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Operations have greatly slowed down....


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23 replies to this topic

#1 James Oates

James Oates

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Posted 13 December 2014 - 09:33 AM

I have a Dell desktop with Windows 7 and in the last several weeks, all operations have slowed down.  I have tried everything that I can think of by attempting to run cleaners and to defrag the disk.  Everything still runs, it just seems like the CPU is stuck in first gear, for lack of a better description.  I have a wireless LAN.  For example, when I used to run CCleaner, it may take 60 seconds to analyze and then another 60 seconds to clean...now it may take 10 minutes...that is just an example of what is happening.  Pages take longer to load...applications are slower...if you are willing to help with some suggestions, I would be grateful...

 

Warmly,

James


Edited by hamluis, 15 December 2014 - 05:36 PM.
Moved from Win 7 to Am I Infected - Hamluis.


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#2 hamluis

hamluis

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Posted 13 December 2014 - 01:05 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#3 James Oates

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Posted 13 December 2014 - 01:24 PM

Hi hamluis...here is the result of the MTB run...for some reason, I cannot get the Speccy snapshot to post to the clipboard...I can click on that box, but nothing seems to happen...

 

MiniToolBox by Farbar  Version: 21-07-2014
Ran by James (administrator) on 13-12-2014 at 12:08:29
Running from "C:\Users\James\Desktop\Computer Cleaning Programs"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (12/13/2014 06:03:04 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/13/2014 06:02:59 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: The Cryptographic Services service failed to initialize the Catalog Database. The ESENT error was: -1305.

Error: (12/12/2014 11:05:44 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (12/12/2014 04:18:51 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/11/2014 04:57:07 AM) (Source: MsiInstaller) (User: James-PC)
Description: Product: Adobe Reader XI (11.0.09) - Update '{AC76BA86-7AD7-0000-2550-7A8C40011010}' could not be installed. Error code 1625. Windows Installer can create logs to help troubleshoot issues with installing software packages. Use the following link for instructions on turning on logging support: http://go.microsoft.com/fwlink/?LinkId=23127

Error: (12/11/2014 04:51:15 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/10/2014 05:16:11 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/10/2014 05:07:23 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/09/2014 08:02:32 PM) (Source: Application Error) (User: )
Description: Faulting application name: plugin-container.exe, version: 33.1.0.5423, time stamp: 0x545c0a59
Faulting module name: mozalloc.dll, version: 33.1.0.5423, time stamp: 0x545be5ee
Exception code: 0x80000003
Fault offset: 0x00001425
Faulting process id: 0x1df4
Faulting application start time: 0xplugin-container.exe0
Faulting application path: plugin-container.exe1
Faulting module path: plugin-container.exe2
Report Id: plugin-container.exe3

Error: (12/09/2014 03:58:09 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003


System errors:
=============
Error: (12/13/2014 06:09:16 AM) (Source: Service Control Manager) (User: )
Description: The Windows Update service hung on starting.

Error: (12/13/2014 06:03:41 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

Error: (12/13/2014 06:03:04 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
SBRE

Error: (12/12/2014 04:18:48 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
SBRE

Error: (12/12/2014 04:18:43 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

Error: (12/12/2014 04:18:13 AM) (Source: Service Control Manager) (User: )
Description: The Garmin Core Update Service service failed to start due to the following error:
%%1053

Error: (12/12/2014 04:18:13 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Garmin Core Update Service service to connect.

Error: (12/11/2014 04:54:18 AM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was received: 40.

Error: (12/11/2014 04:53:57 AM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was received: 40.

Error: (12/11/2014 04:51:52 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)


Microsoft Office Sessions:
=========================
Error: (12/13/2014 06:03:04 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/13/2014 06:02:59 AM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: -1305

Error: (12/12/2014 11:05:44 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestc:\program files (x86)\ESET\eset online scanner\ESETSmartInstaller.exe

Error: (12/12/2014 04:18:51 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/11/2014 04:57:07 AM) (Source: MsiInstaller)(User: James-PC)
Description: Adobe Reader XI (11.0.09){AC76BA86-7AD7-0000-2550-7A8C40011010}1625(NULL)(NULL)(NULL)

Error: (12/11/2014 04:51:15 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/10/2014 05:16:11 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/10/2014 05:07:23 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/09/2014 08:02:32 PM) (Source: Application Error)(User: )
Description: plugin-container.exe33.1.0.5423545c0a59mozalloc.dll33.1.0.5423545be5ee80000003000014251df401d014161ad8a039C:\Program Files (x86)\Mozilla Firefox\plugin-container.exeC:\Program Files (x86)\Mozilla Firefox\mozalloc.dll99b29009-8010-11e4-b997-917acd83ba30

Error: (12/09/2014 03:58:09 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003


CodeIntegrity Errors:
===================================
  Date: 2014-12-13 06:36:10.376
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\usp10.dll because the set of per-page image hashes could not be found on the system.

  Date: 2014-12-13 06:28:05.685
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\usp10.dll because the set of per-page image hashes could not be found on the system.

  Date: 2014-12-13 06:02:26.924
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\usp10.dll because the set of per-page image hashes could not be found on the system.

  Date: 2014-12-12 06:06:58.981
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\usp10.dll because the set of per-page image hashes could not be found on the system.

  Date: 2014-12-12 05:06:10.925
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\usp10.dll because the set of per-page image hashes could not be found on the system.

  Date: 2014-12-12 04:28:34.881
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\usp10.dll because the set of per-page image hashes could not be found on the system.

  Date: 2014-12-12 04:17:25.124
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\usp10.dll because the set of per-page image hashes could not be found on the system.

  Date: 2014-12-11 05:02:58.181
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\usp10.dll because the set of per-page image hashes could not be found on the system.

  Date: 2014-12-11 04:50:30.961
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\usp10.dll because the set of per-page image hashes could not be found on the system.

  Date: 2014-12-10 05:15:00.412
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\usp10.dll because the set of per-page image hashes could not be found on the system.



