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laptop loser..erm,,..I mean user..has done it again


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45 replies to this topic

#1 notcreeper

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Posted 13 December 2014 - 09:26 AM

Wonderful forum people:

 

Please help. My laptop is glitchy  and needs a tune up. Symptoms include kicking itself off the net ( internet not responding). Unable to access sites displayed on taskbar.   A fake "windows needs to restart" popup box  flashing on some pages...in the middle of the page.  and just basically running slower.

 

It started last week when a "Trovi"  page kept making itself the homepage. Ive managed to get rid of it but the general operation is not smooth.

 

Thanks and appreciation in advance

 

 



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#2 Broni

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Posted 13 December 2014 - 09:41 PM

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"


NOTE. If you see This version requires you to completely exit the Anti Malware application message right click on the Malwarebytes Anti-Malware icon in the system tray and click on Exit.

p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 


#3 notcreeper

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Posted 14 December 2014 - 08:44 AM

Thanks!

 

 Results of screen317's Security Check version 0.99.93 
 Windows 7 Service Pack 1 x64 (UAC is enabled) 
 Internet Explorer 11 
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled! 
 WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
 Java 7 Update 60 
 Java version 32-bit out of Date!
  Adobe Flash Player 15.0.0.246 Flash Player out of Date! 
 Adobe Reader XI 
 Google Chrome (39.0.2171.71)
 Google Chrome (39.0.2171.95)
````````Process Check: objlist.exe by Laurent```````` 
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 5%
````````````````````End of Log``````````````````````
 



#4 notcreeper

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Posted 14 December 2014 - 08:46 AM

Farbar

 

Farbar Service Scanner Version: 21-07-2014
Ran by Janet (administrator) on 14-12-2014 at 08:45:23
Running from "C:\Users\Janet\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\JT0TBJMG"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.
IE proxy is enabled.
ProxyServer: http=127.0.0.1:49311;https=127.0.0.1:49311

Windows Firewall:
=============

Firewall Disabled Policy:
==================

System Restore:
============

System Restore Disabled Policy:
========================

Action Center:
============

Action Center Notification Icon =====> Unable to open HKLM\...\ShellServiceObjects\{F56F6FDD-AA9D-4618-A949-C1B91AF43B1A} key. The key does not exist.

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================

Windows Defender:
==============

Other Services:
==============

File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed

**** End of log ****



#5 notcreeper

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Posted 14 December 2014 - 09:02 AM

Mini Tool Box

 

MiniToolBox by Farbar  Version: 30-11-2014
Ran by Janet (administrator) on 14-12-2014 at 08:49:32
Running from "C:\Users\Janet\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\40KOSL0X"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is enabled.
ProxyServer: http=127.0.0.1:49311;https=127.0.0.1:49311
========================= Hosts content: =================================

 

127.0.0.1       localhost

========================= IP Configuration: ================================

Atheros AR9285 802.11b/g/n WiFi Adapter = Wireless Network Connection (Connected)
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)
Realtek PCIe FE Family Controller = Local Area Connection (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)

# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled

popd
# End of IPv4 configuration

 

Windows IP Configuration

   Host Name . . . . . . . . . . . . : Janet-HP
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : cust.andrewswireless.net

Ethernet adapter Bluetooth Network Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
   Physical Address. . . . . . . . . : D0-DF-9A-7B-F2-18
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection 2:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
   Physical Address. . . . . . . . . : F2-DF-9A-7B-82-88
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

   Connection-specific DNS Suffix  . : cust.andrewswireless.net
   Description . . . . . . . . . . . : Atheros AR9285 802.11b/g/n WiFi Adapter
   Physical Address. . . . . . . . . : D0-DF-9A-7B-82-88
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::21d9:c2a8:ced6:fe3b%13(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.0.117(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : December-12-14 3:43:53 PM
   Lease Expires . . . . . . . . . . : December-15-14 8:26:08 AM
   Default Gateway . . . . . . . . . : 192.168.0.1
   DHCP Server . . . . . . . . . . . : 192.168.0.1
   DHCPv6 IAID . . . . . . . . . . . : 198238106
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-DB-E5-7D-D0-DF-9A-7B-82-88
   DNS Servers . . . . . . . . . . . : 192.168.0.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
   Physical Address. . . . . . . . . : 78-E3-B5-58-BF-3E
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.cust.andrewswireless.net:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : cust.andrewswireless.net
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{C292427F-9358-45CA-948F-CE96776205E8}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter 6TO4 Adapter:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft 6to4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6abd:28d6:2c81:3f57:ff8a(Preferred)
   Link-local IPv6 Address . . . . . : fe80::28d6:2c81:3f57:ff8a%12(Preferred)
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{1D2572AB-1FE7-40A6-B55E-2C0A256FB56F}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{82C0037E-C1EA-4955-BC2A-D2BA25406FAC}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  UnKnown
Address:  192.168.0.1

Name:    google.com
Addresses:  2607:f8b0:400b:807::1005
   173.194.43.105
   173.194.43.110
   173.194.43.96
   173.194.43.97
   173.194.43.98
   173.194.43.99
   173.194.43.100
   173.194.43.101
   173.194.43.102
   173.194.43.103
   173.194.43.104

Pinging google.com [173.194.43.110] with 32 bytes of data:
Reply from 173.194.43.110: bytes=32 time=35ms TTL=59
Reply from 173.194.43.110: bytes=32 time=34ms TTL=59

