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a variant of win 32/adware agent


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8 replies to this topic

#1 norm11

norm11

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Posted 13 December 2014 - 01:06 PM

Hi I am getting non stop pop up ,ran spybot and found { a variant of win 32/adware agent nnw application}. I believe got the virus from downloading vlc player from non secure source .THANKS for the HELP.



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#2 Guest_LighthouseParty_*

Guest_LighthouseParty_*

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Posted 13 December 2014 - 02:31 PM

Hello there     :welcome:
 
Welcome to Bleeping Computer, I'm LighthouseParty. Let's run a couple of scans to see what could be causing this.
 
Step One:
Please download MiniToolBox to your desktop

  • Double click MiniToolBox.
  • Select the following and then press go.
  • Post the log in your next reply.

Flush DNS
Reset IE Proxy Settings
Reset FF Proxy Settings
List Installed Programs
List Restore Points
 
Step Two:
Please download Malwarebytes Anti-Malware to your desktop

  • Double click mbam-setup-x.x.x.xxxx and follow the on-screen instructions.
  • On the dashboard, click update now.
  • After that, click scan now - the scan will now begin.
  • When the scan's completed, select apply actions - make sure the action is quarantine.
  • Restart your computer.

How to get the log.

  • On the dashboard, select the history tab and click application logs.
  • Select the log which has the time and date of when you did the scan.
  • Click copy to clipboard and paste it into your reply.

Step Three:
Please download Security Check to your desktop

  • Double click SecurityCheck and follow the on-screen instructions.
  • A log should open, called checkup.txt.
  • Please post the contents of it in your next reply.

Thanks and good luck!



#3 norm11

norm11
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Posted 13 December 2014 - 05:46 PM

Thanks LighthouseParty for quick reply and help . Here are the reports.

MiniToolBox by Farbar  Version: 30-11-2014
Ran by norma (administrator) on 13-12-2014 at 13:06:31
Running from "C:\Users\norma\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

"Reset FF Proxy Settings": Firefox Proxy settings were reset.