=========================== Installed Programs ============================
ABBYY FineReader 6.0 Sprint (HKLM-x32\...\{ACF60000-22B9-4CE9-98D6-2CCF359BAC07}) (Version: 6.00.2146.41621 - ABBYY Software House)
Adobe Flash Player 15 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 15.0.0.152 - Adobe Systems Incorporated)
Adobe Flash Player 16 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 16.0.0.235 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.10) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.10 - Adobe Systems Incorporated)
Adobe Shockwave Player 12.1 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.1.0.150 - Adobe Systems, Inc.)
ANT Drivers Installer x64 (Version: 2.3.4 - Garmin Ltd or its subsidiaries) Hidden
Apple Application Support (HKLM-x32\...\{83CAF0DE-8D3B-4C37-A631-2B8F16EC3031}) (Version: 3.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{BDD99690-3541-4619-9D2A-3CDDB3E15F9E}) (Version: 8.0.5.6 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
CCleaner (HKLM\...\CCleaner) (Version: 5.00 - Piriform)
Cisco EAP-FAST Module (HKLM-x32\...\{64BF0187-F3D2-498B-99EA-163AF9AE6EC9}) (Version: 2.2.14 - Cisco Systems, Inc.)
Cisco LEAP Module (HKLM-x32\...\{51C7AD07-C3F6-4635-8E8A-231306D810FE}) (Version: 1.0.19 - Cisco Systems, Inc.)
Cisco PEAP Module (HKLM-x32\...\{ED5776D5-59B4-46B7-AF81-5F2D94D7C640}) (Version: 1.1.6 - Cisco Systems, Inc.)
Cisco WebEx Meetings (HKLM-x32\...\ActiveTouchMeetingClient) (Version:  - Cisco WebEx LLC)
Citrix Online Launcher (HKLM-x32\...\{307ECD26-43D7-4AD4-82CF-794B63EDF096}) (Version: 1.0.141 - Citrix)
Crystal Reports Basic Runtime for Visual Studio 2008 (HKLM-x32\...\{CE26F10F-C80F-4377-908B-1B7882AE2CE3}) (Version: 10.5.0.0 - Business Objects)
Definition Update for Microsoft Office 2010 (KB2910899) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{C8358E8D-6C89-41B3-8439-FEFBC0353D81}) (Version:  - Microsoft)
Elevated Installer (x32 Version: 3.2.17.0 - Garmin Ltd or its subsidiaries) Hidden
Epson Connect (HKLM-x32\...\{64BA551C-9AF6-495C-93F3-D1270E0045FC}) (Version:  - )
Epson Connect Printer Setup (HKLM-x32\...\{D9B1D51B-EB56-410D-AEB5-1CCFAC4B6C8C}) (Version: 1.2.0 - SEIKO EPSON CORPORATION)
Epson Customer Participation (HKLM\...\{814FA673-A085-403C-9545-747FC1495069}) (Version: 1.4.0.0 - SEIKO EPSON CORPORATION)
Epson Event Manager (HKLM-x32\...\{BECE9CCD-83F6-4BAA-9B26-227DF7D2E932}) (Version: 3.01.0000 - Seiko Epson Corporation)
Epson E-Web Print (HKLM-x32\...\{CEC98C2A-9ED5-49DA-9F3A-92434E0A4FA3}) (Version: 1.19.0000 - SEIKO EPSON CORPORATION)
EPSON Printer Finder (HKLM-x32\...\{B8ECD0D3-AE08-4891-B6C7-32F96B75EB6C}) (Version: 1.0.0 - SEIKO EPSON CORPORATION)
EPSON Scan (HKLM-x32\...\EPSON Scanner) (Version:  - Seiko Epson Corporation)
EPSON XP-400 Series Printer Uninstall (HKLM\...\EPSON XP-400 Series) (Version:  - SEIKO EPSON Corporation)
EpsonNet Print (HKLM-x32\...\{3E31400D-274E-4647-916C-2CACC3741799}) (Version: 2.5.00 - SEIKO EPSON CORPORATION)
ESET Online Scanner v3 (HKLM-x32\...\ESET Online Scanner) (Version:  - )
Free File Viewer 2014 (HKLM-x32\...\FreeFileViewer_is1) (Version: 2014.2.16.0 - Bitberry Software)
Garmin Communicator Plugin x64 (HKLM\...\{550331CC-C34B-494F-BCDA-37CE4EF6E924}) (Version: 4.0.3 - Garmin Ltd or its subsidiaries)
Garmin Express (HKLM-x32\...\{b43ffffb-1adc-4bcb-b277-7844ebff94da}) (Version: 3.2.17.0 - Garmin Ltd or its subsidiaries)
Garmin Express (x32 Version: 3.2.17.0 - Garmin Ltd or its subsidiaries) Hidden
Garmin Express Tray (x32 Version: 3.2.17.0 - Garmin Ltd or its subsidiaries) Hidden
Google Earth (HKLM-x32\...\{4D2A6330-2F8B-11E3-9C40-B8AC6F97B88E}) (Version: 7.1.2.2041 - Google)
Google Talk Plugin (HKLM-x32\...\{0C5C1177-94C5-3EFB-A8BE-3F6AF1AF887F}) (Version: 5.38.6.0 - Google)
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
iCloud (HKLM\...\{2AAF09D5-4B3F-4975-B6A9-ECE2631FC942}) (Version: 4.0.5.20 - Apple Inc.)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 7.0.0.1118 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 10.0.0.1046 - Intel Corporation)
iTunes (HKLM\...\{2ABBBD91-91E5-4AD7-929A-FE15D1DC0576}) (Version: 12.0.1.26 - Apple Inc.)
Java 7 Update 71 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F03217071FF}) (Version: 7.0.710 - Oracle)
Java Auto Updater (x32 Version: 2.1.71.14 - Oracle, Inc.) Hidden
Malwarebytes Anti-Malware version 2.0.2.1012 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.2.1012 - Malwarebytes Corporation)
McAfee Security Scan Plus (HKLM\...\McAfee Security Scan) (Version: 3.8.150.1 - McAfee, Inc.)
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Office Access database engine 2007 (English) (HKLM-x32\...\{90120000-00D1-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office Access MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Access Setup Metadata MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Home and Student 2010 (HKLM-x32\...\Office14.SingleImage) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office OneNote MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Publisher MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Single Image 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Security Client (Version: 4.6.0305.0 - Microsoft Corporation) Hidden
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.6.305.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (HKLM-x32\...\{402ED4A1-8F5B-387A-8688-997ABF58B8F2}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005 (HKLM-x32\...\{ce085a78-074e-4823-8dc1-8a721b94b76d}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005 (x32 Version: 12.0.21005 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005 (x32 Version: 12.0.21005 - Microsoft Corporation) Hidden
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (Version: 10.0.50908 - Microsoft Corporation) Hidden
MotoCast (HKLM-x32\...\{5401CEE8-3C2D-4835-A802-213306537FF4}) (Version: 2.0.31 - Motorola Mobility)
Motorola Device Manager (HKLM-x32\...\{28DB8373-C1BB-444F-A427-A55585A12ED7}) (Version: 2.4.5 - Motorola Mobility)
Motorola Device Software Update (x32 Version: 13.09.3001 - Motorola Mobility) Hidden
MOTOROLA MEDIA LINK (x32 Version: 1.9.0002.0 - Motorola) Hidden
Motorola Mobile Drivers Installation 6.3.0 (HKLM\...\{759E6A2F-1F01-45EF-A0C4-22F1B56CB975}) (Version: 6.3.0 - Motorola Mobility LLC)
Mozilla Firefox 34.0.5 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 34.0.5 (x86 en-US)) (Version: 34.0.5 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 29.0 - Mozilla)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MSXML 4.0 SP2 Parser and SDK (HKLM-x32\...\{716E0306-8318-4364-8B8F-0CC4E9376BAC}) (Version: 4.20.9818.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (HKLM-x32\...\{196467F1-C11F-4F76-858B-5812ADC83B94}) (Version: 4.30.2100.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2721691) (HKLM-x32\...\{355B5AC0-CEEE-42C5-AD4D-7F3CFD806C36}) (Version: 4.30.2114.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2758694) (HKLM-x32\...\{1D95BA90-F4F8-47EC-A882-441C99D30C1E}) (Version: 4.30.2117.0 - Microsoft Corporation)
NEC Electronics USB 3.0 Host Controller Driver (HKLM-x32\...\InstallShield_{D7BF9739-8A68-4335-BBEE-37752AD9E86B}) (Version: 1.0.17.0 - NEC Electronics Corporation)
NEC Electronics USB 3.0 Host Controller Driver (x32 Version: 1.0.17.0 - NEC Electronics Corporation) Hidden
PDF Architect 2 (HKLM-x32\...\PDF Architect 2) (Version: 2.0.24.16092 - pdfforge GmbH)
PDF Architect 2 View Module (HKLM-x32\...\{46889070-D447-4936-A5D3-246DB972FA2E}) (Version: 2.0.6.16537 - pdfforge GmbH)
PDFCreator (HKLM-x32\...\{0001B4FD-9EA3-4D90-A79E-FD14BA3AB01D}) (Version: 1.7.3 - pdfforge)
PhotoScape (HKLM-x32\...\PhotoScape) (Version:  - )
