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Custom Built Computer Freezing


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8 replies to this topic

#1 countdraken

countdraken

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Posted 14 December 2014 - 07:03 PM

I have a custom built computer I put together in 2011.  It didn't have problems until 6 months ago.  The computer will freeze at random times after streaming music from iheartradio, watching youtube, or playing a video game.  When the computer freezes the sound turns into a blaring noise until I hard reset the thing.  I have tested running the computer with each RAM stick by itself and without the graphics card, and the problem still persists.  I have run chkdsk and still have not found anything that helps me pin point the issue.  What can I do to figure out what is causing the freezing issue?

 

Thanks for the help.


Edited by hamluis, 17 December 2014 - 08:24 AM.
Moved from Win 7 to AII - Hamluis.


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#2 hamluis

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Posted 14 December 2014 - 07:59 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#3 countdraken

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Posted 14 December 2014 - 08:06 PM

MiniToolBox by Farbar  Version: 30-11-2014
Ran by Duzy (administrator) on 14-12-2014 at 19:52:55
Running from "C:\Users\Duzy\Downloads"
Microsoft Windows 7 Ultimate  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (12/14/2014 07:15:21 PM) (Source: MouseKeyboardCenter) (User: )
Description: Unknown Node:#text -->
 
Error: (12/01/2014 06:05:33 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 4508
 
Error: (12/01/2014 06:05:33 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 4508
 
Error: (12/01/2014 06:05:33 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (11/09/2014 01:50:45 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 6942
 
Error: (11/09/2014 01:50:45 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 6942
 
Error: (11/09/2014 01:50:45 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (11/08/2014 01:14:09 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 8019
 
Error: (11/08/2014 01:14:09 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 8019
 
Error: (11/08/2014 01:14:09 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
 
System errors:
=============
Error: (12/14/2014 06:46:58 PM) (Source: Service Control Manager) (User: )
Description: The Peer Networking Grouping service depends on the Peer Name Resolution Protocol service which failed to start because of the following error: 
%%-2140993535
 
Error: (12/14/2014 06:46:58 PM) (Source: Service Control Manager) (User: )
Description: The Peer Name Resolution Protocol service terminated with the following error: 
%%-2140993535
 
Error: (12/14/2014 06:46:58 PM) (Source: Service Control Manager) (User: )
Description: The Peer Networking Grouping service depends on the Peer Name Resolution Protocol service which failed to start because of the following error: 
%%-2140993535
 
Error: (12/14/2014 06:46:58 PM) (Source: Service Control Manager) (User: )
Description: The Peer Name Resolution Protocol service terminated with the following error: 
%%-2140993535
 
Error: (12/14/2014 06:46:58 PM) (Source: PNRPSvc) (User: )
Description: 0x80630801
 
Error: (12/14/2014 06:46:58 PM) (Source: PNRPSvc) (User: )
Description: 0x80630801
 
Error: (12/14/2014 06:46:47 PM) (Source: Service Control Manager) (User: )
Description: The Peer Networking Grouping service depends on the Peer Name Resolution Protocol service which failed to start because of the following error: 
%%-2140993535
 
Error: (12/14/2014 06:46:47 PM) (Source: Service Control Manager) (User: )
Description: The Peer Name Resolution Protocol service terminated with the following error: 
%%-2140993535
 
Error: (12/14/2014 06:46:47 PM) (Source: PNRPSvc) (User: )
Description: 0x80630801
 
Error: (12/14/2014 06:44:29 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load: 
SWIPsec
 
 
Microsoft Office Sessions:
=========================
 
CodeIntegrity Errors:
===================================
  Date: 2013-08-28 21:38:45.770
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2013-08-28 21:38:45.707
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
 
