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Generally sluggish computer performance...


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7 replies to this topic

#1 Charlie123

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Posted 11 December 2014 - 09:30 PM

I start a web browser, the fan starts humming gangbusters. Freeze, freeze, hang, hang, clunk on to a website. Open a program, freeze, hang. I can operate the thing but nothing seems to work when I try to make it perform better, (clear cache, defrag, reboot etc, etc). How do I make my computer go like it did when it was new? It is a nice machine with an I7 processor. lots of memory, 1 TB hard drive (133 GB free). Frustrating as all hell.



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#2 KingdomSeeker

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Posted 12 December 2014 - 11:32 AM

There are several possible culprits here and the possibility of it beingmore than one issue. I'd start by downloading Malwarebytes https://www.malwarebytes.org/ and do a complete scan. Next I would disable all add-ons and plugins in your browser and see if that helps. If so start adding them back one at a time until you find the responsible one.



#3 Charlie123

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Posted 20 December 2014 - 04:50 AM

I downloaded MBAM and have been running it. Several times it blocked a malicious webstie and then shortly afterwards I got a blue screen with a big : ( emotican saying the computer had to restart. It said I should search for "Driver IRQL Not less or equal"  This did not happen before I installed MBAM. EDIT: I think I have had Utorrent running when it crashes but am not sure if this is always true


Edited by Charlie123, 20 December 2014 - 05:01 AM.


#4 KingdomSeeker

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Posted 20 December 2014 - 11:49 AM

Sorry to hear that let's see if we can find what's happening. Also, I would uninstall utorrent as torrents usually contain viruses.

 

Please Publish a Snapshot using Speccy https://www.piriform.com/speccy, taking care to post the link of the snapshot in your next post.
 

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.


#5 Charlie123

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Posted 28 December 2014 - 01:42 AM

Hi, sorry for the delay.

 

Here's Speccy: http://speccy.piriform.com/results/aftS3O2aDNz68pQWXyqNPHX

 

and here's Minitoolbox

 

MiniToolBox by Farbar  Version: 30-11-2014
Ran by  (administrator) on 28-12-2014 at 14:36:38
Running from "C:\Users\***\Downloads"
Microsoft Windows 8  (X64)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (12/28/2014 01:28:47 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 414937

Error: (12/28/2014 01:28:47 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 414937

Error: (12/28/2014 01:28:47 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (12/28/2014 01:28:45 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 413890

Error: (12/28/2014 01:28:45 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 413890

Error: (12/28/2014 01:28:45 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (12/28/2014 01:28:44 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 412875

Error: (12/28/2014 01:28:44 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 412875

Error: (12/28/2014 01:28:44 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (12/28/2014 01:28:43 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 411812


System errors:
=============
Error: (12/28/2014 02:22:28 PM) (Source: Service Control Manager) (User: )
Description: The NVIDIA Update Service Daemon service hung on starting.

Error: (12/28/2014 02:17:22 PM) (Source: Service Control Manager) (User: )
Description: The McAfee AP Service service failed to start due to the following error:
%%2

Error: (12/28/2014 02:17:22 PM) (Source: Service Control Manager) (User: )
Description: The McAfee SiteAdvisor Service service failed to start due to the following error:
%%2

Error: (12/28/2014 02:17:07 PM) (Source: BugCheck) (User: )
Description: 0x00000001 (0x0000000077ad2ad2, 0x0000000000000000, 0x000000000000fffe, 0xfffff8801e5a0b80)C:\Windows\MEMORY.DMP122814-48718-01

Error: (12/28/2014 02:16:32 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 1:58:20 PM on ‎28/‎12/‎2014 was unexpected.

Error: (12/24/2014 10:07:08 PM) (Source: RasSstp) (User: )
Description: CoId={BD767A77-D229-4CA6-A052-536E3803207A}:The initial Secure Socket Tunneling Protocol request could not be successfully sent to the server. This can be due to network connectivity issues or certificate (trust) issues. The detailed error message is provided below. Correct the problem and try again.

The certificate's CN name does not match the passed value.

Error: (12/22/2014 03:33:23 PM) (Source: Service Control Manager) (User: )
Description: The NVIDIA Update Service Daemon service hung on starting.

Error: (12/22/2014 03:30:25 PM) (Source: Service Control Manager) (User: )
Description: The IconMan_R service failed to start due to the following error:
%%1053

Error: (12/22/2014 03:30:25 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the IconMan_R service to connect.