Prevx (HKLM\...\PCSI) (Version: 3.0.5.220 - Prevx)
PunkBuster Services (HKLM-x32\...\PunkBusterSvc) (Version: 0.993 - Even Balance, Inc.)
QuickBooks (x32 Version: 23.0.4012.2305 - Intuit Inc.) Hidden
QuickBooks Pro 2013 (HKLM-x32\...\{3C631966-387E-4054-85D9-BBFFABE32BD8}) (Version: 23.0.4005.2305 - Intuit Inc.)
QuickTime 7 (HKLM-x32\...\{3D2CBC2C-65D4-4463-87AB-BB2C859C1F3E}) (Version: 7.76.80.95 - Apple Inc.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6141 - Realtek Semiconductor Corp.)
Revo Uninstaller 1.95 (HKLM-x32\...\Revo Uninstaller) (Version: 1.95 - VS Revo Group)
Secunia PSI (3.0.0.9016) (HKLM-x32\...\Secunia PSI) (Version: 3.0.0.9016 - Secunia)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version:  - Microsoft)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (x32 Version:  - Microsoft) Hidden
Shared C Run-time for x64 (HKLM\...\{EF79C448-6946-4D71-8134-03407888C054}) (Version: 10.0.0 - McAfee)
Software Updater (HKLM-x32\...\{C09D747A-BD47-42A9-915E-CEB6B1BB7C11}) (Version: 4.2.7 - SEIKO EPSON CORPORATION)
SUPERAntiSpyware (HKLM\...\{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}) (Version: 5.7.1026 - SUPERAntiSpyware.com)
swMSM (x32 Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
TouchCopy 11 (HKLM-x32\...\{FB0F6991-438E-486F-8D4F-E778E747A59B}) (Version: 11.26 - Wide Angle Software)
Unity Web Player (HKCU\...\UnityWebPlayer) (Version: 4.5.1f3 - Unity Technologies ApS)
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{B4A38370-2ADB-46B0-A1B0-0C4A2F7DCA31}) (Version:  - Microsoft)
Update for Microsoft Excel 2010 (KB2589348) 32-Bit Edition (HKLM-x32\...\{90140000-0016-0409-0000-0000000FF1CE}_Office14.SingleImage_{A7C2902F-C60B-428F-BDD7-ECE4DC0A2CA1}) (Version:  - Microsoft)
Update for Microsoft Excel 2010 (KB2589348) 32-Bit Edition (HKLM-x32\...\{90140000-0018-0409-0000-0000000FF1CE}_Office14.SingleImage_{A7C2902F-C60B-428F-BDD7-ECE4DC0A2CA1}) (Version:  - Microsoft)
Update for Microsoft Excel 2010 (KB2589348) 32-Bit Edition (HKLM-x32\...\{90140000-001B-0409-0000-0000000FF1CE}_Office14.SingleImage_{A7C2902F-C60B-428F-BDD7-ECE4DC0A2CA1}) (Version:  - Microsoft)
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version:  - Microsoft)
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version:  - Microsoft)
Update for Microsoft InfoPath 2010 (KB2817369) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{4EEA3D3E-989C-4DF4-AB0A-3042C0C12AA3}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2553140) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{8BEEA2FC-D416-428A-B52A-A3ED45921151}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2553140) 32-Bit Edition (HKLM-x32\...\{90140000-006E-0409-0000-0000000FF1CE}_Office14.SingleImage_{8BEEA2FC-D416-428A-B52A-A3ED45921151}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{DADF7E25-FFA4-4D02-BE84-1DAE62C18516}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{287A1E92-9E41-4BC1-8920-B3D0E9220800}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589386) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{A4F91D60-654C-4892-BFD3-0D41ADA649B6}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{9D69691D-823D-4C3E-9B12-563A3F520366}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2597089) 32-Bit Edition (HKLM-x32\...\{90140000-006E-0409-0000-0000000FF1CE}_Office14.SingleImage_{A12F43A5-CF0B-44E3-942F-2441CD442F0D}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2687275) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{0B7744D2-1FDD-4843-9987-7CE11B79F370}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{35698CB7-AAA2-4577-B505-DBFF504AEF23}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{5AA578BB-759C-40FD-9661-A737C0884541}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2825635) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{F1A20C69-9FE5-40FD-9CD5-84EABC2EF64A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837581) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{334FB202-28D7-4BA4-8BC9-4FE4AB233EA0}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837602) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{8158D96B-083A-4FE4-8587-B5D0F49FE4B8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837602) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{8158D96B-083A-4FE4-8587-B5D0F49FE4B8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837606) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{B0D672F7-883E-4279-8E75-D97A5445AB46}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2883019) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{D1C4AD0B-CC79-41D2-8D6A-571E7B30658C}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2889818) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{CFB80344-FCBA-4C03-AD77-D49E82F14C3E}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2889828) 32-Bit Edition (HKLM-x32\...\{90140000-001F-040C-0000-0000000FF1CE}_Office14.SingleImage_{C1954E2B-1672-4E5C-B564-F8CB2D08345B}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2910896) 32-Bit Edition (HKLM-x32\...\{90140000-001F-0409-0000-0000000FF1CE}_Office14.SingleImage_{E762A933-274B-4860-B066-A39FAB0838FD}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2910896) 32-Bit Edition (HKLM-x32\...\{90140000-001F-0C0A-0000-0000000FF1CE}_Office14.SingleImage_{A7AA9E77-A9F4-4596-8AFD-4910FF258C3D}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2597088) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{A87EDEA3-4861-4D99-9B36-F442740F1287}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2597088) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{A87EDEA3-4861-4D99-9B36-F442740F1287}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2597088) 32-Bit Edition (HKLM-x32\...\{90140000-00A1-0409-0000-0000000FF1CE}_Office14.SingleImage_{26A0F874-417C-4B0A-8088-3FA53638FB49}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition (HKLM-x32\...\{90140000-001A-0409-0000-0000000FF1CE}_Office14.SingleImage_{DCE104A1-1875-4469-A83D-A5BFA6C4640F}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{2AB483F1-C86E-427A-83B4-23889B03512D}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2880517) 32-Bit Edition (HKLM-x32\...\{90140000-0018-0409-0000-0000000FF1CE}_Office14.SingleImage_{DF548669-AAED-467B-A074-AE2B72A4A871}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2880517) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{6C727BC2-B2B9-4B03-BD7E-682EA6FA1C04}) (Version:  - Microsoft)
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{F9F5A080-AF38-4966-9A6B-C43DCA465035}) (Version:  - Microsoft)
Update for Microsoft Visio 2010 (KB2880526) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{7B29D8B8-6A87-496C-A65E-B935E740448A}) (Version:  - Microsoft)
Update for Microsoft Visio Viewer 2010 (KB2837587) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{38CF30E4-3348-4BD1-A859-B630C355A56F}) (Version:  - Microsoft)
Visual Studio Tools for the Office system 3.0 Runtime (HKLM-x32\...\Visual Studio Tools for the Office system 3.0 Runtime) (Version:  - Microsoft Corporation)
Visual Studio Tools for the Office system 3.0 Runtime (x32 Version: 9.0.30729 - Microsoft Corporation) Hidden
Visual Studio Tools for the Office system 3.0 Runtime Service Pack 1 (KB949258) (HKLM-x32\...\{8FB53850-246A-3507-8ADE-0060093FFEA6}.KB949258) (Version: 1 - Microsoft Corporation)
Windows Driver Package - Dynastream Innovations, Inc. ANT LibUSB Drivers (04/11/2012 1.2.40.201) (HKLM\...\F9D2A789F9CFF8CEC36B544F53877C80F1F73C46) (Version: 04/11/2012 1.2.40.201 - Dynastream Innovations, Inc.)
Windows Driver Package - Silicon Labs Software (DSI_SiUSBXp_3_1) USB  (02/06/2007 3.1) (HKLM\...\D1506E0025B5A3F9EB8270FE81C1EEDD9388B8A2) (Version: 02/06/2007 3.1 - Silicon Labs Software)