=========================== Installed Programs ============================
18 Wheels of Steel - American Long Haul (x32 Version: 2.2.0.95 - WildTangent) Hidden
Acer Arcade Deluxe (HKLM-x32\...\InstallShield_{2637C347-9DAD-11D6-9EA2-00055D0CA761}) (Version: 4.5.7828 - CyberLink Corp.)
Acer Arcade Deluxe (x32 Version: 4.5.7828 - CyberLink Corp.) Hidden
Acer Arcade Movie (x32 Version: 9.0.6629 - CyberLink Corp.) Hidden
Acer eRecovery Management (HKLM-x32\...\{7F811A54-5A09-4579-90E1-C93498E230D9}) (Version: 4.05.3013 - Acer Incorporated)
Acer Game Console (x32 Version:  - WildTangent) Hidden
Acer Games (HKLM-x32\...\WildTangent acer Master Uninstall) (Version: 1.0.1.3 - WildTangent)
Acer Registration (HKLM-x32\...\Acer Registration) (Version: 1.03.3003 - Acer Incorporated)
Acer ScreenSaver (HKLM-x32\...\Acer Screensaver) (Version: 1.1.0825.2010 - Acer Incorporated)
Acer Updater (HKLM-x32\...\{EE171732-BEB4-4576-887D-CB62727F01CA}) (Version: 1.02.3001 - Acer Incorporated)
Acrobat.com (HKLM-x32\...\{287ECFA4-719A-2143-A09B-D6A12DE54E40}) (Version: 1.6.65 - Adobe Systems Incorporated)
Adobe Flash Player 15 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 15.0.0.246 - Adobe Systems Incorporated)
Adobe Flash Player 15 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 15.0.0.246 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.10) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.10 - Adobe Systems Incorporated)
Advertising Center (x32 Version: 0.0.0.2 - Nero AG) Hidden
Agatha Christie - Death on the Nile (x32 Version: 2.2.0.95 - WildTangent) Hidden
Anvi Smart Defender 1.6 (HKLM-x32\...\Anvi Smart Defender) (Version: 1.6 - Anvisoft)
Apple Application Support (HKLM-x32\...\{78002155-F025-4070-85B3-7C0453561701}) (Version: 3.0.6 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{B678797F-DF38-4556-8A31-8B818E261868}) (Version: 8.0.0.23 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
avast! Free Antivirus (HKLM-x32\...\Avast) (Version: 9.0.2021 - AVAST Software)
Bejeweled 2 Deluxe (x32 Version: 2.2.0.95 - WildTangent) Hidden
Blackhawk Striker 2 (x32 Version: 2.2.0.95 - WildTangent) Hidden
Boilsoft Video Splitter 6.33 (HKLM-x32\...\{24549038-9956-4EE5-976D-4419AAEA7DD5}_is1) (Version:  - Boilsoft, Inc.)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Brother MFL-Pro Suite MFC-J415W (HKLM-x32\...\{FB83EAC4-E3F6-4666-B45B-44522F2344B6}) (Version: 2.0.0.0 - Brother Industries, Ltd.)
Build-a-lot 2 (x32 Version: 2.2.0.95 - WildTangent) Hidden
Canon G.726 WMP-Decoder (HKLM-x32\...\Canon G.726 WMP-Decoder) (Version: 1.1.0.4 - Canon Inc.)
Canon MovieEdit Task for ZoomBrowser EX (HKLM-x32\...\MovieEditTask) (Version: 2.6.0.4 - Canon Inc.)
Canon RAW Image Task for ZoomBrowser EX (HKLM-x32\...\RAW Image Task) (Version: 0.9.3.9 - Canon Inc.)
Canon Utilities CameraWindow (HKLM-x32\...\CameraWindowLauncher) (Version: 7.1.0.2 - Canon Inc.)
Canon Utilities CameraWindow DC (HKLM-x32\...\CameraWindowDC) (Version: 7.1.0.7 - Canon Inc.)
Canon Utilities CameraWindow DC_DV 6 for ZoomBrowser EX (HKLM-x32\...\CameraWindowDVC6) (Version: 6.4.2.16 - Canon Inc.)
Canon Utilities MyCamera (HKLM-x32\...\MyCamera) (Version: 6.4.0.5 - Canon Inc.)
Canon Utilities MyCamera DC (HKLM-x32\...\MyCameraDC) (Version: 7.0.1.8 - Canon Inc.)
Canon Utilities RemoteCapture Task for ZoomBrowser EX (HKLM-x32\...\RemoteCaptureTask) (Version: 1.7.1.9 - Canon Inc.)
Canon Utilities ZoomBrowser EX (HKLM-x32\...\ZoomBrowser EX) (Version: 6.1.0.20 - Canon Inc.)
Canon ZoomBrowser EX Memory Card Utility (HKLM-x32\...\ZoomBrowser EX Memory Card Utility) (Version: 1.1.0.8 - Canon Inc.)
Chuzzle Deluxe (x32 Version: 2.2.0.95 - WildTangent) Hidden
ComicRack v0.9.167 (HKLM\...\ComicRack) (Version: v0.9.167 - cYo Soft)
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Definition Update for Microsoft Office 2010 (KB2910899) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{C8358E8D-6C89-41B3-8439-FEFBC0353D81}) (Version:  - Microsoft)
Diner Dash 2 Restaurant Rescue (x32 Version: 2.2.0.95 - WildTangent) Hidden
Dora's Carnival Adventure (x32 Version: 2.2.0.95 - WildTangent) Hidden
eBay Worldwide (HKLM-x32\...\{E0B19DF7-B1C7-4937-82C4-0E4B1E346965}) (Version: 2.1.0901 - OEM)
EPSON Printer Software (HKLM\...\EPSON Printer and Utilities) (Version:  - SEIKO EPSON Corporation)
EPSON Printer Software (HKLM-x32\...\EPSON Printer and Utilities) (Version:  - )
erLT (x32 Version: 1.20.138.34 - Logitech, Inc.) Hidden
ESET Online Scanner v3 (HKLM-x32\...\ESET Online Scanner) (Version:  - )
eSobi v2 (HKLM-x32\...\InstallShield_{15D967B5-A4BE-42AE-9E84-64CD062B25AA}) (Version: 2.0.4.000274 - esobi Inc.)
eSobi v2 (x32 Version: 2.0.4.000274 - esobi Inc.) Hidden
FATE (x32 Version: 2.2.0.95 - WildTangent) Hidden
Garmin MapSource (HKLM-x32\...\{AFBAB9A0-DDE8-49AE-8C17-A01B61BEE64B}) (Version: 6.16.3 - Garmin Ltd or its subsidiaries)
Garmin USB Drivers (HKLM-x32\...\{510D2239-6C2E-457B-9590-485EC552D94D}) (Version: 2.3.0.0 - Garmin Ltd or its subsidiaries)