Ping statistics for 173.194.43.110:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 34ms, Maximum = 35ms, Average = 34ms
Server:  UnKnown
Address:  192.168.0.1

Name:    yahoo.com
Addresses:  206.190.36.45
   98.138.253.109
   98.139.183.24

Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
Reply from 98.138.253.109: bytes=32 time=45ms TTL=51
Reply from 98.138.253.109: bytes=32 time=45ms TTL=51

Ping statistics for 98.138.253.109:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 45ms, Maximum = 45ms, Average = 45ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 16...d0 df 9a 7b f2 18 ......Bluetooth Device (Personal Area Network)
 14...f2 df 9a 7b 82 88 ......Microsoft Virtual WiFi Miniport Adapter
 13...d0 df 9a 7b 82 88 ......Atheros AR9285 802.11b/g/n WiFi Adapter
 11...78 e3 b5 58 bf 3e ......Realtek PCIe FE Family Controller
  1...........................Software Loopback Interface 1
 21...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 19...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
 18...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter
 12...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
 20...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
 22...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #4
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.0.1    192.168.0.117     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.0.0    255.255.255.0         On-link     192.168.0.117    281
    192.168.0.117  255.255.255.255         On-link     192.168.0.117    281
    192.168.0.255  255.255.255.255         On-link     192.168.0.117    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link     192.168.0.117    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link     192.168.0.117    281
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 12     58 ::/0                     On-link
  1    306 ::1/128                  On-link
 12     58 2001::/32                On-link
 12    306 2001:0:9d38:6abd:28d6:2c81:3f57:ff8a/128
                                    On-link
 13    281 fe80::/64                On-link
 12    306 fe80::/64                On-link
 13    281 fe80::21d9:c2a8:ced6:fe3b/128
                                    On-link
 12    306 fe80::28d6:2c81:3f57:ff8a/128
                                    On-link
  1    306 ff00::/8                 On-link
 12    306 ff00::/8                 On-link
 13    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 09 C:\Windows\SysWOW64\wshbth.dll [36352] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 09 C:\Windows\System32\wshbth.dll [47104] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (12/13/2014 03:56:50 PM) (Source: Application Error) (User: )
Description: Faulting application name: CltMngSvc.exe, version: 2.19.0.260, time stamp: 0x547753a2
Faulting module name: ole32.dll, version: 6.1.7601.17514, time stamp: 0x4ce7b96f
Exception code: 0xc0000005
Fault offset: 0x00039342
Faulting process id: 0xaa0
Faulting application start time: 0xCltMngSvc.exe0
Faulting application path: CltMngSvc.exe1
Faulting module path: CltMngSvc.exe2
Report Id: CltMngSvc.exe3

Error: (12/13/2014 09:13:23 AM) (Source: Application Hang) (User: )
Description: The program IEXPLORE.EXE version 11.0.9600.17496 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 5390

Start Time: 01d0167397a88605

Termination Time: 0

Application Path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

Report Id:

Error: (12/12/2014 06:59:08 AM) (Source: MsiInstaller) (User: Janet-HP)
Description: Product: Adobe Reader XI (11.0.09) - Update '{AC76BA86-7AD7-0000-2550-7A8C40011010}' could not be installed. Error code 1625. Windows Installer can create logs to help troubleshoot issues with installing software packages. Use the following link for instructions on turning on logging support: http://go.microsoft.com/fwlink/?LinkId=23127

Error: (12/12/2014 06:15:30 AM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\svchost.exe -k netsvcs; Description = Windows Update; Error = 0x81000101).

Error: (12/11/2014 09:28:24 PM) (Source: Application Error) (User: )
Description: Faulting application name: CltMngSvc.exe, version: 2.19.0.260, time stamp: 0x547753a2
Faulting module name: ole32.dll, version: 6.1.7601.17514, time stamp: 0x4ce7b96f
Exception code: 0xc0000005
Fault offset: 0x00039342
Faulting process id: 0xac0
Faulting application start time: 0xCltMngSvc.exe0
Faulting application path: CltMngSvc.exe1
Faulting module path: CltMngSvc.exe2
Report Id: CltMngSvc.exe3

Error: (12/11/2014 02:28:05 PM) (Source: Application Hang) (User: )
Description: The program IEXPLORE.EXE version 11.0.9600.17496 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 2a38

Start Time: 01d015789098b8f9

Termination Time: 0

Application Path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

Report Id:

Error: (12/11/2014 10:24:57 AM) (Source: Application Error) (User: )
Description: Faulting application name: IEXPLORE.EXE, version: 11.0.9600.17496, time stamp: 0x546fddcc
Faulting module name: Rapidyweb.dll, version: 0.1.1.5, time stamp: 0x543d6b7f
Exception code: 0xc0000005
Fault offset: 0x000a2966
Faulting process id: 0x1264
Faulting application start time: 0xIEXPLORE.EXE0
Faulting application path: IEXPLORE.EXE1
Faulting module path: IEXPLORE.EXE2
Report Id: IEXPLORE.EXE3

Error: (12/11/2014 09:18:12 AM) (Source: Application Error) (User: )
Description: Faulting application name: CVH.EXE, version: 14.0.7106.5000, time stamp: 0x51eed547
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x65637275
Faulting process id: 0x84c
Faulting application start time: 0xCVH.EXE0
Faulting application path: CVH.EXE1
Faulting module path: CVH.EXE2
Report Id: CVH.EXE3

Error: (12/10/2014 09:36:38 PM) (Source: Application Error) (User: )
Description: Faulting application name: IEXPLORE.EXE, version: 11.0.9600.17420, time stamp: 0x545ad233
Faulting module name: Rapidyweb.dll, version: 0.1.1.5, time stamp: 0x543d6b7f
Exception code: 0xc0000005
Fault offset: 0x000a2966
Faulting process id: 0x1d70
Faulting application start time: 0xIEXPLORE.EXE0
Faulting application path: IEXPLORE.EXE1
Faulting module path: IEXPLORE.EXE2
Report Id: IEXPLORE.EXE3

Error: (12/10/2014 07:43:52 PM) (Source: ESENT) (User: )
Description: taskhost (4028) IndexedDb: Database recovery/restore failed with unexpected error -1216.