========================= Memory info: ===================================

Percentage of memory in use: 43%
Total physical RAM: 8174.45 MB
Available physical RAM: 4627.74 MB
Total Pagefile: 16347.07 MB
Available Pagefile: 12690.88 MB
Total Virtual: 4095.88 MB
Available Virtual: 3984.86 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:931.41 GB) (Free:855.15 GB) NTFS
3 Drive e: () (Removable) (Total:1.86 GB) (Free:0.9 GB) FAT
4 Drive f: (BOOMER DET) (Removable) (Total:7.59 GB) (Free:7.41 GB) FAT32

========================= Users: ========================================

User accounts for \\JAMES-PC

Administrator            Guest                    James                    


**** End of log ****



#4 James Oates

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Posted 13 December 2014 - 02:10 PM

I did get the results to open in a browser though...perhaps this will work for you...

 

http://speccy.piriform.com/results/py2fsDl73txQECqBbh4BLXH



#5 hamluis

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Posted 13 December 2014 - 04:54 PM

:thumbup2: , thanks :).

 

I don't have time to review right now but I will later today and edit this post with any thoughts.

 

Louis

 

firefox.exe     Process ID: 6224     User: James      Domain: James-PC      Path: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Memory Usage: 979 MB       Peak Memory Usage: 1.04 GB
 
FlashPlayerPlugin_16_0_0_235.exe      Process ID: 5548      User: James      Domain: James-PC
      Path: C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_16_0_0_235.exe      Memory Usage: 41 MB      Peak Memory Usage: 790 MB
 
svchost.exe      Process ID: 648      User: SYSTEM      Domain: NT AUTHORITY      Path: C:\Windows\system32\svchost.exe
Memory Usage: 64 MB      Peak Memory Usage: 1.29 GB
 
I'd say that each of the above bears investigation....normal max memory usage for a process is less than 400MB, AV and browser refecting those uppers.

 

How to determine what services are running under a SVCHOST.EXE process - http://www.bleepingcomputer.com/tutorials/tutorial129.html

 

Process Explorer Mini-guide and Screenshots - http://www.bleepingcomputer.com/forums/topic354690.html

 

Process Explorer - http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx

 

I would probably just move this topic to Am I Infected with your approval, and have them take a look.

 

Louis


Edited by hamluis, 13 December 2014 - 07:46 PM.


#6 James Oates

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Posted 15 December 2014 - 05:11 PM

Hi Louis...you have my approval to move the topic...

 

Warmly,

James



#7 Guest_LighthouseParty_*

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Posted 16 December 2014 - 04:40 PM

Hello there     :welcome:
 
Welcome to Bleeping Computer, I'm LighthouseParty. Let's run a couple of scans to see what could be causing this.
 
:step1: Please download MiniToolBox to your desktop

  • Double click MiniToolBox.
  • Select the following and then press go.
  • Post the log in your next reply.

Flush DNS
Reset IE Proxy Settings
Reset FF Proxy Settings
List Installed Programs
List Restore Points
 
:step2: Please download Malwarebytes Anti-Malware to your desktop

  • Double click mbam-setup-x.x.x.xxxx and follow the on-screen instructions.
  • On the dashboard, click update now.
  • After that, click scan now - the scan will now begin.
  • When the scan's completed, select apply actions - make sure the action is quarantine.
  • Restart your computer.

How to get the log.

  • On the dashboard, select the history tab and click application logs.
  • Select the log which has the time and date of when you did the scan.
  • Click copy to clipboard and paste it into your reply.

:step3: Please download Security Check to your desktop

  • Double click SecurityCheck and follow the on-screen instructions.
  • A log should open, called checkup.txt.
  • Please post the contents of it in your next reply.

:step4: Non-malware removal steps
 
There's always a chance that this slowness isn't related to malware, so as-well as following the above steps..
 
Perform a Clean Boot and see if you still receive the issue - http://support.microsoft.com/kb/929135
Run System File Checker - http://support.microsoft.com/KB/929833
Run Disk Check - http://support.microsoft.com/kb/2641432
Run Disk Cleanup - http://windows.microsoft.com/en-gb/windows/delete-files-using-disk-cleanup

Thanks and good luck!



#8 James Oates

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Posted 16 December 2014 - 05:56 PM

Hi Lighthouse...here is what I came up with for you...

 

MiniToolBox by Farbar  Version: 21-07-2014
Ran by James (administrator) on 16-12-2014 at 16:50:42
Running from "C:\Users\James\Desktop\Computer Cleaning Programs"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

"Reset FF Proxy Settings": Firefox Proxy settings were reset.