Google Earth (HKLM-x32\...\{4D2A6330-2F8B-11E3-9C40-B8AC6F97B88E}) (Version: 7.1.2.2041 - Google)
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
Hotkey Utility (HKLM-x32\...\Hotkey Utility) (Version: 2.05.3009 - Acer Incorporated)
Identity Card (HKLM-x32\...\Identity Card) (Version: 1.00.3003 - Acer Incorporated)
ImagXpress (x32 Version: 7.0.74.0 - Nero AG) Hidden
iTunes (HKLM\...\{F46AA0F1-E284-4878-A462-5F11B9166C0E}) (Version: 11.4.0.18 - Apple Inc.)
Jewel Quest - Heritage (x32 Version: 2.2.0.95 - WildTangent) Hidden
Jewel Quest Solitaire 2 (x32 Version: 2.2.0.95 - WildTangent) Hidden
John Deere Drive Green (x32 Version: 2.2.0.95 - WildTangent) Hidden
Junk Mail filter update (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
MapSource - Topo Canada v2 (HKLM-x32\...\InstallShield_{9F308117-9B2F-45EB-9FAF-B59CD8339673}) (Version: 2.00 - Garmin Ltd. and its subsidiaries)
MapSource - Topo Canada v2 (x32 Version: 2.00 - Garmin Ltd. and its subsidiaries) Hidden
MapSource (HKLM-x32\...\{5E3CFCA6-C95A-47CB-A822-7FA80D423AF2}) (Version: 5.4 - Garmin Ltd. and its subsidiaries)
MediaShow Espresso (x32 Version: 5.5.1713_26701 - CyberLink Corp.) Hidden
Mesh Runtime (x32 Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Office Access MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Access Setup Metadata MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office File Validation Add-In (HKLM-x32\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Office Groove MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office InfoPath MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office OneNote MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Professional Plus 2010 (HKLM-x32\...\Office14.PROPLUS) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Office Professional Plus 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Professional Plus 2013 - en-us (HKLM\...\ProPlusRetail - en-us) (Version: 15.0.4667.1002 - Microsoft Corporation)
Microsoft Office Proof (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Publisher MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Mozilla Firefox 33.1 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 33.1 (x86 en-US)) (Version: 33.1 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 29.0.1 - Mozilla)
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT_amd64 (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (HKLM-x32\...\{196467F1-C11F-4F76-858B-5812ADC83B94}) (Version: 4.30.2100.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2758694) (HKLM-x32\...\{1D95BA90-F4F8-47EC-A882-441C99D30C1E}) (Version: 4.30.2117.0 - Microsoft Corporation)
MyWinLocker (x32 Version: 3.1.212.0 - Egis Technology Inc.) Hidden
MyWinLocker Suite (HKLM-x32\...\InstallShield_{738BF5C3-AF7B-4BB0-B7EF-E505EFC756BE}) (Version: 3.1.212.0 - Egis Technology Inc.)
MyWinLocker Suite (x32 Version: 3.1.212.0 - Egis Technology Inc.) Hidden
Nero 9 Essentials (HKLM-x32\...\{01edc90d-6ac3-41a4-8d69-03d4064058ba}) (Version:  - Nero AG)
Nero ControlCenter (x32 Version: 9.0.0.1 - Nero AG) Hidden
Nero DiscSpeed (x32 Version: 5.4.13.100 - Nero AG) Hidden
Nero DiscSpeed Help (x32 Version: 5.4.4.100 - Nero AG) Hidden
Nero DriveSpeed (x32 Version: 4.4.12.100 - Nero AG) Hidden
Nero DriveSpeed Help (x32 Version: 4.4.4.100 - Nero AG) Hidden
Nero Express Help (x32 Version: 9.4.37.100 - Nero AG) Hidden
Nero InfoTool (x32 Version: 6.4.12.100 - Nero AG) Hidden
Nero InfoTool Help (x32 Version: 6.4.4.100 - Nero AG) Hidden
Nero Installer (x32 Version: 4.4.9.0 - Nero AG) Hidden
Nero Online Upgrade (x32 Version: 1.3.0.0 - Nero AG) Hidden
Nero StartSmart (x32 Version: 9.4.37.100 - Nero AG) Hidden
Nero StartSmart Help (x32 Version: 9.4.27.100 - Nero AG) Hidden
Nero StartSmart OEM (x32 Version: 9.16.0.100 - Nero AG) Hidden
NeroExpress (x32 Version: 9.4.37.100 - Nero AG) Hidden
neroxml (x32 Version: 1.0.0 - Nero AG) Hidden
NVIDIA 3D Vision Controller Driver 337.88 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.NVIRUSB) (Version: 337.88 - NVIDIA Corporation)
NVIDIA 3D Vision Driver 337.88 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision) (Version: 337.88 - NVIDIA Corporation)
NVIDIA Control Panel 337.88 (Version: 337.88 - NVIDIA Corporation) Hidden
NVIDIA Drivers (HKLM\...\NVIDIA Drivers) (Version: 1.3 - NVIDIA Corporation)
NVIDIA ForceWare Network Access Manager (HKLM-x32\...\InstallShield_{7CFA46E3-CC2F-4355-82AE-6012DC3633FD}) (Version:  - )
NVIDIA ForceWare Network Access Manager (Version: 1.00.7305 - NVIDIA Corporation) Hidden
NVIDIA GeForce Experience 2.0.1 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 2.0.1 - NVIDIA Corporation)
NVIDIA Graphics Driver 337.88 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 337.88 - NVIDIA Corporation)
NVIDIA HD Audio Driver 1.3.30.1 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.30.1 - NVIDIA Corporation)
NVIDIA Install Application (Version: 2.1002.154.1168 - NVIDIA Corporation) Hidden
NVIDIA LED Visualizer 1.0 (Version: 1.0 - NVIDIA Corporation) Hidden