System errors:
=============
Error: (12/13/2014 03:56:53 PM) (Source: Service Control Manager) (User: )
Description: The Search Protect Service service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 20000 milliseconds: Restart the service.

Microsoft Office Sessions:
=========================

CodeIntegrity Errors:
===================================
  Date: 2014-07-08 17:27:31.361
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\ELAMBKUP\klelam.sys because the set of per-page image hashes could not be found on the system.

  Date: 2014-07-08 17:27:31.361
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\ELAMBKUP\klelam.sys because the set of per-page image hashes could not be found on the system.

  Date: 2014-07-08 17:27:31.351
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\ELAMBKUP\klelam.sys because the set of per-page image hashes could not be found on the system.

  Date: 2014-07-08 17:27:31.321
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2013\KLELAMX64\klelam.sys because the set of per-page image hashes could not be found on the system.

  Date: 2014-07-08 17:27:31.311
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2013\KLELAMX64\klelam.sys because the set of per-page image hashes could not be found on the system.

  Date: 2014-07-08 17:27:31.311
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2013\KLELAMX64\klelam.sys because the set of per-page image hashes could not be found on the system.

  Date: 2014-07-07 00:11:01.398
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\ELAMBKUP\klelam.sys because the set of per-page image hashes could not be found on the system.

  Date: 2014-07-07 00:11:01.398
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\ELAMBKUP\klelam.sys because the set of per-page image hashes could not be found on the system.

  Date: 2014-07-07 00:11:01.388
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\ELAMBKUP\klelam.sys because the set of per-page image hashes could not be found on the system.

  Date: 2014-07-07 00:11:01.368
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2013\KLELAMX64\klelam.sys because the set of per-page image hashes could not be found on the system.

 