Error: (12/22/2014 03:27:46 PM) (Source: Service Control Manager) (User: )
Description: The McAfee AP Service service failed to start due to the following error:
%%2


Microsoft Office Sessions:
=========================
Error: (12/28/2014 01:28:47 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 414937

Error: (12/28/2014 01:28:47 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 414937

Error: (12/28/2014 01:28:47 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (12/28/2014 01:28:45 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 413890

Error: (12/28/2014 01:28:45 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 413890

Error: (12/28/2014 01:28:45 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (12/28/2014 01:28:44 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 412875

Error: (12/28/2014 01:28:44 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 412875

Error: (12/28/2014 01:28:44 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (12/28/2014 01:28:43 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 411812



 clear.fi SDK - Video 2 (x32 Version: 2.1.1925 - CyberLink Corp.) Hidden
 clear.fi SDK- Movie 2 (x32 Version: 2.1.2008 - CyberLink Corp.) Hidden
=========================== Installed Programs ============================
µTorrent (HKCU\...\uTorrent) (Version: 3.4.2.36802 - BitTorrent Inc.)
7-Zip 9.20 (HKLM-x32\...\7-Zip) (Version:  - )
Ableton Live 8 (HKLM\...\{B61FAE5A-4BAF-4D7B-A1FA-3E9290E1A6A1}) (Version: 8.0.0.0 - Ableton)
Acer Backup Manager (HKLM-x32\...\InstallShield_{9DDDF20E-9FD1-4434-A43E-E7889DBC9420}) (Version: 4.0.0.0059 - NTI Corporation)
Acer Instant Update Service (HKLM\...\{8215A318-CC27-435E-B3EA-2E3443C8998C}) (Version: 1.00.3013 - Acer Incorporated)
Acer Power Management (HKLM\...\{91F52DE4-B789-42B0-9311-A349F10E5479}) (Version: 7.00.3007 - Acer Incorporated)
Acer Recovery Management (HKLM\...\{07F2005A-8CAC-4A4B-83A2-DA98A722CA61}) (Version: 6.00.3011 - Acer Incorporated)
AcerCloud (HKLM-x32\...\{A5AD0B17-F34D-49BE-A157-C8B3D52ACD13}) (Version: 2.01.3115 - Acer Incorporated)
AcerCloud Docs (HKLM-x32\...\{CA4FE8B0-298C-4E5D-A486-F33B126D6A0A}) (Version: 1.00.3201 - Acer Incorporated)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 13.0.0.83 - Adobe Systems Incorporated)
Adobe AIR (x32 Version: 13.0.0.83 - Adobe Systems Incorporated) Hidden
Adobe Flash Player 11 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 11.8.800.168 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.10) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.10 - Adobe Systems Incorporated)
Adobe Refresh Manager (x32 Version: 1.8.0 - Adobe Systems Incorporated) Hidden
Agatha Christie - Death on the Nile (x32 Version: 2.2.0.98 - WildTangent) Hidden
Aloha TriPeaks (x32 Version: 2.2.0.98 - WildTangent) Hidden
Amazon Send to Kindle (HKLM-x32\...\SendToKindle) (Version: 1.0.1.240 - Amazon)
AmpliTube 3.11.2 (HKLM-x32\...\AMP3112_is1) (Version:  - IK Multimedia)
Apple Application Support (HKLM-x32\...\{5D09C772-ECB3-442B-9CC6-B4341C78FDC2}) (Version: 2.3.4 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{2F72F540-1F60-4266-9506-952B21D6640D}) (Version: 6.1.0.13 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Audible Download Manager (HKLM-x32\...\AudibleDownloadManager) (Version: 6.6.0.15 - Audible, Inc.)
AudibleManager (HKLM-x32\...\AudibleManager) (Version: 18414980.4759644.48.2000551298 - Audible, Inc.)
