Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Popups


  • Please log in to reply
9 replies to this topic

#1 Double44

Double44

  • Members
  • 58 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:United States
  • Local time:03:57 AM

Posted 11 December 2014 - 11:27 PM

I got this popup about an hour ago, and feel like my issue may be related. I was browsing a new site when it appeared, and am uncertain if this is malware related or a bunch of Windows updates that were installed a couple days ago? I checked with Malwarebytes, but it found nothing. I'm not finding the update you mention (KB3004394) in the Installed Updates list either. nevermind, i found it under the Microsoft Windows header.


Edited by hamluis, 12 December 2014 - 04:42 PM.
PM sent new OP - Hamluis.


BC AdBot (Login to Remove)

 


m

#2 Double44

Double44
  • Topic Starter

  • Members
  • 58 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:United States
  • Local time:03:57 AM

Posted 12 December 2014 - 05:17 AM

Even after removing KB3004394, I saw this popup again after i woke Windows up from sleep. Do i need to remove any other updates??


Edited by Double44, 12 December 2014 - 05:18 AM.


#3 Condobloke

Condobloke

    Outback Aussie @ 54.2101 N, 0.2906 W


  • Members
  • 5,581 posts
  • ONLINE
  •  
  • Gender:Male
  • Local time:07:57 PM

Posted 12 December 2014 - 05:32 AM

Double44, you need to open your own topic. Mod Edit:  Created topic for member - Hamluis.

 

It sounds very much like you have an infection of some kind....so the appropriate place to post would be HERE  

 

Give the pop up a name in your new topic, and describe any other things that your ps is doing/has done, as well as which OS you are using (win 7 or 8 etc etc)


Edited by hamluis, 12 December 2014 - 04:39 PM.

Condobloke

Outback Australian  

 

fed up with Windows antics...??

 

LINUX IS THE ANSWER

 

I USE LINUX MINT EXCLUSIVELY... NO DUAL BOOT, NO VIRTUAL MACHINE

 

 

 Failure is not an option. It comes bundled with your Microsoft product.

 

 

 


#4 Condobloke

Condobloke

    Outback Aussie @ 54.2101 N, 0.2906 W


  • Members
  • 5,581 posts
  • ONLINE
  •  
  • Gender:Male
  • Local time:07:57 PM

Posted 13 December 2014 - 03:14 AM

Please run these for me :....also, what does the pop up say ??

 

Download Screen317 Security Check from Here or Here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt
  • Please Copy/Paste the contents of that document.

Note 1:: If any security program requests permission to access the Internet, allow it to
Note 2. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message, (or similar) restart computer and Security Check should run

 

 

 

Please download  MiniToolBox  to desktop to run it.
 Checkmark the following boxes:

    List content of Hosts
    Flush DNS
    Report IE Proxy Settings
    Reset IE Proxy Settings
    Report FF Proxy Settings
    Reset FF Proxy Settings
    List last 10 Event Viewer log
    List Installed Programs
    List Users, Partitions and Memory size

Note: When using "Reset FF Proxy Settings" option Firefox should be closed.
 Click Go and Copy / Paste the result. (result.txt)


Condobloke

Outback Australian  

 

fed up with Windows antics...??

 

LINUX IS THE ANSWER

 

I USE LINUX MINT EXCLUSIVELY... NO DUAL BOOT, NO VIRTUAL MACHINE

 

 

 Failure is not an option. It comes bundled with your Microsoft product.

 

 

 


#5 Double44

Double44
  • Topic Starter

  • Members
  • 58 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:United States
  • Local time:03:57 AM

Posted 15 December 2014 - 12:51 AM

Hamluis created this thread for me, and while i appreciate his help in doing so, I'm actually frustrated by it. Not only is the title incomplete, but moving two of my posts into a new thread, from what i thought was a very related thread, doesn't really help the board or myself for that matter.

 

The popup was related to the Windows update KB3004394, the infamous "This computer is not running genuine Windows" popup. I removed this KB3004394 update as suggested, then rebooted and put my system to sleep. However, after awaking the system, the same popup appeared again.. which means that removing the update did NOTHING but likely cause even more problems. This does not mean i have an infected system, it likely means that Windows Update hurt my system by installing the update in the first place.

 

As i mentioned before, Malwarebytes Pro detected nothing.. neither did Avast, or Windows Defender.


Edited by Double44, 15 December 2014 - 01:02 AM.


#6 Condobloke

Condobloke

    Outback Aussie @ 54.2101 N, 0.2906 W


  • Members
  • 5,581 posts
  • ONLINE
  •  
  • Gender:Male
  • Local time:07:57 PM

Posted 15 December 2014 - 01:41 AM

Look for a Restore Point from Before KB3004394 was installed.

 

Restore your PC to that restore point.


Condobloke

Outback Australian  

 

fed up with Windows antics...??

 

LINUX IS THE ANSWER

 

I USE LINUX MINT EXCLUSIVELY... NO DUAL BOOT, NO VIRTUAL MACHINE

 

 

 Failure is not an option. It comes bundled with your Microsoft product.

 

 

 


#7 Double44

Double44
  • Topic Starter

  • Members
  • 58 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:United States
  • Local time:03:57 AM

Posted 15 December 2014 - 01:51 AM

I tried restoring to a point before the 12/9 updates had happened, but it failed.



#8 Condobloke

Condobloke

    Outback Aussie @ 54.2101 N, 0.2906 W


  • Members
  • 5,581 posts
  • ONLINE
  •  
  • Gender:Male
  • Local time:07:57 PM

Posted 15 December 2014 - 03:58 AM

1. Do you have any more restore points to try?

 

Try running system restore in Safe Mode.

 

2. Complete the scan in post #4


Edited by Condobloke, 15 December 2014 - 04:05 AM.

Condobloke

Outback Australian  

 

fed up with Windows antics...??

 

LINUX IS THE ANSWER

 

I USE LINUX MINT EXCLUSIVELY... NO DUAL BOOT, NO VIRTUAL MACHINE

 

 

 Failure is not an option. It comes bundled with your Microsoft product.

 

 

 


#9 hamluis

hamluis

    Moderator


  • Moderator
  • 54,830 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:03:57 AM

Posted 15 December 2014 - 08:12 AM

FYI:  If you look around, you will see that a topic initiated by an OP...deals only with that OP and related issues.  That provides clarity and personal satisfaction to those who have the courtesy to initiate topics, without burdening that member with 1001 "me too" posts that blur the original issues posted by the OP.  We don't feel that asking anyone to initiate a topic...works a hardship on any member with a bona fide problem.

 

Louis



#10 Double44

Double44
  • Topic Starter

  • Members
  • 58 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:United States
  • Local time:03:57 AM

Posted 15 December 2014 - 08:10 PM

FYI:  If you look around, you will see that a topic initiated by an OP...deals only with that OP and related issues.  That provides clarity and personal satisfaction to those who have the courtesy to initiate topics, without burdening that member with 1001 "me too" posts that blur the original issues posted by the OP.  We don't feel that asking anyone to initiate a topic...works a hardship on any member with a bona fide problem.

 

Louis

 

I understand. However, i also feel the OP here was misled, because uninstalling the update did nothing. If post #2 had been left there, it may have helped others viewing that thread reconsider.

 

 

1. Do you have any more restore points to try?

 

Try running system restore in Safe Mode.

 

2. Complete the scan in post #4

 

It's okay, i actually just did a factory reset.. too much hassle otherwise. All is good now, but I'm turning off automatic updates from here on out.






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users