NVIDIA Network Service (Version: 1.0 - NVIDIA Corporation) Hidden
NVIDIA PhysX (x32 Version: 9.13.1220 - NVIDIA Corporation) Hidden
NVIDIA PhysX System Software 9.13.1220 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.13.1220 - NVIDIA Corporation)
NVIDIA ShadowPlay 12.4.67 (Version: 12.4.67 - NVIDIA Corporation) Hidden
NVIDIA Stereoscopic 3D Driver (x32 Version: 7.17.12.6514 - NVIDIA Corporation) Hidden
NVIDIA Update 12.4.67 (Version: 12.4.67 - NVIDIA Corporation) Hidden
NVIDIA Update Core (Version: 12.4.67 - NVIDIA Corporation) Hidden
NVIDIA Virtual Audio 1.2.23 (Version: 1.2.23 - NVIDIA Corporation) Hidden
Office 15 Click-to-Run Extensibility Component (x32 Version: 15.0.4667.1002 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Licensing Component (Version: 15.0.4667.1002 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Localization Component (x32 Version: 15.0.4667.1002 - Microsoft Corporation) Hidden
Penguins! (x32 Version: 2.2.0.95 - WildTangent) Hidden
Plants vs. Zombies (x32 Version: 2.2.0.95 - WildTangent) Hidden
Polar Bowler (x32 Version: 2.2.0.95 - WildTangent) Hidden
Polar Golfer (x32 Version: 2.2.0.95 - WildTangent) Hidden
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.5898 - Realtek Semiconductor Corp.)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version:  - Microsoft)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (x32 Version:  - Microsoft) Hidden
SHIELD Streaming (Version: 2.1.108 - NVIDIA Corporation) Hidden
Shredder (Version: 2.0.8.3 - Egis Technology Inc.) Hidden
Shredder (x32 Version: 2.0.8.3 - Egis Technology Inc.) Hidden
Skype™ 6.18 (HKLM-x32\...\{7A3C7E05-EE37-47D6-99E1-2EB05A3DA3F7}) (Version: 6.18.106 - Skype Technologies S.A.)
Spybot - Search & Destroy (HKLM-x32\...\{B4092C6D-E886-4CB2-BA68-FE5A99D31DE7}_is1) (Version: 2.4.40 - Safer-Networking Ltd.)
SUPERAntiSpyware (HKLM\...\{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}) (Version: 5.6.1014 - SUPERAntiSpyware.com)
Syncios version 4.1.1 (HKLM-x32\...\{068A5D84-8419-4BDE-9689-FE65F412EFBB}_is1) (Version: 4.1.1 - Anvsoft, Inc.)
Tixati (HKLM-x32\...\tixati) (Version:  - )
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{B4A38370-2ADB-46B0-A1B0-0C4A2F7DCA31}) (Version:  - Microsoft)
Update for Microsoft Excel 2010 (KB2589348) 32-Bit Edition (HKLM-x32\...\{90140000-0016-0409-0000-0000000FF1CE}_Office14.PROPLUS_{A7C2902F-C60B-428F-BDD7-ECE4DC0A2CA1}) (Version:  - Microsoft)
Update for Microsoft Excel 2010 (KB2589348) 32-Bit Edition (HKLM-x32\...\{90140000-0018-0409-0000-0000000FF1CE}_Office14.PROPLUS_{A7C2902F-C60B-428F-BDD7-ECE4DC0A2CA1}) (Version:  - Microsoft)
Update for Microsoft Excel 2010 (KB2589348) 32-Bit Edition (HKLM-x32\...\{90140000-001B-0409-0000-0000000FF1CE}_Office14.PROPLUS_{A7C2902F-C60B-428F-BDD7-ECE4DC0A2CA1}) (Version:  - Microsoft)
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version:  - Microsoft)
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUS_{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version:  - Microsoft)
Update for Microsoft InfoPath 2010 (KB2817369) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{4EEA3D3E-989C-4DF4-AB0A-3042C0C12AA3}) (Version:  - Microsoft)
Update for Microsoft InfoPath 2010 (KB2817396) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{39767ECA-1731-45DB-AB5B-6BF40E151D66}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2553140) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{8BEEA2FC-D416-428A-B52A-A3ED45921151}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2553140) 32-Bit Edition (HKLM-x32\...\{90140000-006E-0409-0000-0000000FF1CE}_Office14.PROPLUS_{8BEEA2FC-D416-428A-B52A-A3ED45921151}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{DADF7E25-FFA4-4D02-BE84-1DAE62C18516}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUS_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{287A1E92-9E41-4BC1-8920-B3D0E9220800}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589386) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{A4F91D60-654C-4892-BFD3-0D41ADA649B6}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{9D69691D-823D-4C3E-9B12-563A3F520366}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2597089) 32-Bit Edition (HKLM-x32\...\{90140000-006E-0409-0000-0000000FF1CE}_Office14.PROPLUS_{A12F43A5-CF0B-44E3-942F-2441CD442F0D}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2687275) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{0B7744D2-1FDD-4843-9987-7CE11B79F370}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{35698CB7-AAA2-4577-B505-DBFF504AEF23}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{5AA578BB-759C-40FD-9661-A737C0884541}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2825635) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{F1A20C69-9FE5-40FD-9CD5-84EABC2EF64A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2825640) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{BA610006-2C39-4419-9834-CF61AB24810A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