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Only Connecting to Unidentified Network


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#1 steven.groves

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Posted 11 December 2014 - 07:41 PM

Went to replace router ended up resetting the DSL modem clean of all its configurations. Had the company come out and replace the modem. They installed a modem - router combo. With the new modem - router I am able to connect to my wireless devices and my laptop will connect with a wired connection. When I connect to my desktop it shows acknowledgement of trying to connect on the modem-router by the red blinking light in the indicated port number. On the computer itself it shows that its is identifying the connection then goes to LOCAL ONLY & connecting to Unidentified Network (see image below). I am not able to connect to the internet. Please can someone tell me if my NIC card needs replaced or if there is something I can do. 

 

B4jNCx7CUAAye1d.jpg

 

OMG PLEASE HELP!!!



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#2 Wand3r3r

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Posted 12 December 2014 - 11:16 AM

Post the results of a ipconfig /all from a command prompt for review



#3 steven.groves

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Posted 12 December 2014 - 07:03 PM

Below is my information for ipconfig /all

 

Capture_zps270052eb.jpg



#4 Rcaf41

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Posted 12 December 2014 - 08:50 PM

It appears you are connecting to an APIPA (a private IP ADDRESS) that is obtained when the host, your computer, is unable to communicate with DHCP, dynamic host configuration protocall,which issues IP addresses among other settings when your computer is configured to "obtain an IP address automatically". Go to the command line,search or run cm from start menu. Then type,

ipconfig /release

press enter, then type

ipconfig /renew

Check connection

#5 steven.groves

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Posted 12 December 2014 - 09:51 PM

OK I did go in an verify that my settings for the IPv4 were both set to Auto Obtain. when I tried to do the release and renew this is what I got:cApture2_zps641a356b.jpg



#6 Rcaf41

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Posted 12 December 2014 - 10:16 PM

ok.. At the start menu in the search field or run box type

services.msc

find DHCP client and check to see if the service is running, if not start the service and then run the ipconfig /release and /renew commands

at the command line. Check connection



#7 steven.groves

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Posted 12 December 2014 - 10:26 PM

still nothing. what is that Loopback Pseudo-Interface 1

and why is it not finding my NIC MAC address



#8 Rcaf41

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Posted 12 December 2014 - 10:48 PM

My understanding it's a virtual interface, 127.0.0.1. So does your laptop work wired? Have you recently updated your computer?
Try at command line:
Ping 127.0.0.1

#9 steven.groves

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Posted 12 December 2014 - 10:56 PM

Have not done updates. I have however (regret) did the diagnose and repair that microsoft has in Vista. The laptop does work wired and wireless, Pinging that gives me Sent 4, Recieved 4, Lost 0



#10 Rcaf41

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Posted 12 December 2014 - 11:02 PM

What were the results of the diagnose and repair?

#11 Rcaf41

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Posted 12 December 2014 - 11:04 PM

Is your laptop connecting via DHCP?

#12 steven.groves

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Posted 12 December 2014 - 11:09 PM

Diagnose: This computer has limited or no connectivity

You can: Automatically get new IP settings for the Local Area COnnection, or reset the network adapter. 

 

the Laptop i would assume is on DHCP, its online



#13 Rcaf41

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Posted 12 December 2014 - 11:17 PM

1st try at the command line:
netsh interface ip set address "Local Area Connection" dhcp

If that doesn't work:
Do an ipconfig /all for your laptop and post.

Have you tried updating your network adapter? Try updating it in device manager if you haven't.

#14 steven.groves

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Posted 13 December 2014 - 12:14 AM

Doing the CMD prompt reset the network but still same thing...Below is information from my laptop. i am on wireless right now. Is it possible that the NIC card could just have gone out coincidentally? 

 

  Windows IP Configuration

 
   Host Name . . . . . . . . . . . . : HubbysToy
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
 
Ethernet adapter Bluetooth Network Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
   Physical Address. . . . . . . . . : 68-94-23-3B-82-22
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Local Area Connection* 3:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
   Physical Address. . . . . . . . . : 68-94-23-3B-82-23
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Ethernet adapter Ethernet:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : 10-60-4B-DE-4A-3C
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wi-Fi:
 
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Ralink RT3290 802.11bgn Wi-Fi Adapter
   Physical Address. . . . . . . . . : 68-94-23-3B-82-21
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::2526:e16c:e7cb:769e%3(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.100.137(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Friday, December 12, 2014 6:41:53 PM
   Lease Expires . . . . . . . . . . : Saturday, December 13, 2014 6:41:53 PM
   Default Gateway . . . . . . . . . : 192.168.100.254
   DHCP Server . . . . . . . . . . . : 192.168.100.254
   DHCPv6 IAID . . . . . . . . . . . : 57185315
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1A-24-3F-0B-10-60-4B-DE-4A-3C
 
   DNS Servers . . . . . . . . . . . : 192.168.100.254
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Tunnel adapter Teredo Tunneling Pseudo-Interface:
 
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:90d7:1097:15f1:3f57:9b76(Pref
erred)
   Link-local IPv6 Address . . . . . : fe80::1097:15f1:3f57:9b76%7(Preferred)
   Default Gateway . . . . . . . . . : ::
   DHCPv6 IAID . . . . . . . . . . . : 369098752
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1A-24-3F-0B-10-60-4B-DE-4A-3C
 
   NetBIOS over Tcpip. . . . . . . . : Disabled
 
Tunnel adapter isatap.{BF74052E-435C-4B4C-9100-C97656ED7894}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #6
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes


#15 steven.groves

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Posted 13 December 2014 - 12:28 AM

Would I be wrong to think the NIC is needing replaced because the ipconfig /all on the desktop does not show a MAC Address for the hardware?






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