXT3.SYS [2009-7-13 661504]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2013-9-11 105144]
S2 SkypeUpdate;Skype Updater;c:\program files\skype\updater\Updater.exe [2013-10-23 172192]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 dmvsc;dmvsc;c:\windows\system32\drivers\dmvsc.sys [2010-11-20 62464]
S3 IEEtwCollectorService;Internet Explorer ETW Collector Service;c:\windows\system32\ieetwcollector.exe [2014-12-9 102912]
S3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\mcafee security scan\3.8.150\McCHSvc.exe [2014-4-9 235696]
S3 StorSvc;Storage Service;c:\windows\system32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 20992]
S3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\TsUsbFlt.sys [2010-11-20 52224]
S3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [2010-11-20 27264]
S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2011-7-30 1343400]
.
=============== Created Last 30 ================
.
2014-12-15 23:43:17    62576    ----a-w-    c:\programdata\microsoft\windows defender\definition updates\{d8f6b364-9538-4c17-be84-4c747c873142}\offreg.dll
2014-12-15 23:40:34    --------    d-----w-    c:\program files\ApptoU
2014-12-15 23:40:29    --------    d-----w-    c:\program files\QUUeenCoupoen
2014-12-15 22:41:29    8941456    ----a-w-    c:\programdata\microsoft\windows defender\definition updates\{d8f6b364-9538-4c17-be84-4c747c873142}\mpengine.dll
2014-12-12 01:14:59    --------    d-----w-    c:\windows\system32\appraiser
2014-12-12 01:10:45    --------    d-----w-    c:\programdata\4716589904662610521
2014-12-12 00:37:00    3209728    ----a-w-    c:\windows\system32\mf.dll
2014-12-10 00:00:44    --------    d-----w-    c:\programdata\QUUeenCoupoen
2014-12-09 23:58:50    74752    ----a-w-    c:\windows\system32\drivers\tdx.sys
2014-12-09 23:58:47    1230336    ----a-w-    c:\windows\system32\WindowsCodecs.dll
2014-12-09 23:58:45    1160872    ----a-w-    c:\windows\system32\aitstatic.exe
2014-12-09 23:58:44    873984    ----a-w-    c:\windows\system32\aeinv.dll
2014-12-09 23:58:44    728576    ----a-w-    c:\windows\system32\appraiser.dll
2014-12-09 23:58:44    159744    ----a-w-    c:\windows\system32\aepic.dll
2014-12-09 23:58:43    610304    ----a-w-    c:\windows\system32\invagent.dll
2014-12-09 23:58:43    337920    ----a-w-    c:\windows\system32\generaltel.dll
2014-12-09 23:58:43    315392    ----a-w-    c:\windows\system32\devinv.dll
2014-12-09 23:58:42    202752    ----a-w-    c:\windows\system32\aepdu.dll
2014-12-09 23:57:32    2048    ----a-w-    c:\windows\system32\tzres.dll
2014-12-09 23:57:21    248832    ----a-w-    c:\windows\system32\WSManMigrationPlugin.dll
2014-12-09 23:57:21    214016    ----a-w-    c:\windows\system32\WsmWmiPl.dll
2014-12-09 23:57:21    198656    ----a-w-    c:\windows\system32\WSManHTTPConfig.exe
2014-12-09 23:57:21    155136    ----a-w-    c:\windows\system32\charmap.exe
2014-12-09 23:57:21    145920    ----a-w-    c:\windows\system32\WsmAuto.dll
2014-12-09 23:57:21    1177088    ----a-w-    c:\windows\system32\WsmSvc.dll
2014-12-03 19:05:05    --------    d-----w-    c:\programdata\SharkManCoupon
2014-12-02 17:57:16    --------    d-----w-    c:\programdata\ApptoU
2014-12-02 17:35:41    51336    ----a-w-    c:\windows\system32\drivers\webinstrNew.sys
2014-12-02 02:37:06    571904    ----a-w-    c:\windows\system32\oleaut32.dll
2014-12-02 02:35:27    67584    ----a-w-    c:\windows\system32\packager.dll
2014-12-02 02:35:21    681984    ----a-w-    c:\windows\system32\adtschema.dll
2014-12-02 02:35:21    523776    ----a-w-    c:\windows\system32\termsrv.dll
2014-12-02 02:35:21    136632    ----a-w-    c:\windows\system32\drivers\ksecpkg.sys
2014-12-02 02:35:19    146432    ----a-w-    c:\windows\system32\msaudite.dll
2014-12-02 02:35:19    1059840    ----a-w-    c:\windows\system32\lsasrv.dll
2014-12-01 23:48:54    --------    d-----w-    c:\users\marcia\appdata\roaming\AVAST Software
2014-12-01 23:47:37    43152    ----a-w-    c:\windows\avastSS.scr
2014-12-01 23:42:40    --------    d-----w-    c:\programdata\SuperManCoupon
2014-12-01 23:39:59    --------    d-----w-    c:\program files\AVAST Software
2014-11-22 21:05:53    --------    d-----w-    c:\programdata\CoupScanner
2014-11-19 02:31:48    100307    ----a-w-    c:\programdata\1416364293.bdinstall.bin
2014-11-19 02:31:33    94785    ----a-w-    c:\programdata\1416364289.bdinstall.bin
2014-11-19 02:27:51    407810    ----a-w-    c:\programdata\1416360005.bdinstall.bin
2014-11-19 01:23:56    --------    d-----w-    c:\programdata\BDLogging
2014-11-19 01:23:30    244480    ----a-w-    c:\windows\system32\drivers\avchv.sys
2014-11-19 01:23:30    1073160    ----a-w-    c:\windows\system32\drivers\avc3.sys
2014-11-19 01:22:51    --------    d-----w-    c:\users\marcia\appdata\roaming\Bitdefender
2014-11-19 00:57:37    --------    d-----w-    c:\programdata\Bitdefender
2014-11-19 00:57:30    --------    d-----w-    c:\program files\Bitdefender
2014-11-19 00:57:20    --------    d-----w-    c:\users\marcia\appdata\roaming\QuickScan
2014-11-18 23:55:48    --------    d-----w-    c:\program files\common files\Bitdefender
2014-11-18 23:45:26    4    ----a-w-    c:\users\marcia\appdata\roaming\appdataFr2.bin
2014-11-18 19:56:48    1202848    ----a-w-    c:\windows\system32\FM20.DLL
.
==================== Find3M  ====================
.
2014-12-15 22:36:27    1760    ----a-w-    c:\windows\patsearch.bin
2014-12-09 23:54:15    71344    ----a-w-    c:\windows\system32\FlashPlayerCPLApp.cpl
2014-12-09 23:54:15    701104    ----a-w-    c:\windows\system32\FlashPlayerApp.exe
2014-11-24 19:04:58    229000    ------w-    c:\windows\system32\MpSigStub.exe
2014-11-22 02:20:44    2724864    ----a-w-    c:\windows\system32\mshtml.tlb
2014-11-22 02:20:30    4096    ----a-w-    c:\windows\system32\ieetwcollectorres.dll
2014-11-22 02:07:43    501248    ----a-w-    c:\windows\system32\vbscript.dll
2014-11-22 02:07:17    62464    ----a-w-    c:\windows\system32\iesetup.dll
2014-11-22 02:06:32    47616    ----a-w-    c:\windows\system32\ieetwproxystub.dll
2014-11-22 02:05:02    64000    ----a-w-    c:\windows\system32\MshtmlDac.dll
2014-11-22 01:55:16    115712    ----a-w-    c:\windows\system32\ieUnatt.exe
2014-11-22 01:55:14    102912    ----a-w-    c:\windows\system32\ieetwcollector.exe
2014-11-22 01:54:30    620032    ----a-w-    c:\windows\system32\jscript9diag.dll
2014-11-22 01:48:26    667648    ----a-w-    c:\windows\system32\MsSpellCheckingFacility.exe
2014-11-22 01:40:04    60416    ----a-w-    c:\windows\system32\JavaScriptCollectionAgent.dll
2014-11-22 01:29:26    4299264    ----a-w-    c:\windows\system32\jscript9.dll
2014-11-22 01:22:49    2052096    ----a-w-    c:\windows\system32\inetcpl.cpl
2014-11-22 01:21:57    1155072    ----a-w-    c:\windows\system32\mshtmlmedia.dll
2014-11-22 01:00:20    1888256    ----a-w-    c:\windows\system32\wininet.dll
2014-11-11 02:44:32    186880    ----a-w-    c:\windows\system32\pku2u.dll
2014-11-11 02:44:25    550912    ----a-w-    c:\windows\system32\kerberos.dll
2014-10-14 01:50:41    2363904    ----a-w-    c:\windows\system32\msi.dll
2014-10-10 00:45:54    2379264    ----a-w-    c:\windows\system32\win32k.sys
2014-10-03 01:44:42    442880    ----a-w-    c:\windows\system32\AUDIOKSE.dll
2014-10-03 01:44:31    275968    ----a-w-    c:\windows\system32\EncDump.dll
2014-10-03 01:44:26    475136    ----a-w-    c:\windows\system32\audiosrv.dll
2014-10-03 01:44:26    374784    ----a-w-    c:\windows\system32\AudioEng.dll
2014-10-03 01:44:26    195584    ----a-w-    c:\windows\system32\AudioSes.dll
2014-09-25 01:40:50    519680    ----a-w-    c:\windows\system32\qdvd.dll
2014-09-19 09:23:55    172032    ----a-w-    c:\windows\system32\wdigest.dll
2014-09-19 09:23:52    65536    ----a-w-    c:\windows\system32\TSpkg.dll
2014-09-19 09:23:49    248832    ----a-w-    c:\windows\system32\schannel.dll
2014-09-19 09:23:46    221184    ----a-w-    c:\windows\system32\ncrypt.dll
2014-09-19 09:23:45    259584    ----a-w-    c:\windows\system32\msv1_0.dll
2014-09-19 09:23:36    17408    ----a-w-    c:\windows\system32\credssp.dll
.
============= FINISH: 19:46:02.34 ===============
 

