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Problem Event Name: BlueScreen Local ID 1033


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#1 ImCynners

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Posted 14 December 2014 - 01:16 AM

Hello,

 

Thank you for taking the time to read this post. Of course any help will be appreciated.

 

I was browsing the web using Chrome. A few notifications from Norton's popped up saying that an intrusion had been blocked. It said that something called System Infected:Trojan,Powelik Activity tried to do something to the computer but it said no action was necessary. So I continue to browse and then the computer is shutting down to protect windows from damage.  Rebooted in safe mode and everything seemed ok. Then restarted the computer and 100% CPU usage with 90% physical memory in use. It took me about three min. to get the task manager to even open and then it showed everything going crazy. Sorry I don't have a copy to paste. I do however have a copy of the bluescreen error:

 

Problem signature:
  Problem Event Name: BlueScreen
  OS Version: 6.1.7601.2.1.0.768.3
  Locale ID: 1033
 
Additional information about the problem:
  BCCode: 1a
  BCP1: 0000000000041790
  BCP2: FFFFFA800115E420
  BCP3: 000000000000FFFF
  BCP4: 0000000000000000
  OS Version: 6_1_7601
  Service Pack: 1_0
  Product: 768_1
 
Files that help describe the problem:
  C:\Windows\Minidump\121314-25802-01.dmp
  C:\Users\Bill\AppData\Local\Temp\WER-95847-0.sysdata.xml
 
Read our privacy statement online:
 
If the online privacy statement is not available, please read our privacy statement offline:
  C:\Windows\system32\en-US\erofflps.txt
 
I am running:
 
Windows 7 Home Premium SP1
Genuine Copy
64-bit Operating System
4.00 GB Ram
Processor   Intel ® Core ™2 Duo CPU  E7500 @ 2.9 GHz 2.93 GHz
 
If anything else is needed please let me know.  Thanks

Edited by hamluis, 14 December 2014 - 12:27 PM.
Moved from Win 7 to Am I Infected - Hamluis.


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#2 Broni

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Posted 14 December 2014 - 03:20 PM

Welcome aboard p22002758.gif

 

Please download Powelikscleaner (by ESET) and save it to your Desktop.

1. Double-click on ESETPoweliksCleaner.exe to start the tool.

2. Read the terms of the End-user license agreement and click Agree.

3. The tool will run automatically. If the cleaner finds a Poweliks infection, press the Y key on your keyboard to remove it.

newtool1_zpsa1caa06e.png

4. If Poweliks was detected "Win32/Poweliks was successfully removed from your system" will be displayed. Press any key to exit the tool and reboot your PC.

newtool2_zps0e6d39b1.png

The tool will produce a log in the same directory the tool was run from.

Please copy and paste the log in your next reply.


My Website

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