 Update for Microsoft Office 2007 (KB2508958) (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{0C5823AA-7B6F-44E1-8D5B-8FD1FF0E6438}) (Version:  - Microsoft)
=========================== Installed Programs ============================
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 3.1.0.4880 - Adobe Systems Incorporated)
Adobe AIR (x32 Version: 3.1.0.4880 - Adobe Systems Incorporated) Hidden
Adobe Digital Editions 2.0 (HKLM-x32\...\Adobe Digital Editions 2.0) (Version: 2.0 - Adobe Systems Incorporated)
Adobe Flash Player 15 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 15.0.0.246 - Adobe Systems Incorporated)
Adobe Flash Player 15 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 15.0.0.246 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.10) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.10 - Adobe Systems Incorporated)
Agatha Christie - Peril at End House (x32 Version: 2.2.0.95 - WildTangent) Hidden
AMD APP SDK Runtime (Version: 2.4.650.9 - Advanced Micro Devices Inc.) Hidden
AMD Fuel (Version: 2011.0804.255.3304 - AMD) Hidden
AMD Media Foundation Decoders (Version: 1.0.60804.0047 - ATI Technologies Inc.) Hidden
AMD Steady Video Plug-In  (Version: 1.00.0000 - AMD) Hidden
AMD VISION Engine Control Center (x32 Version: 2011.0804.255.3304 - ATI) Hidden
Apple Application Support (HKLM-x32\...\{5D09C772-ECB3-442B-9CC6-B4341C78FDC2}) (Version: 2.3.4 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
ArcSoft Print Creations - Album Page (HKLM-x32\...\{E6B4117F-AC59-4B13-9274-EB136E8897EE}) (Version:  - ArcSoft)
ArcSoft Print Creations - Funhouse (HKLM-x32\...\{9591C049-5CAE-4E89-A8D9-191F1899628B}) (Version:  - ArcSoft)
ArcSoft Print Creations - Greeting Card (HKLM-x32\...\{F04F9557-81A9-4293-BC49-2C216FA325A7}) (Version:  - ArcSoft)
ArcSoft Print Creations - Photo Book (HKLM-x32\...\{56589DFE-0C29-4DFE-8E42-887B771ECD23}) (Version:  - ArcSoft)
ArcSoft Print Creations - Photo Calendar (HKLM-x32\...\{CA9ED5E4-1548-485B-A293-417840060158}) (Version:  - ArcSoft)
ArcSoft Print Creations - Scrapbook (HKLM-x32\...\{B0D83FCD-9D42-43ED-8315-250326AADA02}) (Version:  - ArcSoft)
ArcSoft Print Creations - Slimline Card (HKLM-x32\...\{007B37D9-0C45-4202-834B-DD5FAAE99D63}) (Version:  - ArcSoft)
ArcSoft Print Creations (HKLM-x32\...\{CAE8A0F1-B498-4C23-95FA-55047E730C8F}) (Version: 2.8.255.384 - ArcSoft)
Ask Toolbar (HKLM-x32\...\{4F524A2D-5637-4300-76A7-A758B70C1500}) (Version: 12.21.0.128 - APN, LLC)
Atheros Bluetooth Suite (64) (HKLM\...\{230D1595-57DA-4933-8C4E-375797EBB7E1}) (Version: 7.4.0.102 - Atheros)
Atheros Driver Installation Program (HKLM-x32\...\{C3A32068-8AB1-4327-BB16-BED9C6219DC7}) (Version: 9.2 - Atheros)
ATI Catalyst Install Manager (HKLM\...\{96BB7EC1-BE6E-1616-3E92-086D617A9D49}) (Version: 3.0.829.0 - ATI Technologies, Inc.)
Bejeweled 2 Deluxe (x32 Version: 2.2.0.95 - WildTangent) Hidden
Bejeweled 3 (x32 Version: 2.2.0.95 - WildTangent) Hidden
Bing Bar (HKLM-x32\...\{3365E735-48A6-4194-9988-CE59AC5AE503}) (Version: 7.3.132.0 - Microsoft Corporation)
BlackBerry Device Software Updater (HKLM-x32\...\{12BAA98C-F8DD-4BC9-BBE6-1C8463114197}) (Version: 6.0.1.37 - Research In Motion Ltd)
Blackhawk Striker 2 (x32 Version: 2.2.0.95 - WildTangent) Hidden
Blasterball 3 (x32 Version: 2.2.0.95 - WildTangent) Hidden
Blio (HKLM-x32\...\{AEDA8713-5521-4600-9AC2-81674A9EDC4F}) (Version: 2.2.7689 - K-NFB Reading Technology, Inc.)
Bounce Symphony (x32 Version: 2.2.0.95 - WildTangent) Hidden
Build-a-lot 2 (x32 Version: 2.2.0.95 - WildTangent) Hidden
Cake Mania (x32 Version: 2.2.0.95 - WildTangent) Hidden
Catalyst Control Center - Branding (x32 Version: 1.00.0000 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Graphics Previews Common (x32 Version: 2011.0804.255.3304 - ATI) Hidden
Catalyst Control Center InstallProxy (x32 Version: 2011.0804.255.3304 - ATI Technologies, Inc.) Hidden
Catalyst Control Center Localization All (x32 Version: 2011.0804.255.3304 - ATI) Hidden
CCC Help Chinese Standard (x32 Version: 2011.0804.0254.3304 - ATI) Hidden
CCC Help Chinese Traditional (x32 Version: 2011.0804.0254.3304 - ATI) Hidden
CCC Help Czech (x32 Version: 2011.0804.0254.3304 - ATI) Hidden
CCC Help Danish (x32 Version: 2011.0804.0254.3304 - ATI) Hidden
CCC Help Dutch (x32 Version: 2011.0804.0254.3304 - ATI) Hidden
CCC Help English (x32 Version: 2011.0804.0254.3304 - ATI) Hidden
CCC Help Finnish (x32 Version: 2011.0804.0254.3304 - ATI) Hidden
CCC Help French (x32 Version: 2011.0804.0254.3304 - ATI) Hidden
CCC Help German (x32 Version: 2011.0804.0254.3304 - ATI) Hidden
CCC Help Greek (x32 Version: 2011.0804.0254.3304 - ATI) Hidden
CCC Help Hungarian (x32 Version: 2011.0804.0254.3304 - ATI) Hidden
CCC Help Italian (x32 Version: 2011.0804.0254.3304 - ATI) Hidden
CCC Help Japanese (x32 Version: 2011.0804.0254.3304 - ATI) Hidden
CCC Help Korean (x32 Version: 2011.0804.0254.3304 - ATI) Hidden
CCC Help Norwegian (x32 Version: 2011.0804.0254.3304 - ATI) Hidden
CCC Help Polish (x32 Version: 2011.0804.0254.3304 - ATI) Hidden
CCC Help Portuguese (x32 Version: 2011.0804.0254.3304 - ATI) Hidden
CCC Help Russian (x32 Version: 2011.0804.0254.3304 - ATI) Hidden
