Hi, My name is Janet and until Friday, 12 December 2014, I have never had a virus. I found this website while searching for help with Cryptowall after the thugs encrypted roughly my photos. I was doing a backup with three external hard drives from my laptop and everything is now encrypted - hundreds of thousands of photos. Sadly, I am desperate enough to pay the ransom, however, the links provided are all broken. I am wondering if anyone has received a working link from these thugs and if so would you provide it to me? The last 4 digits are what make us unique from each other - I would like to try a working link with my unique numbers to see if I can get through, pay with Bitcoin and get a key to my files. I spoke with the FBI office in Tampa, FL and they told me to just wipe my hard drive (?????) and not pay the ransom. If anyone can help me please contact me! I know everyone here understands how I feel. I am sick over this and in the middle of Christmas Card season with my clients, too! Thank you for reading and thanks for such a cool website and forum!! Best to all, Janet, a very depressed photographer in Florida.