 
 Update for Microsoft Office 2007 (KB2508958) (HKLM-x32\...\{90120000-0012-0000-0000-0000000FF1CE}_STANDARD_{0C5823AA-7B6F-44E1-8D5B-8FD1FF0E6438}) (Version:  - Microsoft)
@BIOS (HKLM-x32\...\{B2DC3F08-2EB2-49A5-AA24-15DFC8B1CB83}) (Version: 2.12 - GIGABYTE)
=========================== Installed Programs ============================
Adobe Acrobat X Pro - English, Français, Deutsch (HKLM-x32\...\{AC76BA86-1033-F400-7760-000000000005}) (Version: 10.0.0 - Adobe Systems)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 3.1.0.4880 - Adobe Systems Incorporated)
Adobe AIR (x32 Version: 3.1.0.4880 - Adobe Systems Incorporated) Hidden
Adobe Community Help (HKLM-x32\...\chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 3.4.980 - Adobe Systems Incorporated.)
Adobe Community Help (x32 Version: 3.4.980 - Adobe Systems Incorporated.) Hidden
Adobe Content Viewer (HKLM-x32\...\com.adobe.dmp.contentviewer) (Version: 1.4.0 - Adobe Systems Incorporated)
Adobe Content Viewer (x32 Version: 1.4.0 - Adobe Systems Incorporated) Hidden
Adobe Creative Suite 5.5 Design Premium (HKLM-x32\...\{60E59A6C-7399-495A-B85C-C829F4E59602}) (Version: 5.5 - Adobe Systems Incorporated)
Adobe Download Assistant (HKLM-x32\...\com.adobe.downloadassistant.AdobeDownloadAssistant) (Version: 1.0.6 - Adobe Systems Incorporated)
Adobe Download Assistant (x32 Version: 1.0.6 - Adobe Systems Incorporated) Hidden
Adobe Flash Player 12 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 12.0.0.70 - Adobe Systems Incorporated)
Adobe Flash Player 12 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 12.0.0.77 - Adobe Systems Incorporated)
Adobe Reader XI (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.00 - Adobe Systems Incorporated)
Adobe Widget Browser (HKLM-x32\...\com.adobe.WidgetBrowser.E7BED6E5DDA59983786DD72EBFA46B1598278E07.1) (Version: 2.0 Build 230 - Adobe Systems Incorporated.)
Adobe Widget Browser (x32 Version: 2.0.230 - Adobe Systems Incorporated.) Hidden
Apple Application Support (HKLM-x32\...\{46F044A5-CE8B-4196-984E-5BD6525E361D}) (Version: 2.3.6 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{B8AD779A-82DA-4365-A7D0-AD3DCFC55CFF}) (Version: 5.1.1.4 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
AutoGreen B10.1021.1 (HKLM-x32\...\InstallShield_{C75FAD21-EC08-42F3-92D6-C9C0AB355345}) (Version: 1.00.0000 - GIGABYTE)
AutoGreen B10.1021.1 (x32 Version: 1.00.0000 - GIGABYTE) Hidden
AVG 2015 (HKLM\...\AVG) (Version: 2015.0.5577 - AVG Technologies)
AVG 2015 (Version: 15.0.4235 - AVG Technologies) Hidden
AVG 2015 (Version: 15.0.5577 - AVG Technologies) Hidden
AVG Web TuneUp (HKLM-x32\...\AVG Web TuneUp) (Version: 3.1.0.7 - AVG Technologies)
Battle.net (HKLM-x32\...\Battle.net) (Version:  - Blizzard Entertainment)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Borderlands (HKLM-x32\...\Steam App 8980) (Version:  - Gearbox Software)
Borderlands 2 (HKLM-x32\...\Steam App 49520) (Version:  - Gearbox Software)
CutePDF Writer 2.8 (HKLM\...\CutePDF Writer Installation) (Version:  - )
CyberLink PhotoDirector 3 (HKLM-x32\...\InstallShield_{39337565-330E-4ab6-A9AE-AC81E0720B10}) (Version: 3.0.3618 - CyberLink Corp.)
CyberLink PhotoDirector 3 (x32 Version: 3.0.3618 - CyberLink Corp.) Hidden
Diablo III (HKLM-x32\...\Diablo III) (Version:  - Blizzard Entertainment)
Easy Tune 6 B11.0630.1 (HKLM-x32\...\InstallShield_{457D7505-D665-4F95-91C3-ECB8C56E9ACA}) (Version: 1.00.0000 - GIGABYTE)
Easy Tune 6 B11.0630.1 (x32 Version: 1.00.0000 - GIGABYTE) Hidden
EPSON NX100 Series Printer Uninstall (HKLM\...\EPSON NX100 Series) (Version:  - SEIKO EPSON Corporation)