CCC Help Spanish (x32 Version: 2011.0804.0254.3304 - ATI) Hidden
CCC Help Swedish (x32 Version: 2011.0804.0254.3304 - ATI) Hidden
CCC Help Thai (x32 Version: 2011.0804.0254.3304 - ATI) Hidden
CCC Help Turkish (x32 Version: 2011.0804.0254.3304 - ATI) Hidden
ccc-utility64 (Version: 2011.0804.255.3304 - ATI) Hidden
CCScore (x32 Version: 8.02.0000.0001 - EASTMAN KODAK Company) Hidden
Chuzzle Deluxe (x32 Version: 2.2.0.95 - WildTangent) Hidden
Cisco EAP-FAST Module (HKLM-x32\...\{64BF0187-F3D2-498B-99EA-163AF9AE6EC9}) (Version: 2.2.14 - Cisco Systems, Inc.)
Cisco LEAP Module (HKLM-x32\...\{51C7AD07-C3F6-4635-8E8A-231306D810FE}) (Version: 1.0.19 - Cisco Systems, Inc.)
Cisco PEAP Module (HKLM-x32\...\{ED5776D5-59B4-46B7-AF81-5F2D94D7C640}) (Version: 1.1.6 - Cisco Systems, Inc.)
Cisco WebEx Meetings (HKLM-x32\...\ActiveTouchMeetingClient) (Version:  - Cisco WebEx LLC)
Citrix Online Launcher (HKLM-x32\...\{3318B54A-B5A8-49B1-8016-753DC6CAC63B}) (Version: 1.0.110 - Citrix)
Contrôle ActiveX Windows Live Mesh pour connexions à distance (HKLM-x32\...\{55D003F4-9599-44BF-BA9E-95D060730DD3}) (Version: 15.4.5722.2 - Microsoft Corporation)
CyberLink YouCam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 3.5.1.3922 - CyberLink Corp.)
CyberLink YouCam (x32 Version: 3.5.1.3922 - CyberLink Corp.) Hidden
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Diasend Uploader version 1.5.0 (HKLM\...\{59A10021-5C7B-4C63-BB15-FAA9C04F8B26}_is1) (Version: 1.5.0 - Diasend)
Diner Dash 2 Restaurant Rescue (x32 Version: 2.2.0.95 - WildTangent) Hidden
Dora's World Adventure (x32 Version: 2.2.0.95 - WildTangent) Hidden
Energy Star Digital Logo (HKLM-x32\...\{BD1A34C9-4764-4F79-AE1F-112F8C89D3D4}) (Version: 1.0.1 - Hewlett-Packard)
ESSBrwr (x32 Version: 8.02.0000.0001 - EASTMAN KODAK Company) Hidden
ESSCDBK (x32 Version: 8.03.0000.0001 - EASTMAN KODAK Company) Hidden
ESScore (x32 Version: 8.03.0000.0001 - EASTMAN KODAK Company) Hidden
ESSgui (x32 Version: 8.03.0000.0001 - EASTMAN KODAK Company) Hidden
ESSini (x32 Version: 8.02.0000.0001 - EASTMAN KODAK Company) Hidden
ESSPCD (x32 Version: 8.02.0000.0001 - EASTMAN KODAK Company) Hidden
ESSPDock (x32 Version: 6.03.0001.0004 - EASTMAN KODAK Company) Hidden
ESSTOOLS (x32 Version: 5.00.0000.0004 - EASTMAN KODAK Company) Hidden
essvatgt (x32 Version: 8.00.0000.0001 - EASTMAN KODAK Company) Hidden
ESU for Microsoft Windows 7 (HKLM-x32\...\{3877C901-7B90-4727-A639-B6ED2DD59D43}) (Version: 1.0.0 - Hewlett-Packard)
Evernote v. 4.2.2 (HKLM-x32\...\{F761359C-9CED-45AE-9A51-9D6605CD55C4}) (Version: 4.2.2.3979 - Evernote Corp.)
Farm Frenzy (x32 Version: 2.2.0.95 - WildTangent) Hidden
FATE - The Traitor Soul (x32 Version: 2.2.0.95 - WildTangent) Hidden
Final Drive Nitro (x32 Version: 2.2.0.95 - WildTangent) Hidden
Galerie de photos Windows Live (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 39.0.2171.95 - Google Inc.)
Google Earth (HKLM-x32\...\{4D2A6330-2F8B-11E3-9C40-B8AC6F97B88E}) (Version: 7.1.2.2041 - Google)
Google Toolbar for Internet Explorer (HKLM-x32\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.5111.1712 - Google Inc.)
Google Toolbar for Internet Explorer (x32 Version: 1.0.0 - Google Inc.) Hidden
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
GoToMeeting 5.8.0.1189 (HKCU\...\GoToMeeting) (Version: 5.8.0.1189 - CitrixOnline)
Hewlett-Packard ACLM.NET v1.2.2.3 (x32 Version: 1.00.0000 - Hewlett-Packard Company) Hidden
HP Auto (Version: 1.0.12935.3667 - Hewlett-Packard Company) Hidden
HP Client Services (Version: 1.1.12938.3539 - Hewlett-Packard) Hidden
HP Connection Manager (HKLM-x32\...\{7A6B4340-7090-418F-8976-EE9650B35550}) (Version: 4.1.22.1 - Hewlett-Packard Company)
HP Customer Experience Enhancements (x32 Version: 6.0.1.8 - Hewlett-Packard) Hidden
HP Documentation (HKLM-x32\...\{6C453C9C-38AE-494D-BF89-7AA0DE87F3E5}) (Version: 1.2.0.0 - Hewlett-Packard)
HP FWUpdateEDO2 (HKLM-x32\...\{415FA9AD-DA10-4ABE-97B6-5051D4795C90}) (Version: 1.2.0.0 - Hewlett-Packard)
HP Games (HKLM-x32\...\WildTangent hp Master Uninstall) (Version: 1.0.2.4 - WildTangent)
HP Officejet Pro 8600 Basic Device Software (HKLM\...\{2D5E3D2B-919F-407C-8757-E64827518BB6}) (Version: 25.0.619.0 - Hewlett-Packard Co.)
HP Officejet Pro 8600 Help (HKLM-x32\...\{B6F5C6D8-C443-4B55-932F-AE11B5743FC4}) (Version: 140.0.2.2 - Hewlett Packard)
HP Officejet Pro 8600 Product Improvement Study (HKLM\...\{F792E5B0-11C4-4C68-8A63-FB5F52749180}) (Version: 25.0.619.0 - Hewlett-Packard Co.)
HP On Screen Display (HKLM-x32\...\{ED1BD69A-07E3-418C-91F1-D856582581BF}) (Version: 1.3.5 - Hewlett-Packard Company)
HP Power Manager (HKLM-x32\...\{D8BCE5B9-67CF-4F3F-93AE-3ACC754C72EB}) (Version: 1.4.7 - Hewlett-Packard Company)
HP Quick Launch (HKLM-x32\...\{53B17A98-5BF0-40BC-AAFF-850A357975AC}) (Version: 2.7.2 - Hewlett-Packard Company)
HP Setup (HKLM-x32\...\{210A03F5-B2ED-4947-B27E-516F50CBB292}) (Version: 8.6.4530.3651 - Hewlett-Packard Company)
HP Setup Manager (HKLM-x32\...\{AE856388-AFAD-4753-81DF-D96B19D0A17C}) (Version: 1.1.13253.3682 - Hewlett-Packard Company)
HP Software Framework (HKLM-x32\...\{962CB079-85E6-405F-8704-1C62365AE46F}) (Version: 4.5.10.1 - Hewlett-Packard Company)