 

 

Attached Files



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#2 nasdaq

nasdaq

  • Malware Response Team
  • 38,228 posts
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  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:04:58 PM

Posted 20 December 2014 - 10:25 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Download Malwarebytes' Anti-Malware from Here

Double-click mbam-setup-2.X.X.XXXX.exe to install the application (X's are the current version number).
  • Make sure a checkmark is placed next to Launch Malwarebytes' Anti-Malware, then click Finish.
  • Once MBAM opens, when it says Your databases are out of date, click the Fix Now button.
  • Click the Settings tab at the top, and then in the left column, select Detections and Protections, and if not already checked place a checkmark in the selection box for Scan for rootkits.
  • Click the Scan tab at the top of the program window, select Threat Scan and click the Scan Now button.
  • If you receive a message that updates are available, click the Update Now button (the update will be downloaded, installed, and the scan will start).
  • The scan may take some time to finish,so please be patient.
  • If potential threats are detected, ensure that Quarantine is selected as the Action for all the listed items, and click the Apply Actions button.
  • While still on the Scan tab, click the link for View detailed log, and in the window that opens click the Export button, select Text file (*.txt), and save the log to your Desktop.
  • The log is automatically saved by MBAM and can also be viewed by clicking the History tab and then selecting Application Logs.
POST THE LOG FOR MY REVIEW.

Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.

===

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the Report button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Sn].txt (n is a number).
===

Download the version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
===

Please paste the logs in your next reply DO NOT ATTACH THEM unless specified.
To attach a file select the "More Reply Option" and follow the instructions.

How is the computer running?
Wait for further instructions.

#3 dzkatz

dzkatz
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  • Local time:04:58 PM

Posted 21 December 2014 - 08:36 PM

Hello,

 

Thank you very much for your help.

 

I will post logs below. The computer seems to be cured of adware, but I'm having trouble connecting to the internet...before it was intermittent..sometimes i would get proxy errors, sometimes I would be able to use it. I actually thought there was something in the hijacking script that was blocking me from going to anti-virus download pages...I could get to Bleepingcomputer.com find but if I clicked on the links in your post to get me to download adwcleaner or mbam it would error out. I had to type in the file location manually to the address bar and that would work. Anyways, now that the computer seems to be working better without malware, I get a proxy error message in Firefox, Chrome, and internet explorer and had to download the Farbar file to a second computer and use a thumb drive to to use it on the infected computer, transfer logs, and am now posting from that second computer. Anything we can do about the proxy problem?

 

Here are the logs and the attached FRST fileAttached File  Addition.txt   19.29KB   1 downloads:

 

mbam:

Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 12/21/2014
Scan Time: 3:16:15 PM
Logfile: scan_log.txt
Administrator: Yes
 
Version: 2.00.4.1028
Malware Database: v2014.12.21.04
Rootkit Database: v2014.12.14.01
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled
 
OS: Windows 7 Service Pack 1
CPU: x86
File System: NTFS
User: Marcia
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 312699
Time Elapsed: 25 min, 54 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 0
(No malicious items detected)
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 0
(No malicious items detected)
 
Files: 0
(No malicious items detected)
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)
 
Adwcleaner:
# AdwCleaner v4.106 - Report created 21/12/2014 at 16:25:01
# Updated 21/12/2014 by Xplode
# Database : 2014-12-21.4 [Live]
# Operating System : Windows 7 Professional Service Pack 1 (32 bits)
# Username : Marcia - MARCIA-PC9199
# Running from : C:\Users\Marcia\Downloads\AdwCleaner.exe
# Option : Clean
 
***** [ Services ] *****
 
Service Deleted : ca82e1a5
 
***** [ Files / Folders ] *****
 
Folder Deleted : C:\ProgramData\ApptoU
Folder Deleted : C:\ProgramData\Ask
Folder Deleted : C:\ProgramData\QueenaCCoupaone
Folder Deleted : C:\ProgramData\QUUeenCoupoen
Folder Deleted : C:\ProgramData\4174b1875a9bc259
Folder Deleted : C:\ProgramData\4716589904662610521
Folder Deleted : C:\Program Files\ApptoU
Folder Deleted : C:\Program Files\Bench
Folder Deleted : C:\Program Files\Optimizer Pro
Folder Deleted : C:\Program Files\SearchProtect
Folder Deleted : C:\Program Files\QUUeenCoupoen
Folder Deleted : C:\Users\Marcia\AppData\Local\Ilivid Player
Folder Deleted : C:\Users\Marcia\AppData\Local\GeniusBox
Folder Deleted : C:\Users\Marcia\AppData\Roaming\Optimizer Pro
Folder Deleted : C:\Users\Marcia\Documents\Optimizer Pro
Folder Deleted : C:\Users\Marcia\AppData\Roaming\Mozilla\Firefox\Profiles\yk4ckfpw.default\Extensions\CoYmf8z@TzIs.org
Folder Deleted : C:\Users\Marcia\AppData\Local\Google\Chrome\User Data\Default\Extensions\immimmalpoplgalalibnhddmcjnomdhb
File Deleted : C:\Users\Marcia\AppData\Local\Temp\Searchqu.ini
File Deleted : C:\Users\Marcia\AppData\Local\Temp\OptimizerPro.exe
File Deleted : C:\Users\Marcia\Desktop\Optimizer Pro.lnk
File Deleted : C:\Users\Marcia\AppData\Roaming\Mozilla\Firefox\Profiles\yk4ckfpw.default\searchplugins\Askcom.xml
File Deleted : C:\Users\Marcia\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.superfish.com_0.localstorage
File Deleted : C:\Users\Marcia\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.superfish.com_0.localstorage-journal
File Deleted : C:\Users\Marcia\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.saveur.com_0.localstorage
File Deleted : C:\Users\Marcia\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.saveur.com_0.localstorage-journal
File Deleted : C:\Users\Marcia\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxps_www.superfish.com_0.localstorage
File Deleted : C:\Users\Marcia\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxps_www.superfish.com_0.localstorage-journal
File Deleted : C:\Users\Marcia\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxps_static.olark.com_0.localstorage-journal
 
***** [ Scheduled Tasks ] *****
 
Task Deleted : Optimizer Pro Schedule
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Value Deleted : HKCU\Software\Mozilla\Firefox\Extensions [{442718d9-475e-452a-b3e1-fb1ee16b8e9f}]
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\bopakagnckmlgajfccecajhnimjiiedh
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\lifbcibllhkdhoafpjfnlhfpfgnpldfl
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\superfish.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\www.superfish.com
Value Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Run [Optimizer Pro]
Key Deleted : HKLM\SOFTWARE\Classes\Applications\ilividsetupv1.exe
Key Deleted : HKLM\SOFTWARE\Classes\.
Key Deleted : HKLM\SOFTWARE\Classes\..9
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{42D79B50-CC4A-4A8E-860F-BE674AF053A2}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{9522B3FB-7A2B-4646-8AF6-36E7F593073C}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{a419314e-88c0-47c2-9bc4-bd2d917b5fc4}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{a4ec2323-4d37-4fee-be0d-3bde28194b4b}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{A85A5E6A-DE2C-4F4E-99DC-F469DF5A0EEC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{BCFF5F55-6F44-11D2-86F8-00104B265ED5}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{EAF749DC-CD87-4B04-B22A-D4AC3FBCB2BC}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{E2343056-CC08-46AC-B898-BFC7ACF4E755}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{42D79B50-CC4A-4A8E-860F-BE674AF053A2}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{a419314e-88c0-47c2-9bc4-bd2d917b5fc4}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{42D79B50-CC4A-4A8E-860F-BE674AF053A2}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{9522B3FB-7A2B-4646-8AF6-36E7F593073C}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{a4ec2323-4d37-4fee-be0d-3bde28194b4b}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{42D79B50-CC4A-4A8E-860F-BE674AF053A2}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{a4ec2323-4d37-4fee-be0d-3bde28194b4b}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{a419314e-88c0-47c2-9bc4-bd2d917b5fc4}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{a4ec2323-4d37-4fee-be0d-3bde28194b4b}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{7BA1F3D9-E12F-4E3F-AAEA-142063443A3B}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}
Key Deleted : HKCU\Software\Optimizer Pro
Key Deleted : HKCU\Software\Proxy
Key Deleted : HKCU\Software\Search Extensions
Key Deleted : HKCU\Software\UpdateFiles
Key Deleted : HKCU\Software\StormWatch
Key Deleted : HKCU\Software\AppDataLow\{1146AC44-2F03-4431-B4FD-889BC837521F}
Key Deleted : HKCU\Software\AppDataLow\Software\searchqutoolbar
Key Deleted : HKLM\SOFTWARE\{1146AC44-2F03-4431-B4FD-889BC837521F}
Key Deleted : HKLM\SOFTWARE\{3A7D3E19-1B79-4E4E-BD96-5467DA2C4EF0}
Key Deleted : HKLM\SOFTWARE\{6791A2F3-FC80-475C-A002-C014AF797E9C}
Key Deleted : HKLM\SOFTWARE\Bench
Key Deleted : HKLM\SOFTWARE\Proxy
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Optimizer Pro_is1
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Coupon Printer for Windows5.0.0.1
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3DE8A1D7-C77F-E02A-70DD-31D29EC5B988}
Data Deleted : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows [AppInit_DLLs] - C:\PROGRA~1\SearchProtect\SearchProtect\bin\SPVC32Loader.dll
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\ask.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\softonic.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\trovi.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\www.trovi.com
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v11.0.9600.17496
 