EPSON Scan (HKLM-x32\...\EPSON Scanner) (Version:  - )
Flyff version V18 (HKLM-x32\...\{2711FDC5-B900-4BEB-BD60-D75BEC01AB6B}_is1) (Version: V18 - gPotato)
GIMP 2.8.2 (HKLM\...\GIMP-2_is1) (Version: 2.8.2 - The GIMP Team)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 39.0.2171.95 - Google Inc.)
Google Earth Plug-in (HKLM-x32\...\{4AB54F11-2F8C-11E3-B09F-B8AC6F97B88E}) (Version: 7.1.2.2041 - Google)
Google Talk Plugin (HKLM-x32\...\{0C5C1177-94C5-3EFB-A8BE-3F6AF1AF887F}) (Version: 5.38.6.0 - Google)
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
ImgBurn (HKLM-x32\...\ImgBurn) (Version: 2.5.7.0 - LIGHTNING UK!)
Intel® Control Center (HKLM-x32\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1007 - Intel Corporation)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 7.0.0.1118 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2418 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 10.6.0.1002 - Intel Corporation)
iTunes (HKLM\...\{CF8FFD12-602B-422D-AF1D-511B411E7632}) (Version: 10.6.1.7 - Apple Inc.)
Java 7 Update 65 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83217025FF}) (Version: 7.0.650 - Oracle)
Java 8 Update 25 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218025F0}) (Version: 8.0.250 - Oracle Corporation)
Java Auto Updater (x32 Version: 2.8.25.18 - Oracle Corporation) Hidden
League of Legends (HKLM-x32\...\League of Legends 3.0.0) (Version: 3.0.0 - Riot Games)
League of Legends (x32 Version: 3.0.0 - Riot Games) Hidden
Malwarebytes Anti-Malware version 1.75.0.1300 (HKLM-x32\...\Malwarebytes' Anti-Malware_is1) (Version: 1.75.0.1300 - Malwarebytes Corporation)
Marvel Puzzle Quest: Dark Reign (HKLM-x32\...\Steam App 234330) (Version:  - )
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft ASP.NET MVC 4 Runtime (HKLM-x32\...\{3FE312D5-B862-40CE-8E4E-A6D8ABF62736}) (Version: 4.0.40804.0 - Microsoft Corporation)
Microsoft Camera Codec Pack (HKLM\...\{A6A4A258-0A48-4F76-B8F1-61F0514594DD}) (Version: 16.4.1970.0624 - Microsoft Corporation)
Microsoft Corporation (Version: 9.1.0.0 - Microsoft Corporation) Hidden
Microsoft Corporation (x32 Version: 9.1.0.0 - Microsoft Corporation) Hidden
Microsoft LifeCam (HKLM\...\{6965A8D2-465D-4F98-9FAA-0E9E2348F329}) (Version: 3.22.270.0 - Microsoft Corporation)
Microsoft Mouse and Keyboard Center (HKLM\...\Microsoft Mouse and Keyboard Center) (Version: 2.2.173.0 - Microsoft Corporation)
Microsoft Mouse and Keyboard Center (Version: 2.2.173.0 - Microsoft Corporation) Hidden
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{90120000-0012-0000-0000-0000000FF1CE}_STANDARD_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office 2007 Service Pack 3 (SP3) (x32 Version:  - Microsoft) Hidden
Microsoft Office Excel MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3) (x32 Version:  - Microsoft) Hidden
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Standard 2007 (HKLM-x32\...\STANDARD) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office Standard 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM-x32\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
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Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
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Microsoft_VC80_CRT_x86 (x32 Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC80_CRT_x86_x64 (Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC80_MFC_x86 (x32 Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC80_MFC_x86_x64 (Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC80_MFCLOC_x86 (x32 Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC80_MFCLOC_x86_x64 (Version: 80.50727.4053 - Adobe) Hidden
