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Computer reboots continuously


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#1 javelina

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Posted 15 December 2014 - 01:23 PM

My computer has started rebooting continuosly in Normal mode. I am using Windows XP. The computer works in Safe Mode. I have done one system restore to the most recent restore point. After this, the computer still reboots continuously in Normal mode.

Thanks in advance for your help!

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#2 JohnC_21

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Posted 15 December 2014 - 03:22 PM

Hello, and Welcome

 

Tap F8 at boot. Select "Disable Auto Restart on System Failure" then reboot. Does XP throw a blue screen? If it does, what is the stop error code?



#3 javelina

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Posted 15 December 2014 - 04:04 PM

Thank you! Here is the stop error code: 0x00000000A (0x00000000, 0x0000001c, x000000001,0x804FB09C)

#4 JohnC_21

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Posted 15 December 2014 - 04:58 PM

From your description it seems there is some kind of driver conflict. Are you able to use System Restore to take the computer back to a date before the problem happened? You can do this in safe mode. Make sure any files you placed on the desktop after the restore point date is copied to your My Documents folder? http://pcsupport.about.com/od/fixtheproblem/ht/system-restore-xp.htm

#5 javelina

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Posted 15 December 2014 - 05:36 PM

Thank you! My first system restore didn't work, but after reading your message, I have now restored to the previous point. I had been reluctant to try this without some insight. It appears to be successful as I am typing this in normal mode on my P.C. I really appreciate your help in salvaging this Monday.



#6 JohnC_21

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Posted 15 December 2014 - 05:52 PM

Thank you for the update. Glad it worked for you.






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