 
-\\ Mozilla Firefox v31.0 (x86 en-US)
 
[yk4ckfpw.default\prefs.js] - Line Deleted : user_pref("extensions.UkB7qCDlIdA5MpV0.scode", "try{(function(){try{var url=(window.self.location.href + document.cookie);if(url.indexOf(\"acebook\")>-1url.indexOf(\"warnalert11.com\")>-1url.index[...]
 
-\\ Google Chrome v38.0.2125.111
 
[C:\Users\Marcia\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://dts.search-results.com/sr?src=crb&appid=113&systemid=406&sr=0&q={searchTerms}
[C:\Users\Marcia\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://search.aol.com/aol/search?q={searchTerms}
[C:\Users\Marcia\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://www.ask.com/web?q={searchTerms}
[C:\Users\Marcia\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://www.stubhub.com/search/doSearch?searchStr={searchTerms}&pageNumber=1&resultsPerPage=50&searchMode=event&start=0&rows=50&geo_exp=1
[C:\Users\Marcia\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://www.isearch.philips.com/search/search?q={searchTerms}&s=lighting&l=us_en&h=lighting&sid=header
[C:\Users\Marcia\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://www.trovi.com/Results.aspx?gd=&ctid=CT3330390&octid=EB_ORIGINAL_CTID&ISID=MED5E213A-D119-475C-8AD1-F07E59C763D3&SearchSource=58&CUI=&UM=6&UP=SP9C6003BA-2F33-4F2F-8803-18B7484A0BA2&q={searchTerms}&SSPV=SP2182A_sp_ch
[C:\Users\Marcia\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://www.trovi.com/Results.aspx?gd=&ctid=CT3330390&octid=EB_ORIGINAL_CTID&ISID=MED5E213A-D119-475C-8AD1-F07E59C763D3&SearchSource=58&CUI=&UM=6&UP=SP9C6003BA-2F33-4F2F-8803-18B7484A0BA2&q={searchTerms}&SSPV=SP2182A_sp_ch
[C:\Users\Marcia\AppData\Local\Google\Chrome\User Data\Default\preferences] - Deleted [Extension] : booedmolknjekdopkepjjeckmjkdpfgl
[C:\Users\Marcia\AppData\Local\Google\Chrome\User Data\Default\preferences] - Deleted [Extension] : bopakagnckmlgajfccecajhnimjiiedh
[C:\Users\Marcia\AppData\Local\Google\Chrome\User Data\Default\preferences] - Deleted [Extension] : eofcbnmajmjmplflapaojjnihcjkigck
[C:\Users\Marcia\AppData\Local\Google\Chrome\User Data\Default\preferences] - Deleted [Extension] : flpcjncodpafbgdpnkljologafpionhb
[C:\Users\Marcia\AppData\Local\Google\Chrome\User Data\Default\preferences] - Deleted [Extension] : lifbcibllhkdhoafpjfnlhfpfgnpldfl
[C:\Users\Marcia\AppData\Local\Google\Chrome\User Data\Default\preferences] - Deleted [Extension] : immimmalpoplgalalibnhddmcjnomdhb
 
*************************
 
AdwCleaner[R0].txt - [10255 octets] - [21/12/2014 16:09:06]
AdwCleaner[S0].txt - [10298 octets] - [21/12/2014 16:25:01]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [10359 octets] ##########
 
 
FRST:
Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version: 21-12-2014 01
Ran by Marcia (administrator) on MARCIA-PC9199 on 21-12-2014 20:21:12
Running from F:\
Loaded Profile: Marcia (Available profiles: Marcia)
Platform: Microsoft Windows 7 Professional  Service Pack 1 (X86) OS Language: English (United States)
Internet Explorer Version 11
Boot Mode: Normal
 
==================== Processes (Whitelisted) =================
 
(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)
 
(Apple Inc.) C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe
(Microsoft Corporation) C:\Program Files\Skype\Toolbars\AutoUpdate\SkypeC2CAutoUpdateSvc.exe
(Microsoft Corporation) C:\Program Files\Skype\Toolbars\PNRSvc\SkypeC2CPNRSvc.exe
(Malwarebytes Corporation) C:\Program Files\Malwarebytes Anti-Malware\mbamscheduler.exe
(Malwarebytes Corporation) C:\Program Files\Malwarebytes Anti-Malware\mbamservice.exe
(Malwarebytes Corporation) C:\Program Files\Malwarebytes Anti-Malware\mbam.exe
(Microsoft Corporation) C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
(CyberLink Corp.) C:\Program Files\CyberLink\PowerDVD9\PDVD9Serv.exe
(cyberlink) C:\Program Files\CyberLink\Shared Files\brs.exe
(Brother Industries, Ltd.) C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe
(Research In Motion Limited) C:\Program Files\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe
(Adobe Systems Incorporated) C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
(Brother Industries, Ltd.) C:\Program Files\Brother\ControlCenter3\BrccMCtl.exe
(Oracle Corporation) C:\Program Files\Common Files\Java\Java Update\jusched.exe
(Apple Inc.) C:\Program Files\iTunes\iTunesHelper.exe
() C:\Users\Marcia\AppData\Roaming\Dashlane\Dashlane.exe
(Skype Technologies S.A.) C:\Program Files\Skype\Phone\Skype.exe
(McAfee, Inc.) C:\Program Files\McAfee Security Scan\3.8.150\SSScheduler.exe
(Google Inc.) C:\Program Files\Google\Update\1.3.25.5\GoogleCrashHandler.exe
(Microsoft Corporation) C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
(Brother Industries, Ltd.) C:\Program Files\Brother\Brmfcmon\BrMfcMon.exe
(Apple Inc.) C:\Program Files\iPod\bin\iPodService.exe
(Mozilla Corporation) C:\Program Files\Mozilla Firefox\firefox.exe
(Intuit Inc.) C:\Program Files\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe
(Microsoft Corporation) C:\Windows\System32\wuauclt.exe
 
 
==================== Registry (Whitelisted) ==================
 
(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)
 