837581) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{334FB202-28D7-4BA4-8BC9-4FE4AB233EA0}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837602) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{8158D96B-083A-4FE4-8587-B5D0F49FE4B8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837602) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUS_{8158D96B-083A-4FE4-8587-B5D0F49FE4B8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837606) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{B0D672F7-883E-4279-8E75-D97A5445AB46}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2883019) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{D1C4AD0B-CC79-41D2-8D6A-571E7B30658C}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2889818) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{CFB80344-FCBA-4C03-AD77-D49E82F14C3E}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2889828) 32-Bit Edition (HKLM-x32\...\{90140000-001F-040C-0000-0000000FF1CE}_Office14.PROPLUS_{C1954E2B-1672-4E5C-B564-F8CB2D08345B}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2910896) 32-Bit Edition (HKLM-x32\...\{90140000-001F-0409-0000-0000000FF1CE}_Office14.PROPLUS_{E762A933-274B-4860-B066-A39FAB0838FD}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2910896) 32-Bit Edition (HKLM-x32\...\{90140000-001F-0C0A-0000-0000000FF1CE}_Office14.PROPLUS_{A7AA9E77-A9F4-4596-8AFD-4910FF258C3D}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2597088) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{A87EDEA3-4861-4D99-9B36-F442740F1287}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2597088) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUS_{A87EDEA3-4861-4D99-9B36-F442740F1287}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2597088) 32-Bit Edition (HKLM-x32\...\{90140000-00A1-0409-0000-0000000FF1CE}_Office14.PROPLUS_{26A0F874-417C-4B0A-8088-3FA53638FB49}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{2AB483F1-C86E-427A-83B4-23889B03512D}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition (HKLM-x32\...\{90140000-001A-0409-0000-0000000FF1CE}_Office14.PROPLUS_{DCE104A1-1875-4469-A83D-A5BFA6C4640F}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2880517) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{6C727BC2-B2B9-4B03-BD7E-682EA6FA1C04}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2880517) 32-Bit Edition (HKLM-x32\...\{90140000-0018-0409-0000-0000000FF1CE}_Office14.PROPLUS_{DF548669-AAED-467B-A074-AE2B72A4A871}) (Version:  - Microsoft)
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{F9F5A080-AF38-4966-9A6B-C43DCA465035}) (Version:  - Microsoft)
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUS_{F9F5A080-AF38-4966-9A6B-C43DCA465035}) (Version:  - Microsoft)
Update for Microsoft Visio 2010 (KB2880526) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{7B29D8B8-6A87-496C-A65E-B935E740448A}) (Version:  - Microsoft)
Update for Microsoft Visio Viewer 2010 (KB2837587) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{38CF30E4-3348-4BD1-A859-B630C355A56F}) (Version:  - Microsoft)
Virtual Villagers 4 - The Tree of Life (x32 Version: 2.2.0.95 - WildTangent) Hidden
Visual Studio 2010 x64 Redistributables (HKLM\...\{21B133D6-5979-47F0-BE1C-F6A6B304693F}) (Version: 13.0.0.1 - AVG Technologies)
Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)
Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
VLC media player 2.0.8 (HKLM-x32\...\VLC media player) (Version: 2.0.8 - VideoLAN)
Welcome Center (HKLM-x32\...\Acer Welcome Center) (Version: 1.02.3005 - Acer Incorporated)
WinAVI Video Converter (HKLM-x32\...\WinAVI Video Converter) (Version: 11.0.0.3995 - ZJMedia Digital Technology Ltd.)
Windows Driver Package - Garmin (grmnusb) GARMIN Devices  (06/03/2009 2.3.0.0) (HKLM\...\49CF605F02C7954F4E139D18828DE298CD59217C) (Version: 06/03/2009 2.3.0.0 - Garmin)
Windows Live Communications Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3502.0922 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Language Selector (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mail (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mesh (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)
Windows Live Messenger (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live MIME IFilter (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Movie Maker (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Gallery (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Remote Client (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Client Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Service (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Service Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Writer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Writer Resources (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Zuma's Revenge (x32 Version: 2.2.0.95 - WildTangent) Hidden
========================= Restore Points ==================================