HP Support Assistant (HKLM-x32\...\{E35A3B13-78CD-4967-8AC8-AA9FDA693EDE}) (Version: 7.4.45.4 - Hewlett-Packard Company)
HP Update (HKLM-x32\...\{97486FBE-A3FC-4783-8D55-EA37E9D171CC}) (Version: 5.005.000.002 - Hewlett-Packard)
HPDiagnosticAlert (x32 Version: 1.00.0000 - Microsoft) Hidden
I.R.I.S. OCR (HKLM-x32\...\{CA6BCA2F-EDEB-408F-850B-31404BE16A61}) (Version: 12.3.4.0 - HP)
IDT Audio (HKLM-x32\...\{E3A5A8AB-58F6-45FF-AFCB-C9AE18C05001}) (Version: 1.0.6351.0 - IDT)
Java 7 Update 60 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83217017FF}) (Version: 7.0.600 - Oracle)
Java Auto Updater (x32 Version: 2.1.60.19 - Oracle, Inc.) Hidden
Junk Mail filter update (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Kodak EasyShare software (HKLM-x32\...\{D32470A1-B10C-4059-BA53-CF0486F68EBC}) (Version:  - Eastman Kodak Company)
Magic Desktop (HKLM-x32\...\EasyBits Magic Desktop) (Version: 3.0 - EasyBits Software AS)
Mah Jong Medley (x32 Version: 2.2.0.95 - WildTangent) Hidden
Malwarebytes Anti-Malware version 2.0.2.1012 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.2.1012 - Malwarebytes Corporation)
Mesh Runtime (x32 Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office 2007 Service Pack 3 (SP3) (x32 Version:  - Microsoft) Hidden
Microsoft Office 365 Home Premium - en-us (HKLM\...\O365HomePremRetail - en-us) (Version: 15.0.4535.1004 - Microsoft Corporation)
Microsoft Office Click-to-Run 2010 (HKLM-x32\...\Office14.Click2Run) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Office Click-to-Run 2010 (Version: 14.0.4763.1000 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office File Validation Add-In (HKLM-x32\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Office Home and Student 2007 (HKLM-x32\...\HOMESTUDENTR) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office Home and Student 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office OneNote MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3) (x32 Version:  - Microsoft) Hidden
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Starter 2010 - English (HKLM-x32\...\{90140011-0066-0409-0000-0000000FF1CE}) (Version: 14.0.5131.5000 - Microsoft Corporation)
Microsoft Office Word MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft SkyDrive (HKCU\...\SkyDriveSetup.exe) (Version: 17.0.2003.1112 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM-x32\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319 (HKLM\...\{DA5E371C-6333-3D8A-93A4-6FD5B20BCC6E}) (Version: 10.0.30319 - Microsoft Corporation)
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT_amd64 (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
My Fantasy Wedding (HKLM-x32\...\{C3AC8DD1-A754-46D6-A777-6155D627D196}) (Version: 1.00.000 - )
MyFreeCodec (HKCU\...\MyFreeCodec) (Version:  - )
Mystery P.I. - Stolen in San Francisco (x32 Version: 2.2.0.95 - WildTangent) Hidden
Namco All-Stars PAC-MAN (x32 Version: 2.2.0.95 - WildTangent) Hidden
netbrdg (x32 Version: 7.01.0000.0001 - EASTMAN KODAK Company) Hidden
Office 15 Click-to-Run Extensibility Component (x32 Version: 15.0.4535.1004 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Licensing Component (Version: 15.0.4535.1004 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Localization Component (x32 Version: 15.0.4535.1004 - Microsoft Corporation) Hidden
OfotoXMI (x32 Version: 8.03.0000.0001 - EASTMAN KODAK Company) Hidden
Penguins! (x32 Version: 2.2.0.95 - WildTangent) Hidden
Plants vs. Zombies - Game of the Year (x32 Version: 2.2.0.95 - WildTangent) Hidden
PlayReady PC Runtime x86 (HKLM-x32\...\{CCA5EAAD-92F4-4B7A-B5EE-14294C66AB61}) (Version: 1.3.0 - Microsoft Corporation)
Poker Superstars III (x32 Version: 2.2.0.95 - WildTangent) Hidden
Polar Bowler (x32 Version: 2.2.0.95 - WildTangent) Hidden
Polar Golfer (x32 Version: 2.2.0.95 - WildTangent) Hidden
QuickTime (HKLM-x32\...\{B67BAFBA-4C9F-48FA-9496-933E3B255044}) (Version: 7.74.80.86 - Apple Inc.)
RapidywebIE (HKLM-x32\...\Rapidyweb) (Version: 1.0 - Rapidyweb LLC)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.46.610.2011 - Realtek)
Realtek PCIE Card Reader (HKLM-x32\...\{C1594429-8296-4652-BF54-9DBE4932A44C}) (Version: 6.1.7601.84 - Realtek Semiconductor Corp.)
Recovery Manager (x32 Version: 2.0.0 - Hewlett-Packard) Hidden
RocketTab (HKLM-x32\...\RocketTab) (Version:  - RocketTab)
Samsung Kies (HKLM-x32\...\InstallShield_{758C8301-2696-4855-AF45-534B1200980A}) (Version: 2.6.3.14044_16 - Samsung Electronics Co., Ltd.)
Samsung Kies (x32 Version: 2.6.3.14044_16 - Samsung Electronics Co., Ltd.) Hidden
SAMSUNG USB Driver for Mobile Phones (HKLM\...\{D0795B21-0CDA-4a92-AB9E-6E92D8111E44}) (Version: 1.5.43.0 - SAMSUNG Electronics Co., Ltd.)
Scooby-Doo™, Showdown in Ghost Town™ (HKLM-x32\...\Scooby-Doo™, Showdown in Ghost Town™) (Version:  - )
Search Protect (HKLM-x32\...\SearchProtect) (Version: 2.19.0.260 - Client Connect LTD)
SFR (x32 Version: 8.01.0000.0001 - Eastman Kodak Company) Hidden
SHASTA (x32 Version: 7.01.0000.0001 - EASTMAN KODAK Company) Hidden
skin0001 (x32 Version: 8.02.0000.0001 - EASTMAN KODAK Company) Hidden