HKLM\...\Run: [GrooveMonitor] => C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe [30040 2009-02-26] (Microsoft Corporation)
HKLM\...\Run: [RemoteControl9] => C:\Program Files\CyberLink\PowerDVD9\PDVD9Serv.exe [87336 2009-02-16] (CyberLink Corp.)
HKLM\...\Run: [PDVD9LanguageShortcut] => C:\Program Files\CyberLink\PowerDVD9\Language\Language.exe [50472 2008-10-13] (CyberLink Corp.)
HKLM\...\Run: [BDRegion] => C:\Program Files\Cyberlink\Shared Files\brs.exe [75048 2009-02-28] (cyberlink)
HKLM\...\Run: [BrMfcWnd] => C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe [1159168 2009-05-26] (Brother Industries, Ltd.)
HKLM\...\Run: [ControlCenter3] => C:\Program Files\Brother\ControlCenter3\brctrcen.exe [114688 2008-12-24] (Brother Industries, Ltd.)
HKLM\...\Run: [RIMBBLaunchAgent.exe] => C:\Program Files\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe [90448 2011-11-02] (Research In Motion Limited)
HKLM\...\Run: [Adobe ARM] => C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe [959176 2014-08-21] (Adobe Systems Incorporated)
HKLM\...\Run: [Logitech Download Assistant] => C:\Windows\system32\rundll32.exe C:\Windows\System32\LogiLDA.dll,LogiFetch
HKLM\...\Run: [APSDaemon] => C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe [43816 2014-07-31] (Apple Inc.)
HKLM\...\Run: [SunJavaUpdateSched] => C:\Program Files\Common Files\Java\Java Update\jusched.exe [256896 2014-07-25] (Oracle Corporation)
HKLM\...\Run: [iTunesHelper] => C:\Program Files\iTunes\iTunesHelper.exe [152392 2014-08-01] (Apple Inc.)
HKU\S-1-5-21-1969767115-1956459967-988556446-1000\...\Run: [Dashlane] => C:\Users\Marcia\AppData\Roaming\Dashlane\Dashlane.exe [219832 2014-08-26] ()
HKU\S-1-5-21-1969767115-1956459967-988556446-1000\...\Run: [Skype] => C:\Program Files\Skype\Phone\Skype.exe [21444224 2014-05-08] (Skype Technologies S.A.)
HKU\S-1-5-21-1969767115-1956459967-988556446-1000\...\Run: [GoogleChromeAutoLaunch_DEA00BC47806F0DC9E20C56886F0CD15] => C:\Program Files\Google\Chrome\Application\chrome.exe [854344 2014-10-21] (Google Inc.)
HKU\S-1-5-21-1969767115-1956459967-988556446-1000\...\Run: [Google+ Auto Backup] => C:\Users\Marcia\AppData\Local\Programs\Google\Google+ Auto Backup\Google+ Auto Backup.exe [3619096 2014-01-06] (Google Inc.)
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\McAfee Security Scan Plus.lnk
ShortcutTarget: McAfee Security Scan Plus.lnk -> C:\Program Files\McAfee Security Scan\3.8.150\SSScheduler.exe (McAfee, Inc.)
Startup: C:\Users\Marcia\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\OneNote 2007 Screen Clipper and Launcher.lnk
ShortcutTarget: OneNote 2007 Screen Clipper and Launcher.lnk -> C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE (Microsoft Corporation)
ShellIconOverlayIdentifiers: [GDriveBlacklistedOverlay] -> {81539FE6-33C7-4CE7-90C7-1C7B8F2F2D42} => C:\Program Files\Google\Drive\googledrivesync32.dll (Google)
ShellIconOverlayIdentifiers: [GDriveSharedEditOverlay] -> {81539FE6-33C7-4CE7-90C7-1C7B8F2F2D44} => C:\Program Files\Google\Drive\googledrivesync32.dll (Google)
ShellIconOverlayIdentifiers: [GDriveSharedOverlay] -> {81539FE6-33C7-4CE7-90C7-1C7B8F2F2D44} => C:\Program Files\Google\Drive\googledrivesync32.dll (Google)
ShellIconOverlayIdentifiers: [GDriveSharedViewOverlay] -> {81539FE6-33C7-4CE7-90C7-1C7B8F2F2D43} => C:\Program Files\Google\Drive\googledrivesync32.dll (Google)
ShellIconOverlayIdentifiers: [GDriveSyncedOverlay] -> {81539FE6-33C7-4CE7-90C7-1C7B8F2F2D40} => C:\Program Files\Google\Drive\googledrivesync32.dll (Google)
ShellIconOverlayIdentifiers: [GDriveSyncingOverlay] -> {81539FE6-33C7-4CE7-90C7-1C7B8F2F2D41} => C:\Program Files\Google\Drive\googledrivesync32.dll (Google)
GroupPolicy: Group Policy on Chrome detected <======= ATTENTION
CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION
 
==================== Internet (Whitelisted) ====================
 
(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)
 
ProxyEnable: [S-1-5-21-1969767115-1956459967-988556446-1000] => Internet Explorer proxy is enabled.
ProxyServer: [S-1-5-21-1969767115-1956459967-988556446-1000] => http=127.0.0.1:49198;https=127.0.0.1:49198
HKU\S-1-5-21-1969767115-1956459967-988556446-1000\Software\Microsoft\Internet Explorer\Main,Start Page Redirect Cache = http://www.msn.com/?ocid=iehp
HKU\S-1-5-21-1969767115-1956459967-988556446-1000\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.google.com/ie
HKU\S-1-5-21-1969767115-1956459967-988556446-1000\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.google.com/ie
SearchScopes: HKU\.DEFAULT -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
SearchScopes: HKU\S-1-5-19 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
SearchScopes: HKU\S-1-5-20 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
SearchScopes: HKU\S-1-5-21-1969767115-1956459967-988556446-1000 -> {50D5BDAD-3378-4BB0-93DF-E6D5FB7E83A2} URL = https://www.google.com/search?q={searchTerms}
BHO: MSS+ Identifier -> {0E8A89AD-95D7-40EB-8D9D-083EF7066A01} -> C:\Program Files\McAfee Security Scan\3.8.150\McAfeeMSS_IE.dll (McAfee, Inc.)
BHO: Groove GFS Browser Helper -> {72853161-30C5-4D22-B7F9-0BBC1D38A37E} -> C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll (Microsoft Corporation)
BHO: Java™ Plug-In SSV Helper -> {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -> C:\Program Files\Java\jre7\bin\ssv.dll (Oracle Corporation)
BHO: Java™ Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)
Toolbar: HKLM - Dashlane Toolbar - {669695BC-A811-4A9D-8CDF-BA8C795F261C} - C:\Users\Marcia\AppData\Roaming\Dashlane\ie\KWIEBar.dll (Dashlane)
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll (Microsoft Corporation)
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files\Common Files\Skype\Skype4COM.dll (Skype Technologies)
Handler: skypec2c - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll (Microsoft Corporation)
Winsock: Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Hosts: Hosts file not detected in the default directory
Tcpip\Parameters: [DhcpNameServer] 75.75.75.75 75.75.76.76
 
FireFox:
========
FF ProfilePath: C:\Users\Marcia\AppData\Roaming\Mozilla\Firefox\Profiles\yk4ckfpw.default
FF Plugin: @adobe.com/FlashPlayer -> C:\Windows\system32\Macromed\Flash\NPSWF32_15_0_0_246.dll ()
FF Plugin: @Apple.com/iTunes,version=1.0 -> C:\Program Files\iTunes\Mozilla Plugins\npitunes.dll ()
FF Plugin: @Google.com/GoogleEarthPlugin -> C:\Program Files\Google\Google Earth\plugin\npgeplugin.dll (Google)
FF Plugin: @google.com/npPicasa3,version=3.0.0 -> C:\Program Files\Google\Picasa3\npPicasa3.dll (Google, Inc.)
FF Plugin: @java.com/DTPlugin,version=10.67.2 -> C:\Program Files\Java\jre7\bin\dtplugin\npDeployJava1.dll (Oracle Corporation)
FF Plugin: @java.com/JavaPlugin,version=10.67.2 -> C:\Program Files\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)
FF Plugin: @microsoft.com/GENUINE -> disabled No File
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files\Microsoft Silverlight\5.1.31211.0\npctrl.dll ( Microsoft Corporation)
FF Plugin: @RIM.com/WebSLLauncher,version=1.0 -> C:\Program Files\Common Files\Research In Motion\BBWebSLLauncher\NPWebSLLauncher.dll ()
FF Plugin: @tools.google.com/Google Update;version=3 -> C:\Program Files\Google\Update\1.3.25.5\npGoogleUpdate3.dll (Google Inc.)
FF Plugin: @tools.google.com/Google Update;version=9 -> C:\Program Files\Google\Update\1.3.25.5\npGoogleUpdate3.dll (Google Inc.)
FF Plugin: Adobe Reader -> C:\Program Files\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF Plugin ProgramFiles/Appdata: C:\Program Files\mozilla firefox\plugins\npCouponPrinter.dll (Coupons, Inc.)
FF Plugin ProgramFiles/Appdata: C:\Program Files\mozilla firefox\plugins\npMozCouponPrinter.dll (Coupons, Inc.)
FF Plugin ProgramFiles/Appdata: C:\Program Files\mozilla firefox\plugins\nppdf32.dll (Adobe Systems Inc.)
FF Plugin ProgramFiles/Appdata: C:\Users\Marcia\AppData\Roaming\mozilla\plugins\npatgpc.dll (Cisco WebEx LLC)
FF Extension: Skype Click to Call - C:\Program Files\Mozilla Firefox\browser\extensions\{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}.xpi [2014-07-30]
FF HKU\S-1-5-21-1969767115-1956459967-988556446-1000\...\Firefox\Extensions: [{e4f94d1e-2f53-401e-8885-681602c0ddd8}] - C:\ProgramData\McAfee Security Scan\Extensions\{e4f94d1e-2f53-401e-8885-681602c0ddd8}.xpi
 
Chrome: 
=======
CHR dev: Chrome dev build detected! <======= ATTENTION
CHR Profile: C:\Users\Marcia\AppData\Local\Google\Chrome\User Data\Default
CHR Extension: (Google Voice Search Hotword (Beta)) - C:\Users\Marcia\AppData\Local\Google\Chrome\User Data\Default\Extensions\bepbmhgboaologfdajaanbcjmnhjmhfn [2014-05-22]
CHR Extension: (Mind the Word) - C:\Users\Marcia\AppData\Local\Google\Chrome\User Data\Default\Extensions\fabjlaokbhaoehejcoblhahcekmogbom [2014-12-09]
CHR Extension: (Close Tabs) - C:\Users\Marcia\AppData\Local\Google\Chrome\User Data\Default\Extensions\gadafnnkijfmbbmeielphlapddbmgbgo [2014-12-02]
CHR Extension: (World of Warcraft Search) - C:\Users\Marcia\AppData\Local\Google\Chrome\User Data\Default\Extensions\ijloicdileadhbjdlccmbaihgjjhkmjl [2014-12-21]
CHR Extension: (Google Maps) - C:\Users\Marcia\AppData\Local\Google\Chrome\User Data\Default\Extensions\lneaknkopdijkpnocmklfnjbeapigfbh [2014-03-30]
CHR Extension: (Google Wallet) - C:\Users\Marcia\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2013-08-23]
CHR Extension: (FoxFilter  The content filter) - C:\Users\Marcia\AppData\Local\Google\Chrome\User Data\Default\Extensions\nopeodilnmhhlfageeohjojginlgeljk [2014-11-22]
 
