Mod Edit: Split from http://www.bleepingcomputer.com/forums/t/559440/this-computer-is-not-running-genuine-windows-popup/ - Hamluis.
Hello all and please let me know if I'm not posting properly as this is my first post here. This issue no doubt was caused by December's MS updates so I'm not sure if I should be following this post or another one.
I'm also experiencing the not genuine message on my uncle's HP Win 7 Home Premium x64 laptop. As my user name states, I'm the one all the family calls when they have computer issues as I've been involved with computer repairs and technical support as a career for many years. The only access I have to his system is remote as he lives on the other side of the US and when I checked his system neither KB3004394 or KB3024777 show up in the list of installed updates. I downloaded KB3024777 from Microsoft's site and ran it manually (twice) but it still doesn't show up there. I think it probably doesn't actually install because KB3004394 isn't there to remove, but that's just a guess. The problem is that although neither of these updates are present, the not genuine Windows message appears after every restart, but right clicking "Computer" and choosing properties does display it's genuine after about 30 seconds.
Is anybody else experiencing this? I've showed my uncle how to alleviate the problem for the time being by right clicking the computer icon and choosing properties, and assured him it's nothing to be overly concerned about, but he's... let's say... "elderly", and he worries about things like this and will be torturing me until it stops.
Thanks in advance for any help!
Edited by hamluis, 14 December 2014 - 02:55 PM.