AxSignGATE 3.0 (HKLM-x32\...\AxSignGATE) (Version: 3.0 - Çѱ¹Á¤º¸ÀÎÁõ(ÁÖ))
Backup Manager v4 (x32 Version: 4.0.0.0059 - NTI Corporation) Hidden
Band-in-a-Box Server (HKLM-x32\...\BBServer_is1) (Version:  - PG Music Inc.)
Bejeweled 3 (x32 Version: 2.2.0.98 - WildTangent) Hidden
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Camel Audio Alchemy (HKLM-x32\...\Camel Audio Alchemy) (Version: 1.55.0 - Camel Audio)
Camel Audio CamelSpace64 (HKLM-x32\...\Camel Audio CamelSpace64) (Version: 1.50.0 - Camel Audio)
clear.fi Media (HKLM-x32\...\{E9AF1707-3F3A-49E2-8345-4F2D629D0876}) (Version: 2.01.3108 - Acer Incorporated)
clear.fi Photo (HKLM-x32\...\{B5AD89F2-03D3-4206-8487-018298007DD0}) (Version: 2.01.3108 - Acer Incorporated)
CoyoteWT 1.1 (HKLM-x32\...\CoyoteWT_is1) (Version:  - Coyote Electronics Inc.)
CyberLink MediaEspresso 6.5 (HKLM-x32\...\InstallShield_{E3739848-5329-48E3-8D28-5BBD6E8BE384}) (Version: 6.5.3103_44819 - CyberLink Corp.)
CyberLink MediaEspresso 6.5 (x32 Version: 6.5.3103_44819 - CyberLink Corp.) Hidden
DC1A2 version 2.1.0 (HKLM\...\DC1A2_is1) (Version: 2.1.0 - )
Delicious: Emily's True Love Premium Edition (x32 Version: 2.2.0.98 - WildTangent) Hidden
Discord 2 VST plug-in (HKLM-x32\...\Discord 2 VST plug-in) (Version: 1.0.2 - Audio Damage)
Dolby Advanced Audio v2 (HKLM-x32\...\{B9E70C7A-9F85-4A39-A4A3-BFA3C3BF7613}) (Version: 7.2.8000.13 - Dolby Laboratories Inc)
Dragon NaturallySpeaking 11 (HKLM-x32\...\{EFFA53BC-8C04-2E21-3D90-A13B1697B0CA}) (Version: 11.50.100 - Nuance Communications Inc.)
Dramatica Pro (HKLM-x32\...\{BD4BFEE6-2C1E-45E9-B46F-A3EC99192DCF}) (Version: 4.0 - Write Brothers, Inc)
Dropbox (HKCU\...\Dropbox) (Version: 3.0.3 - Dropbox, Inc.)
Edraw Max 7.5 (HKLM-x32\...\Edraw Max_is1) (Version:  - EdrawSoft)
EndNote X7 (HKLM-x32\...\{86B3F2D6-AC2B-0017-8AE1-F2F77F781B0C}) (Version: 17.0.0.7072 - Thomson Reuters)
EntraWorks Control (HKLM-x32\...\EntraWorks Control) (Version:  - )
ÈÞ´ëÆùÀÎÁõ¼­(º¸°ü)¼­ºñ½º (HKLM-x32\...\INFovine) (Version:  - )
Evernote v. 5.3.1 (HKLM-x32\...\{28AAF752-C41B-11E3-8CB0-00163E98E7D6}) (Version: 5.3.1.3363 - Evernote Corp.)
Express Zip (HKLM-x32\...\ExpressZip) (Version: 2.28 - NCH Software)
Extended Asian Language font pack for Adobe Reader XI (HKLM-x32\...\{AC76BA86-7AD7-2530-0000-A00000000049}) (Version: 11.0.09 - Adobe Systems Incorporated)
EZdrummer 2 64-bit (HKLM\...\{B9217824-0EBE-49C7-98A0-A76CC46BBB7D}) (Version: 2.0.0 - Toontrack)
EZdrummer 2 64-bit Update (HKLM\...\{11CC8964-9CB0-46E6-9218-CD39ED4A554D}) (Version: 2.0.1 - Toontrack)
EZkeys Grand Piano 64 (HKLM\...\{23CA8D91-FD3B-4EE6-BBDF-B5924E7E44EB}) (Version: 1.0.3 - Toontrack)
focus booster version 2.0.0 (HKLM-x32\...\{4A8CD634-78D6-4A35-9D1E-98CCBD11910B}_is1) (Version: 2.0.0 - focus booster)
Focusrite USB 2.0 Audio Driver 2.5.1 (HKLM\...\Focusrite USB 2.0 Audio Driver_is1) (Version: 2.5.1 - Focusrite Audio Engineering Limited.)
Free RAR Extract Frog (HKLM-x32\...\Free RAR Extract Frog) (Version: 5.20 - Philipp Winterberg)
Freemake Video Downloader (HKLM-x32\...\Freemake Video Downloader_is1) (Version: 3.6.2 - Ellora Assets Corporation)
GIMP 2.8.14 (HKLM\...\GIMP-2_is1) (Version: 2.8.14 - The GIMP Team)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 39.0.2171.95 - Google Inc.)
Google Drive (HKLM-x32\...\{C60F3836-333A-4AE2-B526-CFDBA143A9BA}) (Version: 1.18.7821.2489 - Google, Inc.)