========================== Services (Whitelisted) =================
 
(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)
 
R2 c2cautoupdatesvc; C:\Program Files\Skype\Toolbars\AutoUpdate\SkypeC2CAutoUpdateSvc.exe [1390176 2014-07-14] (Microsoft Corporation)
R2 c2cpnrsvc; C:\Program Files\Skype\Toolbars\PNRSvc\SkypeC2CPNRSvc.exe [1767520 2014-07-14] (Microsoft Corporation)
R2 MBAMScheduler; C:\Program Files\Malwarebytes Anti-Malware\mbamscheduler.exe [1871160 2014-11-21] (Malwarebytes Corporation)
R2 MBAMService; C:\Program Files\Malwarebytes Anti-Malware\mbamservice.exe [969016 2014-11-21] (Malwarebytes Corporation)
S3 McComponentHostService; C:\Program Files\McAfee Security Scan\3.8.150\McCHSvc.exe [235696 2014-04-09] (McAfee, Inc.)
 
==================== Drivers (Whitelisted) ====================
 
(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)
 
R3 MBAMProtector; C:\Windows\system32\drivers\mbam.sys [23256 2014-11-21] (Malwarebytes Corporation)
R3 MBAMSwissArmy; C:\Windows\system32\drivers\MBAMSwissArmy.sys [114904 2014-12-21] (Malwarebytes Corporation)
R3 MBAMWebAccessControl; C:\Windows\system32\drivers\mwac.sys [51928 2014-11-21] (Malwarebytes Corporation)
R2 {B154377D-700F-42cc-9474-23858FBDF4BD}; C:\Program Files\CyberLink\PowerDVD9\000.fcl [87536 2009-02-28] (CyberLink Corp.)
 
==================== NetSvcs (Whitelisted) ===================
 
 
(If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.)
 
 
==================== One Month Created Files and Folders ========
 
(If an entry is included in the fixlist, the file\folder will be moved.)
 
