I heard from a friend that this was the place to go when I couldn't seem to find good advice, I appreciate you taking time out of your day to read this and any help is appreciated. When I turn on my laptop it shows a white box that says "Your computer has been locked for security reasons (0x1801): This computer has been infected by a virus. To protect the hardware and the data on this computer. It has been shutdown." Behind the box is a red background with some black and yellow text and somewhere to enter a password, doesn't specify which password, tried all I use, none work. The bottom right says Trilock Plus. I've downloaded nothing fishy lately, it randomly rebooted mid youtube video then wouldn't let me get to the desktop.
Edited by hamluis, 12 December 2014 - 10:07 AM.
Moved to Gen Security from AII - Hamluis.