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
Governor of Poker 2 Premium Edition (x32 Version: 2.2.0.110 - WildTangent) Hidden
HID Monitor (HKLM-x32\...\{3D535C93-9786-48D5-9DEF-97353F1CB936}) (Version: 1.1.3 - Acer Incorporated)
Hi-Q Instruments Sets 1-2 (HKLM-x32\...\ST_Instr_is1) (Version:  - PG Music Inc.)
Identity Card (HKLM-x32\...\{3D9CB654-99AD-4301-89C6-0D12A790767C}) (Version: 2.00.3004 - Acer Incorporated)
IK Multimedia Authorization Manager version 1.0.10 (HKLM\...\{85BC0DCB-69E5-4279-AA25-F108EF896588}_is1) (Version: 1.0.10 - IK Multimedia)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 8.1.0.1252 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 9.17.10.2867 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 11.5.4.1001 - Intel Corporation)
Intel® SDK for OpenCL - CPU Only Runtime Package (HKLM-x32\...\{FCB3772C-B7D0-4933-B1A9-3707EBACC573}) (Version: 2.0.0.37149 - Intel Corporation)
Intel® Trusted Connect Service Client (Version: 1.24.388.1 - Intel Corporation) Hidden
IPinside Agent (HKLM-x32\...\IPinside Agent) (Version: 1.0.1.30 - interezen)
Island Tribe (x32 Version: 2.2.0.98 - WildTangent) Hidden
iTunes (HKLM\...\{427174C0-096E-40D9-9684-9C109BEE2CBF}) (Version: 11.0.5.5 - Apple Inc.)
IVGI version 1.1.0 (HKLM\...\IVGI_is1) (Version: 1.1.0 - )
Jamstix 3.6.0 (HKLM-x32\...\Jamstix 3_is1) (Version: 3.6.0 - Rayzoon Technologies LLC)
Jewel Match 3 (x32 Version: 2.2.0.98 - WildTangent) Hidden
John Deere Drive Green (x32 Version: 2.2.0.95 - WildTangent) Hidden
join.me (HKCU\...\JoinMe) (Version: 1.17.1.162 - LogMeIn, Inc.)
JS-8 Driver (HKLM\...\RolandRDID0100) (Version:  - Roland Corporation)
Launch Manager (HKLM-x32\...\LManager) (Version: 7.0.6 - Acer Inc.)
Linguistic Tree Constructor (HKLM-x32\...\LingTreeConstructor) (Version:  - )
Magic Academy (x32 Version: 2.2.0.98 - WildTangent) Hidden
Malwarebytes Anti-Malware version 2.0.4.1028 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.4.1028 - Malwarebytes Corporation)
Mandarin Player (HKLM-x32\...\{39F85095-DECF-44F2-9E42-40B5B3D760C9}) (Version: 1.1.0 - Learn Mandarin Help)
Microsoft Office 365 - en-us (HKLM\...\O365HomePremRetail - en-us) (Version: 15.0.4675.1003 - Microsoft Corporation)
Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 17.3.1229.0918 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30214.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual Studio 2005 Tools for Office Runtime (x32 Version: 8.0.60940.0 - Microsoft Corporation) Hidden
Mozilla Firefox 34.0.5 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 34.0.5 (x86 en-US)) (Version: 34.0.5 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 32.0.3 - Mozilla)
MSXML 4.0 SP2 ?? ? SDK (HKLM-x32\...\{716E0306-8318-4364-8B8F-0CC4E9376BAC}) (Version: 4.20.9818.0 - Microsoft Corporation)
MyFreeCodec (HKCU\...\MyFreeCodec) (Version:  - )
MyWinLocker (Version: 4.0.14.35 - Egis Technology Inc.) Hidden
MyWinLocker 4 (x32 Version: 4.0.14.35 - Egis Technology Inc.) Hidden
MyWinLocker Suite (HKLM-x32\...\InstallShield_{17DF9714-60C9-43C9-A9C2-32BCAED44CBE}) (Version: 4.0.14.24 - Egis Technology Inc.)
MyWinLocker Suite (x32 Version: 4.0.14.24 - Egis Technology Inc.) Hidden
Native Instruments Abbey Road 60s Drums Vintage (HKLM-x32\...\Native Instruments Abbey Road 60s Drums Vintage) (Version:  - Native Instruments)