2014-12-21 20:21 - 2014-12-21 20:21 - 00000000 ____D () C:\FRST
2014-12-21 20:10 - 2014-12-21 20:10 - 00000000 ___RD () C:\Users\Marcia\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\CyberLink PowerDVD 9
2014-12-21 16:08 - 2014-12-21 16:25 - 00000000 ____D () C:\AdwCleaner
2014-12-21 16:06 - 2014-12-21 16:06 - 02173952 _____ () C:\Users\Marcia\Downloads\AdwCleaner.exe
2014-12-21 15:13 - 2014-12-21 20:11 - 00114904 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\MBAMSwissArmy.sys
2014-12-21 15:12 - 2014-12-21 15:12 - 00001060 _____ () C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
2014-12-21 15:12 - 2014-12-21 15:12 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes Anti-Malware
2014-12-21 15:12 - 2014-12-21 15:12 - 00000000 ____D () C:\ProgramData\Malwarebytes
2014-12-21 15:12 - 2014-12-21 15:12 - 00000000 ____D () C:\Program Files\Malwarebytes Anti-Malware
2014-12-21 15:12 - 2014-11-21 06:14 - 00075480 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mbamchameleon.sys
2014-12-21 15:12 - 2014-11-21 06:14 - 00051928 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mwac.sys
2014-12-21 15:12 - 2014-11-21 06:14 - 00023256 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mbam.sys
2014-12-21 15:11 - 2014-12-21 15:11 - 20447072 _____ (Malwarebytes Corporation ) C:\Users\Marcia\Downloads\mbam-setup-2.0.4.1028.exe
2014-12-18 07:40 - 2014-12-12 22:33 - 00115712 _____ (Microsoft Corporation) C:\Windows\system32\ieUnatt.exe
2014-12-15 20:36 - 2014-12-15 20:36 - 00019384 _____ () C:\Windows\system32\Drivers\SPPD.sys
2014-12-15 20:35 - 2014-12-15 20:35 - 00145584 _____ () C:\Windows\Minidump\121514-19266-01.dmp
2014-12-15 19:46 - 2014-12-15 19:47 - 00007877 _____ () C:\Users\Marcia\Desktop\attach.txt
2014-12-15 19:46 - 2014-12-15 19:46 - 00020285 _____ () C:\Users\Marcia\Desktop\dds.txt
2014-12-15 19:37 - 2014-12-15 19:37 - 00688992 ____R (Swearware) C:\Users\Marcia\Downloads\dds.com
2014-12-15 19:14 - 2014-12-15 19:17 - 00010343 _____ () C:\Users\Marcia\Downloads\hijackthis.log
2014-12-15 19:02 - 2014-12-15 19:02 - 00388608 _____ (Trend Micro Inc.) C:\Users\Marcia\Downloads\HijackThis.exe
2014-12-11 20:14 - 2014-12-11 20:14 - 00000000 ____D () C:\Windows\system32\appraiser
2014-12-11 19:37 - 2014-10-17 20:33 - 03209728 _____ (Microsoft Corporation) C:\Windows\system32\mf.dll
2014-12-09 18:59 - 2014-11-26 20:10 - 00342200 _____ (Microsoft Corporation) C:\Windows\system32\iedkcs32.dll
2014-12-09 18:59 - 2014-11-21 21:22 - 19749376 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.dll
2014-12-09 18:59 - 2014-11-21 21:20 - 02724864 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.tlb
2014-12-09 18:59 - 2014-11-21 21:20 - 00004096 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollectorres.dll
2014-12-09 18:59 - 2014-11-21 21:07 - 00501248 _____ (Microsoft Corporation) C:\Windows\system32\vbscript.dll
2014-12-09 18:59 - 2014-11-21 21:07 - 00062464 _____ (Microsoft Corporation) C:\Windows\system32\iesetup.dll
2014-12-09 18:59 - 2014-11-21 21:06 - 00047616 _____ (Microsoft Corporation) C:\Windows\system32\ieetwproxystub.dll
2014-12-09 18:59 - 2014-11-21 21:05 - 00064000 _____ (Microsoft Corporation) C:\Windows\system32\MshtmlDac.dll
2014-12-09 18:59 - 2014-11-21 21:01 - 02277888 _____ (Microsoft Corporation) C:\Windows\system32\iertutil.dll
2014-12-09 18:59 - 2014-11-21 20:59 - 00047104 _____ (Microsoft Corporation) C:\Windows\system32\jsproxy.dll
2014-12-09 18:59 - 2014-11-21 20:58 - 00030720 _____ (Microsoft Corporation) C:\Windows\system32\iernonce.dll
2014-12-09 18:59 - 2014-11-21 20:56 - 00478208 _____ (Microsoft Corporation) C:\Windows\system32\ieui.dll
2014-12-09 18:59 - 2014-11-21 20:55 - 00102912 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollector.exe
2014-12-09 18:59 - 2014-11-21 20:54 - 00620032 _____ (Microsoft Corporation) C:\Windows\system32\jscript9diag.dll
2014-12-09 18:59 - 2014-11-21 20:48 - 00667648 _____ (Microsoft Corporation) C:\Windows\system32\MsSpellCheckingFacility.exe
2014-12-09 18:59 - 2014-11-21 20:45 - 00418304 _____ (Microsoft Corporation) C:\Windows\system32\dxtmsft.dll
2014-12-09 18:59 - 2014-11-21 20:40 - 00060416 _____ (Microsoft Corporation) C:\Windows\system32\JavaScriptCollectionAgent.dll
2014-12-09 18:59 - 2014-11-21 20:36 - 00168960 _____ (Microsoft Corporation) C:\Windows\system32\msrating.dll
2014-12-09 18:59 - 2014-11-21 20:35 - 00076288 _____ (Microsoft Corporation) C:\Windows\system32\mshtmled.dll
2014-12-09 18:59 - 2014-11-21 20:33 - 00285696 _____ (Microsoft Corporation) C:\Windows\system32\dxtrans.dll
2014-12-09 18:59 - 2014-11-21 20:29 - 04299264 _____ (Microsoft Corporation) C:\Windows\system32\jscript9.dll
2014-12-09 18:59 - 2014-11-21 20:23 - 00688640 _____ (Microsoft Corporation) C:\Windows\system32\msfeeds.dll
2014-12-09 18:59 - 2014-11-21 20:23 - 00684544 _____ (Microsoft Corporation) C:\Windows\system32\ie4uinit.exe
2014-12-09 18:59 - 2014-11-21 20:22 - 02052096 _____ (Microsoft Corporation) C:\Windows\system32\inetcpl.cpl
2014-12-09 18:59 - 2014-11-21 20:21 - 01155072 _____ (Microsoft Corporation) C:\Windows\system32\mshtmlmedia.dll
2014-12-09 18:59 - 2014-11-21 20:13 - 12836864 _____ (Microsoft Corporation) C:\Windows\system32\ieframe.dll
2014-12-09 18:59 - 2014-11-21 20:00 - 01888256 _____ (Microsoft Corporation) C:\Windows\system32\wininet.dll
2014-12-09 18:59 - 2014-11-21 19:56 - 01307136 _____ (Microsoft Corporation) C:\Windows\system32\urlmon.dll
2014-12-09 18:59 - 2014-11-21 19:54 - 00710144 _____ (Microsoft Corporation) C:\Windows\system32\ieapfltr.dll
2014-12-09 18:58 - 2014-12-03 23:38 - 00728576 _____ (Microsoft Corporation) C:\Windows\system32\appraiser.dll
2014-12-09 18:58 - 2014-12-03 23:38 - 00610304 _____ (Microsoft Corporation) C:\Windows\system32\invagent.dll
2014-12-09 18:58 - 2014-12-03 23:38 - 00337920 _____ (Microsoft Corporation) C:\Windows\system32\generaltel.dll
2014-12-09 18:58 - 2014-12-03 23:38 - 00315392 _____ (Microsoft Corporation) C:\Windows\system32\devinv.dll
2014-12-09 18:58 - 2014-12-03 23:38 - 00202752 _____ (Microsoft Corporation) C:\Windows\system32\aepdu.dll
2014-12-09 18:58 - 2014-12-03 23:38 - 00159744 _____ (Microsoft Corporation) C:\Windows\system32\aepic.dll
2014-12-09 18:58 - 2014-12-03 23:34 - 00873984 _____ (Microsoft Corporation) C:\Windows\system32\aeinv.dll
2014-12-09 18:58 - 2014-12-01 18:28 - 01160872 _____ (Microsoft Corporation) C:\Windows\system32\aitstatic.exe
2014-12-09 18:58 - 2014-11-10 21:44 - 01230336 _____ (Microsoft Corporation) C:\Windows\system32\WindowsCodecs.dll
2014-12-09 18:58 - 2014-11-10 20:32 - 00074752 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\tdx.sys
2014-12-09 18:57 - 2014-11-07 21:45 - 00002048 _____ (Microsoft Corporation) C:\Windows\system32\tzres.dll
2014-12-09 18:57 - 2014-10-29 20:45 - 00155136 _____ (Microsoft Corporation) C:\Windows\system32\charmap.exe
2014-12-09 18:57 - 2014-10-02 20:45 - 01177088 _____ (Microsoft Corporation) C:\Windows\system32\WsmSvc.dll
2014-12-09 18:57 - 2014-10-02 20:45 - 00248832 _____ (Microsoft Corporation) C:\Windows\system32\WSManMigrationPlugin.dll
2014-12-09 18:57 - 2014-10-02 20:45 - 00214016 _____ (Microsoft Corporation) C:\Windows\system32\WsmWmiPl.dll
2014-12-09 18:57 - 2014-10-02 20:45 - 00145920 _____ (Microsoft Corporation) C:\Windows\system32\WsmAuto.dll
2014-12-09 18:57 - 2014-10-02 20:44 - 00198656 _____ (Microsoft Corporation) C:\Windows\system32\WSManHTTPConfig.exe
2014-12-01 21:37 - 2014-10-17 20:33 - 00571904 _____ (Microsoft Corporation) C:\Windows\system32\oleaut32.dll
2014-12-01 21:36 - 2014-11-10 21:44 - 00550912 _____ (Microsoft Corporation) C:\Windows\system32\kerberos.dll
2014-12-01 21:36 - 2014-11-10 21:44 - 00186880 _____ (Microsoft Corporation) C:\Windows\system32\pku2u.dll
2014-12-01 21:36 - 2014-10-13 20:50 - 02363904 _____ (Microsoft Corporation) C:\Windows\system32\msi.dll
2014-12-01 21:36 - 2014-10-09 19:45 - 02379264 _____ (Microsoft Corporation) C:\Windows\system32\win32k.sys
2014-12-01 21:36 - 2014-10-02 20:44 - 00475136 _____ (Microsoft Corporation) C:\Windows\system32\audiosrv.dll
2014-12-01 21:36 - 2014-10-02 20:44 - 00442880 _____ (Microsoft Corporation) C:\Windows\system32\AUDIOKSE.dll
2014-12-01 21:36 - 2014-10-02 20:44 - 00374784 _____ (Microsoft Corporation) C:\Windows\system32\AudioEng.dll
2014-12-01 21:36 - 2014-10-02 20:44 - 00275968 _____ (Microsoft Corporation) C:\Windows\system32\EncDump.dll
2014-12-01 21:36 - 2014-10-02 20:44 - 00195584 _____ (Microsoft Corporation) C:\Windows\system32\AudioSes.dll
2014-12-01 21:36 - 2014-09-19 04:23 - 00259584 _____ (Microsoft Corporation) C:\Windows\system32\msv1_0.dll
2014-12-01 21:36 - 2014-09-19 04:23 - 00221184 _____ (Microsoft Corporation) C:\Windows\system32\ncrypt.dll
2014-12-01 21:36 - 2014-09-19 04:23 - 00172032 _____ (Microsoft Corporation) C:\Windows\system32\wdigest.dll
2014-12-01 21:36 - 2014-09-19 04:23 - 00065536 _____ (Microsoft Corporation) C:\Windows\system32\TSpkg.dll
2014-12-01 21:36 - 2014-09-19 04:23 - 00017408 _____ (Microsoft Corporation) C:\Windows\system32\credssp.dll
2014-12-01 21:36 - 2014-08-21 01:26 - 01237504 _____ (Microsoft Corporation) C:\Windows\system32\msxml3.dll
2014-12-01 21:36 - 2014-08-21 01:23 - 00002048 _____ (Microsoft Corporation) C:\Windows\system32\msxml3r.dll
2014-12-01 21:36 - 2014-08-11 20:36 - 00701440 _____ (Microsoft Corporation) C:\Windows\system32\IMJP10K.DLL
2014-12-01 21:35 - 2014-10-24 20:32 - 00067584 _____ (Microsoft Corporation) C:\Windows\system32\packager.dll
2014-12-01 21:35 - 2014-10-13 20:56 - 00136632 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\ksecpkg.sys
2014-12-01 21:35 - 2014-10-13 20:50 - 01059840 _____ (Microsoft Corporation) C:\Windows\system32\lsasrv.dll
2014-12-01 21:35 - 2014-10-13 20:50 - 00523776 _____ (Microsoft Corporation) C:\Windows\system32\termsrv.dll
2014-12-01 21:35 - 2014-10-13 20:47 - 00146432 _____ (Microsoft Corporation) C:\Windows\system32\msaudite.dll
2014-12-01 21:35 - 2014-10-13 20:46 - 00681984 _____ (Microsoft Corporation) C:\Windows\system32\adtschema.dll
2014-12-01 18:48 - 2014-12-01 21:00 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\AVAST Software
2014-12-01 18:48 - 2014-12-01 18:48 - 00323712 _____ (Dropbox, Inc.) C:\Users\Public\Desktop\DropboxInstallerAvast.exe
2014-12-01 18:48 - 2014-12-01 18:48 - 00000000 ____D () C:\Users\Marcia\AppData\Roaming\AVAST Software
2014-12-01 18:47 - 2014-12-01 18:47 - 00043152 _____ (AVAST Software) C:\Windows\avastSS.scr
2014-12-01 18:39 - 2014-12-01 18:39 - 00000000 ____D () C:\Program Files\AVAST Software
 
==================== One Month Modified Files and Folders =======
 
(If an entry is included in the fixlist, the file\folder will be moved.)
 