=========================== Installed Programs ============================
ABBYY FineReader 6.0 Sprint (HKLM-x32\...\{ACF60000-22B9-4CE9-98D6-2CCF359BAC07}) (Version: 6.00.2146.41621 - ABBYY Software House)
Adobe Flash Player 15 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 15.0.0.152 - Adobe Systems Incorporated)
Adobe Flash Player 16 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 16.0.0.235 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.10) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.10 - Adobe Systems Incorporated)
Adobe Shockwave Player 12.1 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.1.0.150 - Adobe Systems, Inc.)
ANT Drivers Installer x64 (Version: 2.3.4 - Garmin Ltd or its subsidiaries) Hidden
Apple Application Support (HKLM-x32\...\{83CAF0DE-8D3B-4C37-A631-2B8F16EC3031}) (Version: 3.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{BDD99690-3541-4619-9D2A-3CDDB3E15F9E}) (Version: 8.0.5.6 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
CCleaner (HKLM\...\CCleaner) (Version: 5.00 - Piriform)
Cisco EAP-FAST Module (HKLM-x32\...\{64BF0187-F3D2-498B-99EA-163AF9AE6EC9}) (Version: 2.2.14 - Cisco Systems, Inc.)
Cisco LEAP Module (HKLM-x32\...\{51C7AD07-C3F6-4635-8E8A-231306D810FE}) (Version: 1.0.19 - Cisco Systems, Inc.)
Cisco PEAP Module (HKLM-x32\...\{ED5776D5-59B4-46B7-AF81-5F2D94D7C640}) (Version: 1.1.6 - Cisco Systems, Inc.)
Cisco WebEx Meetings (HKLM-x32\...\ActiveTouchMeetingClient) (Version:  - Cisco WebEx LLC)
Citrix Online Launcher (HKLM-x32\...\{307ECD26-43D7-4AD4-82CF-794B63EDF096}) (Version: 1.0.141 - Citrix)
Crystal Reports Basic Runtime for Visual Studio 2008 (HKLM-x32\...\{CE26F10F-C80F-4377-908B-1B7882AE2CE3}) (Version: 10.5.0.0 - Business Objects)
Definition Update for Microsoft Office 2010 (KB2910899) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{C8358E8D-6C89-41B3-8439-FEFBC0353D81}) (Version:  - Microsoft)
Elevated Installer (x32 Version: 3.2.17.0 - Garmin Ltd or its subsidiaries) Hidden
Epson Connect (HKLM-x32\...\{64BA551C-9AF6-495C-93F3-D1270E0045FC}) (Version:  - )
Epson Connect Printer Setup (HKLM-x32\...\{D9B1D51B-EB56-410D-AEB5-1CCFAC4B6C8C}) (Version: 1.2.0 - SEIKO EPSON CORPORATION)
Epson Customer Participation (HKLM\...\{814FA673-A085-403C-9545-747FC1495069}) (Version: 1.4.0.0 - SEIKO EPSON CORPORATION)
Epson Event Manager (HKLM-x32\...\{BECE9CCD-83F6-4BAA-9B26-227DF7D2E932}) (Version: 3.01.0000 - Seiko Epson Corporation)
Epson E-Web Print (HKLM-x32\...\{CEC98C2A-9ED5-49DA-9F3A-92434E0A4FA3}) (Version: 1.19.0000 - SEIKO EPSON CORPORATION)
EPSON Printer Finder (HKLM-x32\...\{B8ECD0D3-AE08-4891-B6C7-32F96B75EB6C}) (Version: 1.0.0 - SEIKO EPSON CORPORATION)
EPSON Scan (HKLM-x32\...\EPSON Scanner) (Version:  - Seiko Epson Corporation)
EPSON XP-400 Series Printer Uninstall (HKLM\...\EPSON XP-400 Series) (Version:  - SEIKO EPSON Corporation)
EpsonNet Print (HKLM-x32\...\{3E31400D-274E-4647-916C-2CACC3741799}) (Version: 2.5.00 - SEIKO EPSON CORPORATION)
ESET Online Scanner v3 (HKLM-x32\...\ESET Online Scanner) (Version:  - )
Free File Viewer 2014 (HKLM-x32\...\FreeFileViewer_is1) (Version: 2014.2.16.0 - Bitberry Software)
Garmin Communicator Plugin x64 (HKLM\...\{550331CC-C34B-494F-BCDA-37CE4EF6E924}) (Version: 4.0.3 - Garmin Ltd or its subsidiaries)
Garmin Express (HKLM-x32\...\{b43ffffb-1adc-4bcb-b277-7844ebff94da}) (Version: 3.2.17.0 - Garmin Ltd or its subsidiaries)
Garmin Express (x32 Version: 3.2.17.0 - Garmin Ltd or its subsidiaries) Hidden
Garmin Express Tray (x32 Version: 3.2.17.0 - Garmin Ltd or its subsidiaries) Hidden
Google Earth (HKLM-x32\...\{4D2A6330-2F8B-11E3-9C40-B8AC6F97B88E}) (Version: 7.1.2.2041 - Google)
Google Talk Plugin (HKLM-x32\...\{0C5C1177-94C5-3EFB-A8BE-3F6AF1AF887F}) (Version: 5.38.6.0 - Google)
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
iCloud (HKLM\...\{309768A4-A2BB-4930-A5A2-8169678C9B4C}) (Version: 4.0.6.28 - Apple Inc.)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 7.0.0.1118 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 10.0.0.1046 - Intel Corporation)
iTunes (HKLM\...\{2ABBBD91-91E5-4AD7-929A-FE15D1DC0576}) (Version: 12.0.1.26 - Apple Inc.)
Java 7 Update 71 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F03217071FF}) (Version: 7.0.710 - Oracle)
Java Auto Updater (x32 Version: 2.1.71.14 - Oracle, Inc.) Hidden
Malwarebytes Anti-Malware version 2.0.4.1028 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.4.1028 - Malwarebytes Corporation)
McAfee Security Scan Plus (HKLM\...\McAfee Security Scan) (Version: 3.8.150.1 - McAfee, Inc.)
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Office Access database engine 2007 (English) (HKLM-x32\...\{90120000-00D1-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office Access MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Access Setup Metadata MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Home and Student 2010 (HKLM-x32\...\Office14.SingleImage) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office OneNote MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Publisher MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Single Image 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Security Client (Version: 4.6.0305.0 - Microsoft Corporation) Hidden
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.6.305.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (HKLM-x32\...\{402ED4A1-8F5B-387A-8688-997ABF58B8F2}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005 (HKLM-x32\...\{ce085a78-074e-4823-8dc1-8a721b94b76d}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005 (x32 Version: 12.0.21005 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005 (x32 Version: 12.0.21005 - Microsoft Corporation) Hidden
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (Version: 10.0.50908 - Microsoft Corporation) Hidden
MotoCast (HKLM-x32\...\{5401CEE8-3C2D-4835-A802-213306537FF4}) (Version: 2.0.31 - Motorola Mobility)
Motorola Device Manager (HKLM-x32\...\{28DB8373-C1BB-444F-A427-A55585A12ED7}) (Version: 2.4.5 - Motorola Mobility)
Motorola Device Software Update (x32 Version: 13.09.3001 - Motorola Mobility) Hidden
MOTOROLA MEDIA LINK (x32 Version: 1.9.0002.0 - Motorola) Hidden
Motorola Mobile Drivers Installation 6.3.0 (HKLM\...\{759E6A2F-1F01-45EF-A0C4-22F1B56CB975}) (Version: 6.3.0 - Motorola Mobility LLC)
Mozilla Firefox 34.0.5 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 34.0.5 (x86 en-US)) (Version: 34.0.5 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 29.0 - Mozilla)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MSXML 4.0 SP2 Parser and SDK (HKLM-x32\...\{716E0306-8318-4364-8B8F-0CC4E9376BAC}) (Version: 4.20.9818.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (HKLM-x32\...\{196467F1-C11F-4F76-858B-5812ADC83B94}) (Version: 4.30.2100.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2721691) (HKLM-x32\...\{355B5AC0-CEEE-42C5-AD4D-7F3CFD806C36}) (Version: 4.30.2114.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2758694) (HKLM-x32\...\{1D95BA90-F4F8-47EC-A882-441C99D30C1E}) (Version: 4.30.2117.0 - Microsoft Corporation)
NEC Electronics USB 3.0 Host Controller Driver (HKLM-x32\...\InstallShield_{D7BF9739-8A68-4335-BBEE-37752AD9E86B}) (Version: 1.0.17.0 - NEC Electronics Corporation)
NEC Electronics USB 3.0 Host Controller Driver (x32 Version: 1.0.17.0 - NEC Electronics Corporation) Hidden
PDF Architect 2 (HKLM-x32\...\PDF Architect 2) (Version: 2.0.24.16092 - pdfforge GmbH)
PDF Architect 2 View Module (HKLM-x32\...\{46889070-D447-4936-A5D3-246DB972FA2E}) (Version: 2.0.6.16537 - pdfforge GmbH)
PDFCreator (HKLM-x32\...\{0001B4FD-9EA3-4D90-A79E-FD14BA3AB01D}) (Version: 1.7.3 - pdfforge)
PhotoScape (HKLM-x32\...\PhotoScape) (Version:  - )
Prevx (HKLM\...\PCSI) (Version: 3.0.5.220 - Prevx)