Native Instruments Abbey Road 60s Drums Vintage (Version: 1.1.0.002 - Native Instruments) Hidden
Native Instruments Guitar Rig 5 (HKLM-x32\...\Native Instruments Guitar Rig 5) (Version:  - Native Instruments)
Native Instruments Guitar Rig 5 (Version: 5.0.0.2354 - Native Instruments) Hidden
Native Instruments Guitar Rig Elements for Maschine (HKLM-x32\...\Native Instruments Guitar Rig Elements for Maschine) (Version:  - Native Instruments)
Native Instruments Guitar Rig Elements for Maschine (Version: 1.0.0.001 - Native Instruments) Hidden
Native Instruments Komplete Elements Mk2 (HKLM-x32\...\Native Instruments Komplete Elements Mk2) (Version:  - Native Instruments)
Native Instruments Komplete Elements Mk2 (Version: 8.0.0.003 - Native Instruments) Hidden
Native Instruments Kontakt 5 (HKLM-x32\...\Native Instruments Kontakt 5) (Version:  - Native Instruments)
Native Instruments Kontakt 5 (Version: 5.0.0.5133 - Native Instruments) Hidden
Native Instruments Kontakt Elements Selection R2 (HKLM-x32\...\Native Instruments Kontakt Elements Selection R2) (Version:  - Native Instruments)
Native Instruments Kontakt Elements Selection R2 (Version: 1.1.0.003 - Native Instruments) Hidden
Native Instruments Reaktor 5 (HKLM-x32\...\Native Instruments Reaktor 5) (Version:  - Native Instruments)
Native Instruments Reaktor 5 (Version: 5.6.1.11150 - Native Instruments) Hidden
Native Instruments Reaktor Elements Selection (HKLM-x32\...\Native Instruments Reaktor Elements Selection) (Version:  - Native Instruments)
Native Instruments Reaktor Elements Selection (Version: 1.1.0.003 - Native Instruments) Hidden
Native Instruments Reaktor Spark R2 (HKLM-x32\...\Native Instruments Reaktor Spark R2) (Version:  - Native Instruments)
Native Instruments Reaktor Spark R2 (Version: 1.1.0.004 - Native Instruments) Hidden
Native Instruments Service Center (HKLM-x32\...\Native Instruments Service Center) (Version:  - Native Instruments)
Native Instruments Service Center (Version: 2.2.6.676 - Native Instruments) Hidden
NextUp.com-NeoSpeech Paul16 Voice (HKLM-x32\...\{6A09FF5F-C19B-445A-98E5-23AD860493C3}) (Version: 2.01.0000 - NextUp.com)
nProtect Netizen v5.5 (HKLM-x32\...\nProtect Netizen v5.5) (Version:  - INCA Internet Co., Ltd.)
NTI Media Maker 9 (HKLM-x32\...\InstallShield_{D3D5C4E8-040F-4C6F-8105-41D43CF94F44}) (Version: 9.0.2.9008 - NTI Corporation)
NTI Media Maker 9 (x32 Version: 9.0.2.9008 - NTI Corporation) Hidden
Nuance OmniPage 18 (HKLM-x32\...\{560C6F9C-8D5E-4EAF-B408-98850E5DF49C}) (Version: 18.1.0000 - Nuance Communications, Inc.)
NVIDIA Control Panel 307.17 (Version: 307.17 - NVIDIA Corporation) Hidden
NVIDIA Graphics Driver 307.17 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 307.17 - NVIDIA Corporation)
NVIDIA Install Application (Version: 2.1002.85.551 - NVIDIA Corporation) Hidden
NVIDIA Optimus 1.10.8 (Version: 1.10.8 - NVIDIA Corporation) Hidden
NVIDIA PhysX (x32 Version: 9.12.0613 - NVIDIA Corporation) Hidden
NVIDIA PhysX System Software 9.12.0613 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.12.0613 - NVIDIA Corporation)
NVIDIA Update 1.10.8 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Update) (Version: 1.10.8 - NVIDIA Corporation)
NVIDIA Update Components (Version: 1.10.8 - NVIDIA Corporation) Hidden