2014-12-21 20:20 - 2010-11-20 16:01 - 00782510 _____ () C:\Windows\system32\PerfStringBackup.INI
2014-12-21 20:20 - 2009-07-13 23:34 - 00031312 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2014-12-21 20:20 - 2009-07-13 23:34 - 00031312 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2014-12-21 20:19 - 2009-07-13 23:39 - 00071908 _____ () C:\Windows\setupact.log
2014-12-21 20:18 - 2012-04-12 06:29 - 00000000 ____D () C:\Users\Marcia\AppData\Roaming\Skype
2014-12-21 20:18 - 2011-07-28 17:51 - 01815082 _____ () C:\Windows\WindowsUpdate.log
2014-12-21 20:09 - 2009-07-13 23:53 - 00000006 ____H () C:\Windows\Tasks\SA.DAT
2014-12-21 16:54 - 2012-04-12 14:22 - 00000830 _____ () C:\Windows\Tasks\Adobe Flash Player Updater.job
2014-12-21 16:53 - 2011-08-26 21:37 - 00000886 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2014-12-21 16:26 - 2010-11-20 16:48 - 00235126 _____ () C:\Windows\PFRO.log
2014-12-21 15:49 - 2012-03-10 16:42 - 00000000 ____D () C:\Program Files\Microsoft Silverlight
2014-12-21 14:46 - 2014-11-01 06:18 - 00001760 _____ () C:\Windows\patsearch.bin
2014-12-18 07:30 - 2011-07-28 16:03 - 00030208 _____ () C:\Users\Marcia\Desktop\rolodex 209.wps
2014-12-17 06:42 - 2012-03-10 16:42 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Microsoft Silverlight
2014-12-15 20:35 - 2012-01-03 15:33 - 224157162 _____ () C:\Windows\MEMORY.DMP
2014-12-15 20:35 - 2012-01-03 15:33 - 00000000 ____D () C:\Windows\Minidump
2014-12-15 19:04 - 2011-07-28 15:01 - 00000000 ____D () C:\Users\Marcia\AppData\Local\VirtualStore
2014-12-11 20:53 - 2009-07-13 21:37 - 00000000 ____D () C:\Windows\rescache
2014-12-11 20:14 - 2014-05-07 04:41 - 00000000 ___SD () C:\Windows\system32\CompatTel
2014-12-11 20:14 - 2009-07-13 21:37 - 00000000 ____D () C:\Windows\AppCompat
2014-12-11 19:38 - 2011-07-28 15:07 - 00000000 ____D () C:\ProgramData\Microsoft Help
2014-12-11 19:32 - 2011-09-11 15:22 - 00000000 ____D () C:\Users\Marcia\Documents\My Labels
2014-12-09 18:54 - 2012-04-12 14:22 - 00701104 _____ (Adobe Systems Incorporated) C:\Windows\system32\FlashPlayerApp.exe
2014-12-09 18:54 - 2011-07-28 15:59 - 00071344 _____ (Adobe Systems Incorporated) C:\Windows\system32\FlashPlayerCPLApp.cpl
2014-12-02 13:20 - 2009-07-13 21:37 - 00000000 ____D () C:\Windows\Microsoft.NET
2014-12-02 13:13 - 2009-07-13 23:33 - 00443728 _____ () C:\Windows\system32\FNTCACHE.DAT
2014-12-01 21:13 - 2011-07-28 15:01 - 00000000 ____D () C:\Users\Marcia
2014-12-01 21:13 - 2009-07-13 21:37 - 00000000 ____D () C:\Windows\system32\wfp
2014-12-01 21:12 - 2013-09-19 12:46 - 00000000 ____D () C:\Program Files\Bonjour
2014-12-01 21:06 - 2010-11-20 19:47 - 00000000 ____D () C:\Program Files\Windows Journal
2014-12-01 21:06 - 2009-07-13 23:52 - 00000000 ____D () C:\Windows\Offline Web Pages
2014-12-01 21:06 - 2009-07-13 23:52 - 00000000 ____D () C:\Program Files\Windows Sidebar
2014-12-01 21:06 - 2009-07-13 23:52 - 00000000 ____D () C:\Program Files\Windows Photo Viewer
2014-12-01 21:06 - 2009-07-13 23:52 - 00000000 ____D () C:\Program Files\Windows Defender
2014-12-01 21:06 - 2009-07-13 23:52 - 00000000 ____D () C:\Program Files\DVD Maker
2014-12-01 21:06 - 2009-07-13 21:37 - 00000000 ____D () C:\Windows\system32\com
2014-12-01 21:06 - 2009-07-13 21:37 - 00000000 ____D () C:\Windows\system32\AdvancedInstallers
2014-12-01 21:06 - 2009-07-13 21:37 - 00000000 ____D () C:\Program Files\Common Files\System
2014-12-01 21:05 - 2014-01-04 16:02 - 00000000 ____D () C:\Users\Marcia\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Dashlane
2014-12-01 21:05 - 2014-01-04 16:01 - 00000000 ____D () C:\Users\Marcia\AppData\Roaming\Dashlane
2014-12-01 21:05 - 2011-07-28 15:59 - 00000000 ____D () C:\Windows\system32\Macromed
2014-12-01 21:05 - 2009-07-13 21:37 - 00000000 ____D () C:\Windows\system32\NDF
2014-12-01 21:01 - 2014-08-29 17:37 - 00000000 ____D () C:\Program Files\iTunes
2014-12-01 21:01 - 2014-07-30 07:54 - 00000000 ____D () C:\Program Files\Mozilla Firefox
2014-12-01 21:01 - 2014-06-15 19:14 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\McAfee Security Scan Plus
2014-12-01 21:01 - 2014-06-15 19:14 - 00000000 ____D () C:\Program Files\McAfee Security Scan
2014-12-01 21:01 - 2014-05-20 18:08 - 00000000 ____D () C:\Program Files\Common Files\Skype
2014-12-01 21:01 - 2014-05-14 05:16 - 00000000 ____D () C:\Program Files\Common Files\DESIGNER
2014-12-01 21:01 - 2013-09-19 12:48 - 00000000 ____D () C:\Program Files\Apple Software Update
2014-12-01 21:01 - 2012-04-27 14:48 - 00000000 ____D () C:\Program Files\Mozilla Maintenance Service
2014-12-01 21:01 - 2011-12-11 10:38 - 00000000 ____D () C:\Program Files\Coupons
2014-12-01 21:01 - 2011-08-23 17:35 - 00000000 ____D () C:\ProgramData\McAfee Security Scan
2014-12-01 21:01 - 2011-07-28 15:22 - 00000000 ____D () C:\Program Files\Roxio
2014-12-01 21:01 - 2011-07-28 15:22 - 00000000 ____D () C:\Program Files\Common Files\SureThing Shared
2014-12-01 21:01 - 2011-07-28 15:22 - 00000000 ____D () C:\Program Files\Common Files\Sonic Shared
2014-12-01 21:01 - 2011-07-28 15:10 - 00000000 ____D () C:\Program Files\Microsoft Works
2014-12-01 21:00 - 2009-07-13 21:37 - 00000000 ____D () C:\Windows\registration
2014-12-01 20:52 - 2011-08-22 19:27 - 00000000 ____D () C:\Users\Marcia\AppData\Local\Mozilla
2014-12-01 18:59 - 2014-11-02 12:14 - 00000000 ____D () C:\Users\Marcia\AppData\Roaming\Dropbox
2014-12-01 18:39 - 2014-11-02 11:39 - 00000000 ____D () C:\ProgramData\AVAST Software
2014-11-24 14:04 - 2011-07-28 17:02 - 00229000 ____N (Microsoft Corporation) C:\Windows\system32\MpSigStub.exe
 
Some content of TEMP:
====================
C:\Users\Marcia\AppData\Local\Temp\22E3472C-41DE-F632-559E-3258B51C1E7F.exe
C:\Users\Marcia\AppData\Local\Temp\5C7A64A1-97F3-5DDD-E9D4-76400A2011CF.dll
C:\Users\Marcia\AppData\Local\Temp\5C7A64A1-97F3-5DDD-E9D4-76400A2011CF.exe
C:\Users\Marcia\AppData\Local\Temp\ApnStub.exe
C:\Users\Marcia\AppData\Local\Temp\contentDATs.exe
C:\Users\Marcia\AppData\Local\Temp\g17wbmkq.dll
C:\Users\Marcia\AppData\Local\Temp\installhelper.dll
C:\Users\Marcia\AppData\Local\Temp\install_reader10_en_air_mssa_aih.exe
C:\Users\Marcia\AppData\Local\Temp\jre-6u29-windows-i586-iftw-rv.exe
C:\Users\Marcia\AppData\Local\Temp\jre-6u33-windows-i586-iftw.exe
C:\Users\Marcia\AppData\Local\Temp\jre-6u37-windows-i586-iftw.exe
C:\Users\Marcia\AppData\Local\Temp\jre-7u11-windows-i586-iftw.exe
C:\Users\Marcia\AppData\Local\Temp\jre-7u21-windows-i586-iftw.exe
C:\Users\Marcia\AppData\Local\Temp\jre-7u60-windows-i586-iftw.exe
C:\Users\Marcia\AppData\Local\Temp\jre-7u67-windows-i586-iftw.exe
C:\Users\Marcia\AppData\Local\Temp\Quarantine.exe
C:\Users\Marcia\AppData\Local\Temp\SecurityScan_Release.exe
C:\Users\Marcia\AppData\Local\Temp\selectngoad.exe
C:\Users\Marcia\AppData\Local\Temp\SkypeSetup.exe
C:\Users\Marcia\AppData\Local\Temp\sqlite3.dll
C:\Users\Marcia\AppData\Local\Temp\SRAssetsHelper.dll
C:\Users\Marcia\AppData\Local\Temp\wperfenhancer.0b713cf660f9c0fe466fde2fa17884b64631e302.dll
C:\Users\Marcia\AppData\Local\Temp\wperfenhancer.14d44b024a11c0606406376ab2fb52c8bbbce08f.dll
C:\Users\Marcia\AppData\Local\Temp\wperfenhancer.b5ca46fcf3c350f80ce0b51352ec1927a4f3831d.dll
 
 
==================== Bamital & volsnap Check =================
 
(There is no automatic fix for files that do not pass verification.)
 