PunkBuster Services (HKLM-x32\...\PunkBusterSvc) (Version: 0.993 - Even Balance, Inc.)
QuickBooks (x32 Version: 23.0.4012.2305 - Intuit Inc.) Hidden
QuickBooks Pro 2013 (HKLM-x32\...\{3C631966-387E-4054-85D9-BBFFABE32BD8}) (Version: 23.0.4005.2305 - Intuit Inc.)
QuickTime 7 (HKLM-x32\...\{3D2CBC2C-65D4-4463-87AB-BB2C859C1F3E}) (Version: 7.76.80.95 - Apple Inc.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6141 - Realtek Semiconductor Corp.)
Revo Uninstaller 1.95 (HKLM-x32\...\Revo Uninstaller) (Version: 1.95 - VS Revo Group)
Secunia PSI (3.0.0.9016) (HKLM-x32\...\Secunia PSI) (Version: 3.0.0.9016 - Secunia)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version:  - Microsoft)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (x32 Version:  - Microsoft) Hidden
Shared C Run-time for x64 (HKLM\...\{EF79C448-6946-4D71-8134-03407888C054}) (Version: 10.0.0 - McAfee)
Software Updater (HKLM-x32\...\{C09D747A-BD47-42A9-915E-CEB6B1BB7C11}) (Version: 4.2.7 - SEIKO EPSON CORPORATION)
Speccy (HKLM\...\Speccy) (Version: 1.26 - Piriform)
SUPERAntiSpyware (HKLM\...\{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}) (Version: 5.7.1026 - SUPERAntiSpyware.com)
swMSM (x32 Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
TouchCopy 11 (HKLM-x32\...\{FB0F6991-438E-486F-8D4F-E778E747A59B}) (Version: 11.26 - Wide Angle Software)
Unity Web Player (HKCU\...\UnityWebPlayer) (Version: 4.5.1f3 - Unity Technologies ApS)
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{B4A38370-2ADB-46B0-A1B0-0C4A2F7DCA31}) (Version:  - Microsoft)
Update for Microsoft Excel 2010 (KB2589348) 32-Bit Edition (HKLM-x32\...\{90140000-0016-0409-0000-0000000FF1CE}_Office14.SingleImage_{A7C2902F-C60B-428F-BDD7-ECE4DC0A2CA1}) (Version:  - Microsoft)
Update for Microsoft Excel 2010 (KB2589348) 32-Bit Edition (HKLM-x32\...\{90140000-0018-0409-0000-0000000FF1CE}_Office14.SingleImage_{A7C2902F-C60B-428F-BDD7-ECE4DC0A2CA1}) (Version:  - Microsoft)
Update for Microsoft Excel 2010 (KB2589348) 32-Bit Edition (HKLM-x32\...\{90140000-001B-0409-0000-0000000FF1CE}_Office14.SingleImage_{A7C2902F-C60B-428F-BDD7-ECE4DC0A2CA1}) (Version:  - Microsoft)
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version:  - Microsoft)
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version:  - Microsoft)
Update for Microsoft InfoPath 2010 (KB2817369) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{4EEA3D3E-989C-4DF4-AB0A-3042C0C12AA3}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2553140) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{8BEEA2FC-D416-428A-B52A-A3ED45921151}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2553140) 32-Bit Edition (HKLM-x32\...\{90140000-006E-0409-0000-0000000FF1CE}_Office14.SingleImage_{8BEEA2FC-D416-428A-B52A-A3ED45921151}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{DADF7E25-FFA4-4D02-BE84-1DAE62C18516}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{287A1E92-9E41-4BC1-8920-B3D0E9220800}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589386) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{A4F91D60-654C-4892-BFD3-0D41ADA649B6}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{9D69691D-823D-4C3E-9B12-563A3F520366}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2597089) 32-Bit Edition (HKLM-x32\...\{90140000-006E-0409-0000-0000000FF1CE}_Office14.SingleImage_{A12F43A5-CF0B-44E3-942F-2441CD442F0D}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2687275) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{0B7744D2-1FDD-4843-9987-7CE11B79F370}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{35698CB7-AAA2-4577-B505-DBFF504AEF23}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{5AA578BB-759C-40FD-9661-A737C0884541}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2825635) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{F1A20C69-9FE5-40FD-9CD5-84EABC2EF64A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837581) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{334FB202-28D7-4BA4-8BC9-4FE4AB233EA0}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837602) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{8158D96B-083A-4FE4-8587-B5D0F49FE4B8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837602) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{8158D96B-083A-4FE4-8587-B5D0F49FE4B8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837606) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{B0D672F7-883E-4279-8E75-D97A5445AB46}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2883019) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{D1C4AD0B-CC79-41D2-8D6A-571E7B30658C}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2889818) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{CFB80344-FCBA-4C03-AD77-D49E82F14C3E}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2889828) 32-Bit Edition (HKLM-x32\...\{90140000-001F-040C-0000-0000000FF1CE}_Office14.SingleImage_{C1954E2B-1672-4E5C-B564-F8CB2D08345B}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2910896) 32-Bit Edition (HKLM-x32\...\{90140000-001F-0409-0000-0000000FF1CE}_Office14.SingleImage_{E762A933-274B-4860-B066-A39FAB0838FD}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2910896) 32-Bit Edition (HKLM-x32\...\{90140000-001F-0C0A-0000-0000000FF1CE}_Office14.SingleImage_{A7AA9E77-A9F4-4596-8AFD-4910FF258C3D}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2597088) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{A87EDEA3-4861-4D99-9B36-F442740F1287}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2597088) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{A87EDEA3-4861-4D99-9B36-F442740F1287}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2597088) 32-Bit Edition (HKLM-x32\...\{90140000-00A1-0409-0000-0000000FF1CE}_Office14.SingleImage_{26A0F874-417C-4B0A-8088-3FA53638FB49}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition (HKLM-x32\...\{90140000-001A-0409-0000-0000000FF1CE}_Office14.SingleImage_{DCE104A1-1875-4469-A83D-A5BFA6C4640F}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{2AB483F1-C86E-427A-83B4-23889B03512D}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2880517) 32-Bit Edition (HKLM-x32\...\{90140000-0018-0409-0000-0000000FF1CE}_Office14.SingleImage_{DF548669-AAED-467B-A074-AE2B72A4A871}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2880517) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{6C727BC2-B2B9-4B03-BD7E-682EA6FA1C04}) (Version:  - Microsoft)
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{F9F5A080-AF38-4966-9A6B-C43DCA465035}) (Version:  - Microsoft)
Update for Microsoft Visio 2010 (KB2880526) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{7B29D8B8-6A87-496C-A65E-B935E740448A}) (Version:  - Microsoft)
Update for Microsoft Visio Viewer 2010 (KB2837587) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{38CF30E4-3348-4BD1-A859-B630C355A56F}) (Version:  - Microsoft)
Visual Studio Tools for the Office system 3.0 Runtime (HKLM-x32\...\Visual Studio Tools for the Office system 3.0 Runtime) (Version:  - Microsoft Corporation)
Visual Studio Tools for the Office system 3.0 Runtime (x32 Version: 9.0.30729 - Microsoft Corporation) Hidden
Visual Studio Tools for the Office system 3.0 Runtime Service Pack 1 (KB949258) (HKLM-x32\...\{8FB53850-246A-3507-8ADE-0060093FFEA6}.KB949258) (Version: 1 - Microsoft Corporation)
Windows Driver Package - Dynastream Innovations, Inc. ANT LibUSB Drivers (04/11/2012 1.2.40.201) (HKLM\...\F9D2A789F9CFF8CEC36B544F53877C80F1F73C46) (Version: 04/11/2012 1.2.40.201 - Dynastream Innovations, Inc.)
Windows Driver Package - Silicon Labs Software (DSI_SiUSBXp_3_1) USB  (02/06/2007 3.1) (HKLM\...\D1506E0025B5A3F9EB8270FE81C1EEDD9388B8A2) (Version: 02/06/2007 3.1 - Silicon Labs Software)
========================= Restore Points ==================================