Office 15 Click-to-Run Extensibility Component (x32 Version: 15.0.4675.1003 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Licensing Component (Version: 15.0.4675.1003 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Localization Component (x32 Version: 15.0.4675.1003 - Microsoft Corporation) Hidden
Office Addin (HKLM-x32\...\{6D2BBE1D-E600-4695-BA37-0B0E605542CC}) (Version: 2.01.3200 - Acer)
Pdf995 (HKLM-x32\...\Pdf995) (Version:  - )
Penguins! (x32 Version: 2.2.0.98 - WildTangent) Hidden
PG Music DirectX Plugins 1.3.4.1 (HKLM-x32\...\PG Music DirectX Plugins_is1) (Version:  - PG Music Inc.)
PG Music DirectX Plugins 2.0.0.0 (HKLM-x32\...\PG_DX_Plugins_is1) (Version:  - PG Music Inc.)
Plants vs. Zombies - Game of the Year (x32 Version: 2.2.0.98 - WildTangent) Hidden
Polar Bowler (x32 Version: 2.2.0.97 - WildTangent) Hidden
PSP VintageWarmer2 (HKLM-x32\...\PSP VintageWarmer2) (Version: 2.6.0 - PSPaudioware.com)
PSP VintageWarmer2 2.1.4 (HKLM-x32\...\PSP VintageWarmer2 2.1.4) (Version: 2.1.4 - PSPaudioware.com)
PureVPN (HKLM-x32\...\PureVPN_is1) (Version: 4.0.0.0 - PureVPN)
qBittorrent 3.1.9 (HKLM-x32\...\qbittorrent) (Version: 3.1.9 - The qBittorrent project)
Qualcomm Atheros Bluetooth Suite (64) (HKLM\...\{A84A4FB1-D703-48DB-89E0-68B6499D2801}) (Version: 8.0.0.210 - Qualcomm Atheros Communications)
Qualcomm Atheros WiFi Driver Installation (HKLM-x32\...\{28006915-2739-4EBE-B5E8-49B25D32EB33}) (Version: 11.15 - Qualcomm Atheros)
QuickTime (HKLM-x32\...\{B67BAFBA-4C9F-48FA-9496-933E3B255044}) (Version: 7.74.80.86 - Apple Inc.)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 8.2.612.2012 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6690 - Realtek Semiconductor Corp.)
Realtek PCIE Card Reader (HKLM-x32\...\{C1594429-8296-4652-BF54-9DBE4932A44C}) (Version: 6.2.8400.27028 - Realtek Semiconductor Corp.)
RealTracks Sets 176-181 (HKLM-x32\...\BB_is1) (Version:  - PG Music Inc.)
REAPER (x64) (HKLM\...\REAPER) (Version:  - )
ResearchSoft Direct Export Helper (HKLM-x32\...\ResearchSoft Direct Export Helper) (Version:  - Thomson Reuters)
Rhyme Genie (HKLM-x32\...\{E48A1AFC-5649-4CC2-B8E1-BD92022C4CC4}) (Version: 6.0 - Idolumic)
SampleTank 2.5.5.b DXi Plugin (HKLM-x32\...\ST255b_is1) (Version:  - IK Multimedia)
SampleTank FREE (HKLM-x32\...\{6559654F-2F38-491F-8411-211517C3E635}) (Version: 2.5.5 - IK Multimedia)
Samsung Kies (HKLM-x32\...\InstallShield_{758C8301-2696-4855-AF45-534B1200980A}) (Version: 2.6.0.13064_2 - Samsung Electronics Co., Ltd.)
Samsung Kies (x32 Version: 2.6.0.13064_2 - Samsung Electronics Co., Ltd.) Hidden
Samsung Story Album Viewer (HKLM-x32\...\InstallShield_{698BBAD8-B116-495D-B879-0F07A533E57F}) (Version: 1.0.0.13054_1 - Samsung Electronics Co., Ltd.)
Samsung Story Album Viewer (x32 Version: 1.0.0.13054_1 - Samsung Electronics Co., Ltd.) Hidden
SAMSUNG USB Driver for Mobile Phones (HKLM\...\{D0795B21-0CDA-4a92-AB9E-6E92D8111E44}) (Version: 1.5.27.0 - SAMSUNG Electronics Co., Ltd.)
Scarlett Plug-in Suite 1.6 (HKLM-x32\...\{D7F912D4-C237-4079-966A-5044A5025CBF}}_is1) (Version: 1.6 - Focusrite)
Scrivener Update (HKLM-x32\...\Scrivener 1610) (Version: 1720 - Literature and Latte)
Shared C Run-time for x64 (HKLM\...\{EF79C448-6946-4D71-8134-03407888C054}) (Version: 10.0.0 - McAfee)
Sharepod 4.0.1.1 (HKLM-x32\...\{085BCFB8-F6FB-4600-AFAB-1F6DBC7F5F99}_is1) (Version:  - Macroplant LLC)
Shredder (Version: 2.0.8.9 - Egis Technology Inc.) Hidden
Shredder (x32 Version: 2.0.8.9 - Egis Technology Inc.) Hidden