SKINXSDK (x32 Version: 8.02.0000.0001 - EASTMAN KODAK Company) Hidden
Skype Click to Call (HKLM-x32\...\{6D1221A9-17BF-4EC0-81F2-27D30EC30701}) (Version: 7.3.16540.9015 - Microsoft Corporation)
Skype™ 6.11 (HKLM-x32\...\{4E76FF7E-AEBA-4C87-B788-CD47E5425B9D}) (Version: 6.11.102 - Skype Technologies S.A.)
Slingo Supreme (x32 Version: 2.2.0.95 - WildTangent) Hidden
SoundTouch (HKLM-x32\...\{DEBF0781-5BCF-4A1F-954A-797820668C14}) (Version: 5.0.21.6712 - BOSE)
staticcr (x32 Version: 8.02.0000.0001 - EASTMAN KODAK Company) Hidden
StormWatch (HKCU\...\StormWatch) (Version: 1.0.1.10 - StormWatch)
Synaptics TouchPad Driver (HKLM\...\SynTPDeinstKey) (Version: 15.3.17.0 - Synaptics Incorporated)
The Sims™ 2 Double Deluxe (HKLM-x32\...\{2D37F6AE-D201-4580-B91A-6BF9BB93ED2D}) (Version:  - Electronic Arts)
TurboTax 2010 (HKLM-x32\...\{24AE6B5B-3D5A-488C-9224-1BEE11F75DD9}) (Version: 1.00.0000 - Intuit Canada)
TurboTax 2011 (HKLM-x32\...\{12CAA28E-56CA-4C3D-B3F2-7311540DD410}) (Version: 1.00.0000 - Intuit Canada)
TurboTax 2012 (HKLM-x32\...\{726DDC29-79B3-41B4-BDBF-97DF25BF1EA8}) (Version: 1.00.0000 - Intuit Canada)
Tweaking.com - Windows Repair (All in One) (HKLM-x32\...\Tweaking.com - Windows Repair (All in One)) (Version: 1.9.16 - Tweaking.com)
Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
Update for Microsoft Office 2007 Help for Common Features (KB963673) (HKLM-x32\...\{90120000-006E-0409-0000-0000000FF1CE}_HOMESTUDENTR_{AB365889-0395-4FAD-B702-CA5985D53D42}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{A024FC7B-77DE-45DE-A058-1C049A17BFB3}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (HKLM-x32\...\{90120000-002A-0000-1000-0000000FF1CE}_HOMESTUDENTR_{CB68A5B0-3508-4193-AEB9-AF636DAECE0F}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{CB68A5B0-3508-4193-AEB9-AF636DAECE0F}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{E9A82945-BA29-4EE8-8F2A-2F49545E9CF2}) (Version:  - Microsoft)
Update for Microsoft Office Excel 2007 Help (KB963678) (HKLM-x32\...\{90120000-0016-0409-0000-0000000FF1CE}_HOMESTUDENTR_{199DF7B6-169C-448C-B511-1054101BE9C9}) (Version:  - Microsoft)
Update for Microsoft Office OneNote 2007 Help (KB963670) (HKLM-x32\...\{90120000-00A1-0409-0000-0000000FF1CE}_HOMESTUDENTR_{2744EF05-38E1-4D5D-B333-E021EDAEA245}) (Version:  - Microsoft)
Update for Microsoft Office PowerPoint 2007 (KB2597972) 32-Bit Edition (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{7B9D2746-D03B-442B-A691-90B748E316B4}) (Version:  - Microsoft)
Update for Microsoft Office Powerpoint 2007 Help (KB963669) (HKLM-x32\...\{90120000-0018-0409-0000-0000000FF1CE}_HOMESTUDENTR_{397B1D4F-ED7B-4ACA-A637-43B670843876}) (Version:  - Microsoft)
Update for Microsoft Office Script Editor Help (KB963671) (HKLM-x32\...\{90120000-006E-0409-0000-0000000FF1CE}_HOMESTUDENTR_{CD11C6A2-FFC6-4271-8EAB-79C3582F505C}) (Version:  - Microsoft)
Update for Microsoft Office Word 2007 Help (KB963665) (HKLM-x32\...\{90120000-001B-0409-0000-0000000FF1CE}_HOMESTUDENTR_{80E762AA-C921-4839-9D7D-DB62A72C0726}) (Version:  - Microsoft)
Update Installer for WildTangent Games App (x32 Version:  - WildTangent) Hidden
Virtual Villagers 4 - The Tree of Life (x32 Version: 2.2.0.95 - WildTangent) Hidden
Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)
Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
Vosteran (HKCU\...\Vosteran) (Version: 31.0.1650.23 - Vosteran)
VPRINTOL (x32 Version: 8.02.0000.0001 - EASTMAN KODAK Company) Hidden
WildTangent Games App for HP (x32 Version: 4.0.11.14 - WildTangent) Hidden
Windows Driver Package - DexCom, Inc. (usbser) Ports  (05/24/2010 1.0.0.2) (HKLM\...\34C19A05C447FC9BDD48174F6232DC357FBB62D1) (Version: 05/24/2010 1.0.0.2 - DexCom, Inc.)
Windows Live (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Communications Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3508.1109 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Language Selector (Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Mail (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mesh (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)
Windows Live Messenger (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live MIME IFilter (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Movie Maker (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Gallery (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Remote Client (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Client Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Service (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Service Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Writer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Writer Resources (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
WIRELESS (x32 Version: 8.02.0000.0001 - EASTMAN KODAK Company) Hidden
WiseConvert B2 Toolbar for IE (HKLM-x32\...\IECT3297951) (Version: 6.16.1.9 - WiseConvert B2)
WSE_Vosteran (HKLM-x32\...\WSE_Vosteran) (Version:  - WSE_Vosteran)
Yahoo! Detect (HKLM-x32\...\YTdetect) (Version:  - )
Zuma Deluxe (x32 Version: 2.2.0.95 - WildTangent) Hidden