06-12-2014 17:29:07 Windows Update
12-12-2014 21:16:40 Windows Update
13-12-2014 10:00:34 Windows Update

**** End of log ****

 

 

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 13/12/2014
Scan Time: 1:10:59 PM
Logfile: vv.txt
Administrator: Yes

Version: 2.00.4.1028
Malware Database: v2014.12.13.05
Rootkit Database: v2014.12.08.03
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled

OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: norma

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 376373
Time Elapsed: 13 min, 41 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 1
PUP.Optional.Conduit.A, C:\Users\norma\AppData\Roaming\Mozilla\Firefox\Profiles\k7i86w67.default\searchplugins\flv-runner-customized-web-search.xml, Quarantined, [3a1fa8ba92ea1b1b7d80cf7ff31055ab],

Physical Sectors: 0
(No malicious items detected)


(end)

 

 

 Results of screen317's Security Check version 0.99.93  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
avast! Antivirus   
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:`````````
 MVPS Hosts File  
 Spybot - Search & Destroy
  Adobe Flash Player 15.0.0.246 Flash Player out of Date!  
 Adobe Reader XI  
 Mozilla Firefox (33.1)
````````Process Check: objlist.exe by Laurent````````  
 Spybot Teatimer.exe is disabled!
 Anvisoft Anvi Smart Defender ASDSrv.exe  
 Anvisoft Anvi Smart Defender ASDTray.exe  
 AVAST Software Avast AvastSvc.exe  
 AVAST Software Avast AvastUI.exe  
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 0%
````````````````````End of Log``````````````````````



#4 Guest_LighthouseParty_*

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Posted 13 December 2014 - 06:16 PM

Hello there,

Step One:
Please uninstall some programs
 
There's currently some programs on your PC that we need to remove, for the time-being at least. Press the Windows + R key on your keyboard and type in appwiz.cpl and press enter. Navigate to each of the following below one-by-one and click uninstall:

  • Spybot - Search & Destroy

If any programs listed above aren't in Programs and Features, you can just skip them. 