Skype Click to Call (HKLM-x32\...\{6D1221A9-17BF-4EC0-81F2-27D30EC30701}) (Version: 7.3.16540.9015 - Microsoft Corporation)
Skype™ 6.21 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 6.21.104 - Skype Technologies S.A.)
Songwriter's Pad (HKLM-x32\...\SongwritersPad) (Version: 2.0.9 - PARAGONI.COM SOFTWARE DESIGN)
Songwriter's Pad (x32 Version: 2.0.9 - PARAGONI.COM SOFTWARE DESIGN) Hidden
Speccy (HKLM\...\Speccy) (Version: 1.27 - Piriform)
Spotify (HKLM-x32\...\Spotify) (Version: 0.8.4.99.ga249b5f1 - Spotify AB)
Subliminal Flash 3.0 (HKLM-x32\...\Subliminal Flash_is1) (Version:  - Ded Pyhto, Inc.)
SUPERAntiSpyware (HKLM\...\{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}) (Version: 5.7.1026 - SUPERAntiSpyware.com)
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 16.2.10.19 - Synaptics Incorporated)
Tales of Lagoona (x32 Version: 2.2.0.110 - WildTangent) Hidden
TDR VOS SlickEQ version 1.0.2 (HKLM\...\TDR VOS SlickEQ_is1) (Version: 1.0.2 - Tokyo Dawn Labs)
TeamViewer 9 (HKLM-x32\...\TeamViewer 9) (Version: 9.0.32494 - TeamViewer)
TextAloud 3.0 (HKLM-x32\...\TextAloud3_is1) (Version: 3.0 - NextUp.com)
TouchEn key with E2E for 32bit (HKLM-x32\...\TouchEn_key) (Version:  - RaonSecure Co., Ltd.)
TrueCrypt (HKLM-x32\...\TrueCrypt) (Version: 7.1a - TrueCrypt Foundation)
UAM CorpusTool 2.8.14 (HKLM-x32\...\UAM CorpusTool_is1) (Version:  - Mick O'Donnell)
Update Installer for WildTangent Games App (x32 Version:  - WildTangent) Hidden
Verain(Wizvera Mozilla Plugin) - 1,0,2,6 (HKLM-x32\...\{D2C6E596-7F8C-4210-877F-42D70543F600}_is1) (Version: 1,0,2,6 - Wizvera)
Veraport20(º¸¾È¸ðµâ °ü¸® ÇÁ·Î±×·¥) - 2,0,0,13 (HKLM-x32\...\{2D992E01-604B-472C-A883-1DDA105A24D5}_is1) (Version: 2,0,0,13 - Wizvera)
Visual C++ 9.0 Runtime for Dragon NaturallySpeaking 64bit (x64) (HKLM\...\{4A5A427F-BA39-4BF0-7777-9A47FBE60C9F}) (Version: 11.0.200 - Nuance Communications Inc.)
Visual Studio 2005 Tools for Office Second Edition Runtime (HKLM-x32\...\Microsoft Visual Studio 2005 Tools for Office Runtime) (Version:  - Microsoft Corporation)
Visual Studio Tools for the Office system 3.0 Runtime (HKLM-x32\...\Visual Studio Tools for the Office system 3.0 Runtime) (Version:  - Microsoft Corporation)
Visual Studio Tools for the Office system 3.0 Runtime (x32 Version: 9.0.30729 - Microsoft Corporation) Hidden
Visual Studio Tools for the Office system 3.0 Runtime Service Pack 1 (KB949258) (HKLM-x32\...\{8FB53850-246A-3507-8ADE-0060093FFEA6}.KB949258) (Version: 1 - Microsoft Corporation)
VLC media player 2.0.8 (HKLM-x32\...\VLC media player) (Version: 2.0.8 - VideoLAN)
WildTangent Games (HKLM-x32\...\WildTangent wildgames Master Uninstall) (Version: 1.0.3.0 - WildTangent)
WildTangent Games App (x32 Version: 4.0.9.3 - WildTangent) Hidden
Windows Driver Package - Focusrite USB 2.0 Audio Driver (07/07/2011 15.32.4.883) (HKLM\...\F4B837225347AABC4F4DB6067C4D5642AF04B34C) (Version: 07/07/2011 15.32.4.883 - Focusrite)
Windows Driver Package - Focusrite USB 2.0 Audio Driver (09/25/2013 2.5.128.1) (HKLM\...\CF1FC201D237269A9CD51A3A6B14ADBF67175C32) (Version: 09/25/2013 2.5.128.1 - Focusrite)
WinPcap 4.1.2 (HKLM-x32\...\WinPcapInst) (Version: 4.1.0.2001 - CACE Technologies)
XecureWeb Control (HKLM-x32\...\XecureWeb Control) (Version: 7, 2, 7, 5 - SoftForum Co., Ltd.)
XecureWeb UnifiedPlugin (HKLM-x32\...\XecureWeb UnifiedPlugin) (Version:  - )
Zuma's Revenge (x32 Version: 2.2.0.98 - WildTangent) Hidden