========================= Devices: ================================

Name: ccnfd_1_10_0_2
Description: ccnfd_1_10_0_2
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: ccnfd_1_10_0_2
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.

========================= Memory info: ===================================

Percentage of memory in use: 37%
Total physical RAM: 5610.91 MB
Available physical RAM: 3532.06 MB
Total Pagefile: 11219.99 MB
Available Pagefile: 8296.54 MB
Total Virtual: 4095.88 MB
Available Virtual: 3978.07 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:580.33 GB) (Free:488.89 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:15.55 GB) (Free:1.69 GB) NTFS
4 Drive f: (HP_TOOLS) (Fixed) (Total:0.1 GB) (Free:0.09 GB) FAT32

========================= Users: ========================================

User accounts for \\JANET-HP

Administrator            Guest                    Janet                   

========================= Restore Points ==================================

19-11-2014 11:20:01 Windows Modules Installer
25-11-2014 10:13:18 Windows Update
28-11-2014 11:23:46 Windows Update
28-11-2014 21:22:56 Removed GeekBuddy.
28-11-2014 21:49:30 Removed PCKeeper
28-11-2014 21:50:57 Removed KromtechAccountService
02-12-2014 09:58:34 Windows Update
05-12-2014 11:16:15 Windows Update
09-12-2014 09:54:38 Windows Update
11-12-2014 10:38:33 Windows Update
12-12-2014 11:16:39 Windows Modules Installer

**** End of log ****



#6 notcreeper

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Posted 15 December 2014 - 06:35 AM

Something very bad has happened trying to do the malware task! The sneaky bugger has completed frozen me. I did manage to see that it posted that I had some malware detected before it shut me out entirely. Obviously, Im reporting from someone elses computer......YIKES..

#7 Broni

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Posted 15 December 2014 - 10:45 AM

What do you mean by "shut me out entirely"?


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#8 notcreeper

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Posted 15 December 2014 - 03:15 PM

I can turn the computer on...and that's it. I cant navigate anywhere...on OR offline. Not even to log off or shut down

#9 Broni

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Posted 15 December 2014 - 04:05 PM

Tried safe mode?

How to start Windows in Safe Mode


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#10 notcreeper

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Posted 15 December 2014 - 05:39 PM

Thanks Broni,

Should I continue with the Malware task if Im able to get to this page?

#11 Broni

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Posted 15 December 2014 - 05:54 PM

Yes, go ahead.


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#12 notcreeper

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Posted 15 December 2014 - 07:34 PM

Oh boy...this is brutal...

I cant get onto to the internet in safe mode (regular windows continues to just be a black screen)..but I could open MBAM on the desk top in safe mode. There are 3 malware threats and close to 3000 non malware.

I was able to get as far as Scanning History Log. I being asked to click on the export button but the current difficulty is the font will not shrink enough to fit the entire page onto the screen. Right clicking produces nothing and the actual export button is not visible. Don't mean to be an idiot but I a trying everything..

Thx

#13 Broni

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Posted 15 December 2014 - 07:43 PM

Use second method to get the log...

 

  • open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.

 

Also see if you can use Safe Mode with Networking instead of pure Safe Mode.


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#14 notcreeper

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Posted 15 December 2014 - 07:46 PM

Should I just hit the delete button on the quarantine page instead??? Just an idea,,,but I will go with your expertise
We posted at the same time...I will follow the above instructions

#15 Broni

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Posted 15 December 2014 - 07:48 PM

No because I want to see what was found.


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