 

Step Two:
Please download rKill to your desktop

  • Double click it (Win 7, 8 and Vista users, right-click and select run as admin)
  • The tool will run and then a log file should open.
  • Please post the contents of it in your next reply.

Please don't restart your computer before running the next step.

Step Three:
Please download AdwCleaner to your desktop

  • Double click adwcleaner_x.xxx.exe. (Win 7, 8 and Vista users, right-click and select run as admin)
  • If prompted, click I agree.
  • Click scan. When it's finished, select clean.
  • Allow AdwCleaner to restart your computer.
  • Once your computer's restarted, a log should appear.
  • Please post this in your next reply.

Step Four:
Please download Junkware Removal Tool to your desktop

  • Double click JRT.exe. (Win 7, 8 and Vista users, right-click and select run as admin)
  • Press any key and the scan will begin.
  • At the end, a log will open. Please post this in your next reply.

Edited by LighthouseParty, 13 December 2014 - 06:16 PM.


#5 norm11

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Posted 13 December 2014 - 07:26 PM

THANKS again. Here the log.

 

Rkill 2.6.9 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2014 BleepingComputer.com
More Information about Rkill can be found at this link:
 http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 12/13/2014 05:00:38 PM in x64 mode.
Windows Version: Windows 7 Home Premium Service Pack 1

Checking for Windows services to stop:

 * No malware services found to stop.

Checking for processes to terminate:

 * No malware processes found to kill.

Checking Registry for malware related settings:

 * No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

 * No issues found.

Checking Windows Service Integrity:

 * No issues found.

Searching for Missing Digital Signatures:

 * No issues found.

Checking HOSTS File:

 * Cannot edit the HOSTS file.
 * Permissions Fixed. Administrators can now edit the HOSTS file.

 * HOSTS file entries found:

  127.0.0.1    www.007guard.com
  127.0.0.1    007guard.com
  127.0.0.1    008i.com
  127.0.0.1    www.008k.com
  127.0.0.1    008k.com
  127.0.0.1    www.00hq.com
  127.0.0.1    00hq.com
  127.0.0.1    010402.com
  127.0.0.1    www.032439.com
  127.0.0.1    032439.com
  127.0.0.1    www.0scan.com
  127.0.0.1    0scan.com
  127.0.0.1    1000gratisproben.com
  127.0.0.1    www.1000gratisproben.com
  127.0.0.1    1001namen.com
  127.0.0.1    www.1001namen.com
  127.0.0.1    100888290cs.com
  127.0.0.1    www.100888290cs.com
  127.0.0.1    www.100sexlinks.com
  127.0.0.1    100sexlinks.com

  20 out of 15494 HOSTS entries shown.
  Please review HOSTS file for further entries.

Program finished at: 12/13/2014 05:05:02 PM
Execution time: 0 hours(s), 4 minute(s), and 24 seconds(s)
 

# AdwCleaner v4.105 - Report created 13/12/2014 at 17:08:43
# Updated 08/12/2014 by Xplode
# Database : 2014-12-13.4 [Live]
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : norma - INGRID-PC
# Running from : C:\Users\norma\Desktop\adwcleaner_4.105(1).exe
# Option : Clean

***** [ Services ] *****


***** [ Files / Folders ] *****


***** [ Scheduled Tasks ] *****


***** [ Shortcuts ] *****


***** [ Registry ] *****


***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.17496


-\\ Mozilla Firefox v33.1 (x86 en-US)


*************************

AdwCleaner[R0].txt - [10865 octets] - [06/11/2014 10:37:05]
AdwCleaner[R1].txt - [2056 octets] - [06/11/2014 10:55:53]
AdwCleaner[R2].txt - [1350 octets] - [07/12/2014 16:40:50]
AdwCleaner[R3].txt - [1114 octets] - [07/12/2014 19:17:30]
AdwCleaner[R4].txt - [1240 octets] - [12/12/2014 17:01:26]
AdwCleaner[R5].txt - [1303 octets] - [13/12/2014 17:07:10]
AdwCleaner[S0].txt - [10200 octets] - [06/11/2014 10:38:18]
AdwCleaner[S1].txt - [1889 octets] - [06/11/2014 10:57:08]
AdwCleaner[S2].txt - [1423 octets] - [07/12/2014 16:44:58]
AdwCleaner[S3].txt - [1176 octets] - [07/12/2014 19:19:52]
AdwCleaner[S4].txt - [1225 octets] - [13/12/2014 17:08:43]

