Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.
If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
Remove the proxy settings.
In Internet Explorer go to Tools - Internet Options - Connections Tab - Lan Settings
and remove the reference to 127.0.0.1:56507
if found, then uncheck "Use a proxy server"
and check "Automatically detect settings".
If required press the Apply button.
If you use Firefox in Tools Menu > Options... > Advanced Tab > Network Tab > Connection > Settings. Select the Auto-detect proxy settings for this network option. Or no proxy if you do not need it.
button. In the Search box, type Command Prompt
, and then, in the list of results, double-click Command Prompt.
at the cursor type:ipconfig /flushdns
<-- (A space between g and / is needed)ipconfig /release
repeat withipconfig /renew
Then hit Enter, type Exit, hit the Enter key.
You may need to run CMD - Command Prompt
on Vista - Windows 7/8 with Elevated Privilegehttp://www.bleepingcomputer.com/tutorials/windows-elevated-command-prompt/
Download the version of this tool for your operating system.Farbar Recovery Scan Tool (64 bit)Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste
it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach
it to your reply.
Please paste the logs in your next reply DO NOT ATTACH THEM
To attach a file select the "More Reply Option" and follow the instructions.
How is the computer running?
Wait for further instructions.