30-11-2014 15:36:10 Windows Update
04-12-2014 11:02:45 Windows Update
07-12-2014 13:47:04 Windows Update
11-12-2014 02:51:48 Windows Update
13-12-2014 00:42:27 Windows Update
16-12-2014 10:06:04 Windows Update

**** End of log ****

 

I will submit the others after my computer restarts...



#9 James Oates

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Posted 16 December 2014 - 06:11 PM

No quarantine needed on Malwarebytes...

 

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 12/16/2014
Scan Time: 4:54:05 PM
Logfile:
Administrator: Yes

Version: 2.00.4.1028
Malware Database: v2014.12.16.05
Rootkit Database: v2014.12.14.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled

OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: James

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 349282
Time Elapsed: 8 min, 25 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)


(end)

 

And, from Security Check...

 

 Results of screen317's Security Check version 0.99.93  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
Microsoft Security Essentials   
 Antivirus up to date!  
`````````Anti-malware/Other Utilities Check:`````````
 Secunia PSI (3.0.0.9016)   
 Java 7 Update 71  
 Adobe Flash Player 16.0.0.235  
 Adobe Reader XI  
 Mozilla Firefox (34.0.5)
````````Process Check: objlist.exe by Laurent````````  
 Microsoft Security Essentials MSMpEng.exe
 Microsoft Security Essentials msseces.exe
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 0%
````````````````````End of Log``````````````````````

 

I will also click on the non-malware links you sent as well...thank you in advance...



#10 James Oates

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Posted 16 December 2014 - 06:43 PM

It could be my imagination, and, the clean boot seemed to start up "easier", for lack of a better term...



#11 James Oates

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Posted 16 December 2014 - 06:57 PM

The System File Checker result...

 

Microsoft Windows [Version 6.1.7601]
Copyright © 2009 Microsoft Corporation.  All rights reserved.

C:\Windows\system32>sfc /scannow

Beginning system scan.  This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

C:\Windows\system32>



#12 James Oates

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Posted 16 December 2014 - 07:19 PM

I have completed the non-malware step...do you see anything from my earlier scans?



#13 Guest_LighthouseParty_*

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Posted 17 December 2014 - 01:49 AM

Hello there,

 

Please download CCleaner from here. Once installed, open it and head over to the tools tab and select start-up. In the bottom right hand corner, select save to text file and select a name for it. Open the saved document and post the contents of it into your next reply.

 

:step1: Please uninstall some programs
 
There's currently some programs on your PC that we need to remove, for the time-being at least. Press the Windows + R key on your keyboard and type in appwiz.cpl and press enter. Navigate to each of the following below one-by-one and click uninstall:

  • Java 7 Update 71 

If any programs listed above aren't in Programs and Features, you can just skip them. Please download JavaRa from here and once opened it, select 'remove JRE' (If that's not there, select remove Java Runtime). Make sure you skip the re-install Java option!

:step2: Please download rKill to your desktop

  • Double click it (Win 7, 8 and Vista users, right-click and select run as admin)
  • The tool will run and then a log file should open.
  • Please post the contents of it in your next reply.

Please don't restart your computer before running the next step.

:step3: Please download AdwCleaner to your desktop

  • Double click adwcleaner_x.xxx.exe. (Win 7, 8 and Vista users, right-click and select run as admin)
  • If prompted, click I agree.
  • Click scan. When it's finished, select clean.
  • Allow AdwCleaner to restart your computer.
  • Once your computer's restarted, a log should appear.
  • Please post this in your next reply.

:step4: Please download Junkware Removal Tool to your desktop

  • Double click JRT.exe. (Win 7, 8 and Vista users, right-click and select run as admin)
  • Press any key and the scan will begin.
  • At the end, a log will open. Please post this in your next reply.

:step5: Please visit the ESET Online Scanner webpage

:exclame: Internet Explorer MUST be used for this step.  :exclame:

  • Click the checkbox next to 'Yes, I accept the Terms of Use' and click start.
  • Select the checkboxes which are displayed in the picture below.

jqnp8z.png

  • Press start and the scan will now begin - this scan will take a long time.
  • When the scand finished, select list threats and then export.
  • Choose a name for the log (e.g ESET) and click save (to your desktop)
  • Press the back button and then click finish. Please include the contents of the log in your reply.

Edited by LighthouseParty, 17 December 2014 - 01:49 AM.


#14 James Oates

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Posted 17 December 2014 - 05:51 AM

Here is the .txt from CCleaner...

 

ABBYY FineReader 6.0 Sprint    ABBYY Software House    1/13/2013    116 MB    6.00.2146.41621
Adobe Flash Player 15 ActiveX    Adobe Systems Incorporated    9/10/2014    6.00 MB    15.0.0.152
Adobe Flash Player 16 NPAPI    Adobe Systems Incorporated    12/12/2014    6.00 MB    16.0.0.235
Adobe Reader XI (11.0.10)    Adobe Systems Incorporated    12/11/2014    183 MB    11.0.10
Adobe Shockwave Player 12.1    Adobe Systems, Inc.    8/1/2014        12.1.0.150
Apple Application Support    Apple Inc.    10/20/2014    95.2 MB    3.1
Apple Mobile Device Support    Apple Inc.    10/20/2014    19.5 MB    8.0.5.6
Apple Software Update    Apple Inc.    10/15/2012    2.38 MB    2.1.3.127
Bonjour    Apple Inc.    10/15/2012    2.00 MB    3.0.0.10
CCleaner    Piriform    11/29/2014        5.00
Cisco EAP-FAST Module    Cisco Systems, Inc.    7/25/2012    1.55 MB    2.2.14
Cisco LEAP Module    Cisco Systems, Inc.    7/25/2012    644 KB    1.0.19
Cisco PEAP Module    Cisco Systems, Inc.    7/25/2012    1.23 MB    1.1.6
Cisco WebEx Meetings    Cisco WebEx LLC    3/26/2014        
Citrix Online Launcher    Citrix    11/21/2013    274 KB    1.0.141
Crystal Reports Basic Runtime for Visual Studio 2008    Business Objects    11/8/2012    34.3 MB    10.5.0.0
Epson Connect        2/26/2014        
Epson Connect Printer Setup    SEIKO EPSON CORPORATION    3/14/2014    8.33 MB    1.2.0
Epson Customer Participation    SEIKO EPSON CORPORATION    1/13/2014    3.32 MB    1.4.0.0
Epson E-Web Print    SEIKO EPSON CORPORATION    2/28/2014    9.22 MB    1.19.0000
Epson Event Manager    Seiko Epson Corporation    2/26/2014    42.4 MB    3.01.0000
EPSON Printer Finder    SEIKO EPSON CORPORATION    2/28/2014    1.79 MB    1.0.0
EPSON Scan    Seiko Epson Corporation    2/26/2014        
EPSON XP-400 Series Printer Uninstall    SEIKO EPSON Corporation    1/13/2014        
EpsonNet Print    SEIKO EPSON CORPORATION    2/26/2014        2.5.00
ESET Online Scanner v3        1/24/2013        
Free File Viewer 2014    Bitberry Software    3/6/2014    57.5 MB    2014.2.16.0
Garmin Communicator Plugin x64    Garmin Ltd or its subsidiaries    10/18/2012    22.7 MB    4.0.3
Garmin Express    Garmin Ltd or its subsidiaries    8/12/2014    115 MB    3.2.17.0
Google Earth    Google    12/10/2013    180 MB    7.1.2.2041
Google Talk Plugin    Google    11/11/2014    14.3 MB    5.38.6.0
iCloud    Apple Inc.    12/15/2014    89.5 MB    4.0.6.28
Intel® Management Engine Components    Intel Corporation    2/18/2013        7.0.0.1118
Intel® Rapid Storage Technology    Intel Corporation    2/27/2013        10.0.0.1046
iTunes    Apple Inc.    10/20/2014    245 MB    12.0.1.26
Java 7 Update 71    Oracle    10/25/2014    119 MB    7.0.710
Malwarebytes Anti-Malware version 2.0.4.1028    Malwarebytes Corporation    12/15/2014    57.2 MB    2.0.4.1028
McAfee Security Scan Plus    McAfee, Inc.    6/8/2014    10.2 MB    3.8.150.1
Microsoft .NET Framework 4.5.1    Microsoft Corporation    2/26/2014    38.8 MB    4.5.50938
Microsoft Office Access database engine 2007 (English)    Microsoft Corporation    9/13/2013    134 MB    12.0.6612.1000
Microsoft Office Home and Student 2010    Microsoft Corporation    1/7/2014        14.0.7015.1000
Microsoft Security Essentials    Microsoft Corporation    9/11/2014        4.6.305.0
Microsoft Silverlight    Microsoft Corporation    7/24/2014    298 MB    5.1.30514.0
Microsoft Visual C++ 2005 Redistributable    Microsoft Corporation    10/19/2012    298 KB    8.0.59193