Microsoft_VC90_ATL_x86 (x32 Version: 1.00.0000 - Adobe) Hidden
Microsoft_VC90_ATL_x86_x64 (Version: 1.00.0000 - Adobe) Hidden
Microsoft_VC90_CRT_x86 (x32 Version: 1.00.0000 - Adobe) Hidden
Microsoft_VC90_CRT_x86_x64 (Version: 1.00.0000 - Adobe) Hidden
Microsoft_VC90_MFC_x86 (x32 Version: 1.00.0000 - Adobe) Hidden
Microsoft_VC90_MFC_x86_x64 (Version: 1.00.0000 - Adobe) Hidden
Microsoft_VC90_MFCLOC_x86 (x32 Version: 1.00.0000 - Adobe) Hidden
Microsoft_VC90_MFCLOC_x86_x64 (Version: 1.00.0000 - Adobe) Hidden
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
Nike+ Connect (HKLM-x32\...\Nike+ Connect) (Version: 6.6.21 - Nike)
Nikon Message Center (HKLM-x32\...\{D2FCC1AE-6311-47C5-8130-C6C66D77DD71}) (Version: 0.92.000 - Nikon)
Nikon RAW Codec (HKLM-x32\...\{C8616041-2802-4DE2-B3BD-6285AAD65C2A}) (Version: 1.00.0000 - Nikon)
Nikon Transfer (HKLM-x32\...\{E9757890-7EC5-46C8-99AB-B00F07B6525C}) (Version: 1.1.1 - Nikon)
NVIDIA 3D Vision Controller Driver 344.75 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.NVIRUSB) (Version: 344.75 - NVIDIA Corporation)
NVIDIA 3D Vision Driver 344.75 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision) (Version: 344.75 - NVIDIA Corporation)
NVIDIA Control Panel 344.75 (Version: 344.75 - NVIDIA Corporation) Hidden
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NVIDIA GeForce Experience Service (Version: 16.13.42 - NVIDIA Corporation) Hidden
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NVIDIA HD Audio Driver 1.3.32.1 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.32.1 - NVIDIA Corporation)
NVIDIA Install Application (Version: 2.1002.162.1284 - NVIDIA Corporation) Hidden
NVIDIA LED Visualizer 1.0 (Version: 1.0 - NVIDIA Corporation) Hidden
NVIDIA Network Service (Version: 2.0 - NVIDIA Corporation) Hidden
NVIDIA PhysX (x32 Version: 9.14.0702 - NVIDIA Corporation) Hidden
NVIDIA PhysX System Software 9.14.0702 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.14.0702 - NVIDIA Corporation)
NVIDIA ShadowPlay 16.13.42 (Version: 16.13.42 - NVIDIA Corporation) Hidden
NVIDIA Stereoscopic 3D Driver (x32 Version: 7.17.12.6514 - NVIDIA Corporation) Hidden
NVIDIA Update 16.13.42 (Version: 16.13.42 - NVIDIA Corporation) Hidden
NVIDIA Update Core (Version: 16.13.42 - NVIDIA Corporation) Hidden
NVIDIA Virtual Audio 1.2.25 (Version: 1.2.25 - NVIDIA Corporation) Hidden
ON_OFF Charge B11.0110.1 (HKLM-x32\...\{3DECD372-76A1-4483-BF10-B547790A3261}) (Version: 1.00.0001 - GIGABYTE)
Pando Media Booster (HKLM-x32\...\{980A182F-E0A2-4A40-94C1-AE0C1235902E}) (Version: 2.6.0.7 - Pando Networks Inc.)
Pazera Free 3GP to AVI Converter 1.4 (HKLM-x32\...\{E39CFEE2-008E-459A-ADFD-60852A445D48}_is1) (Version: 1.4 - Jacek Pazera)
PDF Settings CS5 (x32 Version: 10.0 - Adobe Systems Incorporated) Hidden
Picture Control Utility (HKLM-x32\...\{87441A59-5E64-4096-A170-14EFE67200C3}) (Version: 1.1.2 - Nikon)
Portal (HKLM-x32\...\Steam App 400) (Version:  - Valve)
QuickTime 7 (HKLM-x32\...\{111EE7DF-FC45-40C7-98A7-753AC46B12FB}) (Version: 7.75.80.95 - Apple Inc.)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.56.316.2012 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6662 - Realtek Semiconductor Corp.)
Recuva (HKLM\...\Recuva) (Version: 1.48 - Piriform)
SHIELD Streaming (Version: 3.1.200 - NVIDIA Corporation) Hidden
SHIELD Wireless Controller Driver (Version: 16.13.42 - NVIDIA Corporation) Hidden
Skype™ 6.16 (HKLM-x32\...\{7A3C7E05-EE37-47D6-99E1-2EB05A3DA3F7}) (Version: 6.16.105 - Skype Technologies S.A.)