########## EOF - C:\AdwCleaner\AdwCleaner[S4].txt - [1285 octets] ##########
 

Junkware Removal Tool (JRT) by Thisisu
Version: 6.4.0 (11.29.2014:1)
OS: Windows 7 Home Premium x64
Ran by norma on 13/12/2014 at 17:14:43.50
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys



~~~ Files

Successfully deleted: [File] "C:\Windows\wininit.ini"



~~~ Folders



~~~ FireFox

Emptied folder: C:\Users\norma\AppData\Roaming\mozilla\firefox\profiles\k7i86w67.default\minidumps [181 files]



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 13/12/2014 at 17:19:35.60
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 



#6 Guest_LighthouseParty_*

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Posted 14 December 2014 - 04:04 AM

The logs you provided me seem clean. Are you still experiencing any issues?



#7 noknojon

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Posted 14 December 2014 - 06:19 AM

If you wish for us to find any problems, please do these important required items as this is where we can see your problems.

 

First -

Please download MiniToolBox  to desktop to run it. (or if you still have a copy on the desktop, just use that)
 Checkmark the following boxes:
[* ] List content of Hosts
[*] List last 10 Event Viewer log

[*]List Users, Partitions and Memory size

Click Go and Copy / Paste the result. (result.txt)

 

Next -

Please post a snapshot with Speccy for more system details -
How to Publish a snapshot with Speccy <<-- Full Directions Here (only Copy / Paste the link)

 

Next -

Please download Malwarebytes Anti-Malware

  • Follow the simple directions to install the program to desktop
  • Right click and choose "Run as administrator" to open Malwarebytes Anti-Malware and from the Dashboard please Check for Updates by clicking the Update Now... link
  • Open up Malwarebytes > Settings > Detection and Protection > Enable Scan for rootkit and Under Non Malware Protection set both PUP and PUM to Treat detections as malware.
  • Click on the SCAN button and run a Threat Scan with Malwarebytes Anti-Malware by clicking the Scan Now>> button.
  • If you find malware and tick it to remove it, you may be asked th re-boot the computer to finish cleaning.
  • Once completed please click on the History > Application Logs and find your scan log and open it and then click on the "copy to clipboard" button and post back the results on your next reply.

 

Next -

Please Run ESET Online Scanner.

  • For Internet Explorer users only, hold down Control  (Ctrl) and click on This Link to open ESET OnlineScan in a new window.
  • Click the ESET Online button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
  • Click on esetsmartinstaller_enu. to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the esetsmartinstaller_enu icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives and Remove Threats"
  • Click Advanced settings and select the following:
    Scan potentially unwanted applications
     Scan for potentially unsafe applications
     Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer.
  • Please be patient as this will take some time (2 hours is not unusual for a first scan).
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.

NOTE:Sometimes if ESET finds no infections it will not create a log.

 

 

 

Last -

Please download Temp File Cleaner by Old Timer
1 .Download TFC from the download link above and save the file on your desktop.
2 .Close ALL running applications as TFC will terminate them before attempting to clean up the temporary files.
3 .Double-click on the TFC icon.
4 .When the program opens, click on the Start button.  TFC will terminate the Explorer process and all running applications and then begin the process of cleaning out all of your temp folders.
5 .When done, press  > Exit, and reboot your computer and finish the cleanup
No log is produced or expected.
Note: After removing temp files, the computer may show to be slow than usual, but it will improve once the cache is rebuild.

 

 

Thank You -



#8 norm11

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Posted 14 December 2014 - 02:33 PM

THANKS LighthouseParty the computer work very good THANKS for the help.



#9 Guest_LighthouseParty_*

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Posted 14 December 2014 - 03:15 PM

Glad your issue is now resolved :)

For one last final step, please download Delfix from here and save it to your desktop. Right-click it and select run as administrator. Select the following and press run:

  • Remove disinfection tools
  • Purge system restore

Happy surfing!






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