========================= Memory info: ===================================

Percentage of memory in use: 36%
Total physical RAM: 7987.59 MB
Available physical RAM: 5099.89 MB
Total Pagefile: 16179.59 MB
Available Pagefile: 12954.48 MB
Total Virtual: 4095.88 MB
Available Virtual: 3986.48 MB

========================= Partitions: =====================================

1 Drive c: (ACER) (Fixed) (Total:916.05 GB) (Free:120.84 GB) NTFS

========================= Users: ========================================

User accounts for \\TREVOR

Administrator            Guest                    JamesTrevor              
UpdatusUser              


**** End of log ****
 



#6 KingdomSeeker

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Posted 28 December 2014 - 11:54 AM

Your CPU temp was 70 C which is slightly high for just web browsing, however if you had been using Band-In-A Box just before you took the report it is understandable. (I'm a songwriter too and use the program) Your main drive has 14% free space left. You can start experiencing problems when less than 20%. I recommend deleting some unused files or getting a second drive. I also noticed you have several wifi networks and aren't currently connected to the strongest one. If you're using public wifi that might explain the sluggishness. I saw nothing of a wired connection. If you do have it plugged in we need to pursue a different route.

 

Most of your errors are due to Bonjure (used by iphones, ipads etc) and McAffee. I'd uninstall bonjure and see if problems continue. If not try reinstalling it by diownloading the newest version. McAffee is also known for causing similar problems. I recommend temporarily uninstalling it and enabling Windows Defender. That should keep you busy for a while lol. Hope it helps.



#7 rp88

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Posted 28 December 2014 - 03:21 PM

You might find it helpful to clear your temp files, that may reduce the amount of the drive which is filled up. You can download CCleaner from piriform and use it to remove temp files, but DON'T touch it's registry cleaning functions, thye can be damaging and will not help anything. You can also disbale startup items using it, this will help to speed your computer up a bit but you MUST make sure to check exactly what an item is and what use it may have before you disable it. Another useful thing to do is uninstall any programs you don't use, especially bloatware bundled with the computer when you bought it. Deleting files from your drive is also a good idea, your 867 gigabytes of storage must contain some files you don't often use, put them onto an external drive instead. Another tip i would give, though this one will NOT cure whatever underlying problem is slowing your machine, is to set plugins in your browser to "click to play" (for chrome)or "ask to activate" (for firefox). This will speed up your browser a lot, but it will not speed up your computer for use of any other programs, they will still be as slow as they currently are.
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#8 quietman7

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Posted 28 December 2014 - 03:36 PM

I downloaded MBAM and have been running it. Several times it blocked a malicious webstie...I think I have had Utorrent running when it crashes but am not sure if this is always true

Malwarebytes Anti-Malware Malicious Website Blocking (IP Protection) is part of the Protection Module in the Premium (Pro) version and works after it is enabled. When attempting to go to a potential malicious website, Malwarebytes will block the attempt and provide an alert. An outgoing IP alert indicates that a process on your system tried to access a malicious IP and was prevented from loading content onto your system. A browser is not required to be running for an alert to occur...just an active Internet connection with processes running. IP alerts are also triggered by banner ads appearing on websites since in some case these ads are malicious. Notification that an outgoing IP address has been blocked does not necessarily mean the computer is infected. Some legitimate programs on your computer (i.e. iTunes, Instant Messenger client, SKYPE, P2P software, web browsers) have access to the Internet and that action can trigger an IP alert if it tried to access a malicious IP address. No action is required unless you're also experiencing malware symptoms or there are multiple IPs. Your firewall should be able to give you a list of such programs so you can confirm if they are legitimate.

IP Protection is also designed to block incoming connections it determines to be malicious. Botnets and Zombie computers scour the net, randomly scanning a block of IP addresses, searching for vulnerable ports - commonly probed ports and make repeated attempts to access them. Hackers use "port scanning", a popular reconnaissance technique, to search for vulnerable computers with open ports using IP addresses or a group of random IP address ranges so they can break in and install malicious programs. Malwarebytes is doing its job by blocking this kind of traffic and alerting you about these intrusion attempts.

As noted above, if you are using peer-to-peer (P2P) file sharing programs (i.e. Limewire, eMule, Kontiki, BitTorrent, uTorrent, BitLord, BitLord, BearShare, Azureus/Vuze, Skype, etc) or an Instant messaging (IM) client, they can trigger Malicious Website Blocking alerts. Why? P2P programs are a security risk which can make your system susceptible to a smörgåsbord of malware infections and remote attacks. Malwarebytes IP Protection will block access to some of the peers a P2P client attempts connection to because they are classified or detected as malicious.
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