SlimDrivers (HKLM-x32\...\{A5457401-D56A-43F2-9524-78E54A7FC07A}) (Version: 2.2.32705 - SlimWare Utilities, Inc.)
Smart 6 B11.0512.1 (HKLM-x32\...\{3B35725F-C623-4A1E-B5CC-99C0868679E3}) (Version: 1.00.0000 - GIGABYTE)
SonicWALL Global VPN Client (HKLM\...\{5E2D889D-FAFC-4E76-A851-3695ABA1A76F}) (Version: 4.2.6 - SonicWALL)
Steam (HKLM-x32\...\{048298C9-A4D3-490B-9FF9-AB023A9238F3}) (Version: 1.0.0.0 - Valve Corporation)
System Requirements Lab CYRI (HKLM-x32\...\{943A8D28-80D6-41DC-AE94-81FEB42041BF}) (Version: 4.5.1.0 - Husdawg, LLC)
Trine 2 (HKLM-x32\...\Steam App 35720) (Version:  - )
Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{90120000-0012-0000-0000-0000000FF1CE}_STANDARD_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
Update for Microsoft Office 2007 Help for Common Features (KB963673) (HKLM-x32\...\{90120000-006E-0409-0000-0000000FF1CE}_STANDARD_{AB365889-0395-4FAD-B702-CA5985D53D42}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition (HKLM-x32\...\{90120000-0012-0000-0000-0000000FF1CE}_STANDARD_{A024FC7B-77DE-45DE-A058-1C049A17BFB3}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (HKLM-x32\...\{90120000-0012-0000-0000-0000000FF1CE}_STANDARD_{CB68A5B0-3508-4193-AEB9-AF636DAECE0F}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (HKLM-x32\...\{90120000-002A-0000-1000-0000000FF1CE}_STANDARD_{CB68A5B0-3508-4193-AEB9-AF636DAECE0F}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition (HKLM-x32\...\{90120000-0012-0000-0000-0000000FF1CE}_STANDARD_{E9A82945-BA29-4EE8-8F2A-2F49545E9CF2}) (Version:  - Microsoft)
Update for Microsoft Office Excel 2007 Help (KB963678) (HKLM-x32\...\{90120000-0016-0409-0000-0000000FF1CE}_STANDARD_{199DF7B6-169C-448C-B511-1054101BE9C9}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition (HKLM-x32\...\{90120000-001A-0409-0000-0000000FF1CE}_STANDARD_{ED38F8A3-4F61-494E-8BCA-E3AC7760C924}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 (KB2863811) 32-Bit Edition (HKLM-x32\...\{90120000-0012-0000-0000-0000000FF1CE}_STANDARD_{53DEC068-4690-4F6B-9946-7D21EF02236B}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 Help (KB963677) (HKLM-x32\...\{90120000-001A-0409-0000-0000000FF1CE}_STANDARD_{0451F231-E3E3-4943-AB9F-58EB96171784}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2920789) 32-Bit Edition (HKLM-x32\...\{90120000-0012-0000-0000-0000000FF1CE}_STANDARD_{9913305E-D4AC-4D26-B30F-799D529FB282}) (Version:  - Microsoft)
Update for Microsoft Office PowerPoint 2007 (KB2597972) 32-Bit Edition (HKLM-x32\...\{90120000-0012-0000-0000-0000000FF1CE}_STANDARD_{7B9D2746-D03B-442B-A691-90B748E316B4}) (Version:  - Microsoft)
Update for Microsoft Office Powerpoint 2007 Help (KB963669) (HKLM-x32\...\{90120000-0018-0409-0000-0000000FF1CE}_STANDARD_{397B1D4F-ED7B-4ACA-A637-43B670843876}) (Version:  - Microsoft)
Update for Microsoft Office Script Editor Help (KB963671) (HKLM-x32\...\{90120000-006E-0409-0000-0000000FF1CE}_STANDARD_{CD11C6A2-FFC6-4271-8EAB-79C3582F505C}) (Version:  - Microsoft)
Update for Microsoft Office Word 2007 Help (KB963665) (HKLM-x32\...\{90120000-001B-0409-0000-0000000FF1CE}_STANDARD_{80E762AA-C921-4839-9D7D-DB62A72C0726}) (Version:  - Microsoft)
ViewNX (HKLM-x32\...\{F007CBCE-D714-4C0B-8CE9-9B0D78116468}) (Version: 1.1.1 - Nikon)
Visual Studio 2008 x64 Redistributables (HKLM-x32\...\{FCDBEA60-79F0-4FAE-BBA8-55A26C609A49}) (Version: 10.0.0.2 - AVG Technologies)
Visual Studio 2010 x64 Redistributables (HKLM\...\{21B133D6-5979-47F0-BE1C-F6A6B304693F}) (Version: 13.0.0.1 - AVG Technologies)
Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)
Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
 