C:\Windows\explorer.exe => File is digitally signed
C:\Windows\system32\winlogon.exe => File is digitally signed
C:\Windows\system32\wininit.exe => File is digitally signed
C:\Windows\system32\svchost.exe => File is digitally signed
C:\Windows\system32\services.exe => File is digitally signed
C:\Windows\system32\User32.dll => File is digitally signed
C:\Windows\system32\userinit.exe => File is digitally signed
C:\Windows\system32\rpcss.dll => File is digitally signed
C:\Windows\system32\Drivers\volsnap.sys => File is digitally signed
 
 
LastRegBack: 2014-12-15 18:32
 
==================== End Of Log ============================

 



#4 nasdaq

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Posted 22 December 2014 - 09:07 AM

Run this tool to clean your Temporary files/Folders.

Download TFC to your desktop
  • Close any open windows.
  • Double click the TFC icon to run the program.
  • TFC will close all open programs itself in order to run.
  • Click the Start button to begin the process.
  • Allow TFC to run uninterrupted, it should not take long to finish.
  • Once it's finished, click OK to reboot.
  • If it does not reboot, reboot your system manually.
===

Open notepad (Start =>All Programs => Accessories => Notepad). Please copy the entire contents of the code box below.
start

CloseProcesses:

GroupPolicy: Group Policy on Chrome detected <======= ATTENTION
CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION
SearchScopes: HKU\.DEFAULT -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-19 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-20 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
FF Plugin: @microsoft.com/GENUINE -> disabled No File
FF Plugin ProgramFiles/Appdata: C:\Program Files\mozilla firefox\plugins\npCouponPrinter.dll (Coupons, Inc.)
FF Plugin ProgramFiles/Appdata: C:\Program Files\mozilla firefox\plugins\npMozCouponPrinter.dll (Coupons, Inc.)
CHR dev: Chrome dev build detected! <======= ATTENTION
CHR Extension: (Google Wallet) - C:\Users\Marcia\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2013-08-23]

End
Save the files as fixlist.txt into the same folder as FRST

Run FRST and click Fix only once and wait.

Restart the computer normally to reset the registry.

The tool will create a log Fixlog.txt please post it to your reply.
===

Remove the proxy settings.

In Internet Explorer go to Tools - Internet Options - Connections Tab - Lan Settings and remove the reference to 127.0.0.1:xxxxx if found, then uncheck "Use a proxy server" and check "Automatically detect settings".

If required press the Apply button.
===

If you use Firefox in Tools Menu > Options... > Advanced Tab > Network Tab > Connection > Settings. Select the Auto-detect proxy settings for this network option. Or no proxy if you do not need it.
===

Click the StartBtn.gif button. In the Search box, type Command Prompt, and then, in the list of results, double-click Command Prompt.

at the cursor type:
ipconfig /flushdns <-- (A space between g and / is needed)

ipconfig /release

repeat with
ipconfig /renew

Then hit Enter, type Exit, hit the Enter key.

You may need to run CMD - Command Prompt on Vista - Windows 7/8 with Elevated Privilege
http://www.bleepingcomputer.com/tutorials/windows-elevated-command-prompt/
<<<>>>

Restart the computer normally to reset the registry.

====

How is the computer running now?

#5 dzkatz

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Posted 24 December 2014 - 05:11 PM

Hey thanks again for your help.

 

The FRST didn't work as expected. When I hit fix, it errored out because it couldn't find the last directory in the fixlist (CHR Extension: (Google Wallet) - C:\Users\Marcia\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2013-08-23]). I looked in the directory and couldn't find it either, although there were other folders in the \extentsions\ directory.

 

The log is below.

 

I also had trouble with ipconfig /renew. It said the wifi had no media connected or something.

 

Still, I was able to complete the rest of the steps and the machine seems to be working much better. Firefox and IE are working as expected. When I started chrome I got a popup from Supercoupon. I went into extensions and saw there were about 5 extensions that looked to be adware, so I removed them all and everything seems to be working fine now.

 

Think i'm in the clear or should we look at anything else?

 

Thanks!

 

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x86) Version: 21-12-2014 01
Ran by Marcia at 2014-12-24 15:41:16 Run:1
Running from F:\
Loaded Profile: Marcia (Available profiles: Marcia)
Boot Mode: Normal

==============================================

Content of fixlist:
*****************
start

CloseProcesses:

GroupPolicy: Group Policy on Chrome detected <======= ATTENTION
CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION
SearchScopes: HKU\.DEFAULT -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-19 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-20 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
FF Plugin: @microsoft.com/GENUINE -> disabled No File
FF Plugin ProgramFiles/Appdata: C:\Program Files\mozilla firefox\plugins\npCouponPrinter.dll (Coupons, Inc.)
FF Plugin ProgramFiles/Appdata: C:\Program Files\mozilla firefox\plugins\npMozCouponPrinter.dll (Coupons, Inc.)
CHR dev: Chrome dev build detected! <======= ATTENTION
CHR Extension: (Google Wallet) - C:\Users\Marcia\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2013-08-23]

End
*****************

Processes closed successfully.
C:\Windows\system32\GroupPolicy\Machine => Moved successfully.
C:\Windows\system32\GroupPolicy\GPT.ini => Moved successfully.
"HKLM\SOFTWARE\Policies\Google" => Key deleted successfully.
HKU\.DEFAULT\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope => value deleted successfully.
HKU\S-1-5-19\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope => value deleted successfully.
HKU\S-1-5-20\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope => value deleted successfully.
"HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE" => Key deleted successfully.
FF Plugin ProgramFiles/Appdata: C:\Program Files\mozilla firefox\plugins\npCouponPrinter.dll (Coupons, Inc.) => Error: No automatic fix found for this entry.
FF Plugin ProgramFiles/Appdata: C:\Program Files\mozilla firefox\plugins\npMozCouponPrinter.dll (Coupons, Inc.) => Error: No automatic fix found for this entry.
CHR dev: Chrome dev build detected! <======= ATTENTION => Error: No automatic fix found for this entry.
C:\Users\Marcia\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda => Moved successfully.
 



#6 nasdaq

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Posted 25 December 2014 - 09:01 AM

One last scan.

Download Security Check by screen317 from here
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
p.s.
If the SecurityCheck program fails to run for any reason, run it as an Administrator.

If the site is busy or not available use this mirror site:
http://www.bleepingcomputer.com/download/securitycheck/

How is the computer running now?

======

#7 dzkatz

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Posted 25 December 2014 - 09:55 AM

thanks for help on Christmas morning Santa

 

 

 

 

 Results of screen317's Security Check version 0.99.93  
 Windows 7 Service Pack 1 x86 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
 WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
 Java 7 Update 67  
 Java version 32-bit out of Date!
  Adobe Flash Player     15.0.0.246 Flash Player out of Date!  
 Adobe Reader 10.1.12 Adobe Reader out of Date!  
 Mozilla Firefox 31.0 Firefox out of Date!  
 Google Chrome 38.0.2125.111 Google Chrome out of date!  
````````Process Check: objlist.exe by Laurent````````  
 Malwarebytes Anti-Malware mbamservice.exe  
 Malwarebytes Anti-Malware mbam.exe  
 Malwarebytes Anti-Malware mbamscheduler.exe   
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 2%
````````````````````End of Log``````````````````````



#8 nasdaq

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Posted 25 December 2014 - 11:22 AM

Your version of Java is outdated and needs to be updated to take advantage of fixes that have eliminated security vulnerabilities.
The latest version is Java 7 Update 71 for the 32 bit Operating system.
Java 8 Update 25 for the 64 bit Operating system.

You can manually check your present version and update as recommended.
https://www.java.com/en/download/installed.jsp

Be careful not to install malware posing as Java update!
Important read this blog.
http://blog.trendmicro.com/trendlabs-security-intelligence/malware-poses-as-an-update-for-java-0-day-fix/

Quoted from the page.
"In light of the recent events surrounding Java, users must seriously consider their use of Java. Do they really need it? If yes, make sure that users follow the steps we recommended and get the security update directly from the official oracle website." at:
http://www.oracle.com/technetwork/java/javase/downloads/index.html

How to disable Java in your browsers
http://www.infoworld.com/t/web-browsers/how-disable-java-in-your-browsers-210882


If present remove the old version(s) of Java using the Add/Remove Programs applet.

Java 7 Update 67

===

Get the latest version of the Adobe Reader.
http://get.adobe.com/reader/
Before your download I suggest you unckeck the box on the top right "Yes, install McAfee Security Scan Plus - optional" this is not required if you are not a McAfee subscriber. While the installation is in progress you can also deny the installation of any other programs that may be suggested.

When installed remove your old version of the Reader using the Add/Remove Programs applet if present.
<<<>>>

Critical vulnerabilities have been identified in old version of Adobe Flash Player please get the latest version.

Flash test site:
http://www.adobe.com/software/flash/about/
Install the new version or if you have the latest close the windows.

Flash Player Help / Find version
http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html#main_Find_the_Flash_Player_version_installed_on_your_machine
===

If all is well.

To learn more about how to protect yourself while on the internet read this little guide Best security practices Keep safe.
http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/
===

#9 nasdaq

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Posted 31 December 2014 - 10:20 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.




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