Microsoft Visual C++ 2005 Redistributable (x64)    Microsoft Corporation    7/25/2012    708 KB    8.0.61000
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17    Microsoft Corporation    7/25/2012    788 KB    9.0.30729
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161    Microsoft Corporation    7/26/2012    788 KB    9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729    Microsoft Corporation    2/28/2014    230 KB    9.0.30729
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17    Microsoft Corporation    10/23/2012    590 KB    9.0.30729
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161    Microsoft Corporation    10/24/2012    598 KB    9.0.30729.6161
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219    Microsoft Corporation    10/16/2014    13.8 MB    10.0.40219
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219    Microsoft Corporation    10/16/2014    11.5 MB    10.0.40219
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005    Microsoft Corporation    8/12/2014    17.1 MB    12.0.21005.1
Microsoft Visual Studio 2010 Tools for Office Runtime (x64)    Microsoft Corporation    10/16/2014        10.0.50903
MotoCast    Motorola Mobility    10/23/2012        2.0.31
Motorola Device Manager    Motorola Mobility    12/11/2013        2.4.5
Motorola Mobile Drivers Installation 6.3.0    Motorola Mobility LLC    12/11/2013    5.10 MB    6.3.0
Mozilla Firefox 34.0.5 (x86 en-US)    Mozilla    12/9/2014    81.3 MB    34.0.5
Mozilla Maintenance Service    Mozilla    5/7/2014    341 KB    29.0
MSXML 4.0 SP2 (KB954430)    Microsoft Corporation    7/26/2012    1.27 MB    4.20.9870.0
MSXML 4.0 SP2 (KB973688)    Microsoft Corporation    7/26/2012    1.33 MB    4.20.9876.0
MSXML 4.0 SP2 Parser and SDK    Microsoft Corporation    7/26/2012    1.22 MB    4.20.9818.0
MSXML 4.0 SP3 Parser    Microsoft Corporation    10/18/2012    1.47 MB    4.30.2100.0
MSXML 4.0 SP3 Parser (KB2721691)    Microsoft Corporation    10/19/2012    1.53 MB    4.30.2114.0
MSXML 4.0 SP3 Parser (KB2758694)    Microsoft Corporation    1/9/2013    1.54 MB    4.30.2117.0
NEC Electronics USB 3.0 Host Controller Driver    NEC Electronics Corporation    7/25/2012    993 KB    1.0.17.0
PDF Architect 2    pdfforge GmbH    6/3/2014        2.0.24.16092
PDF Architect 2 View Module    pdfforge GmbH    6/3/2014    69.4 MB    2.0.6.16537
PDFCreator    pdfforge    6/3/2014        1.7.3
PhotoScape        11/8/2012        
Prevx    Prevx    1/24/2013    920 KB    3.0.5.220
PunkBuster Services    Even Balance, Inc.    11/28/2013        0.993
QuickBooks Pro 2013    Intuit Inc.    2/9/2013        23.0.4005.2305
QuickTime 7    Apple Inc.    10/27/2014    70.2 MB    7.76.80.95
Realtek High Definition Audio Driver    Realtek Semiconductor Corp.    7/25/2012        6.0.1.6141
Revo Uninstaller 1.95    VS Revo Group    8/26/2013        1.95
Secunia PSI (3.0.0.9016)    Secunia    8/2/2014    8.75 MB    3.0.0.9016
Shared C Run-time for x64    McAfee    10/25/2012    2.78 MB    10.0.0
Software Updater    SEIKO EPSON CORPORATION    4/11/2014    8.22 MB    4.2.7
Speccy    Piriform    12/13/2014        1.26
SUPERAntiSpyware    SUPERAntiSpyware.com    7/18/2014    42.3 MB    5.7.1026
TouchCopy 11    Wide Angle Software    10/15/2012    30.7 MB    11.26
Unity Web Player    Unity Technologies ApS    11/25/2014    12.0 MB    4.5.1f3
Visual Studio Tools for the Office system 3.0 Runtime    Microsoft Corporation    2/9/2013        
Windows Driver Package - Dynastream Innovations, Inc. ANT LibUSB Drivers (04/11/2012 1.2.40.201)    Dynastream Innovations, Inc.    3/14/2014        04/11/2012 1.2.40.201
Windows Driver Package - Silicon Labs Software (DSI_SiUSBXp_3_1) USB  (02/06/2007 3.1)    Silicon Labs Software    3/14/2014        02/06/2007 3.1

 

Here is the rKill .txt file...

 

Rkill 2.6.7 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2014 BleepingComputer.com
More Information about Rkill can be found at this link:
 http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 12/17/2014 04:48:16 AM in x64 mode.
Windows Version: Windows 7 Home Premium Service Pack 1

Checking for Windows services to stop:

 * No malware services found to stop.

Checking for processes to terminate:

 * No malware processes found to kill.

Checking Registry for malware related settings:

 * No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

 * No issues found.

Checking Windows Service Integrity:

 * No issues found.

Searching for Missing Digital Signatures:

 * C:\Windows\System32\usp10.dll : 801,280 : 04/24/2014 08:34 PM : 088cf6afcd5cdd44e40c0acde3c1a5e0 [NoSig]
 +-> C:\Windows\erdnt\cache64\usp10.dll : 800,768 : 11/21/2012 11:44 PM : dbf99fd9caf75ca66d042bd8d050ff71 [Pos Repl]
 +-> C:\Windows\erdnt\cache86\usp10.dll : 626,688 : 11/21/2012 10:45 PM : b7230010d97787af3d25e4c82f2b06b9 [Pos Repl]
 +-> C:\Windows\SysWOW64\usp10.dll : 626,688 : 04/24/2014 08:06 PM : a5f833506bf6a1b5d693e1499dee2444 [Pos Repl]
 +-> C:\Windows\winsxs\amd64_microsoft-windows-usp_31bf3856ad364e35_6.1.7601.17514_none_0b207e7d6f1bea6f\usp10.dll : 800,256 : 11/20/2010 09:24 PM : 2f8b1e3ee3545d3b5a8d56fa1ae07b65 [Pos Repl]
 +-> C:\Windows\winsxs\amd64_microsoft-windows-usp_31bf3856ad364e35_6.1.7601.18009_none_0b302f956f0f750f\usp10.dll : 800,768 : 11/21/2012 11:44 PM : dbf99fd9caf75ca66d042bd8d050ff71 [Pos Repl]
 +-> C:\Windows\winsxs\amd64_microsoft-windows-usp_31bf3856ad364e35_6.1.7601.18454_none_0af5261f6f3c76ad\usp10.dll : 801,280 : 04/24/2014 08:34 PM : 088cf6afcd5cdd44e40c0acde3c1a5e0 [Pos Repl]
 +-> C:\Windows\winsxs\amd64_microsoft-windows-usp_31bf3856ad364e35_6.1.7601.22171_none_0b661a9c886d0db8\usp10.dll : 801,280 : 11/21/2012 11:59 PM : e4accc7927a1478df636534864e03666 [Pos Repl]
 +-> C:\Windows\winsxs\amd64_microsoft-windows-usp_31bf3856ad364e35_6.1.7601.22666_none_0b75f5788860623d\usp10.dll : 801,792 : 04/24/2014 08:27 PM : bb2b03c6b6778a9b2866a049cc600d55 [Pos Repl]
 +-> C:\Windows\winsxs\x86_microsoft-windows-usp_31bf3856ad364e35_6.1.7601.17514_none_af01e2f9b6be7939\usp10.dll : 626,176 : 11/20/2010 09:24 PM : 804aaafebb3ad5f49334dd906bcb1de5 [Pos Repl]
 +-> C:\Windows\winsxs\x86_microsoft-windows-usp_31bf3856ad364e35_6.1.7601.18009_none_af119411b6b203d9\usp10.dll : 626,688 : 11/21/2012 10:45 PM : b7230010d97787af3d25e4c82f2b06b9 [Pos Repl]
 +-> C:\Windows\winsxs\x86_microsoft-windows-usp_31bf3856ad364e35_6.1.7601.18454_none_aed68a9bb6df0577\usp10.dll : 626,688 : 04/24/2014 08:06 PM : a5f833506bf6a1b5d693e1499dee2444 [Pos Repl]
 +-> C:\Windows\winsxs\x86_microsoft-windows-usp_31bf3856ad364e35_6.1.7601.22171_none_af477f18d00f9c82\usp10.dll : 626,688 : 11/21/2012 11:36 PM : ca68408922b02e8d955a2967c7cbf8ce [Pos Repl]
 +-> C:\Windows\winsxs\x86_microsoft-windows-usp_31bf3856ad364e35_6.1.7601.22666_none_af5759f4d002f107\usp10.dll : 626,688 : 04/24/2014 07:58 PM : 5a7b3405c2aae5369f6cb42fe248fbb0 [Pos Repl]

Checking HOSTS File:

 * HOSTS file entries found:

  127.0.0.1       localhost

Program finished at: 12/17/2014 04:48:51 AM
Execution time: 0 hours(s), 0 minute(s), and 35 seconds(s)

 

I will submit this info now since AdwCleaner will restart my computer...



#15 James Oates

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Posted 17 December 2014 - 06:10 AM

Here is the result from AdwCleaner...

 

# AdwCleaner v4.105 - Report created 17/12/2014 at 05:05:15
# Updated 08/12/2014 by Xplode
# Database : 2014-12-16.1 [Live]
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : James - JAMES-PC
# Running from : C:\Users\James\Desktop\adwcleaner_4.105.exe
# Option : Clean

***** [ Services ] *****


***** [ Files / Folders ] *****


***** [ Scheduled Tasks ] *****


***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Deleted : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472F-A0FF-E1416B8B2E3A}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472F-A0FF-E1416B8B2E3A}

***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.17496


-\\ Mozilla Firefox v34.0.5 (x86 en-US)


-\\ Google Chrome v


*************************

AdwCleaner[R0].txt - [948 octets] - [31/07/2014 11:44:04]
AdwCleaner[R1].txt - [1001 octets] - [01/08/2014 09:57:54]
AdwCleaner[R2].txt - [1643 octets] - [12/10/2014 05:02:05]
AdwCleaner[R3].txt - [1136 octets] - [19/10/2014 03:22:04]
AdwCleaner[R4].txt - [1490 octets] - [17/12/2014 04:53:31]
AdwCleaner[S0].txt - [1014 octets] - [31/07/2014 11:59:07]
AdwCleaner[S1].txt - [1062 octets] - [01/08/2014 09:58:35]
AdwCleaner[S2].txt - [1576 octets] - [12/10/2014 05:03:39]
AdwCleaner[S3].txt - [1191 octets] - [19/10/2014 03:28:32]
AdwCleaner[S4].txt - [1407 octets] - [17/12/2014 05:05:15]

########## EOF - C:\AdwCleaner\AdwCleaner[S4].txt - [1467 octets] ##########






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