========================= Memory info: ===================================
 
Percentage of memory in use: 27%
Total physical RAM: 8109.17 MB
Available physical RAM: 5871.11 MB
Total Pagefile: 16216.52 MB
Available Pagefile: 13708.32 MB
Total Virtual: 4095.88 MB
Available Virtual: 3979.82 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:238.37 GB) (Free:89.26 GB) NTFS
3 Drive z: (Jenny's Data Drive) (Fixed) (Total:465.76 GB) (Free:159.94 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\TIGERSBLOOD
 
Administrator            Duzy                     Guest                    
PB&J                     Rana Perez               
 
 
**** End of log ****
 
 


#4 hamluis

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Posted 15 December 2014 - 08:28 AM

If problems only began 6 months ago...why did you run ComboFix prior to that time?

 

I don't see anything that indicates heat-related or hard drive issues...two of the more common causes of freezing.

 

Louis



#5 countdraken

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Posted 15 December 2014 - 09:51 AM

Hey Louis,

 

I must of miscalculated how long i've had the issue, time gets away from me sometimes.  I ran Combofix because I was trying to troubleshoot if a hard to detect virus was the culprit of my freezing issue.  I did not find any evidence of infection.

 

Is there anything else I can do to figure out would could be causing the freezing?

 

Thanks for the help!



#6 hamluis

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Posted 15 December 2014 - 12:38 PM

I would start with simple things.

 

a.  Run the chkdsk /r command on the Windows partition.

 

Chkdsk From Command Prompt, Win 7 - http://www.bleepingcomputer.com/forums/t/496613/contextmenu-is-causing-explorerexe-to-crash/?p=3067880

 

b.  Run the sfc /scannow command to check for missing/damaged system files.

 

SFC -SCANNOW Run in Command Prompt at Boot - Windows 7 Forums - http://www.sevenforums.com/tutorials/139810-sfc-scannow-run-command-prompt-boot.html

 

I don't need logs from either, just want to know if command ran successfully.  If any onscreen error message appears indicating that command cannot complete...please copy/post such message.

 

Louis



#7 countdraken

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Posted 16 December 2014 - 08:31 PM

Hey Louis,

 

I ran both scans you suggested and nothing in terms of errors came up.  They completed successfully, I am both happy and sad about that.  Such a weird problem to nail down.

 

Any other ideas?



#8 hamluis

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Posted 17 December 2014 - 08:23 AM

iheartradio seems to be questionable, moving topic to Am I Infected forum.

 

Louis



#9 Guest_LighthouseParty_*

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Posted 17 December 2014 - 10:46 AM

Hello there     :welcome:
 
Welcome to Bleeping Computer, I'm LighthouseParty. Let's run a couple of scans to see what could be causing this.
 
:step1: Please download MiniToolBox to your desktop

  • Double click MiniToolBox.
  • Select the following and then press go.
  • Post the log in your next reply.

Flush DNS
Reset IE Proxy Settings
Reset FF Proxy Settings
List Installed Programs
List Restore Points
 
:step2: Please download Malwarebytes Anti-Malware to your desktop

  • Double click mbam-setup-x.x.x.xxxx and follow the on-screen instructions.
  • On the dashboard, click update now.
  • After that, click scan now - the scan will now begin.
  • When the scan's completed, select apply actions - make sure the action is quarantine.
  • Restart your computer.

How to get the log.

  • On the dashboard, select the history tab and click application logs.
  • Select the log which has the time and date of when you did the scan.
  • Click copy to clipboard and paste it into your reply.

:step3: Please download Security Check to your desktop

  • Double click SecurityCheck and follow the on-screen instructions.
  • A log should open, called checkup.txt.
  • Please post the contents of it in your next reply.

:step4: Non-malware removal steps
 
Run System File Checker - http://support.microsoft.com/KB/929833
Run Disk Check - http://support.microsoft.com/kb/2641432
Run Disk Cleanup - http://windows.microsoft.com/en-gb/windows/delete-files-using-disk-cleanup

Thanks and good luck!






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